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Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Client Service Analyst
 
 
 
 
 Corporate Title: Analyst
 
 
 
 
 Location: Mumbai, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too.
 </li>
 <li>
 Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure strict adherence to all internal and external guidelines (KYC &amp; Money Anti Launderings, Audits)
 </li>
 <li>
 Ensure proper monitoring of expenses and controlling costs, waiver tracking &amp; lead management
 </li>
 <li>
 Ensure proper display of all Regulatory Circulars in the Area
 </li>
 <li>
 Accurate processing of all account opening forms MF applications
 </li>
 <li>
 Voucher Management, Rules of Custodianship , Key Management guidelines, are followed without any deviation
 </li>
 <li>
 Exception handling / deferral tracking and monitoring
 </li>
 <li>
 Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
 </li>
 <li>
 Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as External auditors
 </li>
 <li>
 Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's.
 </li>
 <li>
 Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
 </li>
 <li>
 Ensuring proper controls and access is maintained to the Cash / Locker Area at all times. Any suspicious transaction must immediate! be reported to the supervising officer
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 Knowledge on FEMA/Foreign exchange and trade operations will be preferred
 
 
 <ul>
 <li>
 Client service excellence
 </li>
 <li>
 Experience in overall branch operations for 10 years
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 https://www.db.com/company/company.html
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Client Service Analyst, Analyst

MUFG

<div>
 
 
 About Us:
 
 
 
 MUFG Bank, Ltd. is Japan&rsquo;s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank&rsquo;s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world&rsquo;s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
 
 
 The Group aims to be the world&rsquo;s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG&rsquo;s shares trade on the Tokyo, Nagoya, and New York stock exchanges.
 
 
 
 
 
 
 MUFG Global Service Private Limited:
 
 
 
 Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG&rsquo;s global network across Americas, EMEA and Asia Pacific
 
 
 
 
 
 
 About the Role:
 
 
 
 
 Position Title
 
 : Corporate Credit Analyst
 
 
 
 Corporate Title:
 
 Analyst
 
 
 
 Internal Title
 
 : Senior Analyst
 
 
 
 Reporting to:
 
 AVP / VP / Team Lead
 
 
 
 Location:
 
 Mumbai
 
 
 
 
 
 Analyst / Sr Analyst, Portfolio Management, Aviation Finance Department (AFD)
 
 
 
 
 Asian Investment Banking Division (AIBD), MUFG Bank, Ltd
 
 
 
 
 Job Responsibilities:
 
 
 
 
 Strategic:
 
 
 <ul>
 <li>
 To prepare credit reviews, credit applications, waiver requests, borrower ratings which include recommendations, within due dates, in accordance to the Bank&rsquo;s internal guidelines and credit appetite. When producing the review or application, sound credit analysis, sensitivity analysis on financial models (to ensure it remain accurate and relevant), and examination of the key points and concerns will have to be clearly articulated so the credit offices can understand the key points.
 </li>
 <li>
 To undertake appropriate identification of risks issues, close monitoring of and reporting on the status of the borrower and underlying project conditions, including escalating to appropriate departments where applicable.
 </li>
 <li>
 Actively managing the overall risk profile of the borrower, effective obligor or transaction and to recommend changes where necessary to mitigate risks.
 </li>
 <li>
 To play an active supporting role on refinancing and potential work-out transactions, where required.
 </li>
 <li>
 To actively support the negotiation of waiver terms and amendment documents, where required.
 </li>
 <li>
 To co-work on secondary loan transfers and loan participation, where required.
 </li>
 <li>
 To prepare regular reports, including but not limited to credit conditions and instructions, action plans, stress tests, sector monitoring reports, Asset Evaluation Sheet , presentations to management or credit committee. To prepare ad-hoc reports related to the portfolio that has a financial impact to the Bank, or as requested by Management/Head Office or Regulators.
 </li>
 <li>
 Coordinate and prepare for internal and external audits or regulatory inspections.
 </li>
 <li>
 Support the HOD in the Team&rsquo;s operations, administration duties, organizing events as well as to provide back-up support for other team members, when required, as well as to participate in ad-hoc projects under the Bank&rsquo;s initiatives.
 </li>
 <li>
 Adhere to all company policies as well as guidelines. Including KYC and compliance requirements.
 </li>
 <li>
 Support in maintaining, developing and updating local credit policies to ensure alignment with all relevant regulations.
 </li>
 <li>
 To identify industry, economic and sector trends and developments which can impact the portfolio.
 </li>
 </ul>
 
 
 
 
 
 Financial:
 
 
 <ul>
 <li>
 Support the delivery of timely process improvement initiatives for the Team.
 </li>
 <li>
 To support AFD team for origination and execution of deals and co-work closely with respective MUFG Branches and other H.O divisions.
 </li>
 </ul>
 
 
 
 
 
 Customer:
 
 
 <ul>
 <li>
 Deliver a high quality of service to internal and external stakeholders to enhance the Bank's reputation and to meet customer's expectations.
 </li>
 <li>
 Liaise and collaborate with customers, agents, external consultants, auditors, regulators and others to ensure that the Team may perform its functions in an appropriate and timely manner.
 </li>
 <li>
 To work in partnership with and liaise with origination team, relationship managers/sector coverage, credit teams, middle offices, overseas/regional branches, subsidiaries, affiliates and other departments to support the Teams&rsquo; responsibilities and matters relating to transactions under the portfolio.
 </li>
 </ul>
 
 
 
 
 
 People:
 
 
 <ul>
 <li>
 To liaise with various departments and work together with GAFO as a global aviation team.
 </li>
 </ul>
 
 
 
 
 
 Other/ Control:
 
 
 <ul>
 <li>
 To comply with relevant MAS regulations and MUFG group policies.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Minimum of 2 -4 years (for Analyst) relevant experience in credit analysis or credit risk (in similar Structured Products financing and/or Corporate Banking).
 </li>
 <li>
 Operational experience in lending, repayment schedules
 </li>
 <li>
 Intermediate Excel skills
 </li>
 <li>
 Degree qualified
 </li>
 <li>
 Experience in reviewing and preparing credit application recommendations, reviews of credit controls and legal documentation
 </li>
 <li>
 Organization skills and attention to details and accuracy.
 </li>
 <li>
 Strong communication, presentation and writing skills.
 </li>
 <li>
 Proactive, resourceful and a good team player, with ability to build rapport with internal and external parties.
 </li>
 <li>
 Good understanding of banking products and their risks.
 </li>
 <li>
 Good understanding of credit risk, financial analysis, critical and data analysis, impact sensitivity studies, financial modelling.
 </li>
 <li>
 Familiarity in financing documentation and legal considerations.
 </li>
 <li>
 In-depth sector knowledge in aviation financing would be an advantage.
 </li>
 </ul>
</div>

Senior Analyst - Credit Analyst [T500-22510]

eClerx

<div>
 
 Job Description
 
 
 
 Customer Service Analyst - Voice Process
 
 
 Mumbai| Full-time (FT) | Customer Operations
 
 
 Shift Timings &ndash; Night Shift |Management Level &ndash; A| Travel Requirements - NA
 
 
 The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.
 
 
 
 Analyst Role and responsibilities:
 
 
 
 <ul>
 <li>
 Interaction with Techs in field to provide them real time support
 </li>
 <li>
 Checking status of services on account in diagnostic tools
 </li>
 <li>
 Ensure to take appropriate steps to resolve customer's problems
 </li>
 <li>
 Troubleshooting of technical issues related to customer&rsquo;s services Tier 1.5 support
 </li>
 <li>
 Communicate effectively and close looping with client in case of observations
 </li>
 <li>
 Updating status in internal as well as client tools
 </li>
 <li>
 Meet process expectations with high quality standards and adherence to SLAs
 </li>
 <li>
 Candidate shall adhere to the information security requirements
 </li>
 <li>
 Keep a track of all technicians with regards to the jobs assigned to them
 </li>
 <li>
 Call up customers in case of any delays or to confirm appointments
 </li>
 <li>
 Answer inbound calls from technicians and/or customers
 </li>
 <li>
 Provision equipment&rsquo;s on customers&rsquo; accounts once the technician has installed them
 </li>
 <li>
 Audit work orders for accuracy and make corrections if required
 </li>
 <li>
 Check for signal levels on all equipment and certify jobs as completed
 </li>
 <li>
 Call up technicians to verify their status if they are taking longer on the job
 </li>
 <li>
 Call up customers one hour prior to their appointment window end time to confirm the technician visit time
 </li>
 <li>
 Call up customers to verify if they are home or not and take another appointment in case of customers being away
 </li>
 <li>
 Add equipment to account in case there is any work order error or if the customer decided to switch some equipment
 </li>
 <li>
 Coordinate with technicians and re-assign jobs if some technicians are unable to make it to their appointment
 </li>
 <li>
 Reschedule jobs based on available schedule of customers and technicians
 </li>
 <li>
 Ensure customer satisfaction by understanding their needs and customizing the solution
 </li>
 <li>
 Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment
 </li>
 <li>
 Fill up the completion report and share with the APM/PM on a daily basis
 </li>
 <li>
 Collate and share information for all appointments that are cancelled
 
 
 </li>
 </ul>
 
 Technical and Functional Skills:
 
 
 
 <ul>
 <li>
 Good communication and interpersonal skills
 </li>
 <li>
 Ability to quickly and efficiently assimilate process knowledge
 </li>
 <li>
 Good at problem solving and root cause analysis
 </li>
 <li>
 Professional in conduct/behavior, appearance and communication
 </li>
 <li>
 Understanding of web technology and cable setup
 </li>
 <li>
 Needs to have ability to adapt to perpetual changes as per Business requirement.
 </li>
 <li>
 Must be reliable in terms of attendance and timing
 </li>
 <li>
 Flexible for 24X7 Shifts (Night shifts)
 </li>
 <li>
 Ability to multi-task &ndash; For Ex: take notes while on the call etc.
 </li>
 <li>
 Ability of analyzing information and evaluating results to choose the best solution and solve problems
 </li>
 <li>
 Basic Knowledge of excel
 </li>
 <li>
 Experience in Troubleshooting related process
 </li>
 <li>
 Experience in cable or telecom industry
 </li>
 <li>
 Ability to analyze information and evaluate results to choose the best solution and solve problems
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
 
 
 eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
</div>

Analyst

More Retail Private Limited

<div>
 
 At
 
 More Retail Private Limited
 
 , we&rsquo;re redefining how India shops for groceries &mdash; blending strong offline retail presence with fast-growing digital commerce. With a customer-first mindset and a data-driven culture, we are building smarter, more seamless shopping experiences every day.
 
 
 We&rsquo;re looking for a
 
 Product Analyst
 
 who is passionate about solving real customer problems through insights, experimentation, and measurable impact.
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for a
 
 Product Analyst
 
 who will handle user/product issues using a data-driven approach. This role works closely with Business, Product, and Engineering teams and is not a ticket-closing support role.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Investigate production/user issues using SQL and system data
 </li>
 <li>
 Identify root causes (bug, data issue, or process gap)
 </li>
 <li>
 Work with engineers to reproduce and resolve problems
 </li>
 <li>
 Write Python scripts for data fixes and automation
 </li>
 <li>
 Analyse logs/APIs and trace user journeys across systems
 </li>
 <li>
 Identify recurring issues and recommend product improvements
 </li>
 <li>
 Perform ad-hoc analysis for business/product problem statements
 </li>
 <li>
 Create basic documentation and runbooks
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 2&ndash;5 years in Product Analyst/ Application Support / Product Support
 
 </li>
 <li>
 
 Strong SQL (joins, aggregations, window functions)
 
 </li>
 <li>
 
 Working knowledge of Python (scripting/pandas)
 
 </li>
 <li>
 Analytical mindset and debugging ability
 </li>
 <li>
 Familiarity with APIs, JIRA/Postman, and basic Linux
 </li>
 <li>
 Retail/e-commerce/supply chain exposure is a plus
 </li>
 </ul>
 
 
 
 
 
 You'll Thrive Here If You:
 
 
 <ul>
 <li>
 Believe internal efficiency is a competitive advantage
 </li>
 <li>
 Think every operational bottleneck is a product opportunity waiting to be discovered
 </li>
 <li>
 Love translating between "business speak" and "tech speak"
 </li>
 <li>
 Get excited about both helping teams solve immediate problems AND preventing future ones
 </li>
 <li>
 Prefer making decisions based on data while staying grounded in business reality
 </li>
 <li>
 Find satisfaction in seeing internal teams work faster because of your insights
 </li>
 <li>
 Think "this could be automated" when you see manual processes
 </li>
 <li>
 Measure success by both adoption rates AND business impact
 </li>
 </ul>
</div>

Product Analyst

Kotak Life

<div>
 
 
 Role:
 
 Business Analyst
 
 
 
 Job Title:
 
 Chief Manager / Assistant Vice President
 
 
 
 Department:
 
 Customer Value Management (CVM)
 
 
 
 Experience:
 
 6 years +
 
 
 
 Education:
 
 BE / MCA / MBA
 
 
 
 Work Location:
 
 Goregaon (East), Mumbai
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a proactive
 
 Mid-Level Business Analyst
 
 to join the Marketing Intelligence Unit (MIU). This strategic role is dedicated to interpreting refined data and driving actionable insights for CVM, Happy You, Smart Sell and Marketing. The candidate will translate complex analytical findings into formal
 
 Opportunity Briefs
 
 , clearly articulating revenue potential and strategic recommendations. Success is measured by the value of the realized revenue uplift from implemented initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &middot;
 
 Opportunity Identification:
 
 Proactively analyze key metrics and analytical findings (sourced from the SAS Data Mart) to identify and prioritize high-value cross-sell, up-sell, and retention opportunities across all customer touchpoints.
 
 
 
 
 
 &middot;
 
 Strategic Translation:
 
 Convert complex analytical outputs into clear, concise, and persuasive
 
 Opportunity Briefs
 
 , detailing the precise target audience, execution steps, and quantified expected revenue uplift for execution teams.
 
 
 
 
 
 &middot;
 
 Hypothesis Formulation:
 
 Develop and structure rigorous business hypotheses related to customer behavior, product propensity, and channel effectiveness for the Data Analyst to validate.
 
 
 
 
 
 &middot;
 
 Stakeholder Engagement:
 
 Act as the primary liaison between the Marketing Intelligence Unit (MIU) and operational execution teams (CVM, Marketing), presenting strategic findings and securing consensus on opportunity deployment.
 
 
 
 
 
 &middot;
 
 Impact Tracking:
 
 Meticulously track and report on the
 
 Realized Revenue Uplift (RRU)
 
 generated by implemented opportunities, conducting post-campaign analysis to provide continuous strategic feedback.
 
 
 
 
 
 &middot;
 
 Customer Journey Mapping:
 
 Utilize data-driven insights to propose and formalize enhancements to the existing Direct-to-Customer (D2C) hot leads journey, focusing on hyper-personalization and communication sequencing.
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 &middot; Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field with a strong quantitative component.
 
 
 
 
 
 &middot; 6 years + experience in a role requiring the translation of data/analytics into formal business strategy or sales/marketing action plans.
 
 
 
 
 
 &middot; Proven ability to interpret statistical models, analytical reports, and large datasets to extract meaningful, strategic business insights.
 
 
 
 
 
 &middot; Excellent presentation and professional communication skills, capable of influencing senior-level stakeholders and operational teams.
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 &middot;
 
 Significant prior experience in the Life Insurance industry is highly preferred
 
 to ensure accurate interpretation of product and compliance implications.
 
 
 
 
 
 
 
 
 &middot; Demonstrated experience in creating detailed business cases or strategy documents that define scope, projected ROI, and resource requirements
 
</div>

Business Analyst

<div>
 
 Position Overview
 
 
 
 
 Job Title: Branch Operations Analyst, AS
 
 
 
 
 Location: Ahmedabad, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 To perform day to day activities related with operations.
 </li>
 <li>
 Responsible for Scrutinizing the documents for Imports basis FEMA regulations and RBI master circular.
 </li>
 <li>
 Mitigating operation and regulatory risks Pro-active follow up and manage expectation with different stakeholders including client to take care of pending issues.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 </li>
 <li>
 Manage and escalate issues on a precise, timely manner, identify root cause, and come up resolution.
 </li>
 <li>
 Nostro and Internal account reconciliations.
 </li>
 <li>
 Work on data clean up initiatives, remediation and perform any required outreach to counterparties.
 </li>
 <li>
 Ensure that there are no Significant / Critical Audit Points as a result of Regulatory or Internal Audits.
 </li>
 <li>
 Working in high-pressure and time-sensitive environment ensuring cutoffs are met.
 </li>
 <li>
 Prioritize tasks and ensure adherence to timelines for completion of activities.
 </li>
 <li>
 Branch/mid-office operations for Trade Products especially Import FEMA.
 </li>
 <li>
 Ensuring swift BAU completion on day-to-day basis.
 </li>
 <li>
 Catering to routine product and service problems. Understanding the requirement / suggesting documents requirement / resolving conflict.
 </li>
 <li>
 Whenever required Interact with clients to understand their concerns/needs &amp; improving and streamlining the current processes.
 </li>
 <li>
 Addressing client complaints &amp; suggest remedial action to improve efficiency.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Good communication skills to communicate at all levels &ndash; Biz, Client, Regional &amp; stakeholder management across Operation Units.
 </li>
 <li>
 Customer oriented while control will not be compromised.
 </li>
 <li>
 Advance excel Skills.
 </li>
 <li>
 System enhancement / UAT experience will be handy.
 </li>
 <li>
 Good Knowledge of FEMA regulations and RBI master circular.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 https://www.db.com/company/company.html
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Branch Operations Analyst, AS

<div>
 
 
 About Us:
 
 
 
 MUFG Bank, Ltd. is Japan&rsquo;s premier bank, with a global network spanning more than 50 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
 
 
 In Asia, MUFG has a presence across 20 markets &ndash; Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, and Vietnam.
 
 
 It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region &ndash; VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines, and Bank Danamon in Indonesia.
 
 
 
 
 
 
 MUFG Global Service Private Limited:
 
 
 
 Established in 2020, MUFG Global Service Private Limited (MGS India) [Formerly known as MUFG Enterprise Solutions India Private Limited] is 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. With a current headcount of above 1000, MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG&rsquo;s global network across Americas, EMEA and Asia Pacific.
 
 
 
 
 
 
 About the Role:
 
 
 
 Position Title: Analyst
 
 
 Corporate Title: Analyst
 
 
 Reporting to: Vice President
 
 
 Location: Mumbai
 
 
 
 
 
 
 Job Profile
 
 
 
 
 Purpose of Role:
 
 
 
 Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.
 
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 Process:
 
 
 <ul>
 <li>
 Perform the duties of Maker for the activities assigned diligently.
 </li>
 <li>
 Understand the process/ policies of the Bank and adhere to the needs.
 </li>
 <li>
 Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLAs of the Bank.
 </li>
 <li>
 Learn the system functions and adhere to the controls.
 </li>
 <li>
 Support overseas branch to resolve operational incidents/reporting (if any).
 </li>
 <li>
 Provide suggestion(s) to improve/streamline the operational processes.
 </li>
 </ul>
 
 
 
 
 
 Customer:
 
 
 <ul>
 <li>
 Develop and maintain strong stakeholder management with key stakeholders within MUFG.
 </li>
 <li>
 Support and resolve customer enquiries and provide excellent customer service.
 </li>
 <li>
 Work in partnership with Compliance to understand relevant operational guidelines, MUFG&rsquo;s standard procedures and local regulations and assess the impact on the daily operations workflow.
 </li>
 <li>
 Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
 </li>
 <li>
 To support developmental projects relating to the Department.
 </li>
 </ul>
 
 
 
 
 
 People:
 
 
 <ul>
 <li>
 Good in teamwork.
 </li>
 <li>
 Liaison with Business team for timely &amp; quality deliverables of assistance / services.
 </li>
 </ul>
 
 
 
 
 
 Other/Control:
 
 
 <ul>
 <li>
 Perform the checking process on operational issues, escalated by the less experienced members of the team.
 </li>
 <li>
 Perform the reconciliation of any daily pending transactions
 </li>
 <li>
 Support the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
 </li>
 <li>
 Support the Head of Department in achieving the department&rsquo;s KPIs, set by the Branch Management.
 </li>
 <li>
 Support in managing the risk profile for the department.
 </li>
 <li>
 Support internal and external audits within the department by preparing documentation as required
 </li>
 <li>
 Maintain good working knowledge of industry trends, products, relevant laws and regulations.
 </li>
 <li>
 Adhere to all company policies as well as guidelines
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile:
 
 
 <ul>
 <li>
 Minimum 3 to 6 years of relevant experience and sound knowledge of the Loan operation in managing Disbursement, Rollover, Settlement of loans and servicing of monthly interest.
 </li>
 <li>
 Strong PC skills (MS Office)
 </li>
 <li>
 Good interpersonal skills to deal courteously and effectively with others.
 </li>
 <li>
 Good understanding of basic banking products.
 </li>
 <li>
 Understanding of local relevant regulations.
 </li>
 <li>
 Regulatory Certification would be preferred.
 </li>
 <li>
 Good interpersonal skills to deal courteously and effectively with others.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 Graduate and/or Post Graduate.
 </li>
 </ul>
</div>

Analyst - Loans Operations [T500-23347]

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