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Evernorth

<p><br /><strong>Job Overview</strong><br /><br /><br /><strong>Job Title:</strong> <strong>Remote Customer Service Representative</strong><br /><br /><strong>Company:</strong> <strong>Evernorth</strong> (a division of The Cigna Group)<br /><br /><strong>Location:</strong> <strong>Remote (United States)</strong><br /><br /><strong>Employment Type:</strong> <strong>Full-time</strong><br /><br /><strong>Salary:</strong> <strong>$25 - $35 USD per hour</strong><br /><br /><br />Evernorth Health Services is a dynamic and forward-thinking health services organisation, dedicated to making healthcare more affordable and accessible. As a division of The Cigna Group, we provide innovative pharmacy benefits, specialised care coordination, and data-driven solutions to a wide range of clients. We are currently seeking a dedicated and empathetic Customer Service Representative to join our fully remote team. The ideal candidate will be a first point of contact for our valued members, providing outstanding support and ensuring a seamless customer experience. This role is crucial in helping individuals navigate their health services and manage complex medical conditions effectively.<br /><br /><br /><br /><strong>Responsibilities</strong><br /><br /><br />As a Customer Service Representative, you will be responsible for a variety of tasks focused on delivering exceptional support. Key responsibilities include:<br /><br /><br />• Responding professionally and efficiently to customer enquiries via telephone, email, and digital messaging platforms.<br /><br />• Providing clear and accurate information regarding pharmacy benefits, claims, and available health solutions.<br /><br />• Assisting customers with problem-solving and resolving any issues they may encounter in a timely and empathetic manner.<br /><br />• Maintaining detailed and precise records of all customer interactions and transactions in our company database.<br /><br />• Collaborating with internal departments, including care coordination and pharmacy teams, to manage and resolve complex customer cases.<br /><br />• Adhering strictly to data protection and confidentiality policies to ensure the security of sensitive customer information.<br /><br />• Consistently meeting or exceeding established performance metrics and quality assurance standards.<br /><br /><br /><br /><strong>Qualifications</strong><br /><br /><br />To be successful in this role, you will need a combination of experience, skills, and personal attributes. The essential qualifications include:<br /><br /><br />• Proven experience in a customer-facing service role. Experience within the healthcare, pharmacy, or insurance sectors is highly advantageous.<br /><br />• Exceptional verbal and written communication skills, with a talent for conveying complex information clearly and concisely.<br /><br />• Strong active listening and problem-solving abilities, with a genuine desire to help others.<br /><br />• A high degree of professionalism, patience, and empathy when dealing with sensitive situations.<br /><br />• Excellent organisational and time-management skills, with the ability to prioritise tasks effectively in a remote environment.<br /><br />• Proficiency in using standard office software and a strong capacity to learn new systems and customer relationship management (CRM) tools.<br /><br />• The ability to work independently and as part of a collaborative team in a remote setting.<br /><br />• A private, quiet, and distraction-free home office space with a reliable, high-speed internet connection.<br /><br /><br /><br /><strong>What We Offer</strong><br /><br /><br />• A competitive hourly wage of <strong>$25 - $35 USD</strong>.<br /><br />• The flexibility and convenience of a fully remote, full-time position.<br /><br />• The opportunity to build a rewarding career within a leading global health services organisation.<br /><br />• A supportive and inclusive team culture that values collaboration and professional growth.<br /><br />• Meaningful work that directly contributes to improving the health and well-being of our customers.<br /><br /> </p>

Remote Customer service

University of Missouri-Kansas City

<div><div><div><div><h2 class="jobSectionHeader"><b>Hiring Department</b></h2><br>
<div></div><div><div><p><b>UNIVERSITY of MISSOURI-KANSAS CITY</b>
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<b>SCHOOL of MEDICINE</b>
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<b>Office of the Dean</b>
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https://med.umkc.edu/about/</p><br>
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<div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2><br>
<div></div><div><div><p>This position provides a high level of support to the Dean of the School of Medicine. A dean at the School of Medicine has a very high level of responsibility of a prestigious professional school, he/she needs to provide the utmost level of support. This position's focus is to be an extension of the dean and represent him/her when unavailable. This position will be expected to coordinate events, execute initiatives envisioned by the dean, and represent the dean in the most professional manner. This position is expected to understand all aspects of the School and how the departments function together to be able to provide solutions to problems that arise.</p>
<p><b>Key Responsibilities:</b>
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Provides daily executive-level support to the School of Medicine Dean.
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This includes collaboration on sensitive/confidential issues regarding students/potential students/faculty, managing the dean's calendar, creating travel itineraries, drafting media communication, reviewing all approval requests: employment letters, hiring requests, requests for the dean as a speaker<br>
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</p><p><b>Primary point of contact for the School of Medicine Dean:</b>
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Liaison to Volker campus for various matters, liaison to SOM Marketing Department, liaison to UMKC Health Sciences District; attending meetings with the dean (including creating meeting summaries and follow-up action items); participation in leadership meetings; point of contact for Hospital Affiliate leadership<br>
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</p><p><b>Planning and coordinator of SOM events:</b>
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Holiday and staff receptions, visiting professor lecture series (completing appearance agreements, catering, consent to record, W-9, and marketing of events), two commencement ceremonies (in collaboration with Student Affairs), Hospital Hill Run</p>
<p><b>SOM communications:</b>
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Draft report for SOM to the Chancellor's Office regularly, prepare presentations and drafting messages issued by the dean; draft communication to Chancellor and Provost for miscellaneous requests<br>
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</p></div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2><br>
<div></div><div><div><p>A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience or its equivalent from which comparable knowledge and skills can be acquired is necessary.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Anticipated Hiring Range</b></h2><br>
<div></div><div><div><p>The starting salary is a minimum of <b>$53,976</b> annually, commensurate with education, experience, and internal equity.</p>
<p>Salary is determined by a variety of factors, including but not limited to, the individual&rsquo;s particular combination of education, skills, and experience, as well as organizational requirements.</p>
<p>Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.</p>
<p>Grade: Salary Plan # 010
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University Title: Senior Executive Assistant
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To review the University of Missouri&rsquo;s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Application Materials</b></h2><br>
<div></div><div><div><p>Application materials must include a cover letter and updated resume or CV.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Application Deadline</b></h2><br>
<div></div><div><div><p>For best consideration, submit application materials by July 19, 2026. Position will continue to accept and review applications until a qualified candidate is hired.</p><br>
</div></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Sponsorship Information</b></h2><br>
<div></div><div><div><p>Employment visa sponsorship is not available for this position.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Community Information</b></h2><br>
<div></div><div><div><p>Kansas City offers the best of both worlds&mdash;a vibrant, urban community with Midwestern appeal. The city&rsquo;s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City&rsquo;s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.
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UMKC&rsquo;s campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children&rsquo;s Mercy Hospital.
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UMKC is proud to be &ldquo;Kansas City&rsquo;s university,&rdquo; and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefit Eligibility</b></h2><br>
<div></div><div><div><p>This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty &amp; Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement</p><br>
<p></p><p><b>Equal Employment Opportunity</b></p>
<p>The University of Missouri is an Equal Opportunity Employer.
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To request ADA accommodations, please call the Office of Equity &amp; Title IX at 816-235-6910.</p></div></div></div></div></div></div>

Senior Executive Assistant, UMKC School of Medicine

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Remote Customer service

Senior Executive Assistant, UMKC School of Medicine