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2026 pittsfield deputy fire chief ect&e claim Jobs in Boston

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2026 pittsfield fire captain ect&e claim

accounts payable / payroll specialist Jobs in Boston

accounts payable / payroll specialist

accounts payable specialist Jobs in Boston

accounts payable specialist

administrative specialist - breast oncology Jobs in Boston

claims specialist

Liberty Mutual Insurance

<div><b>Description
</b><div><p>The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim&rsquo;s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.</p><p></p><p><b><br>
This is a hybrid position requiring twice a month in-office with preference on candidates residing within 50 miles of Suwanee, GA office. Please note this is subject to change.</b></p><p><br>
</p><p><b>Responsibilities:
</b></p><ul><li>Manages an inventory of claims to evaluate compensability/liability.</li><li>
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.</li><li>
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.</li><li>
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.</li><li>
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
</li><li>Performs other duties as assigned.
</li><li>Bodily injury experience is required.</li></ul></div><b>
Qualifications</b><div><ul><li>
BS/BA degree or equivalent work experience.</li><li>
Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.</li><li>
Required to obtain and maintain all applicable licenses.
</li><li>Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).</li><li>
Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.</li></ul></div><b>
About Us</b><p><b>
Pay Philosophy:</b> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.<br>
<br>
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.<br>
<br>
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits<br>
<br>
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.<br>
<br>
<b>Fair Chance Notices</b></p><ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Claims Specialist

GEICO

<div><p><b>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.</b></p><p><b>
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.</b></p><p></p><p><b>
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.</b></p><p></p><h2 class="jobSectionHeader"><b>
Multi-Line Property Damage Adjuster -In Massachusetts and surrounding area</b></h2><p></p><div><div><div><div><p><b>
Salary: Starting pay rate varies based upon position and location. Ask your Recruiter for details!</b></p><p></p><div><div><div><div><p>
We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Adjuster! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims.</p><p></p><p>
Qualifications &amp; Skills:</p><ul><li>
Valid driver&rsquo;s license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits</li><li>
Willingness to be flexible with primary work location &ndash; position may require either remote or in-office work</li><li>
Solid computer, mechanical aptitude, and multi-tasking skills</li><li>
Effective attention to detail and decision-making skills</li><li>
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities</li><li>
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred</li></ul></div></div></div></div></div></div></div></div><p></p><p><b><br>
Annual Salary</b></p>
$36.63 - $57.49<p>
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations.</p><br>
<p></p>
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.<p></p><p><b><br>
The GEICO Pledge:</b></p><p></p><p><b>
Great Company:</b> At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.</p><p>
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.</p><p></p><p><b>
Great Careers:</b> We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.</p><p></p><p><b>
Great Culture:</b> We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.</p><p>
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.</p><p></p><p><b>
Great Rewards:</b> We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.</p><ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul><p></p><p>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.</p><p></p><p>
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</p></div>

Experienced Multi-Line Adjuster

Massachusetts Property Insurance Underwriting Association

<p>Massachusetts Property Insurance Underwriting Association is seeking a Property Field Manager to join their Claims Department. This position reports to the Director of Claims and supervises the outside Claims Adjusters/Property and Desk Adjusters.</p><p>This position requires work in our Boston, MA office.</p><p>This position is responsible for the direction, training, supervision and periodic evaluation of the Association&rsquo;s outside Adjusters/Property and Desk Adjusters in both Massachusetts and Rhode Island. Also responsible for the inspection, investigation and settlement of the Association&rsquo;s large property claims, including the timely evaluation, negotiation and equitable settlement of those claims in accordance with the terms and conditions of the policy contract.</p><p><b>JOB REQUIREMENTS:</b></p><p>This position requires a bachelor&rsquo;s degree or equivalent experience in addition to formal training in construction modes and knowledge of building codes. Extensive prior claims adjusting experience is necessary, including a thorough knowledge of property coverages, policy interpretation and legal climates. Must maintain an up-to-date comprehension of changes within the insurance industry. Strong verbal and written communication skills are needed to communicate with colleagues, clients and/or vendors and an ability to express ideas and concepts clearly is required. Must have a willingness to work as part of a team, sharing information and learning from colleagues. Strong analytical skills and a high level of accuracy and attention to detail are crucial. Must be able to work independently, have computer proficiency and maintain confidentiality. Must have a working knowledge of estimating software programs, and computer proficiency is required.</p><p><b>RESPONSIBILITIES:</b></p><ul><li>Oversee, train and provide quality assurance of the property adjusters; coordinates the property adjusters&rsquo; workflow.</li><li>Participate in the catastrophe planning of the Claims Department and the training and education of catastrophe adjusters.</li><li>Assist the VP of Claims in negotiating salaries, promotions and hiring of new staff property adjusters. Provide recommendations for corrective action resulting from unsatisfactory job performance.</li><li>Investigate, examine, adjust and settle larger property claims. Provide recommendations to the Underwriting Department with respect to coverage.</li><li>Provide support to staff adjusters in resolving difficult claims, complaints, coverage questions and estimation of value.</li><li>Analyze claims data to identify trends, prepare reports, and recommend improvements to the claims process.</li><li>Disseminate training materials, building trade information, labor and materials costs, and all other information pertaining to Association policies and standards, as well as updates on legal and insurance industry developments.</li><li>Consult with fire and police departments, contractors and investigators to promote cooperation and to ensure prompt and accurate settlement of claims.</li><li>Control expenses consistent with company procedures.</li><li>All other duties and projects as assigned.</li></ul><p><b>ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS</b>:</p><p>To complete the essential functions of this position in a complete and timely fashion, the person must be able to:</p><ul><li>Must be able to remain in a stationary position 100% of the time.</li><li>Needs to occasionally move about the office to access documents, office machinery, interact with team members, attend meetings, etc.</li><li>Operate a computer and other office productivity equipment as needed to meet the requirements of this position.</li><li>Read and create both physical and electronic documents.</li><li>Effectively communicate with employees, customers, vendors, and other internal and/or external business partners on the telephone, in writing and in person.</li><li>Think analytically, concentrate on assigned tasks, observe, and remember detail, and make decisions sufficient to meet the requirements of this position.</li><li>Ability to travel as needed to meet the requirements of this position.</li></ul><p>We offer an excellent benefits package, a matching 401(k) program, pension program, and we are conveniently located in Government Center.</p><p>For more information about Massachusetts Property Insurance, please visit our website at www.mpiua.com. Interested applicants should send resumes via e-mail.</p><p>We are an Equal Opportunity Employer. The Association will give fair and equal consideration to all applicants regardless of race, color, religion, sex, marital status, parental status, national origin, ancestry, sexual orientation, gender identity or expression, pregnancy or pregnancy-related conditions, military service, veteran status, age, disability, genetic information, natural or protective hairstyle, prior psychiatric treatment, use of family and medical leave, or any other characteristic protected by relevant federal, state and local laws, except where a good faith occupational qualification applies.</p><p>Job Type: Full-time</p><p>Pay: $141,400.00 - $212,900.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in Boston, MA 02108</p>

Property Field Manager

Boston Children's Hospital

<div><div><div><div>83892BR</div>
</div><div><div>Patient Services-Pharmacy</div>
</div><div><p><b>Job Posting Description</b></p>
<div><b>General Summary</b><br>
The Pharmacy Technician, Outpatient Pharmacy is responsible for providing pharmacy services including performing prescription intake tasks, resolving insurance claims issues, preparing medications for dispensing, managing inventory, providing excellent customer service to patients, families, and providers, and ensuring compliance with all state and federal regulations, accreditation standards, and hospital policies. The Pharmacy Technician, Outpatient Pharmacy works under the direct supervision of a pharmacist to deliver safe, accurate, and reliable pharmacy services.<br>
<br>
<b>Pharmacy Technician must be able to work a flexible schedule includeing some evenings and weekends.</b><br>
<br>
<b>Key Responsibilities</b><ul><li>
Customer Service &amp; Patient Care: Promptly greets patients and families in person and by telephone with a friendly and helpful attitude. Answers medication-related inquiries, requests authorization for refills, and provides guidance on prescription pick-up. Responds efficiently to inquiries by health care providers with pharmacy questions.</li><li>
Prescription Processing: Receives and processes prescription orders, and continually updates patient information verifying accuracy. Manages the administrative responsibilities for faxing, filing, and/or documenting in medical record for non-electronic prescriptions, MassPAT PMP requirements, 340B eligibility, or other pertinent procedures. Ensures compliance with all regulations.</li><li>
Insurance &amp; Billing Support: Determines and updates patient's insurance information, calls insurance companies to verify coverage, processes claims through the patient's insurance. Investigates and resolves prescription issues. Collaborates with the pharmacist and prescribers to formulate a solution, such as an alternative medicine or co-pay discount program.</li><li>
Medication Preparation: Measures and counts medications and prepares and affixes medication labels for dispensing under pharmacist supervision. Compounds simple or complex non-sterile medications in accordance with established policies, procedures and professional standards. Medication shipping:</li><li>
Inventory Management: Maintains pharmacy inventory by monitoring medication and supplies stock levels, anticipating needed medications and supplies, and removing outdated/expired drugs. Places and expedites orders, receives orders, rotates medications, restocks supplies. Ensures the proper storage of all medications in accordance with policies and procedures.</li><li>
Compliance: Complies with all federal, state, and local pharmacy regulations to ensure a safe, accurate, and compliant dispensing environment. Performs routine quality control, cleaning and equipment maintenance tasks according to established procedures and schedules. Prepares and maintains related logs and records.Adheres to all privacy, infection-control, and annual competency requirements in accordance with hospital policies, accreditation standards, and regulatory requirements.. Participates in training and orientation of new technicians and pharmacy students.</li></ul><br>
<b>
Education, License and Certifications</b><ul><li>
High School Diploma / GED</li><li>
Current registration as a pharmacy technician by the Massachusetts Board of Pharmacy</li><li>
Current national certification as a Pharmacy Technician (CPhT)</li></ul><b>
Experience</b><ul><li>
Strong teamwork skills</li><li>
Strong communication skills</li><li>
Ability to learn effective techniques and processes resulting in few errors or defects</li><li>
Basic knowledge of basic computer skills</li><li>
Strong attention to detail</li><li>
Ability to follow direction</li></ul><b>
Must possess the following pharmaceutical knowledge/skills:</b><ul><li>
Basic pharmaceutical calculations</li><li>
Basic knowledge of medical &amp; pharmaceutical terminology</li><li>
Drug Classification</li><li>
FDA/Legal Compliance</li><li>
Quality control</li></ul></div>
</div><div><p><b>Status</b></p>
<div>Full-Time</div>
</div><div><p><b>Regular, Temporary, Per Diem</b></p>
<div>Regular
</div></div><div><p><b>Standard Hours per Week</b></p>
<div>40
</div></div><div><p><b>Pay Range</b></p>
<div>$22.35-$35.76 Hourly</div>
</div><div><p><b>Office/Site Location</b></p>
<div>Boston</div>
</div><div><p><b>Job Posting Category</b></p>
<div>Pharmacy</div>
</div><div><p><b>Remote Eligibility
</b></p><div>Onsite Only</div></div></div></div><div></div>

Outpatient Pharmacy Technician

hackajob

<div>
 <em>
  <strong>
   hackajob
  </strong>
  is collaborating with
  <strong>
   Verisk
  </strong>
  to connect them with exceptional tech professionals for this role.
  <br/>
  <br/>
 </em>
 We are seeking a talented SDET with a deep passion for delivering quality while working closely with our growing development team. You will have the opportunity to set up new frameworks, create automated test scripts in a CI/CD environment, work with a variety of AWS services and continually optimize our automation processes.
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and develop test framework/tools to achieve the efficiency and productivity to ensure functionality, reliability, performance and scalability of cloud.
  </li>
  <li>
   Develop automation tools/web application using angular.
  </li>
  <li>
   Research new tools in the market which can apply to our business need.
  </li>
  <li>
   Use a wide range of cutting-edge technology to innovate while testing/developing.
  </li>
  <li>
   Design scalable infrastructure for test execution.
  </li>
  <li>
   Explore new ways to expedite the testing life cycle by bringing in different frameworks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   B.S. in Computer Science or equivalent quantitative degree; M.S. degree in Computer Science or equivalent preferred.
  </li>
  <li>
   0-2 years work experience
  </li>
  <li>
   Experience working with AWS infrastructure services.
  </li>
  <li>
   Coding experience with cloud microservices.
  </li>
  <li>
   Professional experience, not academia, architecting systems built with Amazon Web
  </li>
  <li>
   Services, Microservices, Docker images and containers.
  </li>
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   Experience coding with .Net core.
  </li>
  <li>
   Experience in developing and designing REST API's based web Services.
  </li>
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   Experience with Angular WEB development.
  </li>
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   Experience with web technologies: Angular, Node, JavaScript, CSS3, and HTML5.
  </li>
  <li>
   DevOps experience and familiarity with deployment using systems like docker, AWS.
  </li>
  <li>
   Must have experience with SAAS based automation framework development.
  </li>
  <li>
   Nice to have AI/ML exposure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Technical Skills
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 </strong>
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  <li>
   Experience developing automation framework for SAAS based projects.
  </li>
  <li>
   Hands on experience in AWS/Cloud technologies.
  </li>
  <li>
   Hands on experience with Jasmine, Mocha, Protractor automation frameworks for web applications.
  </li>
  <li>
   Experience coding in C# and .Net core.
  </li>
  <li>
   Advanced experience working with any database technologies.
  </li>
  <li>
   Work in DevOps, installing, configuring, and integrating Automation scripts on Continuous Integration tools (CI/CD) like Azure for nightly test suite execution and working knowledge on testing and configuring Amazon Web services (AWS).
  </li>
  <li>
   AWS or Azure Architect certifications are desirable
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
 <br/>
 <br/>
 At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
 <br/>
 <br/>
 For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work&reg; for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work&reg; Certification, we&rsquo;ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World&rsquo;s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.
 <br/>
 <br/>
 We&rsquo;re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
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 <br/>
 Verisk Businesses
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 Underwriting Solutions &mdash; provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
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 Claims Solutions &mdash; supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
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 Property Estimating Solutions &mdash; offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
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 Specialty Business Solutions &mdash; provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
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 Catastrophe and Risk Solutions &mdash; provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
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 Marketing Solutions &mdash; delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
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 Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
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 Verisk Maplecroft &mdash; provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
 <br/>
 <br/>
 Verisk Analytics is an equal opportunity employer.
 <br/>
 <br/>
 Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.
 <br/>
 <br/>
 All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk&rsquo;s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
 <br/>
 <br/>
 https://www.verisk.com/company/careers/
 <br/>
 <br/>
 Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
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 <br/>
</div>


SDET

Nightingale Night Nurses

<p>We are looking for Newborn Care Specialists or Postpartum Doulas in the Greater Boston area [And all over the US!]</p><p>We're looking for help with the best career possible. Cuddling newborns!</p><p>Learn more: https://www.nightingalenightnurses.com/whatisanightnurse/</p><p>You must:</p><p>-Have/be willing to take a <b>training </b>as a Newborn Care Specialist or Postpartum Doula.</p><ul><li>[Newborn Care Specialist trainings must be approved by the NCSA and Postpartum Doula trainings must be from a well-known, reputable company.]</li><li>If you want/need recommendations on training, please say that in your application, and we are happy to offer suggestions!</li><li>We *do NOT* offer training through our company.</li></ul><p>-Have/Be willing to get CPR certified</p><p>-Have overnight availability, at LEAST 2 nights a week but ideally 4-7 [24/7 and day shifts are available also, but nights are a requirement]</p><p>-Have non-familial hands on newborn experience [not just infants/older babies] and be able to provide references for this experience</p><p>-Have your own LLC/DBA/ be willing to get one</p><p>-Have your own liability insurance/be willing to get it</p><p>*We can help you talk through any questions or concerns!*</p><p>Job Types: Full-time, Contract, Temporary</p><p>Pay: $28.00 - $40.00 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Flexible schedule</li><li>Professional development assistance</li></ul><p>Work Location: In person</p>

Newborn Care Specialist/ Postpartum Doula/ "Night Nurse" "Baby Nurse" " Night Nanny"

Activstyle

<div><div><p><b>Ready to make a real difference in people&rsquo;s lives?</b><br>
ActivStyle is seeking compassionate, driven individuals to join our team&mdash;where purpose meets professionalism. As a trusted provider of home‑delivered medical supplies, we empower our clients to live with dignity, independence, and comfort.</p><p>
We are currently hiring for a dedicated <b>Customer Service Specialist</b> based out of our <b>Boston, MA office</b>. This position will operate on a <b>primarily remote/hybrid schedule;</b> however, you will be <b>required to work on‑site in the Boston office as needed</b> to support business needs and provide in‑office coverage when requested.</p><p>
In this role, you&rsquo;ll be the friendly voice and knowledgeable guide helping clients access essential products such as incontinence supplies, urological items, and other personal care essentials&mdash;all delivered discreetly to their door.</p><p>
If you&rsquo;re passionate about helping others and thrive in a supportive, mission‑driven environment, we&rsquo;d love to welcome you to the ActivStyle family.</p></div><p><b>
Position Summary:</b></p><p>
Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should educate Patients of their financial responsibility when applicable.</p><div><h1 class="jobSectionHeader"><b>
Essential Functions and Job Responsibilities:</b></h1><ul><li>
Develop and maintain working knowledge of current products and services offered by the company</li><li>
Answer all calls and emails in a timely manner, in adherence to their goals</li><li>
Document all call information according to standard operating procedures</li><li>
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs</li><li>
Process orders, route calls to appropriate resource and follow up on customer calls where necessary</li><li>
Review all required documentation to ensure accuracy</li><li>
Accurately process, verify, and/or submit documentation and orders</li><li>
Complete insurance verification to determine patient&rsquo;s eligibility, coverage, co-insurances, and deductibles</li><li>
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required</li><li>
Must be able to navigate through multiple online EMR systems to obtain applicable documentation</li><li>
Enter and review all pertinent information in EMR system including authorizations and expiration dates</li><li>
Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies</li><li>
Verify insurance carriers are listed in the company&rsquo;s database system, if not request the new carrier is entered</li><li>
Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process.</li><li>
Meet quality assurance requirements and other key performance metrics</li><li>
Facilitate resolution on customer complaints and problem solving</li><li>
Pays attention to detail and has great organizational skills</li><li>
Actively listens to patients and handle stressful situations with compassion and empathy</li><li>
Flexible with the actual work and the hours of operation</li><li>
Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and &ldquo;How-To&rdquo; documents</li><li>
Develop and maintain working knowledge of current HME products and services offered by the company.</li><li>
Maintain patient confidentiality and function within the guidelines of HIPAA.</li><li>
Completes assigned compliance training and other educational programs as required.</li><li>
Maintains compliant with ActivStyle&rsquo;s Compliance Program.</li><li>
Assist operations with on-call responsibilities as needed during non-business hours in accordance with company policy.</li><li>
Depending on the geographic territory and size of the branch location, may require assisting operations with deliveries.</li><li>
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.</li><li>
Perform other related duties as assigned.</li></ul><h1 class="jobSectionHeader"><b>
Competency, Skills and Abilities:</b></h1><ul><li>
Excellent customer service skills</li><li>
Analytical and problem-solving skills with attention to detail</li><li>
Decision Making</li><li>
Excellent ability to communicate both verbally and in writing</li><li>
Ability to prioritize and manage multiple tasks</li><li>
Proficient computer skills and knowledge of Microsoft Office</li><li>
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.</li><li>
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li><li>
Ability to work independently as well as follow detailed directives</li><li>
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction</li><li>
Computer skills including knowledge of Microsoft Office applications</li></ul><h1 class="jobSectionHeader"><b>
Education and Experience Requirements:</b></h1><ul><li>
High School Diploma or equivalent &amp;</li><li>
One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.<br>
Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.</li></ul><h1 class="jobSectionHeader"><b>
Physical Demands and Work Environment:</b></h1><ul><li>
Work environment may be stressful at times, as overall office activities and work levels fluctuate</li><li>
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time</li><li>
Subject to long periods of sitting and exposure to computer screen</li><li>
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use</li><li>
Must be able to lift 5 to 10 pounds periodically as needed.</li><li>
 Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.</li><li>
Mental alertness to perform the essential functions of position.</li><li>
May be exposed to angry or irate customers or patients</li><li>
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen.</li></ul><div><p><b>
Amazing Benefits At A Glance:</b></p></div><ul><li>
Team Driven and Values Based Culture</li><li>
Medical, Dental, and Vision Benefits</li><li>
Paid Time Off (PTO), Holiday Pay, Sick and Safe Time for Applicable States</li><li>
Employee Assistance Program</li><li>
Career Growth Opportunities</li><li>
401(k) and Generous Employer Match Opportunity</li></ul><div>
At ActivStyle we don&rsquo;t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our team and our community. We are proud to be an equal opportunity workplace and an affirmative action employer.</div><div><br>
<i>
This employer participates in E-Verify. Following acceptance of any job offer, at the start of employment the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment this employer will provide written instructions to provide an opportunity to contact the appropriate agencies and resolve the discrepancy prior to taking any action against continued employment.</i></div></div></div><div></div>

Customer Service Specialist

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