client support specialist

customer success specialist Jobs in Islamabad

customer success specialist

accounts executive/ book keeper Jobs in Islamabad

accounts executive/ book keeper

admin & accounts executive Jobs in Islamabad

admin & accounts executive

ads specialist

chat support executive

Dial Edge Telecom

Job Title:Chat Support Executive - Only FemalesCompany:Dial Edge TelecomJob Type:Full-time | On-site | Night Shift (U.S. Time Zone)Location:Bahria Enclave, IslamabadGender Requirement:Female onlyImportant Requirement:Only candidates residing in Bahria Enclave or nearby areas will be considered. No hostel or long-distance candidates will be accepted due to the high-demand nature of the role and limited leave flexibility.Job Description:We are hiring a Chat Support Executive to join our team at Dial Edge Telecom. This is a fast-paced customer support role requiring strong communication skills, professionalism, and the ability to handle client interactions efficiently through chat-based platforms.Fresh graduates are encouraged to apply if they meet the required skill set.Responsibilities:<ul><li>Handle customer queries through chat support professionally and efficiently</li><li>Provide accurate information and resolve customer issues in a timely manner</li><li>Maintain high-quality communication with clients</li><li>Record and update customer interactions in the system</li><li>Follow company guidelines and support procedures</li><li>Maintain professionalism under pressure in a high-demand environment</li></ul>Requirements:<ul><li>Female candidates only</li><li>Must reside in Bahria Enclave or nearby areas (mandatory)</li><li>Bachelor&rsquo;s degree from a reputable university (any field)</li><li>Excellent written and verbal communication skills</li><li>Strong proficiency in Microsoft Office (especially Excel and VLOOKUP)</li><li>Confident personality with leadership potential</li><li>Freshers are encouraged to apply</li><li>Ability to work night shift (U.S. time zone)</li><li>Ability to handle high workload and limited leave flexibility</li></ul>Salary &amp; Growth:<ul><li>Salary: PKR 80,000 &ndash; 100,000 (during probation)</li><li>Performance-based growth opportunities</li><li>Chance to become Team Lead based on performance</li></ul>How to Apply:Interested candidates should apply with their CV. Shortlisted candidates will be contacted for interviews.Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Support Executive

ZDIGITIZING

Job Title: Customer Support ExecutiveCompany: ZDIGITIZING Location: Remote Job Type: Full-Time (Permanent)About Us Zdigitizing LLC provides embroidery digitizing and vector art services to clients worldwide. We are committed to delivering quality work with quick turnaround times. We are currently looking for a Customer Support Executive to assist our international customers and ensure a smooth customer experience.Compensation &amp; Benefits<ul><li>Salary Range: PKR 40,000 &ndash; 60,000 per month</li><li>Career growth opportunities</li><li>Remote working environment</li></ul>Key Responsibilities<ul><li>Respond to customer queries through phone, email, and live chat</li><li>Provide information regarding services, pricing, and order updates</li><li>Manage orders and maintain accurate records in CRM/helpdesk systems</li><li>Coordinate with internal teams for smooth order processing</li><li>Resolve customer complaints professionally and efficiently</li><li>Ensure customer satisfaction through proper follow-ups</li><li>Maintain service quality and follow company procedures</li></ul>Job RequirementsExperience<ul><li>1&ndash;2 years of experience in customer support or customer service</li></ul>Skills<ul><li>Strong English communication</li><li>Customer handling skills</li><li>Problem-solving abilities</li><li>Good typing and multitasking</li><li>Basic technical knowledge</li><li>Time management skills</li><li>Professional attitude with international clients</li></ul>System &amp; Other Requirements<ul><li>Reliable internet connection</li><li>Personal laptop or computer</li><li>6&ndash;8 hours power backup</li><li>Willingness to work in rotational shifts</li><li>Agreement to company policies and procedures</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Support Executive (Remote)

FLORET CAPITALS (PVT. LTD)

Job Title: Customer Service Representative Department: Customer Support / Operations Job Type: Full-Time Location: Executive Heights, Blue Area IslamabadJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role is suitable for fresh graduates as well as candidates with up to 1 year of experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide information about products and services</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet performance targets and KPIs set by management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a relevant field</li><li>Fresh candidates are encouraged to apply (0&ndash;1 year of experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic knowledge of MS Office (Word, Excel)</li></ul>Preferred Skills:<ul><li>Prior experience in a customer support role</li><li>Familiarity with CRM systems</li><li>Strong listening skills and a customer-first mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives/commissions</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timeWork Location: In personPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative (Only Females)

Alestra Solutions

Job description Alestra Solutions is looking for Customer Success Representative.Job description: The ideal candidate should be able to effectively communicate with people and proactively solving issues. As a CSR you will be responsible for converting customers into passionate evangelists.Location: Gulberg Greens, Islamabad- Onsite Salary: Open and Negotiable Timings: Rotational Apply or refer at hr@alestrasol.comResponsibilities &middot; Communicate with customers via phone, email and chat &middot; Provide knowledgeable answers to questions about product, pricing and availability &middot; Work with internal departments to meet customer's needs &middot; Data entry in various platformsQualifications &middot; At least 2 - 3 years of relevant work experience &middot; Excellent chat etiquette and excellent verbal, written, and interpersonal skills &middot; Ability to multi-task, organize, and prioritize workBenefits &middot; Share Percentage &middot; Annual Increment &middot; Recreational Activities &middot; Flexible CultureJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Success Representative

Magna Foodservice Limited

Join Our Team as a Customer Service Representative!Job Overview: As a Customer Service Representative, you will be the face of the company, responsible for providing exceptional service to our clients. You will be expected to resolve customer inquiries, handle complaints, and ensure customer satisfaction. This role requires excellent communication skills and the ability to work in a fast-paced environment.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Address customer complaints and resolve issues to ensure a positive experience.</li><li>Maintain a high level of product knowledge to assist customers effectively.</li><li>Record and track customer interactions, ensuring accurate and complete documentation.</li><li>Collaborate with other departments to resolve customer concerns.</li><li>Follow up with customers to ensure issues are resolved and satisfaction is achieved.</li><li>Contribute to achieving department goals and key performance indicators (KPIs).</li></ul>Requirements:<ul><li>Minimum 2 years of proven experience in providing customer service.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>A self-starter with the ability to work independently and in a team.</li><li>Proficient in using CRM software and Microsoft Office.</li></ul>Job Location:I-8 Markaz, Islamabad (on-site)Job Type: Full-timeExperience:<ul><li>Customer Service Representative: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Executive

EPS Solutions Pakistan

SPARS (Pvt.) Ltd is seeking a highly organized, detail-oriented, and proactive Executive Assistant to the CEO to provide comprehensive administrative and strategic support. The ideal candidate will be exceptionally sharp, resourceful, and capable of managing multiple priorities in a fast-paced environment while maintaining utmost confidentiality and professionalism.This role requires excellent communication skills, strong business acumen, problem-solving ability, and the capacity to anticipate needs before they arise. Key Responsibilities: Executive &amp; Administrative Support<ul><li>Manage the CEO&rsquo;s calendar, appointments, projects, meetings, and travel arrangements efficiently.</li><li>Prioritize and coordinate daily schedules, ensuring optimal time management.</li><li>Prepare meeting agendas, presentations, reports, minutes, and follow-up action trackers.</li><li>Screen and manage correspondence including emails, calls, and official communications. Can handle multiple channels of communications.</li><li>Draft professional letters, memos, presentations, and internal/external communications on behalf of the CEO.</li><li>Maintain confidential records, files, and sensitive organizational documents.</li></ul>Coordination &amp; Communication<ul><li>Serve as the primary liaison between the CEO and internal/external stakeholders.</li><li>Coordinate with department heads to track projects, deadlines, and deliverables.</li><li>Facilitate effective communication and ensure timely follow-up on CEO directives.</li><li>Manage executive meetings, board meetings, and leadership discussions.</li></ul>Strategic &amp; Analytical Support<ul><li>Conduct research, compile data, and prepare executive summaries for decision-making.</li><li>Track ongoing projects and prepare status reports for leadership review.</li><li>Anticipate CEO needs and proactively address issues before they escalate.</li><li>Support strategic initiatives through planning, documentation, and coordination.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, HR, or related field.</li><li>3&ndash;5 years of relevant experience as an Executive Assistant, Personal Assistant, or similar senior coordination role.</li><li>Experience supporting C-suite executives preferred.</li><li>Willing to travel and work beyond office timings 10 to 6 pm.</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Willing to work after office timings as per requirement.</li></ul>Work Location: In person

Executive Assistant

Makkays

We&rsquo;re Hiring &ndash; Sales &amp; Marketing Executive (Islamabad) Company: Interconnect SolutionsInterconnect Solutions is looking for a dynamic and result-oriented Sales &amp; Marketing Executive to support business growth through lead generation, client acquisition, and execution of effective marketing strategies. The ideal candidate should be creative, proactive, and capable of handling multiple responsibilities in a fast-paced environment.Key Responsibilities<ul><li>Identify and develop new business opportunities through research, networking, and B2B outreach</li><li>Build and maintain strong relationships with customers, corporate clients, and stakeholders</li><li>Generate leads and convert prospects into long-term customers</li><li>Manage and update CRM systems and customer databases</li><li>Prepare quotations, sales reports, forecasts, and performance analysis</li><li>Plan and execute marketing campaigns (digital &amp; offline)</li><li>Manage B2B marketing activities and corporate client engagement</li><li>Support exhibitions, seminars, trade shows, and corporate events</li><li>Create marketing content including blogs, flyers, newsletters, and promotional materials</li><li>Design social media creatives and marketing visuals using Photoshop, Illustrator, or similar tools</li><li>Manage social media platforms and enhance online brand presence through campaigns</li><li>Conduct competitor analysis and market research</li><li>Monitor campaign performance, website traffic, and analytics</li><li>Support SEO and digital marketing initiatives</li><li>Coordinate with internal teams, designers, and external vendors</li><li>Visit distributors/resellers for market feedback and business development</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Experience or knowledge in B2B marketing and corporate sales operations</li><li>Hands-on experience in social media marketing campaigns and lead generation</li><li>Basic to strong skills in website management and digital marketing tools</li><li>Proficiency in graphic designing tools (Adobe Photoshop, Illustrator, etc.)</li><li>Understanding of SEO, content marketing, and online branding</li><li>Ability to multitask, meet deadlines, and work independently or in a team</li><li>Fresh graduates or 1&ndash;3 years of experience are preferred</li></ul>How to ApplyInterested candidates can apply via:<ul><li>Email: khadija.zia@ibs.biz.pk</li><li>WhatsApp: 0302-8298539</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Sales and Marketing Executive

Explore 84+ Chat support executive in Islamabad this June. Find roles across top companies and apply now to boost your career.