account management specialist

associate / senior associate - consumer experience, ksa Jobs in Riyadh

client services partner

customer success lead

customer success manager

client experience specialist

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
Role Overview
SAP is looking for a Solution Sales Executive Expert level (SSE), who is a strategic sales role that combines deep SAP expertise, business acumen, and end-to-end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organisation as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution&mdash;supporting both specific CX LoB and the overall &ldquo;SAP Business Suite&rdquo; strategy.
We are looking for a Solution Sales Executive at expert level with specific experience in the CX area (commerce, marketing, sales &amp; marketing). 
Key Responsibilities
Account Ownership &amp; Strategy: Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and the broader account plans of the account team.
Drive the End-to-End Customer Value Journey with Domain Expertise: Provide domain expertise and thought leadership in the solution area to understand and address high-priority business challenges. Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the LoB.
Pipeline &amp; Opportunity Management: Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.
Product Success &amp; Innovation: Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g., scalable PoCs, partner co-investments).
Enablement, Demos &amp; Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programmes. Collaborate with Demo &amp; Learning teams to provide updated assets and trial environments for scalable enablement programmes, as well as customised demos, POCs and prototypes with customer-specific data.
Value Proposition &amp; Executive Engagement: Collaborate with value advisors to craft compelling narratives that articulate ROI, value leakage, and competitive advantages. Conduct strategic discovery and workshops, and deliver persuasive pitches that present solutions to distinct customer business and buying-centre challenges to accelerate executive buy-in and drive demand independently of RFPs.
Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organisational profitability and cloud revenue growth.
Adoption &amp; Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations. Collaborate with CS and CS&amp;D adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximise customer value.
Customer Success &amp; Field Impact: Own CX LoB deal cycles, work hand in hand with the Customer Success Manager (CSM) team, and organise enablement and executive engagement. Elevate customer discussions to prioritise investment and drive measurable outcomes.
Relationship Building &amp; Governance: Drive C-suite engagement and Buying Centre alignment by fostering long-term, high-value relationships and converting executives into advocates and brand ambassadors. Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders, focusing on solution adoption, innovation, risks and opportunities.
Ecosystem &amp; Partner Engagement: Own relationships with strategic consulting partners (e.g., Accenture, Deloitte, PwC, EY) and with VARs to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions. Maintain direct, high-quality relationships with partner account leads.
Collaboration &amp; Orchestration: Align closely with Sales, CSM, and Marketing to ensure SSE impact is fully integrated into the go-to-market engine through a tailored GTM approach. Drive joint accountability and coordination across internal stakeholders to maximise market impact.
Competitive &amp; Industry Expertise: Maintain deep technical and functional expertise across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market. 
Qualifications &amp; Competencies<ul><li>
10-15 years' industry, strong executive relationship-building skills with proven C-suite influence.
</li><li>B2B enterprise experience with multi-stakeholder SaaS cycles.</li></ul><ul><li>
Proven experience in account management or solution sales</li><li>
Strong understanding of solution sales, customer value realisation, and account planning methodologies; track record in expansion selling (account growth) within the CX area.</li><li>
Deep CX domain expertise, with a strong understanding of AI and innovation trends.</li><li>
Maps value levers and tell a quantified ROI story and create a compelling business case</li></ul><ul><li>
Strategic thinking, business acumen, relationship building and client advocacy skills.</li><li>
Excellent communication, negotiation, and stakeholder management abilities.</li></ul> 
Why This Role Matters
The SSE is pivotal in shaping SAP&rsquo;s market leadership in the CX suite by delivering transformative solutions, driving innovation (particularly in AI), and orchestrating value throughout the customer lifecycle. This role sits at the intersection of strategy, technology, and relationship management, ensuring customers realise the full value of their SAP investments and positioning the organisation for sustained growth.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 445750 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

CX Solution Sales Expert

Noon Academy

<div>About Noon<h3 class="jobSectionHeader"> 
About Noon</h3>
Radically Changing the Way People Learn!
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<div>
Hear it directly from our CEO and co-founder: this 
 
Learn more about us: here</div>
Now: We&rsquo;re laser-focused on reinventing schools in Saudi Arabia. We&rsquo;re accelerating rapidly, well-funded, and profitable. 
 
Office: Full-time, Riyadh-based. We&rsquo;ve got a sweet office near the Boulevard, and we&rsquo;d love to have you in it.<h2 class="jobSectionHeader"> 
About the job</h2>
Shaping the Next Gen Schools 
We&rsquo;re on a mission to radically change the way students learn. We believe in solving hard problems, and we play to win&mdash;we measure progress by revenues, students, and learning gains. Our approach? Build high-performing teams, giving them the freedom to dream big and execute boldly. 
 
Today, we&rsquo;re building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we&rsquo;re reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity. 
 
Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it. 
 
The Role 
 
As Staffing Experience Specialist, you own the day-to-day operational systems that power Noon&rsquo;s school teams &mdash; teachers, classroom supervisors, school leads, and school managers. 
 
You are responsible for making sure staff operations work cleanly and consistently at scale: onboarding happens on time, roles are clear, performance processes run, data is accurate, and offboarding is compliant. 
 
You work closely with School Operations, Staffing, Learning, and People teams to ensure school staff are set up correctly, supported continuously, and managed through clear, enforceable processes. 
 
What you&rsquo;ll do<ul><li> 
Run and standardise staff onboarding</li></ul>
Own Onboarding Execution For All School-based Roles<ul><li>
ensure contracts, documentation, and system access are completed</li><li>
ensure staff understand role expectations, reporting lines, and policies</li><li>
reduce ramp-up time and early confusion</li></ul>
Continuously improve onboarding checklists, timelines, and SOPs so onboarding works reliably across all schools.<ul><li> 
Build and enforce core staff operations</li></ul>
Create, Maintain, And Enforce SOPs For<ul><li>
onboarding and offboarding</li><li>
performance management cycles</li><li>
internal movements and role changes</li></ul>
Ensure These Processes Are<ul><li>
followed by schools</li><li>
documented and auditable</li><li>
practical for on-the-ground execution</li></ul>
You are accountable for fixing breakdowns &mdash; not just documenting them.<ul><li> 
Own staff data, compliance, and offboarding</li></ul>
Manage Accurate Staff Records Across HR Systems<ul><li>
contracts, role data, reporting lines</li><li>
onboarding and exit documentation</li></ul>
Run Offboarding Processes End-to-end To Ensure<ul><li>
compliance with KSA labor laws</li><li>
clean handovers for schools</li><li>
no loose ends in data or documentation</li><li>
Fix operational gaps in school staffing</li></ul>
Use feedback from school teams and ops data to identify:<ul><li> 
recurring confusion in roles or ownership</li><li>
delays or failures in staff processes</li><li>
breakdowns between central teams and schools</li></ul>
Translate issues into clear process fixes, tighter SOPs, or better execution &mdash; not one-off workarounds.<ul><li> 
Work cross-functionally to keep schools running</li></ul>
Partner Daily With<ul><li>
School Ops to unblock execution issues</li><li>
Staffing to align hiring and school needs</li><li>
Learning to ensure staff setup supports instructional delivery</li></ul>
Support People Initiatives Tied Directly To Operations, Such As<ul><li>
performance cycles</li><li>
role progression frameworks</li><li>
recognition tied to execution quality</li></ul>
What we&rsquo;re looking for<ul><li> 
Roughly 3+ years of experience in Operations, People Ops, or HR Operations</li><li>
Strong execution mindset &mdash; you run processes end-to-end</li><li>
Comfortable working with frontline, multi-site teams</li><li>
High attention to detail with a bias toward action and follow-through</li></ul>
Tools<ul><li>
Confident in Excel / Sheets and HR systems</li><li>
Strong at writing and maintaining SOPs</li><li>
Clear, direct communicator with schools and central teams</li></ul>
Bonus Points If You<ul><li>
Experience supporting school-based or frontline staff</li><li>
Familiarity with KSA labor compliance</li><li>
Background in education or multi-location operations</li></ul>
Why Work at Noon 
Own execution at scale &mdash; run the operational backbone of school staffing. 
Operate at the center of the system &mdash; people, ops, and delivery intersect here. 
Move fast with real impact &mdash; your work directly affects how schools function every day. 
Be part of the transformation &mdash; help build the operational engine behind Saudi&rsquo;s next-gen schools. 
We&rsquo;re building a new operating system for learning. If you&rsquo;re someone who loves clean ops, tight execution, and fixing what&rsquo;s broken &mdash; we want to talk to you. 
Benefits In addition to a competitive base salary, we offer:<ul><li> 
21 days of annual leave</li><li>
Full premium Medical coverage including Family Dependent</li></ul></div>

HR Experience Specialist - Saudi National

Clean Life

Job description:To effectively monitor and enhance the customer experience by collecting feedback, measuring satisfaction levels, tracking key CX metrics, and analyzing customer touchpoints throughout the entire customer journey. The role ensures continuous improvement initiatives that strengthen customer loyalty and align with overall business objectives.Key Responsibilities<ul><li>Identify customer journey touchpoints and analyze their current performance, recommending improvement opportunities.</li><li>Collect, track, and analyze customer feedback, and provide actionable insights to internal stakeholders.</li><li>Measure and monitor key customer experience metrics, including Net Promoter Score (NPS), customer satisfaction (CSAT), and other relevant KPIs.</li><li>Conduct customer interviews, surveys, and feedback analysis, and prepare data-driven reports.</li><li>Collaborate with internal teams (Customer Service, Operations, Sales, Marketing, Product, and Technology) to identify gaps and improvement opportunities.</li><li>Escalate operational issues (e.g., billing, installation, pre/post-sales processes) to ensure a seamless customer experience.</li><li>Align customer experience strategies with marketing objectives and overall business goals.</li><li>Work closely with product and technology teams to enhance digital customer journeys (website, self-service platforms, mobile applications).</li><li>Design and implement customer retention programs to reduce churn and strengthen long-term engagement.</li><li>Monitor service performance metrics such as response time, resolution rate, and customer satisfaction scores.</li><li>Analyze internal performance data to identify trends impacting customer experience.</li><li>Track market trends and competitor strategies to maintain a competitive CX advantage.</li><li>Prepare weekly, monthly, and annual performance reports for stakeholders.</li><li>Lead cross-functional projects aimed at improving the overall customer journey.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>5&ndash;7 years of experience in Customer Experience, Customer Service, or Operations.</li><li>Strong analytical skills with experience in feedback analysis and process improvement.</li><li>Proficiency in CX tools, CRM systems, and customer support platforms.</li><li>Experience in the service industry or e-commerce is preferred.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to work in a fast-paced environment and deliver measurable results.</li></ul>موقع العمل: بشكل شخصي

Customer Experience Specialist

Gathern

<div>Serve as a subject matter expert within the Host Experience team, leading specific initiatives such as loyalty program deployment, claims resolution and professional host engagement. Support the manager in driving host happiness and retention.
Accountabilities :
<ul><li>Design and implement the Host Loyalty Program in partnership with the manager.</li><li>
Manage the claims process, ensuring fair and timely compensation for hosts.</li><li>
Coordinate the Host Advisory Board, organizing sessions and tracking action items.</li><li>
Analyze host feedback and usage metrics to identify areas for app enhancements.</li><li>
Develop tailored experiences and support packages for professional hosts (5+ units).</li><li>
Support onboarding and ongoing training for new hosts, ensuring consistent engagement.</li><li>
Track host happiness and retention metrics, reporting insights to leadership.</li><li>
Partner with the guest experience team on policy reviews and unified service initiatives.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business, Hospitality or related field.</li></ul><ul><li>
4+ years&rsquo; experience in customer/host experience or operations roles.</li><li>
Experience in program management or product management.</li><li>
Proficiency in analyzing data and using CRM/digital tools.</li><li>
Strong interpersonal and communication skills.</li></ul></div>

Customer Experience Senior Specialist

Eli Lilly and Company

<div>
 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
 
 
 
 Job Overview
 
 
 
 We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
 
 
 Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.
 </li>
 <li>
 Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.
 </li>
 <li>
 Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.
 </li>
 <li>
 Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.
 </li>
 <li>
 Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.
 </li>
 <li>
 Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.
 </li>
 <li>
 MBA or relevant postgraduate degree is a plus.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.
 </li>
 <li>
 Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.
 </li>
 <li>
 Experience working in cross-functional and project-based environments.
 </li>
 <li>
 Hands-on experience with media buying execution, content production, or digital campaign management is preferred.
 
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 Solid understanding of media buying mechanics across digital, social, and traditional channels.
 </li>
 <li>
 Strong project management skills with experience coordinating agency deliverables and campaign timelines.
 </li>
 <li>
 Analytical skills with the ability to translate campaign data into clear, actionable insights.
 </li>
 <li>
 Experience with performance analytics tools and social listening platforms is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English.
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Travel: Occasional domestic travel for campaign activations and agency meetings.
 </li>
 <li>
 Environment: Primarily office-based with regular engagement with external agency partners.
 
 
 
 </li>
 </ul>
 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
 
 
 Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
 
 
 #WeAreLilly
</div>

Associate / Senior Associate - Consumer Experience, KSA

Carter Murray

<div>
 
 Carter Murray is proud to be working alongside an
 
 international law firm
 
 based in
 
 Riyadh
 
 who are looking for a Business Development Specialist to join the team.
 
 
 
 
 
 
 Role Summary
 
 
 
 This is a varied role requiring excellent team-working and communication skills as well as the ability to build strong, trusted relationships with senior internal stakeholders and client contacts, and to work collaboratively with brand, marketing, communications, research and business development specialists across our global firm.
 
 
 
 
 
 The Business Development Specialist will have several years of experience of working for a global firm in a fast-paced, professional, and client-focused environment. They may have operated in a specialist team providing support to multiple practice groups, for example Pitching or Content, or they may have been focused on providing broader business development support to a particular practice group or sector.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 The role holder will be responsible for working collaboratively as part of the Global Business Development team to:
 
 <ul>
 <li>
 Support the identification and qualification of new business opportunities by conducting research, analyzing market and client data, and preparing background materials for BD initiatives.
 </li>
 <li>
 Assist with client relationship mapping, tracking engagement, and providing insights to help inform client cultivation strategies.
 </li>
 <li>
 Contribute to the preparation and development of client pitches, proposals, and capability statements, ensuring materials are accurate, relevant, and aligned with client needs and firm priorities.
 </li>
 <li>
 Maintain and update pitch-related content, such as deal lists, lawyer bios, and case studies, and ensures consistency across BD outputs.
 </li>
 <li>
 Support the execution of thought leadership and market positioning activities by conducting research on industry trends, competitor activity, and client interests.
 </li>
 <li>
 Assist in the development and distribution of content for rankings, awards, and external events, helping to raise the profile of the practice and its partners.
 </li>
 <li>
 Collaborate with BD managers, coordinators, and other business services teams to gather information, share insights, and support the delivery of integrated BD initiatives.
 </li>
 <li>
 Act as a key resource for data collection, analysis, and reporting, supporting cross-functional projects and process improvements.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent relevant experience; professional certification an advantage where appropriate.
 </li>
 <li>
 Specialist technical expertise in business development disciplines (e.g., research, pitching support, market analysis, CRM, reporting), with strong knowledge of BD tools, methodologies, and best practices.
 </li>
 <li>
 Demonstrated ability to conduct detailed research and analysis, investigate issues, and develop practical solutions within defined scope and guidance.
 </li>
 <li>
 Strong analytical, problem-solving, and attention-to-detail skills, ensuring accuracy and consistency in BD outputs.
 </li>
 <li>
 Good understanding of how BD activities support practice group and firm objectives, and how BD collaborates with other business services.
 </li>
 <li>
 Clear and effective communication skills, enabling collaboration with BD colleagues and accurate information sharing with stakeholders as required.
 </li>
 <li>
 Ability to manage workload effectively, meet deadlines, and work collaboratively in a team-based, fast-paced environment.
 </li>
 </ul>
 
 
</div>

Business Development Specialist

PetroApp

<div>Job Title: IT Support Specialist
Job Summary: 
We are seeking a motivated IT Support Specialist with at least 1 year of experience to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of IT systems and networks.
Key Responsibilities:<ul><li>
Provide technical support to end-users (onsite and remote).
</li><li>Troubleshoot hardware, software, and network issues.
</li><li>Install, configure, and maintain computer systems and applications.
</li><li>Provide support for IT systems, including Windows Server environments.
</li><li>Troubleshoot Windows Server issues (Active Directory, DNS, DHCP, Group Policy, user access, and server performance).
</li><li>Manage and troubleshoot client connectivity issues (LAN/Wi-Fi/VPN).
</li><li>Monitor system performance and ensure system availability.
</li><li>Support network infrastructure and resolve connectivity issues.
</li><li>Maintain documentation of issues, solutions, and IT procedures.
</li>Assist in system upgrades, patches, and security updates. 
<li>
</li></ul> 
 
Requirements 
Requirements:<ul><li>
Bachelor&rsquo;s degree in Computer Science or a related field.
</li><li>Minimum 1 year of experience in IT Support or a similar role.
</li><li>Strong knowledge of networking concepts and systems.
</li><li>Experience supporting Windows Server and client operating systems.
</li><li>Strong troubleshooting and problem-solving skills.
</li><li>Good communication and interpersonal skills.
</li><li>Ability to work under pressure and handle multiple tasks.</li></ul></div>

IT Specialist

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