customer service representative Jobs in Islamabad

customer service representative

it support engineer

customer success specialist Jobs in Islamabad

customer success specialist

sales executive

accounts executive

chat support executive

Dial Edge Telecom

Job Title: Chat Support Executive Female Candidates Preferred Location: Bahria Enclave, Islamabad Job Type: Full-Time | Onsite Shift Timing: Night Shift (U.S. Time Zone) Salary: PKR 40,000 &ndash; 60,000 / Month Probation: Salary subject to revision after successful completion of probation periodAbout Dial Edge TelecomDial Edge Telecom is a growing telecommunications and customer service solutions company providing communication support, customer assistance, and technology-based services to local and international clients. We are committed to building a professional and performance-driven team.We are currently hiring energetic and motivated individuals for the position of Chat Support Executive. This is an excellent opportunity for fresh graduates and entry-level candidates who possess strong communication skills and a willingness to learn.Key Responsibilities<ul><li>Respond to customer queries through live chat in a professional and timely manner.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer concerns and escalate complex matters when required.</li><li>Maintain proper chat records and customer interaction logs.</li><li>Handle multiple chats simultaneously while maintaining service quality.</li><li>Coordinate with internal departments for issue resolution.</li><li>Ensure customer satisfaction through excellent service standards.</li><li>Perform basic reporting and administrative tasks using office tools.</li></ul>Requirements<ul><li>Strong written and verbal communication skills.</li><li>Good fluency in English is mandatory.</li><li>Active, smart, and quick learner.</li><li>Good interpersonal skills and professional attitude.</li><li>Basic computer knowledge is essential.</li><li>Hands-on knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Ability to work in a fast-paced environment.</li><li>Ability to work night shifts (U.S. Time Zone).</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or any other relevant field is preferred.</li><li>Degree is preferred but not mandatory.</li></ul>Experience<ul><li>Freshers are welcome to apply.</li><li>Prior customer service or chat support experience will be considered a plus.</li></ul>Compensation &amp; Growth<ul><li>Monthly Salary: PKR 50,000 &ndash; 60,000</li><li>Salary revision after successful completion of probation based on performance.</li></ul>Job Location<ul><li>Bahria Enclave, Islamabad</li><li>Full-Time Onsite Role</li></ul>How to ApplyInterested candidates may send their updated CV to hr@dialedgetelecom.com for immediate consideration.Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Chat Support Executive

TT Technologies pvt Ltd (PhoneCase.pk)

Note: This is office Based Job, Our office is in Sector E-11 Islamabad.TT Technologies pvt. ltd looking for the people who will be guiding/supporting customers online.We are a fast-growing e-commerce company managing multiple online brands across Pakistan. We sell on Shopify, Daraz, and other platforms. We are looking for a Customer Chat Support Executive to handle customer inquiries, resolve issues, and ensure a smooth customer experience across all platforms.Key Responsibilities:<ul><li>Respond to customer queries via live chat, WhatsApp, and social media inboxes</li><li>Assist customers with order placement, tracking, cancellations, and returns</li><li>Handle complaints professionally and provide timely solutions</li><li>Follow up with customers to ensure issue resolution</li><li>Maintain proper records of chats and customer interactions</li><li>Coordinate with internal teams for order-related issues</li><li>Maintain a polite, professional, and customer-friendly tone at all times</li><li>Ensure customer satisfaction and positive brand image</li></ul>Requirements:<ul><li>Good English writing skills (basic spoken English preferred)</li><li>Ability to communicate clearly and politely</li><li>Problem-solving mindset</li><li>Basic computer knowledge (typing, browsing, Excel/Sheets)</li><li>Ability to handle pressure and multiple chats</li><li>Punctual, responsible, and team-oriented</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthEducation:<ul><li>Middle School (Preferred)</li></ul>Location:<ul><li>Islamabad E-11 (Preferred)</li></ul>Work Location: In person

Customer Support Chat Agent

Venus Group

Job OverviewWe are hiring a Customer Service Executive for our Islamabad office who will be responsible for delivering excellent customer support, handling inquiries, resolving complaints, and ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer handling or call center operations.This role is ideal for candidates searching for Customer Support Jobs in Islamabad, Call Center Jobs, Customer Service Representative (CSR) Jobs, and Client Support Executive roles.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer queries via phone, email, and chat support</li><li>Resolve customer complaints efficiently and maintain service quality</li><li>Provide accurate product/service information to customers</li><li>Maintain customer records and update CRM systems</li><li>Follow up with customers to ensure issue resolution</li><li>Meet daily performance and customer satisfaction KPIs</li><li>Coordinate with internal departments for quick issue resolution</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>1&ndash;3 years of experience in customer service, customer support</li><li>Strong problem-solving and interpersonal skills</li><li>Basic computer skills (MS Office &amp; CRM systems)</li><li>Ability to work in shifts (if required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Executive

RA Mobile Tyres Ltd

Job Title: Customer Sales &amp; Support ExecutiveLocation: I-8, IslamabadExperience Required: 3&ndash;5 YearsJob Overview: We are seeking a motivated and experienced Customer Sales &amp; Support Executive to join our team at our Islamabad office. The ideal candidate will have a strong background in sales and customer service, with excellent communication skills in English. This role requires a proactive individual who can manage client relationships, drive sales, and provide exceptional support to ensure customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions professionally</li><li>Identify customer needs and recommend appropriate products or services</li><li>Achieve sales targets and contribute to revenue growth</li><li>Provide timely and effective customer support via phone, email, or chat</li><li>Resolve customer complaints and issues efficiently</li><li>Maintain accurate records of customer interactions and transactions</li><li>Build and maintain strong, long-term customer relationships</li><li>Collaborate with internal teams to improve customer experience</li></ul>Requirements:<ul><li>3&ndash;5 years of proven experience in customer sales and support roles</li><li>Fluent in spoken and written English</li><li>Strong communication and interpersonal skills</li><li>Ability to handle pressure and meet sales targets</li><li>Good problem-solving and conflict-resolution abilities</li><li>Proficiency in MS Office and CRM systems is a plus</li><li>Bachelor&rsquo;s degree preferred</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and career development opportunities</li></ul>If you meet the above criteria and are passionate about sales and customer service, we encourage you to apply.Job Type: Full-timePay: From Rs150,000.00 per monthWork Location: Remote

Customer support and sales

FLORET CAPITALS (PVT. LTD)

Job Title: Customer Service Representative Department: Customer Support / Operations Job Type: Full-Time Location: Executive Heights, Blue Area IslamabadJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. This role is suitable for fresh graduates as well as candidates with up to 1 year of experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email or chat in a timely and professional manner</li><li>Resolve customer complaints and provide appropriate solutions</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide information about products and services</li><li>Follow up with customers to ensure issue resolution</li><li>Collaborate with internal teams to improve customer experience</li><li>Meet performance targets and KPIs set by management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a relevant field</li><li>Fresh candidates are encouraged to apply (0&ndash;1 year of experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic knowledge of MS Office (Word, Excel)</li></ul>Preferred Skills:<ul><li>Prior experience in a customer support role</li><li>Familiarity with CRM systems</li><li>Strong listening skills and a customer-first mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Attractive incentives/commissions</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

ASK Development

Position: Live Chat Officer Location: IslamabadRequirements:<ul><li>Minimum Qualification: Graduation (14 years or above)</li><li>Fluent English communication skills</li><li>Excellent typing speed</li><li>Age limit: Up to 32 years (Male &amp; Female)</li><li>Willing to work in rotational shifts</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Chat support: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Chat Support Officer

Fresh Graduate

Explore 667+ Chat support executive in Islamabad this May. Find roles across top companies and apply now to boost your career.