customer service representative Jobs in New York

customer service representative

customer success manager Jobs in New York

customer success manager

on-site it support analyst Jobs in New York

on-site it support analyst

client service associate Jobs in New York

client service associate

client success executive Jobs in New York

client success executive

client support technician

CGS Federal (Contact Government Services)

<div>
 IT Litigation Support New York, NY / Remote / Hybrid / Albany, NY Litigation Support / Full Time Hybrid / Hybrid IT Litigation Support Employment Type: Full Time, Mid level Department: Information Technology Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities. - Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format. - Ensures systems availability, functionality, integrity, and efficiency. - Installs new or modified litigation support hardware and software. - Resolves hardware/software interface and interoperability problems. - Maintains and controls the district's litigation support equipment inventory. - Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. - Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data. - Promotes awareness of security issues among management and employees. - Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements. - Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users. -Performs other related duties as assigned. Qualifications: - Must be a U.S. Citizen - Bachelor's Degree (In related field) - Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance - Experience with Litigation Support principles, methods, and practices - Experience with Litigation Support systems development concepts - Performance monitoring principles and methods - Quality assurance principles - Familiarity with Technical documentation methods and procedures - Familiarity with Systems security methods and procedures - Oral and written communication techniques - Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity - Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems - Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients&rsquo; specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years we&rsquo;ve been growing our government-contracting portfolio, and along the way we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: #CJ $100,000 - $205,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Contact Government Services, LLC Home Page
 <br/>
 <br/>
 Jobs powered by
</div>


IT Litigation Support with Security Clearance

Penn Power Group

<div>Description:
<p>
At Penn Power Group, we don't just service trucks&mdash;we support the businesses that keep America moving. With over 50 years of experience and leading presence in our markets, we offer a distinctly comprehensive range of commercial fleet services and products, including mobile fleet maintenance and repair capabilities; the highest level of OEM- Certified services for Allison Transmissions and Carrier Transicold; deep expertise in diesel engine repair for market leaders like Detroit Diesel; and full trailer repair and maintenance capabilities through our team of highly trained technicians.</p><p>
We&rsquo;re looking for a talented <b>Carrier Refrigeration Technician</b>, you will be responsible for installing, maintaining, and repairing refrigeration units for commercial trucks, trailers, and large equipment. You will work on a variety of heavy-duty refrigeration systems, ensuring their performance and reliability in keeping temperature-sensitive goods safe.</p><p><b>
*Cross training for Detroit Diesel, Allison Transmission, and Fleet repair available*</b></p>
Requirements:
<p><b>
What You Will Do:</b></p><ul><li>
Inspects, maintains and repairs refrigeration units, and all systems/components related to heavy duty tractors, trailers, and refrigeration units</li><li>
Install, maintain, and repair heavy-duty refrigeration units on trucks, trailers, and industrial equipment.</li><li>
Diagnose and troubleshoot refrigeration system issues, including electrical, mechanical, and refrigeration cycles.</li><li>
Perform preventative maintenance and system inspections to ensure proper functioning.</li><li>
Recharge refrigerant systems and replace or repair parts, including compressors, condensers, and evaporators.</li><li>
Performs pre-start up checks on equipment and communicates repairs necessary</li><li>
Maintain accurate service records and ensure compliance with safety standards.</li><li>
Work in both indoor and outdoor environments, dealing with various temperatures and conditions.</li><li>
Rebuilding components on equipment</li><li>
Complete all Repair Orders in a timely manner ensuring all labor and parts are charged to the appropriate unit</li></ul><p><b>
What You Bring:</b></p><ul><li>
3+ years of experience in heavy-duty refrigeration repair or maintenance (preferably with commercial trucks, trailers, or industrial units).</li><li>
In-depth knowledge of refrigeration cycles, electrical systems, and mechanical components.</li><li>
EPA Section 608 Certification (required for handling refrigerants).</li><li>
Ability to read and interpret blueprints, technical manuals, and schematics.</li><li>
Strong diagnostic and troubleshooting skills.</li><li>
High school diploma or equivalent; technical certifications in refrigeration or HVAC preferred.</li><li>
Strong attention to detail and problem-solving skills.</li><li>
Valid driver&rsquo;s license</li></ul><p><b>
Nice to Have:</b></p><ul><li>
CDL (Commercial Driver's License)</li><li>
ASE Certifications</li><li>
HVAC or refrigeration certifications.</li></ul><p><b>
What We Offer:</b></p><ul><li>
Competitive pay (include pay rate for NJ, NY)</li><li>
Comprehensive benefits package (medical, dental, vision, 401(k))</li><li>
Paid Time off and holidays</li><li>
Annual tool and shoe allowance</li><li>
Company-paid uniforms</li><li>
Paid training</li><li>
Supportive team environment and a fun work environment where our teammates feel appreciated.</li></ul><p>
If you are a skilled Heavy Duty Refrigeration Technician with a passion for maintaining complex refrigeration systems, we want to meet you!</p><p>
For more information about PENN Power Group, please visit our website at www.pennpowergroup.com</p><p>
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</p><p>
Please no phone calls.</p><p>
Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact people@pennpowergroup.com (215) 335-0500 ONLY if you wish to request an accommodation or if you wish to be included in our affirmative action program. Resumes sent to this address will not be accepted.</p></div>

Carrier Refrigeration Technician B

NYU Langone Health

<div><p>NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News &amp; World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
<br>
<br>
<i>For more information, go to</i> <i>NYU Langone Health</i>, and interact with us on <i>LinkedIn</i>, <i>Glassdoor</i>, <i>Indeed</i>, <i>Facebook</i>, <i>X</i>, <i>YouTube</i> <i>and</i> <i>Instagram</i>.</p>
<p><b>
Position Summary:</b><br>
We have an exciting opportunity to join our team as a Patient Care Technician/Senior Nursing Attendant-TH8W Labor and Delivery-Evening Shift (37.5 Hours).
<br>
<br>
In this role, the successful candidate Assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance.</p>
<p><b>
Job Responsibilities:</b></p>
<ul>
<li>Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
</li><li>Demonstrates respect for patient confidentiality, privacy, dignity, and rights
</li><li>Demonstrates accountability for supplies, equipment, and environmental support.
</li><li>Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures.
</li><li>Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
</li><li>Recognizes own limitations and requests assistance when needed.
</li><li>Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
</li><li>Seeks learning resources for identified learning needs.
</li><li>Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences.
</li><li>Completes annual mandatory education requirements for patient care technicians.
</li><li>Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
</li><li>Assists in supporting unit activities as requested. Assists in emergency situations as directed.
</li><li>Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
</li><li>Demonstrates understanding of infection prevention and control standards.
</li><li>Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations.
</li><li>Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
</li><li>Observes general behavior and reports same to the registered nurse to whom assigned.
</li><li>Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
</li><li>Provides assistance to patients in the activities as applicable.
</li><li>Completes delegated responsibilities as directed by the registered nurse.
</li><li>Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
</li><li>Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
</li><li>Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse.
</li><li>Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.).
</li><li>Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
</li><li>Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.Runs errands to other departments, including but not limited to, the delivery of specimens and equipment.
</li><li>Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
</li><li>Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.</li><br>
</ul>
<p></p><p><b>Minimum Qualifications:</b><br>
To qualify you must have a Patient Care Technician Minimum Qualifications: High School graduate or equivalent required. Graduate of a PCT program w/ at least 6 months hospital experience OR CNA graduate plus course completion in EKG &amp; Phlebotomy and PCT certification eligible plus at least 6 months hospital experience, OR PCT Certification through National Healthcareer Association (NHA) w/ at least 6 months hospital experience. BLS or Heartsaver CPR/AED certification. (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position Must complete PCT online program within 3 months of hire.<br>
Senior Nursing Attendant Minimum Qualifications: High School Diploma or equivalent Required. Graduate of Certified Nursing Attendant Program, certified as a CNA and at least 6 months relevant experience. BLS or Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position. Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; Strong customer service and communication skills..
<br>
<br>
<b>Required Licenses:</b> Basic Life Support Cert</p>
<p><i>
Qualified candidates must be able to effectively communicate with all levels of the organization.</i><br>
<br>
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.</p>
<p>
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
<br>
<br>
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.</p>
<p>
View Know Your Rights: Workplace discrimination is illegal.</p>
<p>
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,647.95 - $63,647.95 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.</p>
<p>
To view the Pay Transparency Notice, please click here</p></div>

Patient Care Technician/Senior Nursing Attendant-TH8W Labor and Delivery-Evening Shift (37.5 Hours)

Optiv

<div><div><b>This position is field-based and will be hired in the New York Metro area.</b></div><p></p><div><div><div><div><div><div><div><div><div><p>
As a Account Executive aka. Client Director (CD) you&rsquo;ll focus on selling Optiv security services and security technology solutions to a select few key strategic accounts (typically less than 10) within a geographic territory. You&rsquo;ll be responsible for owning and coordinating all aspects of the sales cycle within your assigned account(s) and leading a cross-functional team to build and execute a multi-year strategic account management plan for each of your accounts. Members of this cross-functional team will include a Client Solution Architect, Executive Advisory Director, Client Operations Specialist, and one or more Client Associates. For clarity, the CD will lead this team, although team members will be managed from a Human Relations perspective by managers within their respective organizations. As such, the CD is not considered to be a people management position but rather the leader of sales execution with support of your team.</p><p>
Development of a multi-year strategic account management plan is a core and critical responsibility for the CD. You&rsquo;ll lead your team to identify and understand your client&rsquo;s core business objectives and how they correlate to mitigating business and cyber security risk. Based upon this understanding of the client, you&rsquo;ll lead your team to collaborate with client leadership to refine and/or build a security strategy and subsequently develop and propose solutions to address client security needs over a multi-year period. Ideally this will take the form of very large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.</p><p>
You&rsquo;ll also lead your team with a heightened focus on ever-enhancing client satisfaction. This will include meeting with clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You&rsquo;ll review these goals, expectations and progress with your clients quarterly, engaging Optiv executives and resources as necessary to ensure that your team is on track to achieve or exceed these client-defined goals.</p><p></p><p><b>
How you'll make an impact</b></p><ul><li><p>
Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.</p></li><li><p>
Lead your team to create a multi-year strategic account management plan based upon identified client business, technology and security goals, coupled with Optiv&rsquo;s understanding of security trends, threats, and points of view for each assigned account.</p></li><li><p>
Build a large sales pipeline, ideally 3-4 times assigned targets, within assigned accounts and achieve/exceed gross margin objectives in excess of $3.5M annually.</p></li><li><p>
Manage current and multi-quarter forecasts with a high degree of accuracy, currency and integrity.</p></li><li><p>
Lead a cross-functional team to execute with discipline and in alignment with Force Management principles such as MEDDICC and Command of the Message, among others.</p></li><li><p>
Effectively communicate Optiv&rsquo;s value proposition as it relates to security services and technologies expertise and capabilities.</p></li><li><p>
Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</p></li><li><p>
Initiate and/or monitor and mediate all necessary communications between clients, vendors and members of your team (technical, sales, client operations, etc.) within each account.</p></li><li><p>
Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</p></li></ul><p></p><p><b>
What we're looking for</b></p><ul><li><p>
Experience in solution and services-based sales through work in an Information Technology or Security environment typically gained over 7-10 years.</p></li><li><p>
Proven ability to build and execute territory and strategic account management plans with a track record of exceeding multi-million-dollar gross margin quotas.</p></li><li><p>
Demonstrated ability to lead cross-functional dotted-line teams comprised of sales, technical, and support personnel in a highly effective fashion.</p></li><li><p>
Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</p></li><li><p>
Demonstrated ability to build strong and productive business relationships with key executives and sponsors within assigned accounts.</p></li><li><p>
Strong presentation, verbal and written communication skills.</p></li><li><p>
Strong negotiation experience</p></li><li><p>
Experience in and knowledge of the IT security market and competitors.</p></li><li><p>
Experience in and knowledge of the Risk &amp; Compliance market and competitors.</p></li><li><p>
History of demonstrated achievement exceeding plan and expectations.</p></li></ul><p></p><p><b>
Preferred skills</b></p><ul><li><p>
Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</p></li><li><p>
Experience in and knowledge of the IT Infrastructure market and competitors.</p></li><li><p>
Experience selling management consulting services.</p></li></ul><p></p><ul><li><p>
#LI-Remote</p></li><li><p>
#LI-KW1</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><p><b>
Total Target Compensation</b></p><p>
$250,000 &ndash; $300,000+ Annually</p><p></p><p><i>
The Estimated Total Target Compensation for this role includes base salary and an uncapped bonus plan where you are paid </i><i>both </i><i>on new and renewal business. It is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.</i></p><p></p><p><b>
What you can expect from Optiv</b></p><ul><li><p>
A company committed to our inclusive value through our Employee Resource Groups</p></li><li><p>
Work/life balance</p></li><li><p>
Professional training resources</p></li><li><p>
Creative problem-solving and the ability to tackle unique, complex projects</p></li><li><p>
Volunteer Opportunities. &ldquo;Optiv Chips In&rdquo; encourages employees to volunteer and engage with their teams and communities.</p></li><li><p>
The ability and technology necessary to productively work remotely/from home (where applicable)</p></li></ul><p></p><p><b>
EEO Statement</b></p><p>
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.</p><p></p><p>
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv&rsquo;s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</p></div>

Account Executive - Cybersecurity | New York Metro

Princeton10

<div><div><p><b>We are looking for an experienced Associate Director, Social Analytics</b> to lead our analytics team and help clients turn complex data into meaningful business decisions. You will play a pivotal role in shaping our analytics practice by developing talent, establishing scalable processes, and delivering strategic insights that drive client success and business growth. You will partner closely with Client Services and technical teams to build strong client relationships, identify opportunities for innovation, and ensure analytics You will report to the Head of Marketing Analytics.</p>
<p>
This role is open to fully remote candidates in the United States. Travel will be required up to 5% to client sites.</p>
</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
<p><b>
Client Partnership &amp; Business Growth</b></p>
<ul>
<li><p>Build trusted relationships with clients by serving as a strategic analytics partner and translating complex data into clear, actionable recommendations.</p>
</li>
<li><p>Partner closely with Client Services and technical teams to deliver integrated analytics solutions that align with client goals.</p>
</li>
<li><p>Present insights and recommendations with confidence, helping clients understand performance, identify opportunities, and make data-driven decisions.</p>
</li>
<li><p>Identify opportunities to deepen client partnerships, contribute to account growth, and support new business initiatives.</p>
</li>
</ul><p><b>Analytics Strategy &amp; Delivery</b></p>
<ul>
<li><p>Develop measurement strategies, reporting frameworks, and performance insights that help clients make informed business decisions.</p>
</li>
<li><p>Balance strategic thinking with hands-on analytics work, providing guidance on complex client challenges and ensuring high-quality deliverables.</p>
</li>
<li><p>Drive innovation by identifying opportunities to automate reporting, improve workflows, and scale analytics capabilities.</p>
</li>
<li><p>Champion best practices that strengthen data quality, reporting consistency, and operational excellence.</p>
</li>
<li><p>Identify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, reporting, and client value.</p>
</li>
</ul><p><b>People Development &amp; Operational Excellence</b></p>
<ul>
<li><p>Own the performance, development, and operational success of the analytics team.</p>
</li>
<li><p>Lead analytics operations, including resource planning, team prioritization, workload management, and continuous improvement of delivery processes.</p>
</li>
<li><p>Monitor utilization, delivery quality, and profitability while partnering with leadership on staffing and growth planning.</p>
</li>
<li><p>Establish scalable team processes, reporting cadences, and best practices that improve consistency, efficiency, and quality across the analytics function.</p>
</li>
<li><p>Set clear expectations, provide ongoing feedback, and support the professional growth and success of your team.</p>
</li>
<li><p>Partner with cross-functional teams to strengthen collaboration and continuously improve how analytics supports the business.</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Requirements</b></h3><ul>
<li>Bachelor&rsquo;s degree in a related field plus 9 years of relevant experience; at least 3 years of experienceleading a team</li>
</ul>
<ul><li><p>Demonstrated success leading analytics teams in an agency, consulting, or other fast-paced professional services environment.</p>
</li>
<li><p>Familiarity with social listening tools</p>
</li>
<li><p>Strong experience with digital analytics tools such as Google Analytics, Google Tag Manager, and Looker and/or Tableau.</p>
</li>
<li><p>Proven ability to communicate complex data through compelling storytelling and build trusted client relationships.</p>
</li>
<li><p>Experience developing scalable analytics processes and driving continuous improvement.</p>
</li>
<li><p>Healthcare agency or life sciences experience is preferred.</p>
</li>
</ul><div>We provide base salary, bonus and benefits to our employees.</div><div>
<p>
Interested in working with us? Apply online today.</p>
<p><b>
Not an agency*</b></p>
<p>
The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn&rsquo;t working&mdash;or could work better&mdash;change it. And that&rsquo;s exactly what we did. We know that what we&rsquo;re not makes us who we are. And we&rsquo;re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation.
</p><p>P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.</p>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Associate Director, Social Analytics

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>Lincoln Medical and Mental Health Center is one of New York City&rsquo;s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women&rsquo;s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>4:00 P.M &ndash; 12:00 A.M</b></p><p><b>
37.5 Weekly Hours</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
Under direct supervision of a licensed Nurse or other professional medical staff in a health care setting, performs a variety of clerical and health-related essential duties and responsibilities associated with patient care; performs related work.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Checks vital signs, weighs, and measures patients, obtains specimens and records findings on patient&rsquo;s chart.</p><p>
2. Instructs patients on how to obtain specimens for laboratory testing and performs basic specimen screening<br>
testing through dipstick and hemoccult.</p><p>
3. Prepares collected specimens for pick-up by labeling and preparing required form(s).</p><p>
4. Performs vision and hearing testing and simple urinalysis.</p><p>
5. Administers emergency first aid, including basic life support procedures.</p><p>
6. Performs simple first aid such as dressing changes, bandaging and cleansing of wounds, irrigation and cleansing of ears.</p><p>
7. Prepares patient for examination and assists medical provider during examination by providing necessary<br>
supplies/equipment.</p><p>
8. Prepares examination room including cleaning and disinfecting of instruments and equipment.</p><p>
9. Informs patients on proper preparation for various medical testing.</p><p>
10. Interviews patient to obtain routine personal and medical information and appropriate health history.</p><p>
11. Maintains, completes, processes and files patients&rsquo; charts, appropriate forms and documents.</p><p>
12. Reports observations of patient to clinical staff caring for patient to ensure professional assessment.</p><p>
13. Answers routine inquiries of patients in person or via telephone and makes appropriate referrals.</p><p>
14. Provides information to patients and their families regarding health care services and the achievement of<br>
healthy, safe living.</p><p>
15. Maintains inventory of the unit&rsquo;s equipment stock and supplies.</p><p>
16. Works effectively as a team member in the delivery of care and assists in the orientation of new employees.</p><p>
17. Directs and escorts patients to other departments and/or health care settings, as needed.</p><p>
18. Coordinates efforts of various clinic and health care setting departments in scheduling and re-booking appointments through manual and/or automated systems and enters pertinent patient information into the Electronic Medical Record systems.</p><p>
19. Obtains blood specimens for laboratory testing by performing venipuncture and/or fingerstick testing.</p><p>
20. Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Qualification Requirements:<br>
1. High school diploma or its educational equivalent, approved by a State&rsquo;s Department of Education or a recognized accrediting organization; and<br>
2. Successful completion of training courses including the performance of phlebotomy and<br>
electrocardiography (EKG), or completion of a training program or programs that include the performance of phlebotomy and EKG, such as Phlebotomy Technician and EKG Technician training programs, a Patient Care training program, or a Medical Assistant training program; and<br>
3. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA).<br>
Special Note:<br>
In addition to meeting the qualifications above, assignment to a long-term care facility requires New York State Nurse&rsquo;s Aide certification.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Patient Care Associate

Truist

<div><p><b>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.</b></p><p></p><p>
Need Help?</p><p></p><p><i>
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to </i><i>Accessibility</i><i> (accommodation requests only; other inquiries won't receive a response).</i></p><p></p><p><b>
Regular or Temporary:</b></p>
Regular<p></p><p><b>
Language Fluency: </b>English (Required)</p><p></p><p><b>
Work Shift:</b></p>
1st shift (United States of America)<p></p><h3 class="jobSectionHeader"><b>
Please review the following job description:</b></h3><p></p>
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client&rsquo;s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.<p></p><p>
ESSENTIAL DUTIES AND RESPONSIBILITIES<br>
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.<br>
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary.<br>
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.<br>
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.<br>
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients&rsquo; unique needs.<br>
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.<br>
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.<br>
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.<br>
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.</p><p>
Additional incentive pay is available for this position.</p><p>
The annual base salary for this position is $45,760-$52,500</p><p><br>
QUALIFICATIONS<br>
Required Qualifications:<br>
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
1. High school diploma or equivalent education<br>
2. Two years of teller or cash handling or client service experience<br>
3. Six months of client relationship building or sales experience<br>
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects<br>
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation<br>
6. Ability to multi-task under time constraints<br>
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products<br>
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes<br>
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included<br>
<br>
Preferred Qualifications:</p><p>
1. One year of client relationship building or sales experience<br>
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention<br>
3. Experience with sourcing and prospecting for new clients and client relationship building<br>
4. General understanding of bank operations, policies and procedures</p><p></p><p><b><br>
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: </b>All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.</p><p></p><p><b><i>
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.</i></b></p><p></p><p>
EEO is the Law E-Verify IER Right to Work</p></div>

Universal Banker- Hamilton

Explore 309+ Client support technician in New York this August. Find roles across top companies and apply now to boost your career.