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client success executive

client support technician Jobs in New York

client support technician

customer service agent

Talentoma

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Remote Support Agent
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Monthly Pay: $3,700 &ndash; $4,200
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Summary:
  </strong>
 </p>
 <ul>
  <li>
   Provides customer support across multiple channels
  </li>
  <li>
   Resolves issues quickly and professionally
  </li>
  <li>
   Ensures positive customer experiences
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Handle inquiries via phone, chat, or email
  </li>
  <li>
   Troubleshoot issues
  </li>
  <li>
   Provide accurate information
  </li>
  <li>
   Log interactions
  </li>
  <li>
   Escalate complex cases
  </li>
  <li>
   Maintain service quality
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Customer support experience preferred
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Ability to multitask
  </li>
  <li>
   Basic technical knowledge
  </li>
  <li>
   Remote work readiness
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Perks &amp; Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Monthly pay: $3,700&ndash;$4,200
  </li>
  <li>
   Remote support role
  </li>
  <li>
   Paid training
  </li>
  <li>
   Flexible schedules
  </li>
  <li>
   Career growth
  </li>
 </ul>
 <p>
 </p>
</div>


Remote Support Agent

MCR Hotels

<div>
 <strong>
  <strong>
   Lexington Hotel, Autograph Collection - NYC
  </strong>
  <br/>
  <br/>
 </strong>
 <strong>
  SECTION ONE: MCR Universal Role Standards
  <br/>
  <br/>
 </strong>
 <strong>
  Executive Summary
  <br/>
  <br/>
 </strong>
 CLEANLINESS and FRIENDLINESS!
 <br/>
 <br/>
 The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
 <br/>
 <br/>
 <strong>
  AREAS OF EXCELLENCE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Happy Guests
  </li>
  <li>
   Spotless Cleanliness
  </li>
  <li>
   Product Consistency &amp; Quality
  </li>
  <li>
   Teamwork
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Duties and Expectations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Happy Guests
  </li>
  <li>
   Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
  </li>
  <li>
   Name Use: Use the guests&rsquo; names whenever possible, ensuring they feel properly welcomed.
  </li>
  <li>
   Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
  </li>
  <li>
   Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
  </li>
  <li>
   Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
  </li>
  <li>
   Events: Awareness and support for all groups and events at the hotel.
  </li>
  <li>
   Technology: Understanding of relevant technology for each role.
  </li>
  <li>
   Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
  </li>
  <li>
   Spotless Cleanliness
  </li>
  <li>
   Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  </li>
  <li>
   Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  </li>
  <li>
   Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.
  </li>
  <li>
   Product Consistency &amp; Quality
  </li>
  <li>
   Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
  </li>
  <li>
   Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  </li>
  <li>
   Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
  </li>
  <li>
   Teamwork
  </li>
  <li>
   Communication: Communication between Team Members should be clear, honest, and professional.
  </li>
  <li>
   Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR&rsquo;s guests.
  </li>
  <li>
   Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations
  <br/>
  <br/>
 </strong>
 The core mission of the
 <strong>
  Front Desk Agent
 </strong>
 is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner.
 <br/>
 <br/>
 <strong>
  Other Duties And Expectations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable.
  </li>
  <li>
   Rate Schedule: Up-to-date understanding of room rates, promotions.
  </li>
  <li>
   Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SECTION THREE: Success Metrics
  <br/>
  <br/>
 </strong>
 <strong>
  Happy Guests
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Management Performance Ratings
  </li>
  <li>
   Guest Satisfaction Scores/Intent to Return
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Spotless Cleanliness
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   GM/AGM Spot Checks
  </li>
  <li>
   Leadership Walk-throughs (RVP, etc.)
  </li>
  <li>
   Guest Ratings/Reviews
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Product Consistency &amp; Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Checklist Tracking
  </li>
  <li>
   Management Performance Ratings
  </li>
  <li>
   Guest Ratings
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Teamwork
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Management Performance Ratings
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SECTION FOUR: Qualifications &amp; Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  </li>
  <li>
   Can-Do Attitude: Must have a positive attitude and willingness to learn.
  </li>
  <li>
   Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
  </li>
  <li>
   Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
  </li>
  <li>
   Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  </li>
  <li>
   Communication Skills: Must be able to convey information and ideas clearly.
  </li>
  <li>
   Hospitality and Guest Service: Must have a desire to serve all guests.
  </li>
  <li>
   Age Requirement: Must be 18 years of age or older to perform this job.
  </li>
  <li>
   Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  </li>
  <li>
   Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  </li>
  <li>
   Breaks: Clock in/out for breaks at the designated time on your schedule.
  </li>
  <li>
   Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Working Demands &amp; Working Environment
  <br/>
  <br/>
 </strong>
 The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
 <br/>
 <br/>
 <ul>
  <li>
   Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  </li>
  <li>
   Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
  </li>
  <li>
   Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
  </li>
  <li>
   Inspect and visually observe details at close range (within a few feet) and from long range.
  </li>
  <li>
   Occasionally required to lift packages or general office equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
 <br/>
 <br/>
 <strong>
  Language + Reasoning Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Read, write, understand and communicate with others effectively using the English language.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Note:
 </strong>
 This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
 <strong>
  Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
 </strong>
 The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
 <br/>
 <br/>
 <strong>
  Our Company
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MCR is the 3rd-largest hotel owner-operator in the United States.
  </li>
  <li>
   Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  </li>
  <li>
   MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  </li>
  <li>
   MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  </li>
  <li>
   MCR was named one of Fast Company&rsquo;s 10 Most Innovative Travel Companies of 2020.
  </li>
  <li>
   MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  </li>
  <li>
   For the TWA Hotel at New York&rsquo;s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we offer/What&rsquo;s in it for you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hotel Discounts
  </li>
  <li>
   Weekly Pay
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Retirement Options
  </li>
  <li>
   Referral bonuses
  </li>
  <li>
   Career advancement &amp; upward mobility
  </li>
  <li>
   Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
  </li>
 </ul>
</div>


Front Desk Agent

Hematian Realty Group

<p><b>Title:</b> Customer Service Representative</p><p><b>Location:</b> New York, NY (Onsite)</p><p><b>Salary:</b> $50,000 - $60,000</p><p><b>About Us</b></p><p>Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades. Founded by Effy Hematian, the brand has become synonymous with innovative design, superior craftsmanship, and unparalleled quality. With a focus on innovation and creativity, Effy Jewelry has become a global leader in the fine jewelry industry. Its pieces can be found in major retailers and department stores worldwide, as well as being a leading Fine Jewelry name in the Maritime &amp; Cruise industry with over 150 land-based and cruise ship-based stores.</p><p><b>Job Summary</b></p><p>We are seeking an experienced Customer Service Representative to support our customer service operations and deliver a high-touch, luxury-level customer experience. The ideal candidate has 3&ndash;5 years of customer service experience, preferably in retail, and thrives in a fast-paced, customer-facing environment. This role requires strong organization, clear communication, and the ability to navigate complex or sensitive situations with professionalism. You will gain in-depth knowledge of Effy Jewelry&rsquo;s products and processes to effectively support customers throughout their journey.</p><p><i>This role requires being onsite five days a week at our NYC headquarters.</i></p><p><b>Responsibilities</b></p><ul><li>Serve as the primary point of contact for customer inquiries across phone, email, voicemail, and special orders, managing a high daily volume of tickets and calls</li><li>Answer and route incoming company calls to the appropriate departments</li><li>Conduct in-person sizing appointments and coordinate customer pickups for repairs</li><li>Address customer concerns with empathy and professionalism, taking initiative to strengthen customer loyalty and satisfaction</li><li>Collaborate with the repair team and cross-functional partners to ensure seamless service execution</li><li>Oversee repair fulfillment from intake through completion, including packing, shipping, and returns</li><li>Provide product guidance and purchasing support across all Effy Retail Stores</li><li>Act as the customer&rsquo;s dedicated liaison for all matters related to repairs, sizing, authenticity, sales, trunk shows, and the overall Effy experience</li></ul><p><b>Requirements</b></p><ul><li>3&ndash;5 years of customer service experience, preferably within retail or a call center environment</li><li>Strong written and verbal communication skills; fluency in English required</li><li>Ability to remain calm, professional, and solution-oriented in high-emotion situations</li><li>Proficiency in Microsoft Excel and Word; experience with internal systems a plus</li><li>Highly organized with the ability to manage multiple priorities in a fast-paced environment</li><li>Strong problem-solving skills and a collaborative, team-oriented mindset</li><li>Bachelor&rsquo;s degree preferred or equivalent professional experience</li><li>Prior experience in the luxury jewelry or fashion industry is a plus</li></ul><p><i>Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.</i></p><p><i>Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.</i></p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Representative

Pride Health

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a dedicated and customer-focused
  <strong>
   Customer Service Professional
  </strong>
  to handle incoming and outgoing calls. The ideal candidate will deliver excellent service by assisting customers, resolving issues, and ensuring a positive experience with every interaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Answer incoming calls and respond to customer inquiries in a timely and professional manner
  </li>
  <li>
   Make outbound calls as required
  </li>
  <li>
   Resolve customer complaints effectively and efficiently
  </li>
  <li>
   Provide basic technical support and guidance to customers
  </li>
  <li>
   Schedule appointments and maintain accurate records
  </li>
  <li>
   Document customer interactions and update systems accordingly
  </li>
  <li>
   Perform additional tasks and assignments as needed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    2 years of experience
   </strong>
   in a call center or customer service role
  </li>
  <li>
   <strong>
    Bilingual
   </strong>
   (as required by facility)
  </li>
  <li>
   Strong
   <strong>
    verbal and written communication skills
   </strong>
  </li>
  <li>
   Excellent
   <strong>
    active listening skills
   </strong>
   with attention to customer needs
  </li>
  <li>
   Strong
   <strong>
    problem-solving abilities
   </strong>
   to identify issues and deliver solutions
  </li>
  <li>
   Comfortable handling high call volumes
  </li>
  <li>
   Proficient in basic computer applications and systems
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Skills
  </strong>
 </p>
 <ul>
  <li>
   Call Center Operations
  </li>
  <li>
   Answering Phones
  </li>
  <li>
   Scheduling Appointments
  </li>
  <li>
   Customer Inquiries Handling
  </li>
  <li>
   Bilingual Communication
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <p>
  <em>
   Pride Health offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
  </em>
 </p>
</div>


Call Center Representative

Aisle & Abroad

<div>
 <strong>
  Job Title:
  <br/>
 </strong>
 <strong>
  Customer Service Representative - Hotel Bookings
  <br/>
 </strong>
 <strong>
  Job Type:
  <br/>
 </strong>
 Flexible Schedule | Remote
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
 </strong>
 We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
 </strong>
 We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.
 <br/>
 <br/>
 This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist clients with selecting and booking hotel accommodations
  </li>
  <li>
   Provide accurate information on hotel options, amenities, pricing, and availability
  </li>
  <li>
   Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
  </li>
  <li>
   Maintain accurate records of client interactions and bookings
  </li>
  <li>
   Collaborate with team members to ensure a smooth client experience
  </li>
  <li>
   Stay informed on travel trends and hotel offerings
  </li>
  <li>
   Participate in virtual training sessions and team meetings
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication and customer service skills
  </li>
  <li>
   Professional, positive, and client-focused attitude
  </li>
  <li>
   Ability to work independently and manage time effectively
  </li>
  <li>
   Basic computer proficiency and reliable internet access
  </li>
  <li>
   Interest in travel and hospitality
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Previous experience in customer service, hospitality, or sales is beneficial but not required.
  <br/>
  <br/>
 </em>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Remote work with flexible scheduling
  </li>
  <li>
   Training and access to industry tools and resources
  </li>
  <li>
   Supportive team environment and mentorship
  </li>
  <li>
   Performance-based earning potential
  </li>
  <li>
   Access to travel-related discounts and perks
  </li>
  <li>
   Opportunities for personal and professional growth
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
 </strong>
 If you are interested in supporting clients with booking travel and providing excellent service, we encourage you to apply today.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Online Customer Service – Booking Hotels

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, NEW YORK, NEW YORK</b></div><b><br>
 </b><div></div><div><b>AIRPORT CUSTOMER SERVICE</b></div><b><br>
 </b><div></div><div><b>10-APR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 32086</b></div><b><br>
 </b><div></div><div><b>PAY RANGE: $22.56 - $22.56 PER HOUR
</b></div></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div><p>The Airport Customer Service (ACS) Above and Below Wing Ambassador intern is a position that aims to help Delta Air Lines achieve its divisional goals and contribute to its overall success. The intern assigned to this position will have individual duties to complete but will also be expected to work on a larger project that will be presented to Leadership at the end of the semester. This intern position will be located Delta Air Lines, JFK Airport Terminal 4, New York 11430, United States
</p><p></p><p>As part of the Customer Experience business unit, Airport Customer Service (ACS) and Cargo (CGO) directly impact Delta&rsquo;s customers from welcoming them at the ticketing counter to providing a clean and enjoyable airport experience to ensure on-time bag arrival when they land at their destination. ACS and Cargo support over 22,000 of the best airport operations professionals in the industry across 300 destinations, 52 countries, and six continents.</p><p>
Students joining the Internship Program with Airport Customer Service (ACS) will work with our Field Support Team, supporting functions that consist of Aviation Management, Strategy, and Operations.</p><p><b>
Program duration: June 1st, 2026, to August 21st, 2026</b></p><p></p><p>
All participants are trained in each area and may be assigned an area each day via a supervisor.
</p><p>Participants are moved to additional locations if necessary, depending on business need:
</p><ul><li>Terminal/Concourse Assist
</li><li>Direct customers toward appropriate lines and kiosks
</li><li>Answer customers&rsquo; questions</li><li>
General terminal upkeep/tidiness
</li><li>Be a Delta Air Lines Ambassador assisting with enhancing customer experience and retaining Deltas customers</li><li>
Introduction into corporate experiences and various aviation related departments/functions
</li><li>Partner with a member of the leadership team
</li>May be assigned projects by leadership team<br>
<li>
</li></ul><br>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div><p>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:</p><p></p><ul>
<li>Domestic and International space-available flight privileges for employees and eligible family members.</li>
<li>Career development programs to achieve your long-term career goals.</li>
<li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.</li>
<li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.</li>
<li>Recognition rewards and awards through the platform Unstoppable Together.</li>
<li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li>
</ul><p></p><p>The selected candidate will fulfill the following Internship rotation(s) based in New York City (JFK) while maintaining enrollment at your university:</p><p></p><ul><li><br>
 <b>Pay Range: $22.56</b></li></ul></div><br>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><div><ul><li><b>Must be currently enrolled in an accredited college, university, or institution during the duration of the internship program
</b></li><li>day of interview with you
</li><li>Must comply with a background check, fingerprint, and drug &amp; alcohol screen per state/local/airport municipalities
</li><li>Ability to handle simultaneous situations and adapt to a fast-paced, changing environment</li><li>
Solid interpersonal skills with a focus on teamwork and strong verbal communication skills
</li><li>Must follow Delta&rsquo;s public contact employee appearance standards
</li><li>Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
</li>work any shift including early morning, nights, weekends and holidays<br>
<li>
</li></ul><br>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Ability to tackle multiple projects at once, adhering to different timelines and working with many partners to ensure alignment and consistency within each project</li><li>
Desire to learn leadership techniques and best practices in problem-solving and conflict resolution to enable innovation and progress on difficult-to-solve challenges</li></ul><p><b>
PROGRAM OUTLINE</b></p><ul><li>
Transportation will need to be provided by students in order a have a timely arrival and departure of shift</li><li><b>
Program duration: June 1st to August 21st</b></li></ul></div></div></div></div><p></p>

Intern, Airport Customer Service (ACS) JFK - NYC Above and Below Wing Ambassador (Summer 2026)

<div>
 <strong>
  Before you apply to a job, select your language preference from the options available at the top right of this page.
  <br/>
  <br/>
 </strong>
 Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
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 <strong>
  Job Description
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 </strong>
 <strong>
  Job description:
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 Ensure efficient transportation of shipments through our Vehicle fleet and local agent network to comply with the company and customer requirements, maintaining safety and quality standards.
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  Main Duties And Responsibilities
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   Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers
  </li>
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   Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries
  </li>
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   Condition the shipments as required
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   Create the applicable Route Legs depending on the service
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   Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries
  </li>
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   Track every shipment using the Maestro Wiki report designed for Dispatch
  </li>
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   Confirm that every recovery/receiving is complete by matching the information against the manifest during reception process, placed shipment into required temperature and replenished as needed.
  </li>
  <li>
   Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro)
  </li>
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   Provide periodical inspection to the vehicles to confirm that they are in proper conditions
  </li>
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   For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office
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   Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
  </li>
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   Updating the Tableau board
  </li>
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   Uploading all documents in the system in a timely manner
  </li>
  <li>
   Downloading TT4&rsquo;s in the system in a timely manner
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   Placing delay codes and notes in Maestro
  </li>
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   Updating the dispatch turnover spread sheet for the next shift
  </li>
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   Confirming and printing emails for pickups
  </li>
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   Consistent communication with Export and Import for airport recoveries and drops
  </li>
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   Knowing the location of your drivers and LSP&rsquo;S always
  </li>
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   Replenishing all local deliveries as necessary
  </li>
  <li>
   Paying for Import shipments
  </li>
  <li>
   Creating Pick Up Orders for airlines
  </li>
  <li>
   Going over the Route leg alert screen in Maestro
  </li>
  <li>
   General warehouse work
  </li>
  <li>
   picking /packing
  </li>
  <li>
   Forklift
  </li>
  <li>
   work with dry ice - cold temp
   <br/>
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  </li>
 </ul>
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  Requirements
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 <ul>
  <li>
   Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc)
  </li>
  <li>
   The ideal candidate has experience from working in a GDP environment
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  <li>
   Proven ability to implement process improvement initiatives
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   Decision making and problem solving skills
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   Attention to detail and truly cares about quality
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   Excellent communication skills
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  </li>
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  Qualifications
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 <ul>
  <li>
   High school diploma, GED or International equivalent
  </li>
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   2 years&rsquo; customer service and/or dispatch experience in a transportation, distribution or order-fulfillment industry
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  </li>
  <li>
   Accurate and rapid data entry and retrieval
   <br/>
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  </li>
 </ul>
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  Compensation &amp; Benefits
  <br/>
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 Our compensation reflects the cost of labor across several US geographic markets.
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  The base pay for this position ranges from $22.30 per hour to $36.25 per hour.
 </strong>
 Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate&rsquo;s work experience.
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 Hired applicants may be eligible for Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance &amp; Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law.
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  Employee Type
  <br/>
  <br/>
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 Permanent
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 UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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 <strong>
  Other Criteria
  <br/>
  <br/>
 </strong>
 UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
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  Basic Qualifications
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  <br/>
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 Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
</div>


Dispatch Associate II Fri-Tues 2pm-10:30pm

Explore 463+ Customer service agent in New York this April. Find roles across top companies and apply now to boost your career.