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claims manager

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<div>Location: DIFC 
Role Overview
We are seeking an experienced and detail-oriented Claims Manager to lead and oversee the end-to-end claims management process across our insurance and reinsurance portfolios. The ideal candidate will possess a deep understanding of claims handling, reinsurance recoveries, policy interpretation, and regulatory compliance, ensuring fair and efficient claim resolutions. 
Responsibilities<ul><li>
Lead the claims function and ensure timely, fair, and compliant settlement of all claims</li><li>
Oversee claims registration, assessment, negotiation, and payment across all lines of business</li><li>
Review policy wordings, endorsements, and treaty terms to determine coverage applicability</li><li>
Liaise with reinsurers, brokers, adjusters, and legal advisors to manage complex and high-value claims</li><li>
Monitor reinsurance recoveries and ensure accurate reporting of ceded claims</li><li>
Develop and maintain claims procedures, documentation standards, and internal controls</li><li>
Analyze claims trends and loss ratios to support underwriting and risk management teams</li><li>
Supervise claims staff, providing technical guidance and performance management</li><li>
Ensure regulatory compliance with local insurance authorities and international standards</li><li>
Prepare management reports on claim reserves, outstanding losses, and performance metrics</li><li>
Drive continuous improvement and digitalization of claims handling processes</li></ul> 
Requirements<ul><li>
Bachelors degree in Insurance, Risk Management, Law, or a related field</li><li>
7 - 10 years of experience in claims management within insurance or reinsurance (property, casualty, or specialty lines)</li><li>
In-depth knowledge of policy wordings, reinsurance treaties, facultative placements, and recovery procedures</li><li>
Strong analytical, negotiation, and decision-making skills</li><li>
Familiarity with claims systems (Guidewire, SICS, or equivalent)</li><li>
Excellent communication and stakeholder management abilities</li><li>
Strong leadership and team development skills</li><li>
Professional qualifications (ACII, CPCU, or equivalent) preferred</li></ul></div>

Claims Manager

Allianz

Assist in managing and leading a team of claims adjusters.Act as a liaison between the Claims Manager and the claims team, ensuring clear communication and alignment of objectives.Step in for the Claims Manager during absences, maintaining continuity of leadership and operations.Assist the Claims Manager in the development and implementation of departmental strategies and goals.Provide regular updates and reports to the Claims Manager on team performance, claims processing, and customer satisfaction.Participate in strategic planning sessions and contribute to decision-making processes.Provide guidance, training, and mentorship to team members to enhance their skills and performance.Monitor team workload and ensure equitable distribution of tasks.Review complex or escalated claims and provide guidance on claim determinations.Resolve escalated customer inquiries and complaints regarding claims issues.Analyse claims data and performance metrics to identify trends and opportunities for process improvement.Prepare and present reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.Utilize data analysis to drive strategic decision-making and optimize claims processes.Actively participate in various operational activities, outside of claims, to ensure that operational service delivery is coordinated to meet and exceed clients' expectations.Assist in developing and updating claims policies and procedures.Ensure team adherence to all regulatory and company guidelines.Prepare and present regular reports on claims activity, performance metrics, and trends.Analyse data to identify areas for improvement and implement corrective actions.Other Ad hoc duties as require

Assistant Claims Manager

SD (Middle East) LLC

<div>Together, we make the difference.
We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes advanced baggage and cargo handling systems, digital logistics software, and a full range of maintenance and support services. Our clients include some of the world&rsquo;s most renowned airports and airlines.

Join our dynamic Legal and Compliance team as a Contracts and Claims Manager, based in Dubai, UAE. This role offers the opportunity to work on high-impact projects across the region, with flexibility to travel and support operations in KSA when required.
What are my responsibilities?
<ul><li>Review and analyze contract terms and conditions with customers and main subcontractors.</li>
<li>Identify contractual risks, opportunities, potential claims, and obligations.</li>
<li>Support project teams in understanding, interpreting, and applying contractual provisions.</li>
<li>Safeguard the company&rsquo;s contractual entitlements through timely notifications and proper documentation.</li>
<li>Manage all claim-related activities, including correspondence, substantiation, and negotiation within the project scope.</li>
<li>Promote awareness of claim strategies and their operational implementation among project stakeholders.</li>
<li>Formulate and prepare incoming and outgoing claims in coordination with relevant project team members.</li>
<li>Maintain an up-to-date register of all claims, events, and contract documentation.</li>
<li>Support the procurement department in drafting and reviewing contractual documents.</li>
<li>Assist in reviewing tender documents and contracts to identify key terms, obligations, and potential risks.</li>
<li>Prepare clarifications and queries to clients during the tender stage.</li>
</ul>What do I need to qualify for the role?
<ul><li>Bachelor&rsquo;s degree in Engineering (any field) or a Commercial degree &mdash; ideally with specialization in Business Law, LLM, or similar.</li>
<li>Minimum of 5 years&rsquo; experience in EPC projects within the Middle East region.</li>
<li>Solid understanding of contract structures, terms and conditions, and related legal implications.</li>
<li>Proven familiarity with FIDIC and other standard contract forms.</li>
<li>Experience in delay analysis and time extension claims.</li>
<li>Proficient in MS Word, Excel, and PowerPoint.</li>
<li>Working knowledge of project planning and scheduling concepts.</li>
<li>Strong written and verbal communication skills.</li>
<li>Analytical mindset with excellent attention to detail.</li>
<li>Effective team player with collaborative approach.</li>
<li>Fluent in English.</li></ul></div>

Contracts and Claims Manager

Pioneer International Projects Management

To assist with dispute resolution and claims planning matters on multiple projects, including construction scheduling, delay and disruption analysis.
<ul>
 <li>Demonstration of entitlement to EoT occurring as a result of delay/ disruption/ loss of efficiency.</li>
 <li>Other responsibilities also included defining the notification requirements under contracts for EoT and setting up a standardized system to ensure compliance.</li>
 <li>Ensuring the successful execution of site construction contracts according to agreed commercial obligations, financial and qualitative targets.</li>
 <li>Assists in instituting contract policies, procedures, and systems to ensure a uniform method of working that delivers exceptional contract performance values for the company and its clients.</li>
 <li>Familiarization with Arbitration procedures and administration.</li>
</ul>
 
Qualifications:
<ul>
 <li>B.Sc. in Civil Engineering from an accredited University, further studies are desirable.</li>
 <li>Professional qualifications such as; MSc in Construction Law &amp; Arbitration, MCIArb or similar equivalents are desired but not essential.</li>
 <li>Shall have not less than 15 years experience in a similar position.</li>
 <li>Strong skills using Microsoft Word, Excel, PowerPoint and Access, as well as scheduling software such as Primavera and Microsoft Project.</li>
 <li>A history of delivering delay analysis commissions including schedule analysis and report writing.</li>
</ul>

Montreal Management Consultants LLC

Key Responsibilities:Contract Management:<ul><li>Draft, review, and negotiate contracts, subcontracts, and agreements in accordance with company policies and legal requirements.</li><li>Ensure compliance with contract terms, conditions, and obligations.</li><li>Maintain accurate records of all contractual correspondences, variations, and amendments.</li><li>Monitor contract performance to identify potential risks, variations, or disputes early.</li><li>Support project managers in contract interpretation and implementation.</li><li>Pre Contract Stage- Preparation of tender documents including all bill of quantities specifications and particular conditions for proposed construction works.</li><li>Post Contract Stage- reviewing valuation of variations in accordance with the contract.</li></ul>Risk and Compliance:<ul><li>Support risk assessment and mitigation strategies related to contracts and claims.</li><li>Ensure compliance with applicable laws, regulations, and company procedures.</li><li>Advise management on contractual rights, obligations, and potential exposures.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Law, Quantity Surveying, Civil Engineering, or related field.</li><li>Minimum of 5&ndash;10 years of relevant experience in contract administration and claims management (construction, engineering, or infrastructure sector preferred).</li><li>Strong understanding of standard contract forms (e.g., FIDIC, NEC, JCT).</li><li>Excellent analytical, negotiation, and communication skills.</li><li>Proficient in MS Office and contract management tools.</li><li>Attention to detail and strong organizational abilities.</li><li>Ability to work under pressure and meet tight deadlines.</li></ul>Preferred Certifications:<ul><li>MRICS, MCIArb, PMP, or equivalent professional certification.</li><li>Training in construction law or contract management (an advantage).</li></ul>Job Types: Full-time, PermanentPay: AED25,000.00 - AED30,000.00 per month

COMMERCIAL MANAGER / CONTRACT-CLAIMS SPECIALIST

Arab Contractors (Dubai) LLC

<h4>1. Pre-Contract and Tendering Support</h4><ul><li>Quantity Take-Off (QTO): Perform detailed, accurate quantity take-offs for all civil, structural, and infrastructure works (e.g., earthworks, concrete, rebar, roads, utilities) from design drawings and specifications.</li><li>Bill of Quantities (BOQ): Assist the Estimating Department in preparing and reviewing BOQs, ensuring alignment with project scope and specifications.</li><li>Tender Analysis: Prepare tender packages, issue requests for quotations (RFQ) to subcontractors and suppliers, and conduct detailed commercial bid analysis and comparison.</li><li>Cost Estimation: Prepare preliminary and detailed cost estimates for specific civil work packages for internal budgeting and value engineering exercises.</li></ul><h4>2. Post-Contract Cost Control & Management</h4><ul><li>Subcontractor Management: Draft, negotiate, and finalize subcontracts for civil work packages.</li><li>Valuation of Work: Conduct regular joint measurements (on-site) and prepare accurate interim payment certificates (IPC) for subcontractors, ensuring payments are only released for certified, completed, and approved work.</li><li>Cost Reporting: Track, monitor, and report project costs against the approved budget and forecasts. Prepare detailed monthly Commercial and Financial Progress Reports for the Project Manager and Head Office.</li><li>Cash Flow: Assist in preparing and monitoring the project cash flow forecast to maintain healthy financial performance.</li></ul><h4>3. Variation and Claim Management</h4><ul><li>Change Management: Measure, price, and negotiate variations, compensation events, and change orders (VO/CO) with the Consultant/Client and subcontractors, ensuring all cost and time implications are captured.</li><li>Claims Preparation: Assist the Contract Manager in the preparation and substantiation of contractual claims (e.g., time extensions, cost claims) related to civil works based on the conditions of the contract (e.g., FIDIC).</li></ul><h4>4. Final Account and Closeout</h4><ul><li>Client Billing: Prepare and submit accurate monthly payment applications to the Client/Consultant.</li><li>Final Account: Manage the negotiation and agreement of the final account with both the Client/Consultant and all major civil subcontractors to achieve project commercial closure.</li></ul>

Civil Quantity Surveyor

Multispecialty Clinic - Leading Intl. Chain

------------------------------------------------------Our client is a Leading Multinational Brand of Healthcare Services Providers, for their multi-speciality clinic, located in Karama, Dubai, UAE, they are looking for an RCM Manager (Insurance Manager) to join immediately. <ul><li>Liaison & Relationship Management: Act as the main point of contact for insurance companies, third-party administrators (TPAs), and brokers.</li><li>Contract Negotiation: Negotiate terms and manage contracts with insurance providers to ensure favourable agreements and efficient operations.</li><li>Claims Management: Oversee the entire claims process, ensuring timely and accurate submissions and resolutions.</li><li>Regulatory Compliance: Ensure the clinic&#x27;s operations and insurance processes comply with Dubai Health Authority (DHA) regulations and other relevant insurance laws in the UAE.</li><li>Process Improvement: Lead initiatives to enhance efficiency and reduce turnaround times in insurance operations.</li><li>Risk Assessment & Loss Prevention: Support initiatives to manage risks and prevent losses within the clinic.</li><li>Financial Oversight: Monitor premium tracking, support revenue forecasting, and manage insurance collections.</li></ul>

RCM Manager

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3862 claims manager jobs IN Dubai United Arab Emirates

Claims Manager

Assistant Claims Manager

Contracts and Claims Manager

Contracts and Claims Manager

COMMERCIAL MANAGER / CONTRACT-CLAIMS SPECIALIST

Civil Quantity Surveyor

RCM Manager