customer service representative Jobs in Karachi

customer service representative

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assistant manager – recruitment Jobs in Karachi

assistant manager – recruitment

call center agent - us campign Jobs in Karachi

call center agent - us campign

call center recruiter

H&S Real Estate

About the Role:We are seeking a dynamic and experienced Call Center Head to lead and manage our real estate lead generation operations in Pakistan focused on UAE-based clients and property portfolios. The ideal candidate will be responsible for setting up, training, and leading a high-performing telesales and lead generation team to support UAE-based sales operations.This position requires a leader with exceptional communication, analytical, and operational management skills &mdash; capable of aligning call center performance with business growth objectives in the competitive UAE real estate market.Key Responsibilities:Leadership &amp; Strategy<ul><li>Lead and oversee the call center team focused on generating qualified leads for UAE real estate projects.</li><li>Develop and execute strategies to enhance lead conversion rates and client engagement.</li><li>Set and monitor team KPIs (call targets, conversion ratios, response times, etc.) ensuring alignment with overall business objectives.</li></ul>Operations Management<ul><li>Establish effective workflows, scripts, and communication standards to ensure consistency in client interactions.</li><li>Implement and manage CRM systems, call tracking tools, and data reporting dashboards.</li><li>Coordinate daily operations between the Pakistan call center and UAE sales teams for seamless lead handovers.</li><li>Monitor call recordings and analyze drop-offs or call quality issues to improve performance.</li></ul>Performance &amp; Quality Assurance<ul><li>Train, coach, and motivate telesales agents to deliver top-quality customer engagement and achieve sales targets.</li><li>Maintain compliance with UAE real estate marketing standards, data privacy regulations, and ethical communication practices.</li><li>Create and implement feedback loops to continuously refine call scripts, lead qualification processes, and customer experience.</li></ul>Collaboration &amp; Reporting<ul><li>Collaborate with UAE-based marketing, sales, and digital teams to align campaigns and messaging.</li><li>Provide daily, weekly, and monthly performance reports with actionable insights.</li><li>Identify emerging market trends and recommend process or strategy adjustments accordingly.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (Master&rsquo;s preferred).</li><li>8&ndash;10 years of experience in call center management, with at least 3&ndash;5 years in real estate lead generation or a closely related sector.</li><li>Strong understanding of UAE real estate market dynamics and lead nurturing cycles.</li><li>Proven track record in setting up or scaling telesales/call center operations.</li><li>Hands-on experience with CRM platforms (Zoho, HubSpot, Salesforce, or similar).</li><li>Excellent leadership, communication, and analytical skills.</li><li>Ability to work under pressure and manage high-volume lead flow efficiently.</li><li>Fluent in English; Arabic or Urdu proficiency is a plus.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package based on experience.</li><li>Performance-based bonuses and incentives.</li><li>Health insurance and professional development programs.</li><li>Opportunity to work with a leading UAE real estate brand in a high-growth environment.</li></ul>Reporting To: Head of Sales &ndash; UAE / Director of OperationsJob Type: Full-timeExperience:<ul><li>Call Center Management: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Work Location: In person

Call Center Head – Real Estate Lead Generation (Pakistan Operations for UAE Market)

Ace Marketing

Company : ACE MARKETINGWe are seeking call center executives to join our team.<ul><li>Basic Salary upto 35k.</li><li>Attendance Allowance</li><li>Weekly and Monthly Commission.</li><li>Competitive Benefits.</li></ul>Come and work with us, if you are: &#10003; An Intermediate/O Level/Graduate. &#10003; Fluent in English. &#10003; Fresh/Experience. &#10003; Young, Energetic, Confident and Self-Motivated. &#10003; Able to work with night timings.If you are looking for a kick start career for you that will pay you well monetarily and with skills. Apply with confidence.Position : Call Centre Representative (Male/Female Both)-SalaryPackage: 35k upto (Punctuality and Commission included)/MonthOfficial .-WorkingTimings: (EVENING, NIGHT &amp; MID-NIGHT)-Location: Gulistan-e-Johar, Karachi-Requirements:Age Limit: 18 to 35Good Communication skills inEnglish Fluent in English.-Female Candidats are encouraged to apply.-Pick and drop facility available for Female.Fresher, Experience and students are encouraged to apply.-We are offering training for fresh Candidates.-We are well established organization and provide very professional and career oriented environment.Skills: Excellent communication skills in EnglishLanguage Ability to work at NightShift Candidate should have Leading Capabilities Punctual And Hard Worker.Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Are you in Karachi?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Centre Executive /CSR (Fresh Candidates)

The Talenters

Job description:JOIN OUR SALES FORCE &ndash; FULL-TIME &amp; PART-TIME OPPORTUNITIES!Outwerk Solutions is calling all Fluent English Speakers to join as International Call Center Agent who are ready to hustle, earn big, and grow fast!Positions:<ul><li>Part-Time Sales Executive (7 PM &ndash; 2 AM)</li><li>Full-Time Sales Executive (7 PM &ndash; 4 AM)</li><li>Monday to Friday Only</li><li>&ndash; Your weekends are yours!</li></ul>Location: Park Avenue, 1st Floor, Suite No. 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiWhat&rsquo;s in it for You?<ul><li>Fixed Salary + Uncapped Commissions</li><li>Performance Bonuses &ndash; Daily, Weekly &amp; Monthly</li><li>Fast-Paced Growth Environment</li></ul>You&rsquo;re a Good Fit If:Your English is top-notch Apply Now! Send your CV via WhatsApp to +92 3493613193 Walk-In Interviews: 05:00 PM &ndash; 06:00 AMStart your journey with Outwerk Solutions today!Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

HIRING FULL-TIME & PART-TIME CALLING AGENTS

The Content House

<ul><li>Handle inbound/outbound calls for US-based customers.</li><li>Provide excellent customer service, resolve queries, and upsell products/services if required.</li><li>Follow call scripts and maintain accurate records in CRM systems.</li><li>Meet call quality and performance targets (e.g., call handling time, resolution rate).</li></ul>Shift Timing: 6 PM to 3 AM &amp; 9 PM to 6 AMJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Call Center Agent - US Campign

Infinite Hauls

We&rsquo;re Hiring: Freight Brokerage Manager USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 40,000 &ndash; 120,000 (based on experience)Perks &amp; Benefits: Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females*After probation period Career Growth OpportunitiesRequirements: &#9989;Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 (720) 519-3905Job Type: Full-timeJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs120,000.00 per monthWork Location: In person

CSR / Call center agents

RISE BUSINESS SOLUTIONS

About Rise Business Solutions:Rise Business Solutions is a global leader in providing cutting-edge technology solutions to a variety of industries worldwide. We specialize in delivering innovative services to sectors such as Healthcare, Insurance, FMCG, Media, and Telecommunications.We are currently seeking dynamic, fresh talent for the role of Account Manager to join our U.S. based Business Development team.Role Overview:As an Account Manager, you will play a pivotal role in driving growth by identifying and nurturing business relationships with international clients. This is an excellent opportunity for individuals looking to expand their career in business development and sales.Key Requirements:<ul><li>Fluent in English (both spoken and written) to effectively communicate with clients and colleagues in a professional manner.</li><li>Strong problem-solving abilities with persuasive communication skills.</li><li>Self-motivated, goal-oriented, and able to work independently with attention to detail.</li><li>Proven ability to overcome objections and close deals.</li><li>A demonstrated history of success in sales or a similar role.</li><li>Experience in Customer Service or Telephone Sales.</li><li>Proficiency in professional email communication.</li><li>Basic tech skills, including using a Softphone for calls and familiarity with CRM software.</li></ul>Responsibilities:<ul><li>Reach out to potential clients via phone to introduce Rise Business Solutions and build lasting relationships.</li><li>Conduct market research to identify new business opportunities and potential clients.</li><li>Manage the entire sales process from lead generation to closing deals.</li><li>Ensure timely follow-up with clients and maintain an organized sales pipeline.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary ranging from 30k to 50k, based on experience.</li><li>Commission and performance-based bonuses.</li><li>Paid annual leave and holidays.</li><li>Annual performance reviews with potential for growth.</li></ul>Work Schedule:<ul><li>Available Shift: 5:00 PM to 2:00 AM</li></ul>Job Type: Full-timeJob Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Executive (CCE) (new/fresh candidates)

Inoviotech

Role DescriptionJob Role: Cold Calling SpecialistPositions Available: 20Salary: Up to PKR 40,000 + Commission.Are you confident on calls and motivated by results?Join our dynamic US-based outbound sales team!Requirements:Excellent English communicationExperience in US Client Calling (preferred)Lead generation / Cold calling backgroundFresh candidates with strong communication can also applyEarly joiners will be preferredOnsite &mdash; Night ShiftLocation: PECHS Block 6.Immediate openings &mdash; Apply now!If you're a go-getter who thrives on conversations and conversions, we want to hear from you!Let&rsquo;s turn conversations into conversions!Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do You Have Prior Cold Calling experience with US Clients?</li><li>Rate your English Communication skills. out of 10</li><li>Can you make 100+ dials per day?</li><li>Are you available to work in night shift?</li><li>Can you start on immediate basis?</li></ul>Work Location: In person

Cold Calling Agent (US Campaign)

Explore 241+ Call center recruiter in Karachi this November. Find roles across top companies and apply now to boost your career.