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customer care - sales specialist

client services partner

<div><b>Company Description</b><p><br>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p><b><br>
Job Description</b><p><br>
The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packing, positioning and integrating services to an opportunity. The IFS services portfolio includes customer success, implementation and consulting delivery, cloud managed services, and support &amp; maintenance. While the sales lead owns the overall customer relationship and enduring commercial responsibility, the CSP provides critical services presales guidance and advice.</p><p>
Working with sales and delivery teams, the CSP establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This individual is responsible for shaping how our portfolio of service offerings is positioned and sold to customers. They play a vital role in the sales process, requiring strong communication skills and the ability to influence deals internally. CSPs report to a regional team with a primary focus on a defined geographic territory.</p><p>
Throughout the sales cycle, the CSP is active from shaping the opportunity to closing the deal, always working in partnership with sales team. Key responsibilities include facilitating customer requirements discovery workshops, pitching services aligned with customer objectives, qualifying deals, and setting the services sales strategy.</p><p>
The CSP ensures that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Collaboration with many contributors is essential, but the CSP drives the services content of the bids, along with underpinning documentation, contracts, and Statements of Work (SOWs).</p><b><br>
Qualifications</b><br>
<ul><li>
Saudi National or current resident (Iqama)</li><li>
10+ years of experience in a customer facing and/or pre-sales role in &ndash; Customer success, professional services, management consultancy, project management; experience of customers undergoing transformation or digitalisation</li><li>
Proficiency in English and Arabic</li><li>
Strong verbal and written communication skills and presentation skills</li><li>
Strategic planning skills</li><li>
Thrives in a deadline-driven environment, working across multiple functions and geographical locations</li><li>
Willing to travel throughout the region as required</li><li>
Competency in using tools such as Microsoft Powerpoint, Excel, Power BI and Gen AI for data analysis, reporting, and presentation purposes.</li></ul><p><b>
Desirable</b>:</p><ul><li>
University degree, or equivalent professional qualifications, in a field relevant for the functional area or responsibility</li><li>
Experience from working with ERP, FSM or EAM applications</li><li>
Experience of agile development methodology</li><li>
Industry knowledge in one of IFS 6 core industries</li><li>
Proven experience in Sales methodologies (SPIN/MEDDIC etc)</li></ul><br>
<b>
Additional Information</b><p><i><br>
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</i></p></div><p></p>

Client Services Partner

Copperleaf Technologies Inc.

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2></div><div><p>
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p>
The Client Services Partner (CSP) role is positioned within the IFS Global Services Presales function. This role serves as a key partner to our sales team and customers, supporting the sales team in packing, positioning and integrating services to an opportunity. The IFS services portfolio includes customer success, implementation and consulting delivery, cloud managed services, and support &amp; maintenance. While the sales lead owns the overall customer relationship and enduring commercial responsibility, the CSP provides critical services presales guidance and advice.</p><p>
Working with sales and delivery teams, the CSP establishes and shapes desired customer outcomes and designs executable offerings to deliver value across the customer lifecycle. This individual is responsible for shaping how our portfolio of service offerings is positioned and sold to customers. They play a vital role in the sales process, requiring strong communication skills and the ability to influence deals internally. CSPs report to a regional team with a primary focus on a defined geographic territory.</p><p>
Throughout the sales cycle, the CSP is active from shaping the opportunity to closing the deal, always working in partnership with sales team. Key responsibilities include facilitating customer requirements discovery workshops, pitching services aligned with customer objectives, qualifying deals, and setting the services sales strategy.</p><p>
The CSP ensures that IFS proposals follow best practices and standards while minimizing risk to both the customer and IFS. Collaboration with many contributors is essential, but the CSP drives the services content of the bids, along with underpinning documentation, contracts, and Statements of Work (SOWs).</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Saudi National or current resident (Iqama)</li><li>
10+ years of experience in a customer facing and/or pre-sales role in &ndash; Customer success, professional services, management consultancy, project management; experience of customers undergoing transformation or digitalisation</li><li>
Proficiency in English and Arabic</li><li>
Strong verbal and written communication skills and presentation skills</li><li>
Strategic planning skills</li><li>
Thrives in a deadline-driven environment, working across multiple functions and geographical locations</li><li>
Willing to travel throughout the region as required</li><li>
Competency in using tools such as Microsoft Powerpoint, Excel, Power BI and Gen AI for data analysis, reporting, and presentation purposes.</li></ul><p><b>
Desirable</b>:</p><ul><li>
University degree, or equivalent professional qualifications, in a field relevant for the functional area or responsibility</li><li>
Experience from working with ERP, FSM or EAM applications</li><li>
Experience of agile development methodology</li><li>
Industry knowledge in one of IFS 6 core industries</li><li>
Proven experience in Sales methodologies (SPIN/MEDDIC etc)</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><p><i>
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</i></p></div></div></div><p></p>

SARA Group

<div>
 <p>
  <strong>
   Genuine is the way
  </strong>
 </p>
 <p>
  At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things!
 </p>
 <p>
  <br/>
 </p>
 <p>
  The
  <strong>
   Key Account Executive
  </strong>
  position is for our Wholesale Division, a segment within SARA Group dedicated to delivering exceptional products and services to our valued clients while fostering strong partnerships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do:
  </strong>
 </p>
 <p>
  &middot; Acquire new Tredex Partners, comprising of full showrooms with signboards.
 </p>
 <p>
  &middot; Build and maintain strong, long-lasting relationships with current clients, ensuring their needs are met and
 </p>
 <p>
  exceeded.
 </p>
 <p>
  &middot; Deliver outstanding customer service, ensuring that every Partner interaction is authentic and tailored to
 </p>
 <p>
  their requirements.
 </p>
 <p>
  &middot; Support Tredex partners to increase their sell-out
 </p>
 <p>
  &middot; Manage daily and weekly reports to track client interactions and identify opportunities for growth.
 </p>
 <p>
  &middot; Present and sell company products and services to Tredex Partners with enthusiasm and professionalism.
 </p>
 <p>
  &middot; Prepare action plans and schedules to engage with Tredex Partners regularly and strengthen relationship.
 </p>
 <p>
  &middot; Follow up on new leads and referrals generated from field activities, nurturing relationships to enhance client loyalty.
 </p>
 <p>
  &middot; Develop presentations, proposals, and contracts that align with client expectations and company standards.
 </p>
 <p>
  &middot; Support in managing the stock and prices of the division by maintaining up-to-date knowledge of product offerings and market trends.
 </p>
 <p>
  &middot; Ensure smooth account management through quality checks and follow-up communications.
 </p>
 <p>
  &middot; Identify and resolve client concerns promptly to enhance satisfaction and loyalty.
 </p>
 <p>
  &middot; Manage Tredex Partners merchandizing and proper display.
 </p>
 <p>
  &middot; Provide Training to Tredex partner teams.
 </p>
 <p>
  &middot; Prepare status reports on Partner interactions, highlighting successes, challenges, and opportunities for improvement.
 </p>
 <p>
  &middot; Contribute to special initiatives and promotions to optimize inventory and enhance Partner engagement including marketing needs in coordination with internal team.
 </p>
 <p>
  &middot; Coordinate shipping schedules and delivery of products, ensuring timely and efficient service.
 </p>
 <p>
  &middot; Lead on negotiations of agreement between client &amp; SARA following internal policies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Should Bring:
  </strong>
 </p>
 <p>
  &middot;
  <strong>
   Customer-Focused Mindset:
  </strong>
  You understand client expectations and tailor your approach to exceed them.
 </p>
 <p>
  &middot;
  <strong>
   Resilience &amp; Adaptability:
  </strong>
  You handle challenges with a positive attitude and a solution-oriented mindset.
 </p>
 <p>
  &middot;
  <strong>
   Creative Problem-Solving:
  </strong>
  You think critically and bring innovative ideas to improve client experiences.
 </p>
 <p>
  &middot;
  <strong>
   Team Spirit &amp; Communication:
  </strong>
  You connect authentically with both clients and colleagues, fostering a supportive and collaborative environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We're Looking For:
  </strong>
 </p>
 <p>
  &middot; Bachelor&rsquo;s degree (BA/BS) from a reputable institution.
 </p>
 <p>
  &middot; Strong verbal communication and interpersonal skills to build relationships and trust with clients.
 </p>
 <p>
  &middot; 2+ years of experience in sales or a fresh graduate with a passion for driving business growth.
 </p>
 <p>
  &middot; A strong commitment to delivering exceptional customer service and ensuring client satisfaction.
 </p>
 <p>
  &middot; Confidence, drive, and enthusiasm to excel in a fast-paced environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  <strong>
   &middot; Learning, Development &amp; Performance Excellence
  </strong>
  &ndash; access to eLearning, educational programs, and personalized development plans designed to fuel career growth. Our structured journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards.
 </p>
 <p>
  <strong>
   &middot; Wellbeing &amp; Coaching
  </strong>
  &ndash; on-demand mental health coaching and perks that support balance and resilience.
 </p>
 <p>
  <strong>
   &middot; SARA Cares
  </strong>
  &ndash; initiatives that extend to education and other human-centered benefits beyond work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   All benefits and programs are subject to company policy and eligibility criteria.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Ready to help us elevate our supply chain operations through smarter tools, cleaner processes, and empowered teams?
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Let&rsquo;s make it happen!
  </strong>
 </p>
</div>


Key Account Executive - Distribution

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Partner - People &amp; Change
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>State/Province: Riyadh Province
</div></div></div></div><div><div><div><div>Posting Start Date: 4/21/26
</div></div></div></div><div><div><div><div><p>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</p></div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>Partners are expected to lead a practice/vertical/client account and are responsible for the sales, consulting delivery, growth and people development. They are responsible for developing and managing client relationships, identifying new business opportunities, capturing and converting premium consulting opportunities into sustainable engagements for Wipro, improving maturity of consulting services and delivering impact on Wipro&Atilde;&cent;&Acirc;&Acirc;s business. The Partner must achieve personal billability at high fee rates.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p><b>Do
</b></p><p>1. Consulting Execution
</p><ul><li>Achieves utilisation target. An ambassador for Wipro tenets and values
</li><li>Focuses on quality of assignments led by the practice and ensures client satisfaction and strong client feedback
</li><li>Build strong client relationships across client organisations and Wipro. Recognised as an industry leader and expert
</li><li>Manages practice and teams to ensure the right balance of delivery and business development
</li><li>Collaborates with other practices and builds bespoke propositions from understanding of offerings and client business
</li><li>Stimulates demand for solutions by adding fresh insight or customising to meeting evolving client/market needs
</li><li>Cognizant of and applies industry best practices and standards in consulting delivery teams
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p>2, Business development
</p><ul><li>Ensures high levels of individual and team utilization in line with the levels expected as part of the goal setting process.
</li><li>Directs larger sales activities, bids and proposals
</li><li>Facilitates pull through revenue for wider Wipro services. Sponsors sales initiatives, campaigns and events
</li><li>Manages a practice sales pipeline to support revenue targets (personal and practice). Manages a revenue target as agreed with manager
</li><li>Develops and delivers against the practice business/strategy plan. Has a demonstrable pipeline of leads, opportunities and proposals
</li><li>Has an effective network of client contracts at executive/buying level. Establishes a consulting presence in accordance with the account plan for targets
</li><li>Coordinates sales activities and meetings across the practice. Able to sell/major/complex assignments involving multiple practices/service lines
</li><li>Negotiates commercials with clients (and in conjunction with sales team if appropriate). Leads marketing and prospecting activities to populate the sales funnel. Carries the practice/client account quarterly and annual revenue and order book targets
</li><li>Builds an opportunity pipeline with clients/s through consultative selling and collaborates with other consultants and sales teams in sales activities
</li><li>Ensures and effective level of senior stakeholder mapping and relationship (CXO and functional heads level)
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p>3. Thought Leadership
</p><ul><li>Recognised as an industry thought leader and ensures all thought leadership is shared with GCG/Wipro is one of the various channels. Responsible for leading, challenging and explaining current, emerging and future industry trends and themes. Heads the development of industry leading thought leadership/insight in practice area and ensures adequate thought leadership for own practice to support growth
</li><li>Ensures case studies and track records are utilized across Wipro in sales efforts. Presents Wipro thought leadership at external industry forums. Able to demonstrate the impact of said thought leadership. Ensures thought leadership is utilised externally and generates sales opportunities
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><p>4. Contribution to Practice/Wipro
</p><ul><li>Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Owns and drives a system to manage internal initiatives to the benefit of the practice. Evangelizes the importance of innovation and IP creation
</li><li>Holds people accountable for leveraging IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse
</li><li>Ensures the practice engagement teams effectively contribute tools, methods and assets, information sources and IP to the knowledge management platform. Encourages the team to create and share IP, PoV/White papers, represents the company at strategic industry and analyst conferences
</li><li>Ensures the practice has market relevant capabilities and service offerings, ensures a recruitment service pipeline to support future business and new capabilities and service offerings. Builds active partnerships including, but not limited to solution providers, alliance partners, and analysts
</li><li>Participates in industry solution related networks, serves on a committee, presents papers, etc. Manages team targets and goals in line with practice plan
</li></ul></div></div></div></div></div></div></div><div><div><div><div><p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
</p><p>Applications from people with disabilities are explicitly welcome.</p></div></div></div></div></div><p></p>

Partner - People & Change

Advansys

<div><p>Manage and grow relationships with our existing client portfolio. This role is pivotal in ensuring client satisfaction, driving renewals, and identifying opportunities to upsell additional services. Additionally, the role is responsible for onboarding new clients annually, contributing to our overall business growth.</p><p>
Account Management &amp; Renewals</p><ul><li>
Serve as the primary point of contact for assigned accounts.</li><li>
Ensure timely contract renewals and maintain high client retention rates.</li><li>
Monitor account health and proactively address any issues or concerns.</li></ul><p></p><p><br>
Upselling &amp; Growth</p><ul><li>
Identify opportunities to upsell new services and solutions to existing clients.</li><li>
Develop tailored proposals to meet client needs and maximize revenue growth.</li><li>
Collaborate with internal teams to deliver exceptional value and service.</li></ul><p></p><p><br>
New Client Onboarding</p><ul><li>
Successfully onboard two new clients per year, ensuring a smooth transition and integration.</li><li>
Maintain 30% of pipeline from new clients.</li></ul><p></p><p><br>
Relationship Building</p><ul><li>
Build strong, long-term relationships with key stakeholders within client organizations.</li><li>
Act as a trusted advisor to clients, understanding their business objectives and aligning solutions accordingly.</li><li>
Work closely with sales and partner management teams inside Technology Vendors ensuring they are always recommending our company, protect us against competition and giving us best prices to maximise margins.</li></ul><p></p><p><br>
Reporting &amp; Analysis</p><ul><li>
Track account performance, renewal status, and upsell progress.</li><li>
Prepare regular reports for management on account growth and client satisfaction.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in engineering, computer science, business, or related field.</li></ul><ul><li>
5+ years of experience in account management or client success roles prefer within KSA Area and Software industry
</li><li>Candidates must be based in KSA</li><li>
Proven track record in upselling and renewals within a B2B environment.</li><li>
Strong communication, negotiation, and relationship-building skills.</li><li>
Ability to manage multiple accounts and prioritize effectively.</li><li>
Proficiency in CRM tools and Microsoft Office Suite.</li></ul></div>

Senior Outsourcing Sales Manager - KSA

Accenture Middle East

<div>
 <strong>
  We are:
  <br/>
  <br/>
 </strong>
 A forward-thinking services company at the forefront of AI-native innovation. We partner with enterprise clients to create next-generation, agent-powered workflows engineered to scale in real-world settings. Our engineers embed deeply with customers, moving projects beyond experimentation into operational reality.
 <br/>
 <br/>
 <strong>
  You are
  <br/>
  <br/>
 </strong>
 An AI Native Engineer with a strong foundation in building cloud-native solutions and hands-on experience designing and deploying agentic systems, especially for enterprise environments. You&rsquo;re a critical thinker who thrives in ambiguity, delivering concrete results by designing, building, and running AI agents that augment workflows and scale across modern infrastructure.
 <br/>
 <br/>
 You'll shape how enterprises adopt AI-native engineering - either by leading complex agentic solutions and developing engineering talent, or by owning critical technical areas end-to-end as a senior IC
 <br/>
 <br/>
 <strong>
  The Work
  <br/>
  <br/>
 </strong>
 You&rsquo;ll partner directly with client stakeholders &mdash; acting as both technologist and trusted advisor. You&rsquo;ll partner with stakeholders to define use cases, rapidly prototype, and deploy agentic workflows that are robust, secure, and operational in complex enterprise domains. Often, these will be net-new platforms and systems that need to be stitched together in our clients&rsquo; environments alongside our ecosystem partners.
 <br/>
 <br/>
 <strong>
  Agent Architecture &amp; Engineering
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Design and build enterprise-ready AI agents incorporating retrieval, orchestration, policy-based routing, tool invocation, evaluation harnesses, and lifecycle observability.
  <br/>
 </li>
 <li>
  Implement resilient, testable, and maintainable agentic workflows that can be iterated on quickly.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  AI Platform Integration
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Develop and/or extend abstraction layers across AI providers (Anthropic, Google, OpenAI, etc.) to enable seamless integration and multi-provider enablement.
  <br/>
 </li>
 <li>
  Contribute to shared libraries, SDKs, and patterns that can be reused across clients.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Cloud-Native Engineering
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Leverage containerization (Kubernetes, Docker), microservices, serverless, event-driven architectures, CI/CD, and observability stacks to deliver scalable AI-native systems.
  <br/>
 </li>
 <li>
  Own deployment, monitoring, and troubleshooting for your services in production.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Domain-Specific Workflows
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Tailor and deploy agentic applications across verticals (e.g., finance, healthcare, retail), adapting to domain-specific processes and constraints.
  <br/>
 </li>
 <li>
  Work closely with client SMEs to translate business workflows into agentic solutions.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Client Engagement
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Participate in and/or lead design workshops, POCs, and code-with sessions to shape data-driven agent workflows with stakeholders, fostering trust and adoption.
  <br/>
 </li>
 <li>
  Communicate trade-offs, risks, and recommendations clearly to both technical and non-technical audiences.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Measure &amp; Improve
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Define and use key metrics, test harnesses, and evaluation plans to measure agent accuracy, latency, safety, and cost effectiveness.
  <br/>
 </li>
 <li>
  Iterate rapidly based on data, feedback, and changing requirements.
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Knowledge Sharing
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Craft reusable patterns, documentation, and best practices that influence internal assets and client roadmaps.
  <br/>
 </li>
 <li>
  Contribute to internal communities of practice around AI-native and agentic engineering.
  <br/>
  <br/>
  <br/>
 </li>
 Travel may be required for this role. The amount of travel will vary from 25% to 75% depending on business need and client requirements.
 <br/>
 <br/>
 <strong>
  Here&rsquo;s What You Need
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 </strong>
 <li>
  Minimum of 3 years of engineering experience with cloud-native systems (APIs, microservices, containerization, serverless).
  <br/>
 </li>
 <li>
  Minimum of 1 year of hands-on experience designing and deploying agentic solutions (agents, orchestration, context engineering, RAG, workflows) in production or near-production environments.
  <br/>
 </li>
 <li>
  Minimum of 1 year of experience with modern AI platforms &mdash; OpenAI, Claude, Vertex AI, or open-source models &mdash; including building or using abstraction layers for multi-provider pipelines.
  <br/>
 </li>
 <li>
  Minimum of 3 years strong Python, Java or equivalent experience building 12 factor applications + Infrastructure as Code (Terraform, Helm)
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 </li>
 <li>
  Minimum of 3 years of experience in client-facing communication and collaboration, including leading technical discussions, workshops, or delivery sessions under ambiguity.
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 </li>
 <li>
  Bachelor's degree in Computer Science, Engineering or equivalent OR equivalent (minimum 12 years) work experience. (If Associate&rsquo;s Degree, must have minimum 6 years work experience)
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Bonus Points If You Have:
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  <br/>
  <br/>
 </strong>
 <li>
  Relevant AI certifications or agentic tooling experience are a plus.
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 </li>
 <li>
  You&rsquo;ve served as an Agentic / AI Engineer in an enterprise environment.
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 </li>
 <li>
  You&rsquo;ve built multi agent orchestrations using (Lang-graph, Crew AI, Claude SDK, Open AI SDK, etc).
  <br/>
 </li>
 <li>
  Have a GitHub repo with an agent/plugins you have created
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 </li>
 <li>
  You have additional AI certifications or experience with agentic tooling and frameworks.
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 </li>
 <li>
  You&rsquo;ve defined or worked with enterprise-grade architectures for compound AI systems, orchestration frameworks, or agent registry / stream-based architectures.
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 </li>
 <li>
  You understand the AI-native paradigm &mdash; blending cloud-native with generative model architectures &mdash; optimizing for performance, modularity, and efficiency.
  <br/>
 </li>
 <li>
  You&rsquo;ve delivered solutions across multiple industries (e.g., finance, healthcare) by tailoring agentic workflows to industry needs.
  <br/>
 </li>
 <li>
  Driven execution across multiple workstreams, ensuring quality, delivery, and alignment with client outcomes.
  <br/>
  <br/>
  <br/>
 </li>
</div>


AI Native Software Engineer

Saudi Business Solutions

<p><b>Company Overview</b></p><p>Saudi Business Solutions is a Information Technology Solutions provider specializing in delivering innovative and scalable technology-driven solutions. We partner with clients to streamline operations, reduce costs, enhance revenue, and achieve a competitive edge. Tailoring strategies to meet unique business needs, we leverage best-in-class technologies to develop effective roadmaps for success.</p><p><b>Role Description</b></p><p>SBS is seeking a dynamic and target-driven <b>Sales Account Manager</b> to manage and grow client accounts within our IT solutions portfolio. The role focuses on driving revenue growth, building strong client relationships, and delivering tailored technology solutions that meet customer needs.</p><p><b>Key Responsibilities</b></p><p>Manage and develop assigned client accounts to achieve sales and revenue targets.</p><p>Identify new business opportunities within existing and potential clients.</p><p>Promote and sell IT solutions including software, hardware, cloud services, cybersecurity, networking, and managed services.</p><p>Conduct client meetings, presentations, and product demonstrations.</p><p>Prepare proposals, quotations, and contracts in coordination with technical teams.</p><p>Maintain strong relationships with key decision-makers and stakeholders.</p><p>Ensure high customer satisfaction and long-term partnerships.</p><p>Maintain accurate sales forecasts and reports using CRM systems.</p><p>Coordinate with internal teams to ensure smooth project delivery and payment collection.</p><p><b>Performance Metrics (KPIs)</b></p><p>Revenue growth</p><p>New client acquisition</p><p>Client retention rate</p><p>Sales target achievement</p><p><b>Qualifications &amp; Requirements</b></p><p>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field.</p><p>3+ years of Proven sales experience in the IT industry (B2B preferred) in KSA Market.</p><p>Strong knowledge of IT products and enterprise solutions.</p><p>Proven track record of achieving or exceeding sales targets.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Strong organizational and account management abilities.</p><p>Valid KSA Driving License</p><p><b>Contact#</b></p><p>Anis Ur Rahman</p><p>Talent Acquisition Specialist</p><p>+966 58 082 7285</p><p>hr@sbs-ksa.com</p><p>Job Type: Full-time</p><p>Pay: ﷼8,000.00 - ﷼12,000.00 per month</p><p>Work Location: In person</p>

Information Technology Sales Account Manager

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AI Native Software Engineer

Information Technology Sales Account Manager