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2nd shift maintenance technician Jobs in New York

2nd shift maintenance technician

case manager hp532501

client service ii representative device maintenance

Canon

<b>About the Role:</b> Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact: Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Device Maintenance: -Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location. -Follows daily, established maintenance processes and procedures. -Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper. -Evaluates equipment issues and notifies service department if unable to resolve. -Delivers paper. -Assists end-users in basic functionality of equipment. -Records meter reads. -Maintains service activity reports. -Monitors supplies and restocks inventory. About You: The Skills & Expertise You Bring: Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. This position will support our customer at site locations in Bronx, NY 10461. In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to $23.37/ hr - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview: About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
<br><br>
Who We Are
<br><br>
Where Talent Fosters Innovation.
<br><br>
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
<br><br>
What We Offer
<br><br>
You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
<br><br>
And Even More Perks!
<br><br>
<ul>
<li>Employee referral bonus</li>
<li>Employee discounts</li>
<li>“Dress for Your Day” attire program (casual is welcome, based on your job function)</li>
<li>Volunteer opportunities to give back to our local community</li>
<li>Swag! A Canon welcome kit and official merch you can’t get anywhere else</li>
</ul>
†Based on weekly patent counts issued by United States Patent and Trademark Office.
<br>All referenced product names, and other marks, are trademarks of their respective owners.
<br><br>
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
<br><br>
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
<br><br>
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
<br><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
<br><br>
If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
<br><br>
#CUSA
<br><b>Workstyle Description:</b> Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags: #PM19 #LI-JZ1 #LI-ONSITE

Client Service II Representative- Device Maintenance

Labcorp

<div><p><b>APPLICATION WINDOW CLOSES: APRIL 23, 2026</b></p><p></p><p><i>
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.</i></p><p></p><p>
LabCorp is seeking a remote Customer Service Representative to join our team!</p><p></p><p><b>
Schedule:
</b></p><p><b>MONDAY THROUGH FRIDAY ALTERNATING SATURDAYS</b></p><p><b>
10AM - 630PM EASTERN</b></p><p></p><p><b>
Job Duties/Responsibilities</b></p><ul><li>
Act as a liaison between LabCorp, customers, and patients.</li><li>
Maintain understanding of lab operations across departments.</li><li>
Resolve routine requests using internal systems and procedures.</li><li>
Communicate professionally with internal and external customers.</li><li>
Clarify and confirm customer needs to provide solutions.</li><li>
Meet productivity, quality, and service standards.</li><li>
Identify root causes and help prevent recurring issues.</li><li>
Multi-task effectively.</li><li>
Research and resolve complex inquiries using databases.</li><li>
Review test forms for accuracy and correct discrepancies per standard operating procedures.</li><li>
Support initiatives to improve customer satisfaction and performance.</li><li>
Maintain accurate records and CRM data in compliance with HIPAA.</li><li>
Troubleshoot basic technical issues to minimize disruptions.</li><li>
Participate in activities designed to improve customer satisfaction and business performance.</li></ul><p></p><p><b>
Minimum Qualifications</b></p><ul><li>
High school diploma or GED equivalent</li><li>
1 or more years&rsquo; experience in a customer service role</li></ul><p></p><p><b>
Preferred</b></p><ul><li>
Associate degree</li><li>
1 or more years&rsquo; experience with a medical background</li><li>
1 or more years&rsquo; experience working in a contact center/call center environment.</li><li>
1 or more years&rsquo; experience working in the healthcare industry, such as a physician's office or a hospital.</li></ul><p></p><p><b>
Additional Job Standards</b></p><ul><li>
Reliable internet with compatible provider (minimum 50 Mbps download speed).</li><li>
1+ years&rsquo; experience with software (e.g., Microsoft Office, Verint, Salesforce, LIS).</li><li>
HIPAA-compliant, distraction-free workspace.</li><li>
Strong computer skills, including multitasking across systems and typing proficiency.</li><li>
Ability to troubleshoot and resolve basic technical issues independently.</li><li>
Strong verbal/written communication with active listening skills.</li><li>
Courteous with a strong customer service focus.</li><li>
Organized with effective time management in a multitasking environment.</li><li>
Self-motivated and able to learn/apply new processes and systems.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Takes ownership to ensure issue resolution.</li><li>
Team-oriented with ability to collaborate effectively.</li><li>
Flexible and responsive to changing priorities and workloads.</li><li>
Maintains professionalism in all customer interactions.</li></ul><p></p><p>
This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools.</p><p></p><p><b>
Pay Range $17.75 - $23.00</b></p><ul><li><h2 class="jobSectionHeader"><b>
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.</b></h2></li><li><h2 class="jobSectionHeader"><b>
Shift differential applicable for candidates that reside in Central or Pacific time zones.</b></h2></li></ul><p></p><p><b>
Benefits: </b>Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.</p><p></p><p><b><i>
If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!</i></b></p><p></p><p><b>
Labcorp is proud to be an Equal Opportunity Employer:</b></p><p>
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.</p><p></p><p><b>
We encourage all to apply</b></p><p>
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</p></div><p></p>

CUSTOMER SERVICE SUPPORT REP

BankUnited

<div><div><b>SUMMARY: </b>The primary goal of the Commercial - PB Support Associate position is to support the sales and service excellence objectives of the New York Banking Operations.</div>
<div></div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b> include the following. Other duties and special projects may be assigned.
<ul><li>Responds to telephone and e-mail service requests, inquiries or complaints from Private Banking clients. High volume of contact with sophisticated high net worth client base.</li>
<li>Opens new bank accounts (various types) in bank system, performs account maintenance, process check orders, processes account transactions and deposits received via mail.</li>
<li>Assists in the cross selling of bank products and services to the existing client base.</li>
<li>Pulls daily reports, including ODs, Significant Balance, and others as needed.</li>
<li>Receives and processes wire transfer instructions and functions as liaison with the Wire Room to facilitate wire transactions.</li>
<li>Prepares sales presentations, packages, and folders for sales team.</li>
<li>Ships and receives documentation, statements, and other client correspondence.</li>
<li>Composes a variety of client letters using appropriate and professional business language and handles incoming mail.</li>
<li>Sets clients up with Internet Banking and other alternative delivery services.</li>
<li>Troubleshoots client issues as needed.</li>
<li>Prepares power-point presentations and excel spreadsheets as needed in support of managers.</li>
<li>Organizes and maintains a file system and files correspondence and other records.</li>
<li>Performs assignments with established directives involving knowledge and application of policies and procedures including STOPPED policy and Private Banking procedures. Uses independent judgment in actions taken.</li>
<li>Answers and screens telephone calls for Commercial Private Bankers and arranges conference calls if applicable.</li>
<li>Researches, compiles, stores and retrieves data for presentation of reports. May prepare statistical reports.</li>
<li>Coordinates and arranges meetings, prepares agendas reserves and prepares facilities and records and transcribes records of meetings.</li>
<li>Contributes to the team effort in order to accomplish results.</li>
<li>Analyzes facts and circumstances to conclude and make recommendations for solving administrative problems within the limits or accepted practice.</li>
<li>Upon demonstration of responsibility, attention to detail and prudence in decision-making, various levels of approval authority may be granted as needed to serve the needs of the department, including wire transfer approval authority, overdraft approval authority and others. Utilizes granted approval authority within the scope of Bank policy and procedure.</li>
<li>Assists Commercial Private Bankers and Commercial - PB Team Leader with various projects.</li>
<li>Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).</li>
<li>Adheres to Bank policies and procedures and completes required training.</li>
<li>Identifies and reports suspicious activity.</li>
</ul></div><div></div><div><div><b>EDUCATION</b></div>
<div><br>
Bachelor's Degree in business related field preferred</div><br>
<div><b>EXPERIENCE</b></div>
<div>(Based on level)</div>
<ul><li><b>Commercial Private Banking Support Associate I:
</b><ul><li>At least two years experience as Private Banking Assistant or equivalent experience preferred</li>
<li>Experience in bank customer service capacity, dealing with high net worth client base preferred</li>
</ul></li><li><b>Commercial Private Banking Support Associate II:</b><br>
<ul><li>4-6 Years experience as Private Banking Assistant or equivalent experience required
</li><li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li><li><b>Commercial Private Banking Support Associate III:</b>
<ul><li>7-9 Years experience as Private Banking Assistant or equivalent experience required</li>
<li>Experience in bank customer service capacity, preferably dealing with high net worth client base required</li>
</ul></li></ul><div><b>CERTIFICATES, LICENSES, REGISTRATIONS</b></div>
<div><ul><li>Literate in Microsoft Outlook, Word, Excel and PowerPoint required</li>
</ul></div><div><b>ADDITIONAL INFORMATION</b></div>
<div><ul><li>Candidates residing in locations within BankUnited's footprint may be given preference.</li>
</ul></div></div>Requirements:
<div>Candidates residing in locations within BankUnited's footprint may be given preference.</div>
<br>
Compensation: $66,300 - $75,000 / year
<br>
Additional Details : Multiple Locations: NYC or Melville, New York</div>

Commercial - Private Banking Support Associate

Chime

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Chime is building a world-class IT Support &amp; Operations organization that delivers exceptional employee experiences while scaling reliably and securely. Our IT team partners closely with employees across the company to ensure technology enables productivity, collaboration, and growth.
 <br/>
 <br/>
 As an
 <strong>
  IT Support Technician II
 </strong>
 <strong>
  (L2)
 </strong>
 , you will be a proficient and accountable member of the IT Support team, owning technical execution and ensuring high-quality support with care. You will be responsible for resolving moderate-complexity tickets, maintaining established processes, and providing reliable support to local and remote employees. This role emphasizes craftsmanship, ownership of outcomes, and balancing speed with care.
 <br/>
 <br/>
 The hourly range offered for this role and level of experience will begin at $34.62 to $48.08 per hour. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
 <br/>
 <br/>
 <strong>
  In this role, you can expect to
  <br/>
  <br/>
 </strong>
 <strong>
  Accountability &amp; Technical Craft
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Owns Outcomes: Ensures every ticket or task is fully resolved and documented, demonstrating ownership and accountability for service excellence.
  </li>
  <li>
   Technical Proficiency: Proficient with end-user device management, account administration, and SaaS troubleshooting.
  </li>
  <li>
   Quality &amp; Standards: Follows Standard Operating Procedures (SOPs) precisely and contributes by giving feedback to senior team members for SOP improvement.
  </li>
  <li>
   Troubleshooting: Troubleshoots basic infrastructure problems and understands core IT infrastructure and workflows end-to-end.
  </li>
  <li>
   Policies: Follows and contributes to IT Policies and knowledge base articles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  End-User Support &amp; Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ticket Resolution: Resolves moderate-complexity tickets efficiently and meets service-level targets.
  </li>
  <li>
   Workload Management: Manages daily workload independently with minimal oversight.
  </li>
  <li>
   Communication: Communicates clearly and effectively with users and teammates in both written and verbal settings.
  </li>
  <li>
   AV Support: Provides basic AV support and maintenance for medium to small meetings, including daily sweeps and service desk requests.
  </li>
  <li>
   Physical Support: Works across multiple IT systems (identity, collaboration, endpoint management) to support individual users' requests and tasks and provides support during business hours at the TechGarden.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Autonomy and Growth
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Documentation Use: Can locate, understand, and follow directions from IT documentation; highlights inconsistencies and updates as needed.
  </li>
  <li>
   Client Guidance: Can lead clients to public documentation as a means to solving issues.
  </li>
  <li>
   Automation Input: Uses existing automation tools to deliver solutions and contributes input on possible improvements.
  </li>
  <li>
   Escalation: Escalates only complex or admin-blocked requests, knowing when and what to escalate.
  </li>
  <li>
   Mentorship: Receptive to mentoring and assimilates team, technical, and business knowledge.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business &amp; Member Outcomes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Process Adherence: Follows established processes and procedures, escalating when appropriate and learning what kind of detail is needed for each incident type.
  </li>
  <li>
   Efficiency: Improves team efficiency through proactive process cleanups or documentation updates.
  </li>
  <li>
   Satisfaction: Maintains excellent internal satisfaction scores.
  </li>
  <li>
   Contribution: Contributes to small automation or improvement initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  To thrive in this role, you have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience: 3+ years of hands-on IT support experience in a corporate environment.
  </li>
  <li>
   Technical Knowledge: Proficient with end-user device management, account administration, and SaaS troubleshooting.
  </li>
  <li>
   Execution: Proven ability to resolve moderate-complexity tickets efficiently and manage daily workload independently.
  </li>
  <li>
   Quality Focus: Demonstrated commitment to following SOPs precisely and owning outcomes.
  </li>
  <li>
   Communication: Clear written and verbal communication skills.
  </li>
  <li>
   AV Basics: Experience with basic AV support and maintenance for conference rooms.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice-to-have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiarity with ITSM tools like Jira Service Desk and documentation platforms like Confluence.
  </li>
  <li>
   Experience with the common Chime tech stack administration (e.g., G-Workspace, Slack, Atlassian).
  </li>
  <li>
   Experience with end-to-end IT infrastructure workflows.
  </li>
  <li>
   A background in contributing to knowledge base articles and SOPs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  A Little About Us
  <br/>
  <br/>
 </strong>
 At Chime, we believe that everyone can achieve financial progress. We created Chime&mdash;a financial technology company, not a bank*&mdash;on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
 <br/>
 <br/>
 We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
 <br/>
 <br/>
 We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
 <br/>
 <br/>
 We know that to achieve our mission, we must earn and keep people's trust&mdash;so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall&mdash;our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
 <br/>
 <br/>
 Because if we don't&mdash;who will?
 <br/>
 <br/>
 <ul>
  <li>
   Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer For Our Full-time, Regular Employees
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you&rsquo;re coming in regularly or are part of our fully remote program, you&rsquo;ll stay engaged with your work and teammates.
  </li>
  <li>
   💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  </li>
  <li>
   💰 Competitive salary based on experience
  </li>
  <li>
   ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  </li>
  <li>
   🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  </li>
  <li>
   🫂 1% of your time off to support local community organizations of your choice
  </li>
  <li>
   👟 Annual wellness stipend to use towards eligible wellness related expenses
  </li>
  <li>
   👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  </li>
  <li>
   👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  </li>
  <li>
   🎉 In-person and virtual events to connect with your fellow Chimers&mdash;think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  </li>
  <li>
   💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
   <br/>
   <br/>
  </li>
 </ul>
 We know that great work can&rsquo;t be done without a diverse team and inclusive environment. That&rsquo;s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
 <br/>
 <br/>
 Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
 <br/>
 <br/>
 To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
</div>


IT Support Technician II (On-site)

Medical Writer

<div><p><b>JLL empowers you to shape a brighter way</b>.
</p><p></p><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
</p><p></p><p><b>What this job involves:</b></p><p>
As an Assistant Facilities Manager at JLL, you will help the FM team to oversee several client buildings managed by JLL while reporting to the Facilities Manager and working as part of the overall Facilities Team to manage a range of soft services and provide necessary support to ensure efficient and effective running of the site. You will manage the team providing first line soft services to the site(s) including reception, mail operations, meeting &amp; events, cleaning, waste &amp; recycling, vending &amp; food services while monitoring and maintaining office equipment and supplies and managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates. This role involves conducting weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket (Remedy) requests and interfacing with internal customers to action queries promptly in line with service level agreements. You will manage daily health &amp; safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training and providing travel/visitors' support by interfacing with locally approved hotels and assisting Client global travel &amp; hotel managers in information gathering and communicating up to date information to staff, directly contributing to JLL's mission of delivering exceptional facilities management excellence through comprehensive soft services coordination, client support, and operational oversight that ensures seamless building operations, client satisfaction, and strategic facility optimization across diverse commercial real estate environments.</p><p></p><p><b>
What your day-to-day will look like:</b></p><ul><li>
Manage team providing first line soft services including reception, mail operations, meeting &amp; events, cleaning, waste &amp; recycling, vending &amp; food services for comprehensive site operations</li><li>
Monitor and maintain office equipment and supplies while managing regular contact and meetings with relevant vendors to report on issues, recommendations and cost estimates</li><li>
Conduct weekly walk-rounds with vendor cleaning manager ensuring cleaning quality standards are maintained while managing Trouble Ticket requests and customer interface</li><li>
Manage daily health &amp; safety issues while maintaining regular scheduled meetings and records of fire and safety teams/fire drills/safety equipment/training for compliance</li><li>
Provide travel/visitors' support by interfacing with locally approved hotels while assisting Client global travel &amp; hotel managers in information gathering and communication</li><li>
Assist in organizing internal and external Client events while managing quality of conferencing facilities and food and kitchen facilities with housekeeper direction</li><li>
Raise purchase orders while managing Wiki pages and other communication channels for comprehensive site coordination and administrative support.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
High School Diploma or equivalent OR successful completion of 4+ year degree with two years+ proven work experience as assistant facilities manager or coordinator</li><li>
Experience in commercial real estate management industry as third-party provider, corporate, or consultant with experience using Computerized Maintenance Management System (CMMS)</li><li>
Excellent customer, computer, managerial, verbal and written communication skills with ability to multi-task and effectively organize responsibilities for portfolio goals</li><li>
Understanding of basic technical aspects of property including mechanical and electrical systems with computer proficiency experience with Microsoft Office Suite</li><li>
Ability to work independently with little supervision and effectively deal with stressful situations while being self-motivated, confident, energetic, and flexible</li><li>
Goal-oriented ability to focus on meeting all performance targets while adapting to rapidly changing situations for comprehensive facilities management effectiveness.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Military service or higher education in related field such as business, hospitality, facility/property management for enhanced operational understanding and leadership capabilities</li><li>
Corrigo CMMS exposure for enhanced maintenance management system understanding and operational effectiveness across diverse facility environments</li><li>
Experience with internal and external Client events organization while understanding conferencing facilities management and food and kitchen facilities coordination</li><li>
Knowledge of Wiki pages and other communication channels management while understanding purchase order processes for comprehensive administrative coordination</li><li>
Understanding of Building Operations Engineer/Facilities Manager responsibilities while providing deputise/cover capabilities when appropriate for operational continuity</li><li>
Experience with travel/visitors' support coordination while interfacing with locally approved hotels and assisting global travel &amp; hotel managers for comprehensive guest services</li><li>
Knowledge of health &amp; safety issues management while maintaining scheduled meetings and records of fire and safety teams for comprehensive compliance and risk management.</li></ul><p></p><p><b>
Location: </b>On-site</p><p></p><p><b>
At JLL, we are collectively shaping a brighter way &mdash; for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.</b></p><p></p><p><b>
JLL is an Equal Opportunity Employer committed to diversity and inclusion.</b></p><p></p><p>
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.</p><p></p><p><b>
Estimated compensation for this position:</b></p><p></p>
71,900.00 &ndash; 104,300.00 USD per year<p></p><p><i>
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.</i></p><p></p><p><b>
Location:</b></p><p></p>
On-site &ndash;New York, NY<p></p><p><b>
Job Tags:</b></p><p></p>
GREF<p></p><p>
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table!</p><p><b><br>
Personalized benefits that support personal well-being and growth:</b></p><p></p><p>
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:</p><ul><li><p>
401(k) plan with matching company contributions</p></li><li><p>
Comprehensive Medical, Dental &amp; Vision Care</p></li><li><p>
Paid parental leave at 100% of salary</p></li><li><p>
Paid Time Off and Company Holidays</p></li><li><p>
Early access to earned wages through Daily Pay</p></li></ul><p></p><p>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><p></p><p><b><i>
JLL Privacy Notice</i></b></p><p>
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><p></p><p>
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p><p></p><p>
For additional details please see our career site pages for each country.</p><p></p><p>
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.</p><p></p><p>
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.</p><p></p><p>
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.</p><p></p><p>
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.</p><p></p><p>
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.</p><p></p><p><b>
California Residents only</b></p><p>
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.</p><p></p><p>
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p><p></p><p>
Accepting applications on an ongoing basis until candidate identified.</p></div>

Assistant Facilities Manager

Building Service 32BJ Benefit Funds

<div></div><div><div><div>Job Title:<b> </b><b>Business Analyst II</b></div><div>
Department: Information Technology
</div><div>Reports To:<b> </b>Manager of<b> </b>Business Analysis</div><div>
FLSA Status: Exempt (Non-Management)</div></div><div></div><div><b><br>
Summary:</b> Under the supervision of the Manager of Business Analysis, the Business Analyst II discovers, synthesizes, and analyzes information to elicit business needs, document requirements, devise strategies and solutions, and implement changes with the goal of improving business outcomes for small to medium size projects or segments of large projects.</div><div></div><div><b><br>
Essential Duties and Responsibilities:</b></div><ul><li>
Collaborate with stakeholders and end users to identify, understand and document business and technical processes and requirements</li><li>
Analyze and prioritize current processes</li><li>
Conduct gap analyses</li><li>
Manage projects ensuring end-to-end successful completion to meet business goals. Activities may include creating and managing project plans, scope, RAID log, budget. Communicate project status updates.</li><li>
Coordinate with the vendors and other partners to successfully deliver end-to-end projects</li><li>
Compiles detailed cutover plan for the launch activities</li><li>
Develop business cases, functional and non-functional requirements, feasibility studies and scope solutions for new business processes and technical applications</li><li>
Assess proposed solutions to determine which fit the business need, identify gaps and shortcomings in solutions and determine necessary workarounds and/or changes to the solutions proposed</li><li>
Establishes, develops and maintains positive effective working relationships with internal and external stakeholders and users of business analysis services</li><li>
Support stakeholder use of existing technology solutions</li><li>
Create test plans, develop test cases, conduct and coordinate business acceptance and regression testing;</li><li>
Assist in the development of training materials and policy and procedure manuals</li><li>
Focus on building and refining BA skills and competencies to successfully work independently on end-to-end projects.</li><li>
Resolve production support requests</li><li>
Performs other tasks as assigned by management/supervisory staff</li><li>
Performs tasks after hours, on weekends, and as required by management/supervisory staff</li></ul><div></div><div><b><br>
Qualifications:</b> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</div><ul><li>
At least 3 years of work experience in the software development life cycle</li><li>
At least 2 years of experience leveraging knowledge areas, competencies, and techniques; described in the IIBA Business Analysis Body of Knowledge, BABOK</li><li>
Experience with Business Acceptance test planning, test case development and test execution</li><li>
Experience working within project management practices; described in the PMI Project Management Body of Knowledge, PMBOK</li><li>
Experience with data analysis</li><li>
Excellent MS office skills including Excel, Visio, PowerPoint and MS Project</li></ul><div></div><div><b><br>
Soft Skills:</b></div><ul><li>
Detail oriented with excellent organization, analytical thinking, and problem-solving skills</li><li>
Ability to plan and take initiatives to accomplish objectives in timely fashion</li><li>
Ability to quickly learn new business environment</li><li>
Ability to adapt to an environment with constant innovation and change</li><li>
Strong ability to facilitate meetings</li><li>
Ability to prioritize work and meet deadlines</li><li>
Ability to establish and maintain effective working relationships with project team members, supervisors, and employees from other departments</li><li>
Strong verbal communication skills; able to discuss complex topics one-on-one, in a group setting, and as a lead presenter to an audience of varying levels of experience</li></ul><div></div><div><b><br>
Education and/or Experience: </b>Bachelor&rsquo;s degree in Computer Science, or a related discipline</div><div><b>
Language Skills:</b> Speak, read, write and understand English</div><div><b>
Reasoning Ability:</b> High</div><div><b>
Certificates, Licenses, Registrations:</b> Certification in Business Analysis Preferred</div><div></div><div><b><br>
Physical Demands:</b>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</div><ul><li>
Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling</li><li>
1/2 to 2/3 of the time: Sitting, Reaching with Hands &amp; Arms</li><li>
Over 2/3 of the time: Talking or Hearing</li><li>
100% of the time: Using Hands</li></ul><div></div><div><b><br>
Work Environment:</b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div><ul><li>
1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.</li></ul></div></div>

Business Analyst II

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