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claims manager

CorVel Corporation

<div>The Claims Manager is responsible for the overall operation of a designated office. The Claims Manager participates in formulating and administering company best practices as well as developing long-term goals and objectives, analyzing costs, activities and operations, supporting the goals of the Claims Department and CorVel.

This role is available for onsite, remote and hybrid work arrangements.

ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:
<ul>
<li>Represents the company in a professional manner to both internal and external customers and clients</li>
<li>Directs the performance and development of the employees in their department</li>
<li>Ensures staff compliance with Workers&rsquo; Compensation laws and mandated regulatory reporting requirements</li>
<li>Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations</li>
<li>Utilizes jurisdictional expertise and knowledge of regulatory rules, statutes and procedures governing these jurisdictions to ensure compliance</li>
<li>Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies</li>
<li>Develops and oversees the implementation of common claim practices and procedures</li>
<li>Directs and controls the review and settlement of high dollar or potential high dollar claims, as well as any claims that are beyond the authority of subordinate claims personnel</li>
<li>Promotes operational efficiency, quality, and consistency by continuously improving processes, people and systems</li>
<li>Ensures compliance with CorVel&rsquo;s policies and procedures</li>
<li>Ability to travel overnight and attend meetings</li>
</ul><ul><li>Additional duties as assigned</li></ul> 


KNOWLEDGE &amp; SKILLS:
<ul>
<li>Excellent written and verbal communication skills necessary for customer contact, negotiation, presentations, project management and personnel management</li>
<li>Effective quantitative, analytical and interpretive skills</li>
<li>Excellent leadership skills, with a demonstrated ability to motivate staff and obtain results through teamwork</li>
<li>Ability to function effectively under time constraints, consistently meet deadlines and handle multiple tasks in a demanding work environment</li>
<li>Ability to remain poised in stressful situations and communicate diplomatically via various communication channels</li>
<li>Computer proficiency and technical aptitude with the ability to utilize common computer applications</li>
<li>Strong interpersonal, time management, project management, and organizational skills</li>
<li>Maintain a high level of professionalism</li>
<li>Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers&rsquo; Compensation</li></ul> 


EDUCATION &amp; EXPERIENCE:
<ul>
<li>Bachelor's degree or a combination of education and equivalent industry-related experience, with a record of steady advancement in Workers&rsquo; Compensation claims administration</li>
<li>Minimum of 6 years&rsquo; comprehensive workers&rsquo; compensation administration experience</li>
<li>Minimum of 2 years' recent supervisory or management experience</li>
<li>Current license or certification in Workers&rsquo; Compensation must be maintained throughout employment with CorVel</li>
<li>Self-Insured Certificate preferred</li></ul> 


PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $87,190 - $134,613

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. 


ABOUT CORVEL:

CorVel, a certified Great Place to Work&reg; Company, is a national provider of industry-leading risk management solutions for the workers&rsquo; compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Remote</div>

Claims Manager

Coke Florida

Who We Are: 
<ul>
<li>Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.</li>
<li>Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.</li>
<li>In 2025, for the 4th year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.</li>
</ul>
What We Offer: 
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:
 <ul>
<li>Total Wellness Programs including health, dental and vision plans</li>
<li>401K program with healthy company match</li>
<li>Supplemental Life Insurance</li>
<li>Three weeks of vacation pay, and 10 company paid holidays*</li>
<li>Tuition reimbursement</li>
<li>Employee Assistance Programs (EAP)</li>
<li>Competitive compensation</li>
</ul>
Coke Florida is searching for a Workers’ Compensation Claims Manager to work out of our Tampa HQ office.
 
What you'll do: 
Coca-Cola Beverages Florida is seeking an experienced Workers’ Compensation Claims Manager to serve as a key leader within the Enterprise Risk Management team. This role is intended for a seasoned workers’ compensation professional who can independently manage complex and high-exposure claims, exercise sound judgment within delegated authority, and proactively drive outcomes aligned with Coke Florida’s operational, financial, and employee-focused objectives.
 Under the general direction of the Director of Enterprise Risk Management and the Senior Manager of Enterprise Risk Management, the Claims Manager is accountable for end-to-end oversight of Coke Florida’s Workers’ Compensation claims program. The role operates with a high degree of autonomy and is expected to make timely, well-reasoned decisions while coordinating with internal partners, third-party administrators, medical providers, defense counsel, and leadership.
 
Roles and Responsibilities: 
<ul>
<li>Owns the management of Workers’ Compensation claims from intake through resolution, including investigation, compensability determination, medical and indemnity management, reserving, negotiation, and settlement</li>
<li>Exercises independent judgment and decision-making authority on claims within the established Chart of Authority; escalates appropriately when warranted</li>
<li>Serves as the primary internal subject matter expert for Workers’ Compensation claims and related regulatory requirements</li>
<li>Directs and oversees Third Party Administrators, nurse case managers, medical providers, and defense counsel to ensure effective, compliant, and cost-efficient claim handling while allowing the appropriated claim adjudication processes</li>
<li>Conducts regular audits of Workers’ Compensation claim files, including compensability decisions, medical management, reserving accuracy, litigation strategy, and statutory compliance</li>
<li>Actively manages claim diaries and documentation within the RMIS system, ensuring data accuracy, reporting integrity, and regulatory compliance</li>
<li>Leads oversight and administration of the Return-to-Work (RTW) program in partnership with HR, Safety, and Operations</li>
<li>Partners with internal managers and supervisors on injury reporting, accident investigation, root cause analysis, and corrective action planning</li>
<li>Provides technical direction and authority on complex, litigated, or high-exposure Workers’ Compensation claims</li>
<li>Prepares, analyzes, and presents Workers’ Compensation reports, loss trends, and performance metrics for leadership and business units</li>
<li>Identifies trends, emerging risks, and opportunities to reduce claim frequency, severity, duration, and overall cost of Workers’ Compensation</li>
<li>Develops, tracks, and reports key performance indicators to evaluate claim outcomes, TPA performance, RTW effectiveness, and overall program results</li>
<li>Works closely with internal stakeholders including Operations, Human Resources, Legal, Safety, and the broader Enterprise Risk Management team to ensure aligned decision-making, consistent claim strategy, and proactive injury prevention and risk mitigation efforts</li>
</ul>
Skills and Education Required: 
<ul>
<li>Bachelor’s degree and/or equivalent combination of education and significant relevant experience</li>
<li>Minimum of 5 years of progressive Workers’ Compensation claims management experience, preferably in a large, self-insured or complex operational environment</li>
<li>Comprehensive knowledge of Workers’ Compensation statutes, claims administration, medical management, and litigation processes</li>
<li>Demonstrated ability to independently manage complex, litigated, and high-exposure Workers’ Compensation claims</li>
<li>Travel based on business needs</li>
</ul>
Additional skills that will strengthen your candidacy: 
<ul>
<li>Proven ability to operate independently while collaborating effectively within a small, high-performing team</li>
<li>Strong understanding of Workers’ Compensation legal and regulatory requirements</li>
<li>Experience managing a workers' compensation program for a private employer</li>
<li>Excellent analytical, negotiation, and problem-solving skills</li>
<li>Strong communication skills with the ability to influence internal and external stakeholders</li>
<li>High attention to detail with consistent follow-through</li>
<li>Ability to organize, document, and control both digital and physical claim records</li>
<li>Customer-focused mindset balanced with cost control and risk discipline</li>
</ul>
This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
 
Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
 
Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Workers’ Compensation Claims Manager

USAA

<div>Location Tampa, Florida
<div><div><div>Job ID</div><div>
R0117192</div></div>
<div><div>Date posted</div><div>
04/27/2026</div></div>
</div><div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Manager, Claims Operations, you will manage and be accountable for auto and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Tampa, FL . Relocation assistance is not available for this position.
What you&rsquo;ll do:<ul><li>
Inspects and reviews quality of claim files and provide feedback to employees as appropriate.</li><li>
Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.</li><li>
Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners</li><li>
Creates conditions for success removes obstacles, leads and champions change.</li><li>
Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.</li><li>
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.</li><li>
Handles escalations and makes appropriate decisions based on the policy.</li><li>
Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.</li><li>
Hires, develops, and coaches claims employees for results delivery.</li><li>
Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you&rsquo;ll have:<ul><li>
Bachelor&rsquo;s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.</li><li>
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.</li><li>
2 years of direct team lead, supervisory or management experience.</li><li>
Experience using and interpreting data to make decisions.</li><li>
Demonstrated leadership, initiative, customer service and/or claims handling skills.</li><li>
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.</li></ul>
What sets you apart<ul><li>
Experience with end-to-end total loss</li><li>
Experience with Complex Auto Claims</li><li>
Bachelors, advanced degree or related Claims professional certification(s)/designation(s).</li><li>
Strong organizational skills and ability to work in a fast-paced environment.</li><li>
Proven ability to lead, collaborate and build relationships.</li><li>
Strong experience training, coaching, mentoring and developing employees.</li><li>
Strong interpersonal communication skills which include both verbal and written communication.</li></ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Compensation range: The salary range for this position is: $103,450 - $186,210.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Manager, Claims Operations (Auto Complex)

Travelers

<div>Who Are We?
Taking care of our customers, our communities and each other. That&rsquo;s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$47,700.00 - $78,600.00
Target Openings
2
What Is the Opportunity?
Under moderate supervision, manage Workers' Compensation Claims with: Stable Lifetime Indemnity and/or Medical Benefits where the medical expenditures are not expected to exceed $6,000 annually and there are settlement opportunities, Death Benefits, Payment of Award only, Minimal active/pending litigation, including mediation.
 
 
As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
What Will You Do?<ul><li>
Manage and resolve stable lifetime claims.</li><li>
May use structured settlement/annuity as appropriate for the jurisdiction.</li><li>
Manage existing offsets, including apportionment, contribution and subrogation.</li><li>
Facilitate timely claim resolution by leveraging any mitigation opportunities.</li><li>
Establish and update reserves to reflect claim exposure and document rationale.</li><li>
Work in collaboration with specialty resources (i.e. medical and legal) to proactively pursue claim resolution opportunities, (i.e., structured settlement, discontinuation of benefits through litigation). Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services into the overall claim strategy.</li><li>
Apply knowledge to determine causal relatedness of medical conditions.</li><li>
Negotiate settlement of claims within designated authority.</li><li>
Proactively manage inventory with documented plans of action to ensure timely and appropriate file closure or reassignment.</li><li>
Manage cases telephonically with an emphasis on maximizing quality and controlling costs through aggressive case resolution.</li><li>
Review, approve and issue accurate and timely indemnity, medical and expense payments for lifetime/long-term claims.</li><li>
Determine Value of Claim.</li><li>
Complete required letters and state forms and any other documents as required.</li><li>
Establish and maintain incurreds which reflect the exposure of the claim, and document a clear reserve rationale.</li><li>
Apply coverage (limits, endorsements).</li><li>
Determine and apply offset/contribution from 3rd party, second injury fund, liens, etc.</li><li>
Develop and Execute Resolution Strategy.</li><li>
Determine and actively develop ongoing strategic plans for resolution as required and when a significant event impacts the claim.</li><li>
Utilize and manage resources as necessary to resolve outstanding issues.</li><li>
Communicate and complete denials on medical and indemnity issues.</li><li>
Manage inventory to ensure timely file closing or timely reassignment if necessary.</li><li>
Settlement Evaluation and Negotiation.</li><li>
Evaluate and document a detailed settlement analysis, value and range within settlement authority.</li><li>
Execute negotiation strategy and communicate status.</li><li>
Identify and evaluate the need for Allocation or Medicare Set Aside and make appropriate referral.</li><li>
Customer Engagement.</li><li>
Participate in Telephonic and/or onsite File Reviews.</li><li>
Respond to inquiries - verbal and written.</li><li>
Keeping injured worker apprised of claim status.</li><li>
Engage specialty resources as needed.</li><li>
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.</li><li>
Maintain Continuing Education requirements as required.</li><li>
Perform other duties as assigned.</li></ul>
What Will Our Ideal Candidate Have?<ul><li>
College degree.</li><li>
Analytical Thinking: Identifies current or future problems or opportunities; analyzes, synthesizes and compares information to understand issues; identifies cause/effect relationships; and explores alternative solutions that support sound decision-making.</li><li>
Communication: Expresses, summarizes and records thoughts clearly and concisely orally and in writing by applying proper content, format, sentence structure, grammar, language and terminology.</li><li>
Ability to effectively present file resolution to internal and/or external stakeholders.</li><li>
Negotiation: Basic ability to understand alternatives, influence stakeholders and reach a fair agreement through discussion and compromise.</li><li>
Working Insurance Contract Knowledge: Interprets policies and contracts, applies loss facts to policy conditions, and determines whether or not a loss comes within the scope of the insurance contract.</li><li>
Principles of Investigation: Introductory investigative skills including the ability to take statements.</li><li>
Follows a logical sequence of inquiry with a goal of arriving at an accurate reconstruction of events related to the loss.</li><li>
Value Determination: Basic ability to determine liability and assigns a dollar value based on damages claimed and estimates, sets and readjusts reserves.</li><li>
Settlement Techniques: Basic ability to assess how a claim will be settled, when and when not to make an offer, and what should be included in the settlement offer package.</li><li>
Legal Knowledge: Working knowledge, understanding and application of state, federal and regulatory laws and statutes, rules of evidence, chain of custody, trial preparation and discovery, court proceedings, and other rules and regulations applicable to the insurance industry.</li><li>
Medical knowledge: Working knowledge of the nature and extent of injuries, periods of disability, and treatment needed.</li><li>
Understanding of when to utilize a medical resource is needed.</li><li>
WC Technical:</li><li>
Basic ability to demonstrate understanding of WC Products and ability to apply available resources and technology to resolve claims.</li><li>
Demonstrate a clear understanding and ability to work within jurisdictional parameters within their assigned state.</li><li>
Customer Service:</li><li>
Advanced ability to build and maintain productive relationships with our insureds and deliver results with optimal outcomes.</li><li>
Teamwork:</li><li>
Advanced ability to work together in situations when actions are interdependent and a team is mutually responsible to produce a result.</li><li>
Planning &amp; Organizing: Intermediate ability to establish a plan/course of action and contingencies for self or others to meet current or future goals.</li></ul>
What is a Must Have?<ul><li>
High School Diploma or GED and one year of customer service experience OR Bachelor's Degree.</li></ul>
What Is in It for You?<ul><li>
Health Insurance: Employees and their eligible family members &ndash; including spouses, domestic partners, and children &ndash; are eligible for coverage from the first day of employment.</li><li>
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.</li><li>
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.</li><li>
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.</li><li>
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.</li></ul>
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.</div>

Workers Compensation Benefit Management Claim Analyst

Arrive Logistics

<div><div>Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we&rsquo;re building together. We&rsquo;re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes.
</div>
<h3 class="jobSectionHeader">What You'll Do</h3><div>
<ul><li>Advanced Claims Operations &amp; Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.</li>
<li>High-Level External Relations &amp; Advocacy: Lead and manage all high-level external communications and relationships with minimal management assistance. Independently lead scheduled meetings with external parties, addressing complex inquiries, driving resolutions, and identifying actionable items to bring back to management for strategic consideration.</li>
<li>Financial Integrity &amp; Legal Compliance: Comprehensively manage and reconcile all financial aspects of a claims portfolio, ensuring accurate balancing of all receivables and payables. Possess a deep understanding of the distinctions between various payment methods and the strategic reasons for issuing legal documents like releases and assignments of rights in advance of cash payments. Utilize financial insights from claim trends to inform proactive strategies and protect the company's financial interests.</li>
<li>Expert Claim Resolution &amp; Mentorship: Master the management of complex and high-value claims, frequently exceeding $100,000. Leverage deep industry knowledge to navigate intricate investigations and apply a comprehensive understanding of regulations, terms, and conditions to all claim values. Provide mentorship and guidance to junior team members on processing claims across the full range of values.</li>
<li>Operational Strategy &amp; Cross-Functional Synergy: Leverage deep business acumen and a comprehensive understanding of the transportation industry to strategically oversee claim operations, optimizing efficiency and ensuring adherence to time standards across the team. Drive and foster highly effective, cooperative working relationships with all internal departments, acting as a key liaison to streamline processes and mentor others in collaborative best practices.</li>
</ul></div><h3 class="jobSectionHeader">Qualifications
</h3><div><ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.</li>
<li>5+ years of experience managing claims required. Experience in cargo claims in a 3PL environment preferred.</li>
<li>Exceptional organization skills and high attention to detail.</li>
<li>Proficient in Google Suite; conduct basic risk analysis and general data reporting.</li>
<li>Superior written and verbal communication skills. You understand that proactive communication is key.</li>
<li>Ability to work both independently and collaboratively.</li>
<li>Strong critical thinking, judgment, and decision-making skills.</li>
</ul></div><h3 class="jobSectionHeader">The Perks of Working With Us
</h3><div><ul><li>Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.</li>
<li>Invest in your future with our matching 401(k) program.</li>
<li>Build relationships and find your home at Arrive through our Employee Resource Groups.</li>
<li>Maximize your wellness with free counseling sessions through our Employee Assistance Program</li>
<li>Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.</li>
<li>Receive 100% paid parental leave when you become a new parent.</li>
<li>Get paid to work with your friends through our Referral Program!</li>
</ul></div><div><div>Your Arrive Experience</div>
<div>When we say &ldquo;award-winning culture,&rdquo; we mean it. We&rsquo;ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we&rsquo;re not in it for the trophies. We&rsquo;re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive&rsquo;s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.</div>
<div></div>
<div>Notice:</div>
<div>To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.</div></div></div>

Claims Analyst

Checkers & Rally's Drive-In Restaurants

<div>Position Summary
The Risk Management &amp; Loss Prevention Manager is responsible for developing, implementing, and managing programs that reduce operational, financial, and safety-related risk across restaurant operations. This role oversees loss prevention, workplace safety, security, and incident management programs to protect team members, guests, assets, and the brand. The position partners closely with field operations, HR, Legal, Facilities, and external vendors to ensure consistent compliance with company policies and regulatory requirements. 
Work Location
Tampa, FL - Hybrid (3 days onsite) 
Key Responsibilities 
Risk Management &amp; Safety Programs<ul><li>
Develop, implement, and maintain company-wide risk management and safety programs to reduce incidents, injuries, and claims.</li><li>
Establish policies and procedures related to workplace safety, security, and incident response.</li><li>
Monitor compliance with safety standards, OSHA requirements, and internal policies.</li><li>
Analyze incident and claim data to identify trends, root causes, and prevention opportunities.</li></ul> 
Management of Insurance Policies<ul><li>
Responsible for completing annual insurance renewal applications for all lines of insurance, including general liability, property, auto, cyber, directors &amp; officers, errors &amp; omissions, umbrella, crime, workers compensation, and employment practices liability.</li><li>
Responsible for reporting and managing first and third-party insurance claims.</li></ul> 
Loss Prevention &amp; Asset Protection<ul><li>
Develop and manage loss prevention strategies related to cash handling, inventory control, theft, and fraud.</li><li>
Partner with field leadership to reinforce proper controls and accountability.</li><li>
Support investigations related to internal or external theft, policy violations, and security incidents.</li><li>
Recommend and implement loss prevention tools, systems, and best practices.</li><li>
Monitor and manage the facility&rsquo;s alarm systems, ensuring all security protocols are followed, responding promptly to alerts, and coordinating with appropriate personnel or authorities to address potential security breaches or safety concerns.</li></ul> 
Incident Management &amp; Claims Oversight<ul><li>
Oversee the incident reporting process for guest, employee, and property incidents.</li><li>
Partner with HR, Legal, and insurance providers to manage workers&rsquo; compensation, liability, and property claims.</li><li>
Ensure timely, accurate documentation and follow-up on incidents and claims.</li><li>
Support corrective actions and training based on incident outcomes.</li></ul> 
Training &amp; Communication<ul><li>
Partner with Field Training to develop and support training materials related to safety, security, and loss prevention.</li><li>
Provide guidance and education to field and restaurant management on risk mitigation practices.</li><li>
Communicate policy updates, safety alerts, and best practices clearly and consistently.</li><li>
Support a culture of safety and accountability across restaurant operations.</li></ul> 
Cross-Functional Collaboration<ul><li>
Partner with Facilities &amp; Equipment to address physical safety risks and security needs.</li><li>
Collaborate with cross-function teams to align safety and loss prevention requirements with operational standards.</li><li>
Work closely with HR on employee relations issues related to safety and investigations.</li><li>
Coordinate with external vendors, insurers, and law enforcement as needed.</li></ul> 
Audits, Compliance &amp; Continuous Improvement<ul><li>
Conduct or support audits and assessments related to safety, security, and loss prevention compliance.</li><li>
Track corrective action plans and follow-up to ensure sustained improvements.</li><li>
Monitor regulatory changes and recommend updates to policies and procedures.</li><li>
Continuously evaluate program effectiveness and recommend enhancements.</li><li>
Conduct regular loss prevention audits by analyzing food cost reports and reviewing POS data to identify discrepancies, unusual patterns, and potential internal or external theft, implementing corrective actions to mitigate risk and protect profitability.</li></ul> 
Qualifications<ul><li>
Bachelor&rsquo;s degree in Criminal Justice, Risk Management, Business, Operations, or a related field preferred.</li><li>
5&ndash;8 years of experience in risk management, loss prevention, safety, or multi-unit operations.</li><li>
Strong knowledge of restaurant or retail operations, including safety and loss prevention best practices.</li><li>
Experience managing incident reporting, investigations, and claims.</li><li>
Familiarity with OSHA and other relevant safety regulations.</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication, training, and stakeholder management skills.</li><li>
Ability to handle sensitive and confidential information with discretion.</li><li>
Willingness to travel to restaurant locations as required.</li></ul> 
Essential Physical Requirements<ul><li>
Ability to read, analyze, an dinterpret written information</li><li>
Ability to stand or sit for extended periods of time</li><li>
Ability to travel as needed to visit restaurants or attend off-site meetings</li></ul> 
Key Competencies<ul><li>
Risk assessment and mitigation.</li><li>
Loss prevention strategy and execution.</li><li>
Data analysis and reporting.</li><li>
Attention to detail and investigative skills.</li><li>
Security systems monitoring and management.</li><li>
Audit and compliance oversight.</li><li>
Inventory and cost control.</li><li>
Leadership and team development.</li><li>
Communication and conflict resolution.</li><li>
Ethical judgment and integrity.</li></ul> 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-AV1
REQ# 8501 
LOC# 35150-Ops Services</div>

Risk Management & Loss Prevention Manager

<div>
 
 Why USAA?
 
 
 
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 
 
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 
 
 
 The Opportunity
 
 
 
 As a dedicated
 
 Sr. Injury Adjuster- UM
 
 , you will be responsible to adjust attorney-involved, moderately complex UM/UIM claims or moderately complex to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy.
 
 
 This
 
 hybrid
 
 role requires an individual to be
 
 in the office 3 days per week
 
 . This position can be based in one of the following locations:
 
 San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL.
 
 Relocation assistance is
 
 not
 
 available for this position.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Adjusts attorney-involved soft tissue and moderately complex claims with injuries (e.g., torn meniscus, broken bones, disc herniations) and UM/UIM claims, as well as some auto physical damage associated with those claims.
 </li>
 <li>
 Identifies, confirms, and makes coverage decisions on soft tissue and moderately complex bodily injury claims.
 </li>
 <li>
 Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes.
 </li>
 <li>
 Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.
 </li>
 <li>
 Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
 </li>
 <li>
 Partners with and/or directs vendors and internal business partners to facilitate timely claims resolution.
 </li>
 <li>
 Delivers a best-in-class member service experience by setting appropriate expectations and proactive communication.
 </li>
 <li>
 Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
 </li>
 <li>
 May be assigned CAT deployment travel with minimal notice during designated CATs.
 </li>
 <li>
 Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
 </li>
 <li>
 Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
 
 
 </li>
 </ul>
 
 What You Have
 
 
 
 <ul>
 <li>
 High School Diploma or General Equivalency Diploma.
 </li>
 <li>
 2 years of auto claims adjusting experience.
 </li>
 <li>
 1 year of injury adjusting experience with attorney represented claims,
 </li>
 <li>
 Proficient knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations.
 </li>
 <li>
 Proficient negotiation, investigation, communication, and conflict resolution skills.
 </li>
 <li>
 Demonstrated time-management and decision-making skills.
 </li>
 <li>
 Proven investigatory, prioritizing, multi-tasking, and problem-solving skills.
 </li>
 <li>
 Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims.
 </li>
 <li>
 Ability to exercise sound financial judgment and discretion in handling insurance claims.
 </li>
 <li>
 Proficient knowledge of coverage evaluation, loss assessment, and loss reserving.
 </li>
 <li>
 Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 4 or more years auto liability/casualty adjusting experience.
 </li>
 <li>
 1 year or more experience in Uninsured motorist (UM) claims
 </li>
 <li>
 Ongoing professional development with a focus on Insurance
 </li>
 <li>
 Bachelors degree or higher
 
 
 </li>
 </ul>
 
 Compensation range:
 
 The salary range for this position is: $63,590 - $121,530
 
 .
 
 
 
 
 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
 
 
 
 
 Compensation:
 
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 
 
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
 
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 Benefits:
 
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 
 
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 
 
 
 Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
 
 
 
 
 USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
</div>

Sr. Injury Adjuster- UM

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