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customer service representative

clinical services coordinator

Miami Jewish Health

<div>Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our five-star rated skilled nursing and rehabilitation facility is located on a beautiful 20+ acre campus just north of mid-town Miami. 


We serve approximately 1200 patients and residents each year, providing a full range of long-term care, treatment, support, and post-hospitalization services. Join us now to do purposeful work with our diverse and respectful team. 


Job Summary 


The Clinical Services Coordinator supports the Clinical Services and Quality Assurance Performance Improvement (QAPI) team by assisting with audits, Performance Improvement Plans (PIPs), and monitoring various clinical initiatives. This role ensures compliance with regulatory standards, promotes best practices, and contributes to continuous quality improvement across all clinical programs. 


Essential Job Functions
<ul><li>
Assists in planning, scheduling, and conducting internal clinical audits.</li><li>
Collects, organizes, and analyzes audit data to identify trends and areas for improvement.</li><li>
Prepares audit reports and follow-up documentation.</li><li>
Collaborates with clinical leadership to develop and implement Performance Improvement Plans (PIPs).</li><li>
Tracks progress and outcomes of PIPs, ensuring timely completion and reporting.</li><li>
Maintains accurate records and documentation related to improvement initiatives.</li><li>
Monitors compliance with clinical protocols, policies, and regulatory requirements.</li><li>
Support implementation of new clinical programs and initiatives.</li><li>
Gathers and analyzes data to measure effectiveness of clinical interventions.</li><li>
Serves as a liaison between clinical teams and leadership for quality-related activities.</li><li>
Provides education and support to staff regarding audit findings and improvement strategies.</li><li>
Assists in preparing presentations and reports for leadership and regulatory bodies.</li></ul> 


Job Requirements

Education
<ul><li>
Associate or Bachelor&rsquo;s degree in Nursing, Healthcare Administration, or related field.</li></ul> 


Experience
<ul><li>
Minimum 2 years in a clinical or quality assurance role preferred.</li><li>
Experience with audits, compliance, and performance improvement processes preferred.</li><li>
Prior knowledge or experience with patient safety programs, Joint Commission accreditation, preferred.</li></ul> 


Licenses/Certifications
<ul><li> RN license preferred</li></ul> 

Abilities Required
<ul><li>
</li></ul><ul><li>Knowledge of basic principles, practices, and standards of clinical care, quality assurance, performance improvement and risk management</li><li>
Must be able to evaluate, analyze, prepare, and present accurate reports using appropriate computer software</li><li>
Excellent oral and written communication and interpersonal skills</li><li>
Familiar with the Electronic Health Record, and uses the Electronic Health Record for data analysis</li><li>
Analyzes databases and other information</li><li>
Good organizational and planning skills</li><li>
Working knowledge of Microsoft Office word processing and spreadsheet software</li><li>
Ability to demonstrate critical thinking, appropriate prioritization, and time management skills</li><li>
Ability to work under stress and respond quickly in emergency situations</li><li>
Team player</li><li>
Ability to work independently</li><li>
Maintains ethical behavior</li></ul>

Functional Demands

Environment Work Conditions
<ul><li> Normal working condition with adequate lighting and ventilation</li></ul> 

Infectious Material Exposure
<ul><li> N/A</li></ul> 


Organizational Expectations
<ul><li> Ensures that resident&rsquo;s/patient&rsquo;s rights are adhered to</li></ul>
<ul><li> Demonstrates professionalism and accountability</li></ul>
<ul><li> Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests</li></ul>
<ul><li> Demonstrates excellent communication skills</li></ul>
<ul><li> Ensures confidentiality and security of patients&rsquo; medical information</li></ul>
<ul><li> Identifies and utilizes appropriate channels of communication</li></ul>
<ul><li> Able to speak, read and write English</li></ul>
<ul><li> Able to think and act calmly to meet unusual occurrences of the job</li></ul>
<ul><li> Adheres to the organization&rsquo;s Mission, Vision and Values</li></ul>
<ul><li> Participates in departmental activities, meetings and in-services and follows established guidelines</li></ul>
<ul><li> Maintains a safe working environment</li></ul> 


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 
<div></div>
<div>
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you&rsquo;ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.</div> 
<div></div>
<div>
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div> 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Miami Jewish Health and FL PACE Centers conducts a Level II background check as part of the onboarding process for all new hires. The following link contains information and resources
pertaining to the AHCA Level II background conducted at Miami Jewish Health and FL PACE

Centers. FL Clearinghouse | Florida Agency for Health Care Administration</div>

Clinical Services Coordinator

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
Clinical Research Coordinator 2
The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Clinical Research Coordinator 2 to work at the UHealth Medical Campus. The Clinical Research Coordinator 2 serves as a mid-level clinical research professional that assists in the planning, coordinating, implementing, monitoring, and evaluating of specific clinical research studies. This role assists in the day-to-day operations of clinical research protocol implementation and carries out study coordination duties from protocol initiation to study close-out according to regulatory/sponsor guidelines. The incumbent works closely with study team members and other staff/faculty/study sites to ensure study participant safety and adherence to approved protocols, help with study-related administrative tasks, facilitate across-the-board flow of information, and coordinate study activities and personnel.
 
 
CORE JOB FUNCTIONS
<ul><li>Assists in participant recruitment and retention activities and assists in screening potential study participants for eligibility.
</li><li>Performs study procedures, routine tests, data collection/recording, and daily operations of moderate risk clinical research protocols.
</li><li>Collects, processes, packs, and ships specimens according to protocol, applicable standards and regulations.
</li><li>Maintains study binders and filings according to protocol requirements, UM and department policy.
</li><li>Distributes study drug materials according to practice standards and clinical credentials as delegated by the Principal Investigator.
</li><li>Monitors, documents, reports, and follows-up on study unanticipated/adverse events and protocol deviations.
</li><li>Assists in implementing protocol amendments under direct supervision of the Principal Investigator.
</li><li>Assists with study orientation and protocol related in-services to research team and clinical staff.
</li><li>Monitors protocol implementation and study progress; keeps investigators fully apprised of study progress; submits progress reports according to established schedule.
</li><li>Learns the research team and assists with communications/interactions with sponsor, data coordinating centers, compliance monitors, collaborators, investigators&rsquo; academic administrative personnel, and departments.
</li><li>Assists in administrative tasks of study personnel including orientation, documenting core competencies, certification mandates, safety/responsible conduct of research education, and performance reviews.
</li><li>Adheres to cultural competency guidelines; implements strategies to meet study participants&rsquo; needs for language translation, health literacy, etc.
</li><li>Follows the appropriate fundamental requirements of all international, national, and local regulatory bodies.
</li><li>Maintains requisite skills and mandatory training in safety, equality, responsible conduct of research, continuing education, and research competencies.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department Specific Functions 
The Clinical Research Coordinator 2 is a mid-level professional working within the Neurology Stroke Division. This role involves assisting in the planning, coordination, implementation, monitoring, and evaluation of specific clinical research studies. The coordinator supports daily operations related to the execution of clinical research protocols, from initiation to close-out, ensuring compliance with regulatory and sponsor guidelines. Responsibilities include collaborating with study team members, faculty, and other staff or study sites to maintain participant safety and adherence to approved protocols.
Duties covered in this position encompass all aspects of clinical trial coordination, emphasizing regulatory compliance and participant safety. In addition, the Clinical Research Coordinator-2 must work closely with and maintain constant communication with the Study Principal Investigator and Senior Study Coordinators to ensure alignment and seamless execution of research activities.
The coordinator also manages administrative tasks, facilitates information flow, and organizes study activities and personnel.
Duties covered in this position encompass all aspects of clinical trial coordination, emphasizing regulatory compliance and participant safety. 
The Clinical Research Coordinator 2 is responsible for coordinating clinical research trials within the Neurology Stroke Division, including the following functions:
<ul><li>Complete and maintain the institution-required training essential to gain certification in research ethics, compliance, and regulatory standards to conduct human subject studies.
</li><li>Completion of all study-specific trainings and certifications.
</li><li>Screening participants for eligibility.
</li><li>Conducting the informed consent process.
</li><li>Enrolling participants and, as required, performing randomization according to the study protocol.
</li><li>Coordinate the follow up study visits following the protocol.
</li><li>Ensuring regulatory compliance throughout the study. Maintain study files according to protocol requirements, UM guidelines, and department policy.
</li><li>Entering study data into the electronic database in a timely manner.
</li><li>Assisting with investigational medication dispensing from the Research Pharmacy/Investigational Pharmacy.
</li><li>Communicate with the Research Pharmacy/Investigational Pharmacy to ensure the study medication is kept following the study specifications and maintain accurate study drug accountability.
</li><li>Monitors compliance with processing, storing and shipping participant specimens to central research laboratory as per the study protocol.
</li><li>Meeting with study monitors and maintaining all regulatory documents. Flexible hours may be necessary depending on clinic days.
</li><li>The CRC-2 may also collaborate with investigators in other divisions on sponsored research studies.
</li><li>Support multiple stroke research studies by performing various duties.
</li><li>Assist with the startup of new studies.
</li><li>Assist in onboarding and training new study team members.
</li><li>Provide guidance and oversight to junior research coordinators.
</li><li>Perform quality assurance (QA) on study binders in preparation for study monitor visits.
</li><li>Communicate with Research Pharmacy/Investigational Pharmacy to ensure proper management and accountability of study medication
</li><li>Demonstrate the ability to work independently or collaboratively within a team environment.
</li><li>Ability to work independently and/or in a collaborative environment.
</li><li>Ability to work in a fast-paced environment due to the limited time window for enrollment in acute Stroke clinical trials.
</li><li>Monitors, documents, reports, and follows-up on study unanticipated/adverse events and protocol deviations.
</li><li>Prepares local and Central IRB submissions including initial submission, continuing reviews, reportable events, and amendments. 
</li></ul> 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
CORE QUALIFICATIONS
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li>Minimum 2 years of relevant experience required 
</li></ul> 
Knowledge, Skills and Abilities:
<ul><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinical Research Coordinator 2

GoTo Telemed

<div>
 
 Location:
 
 100% Remote / Virtual (National Network)
 
 
 
 Job Type:
 
 1099-NEC Independent Contractor
 
 
 
 Specialties:
 
 Outpatient Medical Management, Primary Care, Geriatrics, Telemedicine
 
 
 
 
 The Future of Healthcare is Here
 
 
 
 
 The world of telehealth is rapidly evolving, driven by AI augmentation and cutting-edge technology that removes administrative roadblocks and enhances patient care. GoTo Telemed is at the forefront of this transformation, revolutionizing healthcare delivery by connecting qualified professionals with over 10 million patients across all 50 states.
 
 
 Joining GoTo Telemed means partnering with an industry leader. We are not just facilitating telehealth visits&mdash;we are building the future of accessible, comprehensive healthcare delivery. We leverage a 24/7 AI-enabled platform to handle scheduling, billing, coding, and patient management so you can focus on what you do best: delivering exceptional care .
 
 
 
 
 The 1099-NEC Business Standard &amp; Practice Ownership
 
 
 
 
 GoTo Telemed is a provider-centric partnership. Unlike traditional contract work, you own and control your patient panel, creating a growing digital practice asset.
 
 
 <ul>
 <li>
 Independent Practice: This role operates under a strict 1099-NEC independent contractor standard
 </li>
 <li>
 Transparent Investment: As an independent practitioner, state licensing fees, credentialing upkeep, and platform fees are the practitioner's responsibility. We utilize a highly transparent, single $890 annual investment that covers all platform access, technological services, and ongoing support. There are absolutely no hidden fees or per-visit charges.
 </li>
 <li>
 Income Potential: PAs generate consistent revenue with average earnings of $95 to $1,200 per patient encounter . With consistent patient volume, providers report highly predictable monthly income.
 
 
 </li>
 </ul>
 
 
 Key Clinical &amp; Operational Responsibilities
 
 
 
 
 <ul>
 <li>
 Outpatient Medical Management: Deliver high-quality primary, specialty, and outpatient medication management care with comprehensive support and clinical independence.
 </li>
 <li>
 Collaborative Care: Work in collaboration with physicians to provide comprehensive care across diverse clinical settings and patient populations.
 </li>
 <li>
 Interprofessional Collaboration: Participate in an integrated care model bringing together medical, dental, vision, and behavioral health specialties. You will facilitate cross-specialty referrals to ensure whole-person care .
 </li>
 <li>
 Secure E-Prescribing &amp; Diagnostics: Utilize secure e-prescription functionality integrated with major pharmacy networks for seamless medication ordering. Manage integrated lab ordering systems for patient diagnostic testing when clinically appropriate.
 </li>
 <li>
 Practice Growth &amp; Retention: Utilize built-in patient engagement tools to increase visit frequency and strengthen long-term patient relationships.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Active, unencumbered Physician Assistant (PA-C) license (Multiple state licenses are highly preferred).
 
 
 Board certification and experience in Outpatient Med Management, Primary Care, or Geriatrics.
 
 
 Comfortable operating as an independent 1099-NEC contractor, acknowledging standard business responsibilities including the annual platform investment.
 
 
 Passionate about utilizing AI and modern technology to scale a digital health practice.
 
 
 
 Benefits
 
 
 
 We've anticipated the needs of telehealth providers and built solutions for every challenge. To ensure your success and growth, GoTo Telemed provides:
 
 
 <ul>
 <li>
 Assured Patient Roster Allocation: Eliminate the uncertainty of private practice with guaranteed monthly patient allocations. You will be provided an assured patient roster allocation averaging 200 to 500 patients per month. (Our baseline guarantee is 200+ monthly patients , with most active providers seeing 200-400 patient interactions monthly once established ).
 </li>
 <li>
 Dedicated Administrative Team: You will be assigned a dedicated appointment coordinator and biller. Our fully integrated system features automated confirmations and reminders , alongside complete medical billing support with direct clearinghouse access .
 </li>
 <li>
 State Enrollments &amp; Insurance Credentialing: Navigating compliance is daunting, so we provide comprehensive credentialing support with major insurance networks . We also guide you through NPI credentialing, EIN registration, and state compliance frameworks .
 </li>
 <li>
 Malpractice Coordination: We work directly with your malpractice insurance carrier to ensure full coverage for all telehealth services you provide.
 </li>
 <li>
 EMR &amp; Digital Presence: You fully own and control your Electronic Medical Records (EMR) system . We also build and maintain your professional digital footprint, including your provider profile and online scheduling capabilities .
 </li>
 </ul>
</div>

Remote Physician Assistant (PA-C) - Outpatient Med Management(Telehealth)

Barfield

<div><div>Logistics Coordinator</div><div>
155 SHIPPING RECEIVING MIA 1 BIC Regular Full-Time Level 1</div><div>
MIAMI, FL, US</div><div></div><div> 
Apply</div>
Join Barfield and Become a Part of the Adventure!
If you are a talented Logistics Coordinator interested in working in the exciting field of aviation, Barfield wants you!
Barfield is more than just a prestigious name in the industry: it is a subsidiary of Air France Industries KLM Engineering
We are looking to hire a dedicated Logistics Coordinator to join our team who will support our Logistics Department (Receiving, Stockroom &amp; Shipping)
Position Summary
The Logistics Coordinator plays a vital role in ensuring the smooth flow of goods and materials throughout the organization, including repair operations, distribution, and manufacturing processes. This position requires strong attention to detail, excellent organizational skills, and the ability to perform effectively in a fast-paced environment.
The Logistics Coordinator is responsible for receiving and processing shipments, tracking inventory, managing large quantities of parts, materials, or finished products, coordinating with other departments, and maintaining accurate records.
Essential Functions<ul><li>
Sign for incoming packages and deliveries.</li><li>
Create work orders for incoming units requiring repair.</li><li>
Perform quality inspections on incoming units.</li><li>
Scan and maintain receiving documentation.</li><li>
Identify and select appropriate packaging materials.</li><li>
Verify part numbers and serial numbers.</li><li>
Prepare shipments for pickup and delivery.</li><li>
Ensure correct labeling and proper packaging for all shipments.</li><li>
Maintain accurate records of all incoming and outgoing shipments.</li><li>
Assist with daily inventory counts and inventory management activities.</li><li>
Manage consignment inventory.</li><li>
Run picking reports to support order fulfillment.</li><li>
Assist technicians and other internal customers at service windows.</li><li>
Issue parts and consume them against the appropriate Work Order (WO#).</li><li>
Process teardown work order parts into stockroom inventory.</li><li>
Maintain organization and cleanliness within the logistics department.</li><li>
Relocate parts within the stockroom as needed.</li><li>
Print and apply new part labels.</li><li>
Order department supplies as required.</li><li>
Assist team members with logistics-related tasks as needed.</li><li>
Maintain professional and effective communication with other departments.</li></ul>
Required Skills / Competencies / Qualifications<ul><li>
High School Diploma or GED required.</li><li>
Basic computer skills with strong attention to detail.</li><li>
Proficiency in reading, writing, and speaking English.</li><li>
Strong teamwork skills and a positive attitude.</li><li>
Ability to lift a minimum of 25 pounds.</li><li>
Ability to push and pull objects as required.</li><li>
Availability to work flexible schedules, including nights and weekends if necessary.</li><li>
Previous experience in receiving, stockroom, or shipping preferred.</li><li>
Previous experience with the Quantum inventory system preferred.</li></ul> 
You embody our values:<ul><li>
CUSTOMER FOCUS We strive to provide the best services to our customers.</li><li>
INTEGRITY We are personally accountable for the highest standards of ethical behavior.</li><li>
TEAMWORK We are committed to a teamwork environment.</li><li>
ADAPTABILITY In an ever-changing world, we are adaptable to the required challenges.</li></ul>
We offer a comprehensive total compensation and benefits package. For more information about us, please visit our website at www.barfieldinc.com
Barfield is an equal opportunity employer.
Equal Employment Opportunity is the Law. This law requires Barfield to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights
As a Federal Contractor, Barfield is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.</div>

Logistics Coordinator

Cala Sourcing Solutions LLC

<div>Accounts Payable Coordinator In-Office (Hybrid after 90 Days)
We are partnering with a reputable Miami-based law firm to hire an Accounts Payable Coordinator to support their accounting operations. This is a full-time, onsite position with the opportunity to transition to a hybrid schedule (1 remote day/week) after 90 days.
 Compensation: $28&ndash;$32/hour (DOE)
 Start Date: ASAP 
 Benefits Include:<ul><li>
100% employer-paid health &amp; dental base plans (with dependent contributions)</li><li>
Short- and long-term disability coverage</li><li>
401(k) with company match</li><li>
PTO, paid parking, gym access &amp; more</li></ul>
 Prior law firm experience is a plus, but not required&mdash;candidates with strong AP experience within professional services are encouraged to apply.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Accurately process, code, and input vendor invoices</li><li>
Liaise with vendors to resolve billing discrepancies</li><li>
Prepare and distribute payments (checks, ACH, wire transfers)</li><li>
Monitor and track client-related expenses and firm costs</li><li>
Perform account reconciliations (bank, credit card, vendor)</li><li>
Assist with month-end and year-end close processes</li><li>
Maintain organized financial records for audit readiness and compliance</li><li>
Produce AP aging reports, cash flow reports, and related financial summaries</li><li>
Oversee petty cash and assist with IOLTA trust account postings</li></ul><h3 class="jobSectionHeader">
Qualifications</h3>
✔️ 3&ndash;5 years of Accounts Payable experience (law firm background preferred) 
✔️ Bachelor&rsquo;s degree in Accounting or equivalent hands-on experience 
✔️ Proficiency in Microsoft Excel 
✔️ Highly detail-oriented with the ability to manage high-volume invoicing 
✔️ Strong communication skills with a focus on vendor relations 
✔️ Demonstrated discretion when handling sensitive financial information
#Workwolf</div>

Accounts Payable Coordinator

Lydecker LLP

<div>Job Title: Learning and Development Coordinator (Part-Time)

Location: Remote (Opportunity for Hybrid/In-Office Work in Miami if Preferred)

Position Summary:

We are seeking a creative, organized, and detail-oriented Learning &amp; Development Coordinator to support the development and coordination of employee training initiatives across our growing civil litigation defense firm.

This role will focus heavily on transforming operational and training content into engaging, visually appealing learning materials and employee training experiences. The ideal candidate is highly creative and comfortable developing presentations, training materials, videos, and learning content that improve employee engagement and knowledge retention.

The Learning &amp; Development Coordinator will partner closely with the Human Resources team and the firm&rsquo;s Knowledge &amp; Innovation Manager to support onboarding, training coordination, LMS administration, and firmwide learning initiatives.

This is an excellent opportunity for someone who enjoys combining creativity, communication, organization, and learning development in a fast-paced professional environment.

Key Responsibilities:
<ul>
<li>Develop visually engaging employee training materials, presentations, guides, and learning resources</li>
<li>Create and assist with editing training videos, animations, and other interactive learning content</li>
<li>Translate operational processes and written content into user-friendly training materials and learning experiences</li>
<li>Partner with HR and the Knowledge &amp; Innovation Manager to support firmwide training initiatives and employee development programs</li>
<li>Coordinate onboarding and training assignments through the firm&rsquo;s Learning Management System (LMS)</li>
<li>Track and monitor employee training completion and compliance</li>
<li>Assist with organizing and maintaining onboarding and training resources</li>
<li>Support rollout and communication of employee training initiatives across offices</li>
<li>Assist with training-related reporting, tracking, and administrative coordination</li>
<li>Conduct onboarding Zoom calls and support new hire onboarding coordination as needed</li>
<li>Help improve employee engagement and learning participation through creative and effective training approaches</li>
<li>Maintain training documentation, SOPs, and learning resources</li>
</ul>
Qualifications:
<ul>
<li>1&ndash;3 years of experience in learning &amp; development, training coordination, HR coordination, instructional support, marketing/design, or related experience</li>
<li>Experience creating presentations, training materials, videos, or visual learning content strongly preferred</li>
<li>Experience using Learning Management Systems (LMS) required</li>
<li>Strong proficiency in Microsoft PowerPoint and presentation design required</li>
<li>Experience with Canva, video editing, animation tools, or other content creation platforms strongly preferred</li>
<li>Creative mindset with strong attention to detail and visual presentation</li>
<li>Strong organizational and project coordination skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to manage multiple projects and deadlines in a fast-paced environment</li>
<li>Prior law firm or professional services experience preferred</li>
<li>Self-motivated, adaptable, and eager to learn</li>
</ul>
Schedule:
<ul>
<li>Part-time position</li>
<li>Remote role with optional hybrid/in-office opportunity in Miami</li>
<li>Flexible schedule based on operational needs</li>
</ul>
Why Join Us:
<ul>
<li>Opportunity to contribute to firmwide onboarding, training, and retention initiatives</li>
<li>Exposure to operational HR strategy and process improvement</li>
<li>Collaborative and fast-paced environment with meaningful impact</li>
<li>Opportunity to partner closely with leadership on employee development and training initiatives</li>
<li>Close HR team that has a lot of fun while working hard!</li>
</ul>
Pay Range: $39,000-$43,500</div>

Part-Time Learning & Development Coordinator

MCT Express, Inc.

<div><div><div><div><div>Job Code/Grade:</div><div> 

140628</div><div> 

Pay Status/FLSA Code:</div><div> 

Non-Exempt</div></div><div> 
<div>
Position Title:</div><div> 

Transport Coordinator</div><div> 

Reports To:</div><div> 

Operations Manager</div></div><div> 
<div>
Job Family:</div><div> 

Communications</div><div> 

Reviewed &amp; Updated:</div><div> 

04/01/2026
</div>
</div> 
</div></div>Position Summary: 
Manages the logistics of medical transportation, acting as the bridge between dispatch, medical crews, and facilities. Will prioritize transport requests, assign resources, monitor crews, and ensure compliance with safety regulations. 


Key Responsibilities: 
The Transport Coordinator may be assigned one of more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls. Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Effectively triages all in coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Communications with dispatchers, medical crews, and facilities consistently and efficiently to manage patient transfers.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Enter transport data into CAD systems, maintain records, and ensure regulatory compliance</li>
<li>Monitor the workload of transport resources to ensure equitable distribution and maintain communication equipment.</li>
<li>Assist in organizing patient throughput to improve care delivery and safety.</li></ul> 


Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge: Familiarity with medical terminology and emergency medical services procedures</li>
<li>Skills: Strong communication skills, computer literacy, and the ability to triage tasks in high-stress environments.</li>
<li>One to two years of EMS and/or dispatch related experience and/or training preferred.</li>
<li>Knowledge of CAD system and range of software recommended.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li></ul> 


Education Requirements: 
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li></ul> 


Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Cognitive/Psychosocial Requirements: 
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats. 


Clinical Requirements: 
N/A 


Equipment Operated: 
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator.

Frequently: Printer, clock.

Constantly: Computer, telephone 


Working Conditions: 
The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel approximately 0% of time. 


Environmental Conditions: 
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is moderate to loud.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. MCT Express reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.</div>

Transport Coordinator

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