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call center agent (bilingual spanish)

care manager patient support call center remote

IQVIA

<div><div><div>Houston, United States of America | Full time | Home-based | R1532044</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><b><i><br>
**This is posted in anticipation of a future role**</i></b></div><div><b>
Position Summary:</b></div><div>
Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, perform benefit investigations, copay assistance and check prior authorization and/ or appeal status.
</div><div><i>The information contained herein is intended to be an accurate reflection of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. IQVIA reserves the right to revise the job or to require that other or different tasks be performed as assigned.</i></div><div>
This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div><div><div><b>
Care Manager
</b></div></div><div><div>As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma gettheir medicinestothe people who need them. We help customers gain insight and access to their markets andultimately demonstratetheirproduct&rsquo;svalue to payers,physiciansand patients. A significant part of our business is acting as thebiopharma&rsquo;ssales forcetophysicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.</div></div><div><div><b>
Position Summary:</b></div></div><div><div>
Responsibilities will vary by program and its lifecycle. Care Manager&rsquo;s maybe responsible forcontacting insurance companies to obtain correct eligibility information, perform benefit investigations, copayassistanceand check prior authorization and/or appeal status. Care Managers may alsobe responsible fordirectly contacting patients and/or providers to evaluate eligibility forassistanceprograms and/or variedadherencesupport. This is a<b>remote</b>position.</div></div><div><div><b>
Job Responsibilities:</b></div></div><div><ul><li><div>
Perform outbound calls to obtainappropriate informationanddocumentaccurately.</div></li></ul></div><div><ul><li><div>
Responsible for answering in-bound calls andassistingcustomers withpharmacy relatedservices.</div></li></ul></div><div><ul><li><div>
Maintain strict professionalism in all communication methods while providing efficient, courteous, and friendly service.</div></li></ul></div><div><ul><li><div>
Contact insurance companies for benefit investigation and coverage eligibility.</div></li></ul></div><div><ul><li><div>
Provide prior authorizations and appeals support.</div></li></ul></div><div><ul><li><div>
Assistpatients with the enrollment process for manufacturer and non-profitorganizationcopayassistanceprograms.</div></li></ul></div><div><ul><li><div>
Update job knowledge byparticipatingin educational opportunities and training activities. Work efficiently both individually and within a team toaccomplishrequired tasks.</div></li></ul></div><div><ul><li><div>
Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI&rsquo;s.</div></li></ul></div><div><ul><li><div>
Report ADE&rsquo;s according to program policy and guidelinesAdhereto all HIPAA guidelines Mayassistwith onboarding new employees.</div></li></ul></div><div><div><b>
Schedule</b>:</div></div><div><ul><li><div>
Must be available for an8 hourshift between 8am-8pm EST</div></li></ul></div><div><div><b>
Required</b><b>Qualifications</b><b>:</b></div></div><div><ul><li><div>
High School Diploma or equivalent</div></li></ul></div></div><div><div><ul><li><div>
Minimum oneyearexperience in medical billing, reimbursement, insurance verification, or similar related medical office experience.</div></li></ul></div><div><ul><li><div>
Previousdata entry experience (minimum three months) and ability to type 30wpm+.</div></li></ul></div><div><ul><li><div>
Able todemonstratehigh attention to detail in work.</div></li></ul></div><div><ul><li><div>
Mustbe computer savvy,to includenavigating multiple computer tabs,monitors,and applications.</div></li></ul></div><div><ul><li><div>
Advanced ability/knowledge of all Microsoft Suite programs (Teams, Word, Excel, Outlook,etc.) and soft phone systems (WebEx, Mitel,Shoretel, etc.).</div></li></ul></div><div><ul><li><div>
Exceptional communication skills, both written and verbal.</div></li></ul></div><div><ul><li><div>
Able to work in a virtual team environment by being available and responsive during working hours.</div></li></ul></div><div><ul><li><div>
Excellent follow through This is a remote position.</div></li></ul></div><div><ul><li><div>
Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.</div></li></ul></div><div><ul><li><div>
Workspace must include internet plug-in accessibility. Wi-fi connectivity is notpermitted.</div></li></ul></div><div><ul><li><div>
Mustresidein country wherethe jobis posted.</div></li></ul></div><div><div><b>
Preferred Qualifications:</b></div></div><div><ul><li><div>
Some College.</div></li><li><div>
Bilingual Spanish - English</div></li></ul></div><div><ul><li><div>
Previousexperience in Patient Support Services (Hub).</div></li></ul></div><div><ul><li><div>
PreviousCustomer Service experience in the healthcare field.</div></li></ul><div>
#LI-CES</div></div></div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $22.00 - $24.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Care Manager – Patient Support Call Center -Remote

Asian American Health Coalition of the Greater Houston Area

<div>Description:
<p><b>
POSITION TITLE:</b> Call Center Agent</p><p><b>
LOCATION:</b> HOPE Health and Wellness Center</p><p><b>
REPORTS TO:</b> Call Center Team Lead</p><p><b>
EDUCATION:</b> High School Diploma or GED; Associate degree preferred</p><p><b>
WORK EXPERIENCE:</b> 2 years or more in healthcare preferred</p><p><b>
SALARY RANGE:</b> Starting at $15.00/hour</p><p><b>
FLSA STATUS:</b> Hourly &ndash; Non-Exempt</p><p><b>
POSITION TYPE:</b> Full-Time</p><p><b>
LANGUAGE:</b> Fluent in English; Bilingual in English and Mandarin or Vietnamese is required</p><p>
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p><p><b>
JOB SUMMARY</b>:</p><p>
Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.</p><p><b>
MAJOR DUTIES &amp; RESPONSIBILITIES:</b></p><ul><li>
Answer telephone promptly and in a polite and professional manner;</li><li>
Obtain and enter accurate demographic information into eClinical Works;</li><li>
Schedule appointments properly and inform patient of items to bring to appointment;</li><li>
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;</li><li>
Act as a liaison for the patients of the clinic;</li><li>
Direct calls to other departments as necessary;</li><li>
Use sound judgment when handling calls, especially with irate patients;</li><li>
Understand when to escalate calls to medical personnel/physicians/managers;</li><li>
Positively contribute to staff morale and corporate culture;</li><li>
Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;</li><li>
Ensure that our patients get the best possible care;
</li><li>Contact patients for required programs;</li><li>
Follow up with rescheduling missed appointments as assigned;</li><li>
Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;</li><li>
Perform other duties as assigned to support HOPE Clinic&rsquo;s Mission, Vision, and Values.</li></ul>
Requirements:
<p><b>
QUALIFICATION REQUIREMENTS:</b></p><ul><li>
Ability to communicate effective on the telephone;</li><li>
Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;</li><li>
Strong written and oral communication skills;</li><li>
Strong customer service skills;</li><li>
Ability to handle confidential and sensitive information;</li><li>
Insurance and medical experience preferred;</li><li>
Proficient in use of computers and software programs;</li><li>
Must be detailed oriented and able to handle multi-tasks;</li><li>
Office equipment (e.g., computer, copier);</li><li>
Must be able to handle multiple tasks, complexity, and diversity of customers.</li></ul><p><b>
EDUCATION and/or EXPERIENCE:</b></p><p>
High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred.</p><p><b>
OTHER SKILLS and ABILITIES:</b></p><ul><li>
Bilingual (Mandarin or Vietnamese with English) is required;</li><li>
Above average skills in language ability as well as public speaking and writing;</li><li>
Must have good transportation and a valid Texas Driver&rsquo;s license.</li></ul></div>

Call Center Agent (Bilingual Spanish)

MD Anderson Cancer Center

<div>At MD Anderson Cancer Center, the <b>Supportive Care Center</b> is dedicated to improving the quality of life for patients and their families. When referred, patients receive care from one or more teams within the Supportive Care Clinic or the Physical Medicine and Rehabilitation Clinic.<br>
<br>
Patients access the <b>Supportive Care Center </b>through an internal consultation initiated by their primary service or physician. The center supports individuals with any cancer diagnosis and at any stage of their disease or treatment journey.<br>
<br>
<b>Clinical Nurse, Outpatient opportunities in the Supportive Care Center. The ideal candidate will have at least two years of RN experience, preferably in hospice, palliative, and/or oncology care, or at least two years of med-surg experience.</b><br>
<br>
<b>Shift:</b> varied shift between 7:45 am - 5:00 pm<br>
<br>
<b>Salary range:</b> $68,000 - minimum - $105,000 midpoint - $142,000 maximum<br>
<br>
<b>What's in it for you?</b><br>
<br>
<b>Meaningful, relationship-centered work:</b> Make a direct impact on quality of life for patients and families by supporting them through complex physical and emotional needs, in a highly collaborative, interdisciplinary environment.<br>
<br>
<b>Growth, autonomy, and professional empowerment:</b> Practice at the top of your license with opportunities to lead, precept, influence care delivery, and participate in evidence-based practice, quality improvement, and shared decision making.<br>
<br>
<b>Competitive pay and balanced schedule:</b> Enjoy a strong salary range ($68K-$142K) with daytime, outpatient hours between 7:45 am-5:00 pm-supporting work-life balance while advancing your clinical practice in supportive care, palliative, or oncology nursing.<br>
<br>
<b>SUMMARY</b><br>
<br>
The primary purpose of the Clinical Nurse position is to positively affect patient outcomes by providing, coordinating, and supporting evidence-based direct patient care across the continuum of care. The highest quality of patient care and the appropriate use of resources is achieved in collaboration with the interdisciplinary team.<br>
<br>
<b>Transformational Leadership: </b>Clinical Nurse must lead others (co-workers, patients, families, significant others) to where they need to be in order to meet the demands of their future care needs. Organizes and prioritizes work of patient care team. Assures continuity of care as patients transition across the continuum through appropriate discharge planning, patient education and coordination of services. Practice autonomously within the scope of professional nursing practice.<br>
<br>
<b>Structural Empowerment:</b> Clinical Nurse is empowered to problem solve in order to meet organizational and unit goals and achieve desired outcomes. Active member in shared decision-making model at unit level. Accountable for identifying barriers to patient care and solutions. Active in developing strong relationships and partnerships with the organization to improve patient outcomes.<br>
<br>
<b>Exemplary Professional Practice:</b> Clinical Nurse has a comprehensive understanding of the role of professional nursing in the institution that is demonstrated in the relationships with patients, families, and interdisciplinary team members. Trains, coaches and assists team members to ensure optimum patient care and efficient use of resources. Accountable for the management and provision of patient care in assigned area.<br>
<br>
Effectively and consistently functions in related roles as required; i.e. charge nurse, preceptor, clinical coach, protocol manager. Demonstrates clinical competency and compassion in providing care, using technology, administering medications, performing procedures and managing emergencies. Assesses patient's needs for nursing care and other services. Collaborates with physicians, other services, patient and patient's family to plan care and evaluate outcomes. Acts as a patient and family advocate in order to uphold patient rights.<br>
<br>
<b>New Knowledge, Innovation, and Improvements: </b>Clinical Nurse is responsible for the integration of innovation and research-based findings into daily patient care practices. Improves practice by integrating results and theories of research studies. Participates in /leads evidenced based practice projects. Participates in the redesign of care delivery for unit/center patient population.<br>
<br>
<b>Empirical Quality Results: </b>Clinical Nurse seeks solutions to problems inherent in our institution rather than creating work arounds. Ensures integration of safety and quality standards into practice and delivery of team care. Minimizes at risk behavior in self and others. Actively reports using the Good Catch and incident reporting systems. Collaborates with others in quality and performance improvement efforts. Documents care according to established standards.<br>
<br>
<b>Education</b><br>
Required: Graduation from an accredited school of professional nursing.
<br>
Preferred: None<br>
<br>
<b>Experience:</b><br>
Required: None<br>
Preferred: Two years of registered nursing experience; preferably in hospice, palliative, and/or oncology care, or at least two years of med-surg experience.<br>
<br>
<b>License/Certification</b><br>
Required: Current State of Texas Professional Nursing license (RN). Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification. Advanced Cardiac Life Support (ACLS) certification if working in the following department: ASC Post Anesthesia (600761). Pediatric Advanced Life Support (PALS) if working in the following departments: ASC Post Anesthesia (600761) or Pedi - Child &amp; Adolescent Center (113200).<br>
Preferred: Certification in Palliative Care, Oncology or specialty practice area.<br>
<br>
<b>All clinical nurses with less than one year of registered nurse (RN) work experience will be required to participate in the Clinical Nurse Residency Program.</b><br>
<br>
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.<br>
<br>
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.<br>
<br>
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html<br>
<br>
Additional Information
<br>
<ul><li>Requisition ID: 179253
</li><li>Employment Status: Full-Time
</li><li>Employee Status: Regular
</li><li>Work Week: Days
</li><li>Minimum Salary: US Dollar (USD) 68,000
</li><li>Midpoint Salary: US Dollar (USD) 105,000
</li><li>Maximum Salary : US Dollar (USD) 142,000
</li><li>FLSA: exempt and eligible for overtime, paid at a time and a half rate
</li><li>Fund Type: Hard
</li><li>Work Location: Hybrid Onsite/Remote
</li><li>Pivotal Position: Yes
</li><li>Referral Bonus Available?: Yes
</li><li>Relocation Assistance Available?: Yes
</li></ul><br>
#LI-Hybrid</div>

Clinical Nurse, Outpatient - Supportive Care Center

HCA Houston Healthcare

<p></p><div><p>As a Registered Nurse Home Health PRN , your voice to influence patient care is valued and empowered at every turn &ndash;whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.</p><p>
Do you want to work where you have a voice? Nurses are at the forefront of our commitment to the care and improvement of human life. At HCA Healthcare, there are many ways for nurses to have a voice through professional practice councils, advisory councils, vital voices surveys, and units of distinction. We learn from our multi-generational nursing family. We partner with our Nurses at HCA Houston Healthcare at Home!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
Provides coordinated skilled nursing care to patients of all age groups, in the home. Demonstrates accountability and responsibility in collaborating with the interdisciplinary team to establish and achieve patient goals and maintain high quality patient care. Performs in accordance with physician&rsquo;s orders and under the supervision of the Clinical Manager.</p>
<p><b>What you will do in this role</b>:</p>
<p></p><ul><li>Assesses home care patients identifying physical, psychosocial and environmental needs as evidenced by documentation, clinical records, case conferences, team reports, call-in logs and on-site evaluations.</li><li>
Completes OASIS, assessment and visit paperwork according to agency policy. Assures clinical notes accurately indicate continuing communication and coordination of services with the physician, other interdisciplinary team members and patient/family/caregiver.</li><li>
Communicates significant findings, problems and changes to Clinical Manager and physician, and documents all findings, communications, and appropriate interventions.</li><li>
Supervises and provides clinical direction to home health aides and LPNs/LVNs to ensure quality and continuity of services provided.</li><li>
Responsible for participating in on-call rotation and emergency call according to agency policy.</li></ul><p></p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><p></p><ul><li>
Graduate of an accredited school of professional nursing</li><li>
Minimum of one or more years of home health, public nursing or acute hospital nursing experience</li><li>
Familiar with Medicare home health regulations, documentation requirements, ICD-10 coding and PPS (Strongly preferred)</li><li>
Reliable transportation and proof of valid automobile liability insurance</li><li>
Must have valid driver&rsquo;s license</li><li>
Current BCLS Certification prior to providing patient care.</li></ul><p></p><p>
</p><p></p><h5 class="jobSectionHeader"><b>Benefits</b></h5><p>
HCA Houston Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
<p>Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
&quot;Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing.&quot;</p><p>
Sammie Mosier, DHA, MA, BSN, NE-BC</p><p></p><p>
Senior Vice President and Chief Nursing Executive, HCA Healthcare</p><p></p><p>
Healthcare at Home is a service line from HCA healthcare. We are dedicated to providing patients with quality care during their recovery at home. We are Medicare certified. Our patients are under the supervision of a physician and our team of professionals develop an individualized plan of care. Our professionals include registered nurses, licensed practical nurses, therapists, and social workers. We provide the care you need in the comfort of your own home to restore your independence. Healthcare at Home raises the bar on what quality healthcare looks like. Just like family, we pull together to care for, support and celebrate with each other being able to provide exceptional, expert care for patients.</p>
<p>HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p>
If this opportunity is your next step in your career path, we encourage you to apply for our Registered Nurse Home Health PRN opening. We review all applications. Qualified candidates will be contacted by a member of our team. <b><i>We are interviewing apply today!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Registered Nurse Home Health PRN

Harris Health

<p></p><div><div><div><p>Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet&reg; nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.</p></div><div><p>
JOB SUMMARY:<br>
The Respiratory Ancillary Supervisor will be accountable for Respiratory, Pulmonary Function Laboratory, Bronchoscopy Services and Neurophysiology Services (based on pavilion needs). Coordinate staff and workload to ensure safe patient care. Schedule and assign areas of responsibility for staff. Maintain open lines of communication with physicians and nurses. Monitoring the staff performance, technical skills and competencies. Ensure compliance with policies and procedures. Maintain personal competence on equipment and procedures to personally assume a workload as needed. Assists the Director in maintaining the department's financial management, operational metrics and strategic planning.<br>
<br>
MINIMUM QUALIFICATIONS:
<br>
Bachelor's Degree; Graduate of a Respiratory Care program accredited by the Commission on Accreditation for Respiratory Care (CoARC) or other accrediting body approved by the<br>
advisory board.<br>
<br>
<br>
<br>
Degrees:<br>
<br>
Licensure/Certification:
<br>
Advanced Cardiac Life Support (ACLS) - from the American Heart Association (AHA)<br>
Basic Life Support (BLS) - from the American Heart Association (AHA)<br>
Neonatal Resuscitation Program - from American Association of Pediatrics (AAP) ' (Pavilion Based) Preferred
<br>
Respiratory Care Practitioner - Respiratory Care Practitioner from the Texas Medical Board<br>
Registered Respiratory Therapist - Registered Respiratory Therapist (RRT) from the National Board for Respiratory Care<br>
Reg Pulmonary Function Technol or CPFT within one year of hire (Pavilion Based) Preferred<br>
Electroencephalographic Certification - (Pavilion Based) Preferred<br>
<br>
Work Experience: Five (5) years of work experience in related clinical area of practice.
<br>
<br>
Management Experience: One (1) year management experience of progressive supervisory experience or experience in a lead role within Respiratory/Pulmonary
<br>
<br>
Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Correspondence, Writing /Reports<br>
<br>
Proficiencies: MS Excel, MS Word, P.C.<br>
<br>
Job Attributes:<br>
<br>
Knowledge/Skills/Abilities: Analytical, Mathematics, Medical Terms<br>
<br>
Work Schedule: Flexible, On Call
<br>
<br>
Other Requirements: Ability to perform PFTs, Bronchoscopies and EEGs ( Pavilion Based)</p></div></div></div>

Respiratory Ancilliary Supv

GiaMed JV LLC

<div><p><b>Civilian RN - Progressive Care/IMCU &ndash; Brook Army Medical Center</b></p><p>
Are you looking for a rewarding career, in a patient focused environment, without feeling overwhelmed?</p><p>
Would you like to work for a prestigious hospital known as the Department of Defense's largest facility</p><p>
and only Level 1 Trauma Center? If so, look no further! GiaMed JV, a joint venture between MedTrust LLC and</p><p>
GiaCare Inc., is now hiring <b>civilian Registered Nurses</b> to work at <b>Brooke Army Medical Center</b>,</p><p>
serving our military heroes and their families. We have positions available in a Neuro Step Down and at the</p><p>
Cardiac Step Down Unit.</p><p></p><p>
As a GiaMed JV employee, you can expect:</p><ul><li>
A structured environment</li><li>
Low patient ratios</li><li>
A team that consists of LVN&rsquo;s and Techs to work with</li><li>
No On-Call</li><li>
Competitve pay and generous benefits</li><li>
Schedule consists of 3 months days and 3 months nights- 3/12s</li></ul><p><b><br>
Responsibilities</b><br>
As a GiaMed employee, your duties and responsibilities will be the same as any other registered nurse on the same unit. Duties can include but are not limited to the following: team lead, precept, orientate, rapid response, and other tasks as needed. As an RN on either of the stepdown units, you can expect to provide healing to patients needing a higher level of skilled nursing care than on a Medical Surgical floor, but do not need an intensive level of care in the ICU.</p><p><b><br>
Qualifications</b></p><ul><li>Must be U.S. citizen</li><li>Valid Registered Nursing license for any U.S. jurisdiction</li><li>BLS, ACLS current</li><li>The RN shall have at least one (1) year of full-time experience working as an RN in an Adult Intermediate Care Unit (IMCU) or equivalent, and a minimum of two (2) years (full-time) in clinical nursing within the last four (4) years.</li></ul><p></p><p><b>
Apply today and start on the path towards the exciting and fulfilling career you always hoped for!</b></p><p></p><p>
</p><p>mwb6nuE9bH</p></div>

Civilian RN - Neuro Step Down/PCU- BAMC

Houston Methodist

<div>At Houston Methodist, the Clinical Research Nurse (CRN) position is licensed clinician who is responsible for, with minimal supervision, supporting, facilitating and coordinating the daily clinical trial activities and plays a critical role in the conduct of the study. This position functions at the Competent level according to the Benner's model of clinical practice. The CRN provides direct patient care effectively and efficiently to research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements clinical research patient care via the research protocol. The CRN position works with the Performance Improvement department, sponsor, and institution to support and provide guidance on the administration of the GCP compliance, financial and other related aspects of the research study. This position serves as a liaison between physicians, patients, staff and sponsors. The CRN position delivers exceptional patient care and adheres to standards and guidelines established by regulatory agencies and Houston Methodist to ensure optimal patient safety and customer service.
<div><b>FLSA STATUS</b><br>
Exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree in Nursing or higher from an accredited school of nursing
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year acute care or clinical research experience
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency) <b>and</b></li><li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
</li></ul><br>
<b>SKILLS AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Demonstrates clinical problem solving and critical thinking using an analytical approach
</li><li>Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving
</li><li>Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
</li>Possesses basic computer knowledge; operates multiple computer systems to include, Hospital Information Systems and Office software to maintain patient and exam documents<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Uses therapeutic communication, which includes active listening and teaching, to provide research interventions care to clinical research patients and coordinates with interprofessional team as written in the research protocol. Contributes to teamwork by consistently responding positively to requests for assistance.
</li><li>Provides patient education regarding disease process and involves patient and family in decision-making processes. Consistently evaluates the patient&rsquo;s comprehension and adapts teaching methods accordingly. Advocates on patient/family&rsquo;s behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources.
</li><li>Facilitates onboarding and orientation process for new staff in conjunction with Clinical Trials Manager. Precepts new clinical research staff in clinical setting. Uses peer-to-peer accountability towards improvement of department score for turnover/retention/employee engagement.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Demonstrates ability to manage multiple projects at different stages of the clinical research process (Phase 1-Phase 4).
</li><li>Coordinates pre-site and site initiation visits; trains hospital and clinic nurses/physicians on scientific aspects and protocol requirements of research studies. Attends off-site investigator meetings.
</li><li>Provides comprehensive nursing assessments to develop, coordinate, implement and evaluate activities associated with all phases of clinical research projects. Monitors safety of all research subjects and reports adverse events.
</li><li>Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Follows the clinical research protocol and nursing process and modifies care based on continuous evaluation of the research patient&rsquo;s condition. Performs nursing functions independently and in collaboration with Principal Investigator as approved by Hospital administration for the conduct of clinical research.
</li><li>Collects, processes and ships protocol-required lab specimens; maintains supply and equipment inventory; maintains appropriate laboratory certification as well as perform study closeout procedures including post-study documentation, return of study materials to the sponsor and data archiving.
</li><li>Collaborates and prepares with Principal Investigator, Institutional Review Board (IRB) and regulatory documents for submission assuring compliance with local and federal regulatory standards as appropriate and required by the research protocol. Follows International Council for Harmonisation/Good Clinical Practice guidelines.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Assisting financial analyst in development of calendar and Medicare Cost Analysis. standard of care procedures vs. research and approving study calendars for Clinical Trials Management System.
</li><li>Identifies, recruits, and consents clinical research subjects for participation in approved clinical trials; monitors enrollment goals and modifies enrollment strategies, as necessary.
</li><li>Enters study related data into Clinical Trials Management System (CTMS) in accordance with Houston Methodist Research Institute policy.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Identifies and presents areas for innovation, efficiency and improvement in patient care operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and activities.
</li>Maintains accountability for ongoing professional growth and development. Participates in unit activities. Completes and updates the individual development plan (IDP) on an on-going basis.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: Yes
</li><li>Scrubs: Yes
</li><li>Business professional: No
</li><li>Other (department approved): No
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor&rsquo;s degree in Nursing or higher from an accredited school of nursing
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
One year acute care or clinical research experience
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency) <b>and</b></li>
BLS - Basic Life Support or Instructor (AHA) - American Heart Association<br>
<li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&amp;M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

Clinical Research Nurse

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