customer service representative Jobs in United Arab Emirates

customer service representative

telesales representative Jobs in United Arab Emirates

telesales representative

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business development representative

sales and marketing representative Jobs in United Arab Emirates

sales and marketing representative

sales coordinator Jobs in United Arab Emirates

sales coordinator

call center representative

DCS Cleaning Services

Job Title: Call Center Representative (Tele Sales)Department: Sales Reports To: Office ManagerJob SummaryWe are seeking a motivated and target-driven Call Center Representative with experience in cleaning, technical services, or facility management. The candidate will make outbound calls, generate leads, promote our services, and achieve sales targets while providing excellent customer service.Key Responsibilities<ul><li>Make outbound calls to prospective and existing clients</li><li>Explain services, pricing, and benefits clearly</li><li>Understand client requirements and recommend appropriate solutions</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain accurate records of calls, leads, and follow-ups in CRM</li><li>Handle client objections professionally and close sales</li><li>Coordinate with the operations team for service delivery</li><li>Provide prompt responses to client inquiries and complaints</li></ul>Requirements<ul><li>Minimum 1 year of experience in outbound calling / BPO / tele sales</li><li>Experience or working knowledge of cleaning services, technical services, or facility management</li><li>Good command of English (spoken and written)</li><li>Strong communication and persuasion skills</li><li>Target-driven with the ability to work under pressure</li><li>Basic computer skills (CRM, Excel, email)</li></ul>Salary &amp; Benefits<ul><li>AED 2,500 &ndash; 3,000 per month + incentives based on performance</li><li>Opportunity to grow within the company</li><li>Professional working environment</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Call Center Representative

Grand European Clinic

We are modern aesthetic clinic in Dubai offering advanced medical treatments and premium skincare. We pride ourselves in exceptional client care, professionalism and a welcoming luxury environment. We are looking for a friendly, professional, female Call Center Representative who can speak fluent English and Arabic to join our team.Requirements<ul><li>Fluent in English and Arabic (both spoken and written)</li><li>Female age 25-35 years old</li><li>Preferably with call center, reception, customer service or front-desk experience, in a medical and aesthetic clinic.</li><li>Excellent interpersonal and communication skills, professional and polished appearance</li><li>Basic computer skills and familiarity with EMR booking system, MS Office and POS</li><li>Attention to detail and ability to handle confidential information.</li></ul>Please send your CV (in English) with photo, a short cover letter and availability to: hr@grandeuropeanclinic.aeJob Type: Full-timePay: From AED6,000.00 per monthWork Location: In person

Tiger Group

<div>
 
 
 Call Center Agent
 
 
 
 
 
 
 
 Job Summary:
 
 The Call Center Agent serves as the primary point of contact for our customers. The role is responsible for delivering professional and efficient customer support by handling inquiries, resolving complaints, and providing comprehensive information about the company&rsquo;s services. The goal is to ensure high levels of customer satisfaction and maintain a positive brand image.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Call Handling:
 
 Manage large volumes of inbound and outbound calls in a timely and professional manner.
 </li>
 <li>
 
 Customer Support:
 
 Identify customers&rsquo; needs, clarify information, research every issue, and provide practical solutions.
 </li>
 <li>
 
 Conflict Resolution:
 
 Handle customer complaints with empathy and professionalism, escalating complex issues to the supervisor when necessary.
 </li>
 <li>
 
 Data Management:
 
 Accurately update and maintain customer records in the
 
 CRM system
 
 after every interaction.
 </li>
 <li>
 
 Follow-up:
 
 Conduct follow-up calls to ensure customer issues are fully resolved and to improve service quality.
 </li>
 <li>
 
 KPI Achievement:
 
 Meet or exceed personal/team qualitative and quantitative targets (e.g., Average Handling Time, First Call Resolution, and CSAT scores).
 </li>
 <li>
 
 Product Knowledge:
 
 Maintain up-to-date knowledge of the company&rsquo;s latest projects, services, and policies.
 </li>
 </ul>
 
 
 Requirements &amp; Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 High School Diploma or Bachelor&rsquo;s Degree in a related field.
 </li>
 <li>
 
 Experience:
 
 
 Minimum of 1 year of proven experience in a Call Center or Telemarketing role (Essential).
 
 </li>
 <li>
 
 Languages:
 
 Strong verbal and written communication skills in
 
 English and Arabic
 
 (Bilingual is highly preferred).
 </li>
 <li>
 
 Technical Skills:
 
 Proficiency in MS Office and experience with
 
 CRM software
 
 (e.g., Salesforce, Zoho, or SAP).
 </li>
 </ul>
 
 
 Required Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Customer Focus:
 
 A genuine passion for helping people and a customer-centric mindset.
 </li>
 <li>
 
 Active Listening:
 
 Excellent listening skills to understand the root cause of customer inquiries.
 </li>
 <li>
 
 Multitasking:
 
 Ability to handle multiple tasks simultaneously, such as talking to customers while navigating the database.
 </li>
 <li>
 
 Emotional Intelligence:
 
 Ability to remain calm and composed under pressure or when dealing with upset customers.
 </li>
 <li>
 
 Time Management:
 
 Highly organized with a commitment to punctuality and shift adherence.
 </li>
 </ul>
 
 
</div>

Cherie clinic

Job Description:We are looking for a professional and customer-focused Call Center Executive who is a native Arabic speaker to join our team. The ideal candidate will have experience in the medical field and a strong ability to handle patient interactions with care and efficiency.Key Responsibilities:Handle inbound and outbound calls in Arabic professionallyAssist patients with inquiries, appointments, and medical informationMaintain accurate records of customer interactionsProvide high-quality customer service and resolve issues promptlyCoordinate with internal medical teams when requiredRequirements:Native Arabic speaker (mandatory)Minimum 2 years of experience in a call center within the medical/healthcare fieldStrong communication and interpersonal skillsAbility to handle sensitive information with confidentialityBasic computer knowledge.Preferred Qualifications:Experience in hospitals, clinics, or healthcareJob Type: Full-timeWork Location: In person

The garden Plus MC

Medical Center in Sharjah is looking for a Arabic Tele sales Agent with minimum 1 year of experience in the Medical field, with Excellent communication skills in Arabic and English. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective Sales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phoneJob Type: Full-timeExperience:<ul><li>telemarketer: 1 year (Required)</li></ul>Job Type: Full-timePay: From AED1,800.00 per monthWork Location: In person

Aesthetic Clinic

Full-timeWe are hiring a Customer Service / Call Center Agent / Sales Representative with a strong sales mindset to convert patient inquiries into confirmed bookings while delivering an excellent clinic experience. The role involves handling leads via calls, WhatsApp, and email; qualifying patient needs; recommending suitable treatments; following up to close bookings; and coordinating with doctors and clinic staff. Candidates must have proven experience in sales, client conversion, or call center operations, with aesthetic or medical clinic experience preferred.Job Type: ContractPay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Call center

True Life Medical Center

<ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul>Call Center Representative Requirements:<ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Female Call Center Executive - (Healthcare Experience)

Explore 551+ Call center representative in United Arab Emirates this May. Find roles across top companies and apply now to boost your career.

551 call center representative jobs In United Arab Emirates

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Female Call Center Executive - (Healthcare Experience)