customer service representative

remote customer service representative Jobs in New York

remote customer service representative

bilingual scheduling center agent Jobs in New York

bilingual scheduling center agent

call representative customer service - internship Jobs in New York

client service associate Jobs in New York

client service associate

call center representative

Library

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3> <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Tompkins Construction inc

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.  Responsibilities<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication “scripts” when handling different topics</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>  Requirements and skills<ul><li>Previous experience in a customer support role</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>High school degree  </li></ul>About our company  At Tompkins Construction inc, we specialize in empowering businesses by connecting them with skilled virtual professionals who streamline workflows and drive success. Our team values efficiency, collaboration, and innovation to ensure our clients meet their goals. Whether you’re a small business owner or a growing organization, we help you focus on what matters most by providing tailored virtual assistant solutions. Join us and be part of a company committed to supporting professionals and organizations worldwide.

Aqualillies

<h2>About the Role</h2>We're looking for a friendly, professional, and customer-focused Remote Customer Service &amp; Support Representativeto join our growing team. In this role, you'll assist customers via email, chat, and phone, helping resolve inquiries and providing an outstanding customer experience. If you enjoy helping people and thrive in a fast-paced remote environment, we'd love to hear from you.<h2>Key Responsibilities</h2><ul><li>Respond to customer inquiries via email, live chat, and phone.</li><li>Resolve customer concerns in a timely and professional manner.</li><li>Provide accurate information about products and services.</li><li>Process orders, returns, refunds, and account updates.</li><li>Document customer interactions in the company's CRM system.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Meet quality, productivity, and customer satisfaction goals.</li><li>Collaborate with team members to improve the customer experience.</li></ul><h2>Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Previous customer service, call center, or support experience is preferred but not required.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Comfortable using computers, CRM software, and Microsoft Office or Google Workspace.</li><li>Ability to multitask and work independently in a remote environment.</li><li>Reliable internet connection and a quiet home workspace.</li></ul><h2>What We Offer</h2><ul><li>100% remote position.</li><li>Competitive hourly pay: $35–$45 per hour, based on experience.</li><li>Paid training and ongoing coaching.</li><li>Flexible scheduling options.</li><li>Opportunities for career growth and internal promotions.</li><li>Paid time off and company-recognized holidays (where applicable).</li><li>Performance-based bonuses and employee recognition programs.</li><li>Supportive and collaborative remote team culture.</li></ul>

Customer Service & Support (Remote)

Hospice & Palliative Care, Inc

Job Overview **Hospice &amp; Palliative Care, Inc** is seeking a compassionate and professional individual to join our team as a **Customer Service Representative (Internship)**. Since 1977, our organisation has been dedicated to providing comfort, care, and support to individuals and families facing end-stage illnesses. As the first point of contact, you will play a crucial role in ensuring that patients, their families, and healthcare professionals receive a warm, empathetic, and efficient response. This **Part-Time** internship is an excellent opportunity for an individual looking to gain meaningful experience in a healthcare environment, providing vital support to our community. The position is based in **United States**. Salary: **$26 - $35 USD per hour** Responsibilities  <ul><li>Answer inbound telephone calls with a high degree of professionalism, empathy, and compassion.</li><li>Provide accurate and clear information regarding our hospice and palliative care services.</li><li>Listen attentively to the needs of callers, who may be in emotionally sensitive situations.</li><li>Direct enquiries and messages to the appropriate clinical staff, departments, or external partners.</li><li>Maintain strict confidentiality and handle sensitive patient information with the utmost discretion.</li><li>Accurately document call details and relevant information in our internal systems.</li><li>Support the administrative team with general tasks as required.</li></ul>Qualifications  <ul><li>Currently enrolled in or a recent graduate of a relevant programme of study.</li><li>Exceptional verbal communication and interpersonal skills, with a clear and compassionate telephone manner.</li><li>A profound sense of empathy and the ability to remain calm and professional during difficult conversations.</li><li>Strong organisational skills with meticulous attention to detail.</li><li>Ability to work both independently and as part of a supportive team.</li><li>Proficient in basic computer skills, including Microsoft Office applications.</li><li>Previous experience in customer service or a healthcare setting is advantageous but not essential.</li></ul>

Job Overview **Hospice &amp; Palliative Care, Inc** is seeking a compassionate and professional individual to join our team as a **Customer Service Representative (Internship)**. Since 1977, our organisation has been dedicated to providing comfort, care, and support to individuals and families facing end-stage illnesses. As the first point of contact, you will play a crucial role in ensuring that patients, their families, and healthcare professionals receive a warm, empathetic, and efficient response. This **Part-Time** internship is an excellent opportunity for an individual looking to gain meaningful experience in a healthcare environment, providing vital support to our community. The position is based in **United States**. Salary: **$18 - $35 USD per hour** Responsibilities &nbsp;<ul><li>Answer inbound telephone calls with a high degree of professionalism, empathy, and compassion.</li><li>Provide accurate and clear information regarding our hospice and palliative care services.</li><li>Listen attentively to the needs of callers, who may be in emotionally sensitive situations.</li><li>Direct enquiries and messages to the appropriate clinical staff, departments, or external partners.</li><li>Maintain strict confidentiality and handle sensitive patient information with the utmost discretion.</li><li>Accurately document call details and relevant information in our internal systems.</li><li>Support the administrative team with general tasks as required.</li></ul>Qualifications &nbsp;<ul><li>Currently enrolled in or a recent graduate of a relevant programme of study.</li><li>Exceptional verbal communication and interpersonal skills, with a clear and compassionate telephone manner.</li><li>A profound sense of empathy and the ability to remain calm and professional during difficult conversations.</li><li>Strong organisational skills with meticulous attention to detail.</li><li>Ability to work both independently and as part of a supportive team.</li><li>Proficient in basic computer skills, including Microsoft Office applications.</li><li>Previous experience in customer service or a healthcare setting is advantageous but not essential.</li></ul>Benefits &amp; Perks:<ul><li>Competitive pay based on experience</li><li>Health, dental, and vision insurance</li><li>Performance bonuses</li><li>Free parking</li><li>Paid training and on-the-job learning</li><li>Supportive, drama-free team environment</li><li>Opportunities for career growth and development</li></ul>&nbsp;

Call Customer Representative - INTERNSHIP ( Full-Time / Part-Time )

Call Representative Customer Service - INTERNSHIP

JBC Business card & Construction Support

<h2>Join Our Team  </h2>JBC Business Card &amp; Construction Support is looking for a dedicated, detail-oriented, and customer-focused Remote Customer Service &amp; Data Entry Specialist to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and have exceptional organizational skills, we'd love to hear from you.In this role, you will serve as the first point of contact for customers while ensuring accurate data management that supports daily business operations. Your professionalism, communication skills, and attention to detail will directly contribute to delivering an exceptional customer experience.  <h2>What You'll Do  </h2><ul><li>Provide exceptional customer support via phone, email, and live chat.</li><li>Respond to customer inquiries and resolve issues professionally and efficiently.</li><li>Accurately enter, verify, and maintain customer and company records.</li><li>Process orders, invoices, and customer requests while ensuring data accuracy.</li><li>Maintain organized digital files and databases.</li><li>Collaborate with internal departments to ensure timely service delivery.</li><li>Prepare reports and perform administrative support tasks as required.</li><li>Protect confidential customer and company information.</li><li>Consistently meet quality, productivity, and customer satisfaction goals.  </li></ul><h2>What We're Looking For  </h2>Required Qualifications<ul><li>High school diploma or equivalent.</li><li>Strong written and verbal communication skills.</li><li>Excellent typing and computer proficiency.</li><li>High attention to detail and accuracy.</li><li>Ability to multitask and prioritize responsibilities effectively.</li><li>Proficiency in Microsoft Office Suite and Google Workspace.</li><li>Reliable internet connection and a dedicated home workspace.  </li></ul>Preferred Qualifications<ul><li>Previous experience in customer service, administrative support, call center, or data entry.</li><li>Experience using CRM or customer management software.</li><li>Ability to work independently while collaborating effectively with a remote team.  </li></ul><h2>Benefits</h2><ul><li>Competitive compensation.</li><li>Performance-based bonuses and incentives.</li><li>Fully remote work environment.</li><li>Flexible work schedule.</li><li>Comprehensive paid onboarding and ongoing training.</li><li>Career advancement and internal promotion opportunities.</li><li>Health, dental, and vision insurance (where eligible).</li><li>401(k) retirement savings plan with company contributions (where applicable).</li><li>Paid holidays, vacation, and personal time off.</li><li>Employee Assistance Program (EAP).</li><li>Professional development and continuous learning opportunities.</li><li>Employee recognition and rewards programs.</li><li>Supportive, diverse, and collaborative company culture.  </li></ul><h2>Why You'll Love This Opportunity</h2>If you're looking for a remote career where your communication skills, attention to detail, and commitment to excellent customer service are valued, this is your opportunity to make a meaningful impact while growing professionally. We welcome individuals who are motivated, dependable, and eager to contribute to a team committed to excellence.

Customer Service / Data Entry

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

Power To Fly

Job Title: Live Chat Representative Company: Power To Fly Location: New York, New York, United States Employment Type: Full-Time Salary: $29 - $39 USD per hour Job Overview Power To Fly is seeking a dedicated and empathetic Live Chat Representative to join our dynamic team. As a company committed to advancing diversity and inclusion in the workforce, particularly for women in technology, we are looking for an individual who shares our passion for creating an equitable professional landscape. In this role, you will be the first point of contact for our community, providing exceptional support to a diverse range of users, including job seekers and partner companies. You will play a crucial part in ensuring a positive and seamless experience on our platform, directly contributing to our mission of fostering inclusive work environments and empowering underrepresented talent. Responsibilities  <ul><li>Engage with users via live chat in a professional, timely, and courteous manner.</li><li>Provide accurate information and guidance regarding Power To Fly's resources, job placements, training, and networking opportunities.</li><li>Assist users with platform navigation and troubleshoot technical issues effectively.</li><li>Uphold the company's values of diversity and inclusion in every interaction.</li><li>Escalate complex enquiries to the appropriate internal teams while maintaining ownership of the user's issue until resolution.</li><li>Document user interactions and feedback meticulously to support continuous improvement of our services.</li><li>Collaborate with team members to share knowledge and enhance the overall quality of customer support.</li><li>Stay informed about all platform updates and company initiatives to provide the most current information to our community.</li></ul>Qualifications  <ul><li>Proven experience in a customer service role, with a strong preference for experience in live chat or digital communication.</li><li>Exceptional written communication skills in English, with outstanding grammar, spelling, and punctuation.</li><li>Demonstrable ability to manage multiple conversations simultaneously while maintaining a high standard of quality.</li><li>A high level of empathy and interpersonal skills, with the ability to connect with a diverse audience.</li><li>Strong problem-solving skills and the ability to think critically and act swiftly.</li><li>Proficiency in using digital communication tools and a willingness to learn new software.</li><li>A genuine commitment to and understanding of the principles of diversity, equity, and inclusion.</li><li>Previous experience working in the technology or recruitment sector would be advantageous.</li></ul> Benefits  <ul><li>A competitive hourly wage.</li><li>The opportunity to work for a forward-thinking, mission-driven organisation making a tangible impact on the industry.</li><li>A collaborative and supportive team environment that values professional growth.</li><li>Contribute to a company culture that champions diversity and inclusion at its core.</li></ul>

Live Chat Representative

Explore 46+ Call center representative in New York this July. Find roles across top companies and apply now to boost your career.

46 call center representative jobs In New York

Call Center Representative

Call Center Representative

Customer Service & Support (Remote)

Call Representative Customer Service - INTERNSHIP

Customer Service / Data Entry

Remote Customer Service Representative

Live Chat Representative