account manager

operations manager

key account manager

commercial manager

customer success manager

client operations manager

COMMOVA

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  COMMOVA is a creative systems company based in Dubai. We build strategic brand infrastructure for founders, companies, and brands across the MENA region. Our work blends strategy, content, and cultural intelligence to deliver brand storytelling, scale, and commercial impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are expanding rapidly and we are now looking for a highly organized and accountable Client Operations Manager to bring structure, clarity, and consistency to how we manage clients and execute deliverables.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time remote role for a Client Operations Manager who is the control tower of COMMOVA&rsquo;s day-to-day operations. You will oversee client communication, manage project workflows, and ensure every deliverable is executed on time and at the highest standard. This position combines operations, account management, and creative coordination. The goal is simple: keep every project running smoothly, on time, and at the standard COMMOVA is known for. You will report directly to the Founder and Creative Director and play a key role in shaping how COMMOVA operates as we grow.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Manage client communication, feedback, and approvals for multiple accounts
  </li>
  <li>
   Plan and maintain weekly content calendars
  </li>
  <li>
   Coordinate designers, editors, and creators to meet deadlines
  </li>
  <li>
   Prepare Friday status reports and Monday weekly plans
  </li>
  <li>
   Ensure all deliverables go live on schedule and meet quality standards
  </li>
  <li>
   Help refine COMMOVA&rsquo;s internal systems and SOPs
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3+ years of experience in a marketing or creative agency
  </li>
  <li>
   Highly organized, structured, and dependable
  </li>
  <li>
   Strong communicator with excellent written
   <em>
    English
   </em>
   and
   <em>
    Arabic
   </em>
  </li>
  <li>
   Proficient with project management tools such as
   <em>
    ClickUp
   </em>
   or
   <em>
    Notion
   </em>
  </li>
  <li>
   Understands social media workflows, content calendars, and creative production
  </li>
  <li>
   Calm under pressure and solutions-oriented
  </li>
  <li>
   Obsessed with getting things done right and on time
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why COMMOVA
  </strong>
 </p>
 <p>
  COMMOVA is growing aggressively, and this role is one of our first core hires. You will work directly with the Founder and Creative Director to build the foundation of our operations as we scale. If you perform and prove your work ethic, your position and salary will grow quickly. There is clear room for promotion, leadership, and long-term impact.
 </p>
 <p>
  <br/>
 </p>
 <p>
  A
  <strong>
   heads-up
  </strong>
  : this job is not easy. COMMOVA moves fast and expects high standards from everyone on the team. If you are not serious, disciplined, and ready to learn quickly, this is not for you. If you are ambitious, reliable, and want to grow fast in a performance-driven creative company, you will thrive here.
 </p>
</div>


Client Operations Manager

Athena

Client Onboarding Operations Manager JDRole: Manager, Onboarding OperationsManager: VP, Delegation ExperienceDirect reports: Team Leads, Onboarding OperationRole OverviewAs Manager of Client Onboarding Operations, you will be responsible for leading the planning, execution and ongoing optimization of the client onboarding function across Athena s Delegation Experience (DX) teams. This includes owning end-to-end performance, workforce planning, and client journey outcomes. You will manage and develop Team Leads, ensure high-quality and consistent onboarding delivery at scale, and champion the development of automation and tech-enabled solutions to streamline analyst workflows.This role sits at the intersection of people leadership, operational excellence, and systems innovation. You will work closely with cross-functional stakeholders to improve onboarding pathways and proactively manage capacity across DX functions. You bring both the strategic foresight and operational rigor to evolve the function, while supporting a world-class client experience.High-level ResponsibilitiesTeam Leadership &amp; People ManagementManage and develop a team of Onboarding Operations Team Leads, each overseeing onboarding analysts, ensuring alignment with team performance goals and client SLAs.Foster a strong culture of coaching, continuous improvement, and frontline ownership through regular performance reviews, mentoring, and career development.Lead structured routines to track team KPIs, pipeline health, and identify training or capacity needs.Serve as the voice of Onboarding Operations across internal stakeholder groups, bringing qualitative and quantitative insights to weekly meetings and progress reports, quarterly business reviews and other high-visibility forums. Automation &amp; Tech EnablementOwn the identification and development of automation opportunities across the onboarding journey in partnership with product and tech teams.Evaluate tech tooling and process gaps, collaborating cross-functionally to deploy scalable solutions that reduce manual overhead and improve turnaround times.Champion the onboarding team s role in testing and refining tech-enabled workflows, with a focus on seamless analyst experience and client benefit.Forecasting &amp; Workforce PlanningBuild and maintain forecasting models for team capacity, work volume, and resource planning across all onboarding teams.Partner with Delegation Experience leadership, Sales, and Operations to ensure appropriate headcount and readiness for growth targets.Monitor pipeline velocity and drive resourcing decisions to ensure effective client funnel progression and minimal bottlenecks.Operational &amp; Process ExcellenceDrive continuous improvement in onboarding SOPs, playbooks, and quality assurance frameworks.Use data and frontline insights to refine workflows, optimize analyst productivity, and remove sources of client friction.Establish operational dashboards and reporting systems for real-time visibility into performance trends, risks, and opportunities.Cross-functional PartnershipAct as the primary liaison between Delegation Experience, Product/Tech, Sales, Billings, and other stakeholders to align onboarding strategies with broader company goals.Lead initiatives to integrate onboarding success metrics into wider business OKRs.Contribute to strategic planning efforts that enhance the entire delegation lifecycle.StakeholdersDelegation Experience Team, Sales Team, Billings Team, Operations Team, Clients, XPsQualifications5+ years of experience in operations, customer onboarding, customer success, or program management roles, ideally in high-growth or tech-enabled service environments3+ years of experience directly managing people managers or multi-level teamsDemonstrated experience owning or heavily contributing to tech automation discovery and implementation, preferably in collaboration with product/engineeringProven track record developing process playbooks, change management strategies, or organizational scaling frameworksStrong proficiency with forecasting, capacity planning, and workforce modeling using tools like Google Sheets, Airtable, or BI dashboardsExperience working in or with startups, B2B SaaS, service marketplaces, or tech-enabled services is a strong plusFamiliarity with CRM systems (e.g. Salesforce, HubSpot), support tooling (e.g. Zendesk), and collaboration platforms (e.g. Glue, Slack, Notion, Asana)Competencies and SkillsLeadership &amp; Coaching: Ability to mentor, support, and drive results through others while fostering team accountabilityClient-Centric Thinking: Deep empathy for the client journey; able to anticipate and respond to needs with agility and careOperational Rigor: Strong process orientation and ability to improve workflows through data, feedback, and insightCommunication: Clear and thoughtful in both verbal and written communications across diverse audiencesCross-functional Collaboration: Skilled at working across departments to align on shared outcomesProactivity &amp; Ownership: Takes initiative, solves problems before they escalate, and is committed to continuous improvementAnalytical Thinking: Able to identify patterns in data, draw conclusions, and inform process improvementsTech Fluency: Comfortable working within CRMs, spreadsheets, and other team collaboration tools

Client Onboarding Operations Manager

KERZNER INTERNATIONAL LIMITED

<p>The Operations Manager at Cloud 22, your will be responsible for the overall operations of the outlet and ensuring a consistent and outstanding guest experience. The Operations Manager will manage all areas of service within the restaurant and Bar, including but not limited to, training, motivating and retention of the team, food cost, labor cost, P&amp;L responsibility, staffing plans, safety, and hygiene, all whilst adhering to all company policies and procedures and brand guidelines.</p>
<p><strong>About you</strong></p>
<p>To be successful in this role you will need to have a minimum of 10 years experience within Hospitality, with at least 5 years in a similar leadership role, preferably in Beach Club-Night life environment. The successful candidate will be someone with high energy and a positive approach towards building working relationships and overcoming complex challenges. They will be results driven and confident in their ability to change and adapt themselves as well as their team to work towards common goals. A strong sense of leadership and an excellent motivator who has the experience and knowledge to understand the combination of detail, quality and volume whilst being able to delegate and set clearly defined expectations. A strong understanding of financials is essential as well as the ability to operate within the policies, procedures, and systems of Atlantis, The Royal.</p>

Operations Manager, Cloud 22

Atlantis the Royal

<div></div><div><div>Operations Manager, Cloud 22<br>
(17720)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About the role</b></div><br>
<div>
The Operations Manager at Cloud 22, your will be responsible for the overall operations of the outlet and ensuring a consistent and outstanding guest experience. The Operations Manager will manage all areas of service within the restaurant and Bar, including but not limited to, training, motivating and retention of the team, food cost, labor cost, P&amp;L responsibility, staffing plans, safety, and hygiene, all whilst adhering to all company policies and procedures and brand guidelines.</div><br>
<div></div>
<div><b>
About you</b></div><br>
<div>
To be successful in this role you will need to have a minimum of 10 years&rsquo; experience within Hospitality, with at least 5 years in a similar leadership role, preferably in Beach Club-Night life environment. The successful candidate will be someone with high energy and a positive approach towards building working relationships and overcoming complex challenges. They will be results driven and confident in their ability to change and adapt themselves as well as their team to work towards common goals. A strong sense of leadership and an excellent motivator who has the experience and knowledge to understand the combination of detail, quality and volume whilst being able to delegate and set clearly defined expectations. A strong understanding of financials is essential as well as the ability to operate within the policies, procedures, and systems of Atlantis, The Royal.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Keeta

<div>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Be responsible for daily data reporting, conduct in-depth analysis and interpretation of business data, monitor all links, identify existing problems and assist in formulating corresponding solutions;
  </li>
  <li>
   Assist in optimizing the existing process management, promote the development and implementation of business, timely understand the dynamics of the front-line sales team, and form feedback;
  </li>
  <li>
   Take full ownership of the performance of assigned business lines, ensuring on-time deliveries, cancellation rates, customer satisfaction and growth targets are consistently met;
  </li>
  <li>
   Coordinate resources and collaborate closely with cross-functional teams to ensure operational readiness with go-to-market strategies and campaigns;
  </li>
  <li>
   Undertake other work that can support the business team to achieve better performance indicators.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ol>
  <li>
   3+ years of experience in marketing/sales operations, prior experience in food delivery/restaurant brand operations is preferred;
  </li>
  <li>
   Familiar with and Middle Eastern cultures, fluent in English for business communication;
  </li>
  <li>
   Combine different playbooks and food delivery operational methodologies across countries/regions to accumulate replicable international experience.
  </li>
 </ol>
</div>


Merchant Operations Manager

<p>1. Responsible for user growth in Keeta's operations in [specific country], effectively increasing the monthly active transaction user pool through new user acquisition, reactivation, and improving next-month retention rates.</p><p>2. Identify growth opportunities through data analysis and insights into user behavior/scenarios, defining strategic directions.</p><p>3. Execute strategies via subsidies, funnel optimization, coupon/SKU design, and marketing campaigns.</p><p>4. Collaborate with product, R&amp;D, and algorithm teams to achieve transaction user targets.</p>

User Operations

Nomad Recruitment

<p>A leading F&amp;B company in the UAE is looking for an experienced <b>Project Manager</b> with solid leadership to oversee large-scale catering contracts and ensure exceptional service delivery.</p><p><b>Key Responsibilities</b></p><ul><li>Manage day-to-day operations of assigned catering projects across multiple locations</li><li>Supervise and coordinate teams of chefs, supervisors, cleaners, and support staff</li><li>Ensure compliance with company standards, client SLAs, and health &amp; safety regulations (HACCP, food hygiene, etc.)</li><li>Maintain strong communication with clients to ensure high satisfaction and long-term cooperation</li><li>Monitor quality, service standards, and operational efficiency on-site</li><li>Oversee budgets, cost control, and resource allocation</li><li>Proactively address and resolve operational issues to ensure smooth project execution</li><li>Participate in client meetings, presentations, and periodic reviews</li><li>Coordinate audits, inspections, and compliance documentation.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 3&ndash;5 years of experience in Food &amp; Beverage / Catering operations in a managerial capacity (Project / Operations / Contract Manager)</li><li>Proven experience managing large teams (50+ employees) across multiple client sites</li><li>Strong understanding of catering operations, including logistics, procurement, food production, and hygiene standards</li><li>Excellent command of English and Russian, additional language is preferred</li><li>Client-oriented and presentable professional, comfortable representing the company in front of high-profile clients</li><li>Strong leadership, problem-solving, and time management skills</li><li>Proficiency in MS Office and basic reporting tools</li><li>PMP certification is highly recommended</li></ul><p><b>What we offer:</b></p><ul><li>Competitive salary package</li></ul><ul><li>Visa sponsorship and medical insurance</li></ul><ul><li>Supportive management and comfortable working conditions</li></ul><ul><li>Opportunity to grow within a well-established catering group</li></ul><p>If you&rsquo;re passionate about operational excellence and ready to take on a leadership role in a dynamic environment &mdash; we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>PM in F&amp;B: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Russian (Preferred)</li></ul>

Project Manager with F&B experience

Explore 8279+ Client operations manager in Dubai this October. Find roles across top companies and apply now to boost your career.

8279 client operations manager jobs IN Dubai

Client Operations Manager

Client Onboarding Operations Manager

Operations Manager, Cloud 22

Operations Manager, Cloud 22

Merchant Operations Manager

User Operations

Project Manager with F&B experience