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department secretary of case management

care coordinator

ChenMed

<div>We&rsquo;re unique. You should be, too.
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role that works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to our members.
ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>
Coordinates and processes patient referrals to completion with precision, detail and accuracy.</li></ul>
Definition of completion:<ul><li>
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.</li><li>
Orders have been approved (when needed).</li><li>
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.</li><li>
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).</li><li>
Completes orders with proper documentation on where patient is scheduled and how patient was notified.</li><li>
Referrals have been sent to specialist office &amp; confirmed receipt.</li><li>
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Communicates effectively the physicians/clinicians needs or outstanding items regarding to patients.</li><li>
Enters all Inpatient and Outpatient elective procedures in HITS tool.</li><li>
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.</li><li>
Participates in Super Huddle and provides updates on high priority patients referrals.</li><li>
Addresses referral based phone calls for Primary Care Physicians panel.</li><li>
Completes and addresses phone messages within 24 hours of call.</li><li>
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)</li><li>
Retrieves consultation notes from the consult tracking tool.</li><li>
Follows up on all Home Health and DME orders to ensure patient receives services ordered.</li><li>
Provide extraordinary customer service to all internal and external customers (including patients and other</li><li>
ChenMed Medical team members) at all times. Utilization of patient messaging tools.</li><li>
Performs other related duties as assigned.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>
Must be detail-oriented, possess the ability to multi-task and be open to cross-functionally training in referrals duties.</li><li>
The individual in this role must exercise proper phone etiquette and have the ability to navigate proficiently through computer software systems.</li><li>
Must be team-oriented and work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner.</li><li>
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks. Knowledge of medical terminology, CPT, HCPCS and ICD coding preferred.</li></ul>
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite</div>

Care Coordinator

Miami Jewish Health

<div>Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our five-star rated skilled nursing and rehabilitation facility is located on a beautiful 20+ acre campus just north of mid-town Miami. 


We serve approximately 1200 patients and residents each year, providing a full range of long-term care, treatment, support, and post-hospitalization services. Join us now to do purposeful work with our diverse and respectful team. 


Job Summary 


The Clinical Services Coordinator supports the Clinical Services and Quality Assurance Performance Improvement (QAPI) team by assisting with audits, Performance Improvement Plans (PIPs), and monitoring various clinical initiatives. This role ensures compliance with regulatory standards, promotes best practices, and contributes to continuous quality improvement across all clinical programs. 


Essential Job Functions
<ul><li>
Assists in planning, scheduling, and conducting internal clinical audits.</li><li>
Collects, organizes, and analyzes audit data to identify trends and areas for improvement.</li><li>
Prepares audit reports and follow-up documentation.</li><li>
Collaborates with clinical leadership to develop and implement Performance Improvement Plans (PIPs).</li><li>
Tracks progress and outcomes of PIPs, ensuring timely completion and reporting.</li><li>
Maintains accurate records and documentation related to improvement initiatives.</li><li>
Monitors compliance with clinical protocols, policies, and regulatory requirements.</li><li>
Support implementation of new clinical programs and initiatives.</li><li>
Gathers and analyzes data to measure effectiveness of clinical interventions.</li><li>
Serves as a liaison between clinical teams and leadership for quality-related activities.</li><li>
Provides education and support to staff regarding audit findings and improvement strategies.</li><li>
Assists in preparing presentations and reports for leadership and regulatory bodies.</li></ul> 


Job Requirements

Education
<ul><li>
Associate or Bachelor&rsquo;s degree in Nursing, Healthcare Administration, or related field.</li></ul> 


Experience
<ul><li>
Minimum 2 years in a clinical or quality assurance role preferred.</li><li>
Experience with audits, compliance, and performance improvement processes preferred.</li><li>
Prior knowledge or experience with patient safety programs, Joint Commission accreditation, preferred.</li></ul> 


Licenses/Certifications
<ul><li> RN license preferred</li></ul> 

Abilities Required
<ul><li>
</li></ul><ul><li>Knowledge of basic principles, practices, and standards of clinical care, quality assurance, performance improvement and risk management</li><li>
Must be able to evaluate, analyze, prepare, and present accurate reports using appropriate computer software</li><li>
Excellent oral and written communication and interpersonal skills</li><li>
Familiar with the Electronic Health Record, and uses the Electronic Health Record for data analysis</li><li>
Analyzes databases and other information</li><li>
Good organizational and planning skills</li><li>
Working knowledge of Microsoft Office word processing and spreadsheet software</li><li>
Ability to demonstrate critical thinking, appropriate prioritization, and time management skills</li><li>
Ability to work under stress and respond quickly in emergency situations</li><li>
Team player</li><li>
Ability to work independently</li><li>
Maintains ethical behavior</li></ul>

Functional Demands

Environment Work Conditions
<ul><li> Normal working condition with adequate lighting and ventilation</li></ul> 

Infectious Material Exposure
<ul><li> N/A</li></ul> 


Organizational Expectations
<ul><li> Ensures that resident&rsquo;s/patient&rsquo;s rights are adhered to</li></ul>
<ul><li> Demonstrates professionalism and accountability</li></ul>
<ul><li> Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests</li></ul>
<ul><li> Demonstrates excellent communication skills</li></ul>
<ul><li> Ensures confidentiality and security of patients&rsquo; medical information</li></ul>
<ul><li> Identifies and utilizes appropriate channels of communication</li></ul>
<ul><li> Able to speak, read and write English</li></ul>
<ul><li> Able to think and act calmly to meet unusual occurrences of the job</li></ul>
<ul><li> Adheres to the organization&rsquo;s Mission, Vision and Values</li></ul>
<ul><li> Participates in departmental activities, meetings and in-services and follows established guidelines</li></ul>
<ul><li> Maintains a safe working environment</li></ul> 


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 
<div></div>
<div>
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you&rsquo;ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.</div> 
<div></div>
<div>
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div> 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Miami Jewish Health and FL PACE Centers conducts a Level II background check as part of the onboarding process for all new hires. The following link contains information and resources
pertaining to the AHCA Level II background conducted at Miami Jewish Health and FL PACE

Centers. FL Clearinghouse | Florida Agency for Health Care Administration</div>

Clinical Services Coordinator

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
Clinical Research Coordinator 2
The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Research Coordinator 2 to work at the UHealth Medical Campus. The Clinical Research Coordinator 2 serves as a mid-level clinical research professional that assists in the planning, coordinating, implementing, monitoring, and evaluating of specific clinical research studies. This role assists in the day-to-day operations of clinical research protocol implementation and carries out study coordination duties from protocol initiation to study close-out according to regulatory/sponsor guidelines. The incumbent works closely with study team members and other staff/faculty/study sites to ensure study participant safety and adherence to approved protocols, help with study-related administrative tasks, facilitate across-the-board flow of information, and coordinate study activities and personnel.
 
 
CORE JOB FUNCTIONS
<ul><li>Assists in participant recruitment and retention activities and assists in screening potential study participants for eligibility.
</li><li>Performs study procedures, routine tests, data collection/recording, and daily operations of moderate risk clinical research protocols.
</li><li>Collects, processes, packs, and ships specimens according to protocol, applicable standards and regulations.
</li><li>Maintains study binders and filings according to protocol requirements, UM and department policy.
</li><li>Distributes study drug materials according to practice standards and clinical credentials as delegated by the Principal Investigator.
</li><li>Monitors, documents, reports, and follows-up on study unanticipated/adverse events and protocol deviations.
</li><li>Assists in implementing protocol amendments under direct supervision of the Principal Investigator.
</li><li>Assists with study orientation and protocol related in-services to research team and clinical staff.
</li><li>Monitors protocol implementation and study progress; keeps investigators fully apprised of study progress; submits progress reports according to established schedule.
</li><li>Learns the research team and assists with communications/interactions with sponsor, data coordinating centers, compliance monitors, collaborators, investigators&rsquo; academic administrative personnel, and departments.
</li><li>Assists in administrative tasks of study personnel including orientation, documenting core competencies, certification mandates, safety/responsible conduct of research education, and performance reviews.
</li><li>Adheres to cultural competency guidelines; implements strategies to meet study participants&rsquo; needs for language translation, health literacy, etc.
</li><li>Follows the appropriate fundamental requirements of all international, national, and local regulatory bodies.
</li><li>Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department Specific Functions 
The Clinical Research Coordinator 2 is a mid-level professional working within the Neurology Stroke Division. This role involves assisting in the planning, coordination, implementation, monitoring, and evaluation of specific clinical research studies. The coordinator supports daily operations related to the execution of clinical research protocols, from initiation to close-out, ensuring compliance with regulatory and sponsor guidelines. Responsibilities include collaborating with study team members, faculty, and other staff or study sites to maintain participant safety and adherence to approved protocols.
Duties covered in this position encompass all aspects of clinical trial coordination, emphasizing regulatory compliance and participant safety. In addition, the Clinical Research Coordinator-2 must work closely with and maintain constant communication with the Study Principal Investigator and Senior Study Coordinators to ensure alignment and seamless execution of research activities.
The coordinator also manages administrative tasks, facilitates information flow, and organizes study activities and personnel.
Duties covered in this position encompass all aspects of clinical trial coordination, emphasizing regulatory compliance and participant safety. 
The Clinical Research Coordinator 2 is responsible for coordinating clinical research trials within the Neurology Stroke Division, including the following functions:
<ul><li>Complete and maintain the institution-required training essential to gain certification in research ethics, compliance, and regulatory standards to conduct human subject studies.
</li><li>Completion of all study-specific trainings and certifications.
</li><li>Screening participants for eligibility.
</li><li>Conducting the informed consent process.
</li><li>Enrolling participants and, as required, performing randomization according to the study protocol.
</li><li>Coordinate the follow up study visits following the protocol.
</li><li>Ensuring regulatory compliance throughout the study. Maintain study files according to protocol requirements, UM guidelines, and department policy.
</li><li>Entering study data into the electronic database in a timely manner.
</li><li>Assisting with investigational medication dispensing from the Research Pharmacy/Investigational Pharmacy.
</li><li>Communicate with the Research Pharmacy/Investigational Pharmacy to ensure the study medication is kept following the study specifications and maintain accurate study drug accountability.
</li><li>Monitors compliance with processing, storing and shipping participant specimens to central research laboratory as per the study protocol.
</li><li>Meeting with study monitors and maintaining all regulatory documents. Flexible hours may be necessary depending on clinic days.
</li><li>The CRC-2 may also collaborate with investigators in other divisions on sponsored research studies.
</li><li>Support multiple stroke research studies by performing various duties.
</li><li>Assist with the startup of new studies.
</li><li>Assist in onboarding and training new study team members.
</li><li>Provide guidance and oversight to junior research coordinators.
</li><li>Perform quality assurance (QA) on study binders in preparation for study monitor visits.
</li><li>Communicate with Research Pharmacy/Investigational Pharmacy to ensure proper management and accountability of study medication
</li><li>Demonstrate the ability to work independently or collaboratively within a team environment.
</li><li>Ability to work independently and/or in a collaborative environment.
</li><li>Ability to work in a fast-paced environment due to the limited time window for enrollment in acute Stroke clinical trials.
</li><li>Monitors, documents, reports, and follows-up on study unanticipated/adverse events and protocol deviations.
</li><li>Prepares local and Central IRB submissions including initial submission, continuing reviews, reportable events, and amendments. 
</li></ul> 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
CORE QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li>Minimum 2 years of relevant experience required 
</li></ul> 
Knowledge, Skills and Abilities:
<ul><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinical Research Coordinator 2

HCA Florida Mercy Hospital

<div><h5 class="jobSectionHeader">Introduction</h5>
Do you want to join an organization that invests in you as a Perinatal Nurse Navigator? At HCA Florida Northwest Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Candidates must live in the Miami, FL area to support HCA Florida Mercy Hospital and will focus on our Perinatal patients.
Schedule: Monday-Friday 8:00AM-5:00PM<h5 class="jobSectionHeader">
Benefits</h5>
HCA Florida Northwest Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Perinatal Nurse Navigator like you to be a part of our team.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
What you will do in this role:<ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul>
What you will need in this role:<ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul>Education<ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul>
Licenses and Certifications<ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul>
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Perinatal Nurse Navigator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Perinatal Nurse Navigator

Jackson Health System

<div>Department: Jackson Memorial Hospital - Case Management Acute
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days 
 
Why Jackson:
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Miami, FL Full-Time JM Case Management Acute
Summary
<ul><li>The Case Management assistant provides daily support to the Clinical resource Management Department in the process of quality and utilization data necessary for the day-to-day operations of the dept.</li><li>
Facilitates appropriate follow up in administering The Centers for Medicare &amp; Medicaid Services forms (Medicare outpatient Observation notices and Important Message forms to enhance the quality of the services being provided to our patients across the system.</li></ul> 
 
Responsibilities
<ul><li>Provides the Centers for Medicare &amp; Medicaid Services CMS forms (MOONS, IMs) to patients in a safe, timely, and effective manner.</li><li>
Verifies and assures that documentation entered within the patients' medical records are entered accurately and kept confidential.</li><li>
Responds and verifies inquiries from CRM leadership team and/or responsible parties. Interacts with patients to keep track of their progress and to ensure satisfaction.</li><li>
Adhere to professional standards as outlined by protocols, rules and regulations.</li><li>
Develops effective working relationships with CRM team.</li><li>
Facilitates multiple care aspects as requested by CRM leadership team for DC planning (case coordination, information sharing, etc).</li><li>
Under direction of CRM leadership, assist with the daily referrals, per standard protocols, to Primary Care Physician and JHS specialty clinics, scheduling diagnostic studies and other clinics appointment and procedures.</li><li>
Coordinates with outpatient studies as needed.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li><li>
The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High school diploma is required. 
 
Skill
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. 
 
Credentials
Valid license or certification is required as needed, based on the job or specialty. 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Case Management Assistant, Jackson Memorial Hospital, FT, Days

Viva Dental Miami

Job Overview We are seeking an energetic and detail-oriented Dental Office Manager/Treatment Coordinator to lead our dental practice with enthusiasm and precision. In this pivotal role, you will oversee daily office operations, coordinate patient treatment plans, and ensure a seamless patient experience from appointment scheduling to financial arrangements. Your leadership will foster a positive environment that promotes excellent patient care, efficient practice management, and team collaboration. This position offers an exciting opportunity to combine healthcare management expertise with exceptional customer service skills in a fast-paced dental setting.Responsibilities<ul><li>Manage the daily operations of the dental office, including staff supervision, scheduling, and workflow optimization </li><li>Coordinate patient treatment plans by explaining procedures, financing options, and insurance benefits clearly and confidently </li><li>Oversee billing, coding, and collections using dental practice management software such as Eaglesoft or Dentrix to ensure accuracy and timeliness </li><li>Maintain compliance with HIPAA regulations and ensure the confidentiality of all medical records and patient information </li><li>Supervise administrative staff, providing training in medical administrative support, human resources policies, and office procedures </li><li>Monitor practice financials through budgeting, fiscal management, and revenue cycle management to support sustainable growth </li><li>Facilitate communication between patients, dental providers, insurance companies, and external healthcare entities to streamline care delivery</li></ul>Requirements<ul><li>Proven experience in dental office management or a similar healthcare setting with strong supervisory skills </li><li>Extensive knowledge of medical office systems such as Eaglesoft, Dentrix, eClinicalWorks, or Epic EMR/EHR systems </li><li>Familiarity with medical terminology, medical records management, and healthcare compliance standards including HIPAA and JCAHO requirements </li><li>Demonstrated ability in fiscal management including budgeting, financial management, and managed care processes </li><li>Strong background in medical administrative support with proficiency in billing, coding, insurance claims processing, and utilization management </li><li>Excellent communication skills for coordinating treatment plans and explaining financial options to patients effectively </li><li>Experience supervising staff members within a clinical or hospital environment is highly desirable</li></ul>Join us to be part of a dynamic team dedicated to delivering exceptional dental care while fostering a supportive work environment. We value proactive leadership that drives operational excellence and enhances patient satisfaction through innovative practice management.Pay: From $25.00 per hourExperience:<ul><li>Dental: 2 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Miami, FL 33135 (Required)</li></ul>Work Location: In person

Dental Office Manager/Treatment Coordinator

Miccosukee Resort & Gaming

<div>Title: Food &amp; Beverage (F&amp;B) Coordinator - Administrative Assistant
Job Summary:
We are looking for an experienced Food &amp; Beverage Coordinator to join our team at Miccosukee Casino &amp; Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.
Miccosukee Casino &amp; Resort is expanding, with completed projects including a new Smoking Room &amp; Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination.
We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino &amp; Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times&rsquo; Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.
We are seeking passionate, service-oriented individuals to join our exceptional team. If you&rsquo;re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you! 
Qualifications<div><ul><li>
Must be able to communicate in English; Spanish proficiency is a plus.</li><li>
High school diploma or equivalent required.</li><li>
Must be able to obtain and maintain a Tribal Gaming License.</li><li>
Basic math skills required.</li><li>
Flexible work schedule, including availability on holidays and weekends.</li><li>
Ability to maintain physical stamina and a proper mental attitude under pressure and tight deadlines.</li><li>
Must be able to frequently move freely around the property and perform activities such as walking, prolonged standing, stretching, bending, and kneeling without restriction.</li><li>
Must be able to lift or carry a minimum of 50 pounds unassisted.</li><li>
Ability to work in an indoor environment exposed to environmental contaminants, including smoke.</li><li>
Strong interpersonal skills: must work well with others, communicate effectively, follow directions, and provide constructive feedback.</li><li>
Maintain a positive attitude and professionalism when interacting with guests.</li><li>
Address stressful situations with clients tactfully and politely.</li><li>
Must be able to handle supplies safely, adhering to hygiene, cleanliness, and proper disposal practices.</li></ul></div>
Responsibilities
The primary responsibility of the Food &amp; Beverage Coordinator is to provide comprehensive administrative and operational support to the Food &amp; Beverage department. This role is pivotal in ensuring the seamless execution of processes that enable exceptional guest experiences. The F&amp;B Coordinator will handle various administrative duties, including scheduling, record-keeping, payroll management, and event coordination, while maintaining the highest standards of confidentiality and professionalism.
In addition to administrative tasks, the Coordinator will collaborate with other departments, assist with F&amp;B operations as needed, and contribute to the overall success of the team. The ideal candidate is a highly organized, detail-oriented individual who thrives in a fast-paced environment, demonstrates exceptional interpersonal skills, and approaches challenges with a positive, solution-oriented mindset.
Administrative Coordination:<div><ul><li>
Provide accurate verbal and written translation as needed for communication with Associates, Guests, and Suppliers.</li><li>
Assist with menu translation, design, and printing for all outlets and banquets.</li><li>
Arrange appointments and meetings for the Food &amp; Beverage management team and maintain department schedules.</li><li>
Manage payroll processing, leave applications, and personnel records for the F&amp;B department.</li><li>
Assist in tracking and organizing team member records, including misconduct/disciplinary action documentation, performance reviews, and commendations.</li><li>
Ensure Banquet Event Orders (BEOs) and Amenity Requests are maintained accurately and securely.</li></ul></div>
Operational Assistance:<div><ul><li>
Assist in coordinating the screening and onboarding of job applicants for the department.</li><li>
Coordinate incoming and outgoing mail for the department.</li><li>
Support the F&amp;B operations team as needed in delivering exceptional guest services.</li><li>
Collaborate with other departments to maintain strong working relationships and achieve organizational goals.</li></ul></div>
Confidentiality &amp; Professionalism:<div><ul><li>
Maintain strict confidentiality on all matters pertaining to department operations, team members, and guests.</li></ul></div>
Flexibility &amp; Additional Tasks:<div><ul><li>
Perform additional tasks as required to support the success of the Food &amp; Beverage department.</li></ul></div> 
The Casino &amp; Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. 
 
 While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.</div>

Food & Beverage Coordinator

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