assistant manager housekeeping

IHMS

<div><h3 class="jobSectionHeader">Housekeeping Assistant Manager</h3>
Full Time, Management Position
About Us: At the Pierre Hotel, we curate unforgettable experiences. Nestled in the heart of the vibrant city that never sleeps, our historic hotel has been a beacon of luxury and hospitality for decades. With a commitment to excellence and a dedication to delivering unparalleled service, we've earned our place as a landmark in the hospitality industry.
Position Overview: We are seeking an experienced and enthusiastic Housekeeping Assistant Manager to join our team and help to deliver the highest quality of service to our guests. The Housekeeping Assistant Manager will have the opportunity to solve problems, while remaining composed in challenging situations.
Key Responsibilities:<ul><li>
Ensure service and production is provided in the proper manner, consistent with standards of a Forbes Five Star Luxury Hotel</li></ul><ul><li>
Complete, in a timely fashion, all schedules and monitor staffing to ensure maximum service, quality, efficiency, and productivity. Also to monitor fluctuations in occupancy so that schedules may be adjusted</li><li>
Monitor daily assignments to ensure that proper quotas and standards are maintained</li><li>
Establish safe working conditions and practices</li><li>
Participate actively (as required) in physical inventories of all uniforms, linens (including food and beverage) and supplies</li><li>
Work directly with outside contracted companies when on hotel premises</li><li>
Organize and participate in meetings with all staff on a regular basis</li><li>
Ensure all employees are exposed to constant refinement, training and development on an ongoing basis</li><li>
Assist with the update of all training material as needed</li><li>
Ensure all daily and weekly payroll reports and sign-in sheets are completed and submitted in a timely manner</li><li>
Oversee the start of housekeeping shifts in the morning and evening</li><li>
Participate in the monitoring of cost management as it pertains to inventories, issue of supplies, labor and energy</li><li>
Maintain good working relationships with all Department and Division Heads in the Hotel at all times</li><li>
Make scheduled checks of the hotel, noting deficiencies and ensuring proper follow-up procedures</li><li>
Participate in a consistent rooms inspection/Quality Control program which is monitored by the Director of Housekeeping</li><li>
Supervise the Laundry/Valet Department and be able to monitor standards pertaining to guest service, operational efficiency, safety, productivity, quality and personnel</li><li>
The ability to become familiar with the operation of the Uniform Room and monitor the maintenance of standards in the area</li><li>
Review all work orders submitted and ensure all orders are handled in a timely and professional manner</li><li>
Assist in periodically reviewing, re-evaluating, and revising departmental procedures and job descriptions, supplies, equipment and labor standards, as needed</li><li>
Ensure all security policies and procedures are observed in all departments and areas of responsibilities (e.g., keys, linen room, linen closets, storage closets.)</li><li>
Assume operational responsibilities in the absence of the Director of Housekeeping.</li><li>
Perform other tasks or projects as assigned by hotel management.</li></ul> 
Job Requirements &amp; Qualifications:<ul><li>
At least 2 years previous Housekeeping management/supervisory experience in a luxury hotel environment</li><li>
College degree (preferred)</li><li>
Strong computer skills, including Microsoft Office and knowledge of a property management system</li><li>
Ability to engage with the guests</li><li>
Prior Union experience a plus</li><li>
Great employee relations is necessary</li><li>
Strong attention to detail</li><li>
A positive attitude and ability to work well with a diverse staff</li><li>
Strong leadership and customer service skills</li><li>
Flexible schedule including overnights and weekends</li><li>
Multilingual a plus</li><li>
Ability to multitask and thrive in a fast-paced environment, luxury environment</li><li>
Strong communication and organizational skills.</li></ul>
Why Join Us:<ul><li>
Be part of The Pierre hotel known for its commitment to excellence.</li><li>
Collaborate with a passionate and dedicated team.</li><li>
Competitive compensation and benefits package.</li><li>
Opportunities for professional growth and development.</li><li>
Experience the vibrant energy of New York City while working in the heart of it all.</li></ul>
The Pierre Hotel is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We celebrate diversity and are committed to creating an inclusive workplace for all.</div>

Assistant Manager, Housekeeping

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

MCR Hotels

Sheraton New York Times Square
 
The Overnight Housekeeping Manager will be responsible for assisting in managing the housekeeping functions and staff daily between the hours of 10PM and 7AM to ensure guest rooms, public space, and team member areas are clean and well maintained. This person will inspect areas of responsibilities and follow up with a plan for improving results. Furthermore, this role strives to continually improve guest and team member satisfaction and maximize the financial performance of the department. The ideal candidate for this role would be highly detail oriented and meticulous with a strong ability to connect and engage with team members and guests alike.
 
Responsibilities: 
<ul>
<li>Verify that guest room status is communicated to the Front Desk in a timely and efficient manner</li>
<li>Inspect guestrooms daily</li>
<li>Utilize a list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments</li>
<li>Inventory stock to ensure adequate supplies</li>
<li>Supervise an effective inspection program for all guestrooms and public space</li>
<li>Understand the impact of department’s operations on the overall hotel success</li>
<li>Verify all team members have proper supplies, equipment, and uniforms</li>
<li>Communicate areas that need attention to staff and follows up to ensure completion</li>
<li>Participate in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results</li>
<li>Use all available on the job training tools to train new Room Attendants and provide follow-up training as needed</li>
<li>Establish and maintain open, collaborative relationships with team members</li>
<li>Participate in scheduling team members to business demands and tracking team members time and attendance</li>
<li>Verify team members understand expectations and parameters</li>
<li>Administer property policies fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs)</li>
<li>Supervise staffing levels to ensure that guest housekeeping, operational needs, and financial objectives are met</li>
<li>Observe behaviors of team members and provide feedback to individuals</li>
<li>Participate in an on-going team member recognition program</li>
<li>Solicit team member feedback, utilizes an “open door” policy, and reviews team member satisfaction results to identify and address problems or concerns</li>
<li>Participate in the development and implementation of corrective action plans to improve guest satisfaction</li>
<li>Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement</li>
<li>Respond to and handle guest problems and complaints</li>
<li>Other duties as assigned</li>
</ul>
Requirements: 
<ul>
<li>High school diploma or equivalent</li>
<li>2 years’ experience in hotel housekeeping or related field</li>
<li>Effective communication both verbally and written</li>
<li>Effective listening skills to understand and clarify concerns from team and guests</li>
<li>Experience working in a labor organized environment preferred</li>
<li>Organizational skills and attention to detail</li>
<li>Proficient in the use of Microsoft Office</li>
<li>Excellent time management</li>
<li>A can-do attitude and a hands-on approach</li>
<li>A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel</li>
</ul>
Our Company
 <ul>
<li>MCR is the 3rd-largest hotel owner-operator in the United States.</li>
<li>Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.</li>
<li>MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.</li>
<li>MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.</li>
<li>MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.</li>
<li>MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.</li>
<li>For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA</li>
</ul>
What we offer/What’s in it for you?
 <ul>
<li>Hotel Discounts</li>
<li>Weekly Pay</li>
<li>Paid Time Off</li>
<li>Retirement Options</li>
<li>Referral bonuses</li>
<li>Career advancement & upward mobility</li>
<li>Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members</li>
</ul>

Overnight Housekeeping Manager

NYC Oral Associates, PC

Surgical Assistant - Oral SurgeryWe are a busy high end oral surgery practice in Midtown Manhattan looking for a reliable full time oral surgery assistant to start as soon as possible.-Must be reliable, punctual, professional and possess strong communication skills -Must have experience in Dental Assistant for at least 2 years -Must have experience in Oral Surgery for at least 2 years -IV sedation/nitrous oxide experience preferred -Must have organizational skills -Salary is based on your experience level and will be discussed during the interview -Experience with Dentrix Software is a bonusJob Duties Include:-Chairside assist -Take dental x-rays, panoramic x-rays, CBCT scans -Surgical set-ups -Sterilization -Additional duties will be discussed as position advancesSerious candidates only.SERIOUS CANDIDATES ONLY.Please apply via indeed . After thorough review of candidates, a follow up text will be sent for highly interested candidates to set up a face to face interview to meet at our practice in Midtown Manhattan with the office manager Julie, followed by a working interview.Thank you for your interest in advance and we hope to include a wonderful new team member soon for the new year for many years to come!Job Type: Full-timePay: From $24.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Surgical Assistant - Oral Surgery

McLeod Cobb Investments

About the RoleA growing software-as-a-service company focused on improving care and support post pregnancy loss is seeking to hire a highly organized, proactive, and adaptable Temp-to-Perm Executive Assistant/Project Manager to support its CEO. This is a hybrid role where there are both executive assistant and project management responsibilities providing opportunity for extensive professional growth.The ideal candidate has a deep interest in improving pregnancy loss care while thriving in a fast-paced, collaborative, and entrepreneurial environment. Experience supporting senior executives at the C-suite level is a requirement. This individual will serve as a trusted partner and project manager, managing complex calendars, coordinating travel, preparing expense reports, supporting recruiting efforts, and helping to drive operational efficiency for the CEO. This role requires five days/week on-site from 8:30am-5pm in a casual environment.QualificationsPrior experience supporting C-suite executives is requiredDemonstrated success managing complex calendars and travel arrangements for senior leadershipStrong communication and interpersonal skills with the confidence to interact with senior executives and manage projectsAbility to work independently, anticipate needs, and navigate ambiguityCollaborative team player who values partnership and relationship-buildingComfortable providing thoughtful pushback, asking questions, and seeking feedback when neededStrong attention to detail and exceptional organizational skillsBachelor&rsquo;s degree requiredStable work history; candidates with excessive job-hopping are not favoredPlease no cover letters. Applications that do not answer the required questions will not be reviewed. We hand review every application meeting the job requirements and thank you for consideration of the role.Learn more about the company at www.ollieperinatal.comPay: $125,000.00 per yearApplication Question(s):<ul><li>Why are you interested in this role?</li><li>Tell us about your Bachelors Degree.</li><li>Please detail your experience reporting to C-suite level executives.</li></ul>Work Location: In person

Executive Assistant

Mondrian Alpha

<div>
 
 A leading, global hedge fund, are looking to hire an additional risk analyst for its New York (Manhattan) office.
 
 
 
 
 
 At this high performing fund, risk is part of front office, sat with the traders, working markets focused / street facing remits. In addition to core risk management responsibilities, the risk team play an important role in idea generation &amp; decision making. As the risk team support highly complex, high volume multi-asset books, the work is analytical, technical (Python, SQL and R are used to a strong standard) and challenging.
 
 
 
 
 
 Global risk team members have previously moved internally into strategy specific risk manager roles, assistant portfolio manager positions, the trading and quant teams (+ the business promote movement between international offices). Typically, 2-3yrs of strong performance will guarantee that there will be a variety of progression options available to the individual.
 
 
 
 
 
 Candidates must have outstanding academics (ideally high GPA&rsquo;s, maths/science/engineering focused). Candidates should have 2-5rs experience in an IB / hedge fund / prop trading risk role that is technical / quantitative. Existing coding skills are preferred.
 
 
 
 
 
 The role is budgeted to pay up to a $300k year-one TC depending on level of experience and individual performance. Established risk professionals in the firm can earn a multiple of this number.
 
</div>

Risk Analyst (Front Office) - Hedge Fund - Up to $300k TC

Center for Urban Community Services

<div><div>The Center for Urban Community Services, (CUCS), is an acclaimed human services organization and one of the nation's largest providers of housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community.</div> 
<div></div>
<div></div>
<div>CUCS invites applications for a case management position at the Street Outreach Program. CUCS is the lead support agency in the Manhattan Outreach Consortium (MOC) that uses the Housing First model. MOC is a coalition of neighborhood-based organizations working together to permanently house homeless people living on Manhattan streets.</div> 
<div></div>
<div></div>
<div>The Case Manager provides a full range of direct services to clients living on the streets and pursuing permanent housing. The Case Manager will work within an interdisciplinary team focusing on moving people off the streets of Upper Manhattan into permanent housing and successfully reintegrating into their communities. The Case Manager&rsquo;s responsibilities will include outreach to clients living on the street as well assisting their caseload with obtaining permanent housing, helping clients live full and satisfying lives in the community, helping their team and program to function well and meeting their contractual obligations including achieving contracted housing placement goals, and striving as appropriate to their role, to fulfill the CUCS programs&rsquo; core purpose, core values and vision statements.</div> 


Success in this role requires strong relationship-building skills, sound judgment, effective crisis intervention, and a commitment to empowering clients through strengths-based, trauma-informed services. 


Essential functions include, but are not limited to:
<ul><li>
Develop and maintain collaborative, professional relationships with clients while creating, implementing, and regularly updating individualized service plans that reflect each client's strengths, goals, and needs.</li><li>
Conduct ongoing assessments and monitor client progress, adjusting service plans as appropriate to support long-term stability and recovery.</li><li>
Coordinate comprehensive services and referrals to address housing, healthcare, behavioral health, substance use, employment, education, financial, and social service needs.</li><li>
Assist clients with obtaining and maintaining public benefits by completing applications, coordinating appointments, monitoring renewals, and advocating with federal, state, and local agencies.</li><li>
Support clients in securing and maintaining permanent housing, including housing searches, application completion, move-in coordination, landlord communication, annual recertifications, apartment inspections, and tenancy preservation.</li><li>
Provide crisis intervention, institutional visits, discharge planning, and coordination with hospitals, shelters, emergency responders, and other community providers.</li><li>
Deliver services both onsite and throughout the community, including home visits and accompanying clients to medical appointments, housing interviews, court appearances, benefits offices, schools, job interviews, and other essential appointments.</li><li>
Facilitate individual and group services, including recreational activities, psychoeducational groups, evidence-based interventions, and wellness programming.</li><li>
Support clients with activities of daily living, including personal care, housekeeping, laundry, hoarding mitigation, pest remediation, donation coordination, and maintaining safe living environments.</li><li>
Support new client admissions by assisting with orientation, distributing essential household items, processing belongings through the PackTite system, and assisting with bed bug remediation when necessary.</li><li>
Maintain timely, accurate, and comprehensive documentation, including progress notes, assessments, Individualized Living Plans (ILPs), benefit documentation, and other required records in accordance with agency, regulatory, and funder requirements.</li><li>
Maintain required monthly client contact standards and ensure all services are delivered in compliance with agency policies, licensing requirements, and contractual obligations.</li><li>
Protect client confidentiality and uphold all ethical, professional, and regulatory standards.</li><li>
Participate in required trainings, team meetings, supervision, and professional development activities.</li><li>
Perform other duties as assigned.</li><li>
Please note: Specific responsibilities may vary based on program assignment, funding requirements, and client population.</li></ul><div>
A valid drivers license is required.</div>
<div>Four 12am-5am shifts per year are required for quarterly counts.</div>
<h3 class="jobSectionHeader">Education &amp; Experience</h3>
<ul><li>Case Manager I: High School Diploma or equivalent and two (2) years of relevant work experience (Non-HASA funded sites only).</li><li>
Case Manager II: Bachelor's Degree; or High School Diploma or equivalent and four (4) years of relevant work experience.</li><li>
Case Manager III: Bachelor's Degree and two (2) years of relevant work experience; or BSW and one (1) year of relevant work experience; or High School Diploma or equivalent and six (6) years of relevant work experience.</li><li>
Case Manager IV: Bachelor's Degree and four (4) years of relevant work experience; or BSW and three (3) years of relevant work experience; or High School Diploma or equivalent and eight (8) years of relevant work experience.</li><li>
Case Manager V: Internal Only</li></ul>

Note: For applicants without a college degree, every 30 college credits earned may be substituted for one (1) year of relevant work experience. At HASA-funded sites, college credits may not be substituted unless the applicant has at least four (4) years of relevant work experience. Relevant experience must directly relate to the essential functions of this position. 

<h3 class="jobSectionHeader">
Knowledge, Skills &amp; Abilities</h3>
<ul><li>Demonstrated ability to provide services to specialized populations.</li><li>
Proficiency with Microsoft Office Suite and general computer applications.</li><li>
Strong verbal and written communication skills, with the ability to communicate clearly, professionally, and effectively with diverse audiences.</li><li>
Excellent organizational, time management, collaboration, and interpersonal skills.</li><li>
Ability to work independently while contributing effectively as part of a multidisciplinary team.</li><li>
Bilingual/multilingual language skills, as required or preferred by the assigned program.</li></ul>
<h3 class="jobSectionHeader">Physical Requirements</h3>
<ul><li>Ability to sit and stand for extended periods of time.</li><li>
Ability to walk, bend, reach overhead, grasp, push, pull, and perform routine physical movements.</li><li>
Ability to lift and move items weighing up to 30 pounds.</li><li>
Ability to walk up and down stairs (most agency locations are equipped with elevators).</li><li>
Ability to work primarily indoors in a standard office environment and operate standard office equipment. Some community-based programs may require working outdoors.</li><li>
Ability to read computer screens and written documents and accurately enter data into electronic systems.</li><li>
Ability to accompany clients using public transportation for extended periods.</li><li>
Ability to travel to various locations to provide client escort services.</li></ul>

Additional Requirements (as applicable to the position):
<ul><li>
Field-based position requiring travel throughout the five boroughs of New York City and, when necessary, locations outside of New York City.</li><li>
Valid driver's license with a satisfactory motor vehicle record (MVR).</li><li>
Ability to spend the full workday in the field.</li><li>
Ability to work in various weather conditions, including inclement weather.</li></ul>
Benefits We Offer:
<ul><li>
Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 10 Sick days, 3 personal days, 12 paid holidays</li><li>
Comprehensive medical, vision, and dental plans</li><li>
Employee Assistance Program (EAP)</li><li>
403(b) Retirement Plan</li><li>
Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)</li><li>
Transit Subsidy</li><li>
Paid Family Leave; Short-Term Disability insurance</li><li>
Health Savings account</li><li>
Life insurance</li><li>
Tuition reimbursement</li></ul></div>

Case Manager

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