customer service representative

call center agent

arabic support - work from home Jobs in Cairo

arabic support - work from home

b2b sales development representative - english Jobs in Cairo

call center agent (outsource) Jobs in Cairo

call center agent (outsource)

call centre english account

adidas

<div>
 
 Purpose &amp; Overall Relevance For The Organisation
 
 
 
 The DC manager assume the responsibility for the management of the inbound product flow of adidas from suppliers until stocks are booked in addition to the management &amp; execution of the DC Operations and order book for customers by coordinating/matching supply and demand within the supply chain and ensuring orders are fulfilled on time &amp; in full.
 
 
 Managing and coaching the entire Inbound and DC team in Egypt and building strong cross functional relations within SCM functions and other stakeholders, with a focus on the Retail, Wholesale, eCom, and Finance teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Accountable for accurate and timely inbound product flow management of adidas product.
 </li>
 <li>
 Responsible for continuous streamlining of Inbound process and adhering to standards, policies, customs regulations &amp; controls.
 </li>
 <li>
 Operational management of the distribution center and transportation operations for both B2B &amp; B2C in Egypt.
 </li>
 <li>
 Coordinating internally with Logistics Provider to ensure excellent warehouse management and on-time delivery.
 </li>
 <li>
 Coordinate the release of themes &amp; campaigns with marketing/retail and ensure on time deliveries to the markets.
 </li>
 <li>
 Establish reporting criteria within the scope of Inbound &amp; DC Ops status and ensure reports are published as per the timelines.
 </li>
 <li>
 Support negotiations with 3PL and Transporters and initiate tender for contract renewals.
 </li>
 <li>
 Prepare with full diligence all related documents (invoices, packing lists, COO, &hellip; etc.) for Inbound and Outbound shipments to ensure accurate payment of customs duties and efficient clearance.
 </li>
 <li>
 Support the overall operations team by taking lead in timely submission of Global KPIs, inventory management.
 </li>
 <li>
 Coaching and managing of Egypt Inbound and DC operations team.
 </li>
 <li>
 Responsible for managing entire supply chain budget for Egypt - timely monitoring, and leading efficiency initiatives.
 </li>
 <li>
 Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc.
 </li>
 <li>
 Continuously identify areas of improvement in supply chain operations which bring in efficiency or improve customer experience.
 </li>
 <li>
 Work cross-functionally with field operations and other functions to drive influence in capacity planning and management.
 </li>
 <li>
 Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc.
 </li>
 <li>
 Collaborating with SCM cluster head, understanding the forecasted volumes and priorities, organizing and motivating all distribution center staff to achieve delivery of all customers&rsquo; orders on time.
 </li>
 <li>
 Preparing ad-hoc analysis, reports and new projects.
 </li>
 <li>
 Measures forwarder&rsquo;s performance on a regular basis and communicate to concerned parties for analysis and improvement recommendations.
 </li>
 <li>
 Responsible for local/Global 3PL account management and coordination from volume allocation, formulation and maintenance of processes, policies, contracts and standard operating procedures (SOP).
 </li>
 <li>
 Ensures that adidas follows all the local market requirements.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Global: Yes
 </li>
 <li>
 Regional: Yes
 </li>
 <li>
 Local:
 </li>
 <ul>
 <li>
 Retail, Ecommerce, DPC and Wholesale business teams
 </li>
 <li>
 Finance
 </li>
 <li>
 3 PL &ndash; Freight forwards, Customs brokers, DC, and last mile service provider.
 
 </li>
 </ul>
 </ul>
 
 Skills And Experience Required
 
 
 
 <ul>
 <li>
 University degree in Management, Business, or Engineering. Logistics, Supply chain preferred and Post Graduation is a plus.
 </li>
 <li>
 IT Skills &ndash; Advanced in MS Office (primarily Excel, PowerPoint); Power Bi and SAP experience preferred.
 </li>
 <li>
 Min. 6 years of overall work experience in Logistics &amp; Distribution Centre, preferably Apparel/Footwear and Retail/Ecom vertical
 </li>
 <li>
 Management experience for at least 2 years.
 </li>
 <li>
 University degree in Management. Logistics, Supply chain preferred and Post Graduation is a plus.
 </li>
 <li>
 Ability to manage a multi-faceted team in an operations environment, with an understanding of unified commerce principles.
 </li>
 <li>
 Strong track-record of problem-solving, including structuring problems, performing detailed analysis, and developing/implementing recommendations.
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Manager Distribution Center Operations

VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
</div>

Customer Service Representative

AllCare.ai

<div>
 
 Company: AllCare.ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based)
 
 
 
 
 
 
 The Mission
 
 
 
 AllCare.ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators. We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare. Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep. We don't just coordinate care &mdash; we deliver care.
 
 
 
 
 
 
 The Growth
 
 
 
 We are in a phase of exponential expansion driven by urgent market demand. Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months. We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.
 
 
 
 
 
 
 The Opportunity
 
 
 
 The Provider &amp; Care Operations Specialist will be responsible for coordinating provider logistics including scheduling &amp; routing to ensure smooth day-to-day operations across our provider network. This role serves as the primary operational link between providers, facilities, internal teams, and pharmacy operations to ensure high-quality service delivery and operational efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate provider schedules and daily routing.
 </li>
 <li>
 Manage provider assignments and optimize utilization.
 </li>
 <li>
 Communicate with Care partners to confirm schedules, patient census, and operational changes.
 </li>
 <li>
 Coordinate with Care partners, MAs, and Dispatch teams to ensure seamless patient care.
 </li>
 <li>
 Support provider onboarding and operational readiness.
 </li>
 <li>
 Monitor daily operational KPIs and proactively resolve scheduling or service issues.
 </li>
 <li>
 Maintain accurate operational records and reporting.
 </li>
 <li>
 Escalate operational risks and recommend process improvements.
 </li>
 </ul>
 
 
 
 
 
 Who This Is For
 
 
 <ul>
 <li>
 Has 2-5 years of experience in healthcare operations, provider operations, dispatch, care coordination, or logistics.
 </li>
 <li>
 Has strong organizational and multitasking skills.
 </li>
 <li>
 Is comfortable working in a fast-paced, highly dynamic environment.
 </li>
 <li>
 Has excellent written and verbal communication skills.
 </li>
 <li>
 Is highly analytical and detail-oriented.
 </li>
 <li>
 Demonstrates strong ownership, accountability, and problem-solving abilities.
 </li>
 <li>
 Is proficient in Microsoft Excel and comfortable learning new systems.
 </li>
 <li>
 Experience with healthcare providers, scheduling, routing, home health, mobile care, or long-term care operations is highly preferred.
 </li>
 <li>
 On US time, fully. Your work calendar runs on the US Pacific week. You'll take time off when your facilities take time off &mdash; Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest. This isn't a perk we bolted on; it's how the job works.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 B.Pharm or PharmD degree from an accredited Egyptian university.
 </li>
 <li>
 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO. New graduates with strong English and customer orientation will be considered.
 </li>
 <li>
 Fluent written and spoken English. Neutral accent preferred; clarity and warmth required.
 </li>
 <li>
 Willingness and ability to work US Pacific Time hours
 </li>
 <li>
 US holiday calendar. This team observes US federal holidays, not Egyptian holidays. You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).
 </li>
 <li>
 Strong comfort with modern tools &mdash; CRM, task management, communication platforms &mdash; and an AI-forward mindset. Care Partners work alongside AI daily.
 </li>
 <li>
 Detail-oriented, process-disciplined, and calm under pressure.
 </li>
 <li>
 Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.
 </li>
 <li>
 Based in Egypt with valid work authorization.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).
 </li>
 <li>
 Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.
 </li>
 <li>
 Experience in a Primary/Secondary account coverage model or named-account service model.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Base salary: $700 USD/month, plus monthly performance bonus up to $400/month based on operational KPIs
 </li>
 <li>
 US holiday calendar &mdash; you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).
 </li>
 <li>
 Health benefits and paid time off.
 </li>
 </ul>
</div>

Provider & Care Operations Specialist

African Export-Import Bank (Afreximbank)

<div>
 Reporting to the Director, Banking Legal Services, the Manager, Banking Legal Services will support the Legal Department in contributing to the Bank's mission of expanding and diversifying African trade, increasing Africa's share of global trade, and operating as a first-class, profit-oriented, socially responsible financial institution and Centre of Excellence in African trade matters.
 
 
 The role will also provide strategic direction and lead the development of the Bank's legal services delivery strategy, ensuring that legal support is managed with a long-term perspective and aligned with the Bank's overall business strategy.
 
 
 
 Main Responsibilities
 
 
 
 The Manager, Banking Legal Services will be responsible for:
 
 
 <ul>
 <li>
 Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters, ensuring the delivery of tailored and commercially focused legal solutions
 </li>
 <li>
 Providing legal and strategic advice to the Bank and its subsidiaries on special projects and initiatives, while identifying potential legal risks
 </li>
 <li>
 Participating in the planning, organisation and implementation of legal support for the Bank's business activities, including researching relevant precedents and presenting appropriate solutions
 </li>
 <li>
 Providing guidance on the proper application and interpretation of laws and regulations applicable to the Bank's business
 </li>
 <li>
 Ensuring adequate controls are in place to mitigate legal and related risks arising from the Bank's activities
 </li>
 <li>
 Supporting the formulation and implementation of effective legal processes to ensure the timely delivery of transaction documentation
 </li>
 <li>
 Facilitating the development of appropriate standardised legal documentation and legal precedents
 </li>
 <li>
 Serving as a subject matter expert and key legal advisor to business stakeholders on legal matters relating to the Bank's loan products
 </li>
 <li>
 Serving as a legal stakeholder on internal committees and working groups, managing special projects, and supporting advocacy efforts relating to the Bank's development mandate
 </li>
 <li>
 Coordinating the engagement of external legal counsel to ensure value for money in the procurement of legal services
 </li>
 <li>
 Providing legal advice to management and staff across the Bank's activities, including advice on legal issues, constraints, risks, options, consequences and recommended approaches
 </li>
 <li>
 Advising on the Bank's borrowings in international capital and money markets, including reviewing and negotiating legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions
 </li>
 <li>
 Providing legal advice on the Bank's Asset and Liability Management procedures and policies
 </li>
 <li>
 Participating in the work of the Bank's Asset and Liability Management Committee and its working groups
 </li>
 <li>
 Providing legal advice on equity participations, grants, financing and co-financing agreements with multilateral and bilateral financial institutions, and related arrangements
 </li>
 <li>
 Representing the Bank internally and externally in negotiations, disputes, consultations and other proceedings requiring legal representation
 </li>
 <li>
 Working with internal staff and external parties as required by management
 </li>
 <li>
 Conducting deal appraisals and providing legal input on proposed transactions
 </li>
 <li>
 Conducting legal due diligence exercises on proposed transactions
 </li>
 <li>
 Preparing a variety of legal documents, including transaction documentation designed to protect the Bank's interests as lender, borrower or in other capacities
 </li>
 <li>
 Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management
 </li>
 <li>
 Reviewing documentation and assessing legal matters arising from the Bank's financing and non-financing activities
 </li>
 <li>
 Conducting, managing and monitoring legal workstreams for ongoing transactions
 
 
 </li>
 </ul>
 
 Compliance Responsibilities
 
 
 
 The role holder will be responsible for:
 
 
 <ul>
 <li>
 Understanding and adhering to the Bank's AML, regulatory and conduct compliance policies and procedures, including:
 </li>
 <ul>
 <li>
 Staff Handbook, including code of conduct provisions
 </li>
 <li>
 Anti-Money Laundering, Counter Financing of Terrorism and Counter Proliferation Financing policies
 </li>
 <li>
 Conflicts of Interest policy
 </li>
 <li>
 Policy on Staff Involvement in External Engagements and Activities
 </li>
 <li>
 Anti-Bribery and Corruption policy
 </li>
 <li>
 Insider Trading Guidelines
 </li>
 </ul>
 <li>
 Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or customers to the Compliance Department
 </li>
 <li>
 Completing the Bank's Annual Compliance Training and Assessment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Postgraduate degree in Law from a recognised university
 </li>
 <li>
 Diploma in Legal Practice from a recognised Bar Course
 
 
 </li>
 </ul>
 
 Years and Nature of Experience
 
 
 
 <ul>
 <li>
 Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry
 </li>
 <li>
 Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:
 </li>
 <ul>
 <li>
 Structured trade and corporate finance
 </li>
 <li>
 Project and asset-based finance
 </li>
 <li>
 Guarantees and specialised finance
 </li>
 <li>
 Sovereign lending
 </li>
 <li>
 Private equity
 </li>
 </ul>
 <li>
 Good knowledge of banking practices in Africa
 </li>
 <li>
 Ability to communicate and function effectively in a culturally diverse and change-oriented environment
 </li>
 <li>
 Ability to interact with senior officials of banks, corporates and governments
 </li>
 <li>
 Ability to present legal advice on various management issues to the Bank's senior management
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese
 </li>
 <li>
 Strong drafting skills across a variety of legal documents
 </li>
 <li>
 Ability to communicate complex legal issues clearly and concisely
 </li>
 <li>
 Familiarity with trade finance, project finance, treasury matters and transnational transactions
 </li>
 <li>
 Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice
 </li>
 <li>
 Ability to review documents and provide advice under strict deadlines
 </li>
 <li>
 Strong negotiation skills
 </li>
 <li>
 Ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions
 </li>
 <li>
 Ability to organise and manage human resources to achieve goals
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Manager, Banking Legal Services (Intra African Trade & Asset Finance)

Animal Welfare League

<div>
 
 
 Company Description
 
 
 
 
 
 
 Animal Welfare League is a nonprofit working with corporate companies to improve farmed-animal welfare across Africa. We secure corporate policies through research, negotiation, and strategic campaigning. Guided by a vision of a world where animals are cared for and protected, Animal Welfare League offers meaningful opportunities for individuals passionate about social impact and animal welfare.
 
 
 
 
 
 
 Core Responsibilities
 
 
 
 
 
 
 Corporate Outreach &amp; Negotiation
 
 <ul>
 <li>
 Map and maintain a database of Egyptian food companies and key decision-makers
 </li>
 <li>
 Lead corporate outreach via emails, calls, meetings, and events
 </li>
 <li>
 Prepare briefs, policy asks, and follow-ups
 </li>
 <li>
 Negotiate cage-free policies, timelines, and public commitments
 </li>
 </ul>
 
 
 
 
 Campaign Planning &amp; Execution
 
 <ul>
 <li>
 Plan and run corporate campaigns suited to Egypt&rsquo;s legal and cultural context, delivering lawful offline and digital campaigns.&nbsp;
 </li>
 <li>
 Recruit, brief, and manage volunteers, supporters, and partners; ensure safety, legality, and message discipline.
 </li>
 <li>
 Assess risks and ensure safety and compliance at all times
 </li>
 <li>
 Set clear action plans, targets, and timelines.
 </li>
 </ul>
 
 
 
 
 Content, Media, and Stakeholder Engagement
 
 <ul>
 <li>
 Draft reports, briefings, and position papers
 </li>
 <li>
 Support media outreach in Arabic and English
 </li>
 <li>
 Represent AWL at meetings, events, and convenings
 </li>
 <li>
 Write concise copy and create simple visuals for AWL&rsquo;s social channels to support campaigns.
 </li>
 <li>
 Build relationships with civil society groups, journalists, and coalitions.
 </li>
 </ul>
 
 
 
 
 Measurement, Learning, and Improvement
 
 <ul>
 <li>
 Track outcomes, commitments, timelines, and compliance evidence.
 </li>
 <li>
 Identify lessons, gaps, and opportunities.
 </li>
 <li>
 Maintain a tidy CRM/database with audit-ready documentation.
 </li>
 </ul>
 
 
 
 
 Logistics &amp; Travel
 
 <ul>
 <li>
 Travel within Egypt for meetings and campaign activities
 </li>
 <li>
 Coordinate logistics for events and actions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Experience in campaign coordination, project management, or corporate partnerships, with the ability to plan, execute, and evaluate multi-channel campaigns.
 </li>
 <li>
 Strong communication skills, including professional writing, presentation, and interpersonal abilities for engaging corporate stakeholders and internal teams.
 </li>
 <li>
 Background in marketing, communications, nonprofit management, or a related field; bachelor&rsquo;s degree or equivalent experience is preferred.
 </li>
 <li>
 Ability to analyze data, prepare reports, and use insights to improve campaign performance and stakeholder engagement.
 </li>
 <li>
 Proficiency with office productivity tools and basic digital platforms (e.g., email marketing tools, social media, spreadsheets, and presentation software).
 </li>
 <li>
 Demonstrated interest in animal welfare, social impact, or environmental issues, and commitment to the mission and values of Animal Welfare League.
 </li>
 <li>
 Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, on-site work environment.
 </li>
 <li>
 Fluency in English; proficiency in Arabic is a strong advantage.
 </li>
 </ul>
 
 
 
 
 
 Equal Employment Opportunity
 
 
 
 
 
 
 Animal Welfare League welcomes applicants regardless of race, color, gender, sexual orientation, religion, disability, family/marital status, or other protected status.
 
 
 Note: Animal Welfare League cannot provide assistance in obtaining work authorization. Successful candidates will be required to provide documentation attesting to their qualification to work in Egypt.
 
 
 
 
 
 
 How to Apply
 
 
 
 
 Send your CV, a brief cover letter (1 page) summarizing relevant experience, and two advocacy/research writing samples (e.g., manuscripts, press releases, and corporate briefings) to
 
 
 careers@animalwelfareleague.org
 
 
 with the subject &ldquo;Corporate Campaigns Coordinator &ndash; [Your Name]&rdquo;.&nbsp;
 
 
 
 
 
 
 
 Shortlisted candidates will complete a task-based exercise.
 
 
 
 
 
 
 
 
 
 
 Learn more here
 
 
 
 https://www.animalwelfareleague.org/blog/call-for-applicants-1
 
</div>

Corporate Campaigns Coordinator

GE Vernova

<div>
 
 Job Description Summary
 
 
 
 Systems engineering is a cross-functional engineering discipline centered on an approach, mindset, and process. All activities that consider both the business and the technical needs of the customers with the goal of providing a quality product that meets the users needs. The discipline that executes a robust process of design, creation, and optimization of systems, consisting of identification and quantification of system requirements, creation of alternate system design concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. Process that proceeds from concept to production to operation.
 
 
 Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Facilitates the design, construction and maintenance of the physical and naturally built environment, including work such as: soil mechanics, seismic analysis, and foundations for GE supplied equipment. Specifies with a built to function the design and the the requirements for all under ground and above ground civil works, and specifies the civil contractor for the same (leveling, foundations, slabs, etc.). Also to include CW cost estimating, constructability assessments and sequencing, understanding of local civil codes and standards, and the application of structural steel, civil, and geotechnical engineering principals. Conducts analysis and design of industrial structures that support or resist static and dynamic loads. Structural engineering typically includes design and analysis of structures composed of materials such as Structural Steel, Reinforced Concrete, Prestressed Concrete, Wood Framing and Masonry to account for code required loads and load combinations to ensure adequacy of the structure against failure.
 </li>
 <li>
 Developing in-depth knowledge of a technical discipline. Uses prior experience and acquired technical expertise to execute policy/strategy.
 </li>
 <li>
 In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
 </li>
 <li>
 Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
 </li>
 <li>
 A job at this level is likely to be an individual contributor with proven interpersonal skills or an early people leader who can hire and develop talent. Provides informal guidance to new team members
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in civil engineering from an accredited university.
 </li>
 <li>
 Minimum 4 years of experience in a related field.
 </li>
 <li>
 Fluent in English spoken and written.
 
 
 </li>
 </ul>
 
 Desired Characteristics
 
 
 
 <ul>
 <li>
 Strong experience preferably in HV industry.
 </li>
 <li>
 French language is an advantage.
 </li>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Demonstrated ability to analyze and resolve problems.
 </li>
 <li>
 Ability to document, plan, market, and execute programs.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
</div>

Civil Design Coordinator

Nozomi Networks

<div>
 
 Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
 
 
 We defend some of the world&rsquo;s largest organizations and critical infrastructure in more than 68 countries and we&rsquo;re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
 
 
 
 As we expand our product portfolio and global presence, our Sales department is hiring an Account Manager. Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments.
 
 
 &nbsp;
 
 
 
 
 As the Account Manager, you will be entrusted with building and owning strong relationships with partners,&nbsp;prospects&nbsp;and customers in the&nbsp;
 
 
 region whilst evangelizing our value proposition with various stakeholders.&nbsp;Ultimately, you&nbsp;will&nbsp;be responsible for&nbsp;building high growth and repeatable business in your territory.
 
 
 &nbsp;
 
 
 
 
 This is an amazing opportunity for an up and coming sales professional who has a history of taking complete command of their territory and their responsibilities and whom want to make an impact on building the next great company. Leveraging partners to drive growth, you will also work with a Regional Sales Director, Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to open and close your deals.
 
 
 &nbsp;
 
 
 
 
 
 *This role will be covering Africa and the Levant region.&nbsp;
 
 
 
 
 
 We are looking for someone with solid proven experience in Cybersecurity Sales, who has high energy. Someone who is comfortable multitasking from prospecting through the Customer Lifecycle and generates a high volume of transactions on a monthly/quarterly basis. If this sounds like you, read on.
 
 
 &nbsp;
 
 
 
 
 
 In this role, you will:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
 
 
 &nbsp;
 
 </li>
 <li>
 
 Focus on new&nbsp;logo&nbsp;and new business development&nbsp;leveraging&nbsp;your network and qualifying leads for companies across multiple vertical markets in the territory to which you are assigned.
 
 </li>
 <li>
 Deliver successfully on quota targets.
 </li>
 <li>
 Build a strong pipeline of opportunities in your region from both new logo and expansion within the existing customer base.
 </li>
 <li>
 Provide accurate forecasting of quarterly bookings and business plan.
 </li>
 <li>
 Develop relationships with key stakeholders, evangelize value proposition and win renewable business.
 </li>
 <li>
 Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition.
 </li>
 <li>
 Meticulously orchestrate all customer activities and engagements, involving the Channel, Systems Engineering, Product Management, Customer Support, and Finance.
 </li>
 <li>
 Promptly share all customer information with internal teams using our CRM tools (SalesForce)
 </li>
 <li>
 Collaborate with Marketing for events.
 </li>
 <li>
 Secure key reference accounts in relevant verticals.
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 To be successful in this opportunity, you will have:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 2+ years of proven experience within a vendor environment
 
 
 &nbsp;
 
 </li>
 <li>
 
 Hunter-mindset, with the ability to self-prospect and&nbsp;a go-getter&nbsp;personality
 
 </li>
 <li>
 Proven record of consistent, quarterly over-achievement
 </li>
 <li>
 Experience in selling Network Security products, and comfortable working in early-stage growth companies
 </li>
 <li>
 Understanding of selling SaaS in a subscription model with ACV targets
 </li>
 <li>
 Experience working with customers in the
 
 
 
 Africa and the Levant regions
 
 </li>
 <li>
 Direct Sales experience, ideally selling to industrial automation, industrial controls, and/or industrial security customers
 </li>
 <li>
 Knowledge of information security principles
 
 
 
 and networking technologies
 
 </li>
 <li>
 A background in OT/IoT with an industrial focus (Oil &amp; Gas, Utility, Manufacturing, etc.) is a plus
 </li>
 <li>
 Ability to navigate a customer, contacts and their decision-making processes
 </li>
 <li>
 Experience establishing and fostering strong Channel Partner relationships.
 </li>
 <li>
 High integrity and adept at the consultative approach of winning customer trust and selling value.
 </li>
 <li>
 Sales savvy with good communication, presentation, problem solving and persuasion skills
 </li>
 <li>
 Fluent in written and spoken English
 
 and Arabic
 
 </li>
 <li>
 A valid passport is required for travel
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 
 Active Listening &amp; Communication
 
 </li>
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 Consultative Selling &amp; Needs Discovery
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 Drive for Results
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 Emotional Intelligence &amp; Empathy
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 Objection Handling, Influencing &amp; Negotiation
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 Planning &amp; Organizing
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 Prospecting &amp; Lead Generation
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 Sales Process &amp; Pipeline Management
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 Teamwork, Collaboration &amp; Cultural Alignment
 
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 </ul>
 
 
 
 
 
 
 
 
 
 
 Who we are and what we stand for:
 
 
 
 Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We&rsquo;re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.&nbsp;If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
 
 
 Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
 
 
 
 Our Global Benefits
 
 
 
 All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
 
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 Health &amp; Wellness
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 Financial
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 Work-Life Balance
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 Unparalleled Flexible Time-Off
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 </ul>
 
 
 Need to know information
 
 
 
 Successful candidates will be subjected to background verification checks.
 
 
 
 Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.
 
 
 
 
 If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.
 
 
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Account Manager, UAE

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