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Human Capital HR Solutions

Deputy Manager &ndash; Shared Services (Persistency, Post Issuance &amp; Channel Engagement)Human Capital HR Solutions (HC) is hiring on behalf of a reputable client in the Insurance Sector for the position of Deputy Manager &ndash; Shared Services. We are looking for a dynamic professional with strong analytical and operational expertise to manage persistency initiatives, post-issuance servicing, and channel engagement.Industry: Insurance Location: Head Office, Karachi Qualification: Bachelor&rsquo;s or above Experience: 05&ndash;08 Years Package: Market CompetitiveKey Requirements<ul><li>Strong understanding of the insurance sector, especially Bancassurance, Operations, and Post-Issuance processes</li><li>Strong analytical skills with proficiency in MS Excel and reporting tools</li><li>Excellent communication, follow-up discipline, and stakeholder management abilities</li><li>Ability to work in a fast-paced environment with tight timelines</li></ul>Key Responsibilities<ul><li>Drive persistency initiatives and improve renewal performance</li><li>Oversee post-issuance servicing and ensure timely resolution of customer requests</li><li>Strengthen coordination and engagement with channel partners and regional sales teams</li><li>Manage reporting, reconciliation, and compliance requirements</li><li>Support operational enhancements and process improvements across the channel</li></ul>How to Apply Send your resume to: careers1.hc@gmail.com CC: careers@humancapitalintl.com Please mention &ldquo;Deputy Manager &ndash; Shared Services&rdquo; in the subject line.Follow our social accounts for the latest job opportunities:&middot; Instagram: https://www.instagram.com/humancapitalhrsolutions/&middot; LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/&middot; Facebook: https://www.facebook.com/humancapitalhrsolution/Job Type: Full-timeWork Location: In person

Deputy Manager – Shared Services (Persistency, Post Issuance & Channel Engagement)

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Delivery Hero is seeking a Manager, Rider Engagement to drive a cohesive rider engagement strategy across APAC, Europe, and T&uuml;rkiye. This role will define global standards while enabling regional and local execution excellence. 
You will sit at the intersection of Operations, Product, Communications, and Data - shaping how we engage, inform, and retain our rider community across diverse regulatory and cultural environments. 
 
This role will serve as the single accountable owner for engagement governance, communication standards, event best practices, and operating model alignment. The objective is to create a scalable, data-driven engagement framework while ensuring local markets have the right team setup, ownership clarity, and capability to execute effectively. 
 
Key Responsibilities 
1. Global Rider Engagement Strategy<ul><li>
Develop and own three brands' cross-regional rider engagement framework.</li><li>
Define engagement maturity tiers and minimum standards across markets.</li><li>
Optimize rider lifecycle touchpoints (onboarding, activation, performance, retention, reactivation).</li><li>
Identify scalable best practices and reduce duplication across regions.</li></ul> 
2. Rider Communications Governance<ul><li>
Establish global communication principles, tone of voice, and governance standards.</li><li>
Improve clarity and consistency of in-app, push, email, and policy communications.</li><li>
Partner with Product, Legal, and Ops to ensure compliant and transparent messaging.</li><li>
Strengthen communication around sensitive topics (performance metrics, redispatch, POD, safety, fraud prevention).</li></ul> 
3. Rider Satisfaction &amp; Performance Analytics (RSAT Ownership)<ul><li>
Lead cross-regional RSAT analysis and standardize measurement methodology.</li><li>
Identify root causes of dissatisfaction and prioritize initiatives.</li><li>
Build structured reporting for senior leadership.</li><li>
Link engagement initiatives to core KPIs (retention, churn, working hours, fill rate, activation, reactivation).</li></ul> 
4. Rider Engagement Events &ndash; Best Practices &amp; ROI<ul><li>
Define global frameworks for rider engagement events (recognition, seasonal campaigns, loyalty initiatives, safety engagement).</li><li>
Develop scalable playbooks covering targeting, budgeting, execution, and measurement.</li><li>
Implement structured experimentation (control vs target group methodology).</li><li>
Establish ROI measurement standards to ensure data-backed investment decisions.</li></ul> 
5. Local Staffing &amp; Operating Model Optimization<ul><li>
Conduct cross-market assessment of rider engagement ownership and resourcing.</li><li>
Evaluate whether markets have the appropriate team structure, capability, and bandwidth.</li><li>
Recommend optimized operating models (centralized, hybrid, or local structures).</li><li>
Clarify role definitions, responsibilities, and governance mechanisms.</li><li>
Support implementation of revised structures where required.</li></ul> 
6. Cross-Regional Leadership &amp; Alignment<ul><li>
Lead structured cross-regional forums for alignment and knowledge sharing.</li><li>
Act as the central bridge between Global and Regional Ops.</li><li>
Influence stakeholders across APAC, EU, and TR without direct authority.</li><li>
Ensure engagement strategy aligns with broader business and operational priorities.</li></ul> 

Qualifications 
<ul><li>
4-6 years of experience in Engagement, Community, Operations, Marketplace, or Marketing roles.</li><li>
Proven experience managing multi-market or global programs.</li><li>
Strong analytical and data storytelling skills.</li><li>
Experience designing scalable frameworks and governance structures.</li><li>
Excellent stakeholder management skills across cultures and time zones.</li><li>
Experience in gig economy, logistics, mobility, or tech marketplace environments preferred.</li></ul> 
Key Competencies<ul><li>
Strategic thinking with operational execution</li><li>
Data-driven decision making</li><li>
Cross-cultural leadership</li><li>
Structured experimentation mindset</li><li>
Clear and empathetic communication</li></ul> 
Success Metrics<ul><li>
Measurable improvement in RSAT across regions.</li><li>
Increased rider retention and reduced churn.</li><li>
Adoption of standardised engagement and communication frameworks.</li><li>
Demonstrated ROI from engagement events and initiatives.</li><li>
Clear, optimized local engagement ownership model across markets.</li><li>
Improved consistency and clarity in rider communications.</li></ul></div>

Manager, Rider Engagement

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 Delivery Hero is seeking a Manager, Rider Engagement to drive a cohesive rider engagement strategy across APAC, Europe, and T&uuml;rkiye. This role will define global standards while enabling regional and local execution excellence.
 
 
 You will sit at the intersection of Operations, Product, Communications, and Data - shaping how we engage, inform, and retain our rider community across diverse regulatory and cultural environments.
 
 
 This role will serve as the single accountable owner for engagement governance, communication standards, event best practices, and operating model alignment. The objective is to create a scalable, data-driven engagement framework while ensuring local markets have the right team setup, ownership clarity, and capability to execute effectively.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Global Rider Engagement Strategy
 </li>
 <li>
 Develop and own three brands' cross-regional rider engagement framework.
 </li>
 <li>
 Define engagement maturity tiers and minimum standards across markets.
 </li>
 <li>
 Optimize rider lifecycle touchpoints (onboarding, activation, performance, retention, reactivation).
 </li>
 <li>
 Identify scalable best practices and reduce duplication across regions.
 </li>
 <li>
 Rider Communications Governance
 </li>
 <li>
 Establish global communication principles, tone of voice, and governance standards.
 </li>
 <li>
 Improve clarity and consistency of in-app, push, email, and policy communications.
 </li>
 <li>
 Partner with Product, Legal, and Ops to ensure compliant and transparent messaging.
 </li>
 <li>
 Strengthen communication around sensitive topics (performance metrics, redispatch, POD, safety, fraud prevention).
 </li>
 <li>
 Rider Satisfaction &amp; Performance Analytics (RSAT Ownership)
 </li>
 <li>
 Lead cross-regional RSAT analysis and standardize measurement methodology.
 </li>
 <li>
 Identify root causes of dissatisfaction and prioritize initiatives.
 </li>
 <li>
 Build structured reporting for senior leadership.
 </li>
 <li>
 Link engagement initiatives to core KPIs (retention, churn, working hours, fill rate, activation, reactivation).
 </li>
 <li>
 Rider Engagement Events &ndash; Best Practices &amp; ROI
 </li>
 <li>
 Define global frameworks for rider engagement events (recognition, seasonal campaigns, loyalty initiatives, safety engagement).
 </li>
 <li>
 Develop scalable playbooks covering targeting, budgeting, execution, and measurement.
 </li>
 <li>
 Implement structured experimentation (control vs target group methodology).
 </li>
 <li>
 Establish ROI measurement standards to ensure data-backed investment decisions.
 </li>
 <li>
 Local Staffing &amp; Operating Model Optimization
 </li>
 <li>
 Conduct cross-market assessment of rider engagement ownership and resourcing.
 </li>
 <li>
 Evaluate whether markets have the appropriate team structure, capability, and bandwidth.
 </li>
 <li>
 Recommend optimized operating models (centralized, hybrid, or local structures).
 </li>
 <li>
 Clarify role definitions, responsibilities, and governance mechanisms.
 </li>
 <li>
 Support implementation of revised structures where required.
 </li>
 <li>
 Cross-Regional Leadership &amp; Alignment
 </li>
 <li>
 Lead structured cross-regional forums for alignment and knowledge sharing.
 </li>
 <li>
 Act as the central bridge between Global and Regional Ops.
 </li>
 <li>
 Influence stakeholders across APAC, EU, and TR without direct authority.
 </li>
 <li>
 Ensure engagement strategy aligns with broader business and operational priorities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4-6 years of experience in Engagement, Community, Operations, Marketplace, or Marketing roles.
 </li>
 <li>
 Proven experience managing multi-market or global programs.
 </li>
 <li>
 Strong analytical and data storytelling skills.
 </li>
 <li>
 Experience designing scalable frameworks and governance structures.
 </li>
 <li>
 Excellent stakeholder management skills across cultures and time zones.
 </li>
 <li>
 Experience in gig economy, logistics, mobility, or tech marketplace environments preferred.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strategic thinking with operational execution
 </li>
 <li>
 Data-driven decision making
 </li>
 <li>
 Cross-cultural leadership
 </li>
 <li>
 Structured experimentation mindset
 </li>
 <li>
 Clear and empathetic communication
 
 
 </li>
 </ul>
 
 Success Metrics
 
 
 
 <ul>
 <li>
 Measurable improvement in RSAT across regions.
 </li>
 <li>
 Increased rider retention and reduced churn.
 </li>
 <li>
 Adoption of standardised engagement and communication frameworks.
 </li>
 <li>
 Demonstrated ROI from engagement events and initiatives.
 </li>
 <li>
 Clear, optimized local engagement ownership model across markets.
 </li>
 <li>
 Improved consistency and clarity in rider communications.
 </li>
 </ul>
</div>

DM Clinical Research

<div>DM Clinical Research, the largest privately-owned Research Management Organization in the Houston area and one of the top fifty in the country, is looking for a Patient Engagement Specialist for their Patient Marketing Department. Please note this position will be paid on an hourly basis.
Responsibilities: 
A Patient Engagement Coordinator for DM Clinical Research (DMCR) will be responsible for but 
not limited to:<ul><li>
Completing DMCR-required training, including GCP and NIH.</li><li>
Engaging diverse populations to volunteer as participants in diverse research studies.Capturing required metrics in company databases while adhering to IRB and HIPAA 
guidelines for data collection, to drive ongoing evaluation of program operations</li><li>
Analyzing daily metrics in all databases to assess individual and team performance</li><li>
Initiating data-driven improvements for engagement, enrollment, and retention 
processes</li><li>
Learning process of engagement and enrollment after training and observation by 
Clinical Research Coordinator and Principal Investigators (PIs).</li><li>
Communicating closely with patients, providers, clinical team, outreach workers, and other staff to promote participation and achieve patient engagement metrics established management team.</li><li>
Utilizing electronic medical records and health center workflow to maximize patient 
engagement and minimize interruptions to clinical processes.</li><li>
Assist with creation and execution of patient marketing collateral
</li><li>Social media management for patient marketing</li></ul>
Experience and Skills Required:<ul><li>
Beginning follow-up process to maintain contact with participants already enrolled in the program.</li><li>
Flexibility to work evenings and weekends.</li><li>
Bachelor&rsquo;s Degree required
</li><li>Some social media/marketing experience preferred</li><li>
Graphic design experience is a plus but not required</li></ul></div>

Patient Engagement Specialist

LINGUISTS Institute

Introduction: Linguists and Visacons is a leading English Test Preparation and Study Abroad consulting firm dedicated to helping students achieve their educational and career goals. We are seeking a dynamic and results-driven Business Development Manager to join our team.Job Description: As a Business Development Manager, you will play a crucial role in engaging with potential clients via social media and WhatsApp, converting leads, and driving sales growth. If you have excellent communication skills and a passion for helping others achieve their educational goals, we want to hear from you!Very generous monthly remuneration based on target achievement. Responsibilities:<ul><li>Engage with potential clients via social media and WhatsApp chats.</li><li>Identify and convert leads into sales.</li><li>Maintain accurate records of interactions and sales progress.</li><li>Provide excellent customer service and support to prospective clients.</li><li>Follow up with leads to ensure successful conversion.</li><li>Meet and exceed sales targets and KPIs.</li><li>Address all queries raised on social media channels.</li></ul>Requirements:<ul><li>Proven experience in sales.</li><li>Strong sales skills with a track record of meeting or exceeding targets.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in using social media platforms.</li><li>Experience in handling chats and engaging with clients via WhatsApp.</li><li>Ability to identify customer needs and provide tailored solutions.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated and able to work independently as well as part of a team.</li></ul>Job Type: Part-timePay: Rs100,000.00 per monthWork Location: Remote

Business Development Manager

HR Ways

About the Company:﻿Looking for a packages and containers manufacturing industry. Their production department, armed with the latest plate making and exposing facilities and with the highest standards of European printing machines from Heidelberg, Germany, handles the most difficult of printing jobs as a part of routine.Role Overview &ndash; Sales AssociateJob Summary:We are seeking a proactive Sales Associate with 2+ years of experience in the packaging industry to join our dynamic team in Karachi. The successful candidate will be primarily responsible for generating new client leads through cold calling and other outreach methods, maintaining a robust client database, and conducting regular follow-ups to nurture client relationships.Key Responsibilities:Lead Generation: Utilise cold calling and other effective outreach strategies to generate new leads. Identify potential clients within the Karachi area and initiate contact to introduce our printing and packaging solutions.Client Database Management: Maintain an up-to-date and accurate client database. Enter all client interactions, including inquiries and follow-up actions, ensuring all data is current and accessible.Client Relationship Management: Conduct regular follow-ups with potential and existing clients to ensure continued interest and satisfaction with our offerings. Address any queries and provide additional information to aid their purchasing decisions.Support Sales Manager: Provide generated leads to the Sales Manager and assist with the initial stages of client engagement. Prepare reports on lead generation activities and outcomes for review.Collaborate with Sales Team: Work closely with the sales team to refine lead generation strategies and enhance client engagement processes. Participate in team meetings to discuss targets and strategies.Market Research: Conduct market research to stay informed about industry trends and competitor activities within the Karachi region. Use this information to adjust lead generation tactics.Event Participation: Occasionally participate in industry events and trade shows to network with potential clients and promote our products.Education: Minimum of a Bachelor's degree in Business Administration, Marketing, or a related field.Skills &amp; Qualifications:<ul><li>Proven experience in sales, specifically within the packaging industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organisational abilities and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suite.</li><li>If the candidate has strong relationships in the Banking, FMCG, and Cosmetics sectors, that is a plus.</li></ul>Other Details: ﻿Experience: ﻿2+ years ﻿﻿Location: ﻿Karachi ﻿﻿Benefits: ﻿Medical, Fuel, Leave, Yearly bonus.Job Type: Full-timeWork Location: In person

Sales Associate - Packaging Industry

ASPIRE 92 (SMC-PRIVATE) LIMITED

Job Description:Aspire 92 is seeking an experienced Online Platform Manager to oversee and enhance our digital andUpwork-based operations supporting financial projects and client engagement. The ideal candidatewill combine strong financial knowledge with digital management expertise to ensure seamlessplatform performance, efficient workflows, and client satisfaction.Key Responsibilities:<ul><li>Manage and optimize online platforms, including Upwork, for financial and client operations.</li><li>Collaborate with finance, IT, and operations teams to improve efficiency and service quality.</li><li>Monitor analytics, performance metrics, and client interactions to drive improvement.</li><li>Coordinate with vendors and teams for platform updates, troubleshooting, and reporting.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Finance, Business, or related field (MBA preferred).</li><li>5+ years of experience in platform management within the finance or fintech sector.</li><li>Strong understanding of Upwork operations, client management, and reporting.</li><li>Proficiency with analytics tools, CRMs, and MS Excel.</li><li>Experience working with US-based clients is a plus.</li></ul>Skills:<ul><li>Detail-oriented and organized</li><li>Excellent communication and teamwork</li><li>Proactive and results-driven mindset</li></ul>Job Type: Full-timeWork Location: Hybrid remote in Karachi

Online Platform Manager

Explore 859+ Client engagement manager in Karachi this March. Find roles across top companies and apply now to boost your career.

859 client engagement manager jobs In Karachi

Deputy Manager – Shared Services (Persistency, Post Issuance & Channel Engagement)

Manager, Rider Engagement

Manager, Rider Engagement

Patient Engagement Specialist

Business Development Manager

Sales Associate - Packaging Industry

Online Platform Manager