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bpo customer care senior analyst Jobs in Chicago

bpo customer care senior analyst

call center representative (hybrid) Jobs in Chicago

call center representative (hybrid)

client billing specialist Jobs in Chicago

client billing specialist

inside sales representative Jobs in Chicago

inside sales representative

call center representative

Erie Family Health Centers

<div>
 Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
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 Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Team! The Call Center Representative will be responsible for routine appointment scheduling for all of Erie&rsquo;s 14 sites and over 90k+ patients, which includes all providers and specialties! Our Call Center Representatives are responsible for verifying patient&rsquo;s insurance, scheduling accurately, providing general information, and routing the call to another team when necessary. Our representatives handle all calls in an efficient and courteous way, providing the best possible patient experience.
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 At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie&rsquo;s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee&rsquo;s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
 <br/>
 <br/>
 <em>
  Compensation is based on each candidate&rsquo;s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
  <br/>
  <br/>
 </em>
 <strong>
  Main Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle an average of 70 calls per day (approximately 350 calls per week), depending on call volume.
  </li>
  <li>
   Answer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information &ndash; including medical, dental, and triage services. (Bilingual candidates will be assigned to Spanish queues as needed, based on call volume and Workforce Manager direction.)
  </li>
  <li>
   Attend all required trainings and professional development sessions including Electronic Health Records (EHR) training on the second day of employment to ensure proficiency in patient scheduling and record management.
  </li>
  <li>
   Meet the required occupancy goal of 80%
  </li>
  <li>
   Schedule appointments in accordance with site-based guidelines for all patients.
  </li>
  <li>
   Update patient demographic and insurance information at the time of scheduling.
  </li>
  <li>
   Verify Individual Health Coverage (IHC) eligibility &ndash; ensure that all patients with a medical card are enrolled in the IHC program with Erie Family Health Centers (EFHC) through the MEDI system.
  </li>
  <li>
   Identify and assist patients who are eligible for State Health programs (e.g., ALL KIDS, IHC, etc.).
  </li>
  <li>
   Page nurses and providers as needed, ensuring urgent messages are relayed through the airmail intranet.
  </li>
  <li>
   Properly route and handle all telephone calls &ndash; administrative, clinical, and informational &ndash; in compliance with departmental guidelines.
  </li>
  <li>
   Manage voicemails by diverting calls, recordings, and distributing accurate messages; monitor voicemail functionality as needed.
  </li>
  <li>
   Send messages accurately to the designated department based on the patient&rsquo;s request.
  </li>
  <li>
   Correct scheduling errors within a reasonable timeframe.
  </li>
  <li>
   Support new hires by assisting with call shadowing.
  </li>
  <li>
   Patient Satisfaction: Provide excellent customer service and assist all patients in a professional and courteous manner.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or equivalent required
  </li>
  <li>
   Healthcare operations or administration experience preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One year of call center experience required
  </li>
  <li>
   Strong computer skills including Microsoft Office, experience with dual screens, and navigating between multiple applications at once
  </li>
  <li>
   Ability to type at minimum 25 words per minute
  </li>
  <li>
   Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients
  </li>
  <li>
   Proven track record of reliability and demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism
  </li>
  <li>
   Experience working in a fast paced, rapidly changing environment
  </li>
  <li>
   Previous work from home experience is preferred but not required
  </li>
  <li>
   Ability to consistently maintain metric and quality requirements
  </li>
  <li>
   An Illinois-Issued driver's license or state ID is required. This can be obtained prior to starting.
  </li>
  <li>
   Bilingual proficiency in English and Spanish is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HYBRID Work from Home Opportunity
  <br/>
  <br/>
 </strong>
 Must be able to work flexible hours which may include evenings and weekends. Local candidates are preferred.
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 <br/>
 <strong>
  <em>
   The Erie Advantage Pledge:
  </em>
 </strong>
 <em>
  WORKING TOGETHER FOR WHAT MATTERS MOST
  <br/>
  <br/>
 </em>
 <em>
  Erie makes a pledge that all current and future employees can feel confident that:
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Our mission, vision, and values unite us.
  </li>
  <li>
   Our voices matter.
  </li>
  <li>
   We do things well.
  </li>
  <li>
   Our inclusive culture promotes balance and belonging.
  </li>
  <li>
   We find our career sweet spot at Erie.
  </li>
 </ul>
</div>


Call Center Representative (Hybrid)

Lux Nail Boutique

<p><b>About us</b></p><p>EL Taco Express is a small business in Chicago, IL. We are fast-paced, supportive, customer-centric and our goal is to serve fresh Mexican cuisine that people feel good about eating at great prices. We strive to work hard every day to provide good quality food and excellent customer service to our customers. .</p><p>Our work environment includes:</p><ul><li>Food provided</li><li>Relaxed atmosphere</li><li>Casual work attire</li></ul><p><b>Job Description</b></p><p>EL Taco Express is looking for a bilingual Cashier / Customer Service Associate to join our team. The ideal candidate will be customer service oriented and is able to multi task in a fast paced environment. Cashiers are responsible for making payments, answering phone calls, taking orders, light cleaning, providing excellent customer service, and other duties that may arise over time.</p><p><b>Essential Functions:</b></p><ul><li>Make payments on credit cards, cash, and write checks.</li><li>Fulfill orders via third party apps such as UberEats, GrubHub &amp; Door Dash.</li><li>Answer customer questions about our products and services.</li><li>Provide customer service by responding to customer inquiries in a timely manner and responding with the appropriate solutions or services in a courteous manner.</li><li>Handle customer complaints in a timely manner.</li><li>Maintain the tidiness of the work area.</li><li>Be familiar with all the food options that we offer.</li><li>Assist customers by providing information about food, answering questions, or taking other calls when necessary.</li><li>Follow all safety guidelines and procedures as outlined in company handbook.</li><li>Perform other duties as assigned.</li></ul><p><b>Experience &amp; Education:</b><br/>&middot;Previous experience in customer service or cashier is preferred but not required.<br/>&middot;Previous experience working with money is preferred but not required.<br/>&middot;A minimum of 18 years of age is required;<br/>&middot;A minimum of 6 months of experience working in a retail environment or restaurant</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Shift:</p><ul><li>10 hour shift</li><li>12 hour shift</li><li>8 hour shift</li><li>Day shift</li><li>Evening shift</li><li>Morning shift</li></ul><p>Work Location: In person</p>

Bilingual Cashier/Customer Service

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
The Workflow Integration (WFI) Senior Consultant is part of a client delivery team, responsible for delivery of GE HealthCare Command Center solutions. The Command Center (CC) solution helps hospital systems create and implement advisory and technology solutions to improve financial, operational, clinical and patient safety outcomes for healthcare institutions. The Command Center Software, &ldquo;Tiles&rdquo;, are used to dynamically optimize coordination of patient care.
<br>
<br>
The WFI is responsible for the data integration component of the Command Center software and must understand hospital workflows and source systems and be able to work with the client to set up relevant interfaces. The candidate must be a self-starter with the ability to lead both internal and client teams.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Workflow Integration Senior Consultant</b></p><p></p><p><b>
Role Summary/Purpose:</b></p><p>
The Workflow Integration (WFI) Senior Consultant is part of a client delivery team, responsible for delivery of GE HealthCare Command Center solutions. The Command Center (CC) solution helps hospital systems create and implement advisory and technology solutions to improve financial, operational, clinical and patient safety outcomes for healthcare institutions. The Command Center Software, &ldquo;Tiles&rdquo;, are used to dynamically optimize coordination of patient care.</p><p></p><p>
The WFI is responsible for the data integration component of the Command Center software and must understand hospital workflows and source systems and be able to work with the client to set up relevant interfaces. The candidate must be a self-starter with the ability to lead both internal and client teams.</p><p></p><p><b>
Responsibilities Include:</b></p><ul><li>
Independently collecting, synthesizing, and validating HIS back-end systems HL7 and non-HL7 data to support development of the CC software. The WFI must integrate knowledge of patient and clinical workflow to ensure analytics are effective.</li><li>
Working closely with engineering to transfer systems and messaging knowledge throughout the development processes, including on daily scrums, and during validation and delivery.</li><li>
Creating and delivering Data Specifications to customer and engineering.</li><li>
Working closely with clients to validate analytics and coach/teach interpretation and use of the Tiles to achieve programmatic goals.</li><li>
Planning and completing assigned work within the engagement with high quality on time and on budget deliverables</li><li>
Establishing credibility and developing relationships with Client Leadership; specifically the IT executives</li><li>
Owning the IT Relationship for Command Center and establishing credibility to develop relationships with mid-level client managers.</li></ul><ul><li>
Preparing and delivering succinct, clear, and insightful and influential executive-level presentations.</li><li>
Proactively identifying client needs and assisting in developing solutions (e.g., help to identify business development/upsell opportunities within the client)</li><li>
Facilitating effective, cross-functional working sessions with clients and GE stakeholders.</li><li>
Assisting in the collection, validation, and analysis of data to support engagement objectives.</li><li>
Training and mentoring the junior consultants on the engagement team.</li><li>
Serving as a professional representative of GEHC in all public and client settings.</li></ul><p></p><p><b>
Qualifications/Requirements:</b></p><ul><li>
Bachelor&rsquo;s degree and a minimum five years of experience in: advisory services, performance improvement and healthcare informatics in a healthcare setting.</li><li>
Minimum three years of experience leading and managing projects with outcome focused deliverables.</li><li>
Minimum of three years of experience in healthcare software implementation or hospital operations experience.</li><li>
Experience with EHR and other clinical systems.</li><li>
Experience in HL7, FHIR, and API data sources.</li><li>
Ability to travel Monday through Thursday</li><li>
Strong command of the Microsoft Office Suite</li><li>
Proficient with SSMS and Azure Data Studio.</li></ul><p></p><p><b>
Desired Characteristics:</b></p><ul><li>
MBA or master&rsquo;s degree and a minimum five years of experience in either advisory services or consulting and a minimum two years of healthcare clinical or administrative experience.</li><li>
Strong awareness and understanding of the healthcare industry and major trends in the geography in which client projects are delivered.</li><li>
Demonstrated data mining and analytical skills.</li><li>
Strong interpersonal and teamwork skills.</li><li>
Excellent written and oral communication skills with demonstrated experience speaking and writing clearly and convincingly.</li><li>
Demonstrated business acumen and analytical skills.</li><li>
Ability to work independently and to consistently meet or exceed performance expectations.</li><li>
Ability to adjust work and communication style based on situational needs.</li><li>
Demonstrated aptitude for critical thinking to include the evaluation of ideas and synthesizing of information into insights.</li><li>
Proven ability to accomplish large volume of high-quality work under pressure</li></ul><p></p>
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $101,600.00-$152,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.<p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p>
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p>
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
</p></div></div></div></div></div></div></div><p></p><p>While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.</p><p></p><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>No</p></div></div></div></div></div></div></div></div><p></p>

Workflow Integration Senior Consultant

Newberry Library

<div><p><b>TO APPLY: </b>Interested candidates should attach a cover letter and resume/CV, both as PDF documents, to their application in the Newberry Career Center. Applications sent without both a resume and cover letter will not be considered. To be considered for this role, applicants must be authorized to work in the United States without sponsorship. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable to apply for a job on this site as a result of your disability. You can request reasonable accommodations by <b>email</b>.</p><p>
Applications will be reviewed on a rolling basis; those submitted by April 10, 2026, will receive priority consideration.</p><p><b>
SUMMARY:</b> Reporting to the President and Librarian, the Vice President for Research and Education is a member of the Newberry&rsquo;s senior leadership team. The Vice President provides leadership and intellectual vision to the Newberry in the areas of research and academic programs, broadly understood to encompass students and researchers at all levels. The Vice President collaborates closely with the President and Librarian as well as with the vice presidents of the other divisions with the goal of increasing the Newberry&rsquo;s visibility and its role as an educational and cultural resource, broadly understood. The Vice President plays a central role as the Newberry&rsquo;s academic representative internally, with staff and the library&rsquo;s Board of Trustees, and externally, with colleagues at peer institutions, including libraries, universities, foundations, other cultural institutions, and community organizations.</p><p>
The Vice President oversees roughly 15 employees, directly supervising six, in the Newberry&rsquo;s three research centers and the departments of Teacher Programs and Fellowships and Academic Programs. The Vice President also collaborates with the division&rsquo;s department heads and other Newberry staff to develop, conduct outreach for, plan, implement, fundraise, and review scholarly programs and public-facing projects that make use of the Newberry&rsquo;s collection, staff expertise, and partnerships. The Vice President is responsible for budget supervision, personnel management, and program evaluation for the Research and Education division.</p><p><b>
RESPONSIBILITIES:</b></p><ul><li>
Manage and provide leadership to the Newberry&rsquo;s research centers, which include the Center for Renaissance Studies, the D&rsquo;Arcy McNickle Center for American Indian and Indigenous Studies, and the Hermon Dunlap Smith Center for the History of Cartography;</li><li>
Provide leadership for the Newberry&rsquo;s fellowship program, including engendering a strong sense of intellectual community among the fellows and supporting the review of applications for fellowships at the Newberry;</li><li>
Manage and provide leadership to the library&rsquo;s scholarly programs, undergraduate programs, and teacher programs, and create new programs designed to bring new or larger audiences to the Newberry or with the aim of growing the Newberry&rsquo;s reputation;</li><li>
Participate through leadership and collaboration in the development, implementation, and review of the Newberry&rsquo;s academic programs and public-facing research projects;</li><li>
Collaborate with colleagues in Development and other staff in relevant fundraising activities, including grant applications;</li><li>
Develop and sustain relationships and collaborations with scholars as well as leaders at peer academic, cultural, community, and philanthropic organizations;</li><li>
Perform other activities as required to achieve division and library goals.</li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li>
PhD in a field relevant to the Newberry&rsquo;s collections, with a record of scholarly publications and achievement;</li><li>
Commitment to collaborative public humanities work;</li><li>
At least three years of supervisory, administrative experience in academic and/or cultural institutions, including experience managing personnel;</li><li>
Experience in creating and managing a budget and shepherding financial resources;</li><li>
Ability to provide leadership at the Newberry and represent the library to broadly diverse scholarly and public audiences;</li><li>
Ability to advocate for humanities scholarship and programming, including through grant-writing and fundraising;</li><li>
Understanding of opportunities and challenges facing the humanities, higher education, and cultural institutions.</li></ul><p><b>
SCHEDULE:</b> This is a full-time, exempt position, working 35 hours per week, with normal hours generally from 9:00 AM-5:00 PM, Monday through Friday. The incumbent will work additional hours as needed. Remote work may be available in accordance with Library policy; however, the position requires regular onsite presence to support the needs of the role and the department.</p><div><b>
THE NEWBERRY LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.</b></div><div>
For more information, please see the Newberry Careers page (https://www.newberry.org/careers).</div></div>

Vice President for Research and Education

Sherwin-Williams

<div><div>This Pro Sales Representative will be primarily responsible for driving and increasing Pro business sales with the assigned region while utilizing the CRM system to document sales calls and store visits. The PSR is the primary sales representative responsible for contractor sales within the region and/or market(s).</div><div><br>
</div><div>
This Pro Sales Representative will service the below sales territories and will effectively manage customer relationships, store appearance, and respond to business needs promptly. This territory will support the following areas:</div><div>
</div><div>
Lowe's Stores:</div><div>
</div><div>
#3284-Lowe's of Chicago, IL (Wicker Park)</div><div>
</div><div>
#2304-Lowe's of Chicago, IL (79th &amp; Cicero)</div><div>
</div><div>
#2301-Lowe's of Chicago, IL (83rd &amp; Stewart)</div><div>
</div><div>
#2580-Lowe's of New Lenox, IL</div><div>
</div><div>
#1569-Lowe's of Merrillville, IN</div><div><br>
</div><div>
The Pro Sales Rep will be primarily based out of Chicago, IL.</div><div></div><p><br>
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.</p><div><br>
</div><div>
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company&rsquo;s customers, staff, employees, vendors, contractors, and the general public.</div><p>
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:</p>
<p>
Life &hellip; with rewards, benefits and the flexibility to enhance your health and well-being
<br>
Career &hellip; with opportunities to learn, develop new skills and grow your contribution
<br>
Connection &hellip; with an inclusive team and commitment to our own and broader communities
<br>
It's all here for you... let's Create Your <b>Possible</b></p>
<p>
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute&mdash;it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on &ldquo;Candidates&rdquo; to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.</p>
<p>
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.</p>
<p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.</p>
<p>
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p>
<p>
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.</p>
<p>
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.</p><div>
The Pro Sales Representative (PSR) is responsible for growing, developing, maintaining and managing the overall relationship with regional businesses, branches of national customers and existing business accounts on behalf of Sherwin Williams Pro Sales &amp; Lowe&rsquo;s ProServices within the assigned region and/or market(s).<br>
</div><div></div><br>
<div>The PSR will be responsible for building rapport and partnering with:</div><div><ul><li>
Lowe&rsquo;s Pro Desks, Store Managers, Key Decision Makers (KDMs), Account Executive of Pro Services (AEPS), Market Directors and Vice Presidents of Store Operations (VPSO)</li><li>
Promoting Sherwin Williams product offerings to create new leads and strengthen existing business relationships</li><li>
Primarily responsible for working within the assigned region and/or market(s) growing, driving, and increasing Pro business sales</li><li>
Utilizing the Customer Relationship Management (CRM) system to document sales calls and store visits</li><li>
Primarily responsible for contractor sales within the region and/or market(s)</li><li>
Spending up to 60%-75% of time at the customers&rsquo; job sites and business locations, including meeting with and further developing business customer relationships</li><li>
Working collaboratively with the SW Lowe&rsquo;s field sales and Lowe&rsquo;s ProServices teams who support the PSR&rsquo;s sales growth efforts by serving as the fulfillment center and local relationship contact for the PSR&rsquo;s assigned stores</li><li>
Serving as a key partner in driving Pro sales by managing and supporting relationships and/or sales opportunities at the local level</li><li>
Collaborating directly with and actively involving the Division Director and applicable RSMs in their assigned territory on sales and service opportunities and new business leads and generation</li><li>
Working out of retail store environment/pro desk, paint department specifically, in addition to contractor site visits, including new construction settings</li><li>
Traveling within assigned region, including overnight travel, up to 85% of the time is required</li></ul></div><div><b>
Minimum Requirements:</b></div><div><ul><li>
Must be at least eighteen (18) years of age</li><li>
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1, etc.)</li><li>
Must have high school diploma or GED</li><li>
Must have a valid unrestricted driver&rsquo;s license</li><li>
At least one (1) year of experience working in retail, sales, or customer service position, or completion of a Sherwin-Williams Development Program</li><li>
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>
Must be willing to travel as required for this position</li></ul></div><div><b>
Preferred Qualifications:</b></div><div><ul><li>
Have a bachelor&rsquo;s degree or higher
</li><li>Able to read, write, comprehend and communicate in Spanish
</li><li>Have at least three (3) years of work experience in customer service, retail, or sales</li><li>
Have working experience with Profit and Loss / Budget Management experience</li><li>
Have previous working experience in selling paint and paint-related products</li></ul></div></div>

Pro Sales Representative-Chicago Central

UChicago Medicine

<div>Job Description:
<div>
Join the <b>University of Chicago Medicine</b> as an<b> Executive Assistant </b>to support our CAPO and Center for Advanced Care.</div><div></div><div><br>
The Executive Assistant may work on various tasks and projects concurrently with the need to prioritize as dictated by management needs. They may work independently or as part of the administrative support team. The Executive Assistant will help to support management of the budget, and development of communications on behalf of this executive leader and administer all office functions related to the day-to-day operations. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.</div><div></div><div><b><br>
Essential Job Functions
</b></div><ul><li>Preserve confidentiality of reports, documents, and records including personnel files, staffing and position control records, financial reports, project/proposal reports, financial plans, and operating strategies.</li><li>
Maintain regular contact with all levels of management and staff within the Medical Center, University, and Biological Sciences Division by gathering data, relaying messages, obtaining information, etc.</li><li>
Complete a wide range/variety of word processing/spreadsheet/power point/outlook scheduling tasks in final form, which are often confidential in nature and may require detailed proofreading and/or grammatical changes for accuracy.</li><li>
Work with all levels of UCMC and BSD leadership, as well as all levels of staff within the Medical Center to research issues and work on various project and committee assignments, as directed.</li><li>
Oversee daily operations, organize multiple tasks, and identify and implement methods of improving daily operations.</li><li>
Suggest functional or operational changes needed as part of service improvement; draft written policy/procedures for management review of these suggested changes.</li><li>
Complete and oversee specially assigned projects with minimal supervision in a timely and efficient manner.</li><li>
Coordinate with department team members in the regular ordering of supplies and the completion of work orders as needed.</li></ul><div><br>
 </div><div><b>Required Qualifications</b></div><ul><li>
High school diploma required; Bachelor&rsquo;s degree strongly preferred.</li><li>
Minimum seven years of increasingly responsible administrative or secretarial experience, preferably in a complex health care or professional office setting.</li><li>
Proven track record managing a complex calendar for a busy executive.</li><li>
Exceptional project management skills with efficient triage/problem solving skills along with strong proficiency in meeting/events coordination and management.</li><li>
Documented proficiency and advanced skills in a variety of computer software applications (including word processing, spread sheets, presentation applications); advanced skills in relation to Microsoft Office Suite products strongly preferred.</li><li>
A strong sense of patient engagement/customer service orientation in responding to the needs of internal and external customers. Must be able to independently and professionally interact with both internal and external customers to the healthcare system.</li><li>
Outstanding written and verbal and interpersonal communication skills.</li><li>
Must be able to plan, organize, and work on various tasks concurrently; must be able to independently prioritize multiple tasks in a professional manner.</li><li>
Analytical ability required to track revenue/expenses and to effectively manage multiple projects at one time.</li><li>
An individual of unquestioned integrity and moral character who represents the values of the organization.</li></ul><div></div><div><br>
 <b>Position Details</b></div><ul><li>
Job Type/FTE: Full-Time (1.0 FTE)</li><li>
Shift: Days</li><li>
Work Location: Onsite - Hyde Park</li><li>
Unit/Department:</li><li>
CBA Code: Non-Union</li></ul><div>
In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the day shift, and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Hyde Park campus</div>
Why Join Us:
<div><i>
We&rsquo;ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment&hellip; with patients and with each other. We&rsquo;re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you&rsquo;d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we&rsquo;re doing work that really matters. Join us. Bring your passion.</i></div><div></div><div><i><br>
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: </i><i>UChicago Medicine Career Opportunities</i></div><div></div><div><i><br>
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.</i></div><div></div><div><i><br>
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.</i></div><div></div><div><b><i><br>
Compensation &amp; Benefits Overview</i></b></div><div></div><div><i><br>
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.</i></div><div></div><div><i><br>
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.</i></div><div></div><div><i><br>
Review the full complement of benefit options for eligible roles at </i><i>Benefits - UChicago Medicine</i><i>.</i></div></div>

Executive Assistant, CAPO and Center for Advanced Practice - Full - Time , Days

Youth Guidance

<div><p>The Manager, Marketing &amp; Communications serves as a lead storyteller, content producer, and project manager responsible for elevating Youth Guidance&rsquo;s voice locally and nationally. This role develops compelling narratives that center youth voice, demonstrate program impact, and position Youth Guidance as a national leader in youth development and school-based mental health supports.</p><p>
The Manager translates organizational strategy into high-quality multimedia content across digital, social, media, and internal channels. Working within Youth Guidance&rsquo;s national hub-and-spoke marketing model, this role balances the communications needs of Chicago (Central Office) with those of Youth Guidance&rsquo;s regional sites, ensuring consistent messaging, strong brand alignment, and equitable visibility across markets.</p><p>
As a core member of the External Affairs team, the Manager plays an important role in advancing Youth Guidance&rsquo;s development and government affairs priorities by capturing and elevating stories that demonstrate program impact and inspire support. Through strategic storytelling and the production of communications materials, this role helps strengthen donor engagement, support fundraising initiatives, reinforce public policy messaging, and communicate the value of Youth
</p><p>Guidance&rsquo;s work to philanthropic partners, policymakers, and other external stakeholders.</p><p>
The ideal candidate combines a journalist&rsquo;s curiosity and storytelling instincts with strong digital production skills, social media expertise, and project management discipline. They are equally comfortable interviewing youth and staff in the field, producing multimedia content, managing editorial workflows, and coordinating cross-functional communications initiatives.</p><p><b>
Storytelling &amp; Content Production</b></p><ul><li>
Identify, develop, and produce compelling mission-driven stories that highlight youth voice, program impact, and community partnerships across Youth Guidance sites.</li><li>
Conduct interviews and gather stories using journalistic best practices, translating complex programmatic work into accessible and emotionally resonant narratives that support Youth Guidance&rsquo;s fundraising, advocacy, and thought leadership efforts.</li><li>
Capture and produce multimedia content&mdash;including photography, short-form video, and social-first storytelling&mdash;for digital platforms.</li><li>
Regularly attend Chicago-area program sites, schools, and events to document Youth Guidance&rsquo;s work and build authentic relationships with staff and participants.</li><li>
Partner with regional sites to source and elevate stories nationally through structured story collection processes, ensuring strong content pipelines that support donor engagement, government affairs efforts, and national visibility.</li></ul><p><b>
Social Media Strategy &amp; Management</b></p><ul><li>
Lead day-to-day execution and optimization of Youth Guidance&rsquo;s social media presence across platforms.</li><li>
Develop and manage editorial calendars aligned with organizational priorities, campaigns, and storytelling goals.</li><li>
Produce platform-native content designed for engagement, growth, and mission awareness while reinforcing Youth Guidance&rsquo;s value to donors, partners, and policymakers.</li><li>
Analyze performance metrics and recommend data-informed improvements to content strategy.</li><li>
Monitor social trends and emerging platforms to expand reach and relevance.</li></ul><p><b>
National MarCom Coordination &amp; Project Management</b></p><ul><li>
Project manage marketing and communications initiatives across multiple Youth Guidance sites, balancing local and national priorities.</li><li>
Serve as a key liaison between Central Office and regional teams to ensure messaging consistency and brand alignment.</li><li>
Develop timelines, workflows, and systems that improve collaboration and efficiency across departments.</li><li>
Support major organizational initiatives including annual reports, fundraising campaigns, events, thought leadership publications, and leadership communications.</li></ul><p><b>
Digital Communications &amp; Technical Execution</b></p><ul><li>
Support website content updates, blogs, and content audits to maintain accuracy and storytelling impact.</li><li>
Build and manage email communications using modern marketing platforms; analyze engagement data to improve performance.</li><li>
Utilize emerging communications technologies&mdash;including AI-assisted tools&mdash;responsibly to improve efficiency, storytelling scale, and audience engagement.</li><li>
Maintain organized digital asset libraries and editorial systems that enable teams across development, government affairs, and programs to access storytelling content.</li></ul><p><b>
Internal Communications &amp; Brand Stewardship</b></p><ul><li>
Support internal communications that strengthen staff alignment and organizational culture.</li><li>
Ensure brand standards and messaging consistency across all materials and sites.</li><li>
Coach staff and partners on storytelling best practices and brand voice.</li></ul><p><b>
Organizational Contribution</b></p><ul><li>
Contribute to strategic marketing planning and innovation initiatives.</li><li>
Demonstrate Youth Guidance&rsquo;s core values in all interactions and communications.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Minimum Qualifications:
</b></p><p><b>Education/Experience/Training
</b></p><ul><li>Bachelor&rsquo;s degree in Journalism, Communications, Marketing, English, or related field required.</li><li>
Minimum 3&ndash;5 years of professional experience in communications, journalism, media, or digital content production.</li><li>
Demonstrated experience producing stories, multimedia content, or editorial work preferred.</li><li>
Experience supporting marketing and communications efforts that advance fundraising, donor engagement, public policy, or government affairs initiatives is strongly preferred.</li><li>
Experience working in mission-driven, nonprofit, education, or youth-serving organizations strongly preferred.</li></ul><p><b>
Skills/Abilities</b></p><ul><li>
Exceptional writing, editing, and storytelling skills across formats and audiences.</li><li>
Strong journalistic instincts, including interviewing, narrative development, and editorial judgment.</li><li>
Demonstrated experience managing organizational social media channels and analyzing performance metrics.</li><li>
Experience producing or editing photo/video content using modern tools (e.g., Adobe Creative Suite, Canva, CapCut, or similar).</li><li>
Familiarity with CMS platforms (WordPress or equivalent).</li><li>
Experience with email marketing platforms and analytics.</li><li>
Strong project management and organizational skills.</li><li>
Ability to manage multiple priorities across distributed teams and geographic locations.</li><li>
High digital fluency and ability to quickly adopt new tools and software platforms quickly, effectively, and efficiently.</li><li>
Comfort working both independently and collaboratively in a fast-paced environment.</li><li>
Proficient user of MS Office, including Outlook, Word, and Excel.
</li><li>Experience designing clean, modern emails in MailChimp (or a similar email service provider) and analyzing metrics</li></ul><p><b>
Core Competencies</b></p><ul><li><b>
Continuous improvement-minded: </b>Takes initiative to identify and execute strategies and processes to continuously improve one&rsquo;s leadership to strengthen organization&rsquo;s overall impact.
</li><li><b>Develops and motivates others: </b>Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small- and large-scale change<b>.
</b></li><li><b>External representation and relationship building: </b>Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders
</li><li><b>Leads with vision: </b>Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact
</li><li><b>Manages with data: </b>Understands data; analyzes data and identifies insights and implications
</li><li><b>Strategic thinking and resource management: </b>Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact
</li><li><b>Team building: </b>Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions
</li></ul><p><b>Physical Demands
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><p><b>
Work Environment</b>
</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
This role operates in a hybrid work environment with a requirement for regular in-office presence at least one day per week, as outlined in the agency&rsquo;s Office, Remote and Hybrid Work Conditions policy. The person in this role must be flexible and prepared to work from the office more frequently as needed to support collaboration, cross-departmental initiatives, meetings, and organizational events.</li><li>
The employee must reside within the Chicago metropolitan area to support regular field-based storytelling, events, and collaboration.</li><li>
Regular local travel is required to attend program sites, organizational events, and community engagements. The employee must maintain flexibility in their schedule to be available for in-person meetings, training sessions, and supervision as needed.</li></ul><p><b>
Core Competencies
</b></p><ul><li><b>Continuous improvement-minded: </b>Takes initiative to identify and execute strategies and processes to continuously improve one&rsquo;s leadership to strengthen organization&rsquo;s overall impact.
</li><li><b>Develops and motivates others: </b>Motivates others and supports their development through strong coaching and mentoring. Effectively stewards self and others through both small and large scale change<b>.
</b></li><li><b>External representation and relationship building: </b>Represents the organization among external stakeholders, and builds strong, trusting relationships with stakeholders
</li><li><b>Leads with vision: </b>Has an inspiring vision for the future of the organization, beyond the status quo, and communicates it effectively; leads with courage and willingness to take risks in service of impact<b>
</b></li><li><b>Manages with data: </b>Understands data; analyzes data and identifies insights and implications
</li><li><b>Strategic thinking and resource management: </b>Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant; makes and communicates decisions that effectively balance tradeoffs between financial sustainability and impact
</li><li><b>Team building: </b>Builds strong relationships with teams and colleagues; fosters effective teams and collaborative interactions
</li></ul><p><b>Physical Demands
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<b>
</b></p><p><b>Benefits</b></p><p>
Youth Guidance offers a competitive benefit package for eligible full-time employees including the option to participate in medical, dental, and vision plans as well as short-term disability, life insurance, flex spending accounts, pet insurance, 401k, a wellness program and more. You may also quality for Public Service Loan Forgiveness (PSLF).
</p><p><b>Work Environment
</b></p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>This job operates in a professional office environment, school setting, and working with the public
</p><ul><li>Occasional local and national travel</li></ul></div><p></p>

Manager Marketing and Communications

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