associate business manager Jobs in Jeddah

associate business manager

account manager

customer success account mgmt Jobs in Jeddah

customer success account mgmt

customer support lead

external account manager

client relationship manager

Axios International

<div><div><b>Position: Relationship Manager (Pharmaceutical Companies) - Jeddah, KSA</b><br>
</div><div><b>
Position Purpose:</b></div><div>
The purpose of the job is to manage tasks in collaboration with different business functions. The jobholder is required to help represent Axios in daily meetings pharmaceutical company and other involved stakeholders on a country and regional level such representation will help to understand their needs, communicate and position our services, demonstrate our know-how, and articulate our competitive advantages in the market.</div><div>
</div><div><b>
Duties and Responsibilities:</b></div><div><b>
Strategic Business Development:</b></div><ul><li>
Identify and pursue new business opportunities and follow up on opportunities identified by Axios business leaders for new projects or for expanding projects with the pharmaceutical industry at local and regional levels</li><li>
Capture business development opportunities in the business development CRM. Similarly capture stakeholder insights in the related database.</li><li>
Request, support and present compelling business proposals and presentations to potential clients</li><li>
Conduct competitive analysis and market research to identify growth opportunities and understand the local changes that may affect business opportunities as well as Axios projects</li><li>
Present monthly business opportunity reports using the CRM with clear metrics and KPIs</li><li>
Build and maintain strong relationships with key decision-makers in pharmaceutical companies</li><li>
Follow up on leads within 1 business day of initial contact</li><li>
From time to time you may be required to engage with hospitals, healthcare providers, distributors, and other stakeholders to foster strong relationships and ensure alignment with Axios&rsquo; mission and values.</li></ul><div></div><div><b><br>
Work directly with the Chief Business Officer and Business Excellence Team:</b></div><ul><li>
Provide regular updates on market trends, client feedback, and competitive landscape</li><li>
Participate in strategic planning sessions and contribute to growth initiatives</li><li>
Support the development of service offerings based on market demands</li><li>
Attend industry events, conferences, or networking sessions</li><li>
Represent, the company at trade shows and industry forums</li><li>
Monitor industry regulations and policy changes that may impact Axios' business operations, providing strategic guidance and advocacy as needed.</li><li>
Serve as a subject matter expert on Axios' programs, services, and industry trends, providing training and support to internal teams and external stakeholders as needed.</li></ul><div>
</div><div><b>
Relationships:</b></div><ul><li>
Reports to Chief Business Officer</li><li>
Work with Business Excellence team on stakeholder outreach and business development opportunity Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff to understand the operations, their strategic potential and the relationship with existing clients.</li></ul><div>
</div><div><b>
Technical skills, Professional skills and competencies:</b></div><ul><li>
Deep understanding of pharmaceutical industry regulations, compliance requirements, and market dynamics</li><li>
Proficiency in CRM software and Microsoft Office Suite</li><li>
Experience in patient support programs or market access is a plus</li></ul><div></div><div><b><br>
Excellent presentation and communication skills in English Strong negotiation and closing abilities:</b></div><ul><li>
Strategic Thinking</li><li>
Relationship Building</li><li>
Problem solving capabilities.</li><li>
Negotiation skills</li><li>
Results Orientation</li><li>
Adaptability &amp; Resilience</li><li>
Business Acumen</li></ul><div></div><div><b><br>
Educational Background and Experience:</b></div><ul><li>
Bachelor's degree in pharmacy, Life Sciences, Business Administration, or related field</li><li>
Experience working with pharmaceutical services companies (consulting, quality assurance, marketing agency, patient support program provider or regulatory affairs)</li><li>
Proven track record of achieving business development targets and driving business growth.</li><li>
Extensive network of contacts within the pharmaceutical industry (key decision-makers, procurement managers, quality heads, regulatory professionals) at local and regional levels.</li><li>
Network extending to healthcare providers, hospitals, pharmaceutical distributors, wholesalers, supply chain partners and pharmacy chains</li></ul><div></div><div><b><br>
Job Circumstances:</b></div><ul><li>
The position is based in Jeddah, Saudi Arabia and it requires frequent travel to client sites across local and regional territories and other sites to represent Axios</li><li>
Flexibility in the ability to travel as well as working hours is essential.</li><li>
Frequent travel required to client sites across local and regional territories.</li><li>
Attendance at industry events, including occasional evening or weekend activities.</li></ul></div>

Relationship Manager - Pharmaceutical Industry

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Account Handler
 </p>
 <p>
  <strong>
   Business Line:
  </strong>
  Health &amp; Benefits
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Jeddah, Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a full-time on-site role for an Account Handler - Health and Benefits, located in Jeddah. The Account Handler will be responsible for managing client accounts, handling renewals, providing excellent customer service, and dealing with insurance and insurance brokerage matters on a daily basis. Duties include monitoring customer inquiries, processing claims, negotiating policy terms, and ensuring client satisfaction with health and benefit solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Experience:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Strong Customer Service Skills
  </li>
  <li>
   Excellent organizational and multitasking abilities
  </li>
  <li>
   Strong attention to detail and problem-solving skills
  </li>
  <li>
   Effective communication and interpersonal skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Account Management
  </li>
  <li>
   Health &amp; Welfare Benefits Administration
  </li>
  <li>
   Insurance Brokerage
  </li>
  <li>
   Claims Processing / Claims Administration
  </li>
  <li>
   Client Relationship Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in business administration, Finance, or related field
  </li>
  <li>
   Experience in Account Management and Renewals Knowledge and experience in Insurance and Insurance Brokerage
  </li>
  <li>
   Experience working in the health and benefits sector preferred
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About AON:
  </strong>
 </p>
 <p>
  Through its more than 65,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world&rsquo;s best broker, best insurance intermediary, reinsurance intermediary, captives&rsquo; manager and best employee benefits consulting firm by multiple industry sources.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Description:
  </strong>
 </p>
 <p>
  Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Inclusion &amp; Accessibility:
  </strong>
 </p>
 <p>
  We are committed to creating an inclusive workplace that supports individuals of all abilities. We welcome application from people with disability special and well provide reasonably accommodation during the recruitment process and in the workplace.
 </p>
 <p>
  If you require any accommodation during the hiring process, please let us know when applying, and we'll work with you to ensure a comfortable and fair experience.
 </p>
</div>


Account Handler

Sumo Tawasol Tech Co.

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Serve as the primary point of contact for assigned clients.
  </li>
  <li>
   Build strong, long‑term relationships to enhance satisfaction and loyalty.
  </li>
  <li>
   Lead onboarding and ensure smooth adoption of our products and services.
  </li>
  <li>
   Identify client needs and drive cross‑sell and up‑sell opportunities.
  </li>
  <li>
   Collaborate closely with Sales, Product, Operations, Finance, and Support teams to deliver a seamless client experience.
  </li>
  <li>
   Communicate client feedback internally to support continuous improvement.
  </li>
  <li>
   Monitor account health, identify risks, and implement retention strategies.
  </li>
  <li>
   Manage escalations and coordinate with internal teams for timely resolution.
  </li>
  <li>
   Analyze client usage and prepare performance reports.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
  </li>
  <li>
   Minimum Experience two years in client success, account management, or customer‑facing roles.
  </li>
  <li>
   Strong communication, relationship‑building, and problem‑solving skills.
  </li>
  <li>
   Ability to identify and act on cross‑sell and up‑sell opportunities.
  </li>
  <li>
   Experience working across multiple departments and managing competing priorities.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  Please confirm once the posting is live or if you need any additional details.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  ⁩
 </p>
</div>


Account Specialist

Alnafitha IT

<div>
 <p>
  Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 </p>
 <p>
  As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 </p>
 <p>
  Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 </p>
 <p>
  With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 </p>
 <p>
  Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 </p>
 <p>
  Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 </p>
 <p>
  At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary/Objective
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Strategic Account Manager is responsible for managing high-value, complex client accounts and developing strategic relationships with key stakeholders to drive revenue growth and ensure client satisfaction. This role involves formulating and executing tailored account strategies, identifying new opportunities, and leading cross-functional teams to deliver customized solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic Relationship Management
  </strong>
 </p>
 <p>
  &bull; Establish and nurture high-level, productive relationships with key stakeholders in critical customer accounts to foster trust and loyalty, leading to increased sales and long-term strategic partnerships.
 </p>
 <p>
  &bull; Develop and oversee the execution of comprehensive account strategies that align with the organization&rsquo;s business objectives, ensuring a proactive approach to client management.
 </p>
 <p>
  <strong>
   Sales Strategy Development
  </strong>
 </p>
 <p>
  &bull; Achieve ambitious sales goals and objectives for high-value accounts by formulating and implementing tailored sales plans, continuously monitoring progress, and adjusting strategies as necessary to drive revenue and demonstrate value.
 </p>
 <p>
  &bull; Identify and pursue new strategic opportunities within existing accounts while leveraging market analysis, networking, and referrals to generate leads that contribute to sustainable competitive advantage.
 </p>
 <p>
  <strong>
   Customer Needs Assessment and Solution Development
  </strong>
 </p>
 <p>
  &bull; Proactively assess and validate the complex needs of high-stakes clients through in-depth consultations and feedback sessions, ensuring a thorough understanding that enables the delivery of customized solutions to enhance satisfaction rates.
 </p>
 <p>
  &bull; Collaborate with cross-functional teams to propose and implement innovative solutions that effectively address customer challenges, increasing the likelihood of successful outcomes and client retention.
 </p>
 <p>
  <strong>
   Cross-Functional Leadership and Coordination
  </strong>
 </p>
 <p>
  &bull; Lead cross-functional teams in supporting critical client engagements throughout their lifecycle, coordinating efforts across business development, support, service, marketing, and customer success to enhance the overall customer experience.
 </p>
 <p>
  &bull; Drive the strategic account planning process, establishing mutual performance objectives, financial targets, and critical milestones for both short-term and long-term success through a well-defined roadmap.
 </p>
 <p>
  <strong>
   Performance Reporting and Analysis
  </strong>
 </p>
 <p>
  &bull; Generate comprehensive reports that analyze sales performance and key metrics using advanced CRM tools and data analytics, providing actionable insights into performance trends and informing strategic decision-making.
 </p>
 <p>
  &bull; Regularly evaluate and refine account strategies based on performance metrics and client feedback to ensure continuous improvement and alignment with client expectations.
 </p>
 <p>
  <strong>
   Sales Process Optimization
  </strong>
 </p>
 <p>
  &bull; Implement and refine strategic sales processes that streamline operations and enhance the customer experience, utilizing feedback from high-level clients and internal teams to drive process improvements and reduce costs.
 </p>
 <p>
  &bull; Develop and deliver training programs for the sales team to optimize the use of sales techniques and tools, improving sales cycle efficiency and increasing the closing rates of critical deals.
 </p>
 <p>
  <strong>
   Stakeholder Communication and Budget Management
  </strong>
 </p>
 <p>
  &bull; Maintain regular communication with internal stakeholders to ensure alignment on account strategies and objectives, fostering consistency and transparency in the execution of account plans.
 </p>
 <p>
  &bull; Manage the budget for key accounts, ensuring effective allocation of resources and alignment with strategic goals, while also identifying cost-saving opportunities and maximizing ROI.
 </p>
 <p>
  <strong>
   Problem Solving and Strategic Adaptation
  </strong>
 </p>
 <p>
  &bull; Utilize advanced problem-solving skills to address complex client challenges and develop innovative strategies that adapt to changing client needs and market conditions.
 </p>
 <p>
  &bull; Stay informed about industry trends, competitor activities, and regulatory changes that may impact client relationships and account strategies, ensuring the organization remains agile and responsive.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  - Education: Bachelor&rsquo;s degree in business administration, Marketing, or a related field; master&rsquo;s degree preferred.
 </p>
 <p>
  - Experience: 12-14 years of experience in account management, sales, or a related field, with a proven track record of managing high-value, complex client accounts.
 </p>
 <p>
  - Exceptional analytical and problem-solving skills to assess and address multifaceted client needs.
 </p>
 <p>
  - Strong business acumen and understanding of the implications of risk on overall business strategy and operations.
 </p>
 <p>
  - Excellent communication and interpersonal skills, with the ability to influence and build relationships with senior stakeholders.
 </p>
 <p>
  - Proficiency in CRM software and data analytics tools to effectively manage account performance and reporting.
 </p>
 <p>
  - Demonstrated ability to lead cross-functional teams and manage multiple high-stakes projects simultaneously.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:
  </strong>
 </p>
 <p>
  Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws
 </p>
</div>


Strategic Account Executive - Jeddah- Saudi National

Ninja 🥷🏽 نينجا

<div>
 We are seeking a dedicated and customer-focused Account Manager to join our Sales Department at Ninja. The Account Manager will be responsible for maintaining relationships with existing partner restaurants, ensuring their satisfaction and success on the Ninja platform. The ideal candidate possesses strong communication skills, attention to detail, and a proactive approach to account management.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact for existing partner restaurants, building and nurturing relationships to ensure satisfaction and retention
  </li>
  <li>
   Conduct regular check-ins with partners to review performance, address concerns, and explore growth opportunities
  </li>
  <li>
   Provide ongoing support and assistance to partners, addressing inquiries and resolving issues in a timely manner
  </li>
  <li>
   Collaborate with internal teams, including Sales Acquisition and Operations, to facilitate partner onboarding and transition
  </li>
  <li>
   Monitor partner performance metrics and KPIs, identifying areas for improvement and implementing action plans as needed
  </li>
  <li>
   Coordinate marketing initiatives and promotional campaigns with partners to drive engagement and sales
  </li>
  <li>
   Cross-selling NCR products and monitor ROI for partners
  </li>
  <li>
   Maintain accurate records of partner interactions, communications, and performance using CRM software
  </li>
  <li>
   Stay informed about industry trends, market developments, and competitor activities to provide strategic insights and recommendations to partners
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Business Administration, Marketing, or a related field
  </li>
  <li>
   3 years of experience in account management, customer service, or sales roles
  </li>
  <li>
   Strong communication, negotiation, and relationship-building skills
  </li>
  <li>
   Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
  </li>
  <li>
   Proficiency in CRM software and Microsoft Office Suite
  </li>
  <li>
   A proactive and solution-oriented approach to problem-solving
  </li>
 </ul>
</div>


Account Manager

Paramount Assure

<div><div><b>Business Development Executive</b></div><div>
Location: Jeddah</div><div></div><div>
We are seeking a highly motivated and experienced Business Development Manager with a strong background in cybersecurity. The position is based in KSA. The ideal candidate will have over 2+ years of experience in the cybersecurity domain, with a proven track record of driving business growth and building client relationships. Experience in the KSA market is a mandatory requirement. Spoken Arabic would be significant advantage.</div><div></div><div><b>
Roles and Responsibilities</b></div><div></div><ul><li>
Identify and pursue new business opportunities in the cybersecurity sector.</li><li>
Develop and implement strategic business development plans to achieve sales targets and expand market share.</li><li>
Build and maintain strong relationships with key clients, partners, and stakeholders in the KSA market.</li><li>
Conduct market research to identify trends, customer needs, and competitive landscape in the cybersecurity domain.</li><li>
Collaborate with internal teams, including sales, marketing, and technical teams, to deliver tailored solutions to clients.</li><li>
Prepare and present proposals, negotiate contracts, and close deals with prospective clients.</li><li>
Monitor industry developments and emerging threats to position the company as a thought leader in cybersecurity.</li><li>
Provide regular reports and updates to senior management on business development activities and progress.</li></ul><div></div><div><b>
Skills and Qualifications</b></div><div></div><ul><li>
Bachelor&rsquo;s degree in business, Information Technology, or a related field.</li><li>
Relevant years of experience in business development within the cybersecurity industry in related markets, with a focus on all Cybersecurity solutions.</li><li>
Strong understanding of cybersecurity solutions.</li><li>
Proven experience in the KSA market is a must.</li><li>
Excellent communication, negotiation, and presentation skills.</li><li>
Ability to work independently and as part of a team, with a results-driven approach.</li><li>
Willing to travel to all major cities across KSA.</li><li>
Spoken Arabic is an advantage.</li></ul></div>

Business Development Executive

Lifestyle Developers

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  We are seeking a results-driven Sales Manager with strong experience in B2B sales within the hospitality industry. The ideal candidate will be responsible for driving revenue growth, building strategic partnerships, and expanding the company&rsquo;s corporate client base.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute effective B2B sales strategies to achieve revenue and occupancy targets.
  </li>
  <li>
   Identify, target, and secure new corporate clients, travel agencies, and business partners.
  </li>
  <li>
   Manage and develop Governmental Accounts to expand business opportunities and strengthen public sector relationships.
  </li>
  <li>
   Build, manage, and retain strong relationships with key accounts to ensure repeat business.
  </li>
  <li>
   Conduct regular client meetings, site visits, and presentations to promote hotel services.
  </li>
  <li>
   Lead negotiations for contracts, rates, and long-term agreements with corporate clients.
  </li>
  <li>
   Collaborate with marketing and revenue management teams to align strategies and optimize pricing.
  </li>
  <li>
   Monitor market trends, customer needs, and competitor activities to identify growth opportunities.
  </li>
  <li>
   Prepare accurate sales forecasts, reports, and maintain updated records in CRM systems.
  </li>
  <li>
   Represent the hotel at industry events, exhibitions, and networking opportunities.
  </li>
  <li>
   Ensure high levels of client satisfaction and promptly resolve any issues or complaints.
  </li>
  <li>
   Support internal teams to ensure smooth execution of corporate bookings and events.
  </li>
  <li>
   Track and evaluate sales performance against KPIs and targets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualification:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality, or related field (preferred).
  </li>
  <li>
   Proven track record of achieving or exceeding sales targets.
  </li>
  <li>
   Excellent understanding of corporate sales and account management.
  </li>
  <li>
   Strong negotiation, communication, and relationship-building skills.
  </li>
  <li>
   Ability to work under pressure and meet deadlines.
  </li>
 </ul>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 5+ years of experience in B2B sales, preferably in the hospitality or hotel industry.
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Manager – Hotels

Explore 241+ Client relationship manager in Jeddah this May. Find roles across top companies and apply now to boost your career.