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casualty claims specialist Jobs in Kansas City

casualty claims specialist

claims representative / adjuster (property) Jobs in Kansas City

claims representative trainee Jobs in Kansas City

claims representative trainee

claims processor

First Chicago Insurance Company

<div>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!
We are seeking an experienced Casualty Claims Specialist! 
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.
The Casualty Claims Specialist will have the following duties and responsibilities:<ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures.</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.</li><li>
Research case and statutory law in order to conduct proper claim investigation.</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.</li><li>
Prepare and present claim evaluations for the appropriate settlement authority.</li><li>
Maintain reasonable expense factors.</li><li>
Handle other duties as assigned</li></ul>
QUALIFICATIONS REQUIRED:<ul><li>
3-5 years in Casualty claims experience a MUST!</li><li>
Knowledge of legal and medical terminology.</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills.</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.</li><li>
Proficiency in Microsoft Office products.</li></ul>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:<ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul>
Visit our company website at firstchicagoinsurance.com</div>

Casualty Claims Specialist

Traders Insurance

<div>Reliable, Local Company, Providing Full-Time Remote Job Opportunities in the Kansas City Metro! - While this position is fully remote, we are looking for candidates that live in the Kansas City Metropolitan area. 
<div>
Play an integral role in driving success, being a part of a passionate team, working directly from the comfort of your own home. We value your expertise and passion and aim to create a supportive atmosphere that encourages personal and professional growth. We pride ourselves on being a leading company in our industry, known for our stability, reliability, and commitment to excellence. At Traders Insurance, we value employee empowerment, open communication, and the ability to make a difference. Join us today to enjoy a multitude of opportunities for learning, development, and advancement.</div> 
<div></div>
<div>
The Bodily Injury Claims Representative position is primarily responsible for the handling of bodily injury and associated property damage claims that result from an automobile accident. The role requires a basic level of technical expertise along with sufficient problem solving and organizational skills to gather details, investigate accidents, and manage the claims process. Every day is different as you work to resolve problems, and we ask that you be willing to work hard in a fast-paced and ever-changing environment. It is also expected this person exhibit strong interpersonal skills with other team members, while providing strong contributions to overall company and claims department success.</div> 

Responsibilities
<ul><li>
Primarily investigates and handles bodily injury claims along with associated property damage claims, including questions of coverage, liability, and damages, of moderate to high complexity.</li><li>
Ability to deliver superior customer service through strong verbal and written communication skills.</li><li>
Interviews customers, claimants, and witnesses.</li><li>
Helps determine coverage and liability (who's at fault for the damages).</li><li>
Partners with appraisers/estimators to manage vehicle repairs.</li><li>
Sets timely, adequate reserves in compliance with the company reserving philosophy.</li><li>
Negotiates with customers and other insurance carriers.</li><li>
Demonstrates ownership attitude with the ability to be analytical and make accurate decisions.</li><li>
Personal computer literate with proficiency in the use of Word and Excel.</li><li>
Ensures all operations are consistent with the stated mission and direction set forth by Traders.</li><li>
All other duties as assigned.</li></ul><ul><li>
Bachelor's degree or four years related work experience.</li><li>
1+ years of prior experience as an auto claims representative or equivalent experience</li><li>
AIC or CPCU degree or equivalent insurance course preferred.</li><li>
Ability to obtain and maintain adjuster license in required states.</li></ul> 

Compensation is commensurate with experience. 

Traders' employees also benefit from:
<ul><li>
Group Medical/Dental/Vision</li><li>
Employee and Dependent Life Insurance</li><li>
Pet Insurance</li><li>
Paid Parental Leave</li><li>
Paid Time Off</li><li>
401K Plan</li><li>
Training and Career Development</li><li>
Opportunities for Advancement</li></ul></div>

Bodily Injury Claims Representative (Remote)

National General Insurance

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor having mastered our processes and obtained technical expertise.<h2 class="jobSectionHeader">
We are seeking a seasoned Homeowner Field Adjuster to join our team in St. Louis, Missouri. The ideal candidate will have extensive experience managing a wide range of homeowner claims and be proficient in both Xactimate and XactAnalysis. The ability to confidently write estimates up to $150K is essential. Covering the St. Louis area, this position offers the opportunity to make an immediate impact by handling complex claims with professionalism and precision. If you're a skilled adjuster ready for a challenging and rewarding opportunity, we encourage you to apply!</h2><h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>Builds mastered relationships with both internal and external customers</li><li>Interprets regulatory compliance and fair claims practices</li><li>Negotiates settlements, makes settlement payments and documents all activities in the most complex of files</li><li>Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training</li><li>Exhibits mastery estimating fundamentals in order to create estimates of damages on complex 1st party homeowner losses of all severities</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3><ul><li>This job does not have supervisory duties.</li></ul>
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
 *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
#LI-TR1 
Skills
Case Management, Complex Claims, Damage Assessment, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Insurance Claims, Large Loss Claims, Performance Management (PM), Property Claims, Property Damage, Property Damage Claims, Property Insurance, Quality Management, Relationship Building, Stakeholder Relationship Management, Water Damage Repair, XactAnalysis, Xactimate 
Compensation
Base compensation offered for this role is: 
 
Field Adjuster Cons I: $53,500 - $86,400 
Field Adjuster Cons II: $56,000 - $93,250 
Field Adjuster Sr Cons I &amp; II: $65,600 - $111,550 
 
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. 
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. 
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. 
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.</div>

Property Field Adjuster - St. Louis, MO - National General

<div>National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers&rsquo; evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor having mastered our processes and obtained technical expertise.<h2 class="jobSectionHeader">
We are seeking a seasoned Homeowner Field Adjuster to join our team in Springfield, Missouri. The ideal candidate will have extensive experience managing a wide range of homeowner claims and be proficient in both Xactimate and XactAnalysis. The ability to confidently write estimates up to $150K is essential. Covering the Springfield, MO area, this position offers the opportunity to make an immediate impact by handling complex claims with professionalism and precision. If you're a skilled adjuster ready for a challenging and rewarding opportunity, we encourage you to apply!</h2><h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>Builds mastered relationships with both internal and external customers</li><li>Interprets regulatory compliance and fair claims practices</li><li>Negotiates settlements, makes settlement payments and documents all activities in the most complex of files</li><li>Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training</li><li>Exhibits mastery estimating fundamentals in order to create estimates of damages on complex 1st party homeowner losses of all severities</li></ul><h3 class="jobSectionHeader">
Supervisory Responsibilities</h3><ul><li>This job does not have supervisory duties.</li></ul>
Sign On Bonus:
You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
 *Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.*
As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
#LI-TR1 
Skills
Case Management, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Performance Management (PM), Property Damage, Property Damage Claims, Quality Management, Relationship Building, Stakeholder Relationship Management, XactAnalysis, Xactimate, Xactimate (Estimating Software), Xactimate Estimating 
Compensation
Base compensation offered for this role is: 
 
Field Adjuster Cons I: $53,500 - $86,400 
Field Adjuster Cons II: $56,000 - $93,250 
Field Adjuster Sr Cons I &amp; II: $65,600 - $111,550 
 
And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. 
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A&ndash; (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Companies &amp; Partners
Direct General Auto &amp; Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Benefits
National General Holdings Corp. is an Equal Opportunity (EO) employer &ndash; Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. 
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. 
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.</div>

Property Field Adjuster - Springfield, MO - National General

Kidney Associates of Kansas City

<div>Medical Biller &amp; Coder (Certified)
Kidney Associates of Kansas City &ndash; Kansas City, MO
Fun, challenging team environment with excellent benefits!
Kidney Associates of Kansas City is seeking a detail-oriented and experienced Medical Biller &amp; Certified Medical Coder to join our team. This role plays a vital part across the entire revenue cycle-from coding and claim submission through payment posting and follow-up-ensuring accuracy, compliance, and optimal reimbursement.
Position Details<ul><li>
Full-time schedule:</li><li><ul><li>
Monday&ndash;Thursday: 8:30 AM &ndash; 5:00 PM</li><li>
Friday: 8:30 AM &ndash; 4:30 PM</li></ul></li><li>
Hybrid work option: 3 days onsite / 2 days remote (after training)</li><li>
Must reside in the Kansas City area</li></ul>
Key Responsibilities<ul><li>
Review medical codes (ICD-10, CPT, HCPCS) for accuracy prior to claim submission</li><li>
Perform internal coding audits to ensure accuracy and compliance with regulations and payer requirements</li><li>
Submit claims to insurance carriers in a timely manner</li><li>
Post payments and reconcile accounts</li><li>
Perform claims follow-up, including denials, corrections, appeals, and resubmissions</li><li>
Manage collections and outstanding balances</li><li>
Work across all aspects of the revenue cycle, not limited to coding</li><li>
Ensure compliance with coding guidelines and billing regulations</li><li>
Maintain accurate documentation within the Electronic Medical Records (EMR) system</li></ul>
Qualifications<ul><li>
Required Certification: Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent</li><li>
1&ndash;2 years of medical billing and coding experience required</li><li>
Strong knowledge of insurance processes, coding standards, and reimbursement procedures</li><li>
Experience with EMR systems required; eClinicalWorks (eCW) preferred</li><li>
Excellent attention to detail, organization, and communication skills</li></ul>
Benefits<ul><li>
Competitive salary</li><li>
Healthy Work-life Balance</li><li>
Comprehensive benefits package, including:</li><li><ul><li>
Medical, Dental, &amp; Vision insurance</li><li>
Paid time Off + Holiday Pay</li><li>
401(k) Retirement Plan</li></ul></li><li>
Supportive, team-oriented work environment</li></ul>
Equal Opportunity Employer</div>

Certified Medical Biller & Coder

Redmond Construction

<div>Why Redmond?

We&rsquo;re a best-in-class general contractor driven by a passion for transforming spaces and providing top tier service to our clients. Named one of Crain&rsquo;s Best Places to Work five years running, our team consists of collaborative, hardworking professionals who bring empathy, integrity, perseverance, and curiosity to complex, high-stakes projects. Team members at every level show up with humility and respect, supporting one another through challenges and staying accountable for delivering work the right way.

Our teams support projects across workplace, amenity, hospitality, healthcare, lab and life sciences, and education sectors. Our vision is to be the strongest pound-for-pound general contractor by delivering exceptional value and exceeding expectations. By doing what&rsquo;s right, asking questions, and continuously improving, we&rsquo;re building more than spaces&ndash;we&rsquo;re building an inclusive, innovative future for our industry. 
What We Need:

We are seeking an experienced Senior Project Manager to lead the field execution of mission critical and data center construction projects nationwide. This role is ideal for individuals who thrive in a traveling position, can establish strong on-site leadership quickly, and have extensive experience managing complex MEP systems, critical infrastructure, commissioning activities, and high-performance building environments. Candidates must be comfortable remaining on-site for the full duration of each project and leading projects where schedule certainty, quality, safety, and operational continuity are paramount. This position is based out of our Chicago office; however, due to the extensive travel requirements, candidates are not required to reside in Kansas City, Missouri, but must be willing to travel there weekly. 
What You'll Do:

Leadership, Collaboration &amp; Professional Development
<ul>
<li>Consistently model and reinforce our core values of empathy, perseverance, integrity, and curiosity through your decision-making and execution</li>
<li>Manage and grow strong, positive relationships with clients, project partners, architects, end users, and owners</li>
<li>Represent the company at kickoff, mid-project, and closeout gatherings to strengthen relationships and leave a lasting impression</li>
<li>Actively participate in industry-related organizations and extracurricular professional activities</li>
<li>Proactively identify and pursue new business development opportunities, including lead generation and pursuits</li>
<li>Build confidence in interviewing, presenting, and pitching to prospective clients 
Provide mentorship, oversight, and support to Project Managers, Project Engineers, and Project Coordinators</li>
<li>Lead onboarding and training for new team members; present ongoing process improvement and best-practice trainings</li>
<li>Deliver performance feedback and contribute to formal reviews for direct reports</li>
<li>Delegate effectively, oversee workload balance, and ensure follow-through on all delegated tasks through completion</li>
<li>Maintain proactive, clear, and professional communication with project partners, preferring verbal outreach followed by written documentation</li>
<li>Demonstrate autonomy in managing project issues by presenting both the problem and potential solutions; escalate to Team Lead only as needed</li>
<li>Foster a positive, accountable team environment&mdash;celebrating team successes and taking ownership of challenges</li></ul> 


Business, Financial &amp; Operational Effectiveness
<ul>
<li>Participate in the prime contract process, including negotiation and alignment with company standards, with oversight from your Team Lead</li>
<li>Lead Trade Partner selection, interviews, awards, and buyouts</li>
<li>Lead creation of Scopes of Work, Exhibit A documents, and the Schedule of Values for all Work Orders</li>
<li>Monitor project financial performance: oversee budgets, manage contingency, allowances, and general requirements, and ensure alignment with profit goals</li>
<li>Ensure timely delivery of accounting questionnaires, pencil draw submissions, and change order/claims approvals</li>
<li>Manage claims, financial reconciliation, and closeout processes, including contingency resolution and Day 2 work planning</li>
<li>Provide accurate and timely pricing to clients for Change Orders, Day 2 work, and Service work</li>
<li>Maintain organized financial tracking and documentation to support transparency and accuracy throughout the project lifecycle</li></ul> 


Project Management, Coordination, &amp; Execution
<ul>
<li>Prioritize and manage multiple projects and tasks, ensuring each receives appropriate attention and alignment with Team Lead on critical decisions</li>
<li>Lead initial project setup, including permitting, project folder creation, and schedule development in partnership with the Superintendent</li>
<li>Coordinate and run kickoff meetings to align team members on expectations, procurement strategy, schedule, profit targets, and responsibilities</li>
<li>Maintain comprehensive awareness of project milestones, deliverables, and critical path items</li>
<li> Lead OAC meetings, delegating agenda and minute preparation while ensuring accuracy, alignment, and thorough documentation</li>
<li>Maintain detailed and organized documentation during project pursuits and execution to ensure full team alignment</li>
<li>Set and monitor hard deadlines with trade partners for claims, change orders, and pencil values</li>
<li>Provide strategic oversight of field teams, trade partners, and vendors, ensuring alignment with project goals</li>
<li>Build and maintain a strong PM&ndash;Superintendent partnership, ensuring field teams are set up for success and project commitments are delivered as promised</li>
<li>Facilitate punch list completion, quality control, and project closeout</li>
<li>Lead final project debriefs and lessons-learned sessions; share insights with the broader company</li></ul> 


Technical Effectiveness &amp; Quality
<ul>
<li>Take full ownership of project delivery, including drawing and construction document review, RFIs, and submittal management</li>
<li>Maintain proficiency in project management and scheduling software; continuously seek ways to improve efficiency and support training of junior staff</li>
<li>Ensure consistent organization of project communication, documentation, and workflows across all platforms</li>
<li>Demonstrate advanced understanding of construction processes, drawings, documents, RFIs, and submittals</li>
<li>Apply strong attention to detail and quality control across all project documentation and execution</li>
<li>Maintain knowledge of permitting workflows and project setup procedures 
Demonstrate proficiency in scheduling concepts and critical path awareness</li></ul> 


Leadership, Collaboration &amp; Professional Development
<ul>
<li>Consistently model and reinforce our core values of empathy, perseverance, integrity, and curiosity through your decision-making and execution.</li>
<li>Site coverage for superintendents as needed</li>
<li>Manage Day 2 items with oversight from Project Manager</li>
<li>Maintain a positive, proactive attitude</li>
<li>Clear, direct, consistent verbal and written communication with trade partners, project partners, and project team</li>
<li>Serve as a knowledgeable resource and mentor to PE I team members and Project Coordinators, actively supporting their development and day-to-day problem solving.</li>
<li>Recognize and address team or trade partner conflicts early, applying sound judgment and effective communication to resolve issues and maintain productive working relationships.</li>
<li>Communicate challenging or unfavorable information in a timely, professional, and solution-oriented manner, ensuring transparency while maintaining strong stakeholder relationships.</li></ul> 


Business, Financial &amp; Operational Effectiveness
<ul>
<li>Manage MSA/work order process once values and scopes are approved by PM &amp; Team Lead</li>
<li>Create and manage procurement log, including weekly and twice-weekly follow-ups with trade partners and email documentation</li>
<li>Create commitments and COs in Procore with PM oversight and approval</li>
<li>Reconcile financials in Procore each month prior to pencil submission to Accounting with PM oversight and approval</li>
<li>Full ability to manage financial master in Procore</li>
<li>Full understanding of pencil draw and pay application process</li>
<li>Demonstrated understanding of estimating processes and best practices, with the ability to support the preparation of competitive bids under appropriate supervision.</li>
<li>Manage Invite To Bid (ITB) process and corresponding documentation</li>
<li>Working knowledge of estimating processes and practices, with the ability to develop strong proficiency.</li>
<li>Take ownership of urgent issues and demonstrate the confidence to promptly address identified issues</li></ul> 


Project Management, Coordination, &amp; Execution
<ul>
<li>Effectively support multiple concurrent projects, demonstrating the ability to manage increased workload and complexity (typically contributing across 3&ndash;4 projects, depending on size and scope).</li>
<li>Assist with set up of project folders &amp; template documents</li>
<li>Assist with permit process and permit corrections</li>
<li>Set up new projects in Procore</li>
<li>Create electronic Superintendent Binder in Procore</li>
<li>Create OAC agendas, reviewed by PM</li>
<li>Document all meetings, including but not limited to OAC meetings, coordination meetings, building and client kick-off meetings, and on-site walkthroughs.</li>
<li>Manage the submittal and procurement process with PM oversight, maintaining an accurate and up-to-date weekly submittal and procurement log.</li>
<li>Prepare clear, comprehensive, and properly structured RFIs with PM oversight</li>
<li>Manage Day 2 items with oversight from Project Manager</li>
<li>Manage closeout documentation in Procore, distribute to the Owner, schedule and document end user training, while providing guidance, mentorship, and oversight to the Project Coordinator to ensure completion within the project closeout month.</li>
<li>Assist with punch list documentation; iPad management on site during punch</li>
<li>Develop accurate project schedules with PM oversight</li>
<li>Ability to distribute project documentation to and from all relevant parties in a timely fashion, best practice is 24 hours (Examples: Partition Layout Notes, Box Walk Notes, Above Ceiling Layout, Above Ceiling Punch, etc.)</li>
<li>Demonstrate accountability by proactively and consistently communicating with partners without the need for PM reminders.</li>
<li>Ability to run meetings confidently both virtually and in-person</li></ul> 


Technical Effectiveness &amp; Quality
<ul>
<li>Set up new projects in Procore</li>
<li>Manage Procore data management; submittals, RFIs, drawing sets, directory management, and punch list tasks</li>
<li>Demonstrates a foundational understanding of the role and responsibilities of each trade within the construction process.</li>
<li>Thorough understanding of construction drawings and document review process</li></ul> 


What You'll Bring:
<ul>
<li>Minimum of eight (8) years of experience as a Project Manager with significant experience delivering mission critical, data center, high-tech, or complex MEP-intensive projects</li>
<li>Experience working within active data centers or operational facilities requiring strict uptime requirements preferred</li>
<li>Strong professional communication skills with clients, design teams, commissioning agents, trade partners, facility operators, and internal stakeholders</li>
<li>Demonstrated proactive problem-solving skills, including early identification of design, constructability, and coordination issues during preconstruction and active construction phases</li>
<li>Comfortable representing the company in client presentations, interviews, and pursuit efforts</li>
<li>Ability to mentor, coach, and support junior staff, contributing to overall team development and consistency across traveling projects</li>
<li>Ability to work flexible schedules and weekends, along with extended stays away from home</li>
<li>Willingness to travel to Kansas City, Missouri for the duration of the project (approximately 6 months)</li></ul> 


Compensation &amp; Benefits:

Competitive salary and industry-leading benefits package, including:
<ul>
<li>Gold PPO Health Insurance (90% of Cost Covered by Redmond)</li>
<li>401k Plan</li>
<li>Generous Flex PTO</li>
<li>Commuter Benefits</li>
<li>Paid Family Leave</li>
<li>Professional Development</li>
<li>Volunteer Time Off</li></ul> 


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected under applicable law.</div>

Traveling Project Manager (Data Centers)

Evernorth

Job Overview Job Title: Remote Customer Service Representative Company: Evernorth (a division of The Cigna Group) Location: Remote (United States) Employment Type: Full-time Salary: $25 - $35 USD per hour Evernorth Health Services is a dynamic and forward-thinking health services organisation, dedicated to making healthcare more affordable and accessible. As a division of The Cigna Group, we provide innovative pharmacy benefits, specialised care coordination, and data-driven solutions to a wide range of clients. We are currently seeking a dedicated and empathetic Customer Service Representative to join our fully remote team. The ideal candidate will be a first point of contact for our valued members, providing outstanding support and ensuring a seamless customer experience. This role is crucial in helping individuals navigate their health services and manage complex medical conditions effectively. Responsibilities As a Customer Service Representative, you will be responsible for a variety of tasks focused on delivering exceptional support. Key responsibilities include: • Responding professionally and efficiently to customer enquiries via telephone, email, and digital messaging platforms. • Providing clear and accurate information regarding pharmacy benefits, claims, and available health solutions. • Assisting customers with problem-solving and resolving any issues they may encounter in a timely and empathetic manner. • Maintaining detailed and precise records of all customer interactions and transactions in our company database. • Collaborating with internal departments, including care coordination and pharmacy teams, to manage and resolve complex customer cases. • Adhering strictly to data protection and confidentiality policies to ensure the security of sensitive customer information. • Consistently meeting or exceeding established performance metrics and quality assurance standards. Qualifications To be successful in this role, you will need a combination of experience, skills, and personal attributes. The essential qualifications include: • Proven experience in a customer-facing service role. Experience within the healthcare, pharmacy, or insurance sectors is highly advantageous. • Exceptional verbal and written communication skills, with a talent for conveying complex information clearly and concisely. • Strong active listening and problem-solving abilities, with a genuine desire to help others. • A high degree of professionalism, patience, and empathy when dealing with sensitive situations. • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a remote environment. • Proficiency in using standard office software and a strong capacity to learn new systems and customer relationship management (CRM) tools. • The ability to work independently and as part of a collaborative team in a remote setting. • A private, quiet, and distraction-free home office space with a reliable, high-speed internet connection. What We Offer • A competitive hourly wage of $25 - $35 USD. • The flexibility and convenience of a fully remote, full-time position. • The opportunity to build a rewarding career within a leading global health services organisation. • A supportive and inclusive team culture that values collaboration and professional growth. • Meaningful work that directly contributes to improving the health and well-being of our customers.

Remote Customer service

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