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BRIGHT SOLUTIONS

Job Title: Call Center Agent &ndash; Lead Generation (US Campaign)Number of Positions: 2We are hiring experienced Call Center Agents for a US-based lead generation campaign. If you have strong communication skills and confidence in English, we&rsquo;d love to hear from you.Job Responsibilities:Make outbound calls for US-based lead generation campaignsCommunicate clearly and professionally with potential clientsMeet daily and monthly performance targetsMaintain accurate call recordsWorking Hours (Pakistan Time):November to March: 8:00 PM &ndash; 4:00 AMMarch to November: 7:00 PM &ndash; 3:00 AM(US Central Time: 9:00 AM &ndash; 5:00 PM)Salary Range:PKR 40,000 &ndash; 65,000 (based on experience and performance)Requirements:Prior experience in call center / lead generation (mandatory)Excellent spoken and written EnglishStrong communication and persuasion skillsSelf-motivated and target-orientedAbility to work well in a team environmentTraining:Complete training will be provided.How to Apply:Interested candidates can apply by sending their CV.Male Female both can Apply.Female pick &amp; drop provided by Company.Job Types: Full-time, FresherPay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Call Center Agent – Calling Lead Generation (US Campaign)

The Content House

We are looking for a confident and motivated Call Center Agent to join our sales team. You will be the first point of contact for potential clients, responsible for high-volume outbound calling to generate qualified leads and set appointments.Key Responsibilities:<ul><li>Conduct 50+ outbound calls per day to targeted prospects.</li><li>Qualify leads based on established criteria.</li><li>Schedule appointments for the sales team.</li><li>Maintain accurate records in our CRM.</li></ul>Requirements:<ul><li>Previous call center or telemarketing experience preferred.</li><li>Excellent verbal communication and persuasion skills.</li><li>Ability to handle rejection and stay motivated.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Call Center/ Lead Generation Agent

The Talenters

Outwerk Solutions is looking for confident and energetic call center agents who can speak excellent English and communicate professionally with international clients.Salary: 40,000 &ndash; 60,000 PKR Commission: 1,000 PKR per lead Shift: 7 PM &ndash; 4 AMRequirements<ul><li>Excellent spoken English (compulsory)</li><li>Call Center experience is a plus</li><li>Confident communication skills</li></ul>What we offer High commission structure Friendly team environment Career growth opportunitiesPart time 6pm -1amFull time 6pm -3amSend your CV on WhatsApp: +92 349 3613193Location: Park Avenue, 1st Floor, Suite 111, Block 6, P.E.C.H.S, Shahrah-e-Faisal, Karachi.Walk-in Interviews: 08:00 PM &ndash; 09:00 PMImmediate hiring &ndash; limited positions availableJob Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

HIRING – FLUENT ENGLISH CALL CENTER AGENTS

Join Our Team at Outwerk Solutions as a Night Shift Call Center Agent!Shift Timings:Part Time 6:00 PM - 1:00 AMFull Time 6:00 PM - 3:00 AMIn Ramadan shift starts at 7:30pmLocation: Park Avenue, 1st Floor, Suite 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiSalary: PKR 40,000 - 60,000 + CommissionsEarn Upton 100kWe are looking for highly motivated individuals with excellent English communication skills to join our call center team. If you have prior experience in a call center, that's a plus, but fresh candidates with strong communication skills are also encouraged to apply.Why Join Us?<ul><li>5-day work week (Saturday &amp; Sunday off)</li><li>Convenient shift timings for students (6 PM - 1 AM)</li><li>Competitive salary and performance-based incentives</li><li>Opportunities for growth and career advancement</li><li>A supportive and friendly work environment</li><li>Attractive incentive structure</li></ul>Key Responsibilities:<ul><li>Quickly master and recall scripts for our services during calls.</li><li>Foster enduring customer relationships by exceeding expectations in customer engagement.</li><li>Proactively generate sales leads and adeptly manage the sales pipeline.</li></ul>Ready to Apply?<ul><li>Send your updated CV via WhatsApp to +92 3493613193.</li><li>Alternatively, walk in for an interview between 8:00 PM and 09:00 PM.</li></ul>Take the first step towards an exciting and rewarding career with Outwerk Solutions. We look forward to welcoming you on board!Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Representatives - Multiple Vacancies Part Time/Full Time

Telemarketing

The CSR will be responsible for managing customer inquiries, resolving issues, and providing information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer concerns professionally.Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-FRESH CANDIDATES

LeadNexis

The responsibilities of a Manager HR in a Call Center (especially in Karachi/BPO industry) are mainly focused on recruitment, employee management, compliance, and performance support because call centers have high hiring volume and high employee turnover.Here are the main responsibilities of an HR Manager in a Call Center:1. Recruitment &amp; Bulk Hiring<ul><li>Conduct mass hiring of call center agents (sales/support).</li><li>Post jobs on platforms like LinkedIn, Indeed, Facebook groups, Rozee.pk.</li><li>Screen CVs and conduct initial interviews and voice/accent assessments.</li><li>Coordinate interviews with operations or campaign managers.</li><li>Maintain a continuous pipeline of candidates.</li></ul>2. Onboarding &amp; Employee Documentation<ul><li>Manage joining formalities and orientation sessions.</li><li>Prepare offer letters, contracts, and employee files.</li><li>Ensure employees understand company policies and call center rules.</li></ul>3. Attendance, Payroll &amp; HR Operations<ul><li>Monitor attendance, late coming, and leave records.</li><li>Coordinate salary processing, commissions, and incentives.</li><li>Maintain HR databases and employee records.</li></ul>4. Employee Relations<ul><li>Handle employee complaints and grievances.</li><li>Resolve conflicts between agents, team leads, or managers.</li><li>Maintain a healthy and disciplined work environment.</li></ul>5. Performance Management<ul><li>Coordinate with Team Leads and Operations Managers.</li><li>Track employee KPIs such as:</li><li>Sales performance</li><li>Call quality</li><li>Attendance</li><li>Manage warnings, performance improvement plans (PIP), and appraisals.</li></ul>6. Training &amp; Development<ul><li>Identify training needs for agents.</li><li>Arrange communication, accent, and product training.</li><li>Help improve employee productivity and retention.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager HR

Halan Microfinance Bank

<div>
 
 
 Call Center Officer
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a customer-focused Call Center Officer to handle inbound and outbound calls, resolve customer queries, and provide accurate information about the Bank&rsquo;s products and services while ensuring high service standards and compliance with policies.
 
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (minimum)
 </li>
 <li>
 1&ndash;3 years of call center or customer service experience (banking/financial services preferred)
 </li>
 <li>
 Fresh candidates with strong communication skills may also apply
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner
 </li>
 <li>
 Respond to customer inquiries related to accounts, cards, digital channels, and banking services
 </li>
 <li>
 Resolve complaints and escalate complex issues to relevant departments
 </li>
 <li>
 Provide accurate information on products, charges, and processes
 </li>
 <li>
 Record customer interactions in the system and maintain proper documentation
 </li>
 <li>
 Meet service quality standards and turnaround time (TAT) requirements
 </li>
 <li>
 Follow regulatory guidelines, data confidentiality, and call handling procedures
 </li>
 <li>
 Support cross-selling of bank products where appropriate
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Customer handling and problem-solving ability
 </li>
 <li>
 Basic computer and MS Office proficiency
 </li>
 <li>
 Ability to work in shifts
 </li>
 </ul>
</div>

Call Center Officer

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