bilingual scheduling center agent

Aspen Dental

<div><div><div><div><div><p>Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.</p></div><div><p>
Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.</p></div><div><p>
We have full-time and part-time positions available. Virtual training classes begin soon, don&rsquo;t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people&rsquo;s lives. Most importantly, you&rsquo;ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same.</p></div><div><p><b>
Job </b><b>Duties:</b></p></div><div><ul><li><p>
Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services,</p></li></ul></div><div><ul><li><p>
Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns</p></li></ul></div><div><ul><li><p>
Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.</p></li></ul></div><div><ul><li><p>
Additional duties as assigned by the Call Center Leadership team</p></li></ul></div><p></p><div><p><b><br>
Job </b><b>Requirements:</b></p></div><div><ul><li><p>
High School Diploma or equivalent required</p></li></ul></div><div><ul><li><p><b>
Must be professionally proficient in both English and </b><b>Spanish</b></p></li></ul></div><div><ul><li><p>
1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred</p></li></ul></div><div><ul><li><p>
Desire to succeed in a fast-paced, goal and consumer driven environment</p></li></ul></div><div><ul><li><p>
Communication skills, with the ability to speak clearly and professionally</p></li></ul></div><div><ul><li><p>
Tech-savvy - Ability to navigate provided technology efficiently</p></li></ul></div><div><ul><li><p>
Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload</p></li></ul></div><div><ul><li><p>
Must have a quiet, HIPPA compliant, private workspace</p></li></ul></div></div><div><div><ul><li><p>
Some evening and weekend scheduling availability required</p></li></ul></div><p></p><div><p><b><br>
Compensation and Benefits:</b></p></div><div><ul><li><p>
Pay rate: <b>$1</b><b>7</b><b>.</b><b>0</b><b>0</b>/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.</p></li></ul></div><p></p><div><ul><li><p><br>
Various full and part-time shifts available</p></li></ul></div><div><ul><li><p>
Comprehensive Health, Dental and Vision insurance offerings</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
401K &ndash; with generous company match</p></li></ul></div><p></p><div><p><i><br>
Apply today for immediate consideration a</i><i>nd begin your career journey with Aspen Dental!</i></p></div></div></div></div><p></p><p><br>
View CA Privacy Policy</p></div>

Bilingual Scheduling Center Agent

Cochran NY

<p>Job Summary<br/>We are seeking an energetic and professional Temp to Perm Front Desk Receptionist to join our dynamic team. This role is the first point of contact for visitors, clients, and staff, providing exceptional customer service and ensuring smooth office operations. The ideal candidate will be highly organized, tech-savvy, bilingual (if applicable), and possess a friendly demeanor that creates a welcoming environment. This position offers the opportunity to transition from temporary to permanent employment for the right candidate who demonstrates reliability, efficiency, and a proactive attitude. Responsibilities</p><ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.</li><li>Manage multi-line phone systems efficiently, directing calls accurately and professionally while maintaining excellent phone etiquette.</li><li>Handle all clerical tasks including data entry, filing, proofreading, and maintaining organized records.</li><li>Support office management by scheduling meetings, and managing conference room bookings.</li><li>Utilize computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents, reports, and correspondence.</li><li>Provide customer support by addressing inquiries promptly and professionally, ensuring high levels of customer satisfaction.</li><li>Perform general administrative duties such as filing, photocopying, scanning documents, and maintaining office supplies inventory.</li><li>Maintain a professional appearance and uphold confidentiality in handling sensitive information.</li><li>Support personal assistant tasks as needed to help streamline daily operations and improve organizational efficiency. Experience</li><li>Previous office experience or clerical experience is highly preferred; familiarity with front desk operations is a plus.</li><li>Bilingual skills are desirable but not necessary to effectively communicate with diverse clients and visitors.</li><li>Experience in customer service or customer support roles that require excellent communication skills and phone etiquette.</li><li>Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment.</li></ul><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Temp to Perm Front Desk Reception

Veho

<div><h3 class="jobSectionHeader"><b>About Veho</b></h3><div></div><p><br>
Veho&rsquo;s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.</p><div><br>
</div><p>We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.<br>
</p><div></div><p>Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the &lsquo;extension of the brand&rsquo; and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy&rsquo;s, Sephora, and more.</p><div></div><p><br>
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
</p><p><b>ABOUT THE ROLE</b></p><p>
We&rsquo;re hiring a Product Engineer to design and build the internal tooling and infrastructure that enables everyone at Veho&mdash;technical and non-technical alike&mdash;to create, deploy, and manage AI-powered apps and agents. Think of it as building the &quot;builder experience&quot;: the walled garden, the guardrails, and the platform that lets an ops manager or a CX lead ship a working agent without writing code. This role reports directly to our Co-founder/President and sits at the center of Veho&rsquo;s AI transformation.</p><p><b>
RESPONSIBILITIES INCLUDE</b></p><ul><li><p><b>
Builder Experience Platform &ndash; </b>Design and ship the platform that lets non-engineers build and deploy governed AI agents and internal apps quickly and safely.</p></li><li><p><b>
Agent Infrastructure &ndash; </b>Create the secure infrastructure layer that supports agentic workflows: context management, memory, tool access, quality controls, and test suites.</p></li><li><p><b>
Cross-System Integrations &ndash; </b>Build connectors and integrations (NetSuite, Salesforce, internal systems) so that agents and apps can operate across the business.</p></li><li><p><b>
Quality &amp; Governance &ndash; </b>Implement monitoring, fallback logic, documentation, and guardrails so AI systems are reliable, trustworthy, and auditable.</p></li><li><p><b>
Adoption &amp; Impact &ndash; </b>Partner with leaders across Transportation, CX, Ops, and Marketing to identify high-leverage automation opportunities, then ship systems teams actually adopt.</p></li></ul><p><b>
WHAT YOU BRING</b></p><ul><li><p>
4+ years building and shipping production systems, automation, or internal developer/builder tools</p></li><li><p>
Deep experience with LLM-powered workflows, prompt engineering, and agent frameworks (Claude, OpenAI, open-source ecosystems)</p></li><li><p>
Ability to build with and for AI-assisted development tools (Claude Code, Cursor, Copilot, Veho Build, etc.)</p></li><li><p>
Strong product instincts&mdash;you connect technical work to measurable business outcomes</p></li><li><p>
Comfort operating in high-ambiguity environments without detailed specs; bias toward shipping and iterating</p></li><li><p>
Experience designing platforms or tools used by non-technical end users</p></li></ul><p><b>
EVEN BETTER IF YOU HAVE</b></p><ul><li><p>
Background in logistics, transportation, or marketplace platforms</p></li><li><p>
Experience building secure agent infrastructure (sandboxing, access controls, context/memory management)</p></li><li><p>
Familiarity with open agent ecosystems (e.g., OpenClaw or similar frameworks)</p></li><li><p>
Track record at early-stage or high-growth startups navigating rapid organizational change</p></li></ul><p><b>
WHY THIS ROLE MATTERS</b></p><p>
Veho&rsquo;s leadership has committed to a future where every team runs agentic workflows and every employee can build their own tools. You won&rsquo;t be experimenting on the side&mdash;you&rsquo;ll be building the foundational product that makes that future real. There&rsquo;s no playbook yet. You&rsquo;ll help write it.</p><p>
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that&rsquo;s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.</p><div><br>
</div><p>Join us in building the future of ecommerce logistics and in doing the work of our lifetime!</p><div></div><p><br>
All California applicants please reference our California Applicant Privacy Notice located here.</p><p>
Compensation Range: $220K - $265K</p></div>

Director, Product Engineer - AI Tooling & Builder Experience

Cloaked

<div><p>Cloaked is a consumer privacy and identity platform on a mission to give people back control of their personal data. We let anyone generate unlimited identities - masked emails, phone numbers, and payment cards - scrub their information off data-broker sites, and shield themselves from spam, scams, and breaches, all from one app. Backed by a $375M Series B, we've protected 10M+ identities and removed 1B+ records from the data brokers who profit off personal information. Now we're building the AI-native future of privacy: autonomous agents that monitor, manage, and defend your digital footprint for you.</p><p></p><p><b>
ABOUT THE ROLE</b></p><p>
We're looking for a <b>Senior Software Engineer, AI</b> to lead the development and strategic direction of <b>Cloaked's AI Agents</b> - autonomous agents that act on a user's behalf to monitor, manage, and enforce their privacy across their entire digital footprint. They find where your data is exposed, take action to remove it, and continuously defend your privacy in the background - turning what's always been a manual, reactive chore into something automated and continuous. 1B+ records removed to date, and now we're automating the entire fight.<br>
<br>
You'll own the technical roadmap end-to-end: agent architecture and orchestration, tool-use and integrations across third-party services, reliability and guardrails for non-deterministic systems, adversarial robustness against hostile web content, and the cloud infrastructure underneath. Long-term, this role grows beyond Agents. You'll contribute across Cloaked's engineering org and help shape how we build AI-native consumer products at scale.</p><p></p><p><b>
WHAT WILL YOU DO?</b></p><ul><li><p>
Lead the technical roadmap and architecture for Cloaked's AI agent platform</p></li><li><p>
Design and build production agents that monitor, manage, and enforce users' privacy across their digital footprint autonomously</p></li><li><p>
Build agents that take real action on users' behalf - submitting data-removal requests, navigating opt-out flows, and adjusting privacy settings across hundreds of services</p></li><li><p>
Build defenses for adversarial environments, including prompt injection, untrusted web content, and hostile data sources</p></li><li><p>
Integrate and evaluate frontier models (LLMs, agent frameworks, tool-use) for production use</p></li><li><p>
Own the orchestration layer, integrations, and the cloud infrastructure the agents run on</p></li><li><p>
Collaborate with design, mobile, and product teams to ship agent experiences that feel effortless to end users</p></li><li><p>
Serve as the AI agents domain expert on the team, raising the engineering bar through code reviews, architecture discussions, and mentorship</p></li><li><p>
Help the team ship features faster and with fewer bugs by setting the technical standard for the product</p></li><li><p>
Actively leverage AI tools in day-to-day engineering work</p></li><li><p>
Contribute across engineering teams beyond Agents as the business scales</p></li></ul><p></p><p><b>
WHAT SKILLS AND EXPERIENCES WILL HELP YOU?</b></p><ul><li><p>
Strong software engineering fundamentals - production systems, distributed systems, real-time infrastructure</p></li><li><p>
Hands-on experience building agentic or LLM-powered products in production</p></li><li><p>
Proficiency with modern agent stacks: LLM orchestration and agent frameworks (LangGraph, LangChain, LlamaIndex, or similar), tool-use/function calling, and RAG</p></li><li><p>
Deep familiarity with LLMs, evals, and prompt engineering in production environments</p></li><li><p>
Experience building reliability and guardrails into non-deterministic systems</p></li><li><p>
Proficiency in Python and/or Go, with a track record of building scalable backend systems</p></li><li><p>
Experience designing and deploying secure, production-grade APIs</p></li><li><p>
Strong understanding of cloud infrastructure (AWS, GCP) and containerized deployments</p></li><li><p>
Track record shipping consumer products at scale</p></li><li><p>
Active daily use of AI coding tools (Cursor, Claude, Codex) with strong prompt judgment and tool selection instincts</p></li></ul><p></p><p><b>
WHAT'S NICE TO HAVE?</b></p><ul><li><p>
Experience with browser automation, headless automation, or web scraping at scale</p></li><li><p>
Background in agent observability, eval frameworks, or LLMOps</p></li><li><p>
Familiarity with adversarial ML, AI safety, prompt-injection defense, or anti-fraud system design</p></li><li><p>
PII handling and sensitive data awareness</p></li><li><p>
Prior exposure to consumer privacy or security-focused products</p></li><li><p>
Experience with workflow orchestration and job scheduling at scale</p></li></ul><p></p><p><b>
WHAT DO WE LIKE?</b></p><ul><li><p>
Passion for security, privacy, and internet ethics</p></li><li><p>
Curiosity and constant learning at the frontier of agentic AI and applied ML</p></li><li><p>
Strong analytical thinking with proactive problem-solving abilities</p></li><li><p>
Ownership mentality - comfortable holding the pen on technical direction</p></li><li><p>
Effective team player in high-velocity environments</p></li><li><p>
Comfortable mentoring and knowledge sharing across teams</p></li><li><p>
Experience in startups or growth-stage companies</p></li><li><p>
Interest in data tracking, analytics, and product instrumentation</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We Offer</b></h2><p>
Cloaked is a well-funded Series B startup based out of NYC.</p><p>
Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area.</p><p>
We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials!</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Compensation and Benefits</b></h2><p>
We offer above market rate pay and equity based off of the market&rsquo;s best commercially available data. Your compensation will be a combination of salary, bonus and equity.</p><p>
Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.</p><p>
We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role).</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Perks</b></h2><p><b>
Competitive PTO: </b>We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard.</p><p><b>
Monthly health stipend: </b>Used for any kind of physical, mental or emotional care you&rsquo;d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer.</p><p><b>
Late Night Meals: </b>We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don&rsquo;t have time to get a home cooked meal going!</p><p><b>
Professional Growth: </b>Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events.</p><p>
We are really excited about having you join our mission-driven team and help us build the future of online privacy!</p><div></div><p><br>
Compensation Range: $180K - $250K</p></div>

Senior Software Engineer, AI

Traba

<div><p>Traba is the AI operating layer for the industrial supply chain.</p><div></div><p><br>
We started in workforce&mdash;temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve&mdash;and used it to embed ourselves inside their daily operations and create a far better customer experience through technology.</p><div></div><p><br>
Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships.</p><div></div><p><br>
But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.<br>
<br>
We are backed by Founders Fund, Khosla Ventures, and General Catalyst.</p><div></div><p><b><br>
You'll build the AI agents themselves&mdash;the harnesses, evals, orchestration, and model strategy the rest of Traba's product runs on.</b> We're seeking an entrepreneurial AI Agent Engineer to join as a founding member of the Agents team and build the next layer of Traba's product&mdash;an agentic platform that synthesizes the data flowing through our marketplace and operates autonomously inside our customers' supply chain workflows. (Our Applied AI team puts these agents to work across the product; you own the agents and infrastructure they depend on.) You'll embed deeply in our customers' operations, design and ship production agent harnesses on top of frontier models, and turn what you learn in the field into durable product. You will partner closely with our CTO, product, and our operators to take 0-to-1 ideas to scaled deployments.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
About You</b></h2><ul><li><p><b>
Builder with an AI operator's instinct.</b> You've shipped real product on top of LLMs&mdash;not just chat wrappers. You've designed agent harnesses, structured tools, written evals, and tuned prompts against production traces. You think in capability, reliability, and unit economics&mdash;not just whether the model says the right thing.</p></li><li><p><b>
Domain-immersed.</b> You enjoy time with the people who do the work&mdash;learning an industry's vocabulary, edge cases, and operational tempo&mdash;and let that shape what you build.</p></li><li><p><b>
High-agency in ambiguity.</b> Dropped into a fuzzy customer problem with a half-formed hypothesis and a deadline, you scope, build, evaluate, and ship without waiting for a spec.</p></li><li><p><b>
Sweat both ends of the stack.</b> You move between prompt iteration, eval design, backend services, and customer-facing UI in the same week, and you care about evals that catch regressions and traces that are easy to debug.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
You Will</b></h2><ul><li><p>
Embed with customers and operators to understand how supply chains run today&mdash;then design and ship agents that take meaningful work off their plate.</p></li><li><p>
Build production agent systems on frontier LLMs: tool use, sub-agents, retrieval, structured outputs, MCP servers, and the orchestration that ties them together.</p></li><li><p>
Own evaluation as a first-class discipline&mdash;datasets from real traces, rubrics and graders, experiments, and improvements you can prove move the needle.</p></li><li><p>
Architect the data, services, and APIs the agent layer depends on&mdash;integrating our internal systems with customers' WMS, TMS, and ERP environments.</p></li><li><p>
Codify repeatable deployment patterns so each new customer rollout is faster than the last.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
You Have</b></h2><ul><li><p>
1+ years of software engineering experience, with a track record of shipping LLM- or agent-based features to production.</p></li><li><p>
Strong in Python and/or TypeScript/Node.js, and comfortable designing APIs, distributed systems, and data models in PostgreSQL.</p></li><li><p>
Hands-on with the modern agent stack: production-scale prompt engineering, evaluation frameworks, orchestration patterns, and frontier model APIs.</p></li><li><p>
A track record of building in fast, ambiguous environments&mdash;ideally at a vertical AI, AI-agent, forward-deployed, or data-product company.</p></li><li><p>
Excellent written and verbal communication&mdash;you can run a customer workshop in the morning and write a clean design doc in the afternoon.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><ul><li><p>
Start-up equity</p></li><li><p>
Competitive Salary</p></li><li><p>
100% Paid health, dental &amp; vision coverage</p></li><li><p>
Dinner Provided via DoorDash, free DashPass &amp; stocked kitchen for NY employees</p></li><li><p>
Commuter benefit</p></li><li><p>
Gympass Benefit</p></li><li><p>
✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health</p></li></ul><div><br>
</div><h2 class="jobSectionHeader"><b>
Salary Range Details</b></h2><p>
The compensation range for this position is set between $140,000 and $200,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h2><p>
Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Our Values</b></h2><p><b>
Dream Big -</b> We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don&rsquo;t sacrifice long-term value for short-term results.</p><p><b>
Olympian&rsquo;s Work Ethic -</b> Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.</p><p><b>
Growth Mindset -</b> We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.</p><p><b>
Customer Obsession -</b> We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries&rsquo; problems</p><div></div><p><br>
Job Applicant Privacy Notice</p><p>
Compensation Range: $140K - $200K</p></div>

Software Engineer (AI Agents)

American Express

<div><p><b>About American Express Digital Labs
</b></p><p>American Express Digital Labs catalyzes digital innovation across the enterprise by originating, incubating, and scaling products and platforms that matter to our customers&rsquo; digital lives. We combine creativity, customer centricity, and technical excellence to reimagine how Card Members experience payments and membership in a digital world.
</p><p>As a fast-moving, entrepreneurial team, we partner with leading technology companies and strategic partners to bring differentiated digital payment solutions and engaging membership experiences to market.
</p><p><b>Role Overview
</b></p><p>As Director, Product Development &ndash; MCP Platform &amp; Agent Ecosystem, you will define and lead the platform strategy that enables Large Language Models (LLMs), AI agents, and external AI platforms to securely access American Express capabilities through the Model Context Protocol (MCP). This role will help establish how American Express participates in the rapidly evolving agent ecosystem while creating reusable foundations that power AI experiences across both external platforms and American Express digital channels.
</p><p>You will own the core MCP platform, standards, and operating model that enable product teams across the company to expose capabilities in a secure, scalable, and consistent manner. Working closely with MCP use case teams and business owners, you will define best practices for tool design, authentication, authorization, documentation, evaluation, observability, personalization, and responsible AI governance. As the company&rsquo;s MCP subject matter expert, you will build a center of excellence that accelerates adoption while ensuring a high bar for quality, security, compliance, and customer experience.
</p><p>Success in this role requires a unique blend of platform product management, AI fluency, developer experience expertise, ecosystem thinking, and strong cross-functional leadership.</p></div>
<br><div><p><b>Minimum Qualifications
</b></p><div><ul><li><div>8+ years of product management experience, with significant experience leading platform, API, developer platform, or infrastructure products.
</div></li></ul></div><div><ul><li><div>Proven experience defining product strategy and delivering large-scale platform capabilities across multiple stakeholder groups.
</div></li></ul></div><div><ul><li><div>Experience building developer-facing products, APIs, SDKs, or ecosystem platforms.
</div></li></ul></div><div><ul><li><div>Strong understanding of authentication, authorization, identity, OAuth, consent management, platform security, and data governance concepts.
</div></li></ul></div><div><ul><li><div>Experience working across legal, compliance, privacy, and risk stakeholders to launch customer-facing platform capabilities.
</div></li></ul></div><div><ul><li><div>Demonstrated ability to operate effectively in highly cross-functional environments and influence without direct authority.
</div></li></ul></div><div><ul><li><div>Experience defining product metrics, experimentation frameworks, and data-driven decision-making processes.
</div></li></ul></div><div><ul><li><div>Excellent written and verbal communication skills, including the ability to translate complex technical concepts into clear business outcomes.
</div></li></ul></div><div><ul><li><div>Bachelor&rsquo;s degree or equivalent experience.<br>
</div></li></ul></div><div></div><p><b>Preferred Qualifications
</b></p><div><ul><li><div>Experience working with Large Language Models (LLMs), AI agents, agentic systems, MCP, function calling, tool orchestration, or related technologies.
</div></li></ul></div><div><ul><li><div>Experience building products for developer ecosystems, partner integrations, marketplaces, or platform businesses.
</div></li></ul></div><div><ul><li><div>Knowledge of MCP standards, agent frameworks, AI tooling ecosystems, and emerging industry patterns.
</div></li></ul></div><div><ul><li><div>Experience defining AI governance, responsible AI controls, model evaluation frameworks, or AI platform standards.
</div></li></ul></div><div><ul><li><div>Experience defining observability, telemetry, monitoring, analytics, or platform measurement capabilities.
</div></li></ul></div><div><ul><li><div>Familiarity with personalization platforms, customer context systems, conversational AI experiences, or AI-driven recommendation capabilities.
</div></li></ul></div><div><ul><li><div>Experience partnering with security, identity, privacy, and enterprise architecture organizations on platform-scale initiatives.
</div></li></ul></div><div><ul><li><div>Experience leading products in highly regulated industries such as financial services, payments, fintech, or technology.
</div></li></ul></div><div><ul><li><div>Advanced degree in Business, Computer Science, Engineering, or related field.<br>
</div></li></ul><div></div><div>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</div></div></div>
<br><div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
</p><p>As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p></div>
<br><div><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><p></p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
</p><div>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.<br>
</div><div></div><br>
<div>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.<br>
</div><div></div><br>
<div>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.</div></div><div></div>

Director, Product Development - MCP Platform & Agent Ecosystem

Confidential

<p>We're looking for a virtual assistant to handle the day-to-day administrative work that keeps our small business running smoothly. You'll manage schedules, handle email, coordinate with clients and vendors, process invoices, and organize information across multiple projects. This is a remote position where you'll work independently but stay connected with our team through regular check-ins and shared systems.</p><h3><strong>Responsibilities</strong></h3><ul><li>Manage calendars for multiple team members, scheduling meetings, sending reminders, and handling booking requests from clients</li><li>Monitor and organize email inboxes, flag urgent messages, draft responses, and ensure nothing falls through the cracks</li><li>Process invoices, track expenses, and maintain financial records in our accounting system</li><li>Coordinate with vendors and service providers—get quotes, schedule appointments, follow up on deliverables</li><li>Create and maintain spreadsheets for project tracking, client lists, inventory, or other operational data</li><li>Prepare documents, presentations, and reports by gathering information from team members and organizing it clearly</li><li>Handle customer inquiries via email or phone, answer basic questions, and direct complex issues to the right person</li><li>Research vendors, pricing, and solutions for business needs and present findings to leadership</li><li>Maintain organized digital filing systems and ensure documents are easy for the team to find</li><li>Assist with social media posting, basic content updates to the website, or other communication tasks as needed</li></ul><h3><strong>Requirements</strong></h3><ul><li>2+ years of experience in an administrative, office support, or virtual assistant role</li><li>Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail)</li><li>Comfortable learning and using business software like Slack, Asana, Monday.com, or similar project management tools</li><li>Strong written and verbal communication skills—you explain things clearly and catch errors before they happen</li><li>Ability to organize multiple tasks and deadlines without constant direction</li><li>Reliable internet connection and a quiet, professional workspace for calls and meetings</li><li>Comfortable working independently in a remote environment with minimal supervision</li><li>High school diploma or equivalent; some college or business administration certification is a plus</li></ul><h3><strong>Nice to Have</strong></h3><ul><li>Experience with bookkeeping, accounting software (QuickBooks, FreshBooks), or financial processes</li><li>Familiarity with CRM systems like HubSpot or Salesforce</li><li>Experience managing social media accounts or basic graphic design tools like Canva</li><li>Bilingual capability (Spanish, Mandarin, or other languages useful for our client base)</li></ul><h3><strong>Benefits</strong></h3><ul><li>Fully remote position with flexible work-from-home setup</li><li>Health insurance (medical, dental, vision) with company contribution after 90 days</li><li>Paid time off: 15 days per year plus company holidays</li><li>Professional development budget ($500 annually) for courses, certifications, or training</li><li>Opportunities to grow into specialized roles (bookkeeping, HR support, project coordination) as the business scales</li><li>Collaborative team culture with regular video check-ins and clear communication</li><li>Equipment stipend ($300-500) to set up your home office</li></ul>

Virtual Assistant

Explore 135+ Bilingual scheduling center agent in New York this July. Find roles across top companies and apply now to boost your career.