customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success manager

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

csr - customer service representative Jobs in Lahore

csr - customer service representative

chat support csr

GreatDubai

Mash Holdings Group of Companies is looking for a Customer Service Representative with experience in chat support to join our team as backup support for various departments related to CSR. Our office is in Firdos Market, Gulberg, Lahore.Job Responsibilities:<ul><li>Respond to incoming chat messages quickly and professionally.</li><li>Provide accurate information and resolve customer queries efficiently.</li><li>Maintain perfect English grammar in written communication.</li><li>Multitask between chats and other support tasks effectively.</li><li>Adapt to the company environment and work collaboratively.</li></ul>Job Requirements:<ul><li>Excellent typing speed with accuracy.</li><li>Fluent in English (written) with strong grammar skills.</li><li>Previous chat support/customer service experience preferred.</li><li>Knowledge of accounts/finance is a plus.</li><li>Ability to handle multiple chats and tasks simultaneously.</li></ul>Good To Have: Experience or Knowledge of basic AccountingJob Details:<ul><li>Shift: Morning 10 am onwards (10 hours shift)</li><li>Location: Firdos Market, Gulberg, Lahore</li><li>Salary: Competitive (Based on experience and skills)</li></ul>To apply, please send your resume to our WhatsApp 0321 1673736 and mention the position for reference.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Chat Support CSR

Silver Edge Technologies

Job Title: Customer Sales Representative &ndash; Night ShiftLocation: 491 Pak Block, Allama Iqbal Town, LahoreShift Timing: 8:00 PM &ndash; 5:00 AMJob Description: We are seeking a Customer Sales Representative (CSR) with excellent communication skills and a strong American English accent. The ideal candidate must be confident in handling customer calls, chats, and email support, providing an exceptional customer experience at all times.Requirements:<ul><li>Male/Female Both can apply</li><li>Packaging Sales Experience</li><li>Chat Support</li><li>Email Support</li><li>Call support</li><li>Fluent in English with an American accent</li><li>Excellent verbal and written communication skills</li><li>Confident and professional while dealing with customers over calls, chats, and emails</li><li>Ability to handle multiple tasks efficiently</li><li>Previous customer service or sales experience is a plus</li></ul>Perks and Benefits:<ul><li>Competitive Basic Salary + Commission</li><li>Professional and friendly work environment</li><li>Training provided</li><li>Growth opportunities within the company</li></ul>Important:<ul><li>Night shift only (8 PM to 6 AM)</li><li>Location: 491 Pak Block, Allama Iqbal Town, Lahore</li><li>Candidates must be able to commute to the office during these hours.</li></ul>How to apply: Just apply on indeed and we will reach you Via WhatsApp with interview timing and pin location.Job Type: Full-timePay: Rs50,000.00 - Rs50,001.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>only onsite interview is available so read the job post before applying</li><li>Only night shift as we work in USA so read job post before applying</li></ul>Experience:<ul><li>CSR: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Sales Representative (CSR)

Motifz

Company Name: Motifz Textile Pvt. Ltd. Location: Akhtar Saeed Road, Ferozepur Road, Lahore Job Type: Full-Time Shift: Morning (9:00 AM &ndash; 6:00 PM) Salary: PKR 35,000 &ndash; 40,000 (Based on Skills &amp; Experience)Position:Customer Service Representative (CSR)Job Summary:Motifz Textile Pvt. Ltd. is looking for a motivated and customer-oriented Customer Service Representative (CSR) to manage customer inquiries, resolve complaints, and provide accurate information regarding our products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customers professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and live chat</li><li>Respond to customer queries related to orders, deliveries, and services</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain a high level of customer satisfaction</li><li>Follow company policies and customer service standards</li><li>Coordinate with internal departments for issue resolution</li><li>Meet daily and monthly service targets (KPIs)</li><li>Escalate complex issues to relevant departments when required</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred)</li><li>Excellent communication skills (English &amp; Urdu)</li><li>Strong problem-solving and customer-handling skills</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work under pressure and manage multiple tasks</li><li>Customer-focused mindset with a professional attitude</li></ul>Experience:<ul><li>Fresh candidates are encouraged to apply</li><li>Prior experience in call center or customer support will be an advantage</li></ul>How to Apply:Email: hr@motifz.com.pk WhatsApp: 0315-0149906Office Location: Akhtar Saeed Road, Ferozepur Road, LahoreJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Digitech Outsourcing Solution

We are seeking candidates for the STR project who are flexible with rotational shifts and possess a sharp, quick-thinking mindset suited to a fast-paced support environment.Job duties include:<ul><li>Delivering high-quality support via chat, email, and phone</li><li>Assisting guests with administrative and account-related queries</li><li>Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently</li></ul>Skillset Requirements:<ul><li>Good English writing and speaking skills</li><li>Can speak fluently with a neutral accent</li><li>Write English without grammatical errors</li><li>Good typing speed and can learn new systems</li><li>Is able to manage different shift timings</li></ul>Compensation &amp; Benefits:<ul><li>Rs. 75,000 to Rs. 80,000 salary</li><li>Yearly increments and bonuses.</li><li>Collaborative yet fun-loving atmosphere: space that fosters employee well-being</li><li>Fuel Allowance</li><li>Career-oriented environment and room to grow</li><li>Paid Leaves</li></ul>We are hiring on an immediate basis, and the training period is paid. If you have good communication skills, submit your CV today.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you flexible with the timings?</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently? (American Accent) (Preferred)</li></ul>Work Location: In person

Customer Support Specialist

Kevin Collin Pvt Ltd

A Customer Service Representative is responsible for providing support to customers by answering inquiries, resolving issues, and delivering exceptional service. The CSR serves as the primary point of contact between the company and its customers through phone calls, email, chat, or in-person communication.Key Responsibilities:Respond to customer inquiries promptly and professionally.Provide accurate information regarding products, services, policies, and pricing.Handle complaints and concerns, ensuring a positive customer experience.Track, document, and manage customer interactions and feedback in the system.Process orders, returns, exchanges, and service requests as needed.Follow up on pending issues to ensure resolution and customer satisfaction.Collaborate with internal departments to resolve technical or product-related questions.Maintain a friendly, respectful, and solution-oriented communication style.Meet performance targets such as response time, quality scores, and customer satisfaction.Identify customer needs and recommend appropriate products or solutions.Required Skills &amp; Qualifications:Strong communication skills (verbal and written).Ability to remain patient, calm, and professional in difficult situations.Good problem-solving and critical-thinking abilities.Basic computer proficiency (MS Office, CRM tools, email support systems).Strong listening and complaint-handling skills.Ability to work independently and as part of a team.Multitasking and time management capabilities.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Live Support Ltd

Date Posted: 31 December 2025Job Title:Customer Support Executive (Inbound | Night Shift)Company: Live Support Location: Siddiq Trade Center, Gulberg &ndash; Lahore (On-site) Job Type: Full-time Shift: Night Shift (Office-based) Salary: PKR 55,000 &ndash; 65,000 per monthAbout the PositionLive Support is a global Business Process Outsourcing (BPO) company dedicated to providing high-quality customer support services. We are seeking motivated Customer Support Executives to handle inbound support for international clients across multiple communication channels.Key Responsibilities<ul><li>Handle inbound customer queries via calls, live chat, and email in a professional manner</li><li>Assist customers with account-related issues and basic technical concerns</li><li>Identify problems, troubleshoot effectively, and provide accurate solutions</li><li>Create, update, and manage helpdesk tickets and knowledge base documentation</li><li>Maintain service quality standards and ensure high levels of customer satisfaction</li></ul>Job Requirements<ul><li>Minimum 1 year of experience in customer support (mandatory)</li><li>Strong English communication skills, both written and verbal</li><li>Typing speed of at least 40 words per minute</li><li>Basic technical knowledge with a willingness to learn new systems</li><li>Previous experience in e-commerce is an advantage</li><li>Excellent problem-solving abilities and a customer-oriented approach</li><li>Ability to work during night shifts</li></ul>Qualifications &amp; Skills<ul><li>Fast learner with the ability to adapt in a dynamic work environment</li><li>Positive attitude with a strong focus on growth and performance</li><li>Dependable, punctual, and able to work well within a team</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience and performance</li><li>Monthly salary range: PKR 55,000 &ndash; 65,000</li></ul>Education<ul><li>Intermediate or higher (preferred)</li></ul>Work Location<ul><li>On-site position only</li><li>Gulberg, Lahore (applicants must be able to commute)</li></ul>How to ApplyInterested candidates are encouraged to send their resume along with a short cover letter to: zishaan.khaan00@gmail.comJob Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have handling CSR calls?</li></ul>Work Location: In person

Inbound Customer Support Calls (Night Shift)

Inteliqo

<div>
 
 
 Virtual Assistant (US Operations &ndash; On-Site)
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a proactive and detail-oriented
 
 Virtual Assistant
 
 to support our US-based operations. The ideal candidate has strong communication skills, excellent organizational habits, and the ability to manage administrative tasks, customer interactions, and coordination duties efficiently while working on-site.
 
 
 
 
 
 
 Job Overview
 
 
 
 The Virtual Assistant will handle daily operational and support tasks including responding to inquiries, coordinating with internal teams, managing schedules, updating documents, and ensuring smooth workflow for US clients and business processes. This role requires multitasking, professionalism, and a strong customer-first mindset.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Communication &amp; Support
 
 
 <ul>
 <li>
 Respond promptly to inquiries via phone, email, chat, and internal platforms.
 </li>
 <li>
 Provide clear information regarding services, processes, instructions, and project details.
 </li>
 <li>
 Assist with customer or client concerns and escalate complex cases when needed.
 </li>
 <li>
 Maintain a courteous and professional tone across all communication channels.
 </li>
 </ul>
 
 
 
 
 
 Administrative &amp; Operations Support
 
 
 <ul>
 <li>
 Manage calendars, schedules, and task lists.
 </li>
 <li>
 Coordinate with internal teams or service vendors as required.
 </li>
 <li>
 Monitor ongoing tasks and ensure timely follow-ups.
 </li>
 <li>
 Assist with checklists, documentation, and workflow processes.
 </li>
 </ul>
 
 
 
 
 
 Data Management &amp; Reporting
 
 
 <ul>
 <li>
 Maintain accurate data in CRMs or management systems.
 </li>
 <li>
 Update spreadsheets, booking sheets, and project trackers.
 </li>
 <li>
 Prepare daily/weekly reports on tasks, issues, and progress.
 </li>
 <li>
 Keep all records organized and up to date.
 </li>
 </ul>
 
 
 
 
 
 Process Support
 
 
 <ul>
 <li>
 Assist in resolving recurring operational issues.
 </li>
 <li>
 Contribute ideas to streamline workflows and improve efficiency.
 </li>
 <li>
 Help update SOPs and internal guidelines.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience as a VA, CSR, admin support, or operations assistant (preferred).
 </li>
 <li>
 Strong English communication (written and spoken).
 </li>
 <li>
 Excellent organizational skills and attention to detail.
 </li>
 <li>
 Ability to multitask in a fast-paced environment.
 </li>
 <li>
 Comfortable using CRMs, spreadsheets, and online tools.
 </li>
 <li>
 Strong problem-solving ability with a customer-first mindset.
 </li>
 <li>
 Able to work independently as well as within a team.
 </li>
 <li>
 Punctual and reliable for on-site work.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Stable on-site role with exposure to international operations.
 </li>
 <li>
 Opportunities for career growth in admin, operations, or customer service.
 </li>
 <li>
 Supportive work environment.
 </li>
 <li>
 Work with modern tools, systems, and US-based workflows.
 </li>
 <li>
 Your contribution directly supports smooth operations and client satisfaction.
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Lahore &ndash; Johar Town
 
 
 🕒
 
 Shift:
 
 US Timing (7 PM &ndash; 4 AM PKT)
 
 
 💼
 
 Work Type:
 
 On-site | Full-Time
 
 
 💰
 
 Salary:
 
 PKR 100,000 &ndash; 130,000
 
 
 
</div>

Virtual Assistant

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