office manager

front desk coordinator

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assistant front office manager Jobs in New York

assistant front office manager

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assistant manager, housekeeping

front desk agent

Neurodiagnostics

<div><div>We are seeking a motivated and efficient Front Desk Secretary to join our medical practice. 
 
As a Front Desk Medical Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. Assisting with medical paperwork and answering questions via patient calls/emails/messages. 
 
Schedule will be Monday to Saturday Clinic Days 
 
Must be able to travel to the following office locations: 
2029 First Ave. Suite 1A. Manhattan, NY 10029 (every week) 
26 Sherman Ave, Suite 1B. New York, NY 10040 (once a month) 
145 East 32nd Street, Suite 1A. Manhattan, NY 10016 (twice a month) 
150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155 (twice a month) 
175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432 (twice a month) 
50 Court Street, Suite 508A. Brooklyn, NY 11201 (twice a month) 
731 Flushing Ave, Suite 1A. Brooklyn NY 11206 (once a month) 
11 Ralph Place, Suite 217. Staten Island, NY 10304 (once a month) 
1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788 (once a month)</div><div>
393 Old country Rd. Suite 303. Carle Place, NY 11514 (twice a month)</div><div> 

Language:</div><ul><li>
Spanish (Preferred).</li><li>
English Required.</li></ul><div> 

The team member must:</div><ul><li>
Have the ability to multitask and work efficiently in a fast-paced environment.</li><li>
Have proficiency in email and electronic medical record systems.</li><li>
Be flexible in scheduling patients.</li><li>
Have excellent communication and interpersonal skills.</li><li>
Be Professional.</li><li>
Office dress code is formal and professional.</li><li>
Must Help with Daily Office Clean up.</li><li>
Must be able to commute consistently.</li></ul><div> 

Responsibilities/Requirements:</div><ul><li>
Arriving 30 minutes before the clinic opens (830AM).</li><li>
Scanning and sorting mail daily.</li><li>
Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.</li><li>
Manage patient records using our electronic medical record system.</li><li>
Manage patient referrals and coordinate care with other healthcare providers.</li><li>
Scheduling future/follow-up appointments based on patient needs.</li><li>
Checking/Correcting insurance information.</li><li>
Working with the back office team for insurance and billing questions.</li><li>
Calling patients who have missed appointments to reschedule.</li><li>
Completing required paperwork for patients using physician reports.</li><li>
Ensure medical records/demographics are complete for patients prior to their visits.</li><li>
Obtain insurance information when missing and help back off team with patient communication.</li><li>
Maintaining a clean and positive work environment.</li></ul><div></div> 
About Neurodiagnostics: 
Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.</div>

Front Desk Secretary - Medical Office

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

Mondrian Alpha

<div>
 
 A global, multi-strategy hedge fund is hiring into its trade support / middle office team in New York as part of continued growth across the platform.
 
 
 
 
 
 This is a highly desk-facing role, embedded directly with Portfolio Managers and operating very much as a trader assistant function. PMs trade their own books and rely on this team for real-time support across live trading activity, trade booking and flow queries, P&amp;L and risk, corporate actions, and lifecycle events &mdash; offering genuine proximity to trading and markets.
 
 
 
 
 
 The firm has a very strong track record of consistent performance, with positive returns every year since launch. It has hired multiple new PMs in recent years and continues to invest heavily in systems, automation, and front-to-back infrastructure. The role offers broad exposure across various strategies and asset classes, with meaningful responsibility from day one.
 
 
 
 
 
 The culture is flat, and extremely collaborative, with a strong focus on internal development and long-term retention. There is no separate trading assistant team &mdash; this group provides that coverage, avoiding pigeonholing and offering wide exposure across the fund.
 
 
 
 
 
 The role is offering a year one TC of up to $200k. Employees can WFH one day per week.
 
</div>

Trading Assistant - Global Hedge Fund - Up to $200k TC - WFH Flex

Solomon Page

<div>
 Our client is seeking a receptionist to handle client-facing duties and general office management tasks. When clients walk into our office, we want them to be greeted with a friendly and welcoming face and a helpful attitude. The ideal candidate will possess excellent communication skills, a strong work ethic, good organizational skills, the ability to multitask, and a positive attitude.
 
 
 <ul>
 <li>
 Pay rate: $28 - $30
 </li>
 <li>
 Salary if/when perm: $60,000-65,000
 </li>
 <li>
 8:30 AM 5:30 PM, full time
 </li>
 <li>
 New York, New York office
 
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Greet visitors both in person and over the phone while answering, forwarding, and referring inquiries as needed.
 </li>
 <li>
 Assist clients in navigating the office.
 </li>
 <li>
 Notify employees about visitors' arrivals.
 </li>
 <li>
 Maintain a tidy and presentable front desk with all necessary materials (e.g., pens, forms, paper).
 </li>
 <li>
 Update the phone list and prepare key card activations for new hires.
 </li>
 <li>
 Schedule bookings for the conference room.
 </li>
 <li>
 Assist the Head of People Management in managing petty cash.
 </li>
 <li>
 Perform various administrative tasks, such as copying, faxing, scanning, opening mail with an electronic letter opener, stamping invoices, organizing invoices for the bookkeeper, and delivering them to the bookkeeper.
 </li>
 <li>
 Organize daily mail by sorting incoming items, placing them in the appropriate mailboxes, and handling outgoing mail.
 </li>
 <li>
 Prepare forms for different courier services, including UPS and FedEx.
 </li>
 <li>
 Order supplies from vendors such as Staples and Pitney Bowes, etc.
 </li>
 <li>
 Ensure office equipment is well-maintained by checking that printers function properly and arranging repairs when necessary.
 </li>
 <li>
 Oversee the upkeep of the office pantry, ensuring it remains clean, neat, and well-organized
 </li>
 <li>
 Regularly restock pantry supplies (e.g., coffee, tea, snacks, utensils) and notify management when inventory is low.
 </li>
 <li>
 Ensure that all appliances and pantry equipment are clean and functioning correctly.
 </li>
 <li>
 Coordinate with vendors or office management regarding pantry-related purchases or maintenance.
 </li>
 <li>
 Assist the Office Manager with any additional tasks as needed.
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Prior experience as a receptionist or in a comparable role.
 </li>
 <li>
 Professional attire and behavior.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Yardi.
 </li>
 <li>
 Effective time management skills.
 </li>
 <li>
 Experience in administrative and clerical procedures.
 </li>
 <li>
 Able to collaborate efficiently in a team, assisting with various tasks as needed.
 
 
 
 </li>
 </ul>
 If you meet the required qualifications and are interested in this role, please apply today.
 
 
 
 The Solomon Page Distinction
 
 
 
 Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
 
 
 
 About Solomon Page
 
 
 
 Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
 
 
 Opportunity Awaits.
 
 
</div>

Receptionist

Plus One, an Optum Company

<div><div>Job Overview:
We are currently seeking a friendly, reliable and professional Receptionist to work at a high-profile company's fitness center located in Manhattan, New York.
What you will do:<ul><li>
Greet members and guests with warmth and professionalism as they enter the facility.</li><li>
Respond to and provide assistance with members&rsquo; feedback and concerns in a timely and professional manner, escalating to management as needed.</li><li>
Handle account inquiries and payments.</li><li>
Fulfill front desk administrative duties.</li><li>
Ensure facility cleanliness and manage inventory of supplies and retail products.</li></ul>
What we are looking for:<ul><li>
Ability to network, engage and interact with all clients, guests and members.</li><li>
Strong customer service and organizational skills.</li><li>
Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.</li><li>
If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company&rsquo;s policies).</li></ul> 
About Us:
Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.
Perks of working at Plus One, an Optum company*:
Health and financial:<ul><li>
Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options</li><li>
Dental and Vision coverage plans</li><li>
401(k) Retirement &amp; Savings Plan</li><li>
Life Insurance (team member, spouse and dependents)</li><li>
Short and Long Term Disability Plans</li><li>
Accident &amp; Critical Illness Insurance</li><li>
Transportation and Parking Plans</li><li>
Paid parental leave</li></ul>
Well-being:<ul><li>
Paid time off</li><li>
Wellness rewards program</li><li>
Free memberships to various fitness facilities and wellness subscriptions</li><li>
24/7 health and wellness support through the Employee Assistance program</li><li>
Entertainment and consumer discounts</li><li>
Inclusion and Belonging Council</li></ul>
Growth and development:<ul><li>
Free professional development courses through internal learning management systems</li><li>
Discounted certifications through industry leading agencies</li><li>
Free CPR/AED certifications</li><li>
Free continuing education courses and credits</li><li>
Employee Referral Reward program</li><li>Please note, some of the benefits listed above are only available to team members who work full time hours.</li></ul>
Equal opportunity statement
Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.
Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
For residents of California, Colorado, Connecticut, New York City, and Washington only: The hourly rate for this position ranges from $15 to $22. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.</div></div>

Fitness Center Receptionist

Remote Control Solutions

Job Title: Remote Help Desk Support Specialist Company: Remote Control Solutions Employment Type: Full-Time Salary: $32 - $35 USD per hour Job Overview Remote Control Solutions (RCS) is a leading innovator in the access control industry, specialising in high-quality transmitters, receivers, and accessories for automatic gates and doors. With over 20 years of experience, we are dedicated to providing reliable and state-of-the-art solutions to suppliers and installers worldwide. We are currently seeking a motivated and customer-focused Remote Help Desk Support Specialist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience. This is a full-time, remote position ideal for a proactive problem-solver with a passion for technology. Responsibilities * Provide first-line technical support to clients via email, telephone, and remote support tools. * Troubleshoot and resolve issues related to our range of access control products, including remote transmitters and receivers. * Guide installers and suppliers through product installation, configuration, and programming processes. * Document all customer interactions, technical issues, and resolutions accurately within our help desk system. * Escalate complex or unresolved issues to the appropriate internal teams in a timely manner. * Contribute to the creation and maintenance of our knowledge base, including FAQs and technical guides. * Identify and report recurring technical issues and customer feedback to assist in product improvement. * Maintain a high level of professionalism and customer satisfaction in all communications. Qualifications * Proven experience in a technical support, IT help desk, or customer support role. * Excellent verbal and written communication skills, with the ability to explain complex technical information clearly and concisely. * Strong analytical and problem-solving capabilities. * A customer-centric mindset with a commitment to providing outstanding service. * The ability to work independently and manage time effectively in a remote environment. * Proficiency with help desk software and remote support tools. * Experience supporting hardware products is highly desirable. * A background in electronics, security systems, or the access control industry would be a significant advantage.

Remote Help Desk Support Specialist

Qureos

About the company: We build AI hiring agents. They deploy inside the enterprise systems a company already runs, or on the Qureos platform itself for teams who would rather have the whole hiring stack in one place. Either way the agents do the work recruiting teams have always done by hand, from sourcing and screening to interviewing and shortlisting, with speed and consistency no agency or traditional ATS can match. We are a Seed-stage startup backed by Prosus Ventures and COTU Ventures, having raised $5M to accelerate the future of AI-powered hiring. Trusted by more than 1,000 enterprise and public sector organizations, we're scaling rapidly as we build the next generation of AI hiring agents. Operating in a market where every unfilled role and every slow hiring loop costs real money, we are building the future of AI-powered hiring. Our agents let companies run high-volume hiring end to end without ripping out the systems their teams already live in. About the Role As a Forward Deployed Engineer, you will sit at the intersection of engineering, AI, and customer impact. You will work directly with customers to understand how they hire, find the parts of that process worth handing to an agent, and then design, build, and deploy those agents either into the customer's existing enterprise stack or onto the Qureos platform, depending on how they want to run. <ul><li>You will partner closely with customers and Qureos's product and engineering teams to customise agent workflows, improve agent performance, and bring what you learn in live deployments back into the core platform.</li><li>This role is ideal for an engineer who enjoys building production systems, working inside someone else's environment, solving ambiguous problems, and shaping how AI actually gets used in hiring.</li></ul> What You'll Do <ul><li>Embed directly with customers to understand their hiring processes, the systems those processes run on, and where an agent can take over.</li><li>Design, build, and deploy AI hiring agents that source, screen, interview, and move candidates through the funnel.</li><li>Ship those agents into the customer's existing enterprise environment, or onto the Qureos platform for customers who want the all-in-one setup.</li><li>Develop and maintain the infrastructure behind the agents, including APIs, integrations with enterprise ATS and HRIS systems, monitoring, and feedback loops.</li><li>Translate customer requirements into scalable technical solutions and production-ready deployments.</li><li>Collaborate with product and engineering teams to influence roadmap decisions based on what you see in the field.</li><li>Identify patterns across customer deployments and turn one-off integration work into something the platform supports natively.</li><li>Work across engineering, product, and customer teams to ensure successful adoption and long-term impact.</li><li>Operate independently in fast-moving environments where ownership and initiative are highly valued.</li></ul> What You'll Bring <ul><li>3+ years of software engineering experience, preferably with backend, infrastructure, or systems-focused development.</li><li>Strong programming experience in Python (experience with TypeScript/JavaScript is a plus).</li><li>Experience working with cloud platforms such as AWS, GCP, or Azure.</li><li>Ability to design and build reliable production systems, including inside environments you do not control.</li><li>Strong communication skills with the ability to work with both technical and non-technical stakeholders.</li><li>Experience working directly with customers, partners, or cross-functional teams is a plus.</li></ul> Bonus: experience with AI agents, large language models (LLMs), vector databases, prompt engineering, retrieval-augmented generation (RAG), voice agents, or integrating with enterprise ATS and HRIS platforms. Comfortable working in dynamic environments with changing priorities and high ownership. Why Join Us You'll be part of a team building a category-defining AI company in a market that has barely started to change. We move fast, we ship, and we work close to the customer. If you are excited about building AI agents that do real work, deploying them into the systems enterprises actually run, and shaping how hiring gets done, we'd love to hear from you.

Forward Deployed Engineer

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