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client intake / customer support specialist Jobs in Kansas City

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client intake customer support specialist

DiPasquale Moore

<div><b>Competitive base salary based on your experience, plus the opportunity to earn an annual bonus.</b><br>
<br>
<b>Law firm experience is not required.
</b><br>
<br>
<b>Preferred Experience:
</b><ul><li>Experience in customer service, call center, sales, or client-facing roles</li><li>
Strong time management and ability to prioritize tasks effectively</li><li>
Detail-oriented with a strong sense of follow-through</li><li>
Clear and professional communication skills
</li></ul><br>
<b>Job Overview:</b><br>
We are seeking a <b>Client Intake &ndash; Customer Support Specialist</b> who will serve as the first point of contact, ensuring a positive experience for potential clients. The Support Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm&rsquo;s growth by building immediate rapport with potential clients and serving as their link to the legal team.
<br>
<br>
<b>Key Responsibilities:</b><ul><li>
Serve as the first point of contact for prospective clients (phone, email, text)</li><li>
Gather basic information using call guidelines to assess fit (no legal advice required)</li><li>
Route qualified inquiries to attorneys or team members</li><li>
Follow up with clients to gather additional information and maintain engagement</li><li>
Maintain accurate records while protecting confidentiality</li><li>
Support a smooth, high-quality intake process in a fast-paced environment</li></ul><br>
The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps.<br>
<br>
<b>Why Join Us:</b><br>
Join a collaborative, high-energy team where you&rsquo;ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field.<br>
<br>
<b>Employee Perks:</b><ul><li>
Health, vision, and dental insurance</li><li>
401(k) with up to a 4% match</li><li>
3 weeks of paid time off</li><li>
Paid holidays</li><li>
Great work/life balance&mdash;no long hours</li><li>
Free on-site parking</li><li>
Stable job with a growing law firm and a supportive team</li></ul><br>
<b>
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER</b><br>
DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br>
<p>
</p><p>iguVy2Ougg</p></div>

Client Intake / Customer Support Specialist

<div><b>Competitive base salary based on your experience, plus the opportunity to earn an annual bonus.</b><br>
<br>
<b>Workers&rsquo; compensation or personal injury experience preferred; strong administrative, medical, insurance, or legal support backgrounds also encouraged.</b><br>
<br>
<b>Requirements:</b><ul><li>
High school diploma required</li><li>
Basic proficiency with Microsoft Office
</li></ul><br>
<b>Preference:</b><ul><li>
1+ year of workers&rsquo; compensation, personal injury, or case management preferred</li><li>
Familiarity with the workers&rsquo; compensation process and medical records is a plus</li><li>
Strong communication, organizational, and time management skills
</li><li>Understanding of HIPAA and ability to maintain confidentiality</li></ul><br>
<b>
Job Overview:</b><br>
We are seeking a Case Manager to support attorneys in managing workers&rsquo; compensation claims from intake through resolution. In this role, you will help keep cases moving forward by organizing files, gathering and reviewing medical and employment records, and communicating with clients and insurance adjusters.<br>
<br>
This position plays a key role in supporting both attorneys and clients throughout the claims process and is ideal for someone who is organized, detail-oriented, and committed to providing strong client support.<br>
<br>
<b>Responsibilities:</b><ul><li>
Manage a high-volume caseload of workers&rsquo; compensation claims from intake through resolution</li><li>
Gather and review medical records, wage information, and employment documents</li><li>
Maintain organized and accurate case files in the firm&rsquo;s system</li><li>
Serve as a main point of contact for clients, providing updates and support</li><li>
Communicate with medical providers and insurance adjusters</li><li>
Track case progress and manage deadlines</li><li>
Draft routine correspondence and case documents</li><li>
Assist attorneys with preparing for hearings, mediations, and settlements</li></ul><br>
<b>
Employee Perks:</b><ul><li>
Health, vision, and dental insurance</li><li>
401(k) with up to a 4% match</li><li>
3 weeks of paid time off</li><li>
Paid holidays</li><li>
Great work/life balance&mdash;no long hours</li><li>
Free on-site parking</li><li>
Stable job with a growing law firm and a supportive team</li></ul><br>
<b>
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER</b><br>
<br>
DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br>
<p>
</p><p>Xx0p8dg2nL</p></div>

Case Manager - Workers' Compensation

Cox Automotive

<div><b>This position is NOT remote- it is conducted on-site, in office</b><br>
<br>
This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.<br>
<br>
<b>Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)</b><br>
<br>
<b>Sign on Bonus:</b><br>
<br>
<b>$1,000 Sign on Bonus after 90 days of employment</b><br>
<br>
<b>Key Responsibilities:</b><br>
<ul><li>
Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.</li><li>
Work with auctioneer virtually to verify system information accurately represents vehicle.</li><li>
Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.</li><li>
Operate monitor virtually, work with auctioneer to review Simulcast bids.</li><li>
Provide arbitration and other vehicle announcements to support auctioneer.</li><li>
Call and E-mail on late titles.</li><li>
Utilize salesforce for title absent support.</li><li>
In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).</li><li>
<b>Other duties as assigned.</b></li></ul><br>
<b>
Minimum Qualifications:<br>
</b><br>
<br>
<ul><li>High School Diploma/GED</li><li>
Generally, less than 2 years of experience</li><li>
Effective communication skills required.</li><li>
Must possess good problem-solving and organizational skills.</li><li>
Ability to remain focused and composed during fast-paced sale-day activities.</li><li>
Regularly required to stand, walk, reach, talk and hear.</li><li>
Ability to lift 1-10 pounds.</li><li>
Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.</li></ul><br>
<b>
Preferred Qualifications:</b><br>
<ul><li>
Ability to read, write and speak in Spanish.</li></ul><br>
<b>
Work Environment</b><br>
<ul><li>
Occasional exposure to fumes, odors and weather conditions.</li></ul><br>
USD 15.10 - 22.69 per hour<br>
<br>
<b>Compensation:</b><br>
<br>
Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.<br>
<br>
<b>Benefits:</b><br>
<br>
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.<br>
<br>
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.</div>

Part Time Auction Specialist I (Manheim)-Kansas City, MO

Spira Care, LLC

<div><h2 class="jobSectionHeader"><b>Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:</b></h2><ul><li><h2 class="jobSectionHeader"><b>
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute</b><b>
</b></h2></li><li><h2 class="jobSectionHeader"><b>Annual incentive bonus plan based on company achievement of goals</b></h2></li><li><h2 class="jobSectionHeader"><b>
Time away from work including paid holidays, paid time off and volunteer time off</b></h2></li><li><h2 class="jobSectionHeader"><b>
Professional development courses, mentorship opportunities, and tuition reimbursement program</b></h2></li><li><h2 class="jobSectionHeader"><b>
Paid parental leave and adoption leave with adoption financial assistance</b></h2></li><li><h2 class="jobSectionHeader"><b>
Employee discount program</b></h2></li></ul><div></div><h2 class="jobSectionHeader"><b>
Job Description Summary:</b></h2>
The Spira Care Technology Specialist keeps technology running smoothly so Care Center staff can focus on patient care. Under broad supervision, the Technology Specialist provides engineering-level support, technical expertise, planning, and recommendations for client endpoint supporting technologies, applications, and system management tools in response to Spira Care needs. This role provides front-line technical support to Spira Care including care center staff and physicians. Acting as a Level 3 resource and working with internal IT teams, this role is responsible to successfully deploy and maintain applications, operating systems, and print services across all Spira Care locations. The Spira Care Technology Specialist implements infrastructure solutions in support of the desktop environment that provide value-added services, meet industry best practices for management and security, and meet the needs for patient care.<br>
The role is directly responsible for Spira Care centers desktop solutions and products, including hardware standards for desktops, laptops, peripherals, operating systems, core builds, and standard shrink-wrapped software such as Microsoft Office.<div></div><h2 class="jobSectionHeader"><b>
Job Description:</b></h2><div><b>
Responsibilities</b>:</div><ul><li>
Implement and maintain infrastructure systems through established technology policies, procedures, and ITIL frameworks for both on-premise and cloud infrastructure.</li><li>
Develop and implement strategic road maps for end user infrastructure systems.</li><li>
Participate in technology evaluation and reengineering teams to support strategy definition and continuous process improvement activities.</li><li>
Automate and improve processes to increase efficiencies and enhance service delivery.</li><li>
Serve as a key point of contact for care center staff regarding a broad range of technology-related concerns or requests.</li><li>
Travel to each care center regularly to provide in-person IT support and address issues, proactively seeking staff feedback regarding concerns and ensuring all technology, excluding medical equipment, at nursing stations, exam rooms, and front desks is working properly.</li><li>
Monitor and address unresolved incidents and service requests, ensuring timely resolution with minimal disruption to patient care.</li><li>
Configure and deploy new or replacement hardware in the care centers, including new user laptops, desktops, VoIP desk phones, etc.</li><li>
Assist Spira Care staff with all onboarding and offboarding processes, such as setting up network and email accounts, assigning permissions, and adding users to correct groups. For departures, disable accounts and collect company devices for secure handling.</li><li>
Provide positive, professional support and keep users informed of next steps and timelines if immediate resolution isn't possible.</li><li>
Communicate technical information effectively to both technical and non-technical audiences.</li><li>
Participate in on-call rotation schedule.</li><li>
Perform other related duties as assigned.</li></ul><div></div><div><b>
Minimum Qualifications</b>:</div><ul><li>
3 or more years&rsquo; experience supporting systems infrastructure (end user compute, server, and/or storage)</li><li>
1 &ndash; 2 years&rsquo; experience in an IT help desk or desktop support role, preferably in a healthcare or multi-site environment</li><li>
Experience working with and managing ticket queue management</li><li>
Advanced understanding of operating systems</li><li>
Good interpersonal skills, including leadership, diplomacy, and negotiation with customers and senior executives</li><li>
Solid working knowledge of Microsoft platforms and Windows client technologies</li><li>
Basic understanding of networking, applications, and relational databases</li><li>
Ability to handle multiple support requests and prioritize effectively</li><li>
Advanced troubleshooting techniques, recovery options, monitoring, and system protections for on-premises and cloud infrastructure</li><li>
Must be based in Kansas City metropolitan area with reliable transportation for travel to Spira Care locations</li><li><div>
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.</div></li></ul><div></div><div><b>
Preferred Qualifications</b></div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Business Administration, or related field</li><li>
5 or more years&rsquo; experience supporting systems infrastructure (end user compute, server, and/or storage)</li><li>
Mobile Device Management (MDM) experience</li><li>
Familiarity with healthcare-specific applications or devices</li><li>
Primary care experience</li><li>
SCCM experience (OS deployments, PXE, software distribution, patch management)</li><li>
Group Policy, configuration baselines, on-prem or Azure AD knowledge</li><li>
Experience protecting and maintaining systems under HIPAA and PCI regulations</li></ul><div></div><div><b>
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.</b></div></div>

Spira Care Technology Specialist

<div><p>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.</p><p></p><div><div><ul><li>
The workplace experience support specialist senior, under minimal to no direction, helps deliver the office location workplace experience for colleagues.</li><li>
This position is responsible for supporting daily office operations, such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.</li><li>
The workplace experience support specialist provides best-in-class hospitality experiences for internal and external clients.</li><li>
In tandem with the workplace experience support supervisor or manager, ensures the location is safe, well-maintained and clean.</li><li>
Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards and also the ordering and replenishing of office supplies.</li><li>
Assist with any office moves/remodels as needed. Also, provides assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests.</li><li>
Act as a liaison to the office/market leader for anything related to workplace experience support as needed.</li><li>
The workplace experience support specialist supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience.</li><li>
Coordinate with building management to maintain information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.</li><li>
Reconcile monthly billing of parking and extra services provided by the landlord.</li><li>
Perform daily walk-throughs of the location and follow up on maintenance issues raised by the workplace experience support supervisor/manager or others within the location.</li><li>
Leverage and deliver on services and procedures outlined in the workplace experience support playbook.</li><li>
Request bids from internal resources, building maintenance and outside vendors and contractors for any work or service that needs to be performed in the location and provide it to the location supervisor/manager for review and selection.</li><li>
Coordinate maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.</li><li>
Audit the service invoices for accuracy and submit to accounts payable for processing. &bull; Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.</li><li>
Determine if supplies should be purchased directly from an approved vendor or research other vendors to ensure cost efficiency to stay within budget.</li><li>
Maintain vendor relationships, processes payments and track total spend. &bull; Ensure that all supplies are ordered in compliance of national programs.</li><li>
Review charges on firm-issued purchasing card for accuracy and reconcile in a timely manner. &bull; Review employee logs regularly to prepare for new hires, transfers or departures.</li><li>
Assist with new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs.</li><li>
Train new employees on building procedures, local office policies and use of equipment and systems.</li><li>
Work with workplace experience support supervisor/manager/HR relating to employee terminations to deactivate/collect access badges and any other items belonging to the firm when necessary. Collect and return any departing employee items as needed.</li><li>
Monitor ServiceNow regularly to check for incoming workplace experience support requests and acknowledges/fulfills those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:</li><li>
Handle mail services, including distribution of mail, UPS, FedEx, etc. &bull; Responsible for print, bind, scan and copy jobs for the business.</li><li>
Locate and check out client files, maintains client records and documents, orders files from offsite storage facility per firm record retention procedures.</li><li>
Support visitor management and reception activities ensuring quality customer service. Keeps track of all visitors and visitor access badges in national visitor log. &bull; Provide meeting and event coordination including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.</li><li>
Perform other duties as assigned.</li></ul><p></p><p>
EDUCATION</p><ul><li>
High school diploma or GED</li><li>
Associate degree or 2 years of experience preferred</li></ul><p>
TECHNICAL/SOFT SKILLS (REQUIRED)</p><ul><li>
Ability to communicate, effectively with a diverse audience</li><li>
Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm</li><li>
Demonstrates a basic knowledge of the technology tools required within assigned responsibilities &bull; Effective organization, prioritization and time management skills, and strong attention to detail &bull; Excellent people skills</li><li>
Strong grammar and proofreading skills and experience</li><li>
Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts, etc.</li><li>
Ability to balance multiple tasks and projects &bull; Intermediate knowledge of facilities management</li></ul><p></p><p>
SPECIAL REQUIREMENTS SPECIFC TO JOB</p><ul><li>
Ability to lift up to 40 lbs. and stand on your feet for extended periods of time</li><li>
Must be punctual and able to adapt to changing schedules</li><li>
Ability to convey instructions clearly and concisely and be responsive when required</li><li>
Maintains professionalism in demeanor, conversation and attire</li></ul><p></p><p>
EXPERIENCE</p><ul><li>
0 to 3 years of experience in a related field or area</li><li>
Ability to handle multiple tasks effectively and efficiently</li></ul><p></p><p>
LEADERSHIP SKILLS (REQUIRED)</p><ul><li>
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change</li><li>
Works collaboratively with the workplace experience support supervisor/manager to provide support across the enterprise particularly during peak times</li></ul><p></p><p>
PREFERRED REQUIREMENTS</p><p>
Prior experience in a professional office environment.</p><p>
There is an expectation that you will work in-office five (5) days per week.</p></div></div><p></p><p>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.</p><p></p><p>
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.</p><p></p><p>
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.</p><p></p><p>
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.</p><p></p><p>
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.</p><p></p><p>
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.</p><p></p>
Compensation Range: $54,000 - $86,900</div>

Workplace Experience Support Specialist Senior

Benelux Tek Group Inc.

<p>We are seeking a <strong>highly driven and results-oriented Business Development Manager / Specialist</strong> to lead outbound B2B sales efforts in the <strong>US IT staffing market</strong>.</p><p>This role focuses on <strong>acquiring new clients, engaging hiring decision-makers (CTOs, Engineering Managers, Talent Leaders)</strong>, and driving <strong>full-cycle sales for contract and permanent technology staffing solutions</strong>.</p><p>The ideal candidate thrives in a <strong>high-activity outbound environment</strong> and understands <strong>US hiring trends, staffing models, and tech ecosystem dynamics</strong>.</p><h2> </h2><h2>KEY RESPONSIBILITIES:</h2><h2>Outbound Sales &amp; Lead Generation</h2><ol><li>Execute high-volume outbound outreach: </li><li>Cold calls, emails, LinkedIn prospecting </li><li>Target: </li><li>SaaS companies, startups, enterprises, and tech firms </li><li>Build and maintain a strong pipeline of qualified prospects</li></ol><h2>Business Development (US Market)</h2><ol><li>Identify companies actively hiring tech talent (job postings, funding, expansion signals)</li><li>Engage decision-makers: </li><li>CTOs, Engineering Managers, Hiring Managers </li><li>Position IT staffing services as a solution to hiring challenges</li></ol><h2>Full-Cycle Sales Execution</h2><ol><li>Manage the complete sales cycle: </li><li>Prospecting → Discovery → Presentation → Negotiation → Closure </li><li>Conduct discovery calls to understand hiring needs </li><li>Present tailored staffing solutions (contract / permanent) </li><li>Close new business and onboard clients</li></ol><h2>Client Relationship Management</h2><ol><li>Build and maintain long-term client relationships </li><li>Ensure consistent follow-ups and engagement </li><li>Drive repeat business and account growth</li></ol><h2>Pipeline &amp; KPI Management</h2><ol><li>Maintain accurate CRM records and activity tracking</li><li>Meet and exceed KPIs including: </li><li>Daily outbound activity </li><li>Weekly meetings booked </li><li>Client acquisition targets </li><li>Provide regular sales reporting and forecasts</li></ol><p><strong>Collaboration with Recruitment Team</strong></p><ol><li>Work closely with recruiters to fulfill client requirements </li><li>Ensure fast turnaround and quality candidate delivery</li></ol><h2> </h2><h2>ELIGIBILITY CRITERIA:</h2><ol><li>Minimum 2 years of experience in B2B Sales / Business Development / IT Staffing.</li><li>Bachelor’s degree in Business, IT, or related field</li><li>Experience selling IT staffing / recruitment services</li><li>Strong outbound sales experience.</li><li>Experience working with the US market.</li></ol><h2> </h2><h2>REQUIRED SKILLS:</h2><ol><li>Excellent communication and negotiation skills</li><li>Strong objection-handling ability</li><li>Understanding of IT roles:</li><li>Software Engineers, DevOps, Cloud, Data, AI/ML</li><li>Ability to identify hiring signals and research companies</li><li>CRM proficiency </li></ol>

Business Development Specialist (IT)

Premise Health

<div><div><div><div>Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.</div><div>
As a <b>Part Time Registered Nurse, Care Manager and Wellness Coach,</b> you'll provide care to client employees in our Health Center located in <b>Kansas City, MO.</b></div><p>
Join our team as a creative, clinically skilled professional! Provide hands-on care, triage, and wellness coaching while engaging patients through newsletters, webinars, and promotions. Enjoy a supportive environment with on-site amenities like a coffee shop, cafeteria, walking tracks, and pharmacy access.</p><h3 class="jobSectionHeader"><b>
Schedule</b></h3><ul><li>
20 hours per week</li><li>
Fridays are required</li><li>
Additional days are flexible within Health Center operating hours. We are open Monday - Friday, 7:30am-5pm</li></ul><div><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Develops personalized treatment plans using provider care plans and member preferences using a coach approach and the pillars of Lifestyle Medicine</li><li>
Supports a proactive, multidisciplinary team approach directed toward prevention, education, and health promotion</li><li>
Provides condition specific self-care education to members enrolled in the various condition management programs</li><li>
Participates in outreach/follow-up phone calls and follow-up member visits</li><li>
Creates documentation using electronic systems (i.e., EMR, charting or other specified program etc.) for each interaction</li><li>
Collaborates with health center staff to provide optimal member care and engagement</li><li>
Strives to work with member to improve health outcomes and better management of any chronic condition</li><li>
Works closely with client&rsquo;s vendors as appropriate to support member&rsquo;s needs where appropriate</li><li>
Identifies emergency situations and provides care within legal scope of practice</li><li>
Acts as facilitator of Care Team meetings.</li><li>
Delivers one on one and/or group coaching sessions in the areas of weight, nutrition, physical activity, stress, tobacco cessation, sleep, work/life balance and general health</li><li>
Creates a supportive environment for positive lifestyle changes</li><li>
Partners with members to assess their current level of well-being</li><li>
Educates member on various aspects of health and wellness, providing evidence-based information and resources to support their progress.</li><li>
May coordinate and conduct wellness programs in areas such as nutrition, stress management, weight management, tobacco cessation, physical activity and others</li><li>
Works closely with third party health and wellness vendors</li><li>
Presents in an effective and professional manner.</li><li>
May interact directly with the client or client representative</li><li>
May require other duties as assigned</li></ul><p><b>
What You&rsquo;ll Bring</b></p><ul><li>
Currently licensed Registered Nurse in state of practice</li><li>
National Board Certified Health and Wellness Coach (preferred)</li><li>
Certified by a National Board Certified Health and Wellness Coach (NBC-HWC) approved program.</li><li>
Current hands on training in AHA or ARC Basic Life Support for health care providers required; Advanced Cardiac Life Support may also be required based on contract scope of service</li><li>
Bachelor's degree (BSN) from four-year college or university (preferred)</li><li>
At least three years&rsquo; experience as a Registered Nurse caring for members with any of the following conditions: Type 2 diabetes, asthma, heart disease, heart failure or hypertension</li><li>
Experience working as a wellness coach</li><li>
Experience in Condition Management, Certificate in Case Management, Care Coordination, Certified Diabetes Educator (CDE) Certified Diabetes Care and Education Specialist (CDCES) a plus (preferred)</li><li>
Experience in health promotion or work site wellness and public speaking (preferred)</li><li>
Experience with Electronic Medical Records (preferred)</li></ul></div></div></div><div></div><div><p><br>
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers our part-time (between 20 and 29 hours per week) team members a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits will be discussed once you connect with our Talent Acquisition team.</p><div></div><div><br>
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.</div></div></div>

Registered Nurse, Care Manager and Wellness Coach

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