customer service agent

Enel Group

<p>We are seeking a dedicated individual to join our team as a Live Chat Support professional. As a Live Chat Support representative, you will play a crucial role in providing timely and efficient support to our customers through online chat platforms. This position requires exceptional communication skills, problem-solving abilities, and a customer-focused approach to ensure that our customers receive the assistance they need in a polite and professional manner. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity with us.</p><h3><strong>Responsibilities</strong></h3><ul><li>Respond to customer inquiries and provide product information through live chat.</li><li>Assist customers with troubleshooting technical issues and escalate complex problems as needed.</li><li>Maintain a positive, empathetic, and professional attitude towards customers at all times.</li><li>Accurately document each customer interaction and follow up when necessary.</li><li>Work closely with other departments to resolve customer concerns and complaints.</li><li>Identify trends in customer inquiries and provide feedback to improve products and services.</li><li>Adhere to company policies and procedures while ensuring customer satisfaction is met.</li></ul><h3><strong>Requirements</strong></h3><ul><li>Strong written communication skills with a keen eye for detail.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Experience in customer service or a related field is preferred.</li><li>Proficient in using chat and ticketing systems to provide support.</li><li>Excellent problem-solving skills with a solution-oriented mindset.</li><li>Ability to remain calm and courteous under pressure.</li><li>Flexible schedule to accommodate varying shifts, including weekends and holidays.</li></ul>

Live Chat Support

murphypaintersinc

<p><strong>Job Overview</strong><br />Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated <strong>Remote Customer Service Representative</strong> to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This <strong>full-time</strong>, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success.<br /><br /><strong>Responsibilities</strong><br />As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include:<br />• Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website.<br />• Providing detailed information about our interior and exterior painting services for both commercial and residential properties.<br />• Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar.<br />• Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information.<br />• Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions.<br />• Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution.<br />• Maintaining accurate and organised client records and project details within our internal systems.<br /><br /><strong>Qualifications</strong><br />To be successful in this role, you should possess the following skills and experience:<br />• Proven experience in a customer service, client relations, or administrative role.<br />• Exceptional verbal and written communication skills with a professional and friendly telephone manner.<br />• Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously.<br />• A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly.<br />• The discipline and focus to work independently and effectively in a remote environment.<br />• A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role.<br />• Experience in the home services, trades, or construction industry would be considered an advantage but is not essential.<br /><br /><strong>What We Offer</strong><br />• A competitive hourly wage of <strong>$45.00 - $60.00 USD</strong>, commensurate with experience.<br />• The flexibility and convenience of a <strong>fully remote</strong> working arrangement.<br />• The opportunity to be a key member of a reputable and growing company.<br />• A supportive and collaborative team environment dedicated to quality and excellence.</p>

Remote Customer Service Representative

Spring Place

<div>
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  <strong>
   Company Description
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  Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
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   Role and Responsibilities
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   Greet members and guests warmly, checking them in and making them feel welcome
  </li>
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   Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
  </li>
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   Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
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   Ensure that member spaces and lobby areas are orderly and welcoming
  </li>
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   Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
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   Maintenance of Spring Place member database (NEXUDUS profiles)
  </li>
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   Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
  </li>
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   Accommodates member and guest&rsquo;s needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
  </li>
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   Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
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   Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
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   Assist with various projects and related duties as assigned
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   Qualifications/ Skills
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   2+ years&rsquo; relative experience in customer service
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   A passionate team player with excellent drive, confidence and interpersonal skills.
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   Experience with dealing with celebrities and high-profile events is useful.
  </li>
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   Ability to work effectively under time constraints and deadlines
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   Enthusiastic, highly motivated and a proactive team player
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   Ability to multitask, prioritize and manage time efficiently
  </li>
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   Excellent verbal and written communication skills
  </li>
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   Must be able to work in a fast-paced environment
  </li>
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   Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
  </li>
  <li>
   Reliable, representative, positive and enthusiastic
  </li>
 </ul>
 <p>
  <br/>
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  <em>
   Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
  </em>
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</div>


Member Service Agent

Tompkins Construction inc

<p>We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.</p><p><br /> </p><p><strong>Responsibilities</strong></p><ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication “scripts” when handling different topics</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul><p><br /> </p><p><strong>Requirements and skills</strong></p><ul><li>Previous experience in a customer support role</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>High school degree<br /> </li></ul><p>About our company</p><p><br /> </p><p>At Tompkins Construction inc, we specialize in empowering businesses by connecting them with skilled virtual professionals who streamline workflows and drive success. Our team values efficiency, collaboration, and innovation to ensure our clients meet their goals. Whether you’re a small business owner or a growing organization, we help you focus on what matters most by providing tailored virtual assistant solutions. Join us and be part of a company committed to supporting professionals and organizations worldwide.</p>

Call Center Representative

Traba

<div><p>Traba is the AI operating layer for the industrial supply chain.</p><div></div><p><br>
We started in workforce&mdash;temp staffing, the biggest operational pain point for the manufacturing and logistics customers we serve&mdash;and used it to embed ourselves inside their daily operations and create a far better customer experience through technology.</p><div></div><p><br>
Now those same customers are pulling us beyond staffing into the broader operational workflows that run their facilities. That foundation gave us proprietary data from millions of shifts and deep enterprise relationships.</p><div></div><p><br>
But our edge is more than data: by connecting to the systems running across every facility and activating the workers already on our platform to execute against them, we are building applied AI that drives real productivity gains and transforms how the global supply chain operates at scale.<br>
<br>
We are backed by Founders Fund, Khosla Ventures, and General Catalyst.</p><div></div><p><b><br>
You'll build the AI agents themselves&mdash;the harnesses, evals, orchestration, and model strategy the rest of Traba's product runs on.</b> We're seeking an entrepreneurial AI Agent Engineer to join as a founding member of the Agents team and build the next layer of Traba's product&mdash;an agentic platform that synthesizes the data flowing through our marketplace and operates autonomously inside our customers' supply chain workflows. (Our Applied AI team puts these agents to work across the product; you own the agents and infrastructure they depend on.) You'll embed deeply in our customers' operations, design and ship production agent harnesses on top of frontier models, and turn what you learn in the field into durable product. You will partner closely with our CTO, product, and our operators to take 0-to-1 ideas to scaled deployments.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
About You</b></h2><ul><li><p><b>
Builder with an AI operator's instinct.</b> You've shipped real product on top of LLMs&mdash;not just chat wrappers. You've designed agent harnesses, structured tools, written evals, and tuned prompts against production traces. You think in capability, reliability, and unit economics&mdash;not just whether the model says the right thing.</p></li><li><p><b>
Domain-immersed.</b> You enjoy time with the people who do the work&mdash;learning an industry's vocabulary, edge cases, and operational tempo&mdash;and let that shape what you build.</p></li><li><p><b>
High-agency in ambiguity.</b> Dropped into a fuzzy customer problem with a half-formed hypothesis and a deadline, you scope, build, evaluate, and ship without waiting for a spec.</p></li><li><p><b>
Sweat both ends of the stack.</b> You move between prompt iteration, eval design, backend services, and customer-facing UI in the same week, and you care about evals that catch regressions and traces that are easy to debug.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
You Will</b></h2><ul><li><p>
Embed with customers and operators to understand how supply chains run today&mdash;then design and ship agents that take meaningful work off their plate.</p></li><li><p>
Build production agent systems on frontier LLMs: tool use, sub-agents, retrieval, structured outputs, MCP servers, and the orchestration that ties them together.</p></li><li><p>
Own evaluation as a first-class discipline&mdash;datasets from real traces, rubrics and graders, experiments, and improvements you can prove move the needle.</p></li><li><p>
Architect the data, services, and APIs the agent layer depends on&mdash;integrating our internal systems with customers' WMS, TMS, and ERP environments.</p></li><li><p>
Codify repeatable deployment patterns so each new customer rollout is faster than the last.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
You Have</b></h2><ul><li><p>
1+ years of software engineering experience, with a track record of shipping LLM- or agent-based features to production.</p></li><li><p>
Strong in Python and/or TypeScript/Node.js, and comfortable designing APIs, distributed systems, and data models in PostgreSQL.</p></li><li><p>
Hands-on with the modern agent stack: production-scale prompt engineering, evaluation frameworks, orchestration patterns, and frontier model APIs.</p></li><li><p>
A track record of building in fast, ambiguous environments&mdash;ideally at a vertical AI, AI-agent, forward-deployed, or data-product company.</p></li><li><p>
Excellent written and verbal communication&mdash;you can run a customer workshop in the morning and write a clean design doc in the afternoon.</p></li></ul><div></div><div><br>
</div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><ul><li><p>
Start-up equity</p></li><li><p>
Competitive Salary</p></li><li><p>
100% Paid health, dental &amp; vision coverage</p></li><li><p>
Dinner Provided via DoorDash, free DashPass &amp; stocked kitchen for NY employees</p></li><li><p>
Commuter benefit</p></li><li><p>
Gympass Benefit</p></li><li><p>
✚✚ Additional: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health</p></li></ul><div><br>
</div><h2 class="jobSectionHeader"><b>
Salary Range Details</b></h2><p>
The compensation range for this position is set between $140,000 and $200,000, reflecting our market analysis and other relevant considerations. However, exceptions may be made for candidates with qualifications that significantly differ from those outlined in the job description.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h2><p>
Traba is dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other characteristics that are legally protected by local, state, or federal regulations. We encourage applicants from a variety of backgrounds, experiences, and skill sets.</p><div><br>
</div><h2 class="jobSectionHeader"><b>
Our Values</b></h2><p><b>
Dream Big -</b> We are on a path to change the world for the better. We create and communicate a bold direction that inspires a life-changing vision. We don&rsquo;t sacrifice long-term value for short-term results.</p><p><b>
Olympian&rsquo;s Work Ethic -</b> Changing the world never comes easy. We work harder, longer, and smarter, not just two out of three. We put everything we have on the field.</p><p><b>
Growth Mindset -</b> We confront the toughest challenges head-on and persevere. Sometimes we fail, but we brush ourselves off, adapt, learn, and push forward with resilience.</p><p><b>
Customer Obsession -</b> We go the extra mile for our workers and businesses. We remain focused on delivering high-quality products and services that solve this massive and overlooked industries&rsquo; problems</p><div></div><p><br>
Job Applicant Privacy Notice</p><p>
Compensation Range: $140K - $200K</p></div>

Software Engineer (AI Agents)

American Express

<div><p><b>About American Express Digital Labs
</b></p><p>American Express Digital Labs catalyzes digital innovation across the enterprise by originating, incubating, and scaling products and platforms that matter to our customers&rsquo; digital lives. We combine creativity, customer centricity, and technical excellence to reimagine how Card Members experience payments and membership in a digital world.
</p><p>As a fast-moving, entrepreneurial team, we partner with leading technology companies and strategic partners to bring differentiated digital payment solutions and engaging membership experiences to market.
</p><p><b>Role Overview
</b></p><p>We are seeking a Director of Product Development to lead product strategy and platform development for Agentic Commerce at American Express.
</p><p>Reporting to the Vice President of Product Development, Agentic Commerce, this leader will define the foundational capabilities, customer experiences, and operating models required to support secure and scalable agent-driven commerce across the American Express ecosystem.
</p><p>The role is responsible for translating the broader Agentic Commerce vision into a multi-year product strategy and roadmap. It will focus on defining the capabilities, experiences, and trust frameworks required to support agent-driven commerce while ensuring those capabilities can scale across partners, channels, and future use cases.
</p><p>As a trusted, closed-loop network, American Express is uniquely positioned to extend its authentication, authorization, identity, and risk capabilities into AI-powered commerce experiences while preserving Card Member visibility and control over agent-initiated activity. By leveraging our membership model, premium brand, and differentiated data assets, this leader will help define the experiences and capabilities that create value for Card Members, merchants, partners, and the broader ecosystem.
</p><p>This role requires deep engagement with payments infrastructure, AI and agent technologies, platform architecture, and emerging industry standards. Success will require strong cross-functional leadership and the ability to align stakeholders across product, engineering, risk management, policy, operations, legal, network, and commercial organizations.</p></div>
<br><div><p>Minimum Qualifications
</p><ul><li>10+ years of progressive product leadership experience, with significant depth in payments, fintech, platform products, developer ecosystems, or other complex, regulated technology environments.
</li><li>Proven experience defining product strategy and leading multi-year roadmaps that span multiple business units, technology domains, and stakeholder groups.
</li>Demonstrated track record of 0<li> 1 product development, including defining and launching new products, platforms, or capabilities in emerging markets where standards, customer expectations, and operating models were still evolving.
</li><li>Experience building platform-level capabilities rather than standalone features, including services that support multiple products, partners, channels, or ecosystem participants.
</li><li>Strong understanding of payments and trust infrastructure, including authentication, authorization, identity, consent, fraud and risk management, tokenization, and transaction processing systems.
</li><li>Experience partnering closely with engineering organizations to define APIs, platform architectures, orchestration layers, and scalable product frameworks.
</li><li>Proven ability to operate effectively in highly matrixed environments, aligning stakeholders across business, engineering, risk, policy, legal, operations, and commercial organizations.
</li><li>Demonstrated ability to evaluate complex technical, customer, regulatory, and commercial tradeoffs and make high-quality product decisions in ambiguous environments.
</li><li>Customer-obsessed mindset with experience leveraging customer research, data, and analytics to shape product strategy and roadmap decisions.
</li><li>Exceptional communication skills and executive presence, with the ability to influence senior leaders and translate complex technical concepts into clear business outcomes.
</li></ul><p>Preferred Qualifications
</p><ul><li>Strong knowledge of card payments infrastructure, including issuer processing, card lifecycle management, card-on-file experiences, tokenization, digital wallets, network token frameworks, and credential provisioning.
</li><li>Experience working with digital wallet ecosystems such as Apple Pay, Google Pay, PayPal, merchant wallets, or tokenized payment experiences.
</li><li>Exposure to fraud systems, risk modeling, financial controls, authorization systems, or transaction decisioning platforms.
</li><li>Direct experience building, integrating, or scaling AI-powered products, agent systems, LLM-based platforms, developer platforms, or ecosystem products.
</li><li>Experience contributing to industry standards, technical protocols, interoperability frameworks, or ecosystem governance initiatives.
</li><li>Deep understanding of identity, delegated authorization, user consent, transparency, and control mechanisms in digital or AI-driven environments.
</li><li>Experience launching products across platform ecosystems, including AI platforms, wallets, marketplaces, operating systems, or developer networks.
</li><li>Experience partnering with policy, regulatory, compliance, or governance stakeholders in emerging technology domains.
</li>MBA or advanced degree in Computer Science, Engineering, Data Science, Business, or a related field.<br>
<li>
</li></ul><p></p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p></div><p></p>
<br><div><p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
</p><p>As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p></div>
<br><div><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
</p><p></p><ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>6% Company Match on retirement savings plan
</li><li>Free financial coaching and financial well-being support
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site .
</p><div>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.<br>
</div><div></div><br>
<div>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.<br>
</div><div></div><br>
<div>US Job Seekers - Click to view the &ldquo; Know Your Rights &rdquo; poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.</div></div><div></div>

Director, Product Development - Agentic Commerce Platform & Product Strategy

Veho

<div><h3 class="jobSectionHeader"><b>About Veho</b></h3><div></div><p><br>
Veho&rsquo;s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.</p><div><br>
</div><p>We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.<br>
</p><div></div><p>Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the &lsquo;extension of the brand&rsquo; and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy&rsquo;s, Sephora, and more.</p><div></div><p><br>
To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
</p><p><b>ABOUT THE ROLE</b></p><p>
We&rsquo;re hiring a Product Engineer to design and build the internal tooling and infrastructure that enables everyone at Veho&mdash;technical and non-technical alike&mdash;to create, deploy, and manage AI-powered apps and agents. Think of it as building the &quot;builder experience&quot;: the walled garden, the guardrails, and the platform that lets an ops manager or a CX lead ship a working agent without writing code. This role reports directly to our Co-founder/President and sits at the center of Veho&rsquo;s AI transformation.</p><p><b>
RESPONSIBILITIES INCLUDE</b></p><ul><li><p><b>
Builder Experience Platform &ndash; </b>Design and ship the platform that lets non-engineers build and deploy governed AI agents and internal apps quickly and safely.</p></li><li><p><b>
Agent Infrastructure &ndash; </b>Create the secure infrastructure layer that supports agentic workflows: context management, memory, tool access, quality controls, and test suites.</p></li><li><p><b>
Cross-System Integrations &ndash; </b>Build connectors and integrations (NetSuite, Salesforce, internal systems) so that agents and apps can operate across the business.</p></li><li><p><b>
Quality &amp; Governance &ndash; </b>Implement monitoring, fallback logic, documentation, and guardrails so AI systems are reliable, trustworthy, and auditable.</p></li><li><p><b>
Adoption &amp; Impact &ndash; </b>Partner with leaders across Transportation, CX, Ops, and Marketing to identify high-leverage automation opportunities, then ship systems teams actually adopt.</p></li></ul><p><b>
WHAT YOU BRING</b></p><ul><li><p>
4+ years building and shipping production systems, automation, or internal developer/builder tools</p></li><li><p>
Deep experience with LLM-powered workflows, prompt engineering, and agent frameworks (Claude, OpenAI, open-source ecosystems)</p></li><li><p>
Ability to build with and for AI-assisted development tools (Claude Code, Cursor, Copilot, Veho Build, etc.)</p></li><li><p>
Strong product instincts&mdash;you connect technical work to measurable business outcomes</p></li><li><p>
Comfort operating in high-ambiguity environments without detailed specs; bias toward shipping and iterating</p></li><li><p>
Experience designing platforms or tools used by non-technical end users</p></li></ul><p><b>
EVEN BETTER IF YOU HAVE</b></p><ul><li><p>
Background in logistics, transportation, or marketplace platforms</p></li><li><p>
Experience building secure agent infrastructure (sandboxing, access controls, context/memory management)</p></li><li><p>
Familiarity with open agent ecosystems (e.g., OpenClaw or similar frameworks)</p></li><li><p>
Track record at early-stage or high-growth startups navigating rapid organizational change</p></li></ul><p><b>
WHY THIS ROLE MATTERS</b></p><p>
Veho&rsquo;s leadership has committed to a future where every team runs agentic workflows and every employee can build their own tools. You won&rsquo;t be experimenting on the side&mdash;you&rsquo;ll be building the foundational product that makes that future real. There&rsquo;s no playbook yet. You&rsquo;ll help write it.</p><p>
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that&rsquo;s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.</p><div><br>
</div><p>Join us in building the future of ecommerce logistics and in doing the work of our lifetime!</p><div></div><p><br>
All California applicants please reference our California Applicant Privacy Notice located here.</p><p>
Compensation Range: $220K - $265K</p></div>

Director, Product Engineer - AI Tooling & Builder Experience

Explore 263+ Customer service agent in New York this July. Find roles across top companies and apply now to boost your career.