988 crisis intervention specialist

administrative services & referral coordinator Jobs in Seattle

case manager

case manager - independent living services Jobs in Seattle

case manager assistant

case management outreach specialist

Southwest Youth & Family Services

<div>Description:<p></p><p><b><br>
Case Management</b>, a program of SWYFS, will provide systems navigation and trauma intervention activities for young people of color who have experienced racial profiling, racial bias, and either personally experienced or witnessed prejudice and bias in the legal system, maltreatment, and police brutality toward friends, family, and community members of color.</p><p>
The Case Management Outreach Specialist is responsible for identifying, engaging, and supporting high-risk youth and young adults who are often disconnected from traditional service systems. This role blends proactive street/community outreach with intensive, person-centered case management. The primary goal for this role is to identify at-risk youth through a comprehensive outreach strategy and enroll them into the Case Management Program.</p><p>
The focus population for this position is people of Black/African American/African Descent.</p><p><b>
Essential Functions:</b></p><p><b>
Program Implementation</b></p><ul><li>
Conduct consistent outreach in community &ldquo;hot spots&rdquo;, schools, and courtrooms to identify and build rapport with eligible youth.</li><li>
Utilize a &ldquo;meet-them-where-they-are&quot; approach to build trust with individuals wary of institutional authority.
</li><li>Coordinate and collaborate with network-identified agencies, as necessary, to ensure youth are actively engaged in programs</li><li>
Develop and maintain working relationships with participating programs to ensure successful referrals and communicating with direct service</li><li>
Develop/implement appropriate goals and objectives using Individual Service Plans</li><li>
Maintain an active caseload of 5-10 participants each, follow-up with them regularly, provide support and resources, and monitor their progress towards ISP goals.</li><li>
Meet with participants weekly and conduct formal ISP reviews with participants every 90 days.</li><li>
Removes barriers and empowers participants to take control of their lives through building self-confidence, identifying and achieving personal goals, and connecting participants to available resources.</li><li>
Advocate for young adult and work with community/educational/support service agencies to overcome access barriers</li><li>
Support young people to develop their voice and advocate for themselves in mainstream systems.</li><li>
Provide in-depth systems navigation including education, immigration, legal, public benefits enrollment, housing, utilities, employment systems navigation, and basic and emergency assistance.</li><li>
Coordinate and facilitate support group as needed, including Aggression Replacement Training</li><li>
Collaborate with other network case managers as needed</li><li>
Maintain client confidentiality.</li><li>
Use standardized forms for intake and assessment to enroll young adult</li><li>
Provide age and culturally competent services</li><li>
Attend community meetings, case management meetings, and other meetings as needed</li><li>
Maintain cooperative working relationships with educational, social, legal, and health service agencies</li><li>
Maintain contact with youth to identify additional needs or barriers to service access; to provide support and encouragement; and to follow up to ensure connection with program.</li></ul><p>
 <b>Documentation and Performance</b></p><ul><li>
Maintain compliance with documentation with the agency&rsquo;s client database, ensuring all interactions are logged within 24 hours.</li><li>
Meet regularly with the Case Management team to coordinate services provided.</li><li>
Attend the monthly City of Seattle meeting</li><li>
Attend weekly case consultation and/or team meetings.</li><li>
Perform other duties as assigned by the Case Management Program Manager.</li></ul>
Requirements:
<p>
 <b>Minimum Qualifications</b></p><ul><li>
Experience working effectively with diverse populations</li><li>
Experience providing referral, advocacy &amp; case management services</li><li>
Valid WA State Driver&rsquo;s license, proof of insurance and reliable transportation</li><li>
Clear driving record with no more than two moving violations in the last three years</li><li>
BA Preferred or equivalent work experience</li><li>
Computer skills required</li><li>
Must be willing to complete a Background Check and Fingerprinting
</li><li>Demonstrated ability to communicate in writing and verbally</li><li>
Demonstrated ability providing community outreach</li><li>
Demonstrated ability to utilize time management techniques to organize and prioritize
</li><li>Ability to be flexible and adapt to programming change</li><li>
Able to work evenings &amp; weekends based on programming schedule</li></ul><p><b>
Other Requirements</b></p><ul><li>
Maintain client confidentiality</li><li>
Provide age and culturally competent services</li><li>
Ability to meet deadlines</li><li>
Attend weekly case consultation and/or team meetings</li><li>
Attend other monthly meetings</li></ul><p><b>
Physical Requirements</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p><ul><li>
Prolonged periods sitting at a desk and working on a computer.</li><li>
Frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stoop, kneel and crouch</li><li>
Must be able to lift up to 15 pounds at times.</li></ul><p><b>
Work Environment </b>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
<b>Hiring Timeline</b></p><p>
March 16th - 29th - Applications are open</p><p>
March 30th - April 3rd - Applications are process and first round of interviews scheduled</p><p>
April 6th - 17th - First round of interviews</p><p>
April 20th - 24th - Second round of interviews</p><p>
April 27th - May 1st - Hiring decisions are made</p><p>
May 4th - potential start date</p></div>

Case Management Outreach Specialist

Counseling Services for Wellbeing

<p>Counseling Services for Wellbeing is a growing outpatient mental health practice committed to high-quality, accessible care. We are looking for a reliable, creative professional to make social media and community outreach a key part of our marketing efforts.</p><p>The Social Media &amp; Outreach Specialist will create and schedule 2 to 3 posts per week, with the potential to increase as social media becomes a central part of our marketing. They will maintain consistent brand messaging and tone across platforms, visit local referral partners such as hospitals, universities, and clinics to distribute materials, build and maintain community relationships, and track outreach activity with brief weekly updates.</p><p>Applicants should have experience managing social media with a portfolio of work, strong written communication and professional presentation skills, be organized and self-directed, and have reliable transportation for local outreach.</p><p>Compensation is hourly DOE, with mileage reimbursed for approved outreach activities.</p><p>To apply, please submit a resume, brief cover letter, and examples of content you have created.</p><p>Pay: From $20.00 per hour</p><p>Work Location: Hybrid remote in Seattle, WA 98166</p>

Social Media & Outreach Specialist

Mindful Healing Behavioral Health

<p><b>Job Summary</b><br/>We are seeking a dedicated and compassionate <b>Case Manager</b> to join our dynamic team. In this vital role, you will coordinate and deliver comprehensive support services to individuals and families facing complex challenges. Your energetic approach will empower clients to overcome obstacles, access essential resources, and achieve their personal goals. The ideal candidate is proactive, empathetic, and thrives in a fast-paced environment where making a positive impact is at the forefront of every day.</p><p><b>Duties</b></p><ul><li>Conduct thorough assessments to identify clients&rsquo; needs across behavioral health, social work, child welfare, and workforce development areas</li><li>Develop personalized care plans that incorporate crisis intervention, addiction counseling, and motivational interviewing techniques</li><li>Provide ongoing support through coaching, mentoring, and crisis management to help clients navigate challenges effectively</li><li>Connect clients with community resources such as Section 8 housing, Medicare services, or childcare programs to promote stability and independence</li><li>Conduct community outreach and engagement activities to connect with individuals in need of services, build relationships with community partners, and increase awareness of available programs</li><li>Support outreach initiatives by assisting with community events, referral coordination, and collaboration with local agencies to expand access to services</li><li>Monitor progress regularly, adjusting care strategies as needed to ensure positive outcomes</li><li>Document all interactions meticulously in compliance with organizational policies and regulatory standards</li><li>Collaborate with multidisciplinary teams including healthcare providers, social workers, and community agencies to coordinate comprehensive care</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in social work, behavioral health, or related fields with supervising or mentoring responsibilities preferred</li><li>Strong skills in crisis intervention, crisis management, and addiction counseling</li><li>Knowledge of child welfare systems, Section 8 housing programs, Medicare, and workforce development initiatives</li><li>Excellent communication skills with the ability to motivate and empower clients through motivational interviewing techniques</li><li>Demonstrated ability to handle sensitive situations with professionalism and empathy</li><li>Experience working with diverse populations including children and families involved in childcare or child welfare programs</li><li>Relevant certifications or training in behavioral health or social services are highly desirable</li></ul><p>Join us in making a meaningful difference! This role offers an opportunity to energize your career by helping individuals transform their lives through dedicated support and innovative solutions. If you are passionate about social impact and possess the drive to foster positive change within communities, we want to hear from you!</p><p>Pay: $26.11 - $28.45 per hour</p><p>Work Location: In person</p>

Case Manager

University Of Washington

<div><p><b>Job Description
</b></p><p></p><div><div><div><p><b>UW Medicine Primary Care and Population Health - Kirkland </b>has an outstanding opportunity for a <b>Patient Services Specialist 2 - Panel Navigator </b><b>.
</b><br>
<br>
<b>WORK SCHEDULE
</b></p><ul><li>Full-time, 100% FTE (40 hours per week)
</li><li>Day Shift
</li></ul><p></p><p><b>DEPARTMENT DESCRIPTION
</b><br>
The Health/Panel Navigator is accountable for population health activities and tasks in the clinic which may include, but are not limited to the following: Enhance the patient experience through proactive engagement and outreach around wellness, preventative care and striving to improve the &ldquo;global&rdquo; patient experience. This role is accountable for population health activities working closely with the care team in the clinic. Examples of population health activities are to maintaining accurate panels, ensuring team-based panel management, gap closure, referring patients for care coordination, care management, addressing disparities in care for vulnerable populations and ensuring all patients&rsquo; needs are met.<br>
</p><p><br>
<b>POSITION HIGHLIGHTS
</b></p><ul><li>Conveniently located near public transportation
</li><li>Make a difference for the patients and employees we serve
</li>Opportunity to provide career growth<br>
<li>
</li></ul><p><br>
<b>PRIMARY JOB RESPONSIBILITIES
</b></p><ul><li>Engage the patient in care optimization
</li><li>Empower the patient with knowledge and access to support resources.
</li><li>Improve the patient and family experience of care.
</li><li>Participate in Patients Are First measures and associated Medical Home goals and objectives.
</li><li>Referrals tracking to internal and external resources.
</li><li>Contact relevant community agencies to increase knowledge of services available for patients and families and help eliminate barriers to care.
</li><li>Educate per protocol.
</li><li>Assist in the utilization of culturally relevant and language appropriate materials for target populations.
</li><li>When indicated through population review, provide outreach and assistance with patients/families in the coordination of various wellness and chronic disease activities in collaboration with the health care team.
</li>Other Duties as Requested<br>
<li>
</li></ul><p><br>
<b>REQUIREMENTS
</b></p><ul><li>High school graduation or equivalent AND
<ul><li>One year of healthcare, administrative, or customer service experience, OR
</li>An equivalent combination of education/experience<br>
<li>
</li></ul></li></ul><p></p><br>
<p><b>ABOUT UW MEDICINE PRIMARY CARE
</b></p><p>UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
</p><p>UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
</p><p></p><p><b>Compassion. Innovation. Excellence.
</b></p><p></p><p><b>ABOUT UW MEDICINE &ndash; WHERE YOUR IMPACT GOES FURTHER
</b></p><p>UW Medicine is Washington&rsquo;s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine&rsquo;s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow&rsquo;s physicians, scientists and other health professionals.
</p><p>All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
</p><p></p><p><b>Become part of our team. </b>Join our mission to make life healthier for everyone in our community.
</p></div></div></div><p></p><p><b>Compensation, Benefits and Position Details
</b></p><p></p><p><b>Pay Range Minimum:
</b></p>$23.82 hourly
<p><b>Pay Range Maximum:
</b></p>$34.66 hourly
<p><b>Other Compensation:
</b></p><ul><li></li></ul><p><b>Benefits:
</b></p>For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
<p><b>Shift:
</b></p>First Shift (United States of America)
<p><b>Temporary or Regular?
</b></p>This is a regular position
<p><b>FTE (Full-Time Equivalent):
</b></p>100.00%
<p><b>Union/Bargaining Unit:
</b></p>SEIU 1199NW UWMC Northwest Service and Maintenance
<p></p><p><b>About the UW
</b></p><p></p><p>Working at the University of Washington provides a unique opportunity to change lives &ndash; on our campuses, in our state and around the world.
</p><p></p><p>UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
</p><p></p><p><b>Our Commitment
</b></p><p></p><p>The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
</p><p></p><p>To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
</p><p></p><p>Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .</p></div>

Panel Navigator - Primary Care at Kirkland

Crisis Connections

<div><p><b>Position Title</b>: 988 Crisis Intervention Specialist</p><p><b>
Reports to</b>: 988 Clinical Supervisor</p><p><b>
Pay rate</b>: $27.87/hour</p><p><b>
Location:</b> Fully remote</p><p><b>
Location:</b> Only WA state residents, please.</p><p><b>
Union Representation</b>: Represented by OPEIU</p><p><b>
Schedules:</b></p><p><b>
New &ndash; Call - .6 FTE Sun-Wed 4am-12pm;Benefits Eligible</b></p><p><b>
New &ndash; Call - .8 FTE Thurs-Sat 4am-12pm;Benefits Eligible</b></p><p><b>
New &ndash; Chat/Text - .6 FT Sun-Wed 8pm-4am;Benefits Eligible</b></p><p><b>
New &ndash; Chat/Text - .8 FT Thurs-Sat 8pm-4am;Benefits Eligible</b></p><p><b>
POSITION SUMMARY</b>: The Crisis Intervention Specialist provides feedback and debriefing following call, chat or text contacts, and provides accurate, timely reviews of documentation and screening guides. The CIS participates in program meetings, complete 988 Suicide and Crisis Lifeline and organizational training as required.</p><p><b>
JOB DUTIES:</b></p><p>
988 SUICIDE AND CRISIS LIFELINE CONTACT SUPPORT</p><ul><li>Complete Crisis Connections and 988 Suicide and Crisis Line designated training to respond appropriately to 988 contacts via phone, chat or text.</li><li>Complete documentation pertaining to 988 contacts in a timely manner.</li><li>Maintain required contact records and honor contractual reporting requirements.</li><li>Provide clinical guidance to Crisis Specialists as they respond to 988 contacts via phone, chat or text.</li><li>Trained to assist in the prevention and shortening of wait times by being ready in the queue to perform Crisis Specialist role as appropriate due to staffing and contact volume.</li><li>Partners closely with Crisis Services Clinicians to ensure appropriate clinical interventions and linkages are implemented for high acuity contacts.</li></ul><p>
PHONE SUPPORT RESPONSIBILITIES AS ASSIGNED</p><p>
Provides effective support of 988 Crisis Specialists by assisting in the management of 988 contacts via phone, chat or text including:</p><ul><li>Assessment of emergent and non-emergent 988 contacts.</li><li>Developing and implementing appropriate interventions with contacts.</li><li>Timely resolution of 988 contacts.</li><li>Provides adequate monitoring of contacts.</li><li>Provides effective feedback and/or debriefing following calls, chats or texts for support or constructive coaching as needed.</li><li>Provides support in new staff learning contact management skills and relevant program and organization policies and procedures.</li><li>Assists Crisis Specialists in adhering to 988 Suicide and Crisis Line contractual requirements.</li></ul><p>
SERVICE DELIVERY</p><ul><li>Demonstrates knowledge of King County mental health system.</li><li>Demonstrates knowledge of Crisis Connections resources:</li><li>Competent use of Resource database.</li><li>Competent use of contact management systems.</li><li>Competent use of clinical documentation systems.</li><li>Demonstrates knowledge of remote contact team protocol and procedure by:</li><li>Maintaining accurate clinical logs and screening guides.</li><li>Performing linkages in an accurate and timely manner.</li><li>Provides adequate consultation to professionals and non-professionals.</li><li>Maintains appropriate professionalism in dealing with Crisis Specialists, consumers, and professionals.</li><li>Timely completion of Case Reviews as assigned; notifies Supervisors of need for Case Plans.</li><li>Makes appropriate use of Supervisor.</li><li>Participates in Crisis Specialists job shadowing and other responsibilities as assigned.</li></ul><p>
PROFESSIONAL DEVELOPMENT</p><ul><li>Participates in program meetings and planning.</li><li>Attends trainings and organization in-services as required by 988 Suicide and Crisis Lifeline recommendations.</li></ul><p>
KEY PERFORMANCE INDICATORS</p><ul><li>988 Suicide and Crisis Lifeline Program Standards</li><li>Call Abandonment rate 5% or less.</li><li>Call Answer Rate within 30 seconds.</li><li>All staff working within the 988 Service Line share the responsibility to meet these contract metrics.</li></ul><p>
QUANTITY AND QUALITY OF WORK/WORK HABITS</p><ul><li>Arrives at work on time and maintains regular attendance; working assigned shifts and other shifts when needed.</li><li>Follows personnel policies and procedures.</li><li>Written and verbal communication is clear, concise, accurate and thorough.</li><li>Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner and accepting constructive feedback. Shows respect to co-workers, volunteers and customers/clients.</li><li>Makes appropriate use of Crisis Services Clinicians and Clinical Supervisors.</li><li>Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors.</li><li>Suggests solutions to identified problems.</li><li>Attends all internal staff meetings as assigned.</li><li>All other duties as assigned.</li></ul><p><b>
QUALIFICATIONS AND EXPERIENCE NEEDED:</b></p><ul><li>B.A. in social sciences</li><li>Knowledge of King County Public Mental Health System</li><li>Evidence of ability to develop and maintain effective working relationships</li><li>Evidence of ability to work effectively with a multi-disciplinary team of clinical staff and paraprofessionals</li><li>Evidence of ability to work effectively in a fast-paced environment</li><li>Excellent verbal, written, and technical skills including the ability to work in multiple software platforms concurrently</li><li>Agency Affiliated Counselor (AAC) credential through the WA Department of Health required within 6 months of hire, for which Crisis Connections will reimburse the cost.</li></ul><p>
WORKING CONDITIONS:</p><p>
Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.</p><p>
THRIVING EMPLOYEES MEANS THRIVING MISSION: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.</p><p>
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities:</p><ul><li>Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers.</li><li>Annual wage increases</li><li>Generous Paid Time Off &amp; 12 Paid Holidays</li><li>Discount on ORCA transit pass</li><li>Free Parking &amp; Flexible Schedules</li><li>Growth opportunities</li><li>Self-care tools &amp; weekly check ins with your supervisor</li></ul><p>
Voluntary Benefits</p><ul><li>Short-term and long-term disability</li><li>Flexible Spending Accounts (FSA)</li><li>403B Retirement Plan</li><li>Gym classes</li></ul><p>
OFFERS OF EMPLOYMENT:</p><p>
All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.</p><p><b>
Requirements</b></p><p>
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length, and timed. HR will provide a link to complete the test after screening qualified candidates.</p><ul><li>This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.</li></ul><p>
Technology Requirement:</p><ul><li>Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.</li></ul><p>
For Remote / Hybrid positions</p><ul><li>High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.</li><li>A quiet and confidential designated working area.</li></ul><p>
DISCLAIMER:</p><p>
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.</p><p>
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:</p><p>
Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.</p><p>
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.</p><p>
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve</p></div>

988 Crisis Intervention Specialist

HealthierHere

<div><div><div><b>Who We Are</b></div></div><div><div>
HealthierHere is a regional collaborative in King County dedicated to eliminating health disparities and improving health and well-being through innovative, cross-sector partnerships. Guided by our mission and vision, we work to advance health equity and whole-person care, striving for better health outcomes, reduced costs, and improved experiences for patients and providers.</div></div><div><div>
As one of Washington State's nine Accountable Communities of Health, we prioritize addressing systemic racism, supporting marginalized communities, and fostering respectful, stigma-free care. Our core values &mdash; equity, community, partnership, results, and innovation &mdash; drive our efforts to transform healthcare delivery, promote prevention, and tackle social determinants of health.</div></div><div><div>
At HealthierHere, we believe everyone in King County deserves the opportunity to achieve optimal well-being.</div></div><p>
</p><div><div><b>Commitment to Diversity, Equity and Inclusion</b></div></div><div><div>
HealthierHere is an equal opportunity employer committed to creating an inclusive, multicultural workplace. We provide equal employment opportunities to all employees and applicants, prohibiting discrimination or harassment based on race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or any sensory, mental, or physical disability, in compliance with local, state, and federal laws. We value diversity, strive for a diverse workforce, and actively encourage members of diverse communities to apply.</div></div><p>
</p><div><div><b>Company Benefits</b></div></div><div><div>
We believe people do their best work when they feel supported&mdash;inside and out. We care for our team, just like we care for our community. Our benefits are built to help you thrive, and support your health, growth, and balance:</div></div><ul><li><div>
100% coverage of employee premiums for select medical, dental, and vision plans</div></li><li><div>
Up to 6% match on your 403(b)-retirement plan</div></li><li><div>
Flexible Spending Accounts (FSAs) for healthcare and dependent care</div></li><li><div>
Group and voluntary life insurance</div></li><li><div>
Short-term and long-term disability coverage</div></li><li><div>
Generous paid time off, up to 13 paid holidays, sick leave, and mental health days</div></li><li><div>
A wellness benefit to support your personal well-being journey</div></li><li><div>
Professional development allowance to invest in your growth</div></li><li><div>
Hybrid work model with 2 days a week in our downtown Seattle office</div></li></ul><p>
</p><div><div><b>Position Overview</b></div></div><div><div>
The Communications &amp; Marketing Specialist plays a key role in advancing HealthierHere&rsquo;s mission by managing and maintaining core internal and external communications channels, supporting integrated marketing initiatives, and producing clear, compelling written content that reflects HealthierHere&rsquo;s values and commitment to health equity.</div></div><div><div>
Reporting to the Associate Director of Communications, this role is responsible for the day-to-day execution of content across channels such as HealthierHere&rsquo;s website, social media platforms, newsletters, and internal communications tools. The Specialist ensures that content is accurate, accessible, timely, and aligned with organizational priorities, while helping bring larger communications and marketing campaigns to life through strong coordination, copywriting, and content publishing.</div></div><div><div>
This position is well-suited for an early-career communications professional who is social media-savvy, organized, and excited to build experience in nonprofit and health-related communications. The Communications &amp; Marketing Specialist collaborates closely with the Communications &amp; Marketing Manager and Multimedia Storyteller and works across teams to support storytelling, marketing, engagement, and outreach efforts that strengthen HealthierHere&rsquo;s impact across King County.</div></div><p>
</p><div><div><b>Key Responsibilities</b></div></div><h3 class="jobSectionHeader"><div><b>
Channel &amp; Content Management</b></div></h3><ul><li><div>
Manage and maintain HealthierHere&rsquo;s owned communications channels, including website, social media platforms, email newsletters, and internal communications tools (e.g., intranet or staff updates).</div></li><li><div>
Draft, edit, and publish content across print and digital channels, ensuring consistency with brand and editorial standards, and accessibility best practices</div></li><li><div>
Support implementation of the organizational editorial calendar by scheduling and publishing content in coordination with the Communications &amp; Marketing Manager and Multimedia Storyteller.</div></li><li><div>
Monitor content accuracy, broken links, outdated information, and general channel hygiene, flagging updates and opportunities for improvement.</div><br>
</li></ul><h3 class="jobSectionHeader"><div><b>Copywriting &amp; Content Development</b></div></h3><ul><li><div>
Write clear, engaging, plain-language copy for a range of uses, including social media posts, email newsletters, website content, event promotions, internal announcements, and marketing materials.</div></li><li><div>
Support content adaptation and repurposing across platforms (e.g., turning long-form content into social posts or email highlights).</div></li><li><div>
Collaborate with the Multimedia Storyteller to pair written content with visual and multimedia assets for campaigns and storytelling initiatives.</div><br>
</li></ul><h3 class="jobSectionHeader"><div><b>Campaign &amp; Marketing Coordination</b></div></h3><ul><li><div>
Support the coordination and execution of marketing and communications campaigns.</div></li><li><div>
Assist with the development and coordination of paid strategies, including drafting ad copy, gathering assets, and publishing ads</div></li><li><div>
Support basic performance tracking for digital channels (e.g., email engagement, website traffic, social media metrics) and share insights with the Communications &amp; Marketing Manager</div><br>
</li></ul><h3 class="jobSectionHeader"><div><b>Internal Communications Support</b></div></h3><ul><li><div>
Assist with drafting and distributing internal communications to support staff engagement, organizational alignment, and timely information-sharing.</div></li><li><div>
Help maintain internal communications resources, templates, and documentation, including the Intranet</div><br>
</li></ul><h3 class="jobSectionHeader"><div><b>Collaboration &amp; Administrative Support</b></div></h3><ul><li><div>
Collaborate with staff across the organization to gather information, coordinate content requests, and ensure timely communications support.</div></li><li><div>
Support communications team operations, including maintaining shared calendars, content libraries, and documentation.</div></li><li><div>
Stay current on digital communications trends, tools, and best practices relevant to nonprofit and health-related communications.</div></li><li><div>
Provide communications and marketing support for hybrid, virtual, and in-person convenings as needed</div></li></ul><p>
</p><div><div><b>Physical Demands</b></div></div><div><div>
The physical demands of this role include:</div></div><ul><li><div>
Perform prolonged periods of sitting or standing while working on a computer or attending virtual and in-person meetings.</div></li><li><div>
Engage in repetitive motions such as typing, scrolling, and using a mouse or trackpad.</div></li><li><div>
Communicate effectively through verbal and auditory means during video calls, phone calls, and in-person interactions.</div></li><li><div>
Perform occasional physical tasks, such as setting up equipment or handling materials, which may involve lifting or moving items weighing up to 20 pounds.</div></li><li><div>
Travel to the office or other work sites as needed, which may involve driving or using public transportation.</div></li><li><div>
Maintain visual focus and acuity during extended screen time.</div></li></ul><p>
</p><div><div><b>Work Schedule</b></div></div><div><div><b>
Schedule:</b> Monday-Friday during operating business hours with two days required in-office and Wednesday as the core in-office day for all staff</div></div><div><div><b>
Role Location</b>: Seattle, WA</div></div><p>
</p><ul><li><div>Bachelor&rsquo;s degree or equivalent professional experience in communications, marketing, journalism, or related field</div></li><li><div>
Minimum of <b>2 years of professional experience</b> in communications, marketing, digital media, or a related field
</div></li><li><div>Experience supporting integrated marketing and communications campaigns</div></li><li><div>
Strong writing and editing skills, with the ability to translate complex information into clear, accessible, audience-appropriate content.</div></li><li><div>
Experience managing or contributing to digital communications channels such as websites, email newsletters, and social media platforms</div></li><li><div>
Fluent in emerging social media and digital marketing trends and best practices</div></li><li><div>
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines in a collaborative environment</div></li><li><div>
Demonstrated commitment to equity, inclusion, and respectful engagement with diverse communities</div></li><li><div>
Ability to take direction, incorporate feedback, and learn new tools and processes</div></li><li><div>
Familiarity with content management systems (CMS), email marketing platforms, and social media management and social listening tools</div></li></ul><div><div><b>
Preferred Qualifications</b></div></div><ul><li><div>
Experience working in a nonprofit, health care, public health, or social services setting</div></li><li><div>
Basic experience reviewing or interpreting digital analytics (e.g., email open rates, website traffic, social engagement)</div></li><li><div>
Experience in B2B marketing</div></li><li><div>
Familiarity with HubSpot, or other Customer Relationship Management (CRM) tools</div></li><li><div>
Fluency or professional proficiency in languages spoken by King County communities</div></li></ul></div>

Communications & Marketing Specialist

Simon-Kucher

<div>
 <strong>
  To support the teams working on our exciting projects, we are looking for
 </strong>
 <strong>
  Executive Assistant
  <br/>
  <br/>
 </strong>
 <strong>
  In the United States
  <br/>
  <br/>
 </strong>
 This role intentionally combines the breadth of a traditional Administrative Assistant position with the depth, judgment, and proactive partnership of a senior Executive Assistant. It supports a Senior Partner in a global consulting environment by ensuring operational excellence, disciplined priority management, and reliable follow‑through across client work, business development, firm leadership, and recruiting.
 <br/>
 <br/>
 The role goes beyond task execution. You will serve as a high‑trust extension of the Partner; bringing order, clarity, and foresight to a fast‑moving environment so the Partner can stay focused on high‑impact work.
 <br/>
 <br/>
 <strong>
  What Makes Us Special
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
  </li>
  <li>
   Unlock the power of opportunity. Advance your career in a thriving company with a startup feel. We invest in your professional development every step of the way.
  </li>
  <li>
   Enjoy balance and flexible working. Be empowered to do your best work &ndash; whether it&rsquo;s from home or in the office.
  </li>
  <li>
   Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
  </li>
  <li>
   Invest in your future. All US and Canadian employees enjoy 401(k) &amp; RRSP benefits with company matching. Our Employee Bonus Opportunity Program ensures that when our firm grows, you grow with us.
  </li>
  <li>
   Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How You Will Create An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own and optimize the Partner&rsquo;s calendar with a strong bias toward strategic priorities; anticipate conflicts and adjust proactively (no surprises).
  </li>
  <li>
   Coordinate, manage, and support internal and external meetings, conference calls, video sessions, and events end-to-end (agendas, logistics, preparation, follow-ups).
  </li>
  <li>
   Manage inbox triage and message prioritization; draft responses and take first-pass actions to keep momentum moving.
  </li>
  <li>
   Track key deliverables, deadlines, decisions, and commitments across multiple workstreams; ensure reliable follow-through and early risk-flagging.
  </li>
  <li>
   Ensure the Partner is prepared for key meetings with the right context, materials, and pre-reads well in advance.
  </li>
  <li>
   Serve as a point of coordination with internal teams, firm leadership, clients, and external partners; maintain professional and timely communication.
  </li>
  <li>
   Support client-facing projects with administrative coordination (scheduling, CRM updates, contract submission requests, gifting, travel/logistics).
  </li>
  <li>
   Maintain client and prospect databases; compile customer profiles and maintain opportunity pipelines to support business development efforts.
  </li>
  <li>
   Support outbound marketing and profile initiatives (conferences, webinars, white papers, targeted outreach); provide light social media support and content coordination.
  </li>
  <li>
   Support budget preparation and tracking for the Partner; interface with Accounts Payable and Finance on payments, expenses, and budget management.
  </li>
  <li>
   Interface with Legal for contract coordination and with HR, Marketing, IT, and Operations for cross-functional support and execution.
  </li>
  <li>
   Assist with recruiting logistics (candidate scheduling, interview coordination, follow-ups) and occasional onboarding support in coordination with office leadership.
  </li>
  <li>
   Provide backup coverage for other assistants as needed; contribute to office initiatives and continuous improvement of operating systems.
  </li>
  <li>
   Take ownership of ad hoc projects that improve efficiency, responsiveness, and professionalism across the Partner&rsquo;s day-to-day operations.
  </li>
  <li>
   Interface effectively with colleagues globally across multiple countries and time zones.
  </li>
  <li>
   This is a remote role and must be based in the pacific time zone.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You&rsquo;ll act as a trusted operational and strategic partner to the Partner, proactively managing time, priorities, and workflows so meetings start on time, materials are prepared in advance, and commitments are met without last-minute fire drills.
  </li>
  <li>
   You&rsquo;ll build systems for prioritization, decision routing, inbox management, weekly planning, and follow-up.
  </li>
  <li>
   You&rsquo;ll operate with discretion and confidence, managing up when needed and helping the Partner shift from reactive work to intentional, high-value execution.
  </li>
  <li>
   The result is a smoother, more professional experience for clients, colleagues, and teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree required or equivalent relevant work experience.
  </li>
  <li>
   10+ years of experience supporting senior leaders in consulting, professional services, or similarly fast-paced organizations.
  </li>
  <li>
   Exceptional organizational skills; ability to bring order to complexity and manage multiple priorities simultaneously.
  </li>
  <li>
   Strong written and verbal communication skills; comfort interacting with senior stakeholders and external clients.
  </li>
  <li>
   High emotional intelligence, discretion, sound judgment, and ability to handle confidential information.
  </li>
  <li>
   Ability to anticipate needs, operate with minimal direction, and manage up confidently and tactfully.
  </li>
  <li>
   Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack).
  </li>
  <li>
   Strong attention to detail, accuracy, and follow-through; service mindset and problem-solving orientation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Success in This Role Looks Like:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Meetings start on time, run cleanly, and are consistently well prepared.
  </li>
  <li>
   Deadlines and commitments are tracked and met reliably, with fewer last-minute escalations.
  </li>
  <li>
   Calendar and inbox are under control and aligned with true priorities.
  </li>
  <li>
   The Partner feels less reactive, more focused, and better supported.
  </li>
  <li>
   Clients and colleagues experience smoother coordination and consistently professional engagement.
   <br/>
   <br/>
  </li>
 </ul>
 The pay range for this position $95,000-$105,000 per year. Compensation may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 13 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.
 <br/>
 <br/>
 <strong>
  About Simon-Kucher
  <br/>
  <br/>
 </strong>
 Simon-Kucher is a global consultancy with more than 2,000 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy &ndash; product, price, innovation, marketing, and sales &ndash; based on deep insights into what customers want and value. With 40 years of experience in monetization topics of all kinds, we are regarded as the world&rsquo;s leading pricing and growth specialist.
 <br/>
 <br/>
 Simon-Kucher is an Equal Employment Opportunity (&ldquo;EEO&rdquo;) employer. Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or militarily status, or any other legally protected status.
 <br/>
 <br/>
 We believe in building a culture that embraces belonging, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, great things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone &ndash; our people, our clients and, of course, our business.
 <br/>
 <br/>
 Simon-Kucher North America Talent Acquisition Team
 <br/>
 <br/>
 RecruitingNorthAmerica@simon-kucher.com
 <br/>
 <br/>
 simon-kucher.com/careers
 <br/>
 <br/>
</div>


Executive Assistant

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