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assistant front office manager

M&R Hotel Management

FRONT OFFICE MANAGERTemporary, Full-Time &mdash; Maternity Leave Coverage (with potential to transition to a permanent position)SUMMARY:The Front Office Manager is the department head for the Front Office and responsible for all day-to-day operations including, but not limited to; Guests&rsquo; arrival and departure experience, ensuring that all department finances are reported accurately, maintaining proper PAR levels of department supplies, reporting month-end inventory to the General Manager, maintaining all Marriott and M&amp;R Standards and driving all KPIs. Working alongside the General Manager and Assistant General Manager, the Front Office Manager is a member of the Hotel&rsquo;s leadership team and is expected to be both proactive and resourceful when operational obstacles or other concerns are observed or brought to their attention. The Front Office Manager must be the Hotel&rsquo;s Brand Champion and work to ensure that all Front of the House associates understand the expectations set forth by both Marriott and M&amp;R in regard to guest satisfaction and appropriate responses to guest concerns.RESPONSIBILITIES:Leadership &amp; Team Management<ul><li>Directly supervise, and coach all Front Office staff, including the Assistant Front Office Manager, Guest Service Agents, Night Auditors and Bellmen.</li><li>Recruit, interview, hire, and train Front Office associates in partnership with the General Manager, Assistant General Manager and People &amp; Culture team.</li><li>Conduct regular performance evaluations, deliver coaching and corrective action, and support associate development and succession planning within the department.</li><li>Lead daily pre-shift meetings and weekly department meetings to communicate goals, brand updates, and property priorities.</li><li>Foster a positive, service-driven team culture that supports associate engagement and retention.</li><li>Drive KPI&rsquo;s including but not limited to; ITR, RevPAR, OCC%, Bonvoy Enrollments, etc.</li></ul>Guest Relations &amp; Service Excellence<ul><li>Maintain all Brand Standards pertaining to Guests&rsquo; Arrival and Departure.</li><li>Personally engage with guests, resolve escalated complaints and service recovery situations, and follow up to ensure satisfaction.</li><li>Monitor guest satisfaction scores (e.g., ITR, GuestVoice, etc.) and implement action plans to address trends.</li><li>Serve as the Manager on Duty (MOD). Availability to work evenings, weekends, and holidays as business needs require.</li><li>Ensure VIP, loyalty member, and special-occasion guests receive appropriate recognition and amenities per brand standards.</li><li>Drive associate awareness of ITR, key detractors and key contributing factors that influence the Hotel&rsquo;s scores.</li><li>Ensure that Brand Standards pertaining to Bonvoy Enrollments, CEC Cases, GXP Chat reply times and other Marriott metrics fall under the responsibility of the Front Office.</li></ul>Front Office Operations<ul><li>Oversee daily Front Desk and Night Audit operations to ensure smooth, accurate, and efficient service delivery.</li><li>Proficient in the hotel's property management system (PMS) and all interfacing hotel systems; serve as the property's subject-matter expert for Front Office technology.</li><li>Retrieve, review, and distribute daily and period-end reports in a timely fashion (e.g., STAR Report, occupancy forecasts, arrivals/departures).</li><li>Develop and post the weekly work schedule for Front Desk employees in line with labor budgets and occupancy forecasts.</li><li>Coordinate room assignments and blocking with Housekeeping and Sales to support group, VIP, and special-request needs.</li><li>Prepare and distribute function sheets and relevant Front Office updates at the weekly Management Meeting.</li><li>Open IT tickets with Marriott when systems are down or require the attention of a Third-Party Vendor.</li></ul>Financial &amp; Administrative Responsibilities<ul><li>Ensure that all daily revenue reporting is accurate in the Hotel&rsquo;s Financial Management System, working with the Assistant General Manager and/or Finance to rectify any variances or discrepancies in a timely manner.</li><li>Responsible for Accounts Payable related to the Front Office department, ensuring invoices are paid in a timely fashion and informing the General Manager of any high balances.</li><li>Responsible for Accounts Receivable and Direct Bill accounts; coordinate with Sales on account status and conduct weekly audits with the General Manager.</li><li>Coordinate and administer the daily transmittal of cash and checks to the bank; maintain accountability for the house bank and all cash-handling procedures.</li><li>Able to perform Night Auditor duties and balance the hotel's books at the end of each period; prepare and submit End of Period reports to Corporate on the first day of each new period.</li><li>Support the General Manager and Assistant General Manager with Front Office budgeting, labor cost management, and monthly forecasting.</li><li>Assist with basic revenue management functions, including rate and availability checks, in coordination with Sales and Revenue Management.</li><li>Maintain proper PAR levels of all Front Office supplies, ordering items as needed while staying within the monthly budget.</li><li>Regularly take inventory of all Market items. Place orders, process invoices and submit month-end inventory to the General Manager.</li></ul>Training &amp; Brand Compliance<ul><li>Assist all Front Desk Associates in the use of the property's Training Program; ensure new hires complete required onboarding and certification.</li><li>Ensure Front Office operations comply with Marriott brand standards and prepare the department for Brand Standard Audit (BSA) /Guest Service Score audits.</li><li>Maintain up-to-date knowledge of brand initiatives, loyalty programs, and system updates, and train the team accordingly.</li><li>Ensure all associates follow the rules and policies found in the M&amp;R Employee Handbook.</li></ul>Safety, Security &amp; Compliance<ul><li>Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access.</li><li>Maintain thorough knowledge of hotel emergency procedures; train and prepare Front Office employees to respond calmly and effectively in the event of an emergency or accident.</li><li>Assist in the maintenance of the property's key control program and ensure the security needs of the property and guests are met.</li><li>Report safety hazards, suspicious activity, and maintenance issues to the General Manager, Assistant General Manager and Engineering promptly.</li><li>Serve as a key member of the property's emergency response and crisis management team.</li></ul>Communication<ul><li>Communicate with the Assistant General Manager on a daily basis regarding operations, guest issues, and department performance.</li><li>Inform the Assistant General Manager of potential problems with guests and the progress of special projects.</li><li>Develop effective departmental communication and information systems through the use of communication logs, department meetings, and hotel meetings.</li><li>Maintain clear, continuous communication with Housekeeping, Maintenance, Sales, and other departments to fulfill guest and operational needs efficiently.</li><li>Establish working relationships with corporate departments including, but not limited to; People &amp; Culture, Revenue, Sales and Finance.</li></ul>Qualifications<ul><li>Minimum 2-3 years of hotel Front Office experience, including at least 1 year in a supervisory or management capacity; multi-brand experience a plus.</li><li>Working knowledge of a major hotel PMS (e.g., Stay PMS, Opera, Lightspeed, OnQ, PEP, HMS, Choice Advantage) and general proficiency with hotel technology systems.</li><li>A proven track record on the industry of being a leader in the Front Office who has demonstrated organizational prowess and intuitive and create problem solving abilities.</li><li>Excellent verbal and written communication skills; ability to interact professionally with guests, associates, vendors ownership, and Corporate.</li><li>High school diploma or equivalent required; college coursework in Hospitality Management or a related field preferred.</li><li>Proven ability to drive KPIs through an efficient and proactive management style.</li></ul>Physical RequirementsThis role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 40 lbs, and work in a lobby environment with varying noise levels. The Front Office Manager must be able to work a flexible schedule, including evenings, weekends, and holidays, and be available to respond to the property outside of normal business hours as needed.M&amp;R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People &amp; Culture Department.M&amp;R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Job Type: Full-timePay: $68,000.00 - $72,000.00 per yearApplication Question(s):<ul><li>Are you willing to accept a full-time temporary position for maternity leave coverage, with the possibility of transitioning into a permanent role based on business needs and performance?</li></ul>Ability to Commute:<ul><li>New York, NY 10001 (Required)</li></ul>Work Location: In person

Front Office Manager - SpringHill Suites Times Square

Mondrian Alpha

<div>
 
 A leading, global hedge fund, are looking to hire an additional risk analyst for its New York (Manhattan) office.
 
 
 
 
 
 At this high performing fund, risk is part of front office, sat with the traders, working markets focused / street facing remits. In addition to core risk management responsibilities, the risk team play an important role in idea generation &amp; decision making. As the risk team support highly complex, high volume multi-asset books, the work is analytical, technical (Python, SQL and R are used to a strong standard) and challenging.
 
 
 
 
 
 Global risk team members have previously moved internally into strategy specific risk manager roles, assistant portfolio manager positions, the trading and quant teams (+ the business promote movement between international offices). Typically, 2-3yrs of strong performance will guarantee that there will be a variety of progression options available to the individual.
 
 
 
 
 
 Candidates must have outstanding academics (ideally high GPA&rsquo;s, maths/science/engineering focused). Candidates should have 2-5rs experience in an IB / hedge fund / prop trading risk role that is technical / quantitative. Existing coding skills are preferred.
 
 
 
 
 
 The role is budgeted to pay up to a $300k year-one TC depending on level of experience and individual performance. Established risk professionals in the firm can earn a multiple of this number.
 
</div>

Risk Analyst (Front Office) - Hedge Fund - Up to $300k TC

EQX Hotel Management LLC

<div><div><div>Our Company</div><div>
Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history.</div><div> 
Our Code</div><div>
IT&rsquo;S NOT FITNESS. IT&rsquo;S LIFE.</div><div>
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company.</div><div>
If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you.</div><div> 
Job Overview</div><div>
The PM Housekeeping Manager will report to the Assistant Director of Housekeeping and will oversee all day-to-day operations focusing on the PM shift within the Housekeeping Team.</div><div></div> 
Essential Job Functions:<ul><li>Responsible for hotel cleanliness and brand service standards are being maintained in both back and front of house areas</li><li>Communicate and cooperate with various departments including Front Office, In Room Dining and Engineering to assure Hotel Member Satisfaction</li><li>Supervise Housekeeping and Valet team members development</li><li>Ensure equipment and cleaning supplies are safe and secure</li><li>Inspect public areas, accommodations, and back-of-house areas in a timely fashion</li><li>Conduct Daily Pre-Shift departmental meetings and attend operations meetings as needed</li><li>Plan, assign and monitor deep cleaning projects and various other assignments for all Room Attendants, Housepersons and Valet Attendants</li><li>Monitor all V.I.P.'s, and special requests</li><li>Respond to and follow up on Hotel &amp; Team Member questions, concerns, or issues. Provide assistance, directions, and information as requested.</li><li>Perform administrative duties such as payroll, inventory, purchasing and scheduling as needed.</li><li>Issue daily assignments to Team Members according to occupancy and preferences</li><li>Properly train and re-train employees based on established standards. Administer follow ups accordingly</li><li>Strongly focused on FORBES Evening Service Standards</li><li>Drive Productivity to ensure that credits are met</li><li>Oversee rooms preparation for the following day</li></ul> 
Skills, Education and/or Certifications<ul><li>Bachelor&rsquo;s Degree or Equivalent.</li><li>Three to Five years in a similar role in luxury NYC hotels.</li><li>NYC Union experience required.</li><li>Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.</li><li>Prior guest relations training.</li><li>Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.</li><li>Ability to think quickly and act appropriately in emergency situations.</li><li>Perform well under pressure situations, time demands, and work overtime when needed.</li><li>Punctuality and regular and reliable attendance.</li><li>Interpersonal skills and the ability to work well with co-workers and the public.</li><li>General computer knowledge and ability to enter work orders, make notes, etc. or related systems.</li><li>Ability to work flexible schedule (AM, PM, Overnight, Weekends &amp; Holidays)</li></ul> 
*This position will need to work a minimum of 12 months as a PM Housekeeping Manager before transitioning to another shift/department* 
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.</div></div>

PM Housekeeping Manager

<div>
 
 A global, multi-strategy hedge fund is hiring into its trade support / middle office team in New York as part of continued growth across the platform.
 
 
 
 
 
 This is a highly desk-facing role, embedded directly with Portfolio Managers and operating very much as a trader assistant function. PMs trade their own books and rely on this team for real-time support across live trading activity, trade booking and flow queries, P&amp;L and risk, corporate actions, and lifecycle events &mdash; offering genuine proximity to trading and markets.
 
 
 
 
 
 The firm has a very strong track record of consistent performance, with positive returns every year since launch. It has hired multiple new PMs in recent years and continues to invest heavily in systems, automation, and front-to-back infrastructure. The role offers broad exposure across various strategies and asset classes, with meaningful responsibility from day one.
 
 
 
 
 
 The culture is flat, and extremely collaborative, with a strong focus on internal development and long-term retention. There is no separate trading assistant team &mdash; this group provides that coverage, avoiding pigeonholing and offering wide exposure across the fund.
 
 
 
 
 
 The role is offering a year one TC of up to $200k. Employees can WFH one day per week.
 
</div>

Trading Assistant - Global Hedge Fund - Up to $200k TC - WFH Flex

VFS Global

Officer &ndash; Operations (Submission Officer) Organization: VFS Global Services Pvt. Ltd. Designation: Officer &ndash; Operations Department: Operations Reports to: Deputy Manager &ndash; Operations Employment Type: Full-time, Contract Location: 128 East 32nd St New York, 10016 (Onsite)OverviewVFS Global is seeking a highly organized, detail‑oriented Officer &ndash; Operations (Submission Officer) to support visa application processing and overall center operations. This role is responsible for managing the full submission cycle, ensuring data accuracy, delivering excellent customer service, coordinating administrative tasks, and supporting senior staff and operational projects. This is a fast-paced, customer-facing role with opportunities for professional growth.Key ResponsibilitiesVisa &amp; Submission Operations<ul><li>Scrutinize and collect visa applications, ensuring completeness and accuracy.</li><li>Maintain organized records, databases, and submission documentation.</li><li>Perform timely and error-free data entry and application processing.</li><li>Manage passport logistics and coordinate handovers with consulates, applicants, or logistics partners.</li><li>Adhere strictly to SOPs, compliance requirements, and mandated turnaround times (TAT).</li><li>Respond to applicant inquiries via in‑person interaction, email, or phone.</li><li>Promote and deliver Value Added Services (VAS) and encourage customer feedback.</li></ul>Customer Service &amp; Front Office<ul><li>Provide professional and courteous support to applicants throughout the visa process.</li><li>Handle queries, complaints, and customer issues efficiently.</li><li>Ensure a positive experience and high satisfaction scores at the Visa Application Centre.</li></ul>Administrative &amp; Office Support<ul><li>Assist with event coordination, logistics, scheduling, and general office management.</li><li>Perform data entry, create documents using MS Office/Google Suite, and maintain accurate records.</li><li>Provide personal assistant support to senior staff when required.</li><li>Support internal operational projects, including WB Project tasks.</li></ul>Compliance, Safety &amp; Sustainability<ul><li>Handle cash and bank transactions (if assigned) with 100% accuracy.</li><li>Follow environmental, health, and safety guidelines.</li><li>Support organizational sustainability efforts.</li></ul>Key Performance Indicators (KPIs)<ul><li>Productivity and task completion accuracy</li><li>Customer satisfaction and reduced complaint rates</li><li>Compliance with TAT, SOPs, and training requirements</li><li>VAS conversion performance</li><li>Reduction of processing errors and strong internal certification scores</li><li>Reliable attendance and timely reporting</li></ul>Qualifications &amp; ExperienceEducation:<ul><li>Minimum: Currently pursuing graduation (12 years of formal education)</li><li>Preferred: Bachelor&rsquo;s degree or global equivalent</li></ul>Experience:<ul><li>Minimum 6 months in customer service</li><li>0&ndash;12 months in travel &amp; tourism preferred</li><li>Experience in administrative support, data entry, or event coordination is beneficial</li></ul>Skills &amp; CompetenciesTechnical Skills<ul><li>Basic computer knowledge; proficiency in MS Office and Google Suite</li><li>Strong customer service and communication skills</li><li>Good typing speed and high attention to detail</li><li>Ability to handle queries and complaints effectively</li><li>Process improvement mindset</li><li>Operations, project management, and B2C customer interaction skills</li></ul>Behavioral Competencies<ul><li>Quality and service orientation</li><li>Teamwork and collaboration</li><li>Problem-solving and results-driven mindset</li><li>Effective communication and networking</li><li>Leadership and accountability</li><li>Sensitivity to diversity and customer needs</li></ul>Additional Requirements<ul><li>Fluency in English and local language</li><li>Knowledge of an additional international language is an advantage</li></ul>Benefits<ul><li>Health, dental, vision &amp; life insurance</li><li>Paid Time Off (Annual &amp; Sick Leave)</li><li>Referral Bonus Program</li><li>Commute Benefits Program</li></ul>Schedule<ul><li>Onsite role</li><li>Monday&ndash;Friday</li><li>8‑hour shift (Overtime may be required)</li></ul>Job Types: Full-time, ContractPay: From $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Associate (Preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Submission Officer - Visa Application Centre

Artisanal Brewing Ventures

<div><div>Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious&mdash;always learning, tweaking, and pushing to get better at what we do. We&rsquo;re fired up by the people who enjoy our pours and the teams that make it all possible. If you&rsquo;re into collaboration, craft, and being part of a tight-knit crew, we&rsquo;d love to raise a glass with you.
WHO WE ARE &amp; WHAT WE OFFER
Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!): Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing &amp; Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, &amp; our corporate headquarters.</div><div><ul><li>
Competitive Compensation</li><li>
Referral Program</li><li>
Flexible Schedules &amp; Ample Product Discounts</li><li>
Opportunities for Growth Across 5 Successful Brands</li></ul></div>
WHAT WE DO
At Sixpoint, we know beer is culture&mdash;but our culture begins with the people who bring the brand to life. We are the Mad Scientists: grounded in brewing fundamentals yet freed by imagination, always pushing ahead of our time. Since partnering with Artisanal Brewing Ventures in 2018, we&rsquo;ve tapped into the power of shared resources and collaborative thinking, giving our team more time to focus on what we do best&mdash;crafting innovative beer alongside like-minded lovers of the brewing art. After more than 20 years of pushing boundaries, Sixpoint is ready to fearlessly venture into the future, building on the community we&rsquo;ve created with the support of partners who share our passion and devotion to craft.
Server Assistant
The Server Assistant provides table service to taproom guests by delivering orders to the table and ensuring that guests have a pleasant dining experience by maintaining table cleanliness. As a Tableside Brand Ambassador, you will serve as the face of our brand in the taproom, engaging with guests to educate them about our products while delivering an outstanding hospitality experience.
Reports to: General Manager or Front of House Manager on duty
WHAT YOU'LL DO<ul><li>
Maintain a clean taproom by clearing empty glasses, plates, silverware, and other items from a table to ensure a pleasurable dining experience and efficient turnover of tables for new guests</li><li>
Visually inspect all food leaving expo, ensuring proper plating, sauce application, and presentation; and return any incorrect or improperly cooked orders to the kitchen for correction</li><li>
Deliver food, beverages, condiments, and other requested items to guests</li><li>
Maintains appropriate levels of inventory/product for the bar, changing kegs when required</li><li>
Assist with other tasks such as cleaning the dining area, restocking server stations, and rolling silverware</li><li>
Assist guests and servers/bartenders with other hospitality functions as needed</li><li>
Performs other related duties as assigned</li></ul>
Pay for this position starts at $11.35 plus tips
WHO WE'RE LOOKING FOR<ul><li>
Must be at least 18 years of age* (17 allowed in certain counties)</li><li>
Previous experience as a server assistant, utility, or food runner preferred</li><li>
Must maintain a positive attitude while working with a sense of urgency</li><li>
Must be able to multitask</li><li>
Strong communication skills and the ability to work collaboratively in a fast-paced, team-oriented environment</li><li>
Contribute to overall taproom and kitchen cleanliness</li><li>
Prolonged periods of standing and walking</li><li>
Must be able to lift, balance, and carry trays of food weighing up to 25 pounds</li><li>
Must be able to lift, move, and carry kegs weighing up to 60 pounds</li><li>
Ability to perform physical tasks, including frequent bending, stooping and reaching</li></ul>
Disclaimer
This Job Description is only a summary of the typical functions of the job, not an exhaustive list or comprehensive list of all job responsibilities, tasks, and duties.
Artisanal Brewing Ventures is an Equal Opportunity Employer
Disclaimer
This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.
Artisanal Brewing Ventures is an Equal Opportunity Employer.</div>

Server Assistant | Sixpoint - New York, NY

NYC Oral Associates, PC

Surgical Assistant - Oral SurgeryWe are a busy high end oral surgery practice in Midtown Manhattan looking for a reliable full time oral surgery assistant to start as soon as possible.-Must be reliable, punctual, professional and possess strong communication skills -Must have experience in Dental Assistant for at least 2 years -Must have experience in Oral Surgery for at least 2 years -IV sedation/nitrous oxide experience preferred -Must have organizational skills -Salary is based on your experience level and will be discussed during the interview -Experience with Dentrix Software is a bonusJob Duties Include:-Chairside assist -Take dental x-rays, panoramic x-rays, CBCT scans -Surgical set-ups -Sterilization -Additional duties will be discussed as position advancesSerious candidates only.SERIOUS CANDIDATES ONLY.Please apply via indeed . After thorough review of candidates, a follow up text will be sent for highly interested candidates to set up a face to face interview to meet at our practice in Midtown Manhattan with the office manager Julie, followed by a working interview.Thank you for your interest in advance and we hope to include a wonderful new team member soon for the new year for many years to come!Job Type: Full-timePay: From $24.00 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Surgical Assistant - Oral Surgery

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