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cargo services lead agent

Cathay Pacific

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Cargo Department
</div><div>Permanent</div>
<div>Los Angeles, California, USA
</div><div>Application deadline: 17 Apr 2026</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2><p>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.</p>
<p>
Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.</p><h2 class="jobSectionHeader"><b>
Role Introduction</b></h2><p>
The successful candidate will support the Cargo Duty Manager in leading the local Cargo team to drive operational excellence and performance through supplier management and development of employees, including suppliers, whilst ensuring absolute compliance with safety and operational standards. They will assist with operational functions including oversight of suppliers to ensure compliance to company and regulatory requirements and service levels. They will provide support to port management to drive service excellence and delivery of the cargo services strategy.</p>
<p><b><i>
Overview</i></b></p>
<p><b>
Safety, Security and Compliance</b></p>
<ul>
<li>Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements</li>
<li>Undertake quality check programmes established by Head Office and participate in audits as required</li>
<li>Support the Emergency and Accident role as required</li>
<li>May be designated Operational Duty Holder for the station as required</li>
</ul>
<p><b>Support Services</b></p>
<ul>
<li>Support cargo reservations and bookings, while providing exemplary customer service</li>
<li>Check and review post flight documentation as required</li>
<li>Prepare post-flights reports in a timely manner</li>
<li>Prepare flight documentation for crew and customs</li>
<li>Provide vendor notification for on time and delayed flights as required</li>
<li>Provide freighter catering uplift and last minute changes</li>
<li>Coordinate between engineering, airport operations, air traffic control and vendors</li>
<li>Assist in managing Ground Handling Agent and other supplier performance and provide guidelines and instructions as required and report issues as appropriate</li>
<li>Support in an Emergency and Accident role as and when required</li>
<li>Support Station Training activities as instructed by the Area Cargo Manager or Duty Manager</li>
<li>Assist to ensure compliance and conformance to regulatory and internal safety, security, quality, and procedural requirements</li>
<li>Support the established performance targets through operational oversight and participation</li>
<li>Conduct quality check programs established by Head Office and participate in audits</li>
</ul>
<p><b>E&amp;A</b></p>
<ul>
<li>Emergency and Accident and Crisis Response responsibilities as required</li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h2><p><b>
Service Delivery and Excellence</b></p>
<ul>
<li>Oversee the cargo operations to ensure on time performance and optimum uplift</li>
<li>Develop, implement and monitor the cargo servicing plan, including the delivery of customer service, the operation of handling agents, reporting performance and status both qualitatively and quantitatively</li>
<li>Develop local service and standards to streamline cargo procedures to support core and specialized product</li>
<li>Drive operational excellence with contracted vendors by managing key performance indicators and service levels</li>
<li>Maintain and update local Standard Operating Procedures</li>
<li>Conduct regular meetings with internal and external departments and entities and achieve tangible outcomes</li>
<li>Performance regular quality checks and proper completion of paperwork as well as provide feedback to respective stakeholders and work to address any problem areas identified</li>
<li>Participate in audits, assessments and any projects and take the required follow up actions</li>
</ul>
<p><b>Administrative Support</b></p>
<ul>
<li>Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments</li>
<li>Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.</li>
<li>Assist with various administrative station tasks such as SAP</li>
<li>Coordinate weather diversions at diversion sites</li>
<li>Handle diversion of Cathay Pacific Flights when required</li>
<li>Assist with crew administration and support matters at the port</li>
<li>Support station training activities as required</li>
<li>Support station management in supplier oversight including reporting Ground Handling Agent performance issues</li>
<li>Any other reasonable task as requested</li>
</ul>
<p><b>Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role</b></p>
<ul>
<li>Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.</li>
<li>Monitor the optimisation of space utilisation for loaded Unit Load Devices and the belly of freighters</li>
<li>Ensure aircraft searches required by the Security Programme are conducted prior to loading</li>
<li>Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office</li>
<li>Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule</li>
<li>Quickly resolve issues on the ramp as required</li>
<li>Ensure safe operations are maintained at times particularly during loading and unloading of freighters</li>
<li>Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution</li>
<li>Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items</li>
<li>Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator</li>
<li>Any other reasonable task as requested</li>
</ul><h2 class="jobSectionHeader"><b>Requirements</b></h2><p><b>
Academic Qualifications</b></p>
<ul>
<li>Completion of High School / GED or equivalent combination of education, training, and experience is required</li>
</ul>
<p><b>Knowledge, Skills, Training and Experience</b></p>
<ul>
<li>Minimum 2 years&rsquo; experience in the cargo industry is an advantage</li>
<li>Strong communication skills</li>
<li>Natural customer service orientation</li>
<li>Attentive to detail</li>
<li>Knowledge of MS Word, Excel and PowerPoint</li>
<li>Strong cognitive reasoning and mathematical skills are essential</li>
</ul>
<p><b>Additional Requirements</b></p>
<ul>
<li>Must possess a valid state issued driver&rsquo;s license</li>
<li>Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer</li>
<li>Obtain and retain necessary credentials and clearances (CBP Customs Seal and Driving Icon) per local requirements</li>
<li>Must successfully pass safety training examination and receive certification before starting operations</li>
<li>Ability to inspect and assist in manoeuvring loaded pallets up to 50 lbs frequently</li>
<li>Ability to manage competing priorities in a fast-paced environment with tight deadlines</li>
<li>Comfortable working at the warehouse, on aircraft, and outdoors on the tarmac in all weather conditions</li>
<li>Must be able to work a variety of shifts including days, weekends, nights, holidays, and overtime as required based on operational needs</li>
</ul>
<p><b>Background &amp; Security</b></p>
<ul>
<li>Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge.</li>
<li>Employment will require successful completion of a &lsquo;Background Check&rsquo; and &lsquo;Drug Free Workplace&rsquo; test</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation &amp; Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.</p>
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.</li>
<li>Generous 401K Matching Program</li>
<li>Paid Holiday &amp; Vacation</li>
<li>LTD &amp; Basic Life Insurance</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li></ul><br>
<p></p>
<p>
Salary Range -</p>
<p>
$4,797.80 - $5,996.10 - $7,195.55</p>
<p>
$31.83 - $34.59 - $41.51</p>
<p>
The estimated salary range for this role is $31.80 per hr - 41.51 per hr. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.</p><p></p><h2 class="jobSectionHeader"><b><br>
Personal &amp; Application Information</b></h2><p><i>
Cathay Pacific Airways is an </i><i>Equal Opportunity (EOE) </i><i>and </i><i>Affirmative Action (AA)</i><i> employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.</i></p>
<p><i>
If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: </i><i>jobs@cathaypacific.com</i><i>.</i></p></div></div></div></div></div></div><p></p>

Cargo Services Lead Agent

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of a Warehouse Agent includes the following: loading and unloading of cargo (mail, express, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment. May be assigned to assist in monitoring security of facility. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p><p></p><p><br>
Curious to learn more about what we do, please click the link below:</p><p>
https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Responsibilities</b></h2>
</div><div><ul><li>Responsible for moving air cargo within designated warehouse.</li><li>
Load and unload cargo from pallets and containers.</li><li>
Build up cargo for outbound flights.</li><li>
Break down cargo from import flights.</li><li>
Facilitate the loading and unloading of cargo to and from semitrucks.</li><li>
May operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.</li><li>
Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.</li><li>
May transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read &quot;off-load&quot; sheets to determine destination of cargo.</li><li>
While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.</li><li>
Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age.</li><li>
Valid driver's license.</li></ul><p></p><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to read, write, fluently speak and understand the English language.</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.</li><li>
Ability to judge distances.</li><li>
Ability to successfully communicate with others.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Ability to work in a high-noise level environment.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Warehouse Agent - (Union) LAX

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly.</li><li>
Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.</li><li>
Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment&rsquo;s arrival at warehouse facility or on hold.</li><li>
Provide assistance to customers arriving to retrieve their documents and freight.</li><li>
Collect appropriate charges and document method of payment.</li><li>
Process &ldquo;Customs Out&rdquo; (proof of delivery) for every transaction before the customer&rsquo;s departure.</li><li>
Assist in completion of MAWBS for over-the-counter shipments.</li><li>
Confirm all bookings are accepted</li><li>
Confirm TSA mandatory screening.</li><li>
Confirm Dangerous Goods (DG) have been checked within aircraft limits and Follow specific procedure for DG shipments when received, including when shipment is abandoned by consignee.</li><li>
Data capture AWB information into airline system(s).</li><li>
Manifest flight based on information received from the warehouse.</li><li>
Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.</li><li>
Verify post flight inventory with documents on hand.</li><li>
File maintenance of all pertinent documents and records.</li><li>
Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)</li><li>
Answer incoming calls and responds to emails.</li><li>
Demonstrate diligence required to maintain security under the Airport Police, TSA and United States</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>Must be at least 18 years of age.</li><li>
Must possess clean driving record and valid driver's license.</li><li>
Must provide proof of the legal right to work in the United States.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Typing skills with ability to type a minimum of 35 wpm.</li><li>
English proficiency (e.g., reading, writing, speaking, listening).</li><li>
Mental abilities (e.g., visual observation and identification, mental rotation).</li><li>
Interpersonal skills (e.g., customer service, dependability).</li><li>
Work values (e.g., responsibility, honesty, integrity).</li><li>
Knowledge of basic arithmetic and mathematics.</li><li>
Comprehension of airway bill import procedures and government regulations.</li><li>
Attention to detail and organization skills.</li><li>
Ability to follow instructions from supervisor or lead agent.</li><li>
Ability to work as an effective team member.</li><li>
Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA).</li><li>
Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Must be able to lift up to 50 lbs.</li><li>
Tolerate moderate to loud levels of noise within the work environment.</li><li>
Stand and remain standing for periods up to 3 hours without sitting.</li><li>
Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol.</li><li>
May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Customer Service Agent - LAX 213 1

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of a Ramp Clerk includes the following: loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room; the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. This job is covered by a collective bargaining agreement.</p><p>
Curious to learn more about what we do, please click the link below:</p><p>
https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Responsibilities</b></h2>
</div><div><ul><li>Load and unload aircraft of cargo weighing up to 70 lbs. in and out of aircraft within confined cargo areas, push, pull, and position loaded containers weighing up to 3,200 lbs. on rollers with/to aircraft.</li><li>
Driving vehicles with gross weights of 3,000 to 80,000 lbs. in areas congested with aircraft, moving and stationary vehicles and equipment as well as positioning vehicle up to aircraft requiring depth perception and the ability to distinguish colors, red, green, and yellow.</li><li>
Engage in push-out of aircraft driving 80,000 lb. vehicle or assist by providing guide function to driver using depth perception in congested areas or speaking to cockpit during push-back procedure.</li><li>
Transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read &quot;off-load&quot; sheets to determine destination of cargo.</li><li>
While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.</li><li>
Ability to successfully communicate with others.</li><li>
Ability to work in a high-noise level environment.</li><li>
Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.</li><li>
Pull, push, and lift bags weighing up to 70 lbs. onto or from a conveyor belt.</li><li>
Pull water hose from stationary cabinet and connect to aircraft.</li><li>
Lift, connect overhead and remove overhead, 40 lb. KVA electric cable to/from aircraft.</li><li>
De-ice aircraft at heights of up to 20 - 80 ft. lifting and holding nose, spray exterior of wings and fuselage with glycol.</li><li>
Ability to judge distances.</li><li>
Ability to confront and question unauthorized personnel in secured areas, and report their presence to authorities as necessary.</li><li>
Reports to work on a regular and timely basis.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent</li><li>
Must be at least 18 years of age</li><li>
Valid driver's license</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.</li></ul><p></p><p><b><br>
**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Skills</b></h2>
</div><div><ul><li>Must be able to read, write, speak and understand the English language.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Ability to work in all types of weather conditions as well as environmental conditions, i.e., jet engine fumes, vehicle emissions, dust, and jet engine noise.</li><li>
Ability to distinguish colors, red, green, and yellow.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Ramp Clerk (PT - Union) ) - LAX

DSJ Global

<div>
 <p>
  <strong>
   Title:
  </strong>
  Site Operations Manager/Warehouse Manager
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  $100-120k plus bonus
 </p>
 <p>
  <strong>
   Location:
  </strong>
  LAX - Los Angeles, CA
 </p>
 <p>
  <strong>
   Schedule:
  </strong>
  Onsite Friday, Saturday, Sunday, Monday. Tuesday off, Wednesday remote, Thursday off/remote
 </p>
 <p>
  <strong>
   Long‑Term Path:
  </strong>
  COO role with equity ownership
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Profile:
  </strong>
  A rapidly growing PE firm that has recently acquired a highly specialized ~$10M revenue air freight operation at LAX, focused on AVI (Live Animals) and Perishables is looking for a Site Operations Manager/General Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This acquisition is the foundation of a broader platform. Over the next three years, this PE firm plans to execute 10+ additional acquisitions across multiple industries in and around Los Angeles, while building new business lines on top of the existing operation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Site Operations Manager Will Be Responsible for the Following:
  </strong>
 </p>
 <ul>
  <li>
   Own site‑level operations, execution, and performance metrics
  </li>
  <li>
   Lead daily planning, shift execution, and exception management
  </li>
  <li>
   Recruit, schedule, and retain labor in a challenging, fast‑moving environment
  </li>
  <li>
   Enforce SOPs related to AVI, perishables, and airport operations
  </li>
  <li>
   Coordinate closely with leadership on scaling, integration, and future acquisitions
  </li>
  <li>
   Identify process improvements that increase reliability, speed, and throughput
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Site Operations Manager Should Have the Following Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Prior experience in air freight, air cargo, aviation operations, perishables, or time‑critical logistics
  </li>
  <li>
   Comfort working in high‑stakes AVI (Live Animal) environments
  </li>
  <li>
   Strong, hands‑on leadership style with experience managing frontline teams and irregular labor coverage
  </li>
  <li>
   High level of IT and technical aptitude, including comfort navigating proprietary systems
  </li>
  <li>
   Willingness to be fully on‑site and boots‑on‑the‑ground
  </li>
  <li>
   Ability to remain calm, decisive, and accountable in fast‑moving, high‑pressure situations
  </li>
  <li>
   Desire to grow into broader leadership, platform operations, and M&amp;A integration responsibilities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This role offers a clear and accelerated path to a COO position with significant equity ownership, tied to successful execution at the LAX site and expansion through acquisitions and new business lines.
 </p>
</div>


Warehouse Manager

Air France

<p><b>About Air France</b></p><p>Air France and KLM, two globally recognized airlines, have come together to form one of the world&rsquo;s leading airline groups. With a strong international presence and a shared commitment to operational excellence and customer satisfaction, we offer more than just a job&mdash;we offer a career in aviation. Joining our Station&rsquo;s team, means becoming part of a diverse, dynamic workforce that values professionalism, innovation, and teamwork. We provide ongoing training, career development opportunities, and a supportive work environment where your growth is encouraged. If you&rsquo;re passionate about aviation and customer service, and ready to be part of a world-class organization, Air France and KLM offer a rewarding path in the heart of the airline industry.</p><p>As a Passenger Service Agent with Air France/KLM, you&rsquo;ll be on the front lines of delivering world-class service to our customers. From check-in to boarding, you'll ensure a smooth and welcoming airport experience with professionalism and care. You'll be part of a global team that values communication, attention to detail, and a customer-first mindset. We offer structured training, opportunities for advancement, and a supportive environment that empowers you to grow within the aviation industry. If you thrive in fast-paced environments and are passionate about delivering excellent customer service, this is your opportunity to shine.</p><p><b>Main responsibilities include:</b></p><p><b>1. Customer Service Excellence:</b></p><ul><li>Uphold high standards of customer service, ensuring that all passengers receive a positive and memorable experience during their travels on Air France and KLM</li><li>Demonstrate empathy, patience, and professionalism in all customer interactions, creating a welcoming and pleasant atmosphere.</li><li>Continuously seek opportunities to exceed customer expectations, proactively addressing their needs and providing personalized assistance.</li><li>Serve first class La Premiere customers from their check in experience to boarding, ensuring that the standards for first class are maintained and that passengers have the experience they expect from the airline.</li></ul><p><b>2. Operational Coordination:</b></p><ul><li>Communicate effectively with other airport and airline staff to ensure efficient check-in processes and seamless coordination.</li><li>Coordinate with gate agents, cabin crew, and ground staff to facilitate smooth boarding and arrival procedures.</li><li>Stay updated on flight statuses, gate changes, and other operational updates, and relay relevant information to passengers accurately and in a timely manner.</li></ul><p><b>3. Technical Proficiency:</b></p><ul><li>Demonstrate proficiency in using computerized reservation systems to handle ticketing, booking modifications, and seat assignments.</li><li>Ability to navigate airline-specific software and online platforms for managing passenger information, ticketing, baggage systems etc.</li></ul><p><b>4. Safety and Security Procedures:</b></p><ul><li>Ensure compliance with security and safety procedures and regulations</li><li>Assisting passengers with security-related inquiries and maintaining a safe environment.</li></ul><p><b>5. Additional Duties and Responsibilities:</b></p><ul><li>Perform all other tasks as assigned by supervisors or management to contribute to the smooth operation of the airport and provide exceptional customer service.</li></ul><p><b>Job Requirements:</b></p><ul><li>Be at least 18 years of age and are legally authorized to work in the United States without sponsorship</li><li>Pass an extensive post offer pre-employment background check and pre-employment drug test including and other government issued clearances</li><li>This position entails frequent movement and standing for extended periods of time and occasionally lift and maneuver baggage weighing up to 50 pounds</li><li>Afternoon/evening shift work is required, including nights, weekends and holidays</li></ul><p><b>Key Job Competencies:</b></p><ul><li>Customer Focus</li><li>Impact</li><li>Technical and Professional Knowledge</li><li>Teamwork</li></ul><p><b>Job Specifics:</b></p><ul><li>Starting pay of $22.50/hour, plus an additional $7.65/hour healthcare allowance for employees who opt out of company health insurance</li><li>Rotating shifts scheduled within hours of operation</li><li>Minimum 30 hours a week</li><li>5-day work week with 2 consecutive days off</li><li>Access to 3 healthcare plan options, plus dental and vision coverage</li><li>Up to 7% employer 401(k) match after one year of service</li><li>Flight benefits after 6 months of service</li><li>Working 5 days a week with 2 consecutive days off</li><li>Comprehensive training provided</li><li>Career growth opportunities in Operations, Supervision, Cargo</li></ul><p><b>Job Benefits</b></p><p>As a valued member of the Air France &amp; KLM team, you&rsquo;ll enjoy a comprehensive benefits package designed to support your well-being both in and out of the workplace. Take advantage of exclusive flight benefits that allow you to explore our global network of destinations. Plan for the future with our robust 401(k) program, and choose from a variety of medical, dental, and vision plans to fit your needs. We also offer access to our Employee Assistance Program and a wide range of employee discount perks. To support your work-life balance, we provide generous paid time off (PTO) and a paid lunch policy to ensure you have time to relax and recharge during your shift.</p><p>When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.</p><p><i>Air France and KLM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><p><i>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</i></p><p>Job Type: Full-time</p><p>Pay: $22.50 - $30.15 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you able to work late nights, weekends and holidays?</li></ul><p>Experience:</p><ul><li>Customer Service: 1 year (Required)</li></ul><p>Work Location: In person</p>

Passenger Service Agent (Airline Industry)

ProKatchers LLC

<div>
 <p>
  <strong>
   Job Title :
  </strong>
  Front Desk Agent
 </p>
 <p>
  <strong>
   Location :
  </strong>
  Los Angeles 90007
 </p>
 <p>
  <strong>
   Duration :
  </strong>
  3+ month contract temp to hire for the right fit
 </p>
 <p>
  <strong>
   Education :
  </strong>
  High school Diploma
 </p>
 <p>
  <strong>
   Shift Details :
  </strong>
  37.5-40 hr
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Check guests in and out efficiently
  </li>
  <li>
   Minimum of 2yrs experience in 4/5 star hotel.
  </li>
  <li>
   Provide excellent customer service and guest experience
  </li>
  <li>
   Handle phone calls (PBX/phone operator duties)
  </li>
  <li>
   Answer guest inquiries (billing/folio, room rates, hotel services)
  </li>
  <li>
   Address and resolve guest concerns or complaints
  </li>
  <li>
   Assist with luggage when needed
  </li>
  <li>
   Promote upgrades and upsell hotel services
  </li>
  <li>
   Coordinate with housekeeping and maintenance teams
  </li>
  <li>
   Support team members and ensure smooth front desk operations
  </li>
 </ul>
</div>


Front Desk Agent

Explore 318+ Cargo services lead agent in Los Angeles this April. Find roles across top companies and apply now to boost your career.