client service representative (specialty practice)

receptionist

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call center representative

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client service associate

client service representative (specialty practice) Jobs in New York

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client success executive

customer service representative

Optimum LLC

Job Summary We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the friendly face and helpful voice for our valued customers, providing exceptional support and ensuring a positive experience at every interaction. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will help foster strong customer relationships and contribute to our company&rsquo;s success. This paid position offers an exciting opportunity to develop your office management and customer service skills in a fast-paced environment.Responsibilities<ul><li>Greet customers promptly and courteously at the front desk, creating a welcoming atmosphere.</li><li>Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel.</li><li>Assist customers with inquiries, product or service information, and resolve issues with a positive attitude.</li><li>Maintain accurate data entry records using computer skills and software such as Microsoft Office, Google Workspace, and QuickBooks.</li><li>Support office management tasks including filing, proofreading documents, calendar management, and organizing appointments.</li><li>Handle clerical duties such as filing, photocopying, faxing, and managing correspondence to ensure smooth office operations.</li><li>Provide administrative support including typing reports, managing customer support tickets, and supporting bookkeeping activities.</li></ul>Experience<ul><li>Previous office experience or clerical experience is highly preferred.</li><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools.</li><li>Experience in customer service roles demonstrating excellent phone etiquette and communication skills.</li><li>Bilingual abilities are a plus for serving diverse customer needs effectively.</li><li>Familiarity with office management tasks such as calendar management, filing systems, and time management strategies.</li><li>Knowledge of medical or dental receptionist duties or personal assistant experience is advantageous but not required.</li><li>Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment. Join us to make a difference through outstanding customer support! We value energetic professionals who thrive on helping others while growing their career in a supportive workplace environment. This role is paid and offers opportunities for professional development in office management, administrative support, and customer relations.</li></ul>Job Types: Full-time, Part-timePay: $25.00 - $29.91 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in New York, NY 10040

Customer Service Representative

NORY

<div><h1 class="jobSectionHeader">Customer Happiness Representative (Remote, Seasonal, Part-Time)</h1>
$20/hr
Remote
Part-time<div></div> 
About NORY:
At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest and fastest-growing STEM camp provider in NYC with 5,500+ campers annually, we are the Disney World of STEM education, where each learning experience is magical, impactful, and memorable. Dive into our world at: www.nory.co/summer, and watch this video: https://youtu.be/G8vgorW3y7U.<div></div> 
Job Description:
NORY is seeking a Customer Success Representative to join our summer team. You will play a critical role in nurturing our community of families with your exceptional communication and relationship-building skills.
Responsibilities:<ul><li>
Provide exceptional customer service via email, phone, and chat to resolve inquiries and issues promptly.</li><li>
Build and maintain positive relationships with customers, anticipating their needs to ensure satisfaction.</li><li>
Conduct customer outreach and follow-ups to provide personalized support and ensure continued engagement.</li><li>
Maintain accurate records of customer interactions and monitor feedback to identify improvement areas.</li><li>
Collaborate with cross-functional teams to meet customer needs and drive process improvements.</li><li>
Assist with special projects to support the customer happiness team, such as research or system development projects.</li></ul>
Attributes:<ul><li>
Empathetic problem solver with excellent written and verbal communication skills.</li><li>
Skilled at building long-term relationships and proactive in improving processes.</li><li>
Purposeful and driven, passionate about achieving results and making an impact.</li><li>
Positive attitude, solution-oriented mindset, and accountable in commitments.</li><li>
Open to feedback, continuously learning, and a team player who values empathy and compassion.</li></ul>
Job Details:<ul><li>
Hours: 10-30 hours per week, Weekend partial availability preferred</li><li>
Compensation: $20 per hour.</li></ul>
Join Our Vision:
We are searching for professionals who are not just skilled but also deeply align with our core values. At NORY, our 'Ways of Being' guide everything we do:<ul><li>
We are purposeful in our actions, always asking &quot;why&quot; to cultivate inner motivation.</li><li>
We ask &quot;how to make it work&quot; before wondering &quot;if it will be possible.&quot;</li><li>
Our decisions are grounded in data and logic.</li><li>
We are accountable and disciplined.</li><li>
We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth.</li><li>
We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses.</li><li>
We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion.</li></ul>
If these values speak to you, see how you align with our complete 'Ways of Being' at www.nory.co/value.<div></div> 
To Apply
If you have a special reason to apply, please email Liza(at)nory.co your resume and cover letter along with a sample response to the following client prompt with the subject line: &ldquo;Customer Happiness Representative Application.&rdquo; 
&quot;We are reconsidering camps for our 4-year-old. Given he has difficulty adjusting to new environments, we are considering just putting him in the daycare that he will be attending for his Pre-K program. What is your refund policy? We would like to keep our 7-year-old enrolled!&quot;<div></div> 
NORY, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sexual orientation, gender, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.</div>

Customer Happiness Representative (Remote, Seasonal, Part-Time)

Walgreens

<div>Founded in 1960, Duane Reade is the largest drug store chain in the metropolitan New York City area, offering a variety of prescription and over-the-counter drugs, health and beauty care items, cosmetics, greeting cards, photo supplies, and photofinishing.
 
 
A cashier is the last point of sale so the cashier should be able to leave a lasting impression on the customer to want to come back. A Cashier is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.
 
 
Key Responsibilities:
 
<ul><li>Greet customers entering Duane Reade location
</li><li>Process all sale transactions by receiving payment by cash, check, credit cards, vouchers, or automatic debits.
</li><li>Process merchandise returns and exchanges.
</li><li>Register customers for the Dollar Reward Savings Club card.
</li><li>Answer customers' questions, and provide information on procedures or policies.
</li><li>Compute and record totals of transactions.
</li><li>Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
</li><li>Issue receipts, refunds, credits, or change due to customers.
</li><li>Issue trading stamps, and redeem food stamps and coupons (if applicable).
</li><li>Maintain clean and orderly checkout areas.
</li><li>Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
</li><li>Resolve customer complaints.
</li><li>Compile and maintain non-monetary reports and records.
</li><li>Stock shelves, and mark prices on shelves and items.
</li></ul>$17 - $19 / Hourly</div>

Duane Reade Cashier

Onvo

<div><h2 class="jobSectionHeader">Job Description:
</h2>The ideal fit for this position would be an energetic, outgoing, people oriented and self-motivated candidate with strong verbal communication skills and ability to work effectively in a fast-paced environment maintaining high level of customer focus. The primary purpose of the Cashier is to directly interact with customers and provide fast and friendly customer service while maintaining a clean safe environment
Customer Service:
Greets every customer in a quick and courteous manner. Provides a pleasant shopping experience for all customers and responds to customer inquiries in a timely fashion. Handles all customer complaints according to company policies and procedures. Develops and maintains product knowledge and provides customers with product recommendations
Cash Handling:
General knowledge of all point-of-sale equipment. Processes customer sales accurately and efficiently in compliance with company policies and procedures. Performs till balancing as per company procedures at the start and end of each shift. Ensures cash drawer levels are maintained in compliance with company policies and procedures
Stock Control:
Receives and stocks all merchandise in accordance with company policy. Must be able to lift up-to 50 pounds following proper lifting procedures. Ensures stock is faced up, clean and presentable at all times. Apply the FIFO (first in first out) system, when receiving or stocking any product. Ensures all damaged and/or out of date stock is removed, accurately recorded and placed in designated quarantine area. Follows portion control and quantities of preparation to minimize loss.
Security &amp; Loss Prevention:
Maintains full control of the store and its contents at all times using prevention techniques as per company to minimize loss (i.e. drive offs or retail theft etc). Follows company policies and procedures for securing the premises upon end of day closure.
Cleanliness:
Maintains a high standard of cleanliness. Cleans in accordance with the Onvo&rsquo;s/brand specific sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, counters, tables and service equipment. Cleans the customer service area by removing trash, cleaning restrooms and the parking lot
Teamwork &amp; Communication:
Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps other team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner
Occupational Health &amp; Safety:
Performs all duties in a safe and responsible manner to assure workers, customers, suppliers/contractors and the environment are not at risk. Comply with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Onvo safety initiatives
Requirements:
<ul><li>Physically capable of standing for long hours.
</li></ul>Disclaimer:
The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.
Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.</div>

Travel Plaza Cashier

Integral Yoga Institute

Scope of Work: ReceptionistThe Receptionist oversees daily operations of the reception area, and ensures excellent customer service in alignment with a Yoga environmentCore Responsibilities1.<ul><li>Momence messages &amp; phone calls.</li><li>Email checks.</li><li>Reception Notes.</li><li>Tasks for follow-up issues.</li><li>Ensure accurate cash handling at opening and closing.</li></ul>2.<ul><li>Ensure the desk and shop remain clean, organized, and welcoming.</li><li>Monitor music, incense/candle use, trash removal, and product tidiness.</li><li>Check studios in the morning to make sure the rooms are tidy and set with the necessary mats/props/blankets.</li><li>Support with set-up for space rentals and programming.</li></ul>3.<ul><li>Offer warm, professional customer service.</li><li>Assist with difficult clients, Momence issues, and questions.</li><li>Ensure correct escalation to Prashanti, Brina, or Maddy when needed.</li><li>Stay up-to-date with IYI classes and programming to stay knowledgeable about what we are offering.</li></ul>4.<ul><li>Communicate effectively with the Reception Manager, Executive Director, Director of Operations, and reception team.</li><li>Document issues, incidents, or recurring problems.</li><li>Maintain clear daily communication with colleagues and leadership.</li></ul>Expected Outcomes<ul><li>Smooth, consistent Reception operations.</li><li>Ability to work independently and take initiative/ be self-directed.</li><li>Clear communication with the Reception Manager and all colleagues.</li><li>Warm, professional customer experience aligned with IYI values.</li><li>Accurate check-ins, cash handling, and operations.</li><li>A clean, calm, welcoming reception environment.</li></ul>Pay: $20.00 - $25.00 per hourWork Location: In person

Front Desk Receptionist and Administrative Assistant for a Yoga Studio

<div>JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you&rsquo;ve got deep experience in commercial real estate, skilled trades or technology, or you&rsquo;re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Every day, we set the standard for hospitality service and pride ourselves on delivering excellence in the care and comfort of every guest that we interact with.
Our receptionists embody the hospitality standards and set the tone in delivering services graciously and thoughtfully every day.
What this job involves:<ul><li>
Elevate the guest journey through personalized greetings and attentive service, transforming routine arrivals into memorable brand experiences.<ul><li>
Greet guests upon arrival with a warm and sincere welcome.</li><li>
Consistently offer professional, friendly and engaging service.</li><li>
Provide personalized, anticipatory service that focuses on quality of interaction and delivering white glove experience rather than transactional processing.</li><li>
Serve as the central information hub of our offices, connecting employees, visitors, and vendors to the right resources, departments, or answers.</li></ul></li><li>
Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.<ul><li>
Hospitality mindset dedicated to creating frictionless, high quality experiences for clients and guests.</li><li>
Act as a liaison between clients, guests, and other onsite partners to ensure seamless customer experience.</li></ul></li><li>
Embody and Master our Reception Service Standards<ul><li>
A sincere willingness to provide service to clients, guests, vendors, and peers.</li><li>
Handle guest concerns in person, over the phone, or via emails/tickets and offer assistance and resolution promptly and graciously.</li><li>
Self-accountability on the hospitality and experience standards, and participate in hospitality audits conducted by the management team.</li></ul></li><li>
Data input and management<ul><li>
Ensure proper registrations and tracking of all visitors, including vendors, visiting employees and guests as outlined by specifications.</li><li>
Utilize dashboards and platforms to generate valuable data driven insights regarding guest volume and facility usage.</li><li>
Record, manage, and organize various data as needed (ex. parking and vehicle logs, security access cards, vendor sign in, badging access, building management ticketing system, etc.)</li></ul></li><li>
Physical Security &amp; Access Support<ul><li>
Issue employee badges following the proper security procedures.</li><li>
Assist with tracking employee badge on-boarding/off-boarding processes.</li><li>
Support badge management regarding inventory and returns.</li><li>
Support security and emergency service protocols within the scope of team expectations.</li></ul></li><li>
Event support and arrival experience<ul><li>
Support onsite events through organized check-ins &amp; badging.</li><li>
Provide a hospitality-focused arrival experience for all external and event guests.</li><li>
Support the facilitation of office events and pop-ups.</li></ul></li><li>
KPIs &amp; Performance<ul><li>
Support the annual management plan by accomplishing key performance indicators as identified by management.</li><li>
Meet all goals and objectives assigned to you to the best of your ability as identified by management.</li></ul></li><li>
Perform other facility management assignments as described by the management team and/or client.<ul><li>
Act as triage point for facility management issues</li><li>
Manage incoming and outgoing courier and other packages or mail as required.</li><li>
Work closely with team members and cross-functional partners to coordinate smooth and efficient handling of guest requests, resolutions, and seamless client experience.</li></ul></li></ul>
Sound like you? To apply you need to possess:<ul><li>
The ideal candidate will have at least two years of customer service related experience, preferably from hotels, resorts, retail, fine dining restaurants, luxury guest service environments, or tech corporate offices.</li><li>
Proficient in Google Suite, with the flexibility to quickly adapt to new processes and systems implemented by management.</li><li>
Excellent organization and communication skills, both oral and written, proficiency in English required.
</li><li>Ability to perform minimal physical activity such as walking and carrying small packages.</li><li>
Confidence to enforce security policies and manage friction points (e.g. unannounced vendors, etc.) while maintaining a high level of professionalism and customer service</li></ul>
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
45,800.00 &ndash; 60,150.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site &ndash;New York, NY
Job Tags:
Google Jobs
If this job description resonates with you, we encourage you to apply, even if you don&rsquo;t meet all the requirements. We&rsquo;re interested in getting to know you and what you bring to the table! 
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:<ul><li>
401(k) plan with matching company contributions</li><li>
Comprehensive Medical, Dental &amp; Vision Care</li><li>
Paid parental leave at 100% of salary</li><li>
Paid Time Off and Company Holidays</li><li>
Early access to earned wages through Daily Pay</li></ul>
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL&rsquo;s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (&ldquo;JLL&rdquo;) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process &ndash; including the online application and/or overall selection process &ndash; you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.</div>

Receptionist

Maesa

<div>
 
 #MaesaMagic
 
 
 
 
 
 
 The next gen beauty company, Maesa is transforming the industry by incubating and growing meaningful, innovative brands and making prestige beauty accessible. Maesa believes beauty ignites inspiration, creativity, imagination, and connection, sparking new ideas and possibilities, and meeting unmet consumer needs. Through best-in-class design, formulation, brand creation and marketing capabilities, Maesa delivers new, better and different products with an unsurpassed speed to market. Maesa works with a variety of retailers to create and launch brands across beauty and wellness categories. The current portfolio includes Kristin Ess, Hairitage by Mindy McKnight, Fine'ry, Being Frenshe, Onto, and Party of You among other brands. For more information, visit
 
 
 
 www.maesa.com
 
 
 
 .
 
 
 
 
 
 
 About The Role
 
 
 
 We&rsquo;re seeking a proactive, organized, and personable
 
 Receptionist
 
 to serve as the face of our New York office and help create a welcoming, polished, and professional environment for employees, guests, and clients. This role is ideal for someone who enjoys front-office coordination, provides excellent customer service, and can also support occasional project-based work on an as-needed basis.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the first point of contact at the front desk&mdash;greet and check in guests and clients with warmth and professionalism
 </li>
 <li>
 Maintain a tidy and organized lobby and break room areas
 </li>
 <li>
 Coordinate office maintenance needs and liaise with building management or vendors as needed
 </li>
 <li>
 Monitor and restock snacks and office supplies regularly
 </li>
 <li>
 Assist employees with shipping labels and occasional mailroom or package coordination
 </li>
 <li>
 Manage requests for competitive benchmark samples, including coordinating and ordering items as needed
 </li>
 <li>
 Provide project support on an as-needed basis across teams
 
 
 
 </li>
 </ul>
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in a receptionist, front desk, or office coordination role
 </li>
 <li>
 Highly organized and detail-oriented with strong multitasking abilities
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Professional demeanor and customer service-oriented mindset
 </li>
 <li>
 Comfortable with Microsoft Suite (Outlook, Teams) and basic office technology
 </li>
 <li>
 Proactive problem-solver who thrives in a fast-paced environment
 </li>
 <li>
 Able to support occasional project-based work across teams as business needs evolve
 
 
 
 </li>
 </ul>
 
 
 
 What We Offer
 
 
 
 $30-35/hr. Exact compensation may vary based on skills, experience, and location.  This role is based in NYC and is expected to be in the office five (5) days a week.
 
 
 
 
 Maesa offers a variety of benefits to eligible employees. Employees can choose to enroll in health insurance coverage, wellness programs, life and disability insurance, and retirement savings plans. Through generous paid time off, a hybrid office setup, and paid leave options, Maesa encourages wellness and balance among employees.
 
 
 
 
 
 Our Commitment to You
 
 
 
 At Maesa, we live by our values of collaboration, curiosity, game-changing, creativity, and discipline.  We believe our people and partners are a creative force that catalyzes the possibilities of beauty to break through traditional limits and discover the &ldquo;new&rdquo; without restriction. We prioritize creating and fostering a welcoming environment for employees, partners, ideas, approaches, and endeavors &mdash; all through a spirit of warmth and inclusivity. As set forth in Maesa&rsquo;s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
 
 
 
 
 
 Our EVP
 
 
 
 Maesa is the next-gen beauty company, where bold ideas become beautiful brands. We ignite the dreamer and doer in each of us. We move at the speed of culture to push boundaries and redefine possibilities unleashing #maesamagic every day. By fostering a start-up spirit, we equip everyone to lead with accountability &amp; execute with excellence. We champion each voice and empower every journey, creating an environment where we celebrate diversity of thinking, calculated risk taking, and cutting-edge innovation. Growth is personal, intentional, and limitless.
 
 
</div>

Explore 174+ Customer service representative in New York this June. Find roles across top companies and apply now to boost your career.

174 customer service representative jobs In New York

Customer Service Representative

Customer Happiness Representative (Remote, Seasonal, Part-Time)

Duane Reade Cashier

Travel Plaza Cashier

Front Desk Receptionist and Administrative Assistant for a Yoga Studio

Receptionist

Receptionist