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billing specialist

Tutera Senior Living & Health Care

Job Description: Billing Specialist Tutera Senior Living &amp; Health Care Are you a Billing Professional seeking an exciting new career opportunity? Look no further! Tutera Senior Living &amp; Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Billing Specialist, you will be responsible for managing and executing all billing functions within our skilled nursing facilities, with a particular emphasis on Illinois Medicaid billing. This role requires a comprehensive understanding of all payer types and the ability to ensure accurate and timely billing processes. Your responsibilities will include but are not limited to; billing operations, claims management, documentation and reporting, collaboration and communication, and regulatory compliance. Do You Have What It Takes? A fire and passion for working with seniors A flexible, fun, and energetic personality Must possess detailed knowledge of Illinois Medicaid regulations Must have prior experience with managing complex billing scenarios High school diploma, or equivalent, required Associate or bachelor&rsquo;s degree in a related field preferred Must have a minimum of 3-5 years of prior experience in billing in a LTC/SNF setting Managed care biller experience preferred Extensive knowledge of billing procedures for all payer types, including Medicare, Medicaid, private insurance, and others required Proficiency with billing software and electronic medical record (EMR) systems required Must be able to work well with others in a team environment Proficiency in Microsoft Word, Excel, and Outlook required Professional image in both appearance and behavior Excellent written and oral communication skills Why is Tutera THE Employer of Choice? Tutera Senior Living &amp; Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees&rsquo; and residents&rsquo; unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made? Tutera offers stability; our family-owned company was founded in 1985! Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home! Tutera Senior Living &amp; Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University, every employee has the opportunity to learn new skills and become the best they can be! Apply today and let us show you how we are inspired by you. Equal Opportunity Employer. The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits. Benefits: How Can You Benefit? Financial Literacy Classes Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more! Child Care Discount Health Insurance Dental Insurance Vision Insurance Life Insurance Accident Insurance Critical Illness Insurance Cancer Insurance Short-Term and Long-Term Disability 401(k) with Matching Contributions Tuition Reimbursement Paid Time Off / Flex Time Off Birthday Day Off Exclusive Tutera Perks Advancement Opportunities Job ID: 2026-17133

Billing Specialist

Job Description: Regional Revenue Senior Living Manager Tutera Senior Living &amp; Health Care Are you a Regional Revenue Senior Living Manager seeking an exciting new career opportunity? Look no further! Tutera Senior Living &amp; Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This Role? As a Regional Revenue Senior Living Manager, you will play a crucial role in managing the billing operations and provider credentialing processes within the centralized billing office. This position is responsible for overseeing billing staff, ensuring accurate and timely submission of claims, managing credentialing for healthcare providers, and maintaining compliance with regulatory requirements. Do You Have What It Takes? A flexible, fun, and energetic personality Bachelor&rsquo;s degree in Business Administration, Healthcare Management, Finance or a related field required Must have a minimum of 7 years of experience in healthcare billing, revenue cycle management, or financial operations; with a minimum of 3 years in managerial or supervisory role Strong knowledge of billing processes, coding, reimbursement methodologies, and healthcare regulations Experience with billing software, electronic health records (EHR), and Microsoft Office Suite Excellent communication and interpersonal skills, with the ability to lead and motivate a team Proven track record of driving process improvements, achieving operational efficiencies, and optimizing revenue cycle performance Detail-oriented, organized, and able to prioritize tasks in a fast-paced environment Knowledge of federal and state regulations related to billing, collections, provider credentialing, and healthcare privacy laws Certified Professional Biller (CPB), Certified Revenue Cycle Specialist (CRCS), or Certified Professional Medical Services Manager (CPMSM) certification preferred Proficiency in Microsoft Word, Excel, and Outlook required Professional image in both appearance and behavior Excellent written and oral communication skills Why is Tutera THE Employer of Choice? Tutera Senior Living &amp; Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees&rsquo; and residents&rsquo; unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made? Tutera offers stability; our family-owned company was founded in 1985! Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home! Tutera Senior Living &amp; Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University, every employee has the opportunity to learn new skills and become the best they can be! Apply today and let us show you how we are inspired by you. Equal Opportunity Employer. The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits. Benefits: How Can You Benefit? Advanced Pay Financial Literacy Classes Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more! Child Care Discount Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) for Eligible Locations Tuition Reimbursement Paid Time Off Holiday Pay Exclusive Tutera Perks Tutera University Advancement Opportunities Job ID: 2026-17153

Regional Revenue Senior Living Manager

<div>We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You&rsquo;ll find an environment that inspires and empowers you to thrive both personally and professionally. There&rsquo;s no one like you and that&rsquo;s why there&rsquo;s nowhere like RSM.<div><div><ul><li>
The workplace experience support specialist senior, under minimal to no direction, helps deliver the office location workplace experience for colleagues.</li><li>
This position is responsible for supporting daily office operations, such as visitor management, safety, hospitality experiences, reception (including answering multiline telephone systems for a single location or multiple locations) and facilities coordination in accordance with workplace experience support playbooks and firm policies and guidelines.</li><li>
The workplace experience support specialist provides best-in-class hospitality experiences for internal and external clients.</li><li>
In tandem with the workplace experience support supervisor or manager, ensures the location is safe, well-maintained and clean.</li><li>
Be responsible for interaction with building management and vendors. This position oversees maintenance of office equipment and supplies, including furniture, phones (excluding cellphones), security cards and also the ordering and replenishing of office supplies.</li><li>
Assist with any office moves/remodels as needed. Also, provides assistance to other areas of ESS, performing and working on intermediate to advanced projects or requests.</li><li>
Act as a liaison to the office/market leader for anything related to workplace experience support as needed.</li><li>
The workplace experience support specialist supports the effort in sustaining and energizing a local culture that supports positive connection with the larger firm through internal and client-facing activities that enhance the RSM experience.</li><li>
Coordinate with building management to maintain information related to building security, including workplace health and safety team and/or emergency evacuation team, environmental sustainability efforts, forms and documents required from the landlord, special requests for our space and maintenance issues.</li><li>
Reconcile monthly billing of parking and extra services provided by the landlord.</li><li>
Perform daily walk-throughs of the location and follow up on maintenance issues raised by the workplace experience support supervisor/manager or others within the location.</li><li>
Leverage and deliver on services and procedures outlined in the workplace experience support playbook.</li><li>
Request bids from internal resources, building maintenance and outside vendors and contractors for any work or service that needs to be performed in the location and provide it to the location supervisor/manager for review and selection.</li><li>
Coordinate maintenance of the office space, including carpet maintenance, security system, air-conditioning, plant service, furniture repairs, appliances, office equipment and AED devices.</li><li>
Audit the service invoices for accuracy and submit to accounts payable for processing. &bull; Purchase and maintain inventory of office supplies and equipment by monitoring supply quantity and replenishing materials before depletion.</li><li>
Determine if supplies should be purchased directly from an approved vendor or research other vendors to ensure cost efficiency to stay within budget.</li><li>
Maintain vendor relationships, processes payments and track total spend. &bull; Ensure that all supplies are ordered in compliance of national programs.</li><li>
Review charges on firm-issued purchasing card for accuracy and reconcile in a timely manner. &bull; Review employee logs regularly to prepare for new hires, transfers or departures.</li><li>
Assist with new hire/intern onboarding process following the guidelines outlined in the ESS orientation toolkit. Provide new hires/interns/transfers with all necessary office needs.</li><li>
Train new employees on building procedures, local office policies and use of equipment and systems.</li><li>
Work with workplace experience support supervisor/manager/HR relating to employee terminations to deactivate/collect access badges and any other items belonging to the firm when necessary. Collect and return any departing employee items as needed.</li><li>
Monitor ServiceNow regularly to check for incoming workplace experience support requests and acknowledges/fulfills those requests in a timely manner. Provide routine support and guidance, as necessary, in one or more of the following areas:</li><li>
Handle mail services, including distribution of mail, UPS, FedEx, etc. &bull; Responsible for print, bind, scan and copy jobs for the business.</li><li>
Locate and check out client files, maintains client records and documents, orders files from offsite storage facility per firm record retention procedures.</li><li>
Support visitor management and reception activities ensuring quality customer service. Keeps track of all visitors and visitor access badges in national visitor log. &bull; Provide meeting and event coordination including catering request orders, setup/cleanup, conference room reservations and audio-visual equipment support.</li><li>
Perform other duties as assigned.</li></ul>
EDUCATION<ul><li>
High school diploma or GED</li><li>
Associate degree or 2 years of experience preferred</li></ul>
TECHNICAL/SOFT SKILLS (REQUIRED)<ul><li>
Ability to communicate, effectively with a diverse audience</li><li>
Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm</li><li>
Demonstrates a basic knowledge of the technology tools required within assigned responsibilities &bull; Effective organization, prioritization and time management skills, and strong attention to detail &bull; Excellent people skills</li><li>
Strong grammar and proofreading skills and experience</li><li>
Ability to prepare presentations including charts, graphics and tables, speaker notes and handouts, etc.</li><li>
Ability to balance multiple tasks and projects &bull; Intermediate knowledge of facilities management</li></ul>
SPECIAL REQUIREMENTS SPECIFC TO JOB<ul><li>
Ability to lift up to 40 lbs. and stand on your feet for extended periods of time</li><li>
Must be punctual and able to adapt to changing schedules</li><li>
Ability to convey instructions clearly and concisely and be responsive when required</li><li>
Maintains professionalism in demeanor, conversation and attire</li></ul>
EXPERIENCE<ul><li>
0 to 3 years of experience in a related field or area</li><li>
Ability to handle multiple tasks effectively and efficiently</li></ul>
LEADERSHIP SKILLS (REQUIRED)<ul><li>
Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change</li><li>
Works collaboratively with the workplace experience support supervisor/manager to provide support across the enterprise particularly during peak times</li></ul>
PREFERRED REQUIREMENTS
Prior experience in a professional office environment.
There is an expectation that you will work in-office five (5) days per week.</div></div>
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life&rsquo;s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee&rsquo;s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $54,000 - $86,900</div>

Workplace Experience Support Specialist Senior

Blue Cross and Blue Shield of Kansas

<div>
 This job was posted by https://www.kansasworks.com : For more
 
 
 information, please see: https://www.kansasworks.com/jobs/13531726 **Are
 
 
 you ready to make a difference? Choose to work for one of the most
 
 
 trusted companies in Kansas.**
 
 
 You Belong At Blue
 
 
 <ul>
 <li>
 Why Join Us?**
 </li>
 <li>
 **Make a Positive Impact:** Your work will directly contribute to
 
 
 </li>
 </ul>
 the health and well-being of Kansans.
 
 
 <ul>
 <li>
 **Family** **Comes First**: Total rewards package that promotes the
 
 
 </li>
 </ul>
 idea of family first for all employees. Paid vacation and sick leave
 
 
 with paid maternity and paternity available immediately upon hire
 
 
 <ul>
 <li>
 **Professional Growth Opportunities:** Advance your career with
 
 
 </li>
 </ul>
 ongoing training and development programs.
 
 
 <ul>
 <li>
 **Dynamic Work Environment:** Collaborate with a team of passionate
 
 
 </li>
 </ul>
 and driven individuals in a work environment that promotes
 
 
 flexibility.
 
 
 <ul>
 <li>
 **Trust and Stability:** Work for one of the most trusted companies
 
 
 </li>
 </ul>
 in Kansas with over 80 years of commitment, compassion and
 
 
 community.
 
 
 <ul>
 <li>
 **Inclusive Work Environment:** We pride ourselves on fostering a
 
 
 </li>
 </ul>
 workplace where everyone is valued and respected.
 
 
 **Benefits &amp; Perks**
 
 
 <ul>
 <li>
 Base compensation is only one component of your competitive Total
 
 
 </li>
 </ul>
 Rewards package
 
 
 <ul>
 <li>
 Incentive pay program (EPIP)
 </li>
 <li>
 Health/Vision/Dental insurance
 </li>
 <li>
 6 weeks paid parental leave for new mothers and fathers
 </li>
 <li>
 Fertility/Adoption assistance
 </li>
 <li>
 2 weeks paid caregiver leave
 </li>
 <li>
 401(k) plan matching up to 5%
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Health &amp; fitness benefits, discounts and resources
 
 
 </li>
 </ul>
 **Job Summary**
 
 
 A health claims examiner is responsible for reviewing, evaluating, and
 
 
 processing health, drug, dental and/or ancillary product claims
 
 
 submitted by members or providers for insurance reimbursement. The job
 
 
 involves ensuring that claims are processed accurately and timely, in
 
 
 accordance with policy terms, industry regulations, and company
 
 
 guidelines.
 
 
 This pool will start training on May 26, 2026
 
 
 \"This position is eligible to work remotely or onsite in accordance
 
 
 with our Telecommuting Policy. Applicants must reside in Kansas or
 
 
 Missouri or be willing to relocate as a condition of employment.\"
 
 
 **What you\'ll do**
 
 
 <ul>
 <li>
 **Claims review and verification**
 </li>
 <li>
 Accurately review, analyze, and verify healthcare claims
 
 
 </li>
 </ul>
 submitted by policyholders or medical providers.
 
 
 <ul>
 <li>
 Ensure all necessary documentation, coding (International
 
 
 </li>
 </ul>
 Classification of Diseases, Tenth Revision (ICD-10), Current
 
 
 Procedural Terminology (CPT), Healthcare Common Procedure Coding
 
 
 System (HCPCS)), and data are included and correct.
 
 
 <ul>
 <li>
 Check for eligibility, coverage, and applicable benefits as per
 
 
 </li>
 </ul>
 policy terms.
 
 
 <ul>
 <li>
 **Claims Processing**:
 </li>
 <li>
 Enter and process claims information into the system with
 
 
 </li>
 </ul>
 precision and attention to detail.
 
 
 <ul>
 <li>
 Apply appropriate insurance guidelines, including deductibles,
 
 
 </li>
 </ul>
 co-pays, co-insurance, and maximum coverage limits.
 
 
 <ul>
 <li>
 Approve or deny claims based on policy coverage, ensuring
 
 
 </li>
 </ul>
 compliance with regulatory and company standards.
 
 
 <ul>
 <li>
 Perform adjustments to processed claims as needed for corrective
 
 
 </li>
 </ul>
 action.
 
 
 <ul>
 <li>
 **Communication**:
 </li>
 <li>
 Correspond with healthcare providers, patients, and internal
 
 
 </li>
 </ul>
 departments to clarify or resolve discrepancies.
 
 
 <ul>
 <li>
 **Problem Resolution**:
 </li>
 <li>
 Investigate and resolve complex or escalated claim issues, such
 
 
 </li>
 </ul>
 as coding errors, benefit misunderstandings, or billing
 
 
 discrepancies.
 
 
 <ul>
 <li>
 **Compliance and Documentation**:
 </li>
 <li>
 Ensure compliance with state and federal healthcare regulations.
 </li>
 <li>
 Maintain detailed and accurate records of all claims processed,
 
 
 </li>
 </ul>
 including documentation for audits or reviews.
 
 
 <ul>
 <li>
 **Efficiency and Quality**:
 </li>
 <li>
 Meet individual and team pe formance targets related to claims
 
 
 </li>
 </ul>
 processing speed, accuracy, and quality.
 
 
 <ul>
 <li>
 Participate in ongoing training to stay updated on changes in
 
 
 </li>
 </ul>
 health insurance policies and claims processing technologies.
 
 
 <ul>
 <li>
 Monitor and work daily reports to ensure timely claim control.
 
 
 </li>
 </ul>
 **What you need**
 
 
 **Knowledge/Skills/Abilities**
 
 
 <ul>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Knowledge of medical claim processing, medical terminology,
 
 
 </li>
 </ul>
 insurance policies, and coding standards (ICD, CPT).
 
 
 <ul>
 <li>
 Excellent communication skills, both written and verbal.
 </li>
 <li>
 Ability to work efficiently under pressure and meet deadlines.
 </li>
 <li>
 Critical thinking and problem solving skills
 </li>
 <li>
 Office and/or computer system experience preferred
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 Previous experience in healthcare claims processing, medical
 
 
 </li>
 </ul>
 billing, medical terminology, or health insurance is preferred.
 
 
 **Physical Requirements**
 
 
 Office setting, with remote or hybrid work opportunities depending
</div>

Claims Examiner

DiPasquale Moore

<div>Competitive base salary based on your experience, plus the opportunity to earn an annual bonus. 
 
Law firm experience is not required.
 
 
Preferred Experience:
<ul><li>Experience in customer service, call center, sales, or client-facing roles</li><li>
Strong time management and ability to prioritize tasks effectively</li><li>
Detail-oriented with a strong sense of follow-through</li><li>
Clear and professional communication skills
</li></ul> 
Job Overview: 
We are seeking a Client Intake &ndash; Customer Support Specialist who will serve as the first point of contact, ensuring a positive experience for potential clients. The Support Specialist will navigate high-stakes discussions and secure formal agreements to convert inquiries into active cases. This role is vital in driving the firm&rsquo;s growth by building immediate rapport with potential clients and serving as their link to the legal team.
 
 
Key Responsibilities:<ul><li>
Serve as the first point of contact for prospective clients (phone, email, text)</li><li>
Gather basic information using call guidelines to assess fit (no legal advice required)</li><li>
Route qualified inquiries to attorneys or team members</li><li>
Follow up with clients to gather additional information and maintain engagement</li><li>
Maintain accurate records while protecting confidentiality</li><li>
Support a smooth, high-quality intake process in a fast-paced environment</li></ul> 
The ideal candidate is a strong listener who communicates with care and clarity, builds trust quickly, and confidently gathers key details while guiding clients through next steps. 
 
Why Join Us: 
Join a collaborative, high-energy team where you&rsquo;ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field. 
 
Employee Perks:<ul><li>
Health, vision, and dental insurance</li><li>
401(k) with up to a 4% match</li><li>
3 weeks of paid time off</li><li>
Paid holidays</li><li>
Great work/life balance&mdash;no long hours</li><li>
Free on-site parking</li><li>
Stable job with a growing law firm and a supportive team</li></ul> 

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER 
DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

iguVy2Ougg</div>

Client Intake / Customer Support Specialist

The University of Kansas Health System

<div><div><div><div><div><div><div><div><h1 class="jobSectionHeader">Position Title
</h1></div></div></div></div></div></div></div>Emergency Management and Business Continuity Specialist
Bell Hospital
<h2 class="jobSectionHeader">Position Summary / Career Interest:
</h2>The Emergency Management &amp; Business Continuity Specialist plays a key role in strengthening the health system's resilience and readiness. This position supports the development, implementation, and continuous improvement of a comprehensive, all‑hazards emergency management program designed to guide the organization's response during crises and disruptive events. The Specialist also contributes to a robust business continuity program by conducting business impact analyses, performing risk assessments of essential functions and critical information systems, and helping create and maintain plans that ensure continuity of operations. This role ensures the health system is prepared, coordinated, and capable of sustaining essential services under any conditions.
Responsibilities and Essential Job Functions
<ul><li>Ensure compliance with all applicable regulatory and accreditation requirements by maintaining up to date documentation, supporting survey readiness activities, and aligning Emergency Management and Business Continuity programs with standards set by The Joint Commission, CMS, OSHA, and other governing bodies.
</li><li>Support the daily operation, development, and implementation of the Emergency Management &amp; Business Continuity programs.
</li><li>Coordinate and document emergency exercises (tabletop, functional, full scale, and disaster recovery drills).
</li><li>Support systemwide Hazard Vulnerability Analysis, Business Impact Analyses, and risk assessments for critical functions and systems.
</li><li>Assist in creating, updating, and maintaining departmental and system wide Business Continuity and Continuity of Operations (COOP) plans, including the strategies needed to restore critical services after a disruption.
</li><li>Maintain accurate documentation of system resilience, redundancy, and recovery objectives.
</li><li>Provide debriefings and develop After Action Reports (AARs) and Improvement Plans.
</li><li>Track corrective actions and improvement plan items from exercises and real events.
</li><li>Support Hospital Incident Command readiness, structure, and role assignments.
</li><li>Collaborate with IT on Disaster Recovery (DR) testing, cyber incident planning, and critical system continuity.
</li><li>Assist with crisis communication planning in coordination with Corporate Communications and Human Resources.
</li><li>Support workforce continuity (staffing models, remote work readiness, cross coverage strategies).
</li><li>Assess vendor and supply chain continuity and support alternate sourcing strategies.
</li><li>Participate in health system Emergency Management committees and others as assigned.
</li><li>Participate in community and regional Emergency Management meetings, coalitions, and trainings.
</li><li>Provide preparedness education and training to staff and leaders.
</li><li>Support emergency equipment and resource readiness, including emergency response tools.
</li><li>Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
</li><li>These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
</li></ul> 
Required Education and Experience
<ul><li>Bachelors Degree from an accredited College or University in Nursing, Disaster Recovery, Incident Response, Emergency Preparedness, Business/Organizational Leadership, Occupational Safety Management, or related field.
</li></ul> 
Preferred Education and Experience
<ul><li>5 or more years in healthcare, emergency management, or business continuity.
</li><li>1 or more years Experience collaborating with external partners such as EMS, fire, police, public health, and regional healthcare coalitions.
</li></ul> 
Required Language Skills
<ul><li>English -
</li></ul> 
Knowledge Requirements
<ul><li>National Incident Management System (NIMS) IS 100, IS 200, IS 700, and IS 800 training within 120 days of hire. Completes IS 300 and 400 within the timeline set by supervisor.
</li><li>Awareness of Homeland Security Exercise &amp; Evaluation Program (HSEEP) after action process
</li><li>Familiarity with Joint Commission Emergency Management standards, CMS EP Rule, OSHA requirements, and other relevant regulations.
</li><li>Experience with crisis communications, emergency notification tools, or supporting communication workflows during incidents.
</li><li>Strong understanding of healthcare operational workflows (clinical and support services) and their dependencies.
</li><li>Demonstrated ability to build relationships, influence without authority, communicate clearly, and work effectively in complex environments.
</li><li>Knowledge of risk assessment methodologies, including Hazard Vulnerability Analyses (HVAs), resilience measurement approaches, and processes for tracking and monitoring improvement plan actions.
</li></ul><h2 class="jobSectionHeader">Time Type:
</h2>Full time
<h2 class="jobSectionHeader">Job Requisition ID:
</h2>R-50648
<h3 class="jobSectionHeader">Important information for you to know as you apply:
</h3><ul><li>The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity &amp; Inclusion .
</li><li>The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu .
</li><li>Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
</li></ul><h2 class="jobSectionHeader">Need help finding the right job?
</h2>We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.</div>

Emergency Management and Business Continuity Specialist

Spira Care, LLC

<div><h2 class="jobSectionHeader">Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:</h2><ul><li><h2 class="jobSectionHeader">
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
</h2></li><li><h2 class="jobSectionHeader">Annual incentive bonus plan based on company achievement of goals</h2></li><li><h2 class="jobSectionHeader">
Time away from work including paid holidays, paid time off and volunteer time off</h2></li><li><h2 class="jobSectionHeader">
Professional development courses, mentorship opportunities, and tuition reimbursement program</h2></li><li><h2 class="jobSectionHeader">
Paid parental leave and adoption leave with adoption financial assistance</h2></li><li><h2 class="jobSectionHeader">
Employee discount program</h2></li></ul><div></div><h2 class="jobSectionHeader">
Job Description Summary:</h2>
The Spira Care Technology Specialist keeps technology running smoothly so Care Center staff can focus on patient care. Under broad supervision, the Technology Specialist provides engineering-level support, technical expertise, planning, and recommendations for client endpoint supporting technologies, applications, and system management tools in response to Spira Care needs. This role provides front-line technical support to Spira Care including care center staff and physicians. Acting as a Level 3 resource and working with internal IT teams, this role is responsible to successfully deploy and maintain applications, operating systems, and print services across all Spira Care locations. The Spira Care Technology Specialist implements infrastructure solutions in support of the desktop environment that provide value-added services, meet industry best practices for management and security, and meet the needs for patient care. 
The role is directly responsible for Spira Care centers desktop solutions and products, including hardware standards for desktops, laptops, peripherals, operating systems, core builds, and standard shrink-wrapped software such as Microsoft Office.<div></div><h2 class="jobSectionHeader">
Job Description:</h2><div>
Responsibilities:</div><ul><li>
Implement and maintain infrastructure systems through established technology policies, procedures, and ITIL frameworks for both on-premise and cloud infrastructure.</li><li>
Develop and implement strategic road maps for end user infrastructure systems.</li><li>
Participate in technology evaluation and reengineering teams to support strategy definition and continuous process improvement activities.</li><li>
Automate and improve processes to increase efficiencies and enhance service delivery.</li><li>
Serve as a key point of contact for care center staff regarding a broad range of technology-related concerns or requests.</li><li>
Travel to each care center regularly to provide in-person IT support and address issues, proactively seeking staff feedback regarding concerns and ensuring all technology, excluding medical equipment, at nursing stations, exam rooms, and front desks is working properly.</li><li>
Monitor and address unresolved incidents and service requests, ensuring timely resolution with minimal disruption to patient care.</li><li>
Configure and deploy new or replacement hardware in the care centers, including new user laptops, desktops, VoIP desk phones, etc.</li><li>
Assist Spira Care staff with all onboarding and offboarding processes, such as setting up network and email accounts, assigning permissions, and adding users to correct groups. For departures, disable accounts and collect company devices for secure handling.</li><li>
Provide positive, professional support and keep users informed of next steps and timelines if immediate resolution isn't possible.</li><li>
Communicate technical information effectively to both technical and non-technical audiences.</li><li>
Participate in on-call rotation schedule.</li><li>
Perform other related duties as assigned.</li></ul><div></div><div>
Minimum Qualifications:</div><ul><li>
3 or more years&rsquo; experience supporting systems infrastructure (end user compute, server, and/or storage)</li><li>
1 &ndash; 2 years&rsquo; experience in an IT help desk or desktop support role, preferably in a healthcare or multi-site environment</li><li>
Experience working with and managing ticket queue management</li><li>
Advanced understanding of operating systems</li><li>
Good interpersonal skills, including leadership, diplomacy, and negotiation with customers and senior executives</li><li>
Solid working knowledge of Microsoft platforms and Windows client technologies</li><li>
Basic understanding of networking, applications, and relational databases</li><li>
Ability to handle multiple support requests and prioritize effectively</li><li>
Advanced troubleshooting techniques, recovery options, monitoring, and system protections for on-premises and cloud infrastructure</li><li>
Must be based in Kansas City metropolitan area with reliable transportation for travel to Spira Care locations</li><li><div>
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.</div></li></ul><div></div><div>
Preferred Qualifications</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Business Administration, or related field</li><li>
5 or more years&rsquo; experience supporting systems infrastructure (end user compute, server, and/or storage)</li><li>
Mobile Device Management (MDM) experience</li><li>
Familiarity with healthcare-specific applications or devices</li><li>
Primary care experience</li><li>
SCCM experience (OS deployments, PXE, software distribution, patch management)</li><li>
Group Policy, configuration baselines, on-prem or Azure AD knowledge</li><li>
Experience protecting and maintaining systems under HIPAA and PCI regulations</li></ul><div></div><div>
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.</div></div>

Spira Care Technology Specialist

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