customer sales representative Jobs in Pakistan

customer sales representative

customer service representative Jobs in Pakistan

customer service representative

customer support representative Jobs in Pakistan

customer support representative

customer service representative (csr) Jobs in Pakistan

customer service representative (csr)

chat support representative Jobs in Pakistan

chat support representative

chat support csr

GreatDubai

Mash Holdings Group of Companies is looking for a Customer Service Representative with experience in chat support to join our team as backup support for various departments related to CSR. Our office is in Firdos Market, Gulberg, Lahore.Job Responsibilities:<ul><li>Respond to incoming chat messages quickly and professionally.</li><li>Provide accurate information and resolve customer queries efficiently.</li><li>Maintain perfect English grammar in written communication.</li><li>Multitask between chats and other support tasks effectively.</li><li>Adapt to the company environment and work collaboratively.</li></ul>Job Requirements:<ul><li>Excellent typing speed with accuracy.</li><li>Fluent in English (written) with strong grammar skills.</li><li>Previous chat support/customer service experience preferred.</li><li>Knowledge of accounts/finance is a plus.</li><li>Ability to handle multiple chats and tasks simultaneously.</li></ul>Good To Have: Experience or Knowledge of basic AccountingJob Details:<ul><li>Shift: Morning 10 am onwards (10 hours shift)</li><li>Location: Firdos Market, Gulberg, Lahore</li><li>Salary: Competitive (Based on experience and skills)</li></ul>To apply, please send your resume to our WhatsApp 0321 1673736 and mention the position for reference.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Chat Support CSR

EWDTech

Job Summary:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for assisting customers, resolving inquiries, handling complaints, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem solver, and team player with a strong focus on customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions via phone, email, chat</li><li>Respond promptly to customer inquiries and provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Maintain detailed records of customer interactions, feedback, and transactions in the system.</li><li>Process orders, forms, applications, and requests efficiently.</li><li>Follow communication procedures, guidelines, and best practices.</li><li>Provide feedback and suggestions to improve customer service processes.</li><li>Meet performance targets related to response time, customer satisfaction, and call handling.</li><li>Stay updated on company products, services, promotions, and policies.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a customer service role in CSR .</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience and empathy when dealing with difficult customers.</li><li>Basic computer literacy and familiarity with CRM systems.</li><li>High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR Female)

Silver Edge Technologies

Job Title: Customer Sales Representative &ndash; Night ShiftLocation: 491 Pak Block, Allama Iqbal Town, LahoreShift Timing: 8:00 PM &ndash; 5:00 AMJob Description: We are seeking a Customer Sales Representative (CSR) with excellent communication skills and a strong American English accent. The ideal candidate must be confident in handling customer calls, chats, and email support, providing an exceptional customer experience at all times.Requirements:<ul><li>Male/Female Both can apply</li><li>Packaging Sales Experience</li><li>Chat Support</li><li>Email Support</li><li>Call support</li><li>Fluent in English with an American accent</li><li>Excellent verbal and written communication skills</li><li>Confident and professional while dealing with customers over calls, chats, and emails</li><li>Ability to handle multiple tasks efficiently</li><li>Previous customer service or sales experience is a plus</li></ul>Perks and Benefits:<ul><li>Competitive Basic Salary + Commission</li><li>Professional and friendly work environment</li><li>Training provided</li><li>Growth opportunities within the company</li></ul>Important:<ul><li>Night shift only (8 PM to 6 AM)</li><li>Location: 491 Pak Block, Allama Iqbal Town, Lahore</li><li>Candidates must be able to commute to the office during these hours.</li></ul>How to apply: Just apply on indeed and we will reach you Via WhatsApp with interview timing and pin location.Job Type: Full-timePay: Rs50,000.00 - Rs50,001.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>only onsite interview is available so read the job post before applying</li><li>Only night shift as we work in USA so read job post before applying</li></ul>Experience:<ul><li>CSR: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Sales Representative (CSR)

Motifz

Company Name: Motifz Textile Pvt. Ltd. Location: Akhtar Saeed Road, Ferozepur Road, Lahore Job Type: Full-Time Shift: Morning (9:00 AM &ndash; 6:00 PM) Salary: PKR 35,000 &ndash; 40,000 (Based on Skills &amp; Experience)Position:Customer Service Representative (CSR)Job Summary:Motifz Textile Pvt. Ltd. is looking for a motivated and customer-oriented Customer Service Representative (CSR) to manage customer inquiries, resolve complaints, and provide accurate information regarding our products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customers professionally.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and live chat</li><li>Respond to customer queries related to orders, deliveries, and services</li><li>Resolve customer complaints efficiently and professionally</li><li>Maintain a high level of customer satisfaction</li><li>Follow company policies and customer service standards</li><li>Coordinate with internal departments for issue resolution</li><li>Meet daily and monthly service targets (KPIs)</li><li>Escalate complex issues to relevant departments when required</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred)</li><li>Excellent communication skills (English &amp; Urdu)</li><li>Strong problem-solving and customer-handling skills</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Ability to work under pressure and manage multiple tasks</li><li>Customer-focused mindset with a professional attitude</li></ul>Experience:<ul><li>Fresh candidates are encouraged to apply</li><li>Prior experience in call center or customer support will be an advantage</li></ul>How to Apply:Email: hr@motifz.com.pk WhatsApp: 0315-0149906Office Location: Akhtar Saeed Road, Ferozepur Road, LahoreJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Digitech Outsourcing Solution

We are seeking candidates for the STR project who are flexible with rotational shifts and possess a sharp, quick-thinking mindset suited to a fast-paced support environment.Job duties include:<ul><li>Delivering high-quality support via chat, email, and phone</li><li>Assisting guests with administrative and account-related queries</li><li>Ensuring prompt, clear, and accurate communication to resolve guest concerns efficiently</li></ul>Skillset Requirements:<ul><li>Good English writing and speaking skills</li><li>Can speak fluently with a neutral accent</li><li>Write English without grammatical errors</li><li>Good typing speed and can learn new systems</li><li>Is able to manage different shift timings</li></ul>Compensation &amp; Benefits:<ul><li>Rs. 75,000 to Rs. 80,000 salary</li><li>Yearly increments and bonuses.</li><li>Collaborative yet fun-loving atmosphere: space that fosters employee well-being</li><li>Fuel Allowance</li><li>Career-oriented environment and room to grow</li><li>Paid Leaves</li></ul>We are hiring on an immediate basis, and the training period is paid. If you have good communication skills, submit your CV today.Job Type: Full-timePay: Rs75,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you flexible with the timings?</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently? (American Accent) (Preferred)</li></ul>Work Location: In person

Customer Support Specialist

Kevin Collin Pvt Ltd

A Customer Service Representative is responsible for providing support to customers by answering inquiries, resolving issues, and delivering exceptional service. The CSR serves as the primary point of contact between the company and its customers through phone calls, email, chat, or in-person communication.Key Responsibilities:Respond to customer inquiries promptly and professionally.Provide accurate information regarding products, services, policies, and pricing.Handle complaints and concerns, ensuring a positive customer experience.Track, document, and manage customer interactions and feedback in the system.Process orders, returns, exchanges, and service requests as needed.Follow up on pending issues to ensure resolution and customer satisfaction.Collaborate with internal departments to resolve technical or product-related questions.Maintain a friendly, respectful, and solution-oriented communication style.Meet performance targets such as response time, quality scores, and customer satisfaction.Identify customer needs and recommend appropriate products or solutions.Required Skills &amp; Qualifications:Strong communication skills (verbal and written).Ability to remain patient, calm, and professional in difficult situations.Good problem-solving and critical-thinking abilities.Basic computer proficiency (MS Office, CRM tools, email support systems).Strong listening and complaint-handling skills.Ability to work independently and as part of a team.Multitasking and time management capabilities.Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Service Representative

LeadFuzion LLC

Position: <ul><li>Chat Monitor 24/7: Part of the responsibilities will be monitoring our Chat 24/7. we the very few chats, but when we do expectations is your phone can be used to reply to them</li><li>Customer Service: Handling Data requirements inside our leadfuzion system (we will train), Possible Answering online Chat requests</li><li>Administrative support: Building Knowledgeable for all customers issues and responses.</li><li>Data Acquisition: Maintaining Customers Request, making sure getting data back to customers on time</li><li>Developing/Maintaining KPI's</li><li>Outbounds Calling for customer attainment</li><li>AI Development: We have a team of AI Development Engineers. Help them in moving some of our customer related issues into AI to solve.</li></ul>Compensation: <ul><li>$180 USD starting out PLUS bonus structure based on revenue increases attributed to Customers service KPI's. Looking for someone long term.</li><li>40 hours per week. </li><li>Please do NOT apply if this is not acceptable.</li></ul>Employment Type: ContractThriving Software 10 Year old Company in Real Estate Related Investing is looking for someone to answer incoming/outbound chats from US TIME ZOME MST 8am to 4pm (8pm to 4am Pakistan time), Customer Emails, Supplier emails, provide office admin and lead finding support. Owner has multiple companies so there is more work than just the software company!Job Description:Customer Service Related Duties (&lt; 10% of the position)<ul><li>#1 Trait: must Speak Fluent English. we will have a Zoom Call to demonstrate this. do NOT apply if not fluent and completely understandable!</li><li>#2 Trait: Self Starter a MUST, &quot;Hustler&quot;, Goes beyond what I ask as most of the time it leads to a better approach!</li><li>#3 Trait:Ability Answer incoming/outbound Chats from US TIME ZOME MST 8am to 4pm (8pm to 4AM Pakistan time) - Required, Monday through Saturday</li><li>Develop a 30 - 60 - 90 Day plan for Leadfuzion Customer Service, Suggest ways to improve our processes.</li><li>Weekly Management Calls to review Priorities/Feedback/Next actions</li><li>Handle all incoming/outbound sales Chats, build a quick rapport with a caller, Explain Services, enter appropriate data into Excel/CRM Operating system, and then set up in and work Excel Files for Importing into our system.</li><li>Rapidly respond (within 1 minute) to online customer sources: Website Chat (you can do via your mobile app), FB messages &amp; comments, Facebook, etc)</li><li>Database management - ensure all customers have appropriate and detailed notes, all information related to customers are properly filled out with relevant information, and all customers have an appropriate next step.</li><li>Data Acquisition: Help I downloading county data, will train.</li><li>Take Initial Customer file, review it, determine Fields matching to our database (we will train) and The CSR will import the file in the corrected file format into our system. Once the system has processed it, they will format it for customer approval and send.</li><li>We are using AI to do a lot of the heavy work, but time to time we get files from customers that need help.</li><li>Making sure Customers orders get out on time!</li></ul>Lead Generation and Attainment Activities (40% of the time)<ul><li>Looking for someone VERY KNOWLEDGEABLE with Experience about how to find Real Estate Leads in county data. You will be tested to see how good you are in this!</li><li>Have Experience in finding leads in county data and a clear process in doing so. We will provide training as well but expectation is that you have done this prior or Catch on Very easily and take off owning this part of our business. We are growing very fast in this part of our business.</li></ul>Administrative support<ul><li>Develop and Maintain KPI's for all processes for Customer Service.</li><li>Tracking orders and related KPIS in the system</li><li>Track Whole System Dynamics and alert of any issues</li></ul>Technical Skills Needed:<ul><li>Computer Savvy required! Own computer required! High Speed Internet required.</li><li>Pick up CRM quickly</li><li>Strong understanding of Google&rsquo;s G-Suite (Gmail, Drive, Docs, Sheets and Calendar)</li><li>Ability to follow processes and implement systems</li><li>Ability to Document Procedures/Policies</li></ul>Hiring Process/Testing:<ul><li>Applicant will have a quick phone interview reviewing Resume</li><li>Based on the Results of the Phone Interview 2 tests will be required for an in-person interview: Finding County Data,</li></ul>Legal: A Non-Compete and Non-Disclosure will be signed for this contract position/Customer Service Representative (CSR) as the technology is new. We can certainly send those documents area doc time for your review and signature. It is a contract position and applicant understand there is no benefits available for this position.<ul><li>Location: REMOTE, Rest of the Leadfuzion team is in Pakistan.</li></ul>Job Type: Contract Contract length: 3 monthsPay: From Rs50,000.00 per monthApplication Question(s):<ul><li>As a part submitting our CV, or responding for this position, send a Voice clip of you you talking in English so that I may see how well you can talk on the phone. Must do this to get next interview step. Email voice clip to: RLB2@Leadfuzion.com. Make it a MP3 voice clip only. All other formats will be rejected. </li></ul>Experience:<ul><li>Customer Service: 5 years (Required)</li><li>CRM Use: 3 years (Required)</li></ul>Language:<ul><li>English Fluently - Will be talking on the phone. (Required)</li></ul>Work Location: Remote

Customer Service/Chat operator/Lead Specialist

Explore 3425+ Chat support csr in Pakistan this January. Find roles across top companies and apply now to boost your career.