customer service representative

Library

<p>We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.</p><p>To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.</p><h3> </h3><p> </p><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Talentoma

<div>
 <p>
  Job Title: Remote Client Support Representative
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay:
  </strong>
  $5,200 &ndash; $6,700
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <p>
  The Remote Client Support Representative provides professional support to clients by resolving questions, managing requests, and ensuring a positive customer experience. This position is ideal for individuals who enjoy relationship building and customer service.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Assist clients via phone, email, and chat.
  </li>
  <li>
   Resolve client inquiries and service concerns.
  </li>
  <li>
   Maintain accurate client records and documentation.
  </li>
  <li>
   Follow up on requests and account updates.
  </li>
  <li>
   Coordinate with internal teams to address client needs.
  </li>
  <li>
   Deliver exceptional client experiences.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Customer service, client support, or account support experience preferred.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Excellent problem-solving abilities.
  </li>
  <li>
   Comfortable using CRM systems.
  </li>
  <li>
   Dedicated home office setup.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $5,200&ndash;$6,700
  </li>
  <li>
   Work-from-home flexibility
  </li>
  <li>
   Paid training program
  </li>
  <li>
   Professional development opportunities
  </li>
  <li>
   Career advancement pathways
  </li>
 </ul>
</div>


Remote Client Support Representative

Power To Fly

<p><strong>Job Title:</strong> <strong>Live Chat Representative</strong><br /><strong>Company:</strong> <strong>Power To Fly</strong><br /><strong>Location:</strong> <strong>New York, New York, United States</strong><br /><strong>Employment Type:</strong> <strong>Full-Time</strong><br /><strong>Salary:</strong> <strong>$29 - $39 USD per hour</strong><br /><br /><strong>Job Overview</strong><br /><br />Power To Fly is seeking a dedicated and empathetic <strong>Live Chat Representative</strong> to join our dynamic team. As a company committed to advancing diversity and inclusion in the workforce, particularly for women in technology, we are looking for an individual who shares our passion for creating an equitable professional landscape. In this role, you will be the first point of contact for our community, providing exceptional support to a diverse range of users, including job seekers and partner companies. You will play a crucial part in ensuring a positive and seamless experience on our platform, directly contributing to our mission of fostering inclusive work environments and empowering underrepresented talent.<br /><br /><strong>Responsibilities</strong><br /><br /> </p><ul><li>Engage with users via live chat in a professional, timely, and courteous manner.</li><li>Provide accurate information and guidance regarding Power To Fly's resources, job placements, training, and networking opportunities.</li><li>Assist users with platform navigation and troubleshoot technical issues effectively.</li><li>Uphold the company's values of diversity and inclusion in every interaction.</li><li>Escalate complex enquiries to the appropriate internal teams while maintaining ownership of the user's issue until resolution.</li><li>Document user interactions and feedback meticulously to support continuous improvement of our services.</li><li>Collaborate with team members to share knowledge and enhance the overall quality of customer support.</li><li>Stay informed about all platform updates and company initiatives to provide the most current information to our community.</li></ul><p><strong>Qualifications</strong><br /><br /> </p><ul><li>Proven experience in a customer service role, with a strong preference for experience in live chat or digital communication.</li><li>Exceptional written communication skills in English, with outstanding grammar, spelling, and punctuation.</li><li>Demonstrable ability to manage multiple conversations simultaneously while maintaining a high standard of quality.</li><li>A high level of empathy and interpersonal skills, with the ability to connect with a diverse audience.</li><li>Strong problem-solving skills and the ability to think critically and act swiftly.</li><li>Proficiency in using digital communication tools and a willingness to learn new software.</li><li>A genuine commitment to and understanding of the principles of diversity, equity, and inclusion.</li><li>Previous experience working in the technology or recruitment sector would be advantageous.</li></ul><p><br /><strong>Benefits</strong><br /><br /> </p><ul><li>A competitive hourly wage.</li><li>The opportunity to work for a forward-thinking, mission-driven organisation making a tangible impact on the industry.</li><li>A collaborative and supportive team environment that values professional growth.</li><li>Contribute to a company culture that champions diversity and inclusion at its core.</li></ul><p> </p>

Live Chat Representative

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $21.25 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Provide premium customer service to all customers</li><li>
Register customers and verify their access to club(s) and/or lounge(s)</li><li>
Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)</li><li>
Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All</li><li>
Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)</li><li>
Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs</li><li>
Issue customer tickets (e.g., day of departure, reissues, future tickets)</li><li>
Cancel passenger reservations, as requested</li><li>
Place customers on priority lists (e.g., upgrades, standby)</li><li>
Provide timely resolution of customers&rsquo; travel issues</li><li>
Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed</li><li>
Document customer issues in the passenger name record (PNR)</li><li>
Perform club enrollment or sales activities (e.g., Admiral&rsquo;s Club, credit card memberships)</li><li>
Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)</li><li>
Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals</li><li>
Assist customers with their baggage, as needed</li><li>
Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)</li><li>
Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times</li><li>
Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)</li><li>
Assist customers with technology provided in the club(s) and/or lounge(s)</li><li>
Reserve conference rooms (e.g., 1 hour) for same-day travel requests</li><li>
Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)</li><li>
Complete open or close procedures for club(s) and/or lounge(s)</li><li>
Address escalated customer issues or concerns</li><li>
Conduct liquor inventory audit with beverage business partner (at some airports)</li><li>
Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports)</li><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays</li><li>
Complete job-relevant trainings</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED</li><li>
Must be able to read, write, fluently speak and understand the English language</li><li>
Bilingual language skills required in some locations</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality</li><li>
Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service</li><li>
Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact</li><li>
Service-oriented and self-motivated with a high level of professionalism</li><li>
Able to attend training classes in Dallas/Fort Worth, Texas</li><li>
Prior customer hospitality experience strongly preferred</li><li>
Maintain a well-groomed and professional appearance</li><li>
Excellent communication skills</li><li>
Prior travel industry experience preferred</li><li>
PC experience preferred</li><li>
Strong organizational and administrative skills required</li><li>
Ability to work irregular and/or extended hours, including weekends and holidays</li><li>
Must report to work on a regular and timely basis<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Premium Guest Services Representative Part Time

Cochran NY

<p>Job Summary<br/>We are seeking an energetic and professional Temp to Perm Front Desk Receptionist to join our dynamic team. This role is the first point of contact for visitors, clients, and staff, providing exceptional customer service and ensuring smooth office operations. The ideal candidate will be highly organized, tech-savvy, bilingual (if applicable), and possess a friendly demeanor that creates a welcoming environment. This position offers the opportunity to transition from temporary to permanent employment for the right candidate who demonstrates reliability, efficiency, and a proactive attitude. Responsibilities</p><ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.</li><li>Manage multi-line phone systems efficiently, directing calls accurately and professionally while maintaining excellent phone etiquette.</li><li>Handle all clerical tasks including data entry, filing, proofreading, and maintaining organized records.</li><li>Support office management by scheduling meetings, and managing conference room bookings.</li><li>Utilize computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents, reports, and correspondence.</li><li>Provide customer support by addressing inquiries promptly and professionally, ensuring high levels of customer satisfaction.</li><li>Perform general administrative duties such as filing, photocopying, scanning documents, and maintaining office supplies inventory.</li><li>Maintain a professional appearance and uphold confidentiality in handling sensitive information.</li><li>Support personal assistant tasks as needed to help streamline daily operations and improve organizational efficiency. Experience</li><li>Previous office experience or clerical experience is highly preferred; familiarity with front desk operations is a plus.</li><li>Bilingual skills are desirable but not necessary to effectively communicate with diverse clients and visitors.</li><li>Experience in customer service or customer support roles that require excellent communication skills and phone etiquette.</li><li>Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment.</li></ul><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Temp to Perm Front Desk Reception

<div><p><b>Work Location:
</b></p>New York, New York, United States of America
<p></p><p><b>Hours:
</b></p>30
<p></p><p><b>Pay Details:
</b></p>$23.75 - $31.00 USD
<p></p><p>TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
</p><p></p><p>As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
</p><p></p><p><b>Line of Business:
</b></p>Personal &amp; Commercial Banking
<p><b>Job Description:
</b></p><p>The Banking Associate is a professional in banking, plays a key role in delivering TD&rsquo;s Brand promise at a store location. This role is accountable for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their financial goals.
</p><p></p><p><b>Depth &amp; Scope:
</b></p><ul><li>Performs a wide range of tasks across multiple areas within a Store location; to include processing customer transactions, opening new accounts and educating customers on all banking products and services
</li><li>Delivers end-to-end advice customers expect: (1) building trust with educational content &amp; tools, (2) providing consultative support, and (3) advocating with proactive insights &amp; recommendations
</li><li>Utilizes TD's systems and tools to engage with Customers to acquire and deepen relationships by providing advice and guidance to ultimately attract, and retain the customer
</li><li>Understands customer financial needs to identify opportunities to promote and educate on products, services, and/or refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer experience
</li><li>Accurately completes everyday banking transactions either on the teller line or on the platform while uncovering customer financial needs and educating on products, services and tools or referring to the appropriate expert
</li><li>Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking
</li><li>Connects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation &amp; management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization
</li></ul><p></p><p><b>Education &amp; Experience:
</b></p><ul><li>High school diploma or GED
</li><li>1 year experience working with customers in any capacity and can be demonstrated through any of the following: volunteering, education, military experience preferred
</li><li>Demonstrated Customer Service skills preferred
</li><li>Ability to work during operating hours to include evenings, weekends and holidays as scheduled
</li><li>Teller experience preferred
</li><li>Required to complete Teller training and part 1 of platform training upon hire
</li><li>Strong organization skills to handle multiple tasks in a fast-paced environment
</li><li>Excellent communication skills with ability to be concise, clear and consistent
</li><li>Demonstrated effective problem-solving skills
</li><li>Demonstrated ability to schedule and prioritize work
</li><li>Demonstrated ability to work independently and within deadlines
</li><li>Sound judgment in decision making and problem solving
</li><li>Proficient in Microsoft Office
</li><li>Notary License preferred
</li></ul><p></p><p><b>Customer Accountabilities:
</b></p><ul><li>Consistently provides legendary customer service while transacting, promoting, educating and referring TD Products to new and existing customers
</li><li>Establishes and nurtures customer relationships by consistently displaying product knowledge, actively listening to customer needs while engaging in additional conversations to identify any additional needs and offer a solution or partner referral
</li><li>Manages wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings
</li><li>Engages in lobby leadership and represents the first point of contact for customer inquiries and helps to orchestrate the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert
</li><li>Understands and supports the Bank's customer service strategy
</li><li>Considers the impact of decisions on the well-being of TD, its customers and stakeholders
</li><li>Drives referrals to Store colleagues and partners to support the broader more complex financial needs of customers
</li><li>Ensures tasks are performed within established policy and procedures
</li><li>Successfully completes all required job specific, compliance-related training
</li><li>Understands, utilizes and follows compliance/risk and control programs
</li><li>Ensures ongoing compliance with internal/external audit and regulatory requirements. Provides prompt and comprehensive responses to all external audit, regulator and compliance requests and findings. Maintains appropriate records of action plans
</li><li>Is knowledgeable of and complies with TD Code of Conduct
</li></ul><p></p><p><b>Shareholder Accountabilities:
</b></p><ul><li>Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
</li><li>Accurately processes cash/deposit/withdrawal transactions and other account servicing requests
</li><li>Decisions &amp; processes everyday transactions such as but not limited to opening/closing, servicing accounts, depositing or cashing checks, reordering a debit card, or updating address
</li><li>Ensures compliance with all regulations, policies and procedures adhering to required controls, critical dates and accurate documents
</li><li>Applies customer authentication principles, compliance regulations and due diligence to new account openings and transactions
</li><li>Accurately and efficiently performs transactions as accountable for cash drawers including maintaining cash limits and securing cash drawers/stations/balances out cash drawer and TCR
</li><li>Follows policy and procedure for Customer Authentication
</li><li>Acts as Dual Control agent when required
</li><li>Follows all required open/close procedures
</li></ul><p></p><p><b>Employee/Team Accountabilities:
</b></p><ul><li>Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of
</li><li>the team
</li><li>Be an active participant in personal performance and development activities
</li><li>Acts as a brand champion both internally and externally
</li><li>Collaborates with team members in contributing to the success of the team and organization
</li><li>Partners as a team player
</li><li>Actively seeks opportunities to improve delivery of work with high attention to quality standards
</li><li>Actively takes ownership of own career and aspirations. Seeks out diverse feedback to continuously develop and enhance skills
</li><li>Positively embraces change
</li><li>Adheres and participates in TD's Shared Commitments
</li><li>Models quality service at every Customer interaction
</li><li>Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
</li><li>May train and act as a mentor to newer colleagues
</li></ul><p></p><p><b>Physical Requirements:
</b><br>
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
<br>
Domestic Travel &ndash; Occasional
<br>
International Travel &ndash; Never
<br>
Performing sedentary work &ndash; Frequent
<br>
Performing multiple tasks &ndash; Continuous
<br>
Operating standard office equipment - Continuous
<br>
Responding quickly to sounds &ndash; Continuous
<br>
Sitting &ndash; Frequent
<br>
Standing &ndash; Frequent
<br>
Walking &ndash; Frequent
<br>
Moving safely in confined spaces &ndash; Occasional
<br>
Lifting/Carrying (under 25 lbs.) &ndash; Occasional
<br>
Lifting/Carrying (over 25 lbs.) &ndash; Occasional
<br>
Squatting &ndash; Occasional
<br>
Bending &ndash; Occasional
<br>
Kneeling &ndash; Occasional
<br>
Crawling - Occasional
<br>
Climbing &ndash; Occasional
<br>
Reaching overhead &ndash; Occasional
<br>
Reaching forward &ndash; Occasional
<br>
Pushing &ndash; Occasional
<br>
Pulling &ndash; Occasional
<br>
Twisting &ndash; Occasional
<br>
Concentrating for long periods of time &ndash; Continuous
<br>
Applying common sense to deal with problems involving standardized situations &ndash; Continuous
<br>
Reading, writing and comprehending instructions &ndash; Continuous
<br>
Adding, subtracting, multiplying and dividing &ndash; Continuous
<br>
<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
</p><p></p><p><b>Who We Are:
</b></p><p>TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
</p><p></p><p><b>Our Total Rewards Package<br>
</b></p><p><br>
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
</p><p></p><p><b>Additional Information:
</b><br>
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
<br>
<br>
<b>Colleague Development
</b></p><p>If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.<br>
</p><p></p><p>If you&rsquo;re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
</p><p></p><p>We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
</p><p></p><p><b>Training &amp; Onboarding
</b><br>
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
<br>
<br>
<b>Interview Process
</b><br>
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
</p><p></p><p><b>Accommodation
</b></p><p>TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
</p><p></p><p>If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</p></div>

Banking Associate (57th & Broadway) 30 Hours

JBC Business card & Construction Support

<h2>Join Our Team<br /> </h2><p>JBC Business Card &amp; Construction Support is looking for a dedicated, detail-oriented, and customer-focused <strong>Remote Customer Service &amp; Data Entry Specialist</strong> to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and have exceptional organizational skills, we'd love to hear from you.</p><p>In this role, you will serve as the first point of contact for customers while ensuring accurate data management that supports daily business operations. Your professionalism, communication skills, and attention to detail will directly contribute to delivering an exceptional customer experience.<br /> </p><h2>What You'll Do<br /> </h2><ul><li>Provide exceptional customer support via phone, email, and live chat.</li><li>Respond to customer inquiries and resolve issues professionally and efficiently.</li><li>Accurately enter, verify, and maintain customer and company records.</li><li>Process orders, invoices, and customer requests while ensuring data accuracy.</li><li>Maintain organized digital files and databases.</li><li>Collaborate with internal departments to ensure timely service delivery.</li><li>Prepare reports and perform administrative support tasks as required.</li><li>Protect confidential customer and company information.</li><li>Consistently meet quality, productivity, and customer satisfaction goals.<br /> </li></ul><h2>What We're Looking For<br /> </h2><p><strong>Required Qualifications</strong></p><ul><li>High school diploma or equivalent.</li><li>Strong written and verbal communication skills.</li><li>Excellent typing and computer proficiency.</li><li>High attention to detail and accuracy.</li><li>Ability to multitask and prioritize responsibilities effectively.</li><li>Proficiency in Microsoft Office Suite and Google Workspace.</li><li>Reliable internet connection and a dedicated home workspace.<br /> </li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous experience in customer service, administrative support, call center, or data entry.</li><li>Experience using CRM or customer management software.</li><li>Ability to work independently while collaborating effectively with a remote team.<br /> </li></ul><h2>Benefits</h2><ul><li>Competitive compensation.</li><li>Performance-based bonuses and incentives.</li><li>Fully remote work environment.</li><li>Flexible work schedule.</li><li>Comprehensive paid onboarding and ongoing training.</li><li>Career advancement and internal promotion opportunities.</li><li>Health, dental, and vision insurance (where eligible).</li><li>401(k) retirement savings plan with company contributions (where applicable).</li><li>Paid holidays, vacation, and personal time off.</li><li>Employee Assistance Program (EAP).</li><li>Professional development and continuous learning opportunities.</li><li>Employee recognition and rewards programs.</li><li>Supportive, diverse, and collaborative company culture.<br /> </li></ul><h2>Why You'll Love This Opportunity</h2><p>If you're looking for a remote career where your communication skills, attention to detail, and commitment to excellent customer service are valued, this is your opportunity to make a meaningful impact while growing professionally. We welcome individuals who are motivated, dependable, and eager to contribute to a team committed to excellence.</p>

Customer Service / Data Entry

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