business banking customer intelligence & analytics specialist

central planning & optimization data analytics professionals

business banking customer intelligence & analytics specialist Jobs in Istanbul

central planning & optimization data analytics professionals Jobs in Istanbul

demand planning intern

demand planning manager

operations coordinator

central planning optimization data analytics professionals

Trendyol Group

<div>
 
 
 ABOUT THE TEAM
 
 
 
 
 
 
 
 Trendyol Pay
 
 is where cutting-edge payment technology meets seamless user experience. This team designs and manages end-to-end payment solutions for millions of users across the globe. Trendyol Pay is focused on building secure, fast, and reliable payment infrastructure not just for today&rsquo;s needs, but for the future of digital commerce.
 
 
 
 
 
 
 Trendyol Finance
 
 is not just about managing money it&rsquo;s about reshaping the future of financial experiences.
 
 
 We build inclusive and innovative financial products that empower millions of customers and sellers. From smart credit systems to AI-powered budgeting, our goal is to remove complexity from finance and make it more accessible, personal, and impactful.
 
 
 
 
 
 By blending technology with finance, we turn data into decisions helping individuals and businesses thrive.
 
 
 
 
 
 We are united by a shared purpose:To create a positive impact in our ecosystem by enabling commerce through technology.
 
 
 
 
 
 We simplify every transaction and elevate user confidence through technology-driven, customer-first design.
 
 
 
 
 
 We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 As a Central Planning and Optimization Data Analyst, you will be responsible for shaping business strategy through effective planning, optimization, and forecasting. You will use your analytical skills to transform complex data into clear, actionable insights that guide the business direction. With your technical expertise, you will create automated dashboards, perform meaningful customer segmentation, and deliver impactful analyses. You will manage stakeholders effectively, ensuring your recommendations are understood, trusted, and acted upon by teams across the business.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Design segmentation for many different business parties (customer, seller, influencer, cargo company etc. )
 </li>
 <li>
 Define business rules for each segment and set targets with business owners
 </li>
 <li>
 Create and optimize journeys for each segment and feature to meet the business kpis
 </li>
 <li>
 Work with the product team to improve any business process for onboarding or engagement of each segment
 </li>
 <li>
 Work with the business owners to design and execute growth opportunities for each segment
 </li>
 <li>
 Automate tracking and communication of any feature for any segment
 </li>
 </ul>
 
 
 
 
 
 Expected Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Master&rsquo;s Degree from a reputable university preferably in Computer Science, Management Information Systems or Industrial Engineering
 </li>
 <li>
 2+ years experience in data analysis, project &amp; product management
 </li>
 <li>
 Coding skills &ndash; ability to code in one or more languages (SQL, Python)
 </li>
 <li>
 Communication skills - Excited to work with different functions within company, creative problem solver who thrives with ambiguity
 </li>
 <li>
 Familiar with digital analytics visualization tools (Looker, Qlikview, Tableau etc.)
 </li>
 <li>
 Strong analytical skills and experience of working with large volumes of data
 </li>
 <li>
 Enjoys the challenge of simplifying complex data, processes, and concepts to highlight key insights and guide decision making
 </li>
 <li>
 A genuine interest in digital disciplines and stay up to date on trends
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Good command of Gsuite or MS Office programs
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 A hybrid working model with flexibility &mdash;
 
 a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
 
 
 
 A customizable FlexBenefits budget &mdash;
 
 Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
 
 
 
 Comprehensive wellbeing support &mdash;
 
 Take advantage of our extended health package, which includes annual mini health screenings, access to location-based in-house doctors, psychologist and dietitian support, and HPV vaccination coverage.
 
 
 
 Personalized training allowance and learning opportunities &mdash;
 
 Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
 
 
 
 Responsibility from day one &mdash;
 
 Take full ownership from the start in a culture where every voice is heard and valued.
 
 
 
 A diverse, international team &mdash;
 
 Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
 
 
 
 Opportunities to grow with the best &mdash;
 
 Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
 
 
 
 Meaningful connections beyond tasks &mdash;
 
 Be part of team rituals, events, and social activities that help us stay connected and inspired.
 
 
 
 
 
 
 
 
 
 Take the Next Step
 
 
 
 If this role excites you, apply now and let&rsquo;s take the next step together.
 
 
 Want to get to know the team better first? Explore our
 
 Career Website
 
 ,
 
 LinkedIn
 
 , or
 
 YouTube
 
 to learn more about #LifeatTrendyol and how we work.
 
</div>

Central Planning & Optimization Data Analytics Professionals

Massive Bio, Inc.

<div>About Massive Bio 
Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. 
 
Founded in 2015 and headquartered in US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies. 
 
We're recognized as a leader in health-tech innovation. Massive Bio was featured as #4 in Fast Company's Startup 100 list for Turkey and has raised $24M total funding from impact-driven investors including Revo Capital, the International Finance Corporation, and Cavendish Impact Foundation, validating both our business model and our mission-driven approach. 
 
Role Summary
You will lead a critical customer-facing operation end-to-end; from team coaching and quality assurance to process optimization and performance measurement. This leadership role focuses on building systems and culture that deliver exceptional customer experiences while maintaining operational efficiency and accountability. Your foundation will establish standards that scale as the organization grows into adjacent operational areas.<h2 class="jobSectionHeader">
What You'll Do</h2><h2 class="jobSectionHeader">
Team Leadership &amp; Quality Management</h2><ul><li>
Develop and implement coaching frameworks, performance scorecards, and quality assurance programs</li><li>
Conduct regular assessments and feedback loops; mentor and develop team members</li><li>
Build and maintain standard operating procedures, scripts, and best practice documentation</li><li>
Test and iterate on processes to improve efficiency and outcomes; track what works</li></ul><h2 class="jobSectionHeader">
Operational Excellence</h2><ul><li>
Establish and monitor key performance indicators (SLAs, response times, schedule adherence, quality metrics)</li><li>
Create dashboards and reporting systems to track operational health and trends</li><li>
Manage action items and accountability structures; ensure timely follow-up and resolution</li><li>
Drive responsiveness to internal requests; maintain clear escalation protocols</li></ul><h2 class="jobSectionHeader">
Cross-Functional Collaboration</h2><ul><li>
Partner with other departments to ensure seamless handoffs and integrated workflows</li><li>
Maintain data integrity in relevant systems; produce regular reports for leadership</li><li>
Identify process gaps and communicate operational constraints to stakeholders</li><li>
Translate business objectives into operational standards and team goals</li></ul><h2 class="jobSectionHeader">
Continuous Improvement</h2><ul><li>
Regularly map workflows, identify bottlenecks, and streamline processes</li><li>
Hire, onboard, and develop team members; build bench strength and succession planning</li><li>
Measure impact of changes and iterate based on data and feedback</li><li>
Foster a culture of improvement and accountability</li></ul><h2 class="jobSectionHeader">
What Will Make You Successful</h2><ul><li>
Hands-on operator with high initiative: Comfortable getting involved in day-to-day work, coaching teams in real time, and modeling standards</li><li>
Process-oriented mindset: Strong ability to design systems, document procedures, and scale operations</li><li>
Data-driven: Comfortable with basic analytics; natural inclination to measure and optimize</li><li>
Customer-focused: Understand how operations impact customer experience; care about outcomes beyond metrics</li><li>
Judgment and agility: Know when to push for change, when to stabilize, and how to move quickly without sacrificing quality</li><li>
Collaborative: Work effectively across teams and build strong working relationships</li><li>
Adaptive: Comfortable starting in one area and expanding as the organization matures</li></ul><h2 class="jobSectionHeader">
Required Qualifications</h2><ul><li>
5&ndash;10 years in operations, team leadership, customer service, or related function</li><li>
Proven experience building or scaling quality assurance, coaching, or performance management systems</li><li>
Track record of meeting operational targets (response times, quality metrics, schedule adherence, customer satisfaction)</li><li>
Strong data habits Comfortable with Excel, basic reporting tools, and CRM/operational systems</li><li>
Excellent communication clear written and verbal English; able to present to leadership and handle complex discussions</li><li>
Hands-on mentality not averse to getting involved in the work itself</li></ul><h2 class="jobSectionHeader">
Preferred</h2><ul><li>
Healthcare, customer success, or high-trust service industry experience</li><li>
Experience managing distributed or remote teams across time zones</li><li>
Familiarity with customer intake, call center, or customer experience operations</li></ul>
HuZ8yQ8Nsy</div>

Business Operations Manager (AI health-tech product) - Hybrid

BASF

<div></div><div><div><div>Location: Ataşehir
Grade: 4</div></div><div><div><h2 class="jobSectionHeader">
QUALIFICATIONS</h2></div><div><ul><li>Completed studies in Business Administration or a comparable qualification</li><li>Accounting knowledge</li><li>High affinity for numbers and enjoyment in recognizing, preparing, and making recommendations based on complex interrelationships</li><li>Strong affinity for digitalization topics</li><li>Proficient in standard MS Office applications and SAP S4</li><li>Strong customer orientation, analytical skills, structured working style, and very good Turkish and English language skills. German language skills are preferrable.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
TASKS</h2></div><div><ul><li>Within our sales processes you will be responsible for invoice creation via SAP and for invoice transfer to the SNI platform (e-invoice integration system used to transfer invoices from SAP to the government portal and to customers).</li><li>Besides, you will monitor the SNI platform and cancel invoices rejected by customers or GIB (Turkish Revenue Administration) and coordinate related issues.</li><li>You will also analyze invoices rejected by the customer and handle necessary corrections.</li><li>Inside our sales processes you will be the expert for local exchange rate, customs and tax specialties and coordinate exchange rate difference cases.</li><li>Moreover, you will be responsible for accounts receivables management, reviewing and analyzing overdue invoices, arrange in internal reconciliation meetings and being the direct contact of the accounting department of the customers.</li><li>You are involved in month end closing and year end closing activities.</li><li>Apart from that, you will be responsible for customer master data maintenance and you will maintain pricing conditions.</li><li>Within our quotation process, you will create calculations for product costs and propose prices based on relevant pricing guidelines.</li><li>In collaboration with your account colleagues, you will create business plans and contribute to account strategies and their implementation.</li><li>On demand you will develop quotation templates and coordinate them with your account and marketing colleagues.</li><li>Additionally, you will be the central contact person for internal and external customers, create outcome reports, and be responsible for the operational controlling of customer plants. Main contacts are located within Finance, Controlling and Supply Chain Departments.</li><li>Furthermore, you will proactively drive process compliance &amp; optimization e.g. digitalization &amp; automation initiatives.</li></ul></div></div></div>

Specialist Business Process Management

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
 
 
 &lrm;
 
 
 The Sourcing Manager is responsible for developing and implementing a national sourcing strategy aligned with global category strategies. This role ensures the efficient and cost-effective sourcing of goods and services while driving compliance, quality, and sustainability across the supply chain. You will collaborate with stakeholders at all levels to localize global strategies, achieve procurement excellence, and support organizational objectives. Additionally, this role will collaborate with business development to deliver competitive pricing and efficient project implementation for new business opportunities and renewals.
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Strategic Sourcing - Develop and execute national sourcing strategies aligned with global category strategies, leveraging volume discounts, and ensuring adherence to global policies and best practices.
 </li>
 <li>
 Market Analysis &amp; Cost Optimization - Analyze market trends and supplier landscapes to identify cost-saving opportunities, competitive advantages, and sourcing optimization without compromising quality.
 </li>
 <li>
 Collaboration &amp; Pricing - Work closely with Business Development &amp; Solutions teams to develop competitive pricing models, and ensure smooth execution of sourcing strategies in project proposals and contract renewals.
 </li>
 <li>
 Supplier Management - Manage supplier relationships, conduct supplier audits, ensure compliance with quality, regulatory, and financial standards, and optimize supplier performance.
 </li>
 <li>
 Data Analysis &amp; KPI Improvement - Analyze procurement data, identify opportunities for cost reduction, and develop action plans to improve P2P process KPIs (PR2PO, Open PO, Delivery on Time).
 </li>
 <li>
 Compliance &amp; Internal Controls - Ensure adherence to internal control and compliance requirements, maintain up-to-date knowledge of regulatory standards, and ensure suppliers meet industry standards.
 </li>
 <li>
 Documentation &amp; Process Support - Maintain purchase documents (e.g., Outline Agreements), resolve blocked invoices, and support procurement processes with cost estimates, supplier evaluations, and financial assessments.
 </li>
 <li>
 Supplier Onboarding &amp; Transition - Identify and onboard new suppliers, facilitate successful scope transitions, and ensure alignment with business needs and central category strategy.
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from related fields
 </li>
 <li>
 Minimum of 2 years proven experience within the supplier management, procurement, sourcing, and good to have technical procurement record.
 </li>
 <li>
 Strong stakeholder management and communication skills, with the ability to manage relationships across various organizational levels.
 </li>
 <li>
 Strong attention to detail and ability to prioritize workload
 </li>
 <li>
 Proficiency in procurement software with strong analytical abilities
 </li>
 <li>
 Competitive mindset with excellent negotiation skills and a drive to achieve business goals.
 </li>
 <li>
 A good knowledge of spoken and written English and Turkish.
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel you can demonstrate your personal and professional attributes. And you will have countless opportunities for further development. Benefit from the comprehensive offers provided by a global market leader and contribute your ideas on how we can continue to get a little better every day. You can be sure: Your opinion counts.
 
 
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
</div>

Sourcing Manager

Mapa Group

<div>
 
 
 
 Job Description
 
 
 
 
 
 
 
 ESMA&Scedil; (a group company of MAPA) is seeking a Procurement Lead to manage strategic MEP procurement operations. This role requires expertise in long-lead project procurement, supplier negotiations, and cost optimization. The ideal candidate will have experience in large-scale contracts and long-term supplier relationships.
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 Strategic Procurement Planning &amp; Execution:
 
 
 <ul>
 <li>
 Develop and implement procurement frameworks aligned with the company&rsquo;s long-term business and project objectives.
 </li>
 <li>
 Oversee procurement strategies for long-lead materials, equipment, and services across multiple projects.
 </li>
 <li>
 Ensure compliance with client procurement policies, PQ requirements, and regulatory frameworks.
 </li>
 </ul>
 
 
 Vendor Management &amp; High-Level Negotiations:
 
 
 <ul>
 <li>
 Lead negotiations for large-scale contracts with key suppliers, ensuring optimal pricing, payment terms, and contract conditions.
 </li>
 <li>
 Manage supplier prequalification (PQ) processes, ensuring all vendors meet technical, financial, and operational requirements.
 </li>
 <li>
 Monitor supplier performance, compliance, and adherence to contract terms.
 </li>
 </ul>
 
 
 Contract &amp; Risk Management:
 
 
 <ul>
 <li>
 Review, draft, and manage addendums, amendments, and contractual modifications as per project needs.
 </li>
 <li>
 Ensure procurement activities align with regulations and other client standards, and internal compliance policies.
 </li>
 <li>
 Conduct risk assessments and mitigate potential vulnerabilities within the supply chain.
 </li>
 </ul>
 
 
 Factory Acceptance Testing (FAT), Third-Party Inspection (TPI) &amp; Commissioning:
 
 
 <ul>
 <li>
 Coordinate Factory Acceptance Tests (FATs) with Project management for critical materials and equipment, ensuring technical compliance before shipment.
 </li>
 <li>
 Manage Third-Party Inspections (TPI), ensuring quality assurance and compliance with project specifications.
 </li>
 <li>
 Ensure commissioning support by working closely with vendors, ensuring materials and equipment function as per design specifications.
 </li>
 <li>
 Assist in managing punch lists and warranty claims post-commissioning to ensure suppliers fulfill their contractual obligations.
 </li>
 <li>
 Collaborate with technical teams to resolve any non-conformities identified during FATs, TPIs, or commissioning phases.
 </li>
 </ul>
 
 
 Interdepartmental Coordination:
 
 
 <ul>
 <li>
 Serve as a strategic liaison between project sites, engineering, planning, finance, and logistics teams.
 </li>
 <li>
 Provide procurement insights and recommendations to senior management for data-driven decision-making.
 </li>
 <li>
 Work closely with logistics teams to ensure timely delivery of procured materials and equipment.
 </li>
 </ul>
 
 
 Budget Control &amp; Cost Optimization:
 
 
 <ul>
 <li>
 Manage procurement budgets at a macro level, optimizing financial efficiency across multiple projects.
 </li>
 <li>
 Implement cost-saving initiatives to maximize value without compromising project quality.
 </li>
 </ul>
 
 
 Process Improvement &amp; Reporting:
 
 
 <ul>
 <li>
 Develop and enhance procurement policies, SOPs, and digital tools for streamlined operations.
 </li>
 <li>
 Generate procurement reports, cost analyses, and supplier performance reviews for executive leadership.
 </li>
 </ul>
 
 
 
 
 
 
 Job Qualifications
 
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Electric &amp; Electronics or Mechanical engineering disciplines.
 
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 5 - 10 years of experience in large-scale procurement, EPC, or mega projects.
 </li>
 <li>
 Proven expertise in strategic sourcing, contract management, and supplier performance evaluation.
 </li>
 <li>
 Experience in working with senior leadership and providing strategic procurement insights.
 </li>
 </ul>
 
 
 
 
 
 Technical Knowledge &amp; Skills:
 
 
 <ul>
 <li>
 Excellent negotiation skills, with a proven track record of securing high-value contracts.
 </li>
 <li>
 Strong understanding of Prequalification (PQ) processes, ensuring compliance with client and project requirements.
 </li>
 <li>
 Expertise in managing addendums, amendments, and contract modifications.
 </li>
 <li>
 Experience in Factory Acceptance Testing (FAT) and Third-Party Inspections (TPI) for quality assurance.
 </li>
 <li>
 Strong knowledge of cost analysis, budgeting, and financial planning in procurement.
 </li>
 <li>
 Proficiency in SAP, ERP systems, and advanced Excel tools for data-driven procurement management.
 </li>
 </ul>
 
 
</div>

Procurement Lead – (MNG Group of Companies Esmaş - Located in Dubai)

ING Türkiye

<div>
 
 We are seeking a Business Banking Intelligence &amp; Analytics Specialist who can turn complex data into actionable insights that drive growth and enhance customer engagement. In this strategic role, you will collaborate with Business, Digital Marketing, Product, CRM, and Technology teams to support data-driven decisions, optimize customer journeys, and improve commercial performance. Beyond reporting, this role focuses on understanding customer behavior, identifying growth opportunities, preventing churn, and measuring performance.
 
 
 
 
 
 If you think you have the following
 
 qualifications;
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Statistics, Economics, Engineering, Business Analytics, or a related field
 </li>
 <li>
 3+ years of experience in customer analytics, experience in business development, data analysis, financial modeling, and/or business intelligence.
 </li>
 <li>
 Strong analytical mindset with proven problem-solving skills
 </li>
 <li>
 Proficiency in data analysis tools such as SQL, SAS, Cognos, PowerBI, and Excel.
 </li>
 <li>
 Strong understanding of financial principles and practices.
 </li>
 <li>
 Excellent communication skills and ability to work effectively with cross-functional teams.
 </li>
 <li>
 Strong analytical thinking with the ability to connect data insights to business outcomes
 </li>
 <li>
 Experience in banking, financial services, or large-scale customer portfolios is a strong plus
 </li>
 </ul>
 
 
 
 
 
 
 
 If you think you may take charge of the following
 
 responsibilities;
 
 
 <ul>
 <li>
 Analyze customer behavior, lifecycle, and product usage to identify growth, retention, and cross-sell opportunities
 </li>
 <li>
 Monitor customer activity, churn signals, and engagement drivers
 </li>
 <li>
 Translate complex data into clear business insights and recommendations
 </li>
 <li>
 Support personalized and data-driven customer journeys
 </li>
 <li>
 Track portfolio performance and customer value evolution
 </li>
 <li>
 Own and maintain dashboards and regular reporting (BI tools, Cognos, etc.)
 </li>
 <li>
 Knowledge of SQL, Python, or advanced analytics tools
 </li>
 <li>
 Ensure analytics outputs are actionable, not just descriptive
 </li>
 </ul>
 
 
 
 
 If you are a self-starter with a passion for intelligent decision-making, we encourage you to apply for this exciting opportunity to join our team as a Business Banking Intelligence &amp; Analytics Specialist
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 <ul>
 <li>
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 </li>
 <li>
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 </li>
 </ul>
 
 
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
 
 
 
 
 Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

Business Banking Customer Intelligence & Analytics Specialist

hepsiJET

<div>
 
 
 Hepsiburada
 
 
 
 
 
 
 At Hepsiburada, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of T&uuml;rkiye's most recommended e-commerce platform.
 
 
 Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 
 
 With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company representing T&uuml;rkiye and listed on NASDAQ, the world's leading technology exchange.
 
 
 For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 
 
 If you want to be part of a team that creates value for everyone and improves people&rsquo;s livesthrough innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here
 
 
 
 
 
 
 HepsiJET
 
 
 
 
 
 
 HepsiJET is an innovative, scalable and customer-experience-oriented logistics brand serving all 81 provinces of T&uuml;rkiye with over 5,000 couriers and more than 50 fleet vehicles.
 
 
 Going beyond standard delivery, it handles bulky items with HepsiJET XL and simplifies end-users' lives with flexible options such as 'Same Day Delivery', 'Next-Day Scheduled Delivery', and 'Doorstep Scheduled Return'. In the corporate world, it stands out with its HepsiJET PRO service. By managing the entire shipment traffic between stores, warehouses, and suppliers, it provides business partners with operational speed while saving them the cost of establishing their own fleets.
 
 
 
 
 
 
 GENERAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a university
 </li>
 <li>
 Minimum 15 years of experience in cargo operations
 </li>
 <li>
 Strong competence in budget and cost management
 </li>
 <li>
 Proficient in active use of MS Office programs
 </li>
 <li>
 Strong managerial and communication skills
 </li>
 <li>
 Successful in change management
 </li>
 <li>
 Analytical and strategic mindset
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Able to adapt to flexible and intensive working hours
 </li>
 <li>
 No travel restrictions
 </li>
 <li>
 Holder of a Class B driver&rsquo;s license and an active driver
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 Directing, monitoring, and managing cargo operations across all processes. Ensuring the smooth functioning of transfer centers and branch operations. Developing innovative solutions to increase operational efficiency.
 </li>
 <li>
 Continuously monitoring processes to ensure operational targets are achieved. Analyzing performance data to continuously improve operational processes and taking strategic actions.
 </li>
 <li>
 Identifying new vehicle suppliers and carriers; managing documentation processes, accrual procedures, and other related details. Following up on contract processes.
 </li>
 <li>
 Developing strategies to acquire new customers in the responsible region; supporting business development activities through customer visits. Managing and guiding the sales team and achieving regional sales targets.
 </li>
 <li>
 Collecting and evaluating customer feedback; collaborating with customer service and operations units to provide permanent solutions and ensure continuous customer satisfaction.
 </li>
 <li>
 Monitoring digitalization and technological advancements in operational processes. Developing strategies to properly direct investments and integrate new technologies into processes.
 </li>
 <li>
 Conducting branch visits in line with weekly visit plans to monitor operations on-site. Developing improvement suggestions related to employees and operational processes.
 </li>
 <li>
 Monitoring regional operational efficiency, preparing reports, and regularly providing performance feedback to senior management. Developing strategies and making data-driven decisions.
 </li>
 <li>
 Managing regional operational investments and resource utilization processes. Ensuring efficient resource use and budget control.
 </li>
 <li>
 Analyzing regional market conditions and competitors to create strategic business development plans. Developing innovative marketing and sales strategies to achieve regional growth targets.
 </li>
 <li>
 Ensuring compliance with occupational health and safety regulations in work areas. Monitoring teams&rsquo; health and safety measures and conducting regular inspections to create a safe workplace environment.
 </li>
 <li>
 Implementing emergency plans, taking swift action in crisis situations, and ensuring uninterrupted operations.
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 Planning team trainings under responsibility; working in integration with Human Resources for workforce planning; setting performance improvement targets related to employee development and performance and conducting career planning accordingly; collaborating with relevant departments/units and teams in planning and implementing organizational changes that may arise from resource planning, process improvement, and optimization when necessary.
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 &ldquo;Your personal data collected through applications you submit in relation to this job posting will be processed automatically by the data controller, D-Market Elektronik Hizmetler ve Ticaret A.&Scedil;. (&ldquo;Hepsiburada&rdquo;), in accordance with the Personal Data Protection Law No. 6698 (&ldquo;KVKK&rdquo;) and the relevant legislation, for the purpose of conducting recruitment processes. For detailed information, please review the Employee Candidate category in the Clarification Text available at: https://www.hepsiburada.com/kisisel-verilerin-korunmasi.&rdquo;
 
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Regional Manager

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