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claims & project support specialist

client service representative specialty practice

TMJ Sleep Airway Orthodontics/ Ponte Vedra Orthodontics

Assistant Office Manager &ndash; Specialty Dental/Orthodontic Practice (NYC)Our growing multi-location specialty practice is seeking an organized, motivated, and patient-focused Assistant Office Manager to join our team in New York City. This position is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about delivering an exceptional patient experience.Responsibilities Include:<ul><li>Assist with daily office operations and workflow management</li><li>Support scheduling, patient communication, and front office coordination</li><li>Help oversee team performance, accountability, and office systems</li><li>Manage insurance coordination, financial arrangements, and administrative processes</li><li>Assist with training, onboarding, and supporting team members</li><li>Ensure an outstanding patient experience from first contact through treatment completion</li><li>Work collaboratively with doctors and leadership to support practice growth</li></ul>Qualifications:<ul><li>Prior dental, orthodontic, or healthcare management experience</li><li>Strong leadership and communication skills</li><li>Excellent organizational and multitasking abilities</li><li>Experience with scheduling software and office systems preferred</li><li>Ability to remain calm, professional, and solution-focused in a busy environment</li><li>Strong attention to detail and follow-through</li></ul>What We Offer:<ul><li>Competitive compensation based on experience</li><li>Growth opportunities within an expanding specialty practice</li><li>Supportive and collaborative team environment</li><li>Paid time off and benefits package available</li></ul>We are looking for someone who is dependable, energetic, and excited to grow with our team. If you enjoy leadership, organization, and creating exceptional experiences for patients and coworkers alike, we would love to meet you.Pay: $26.58 - $32.01 per hourBenefits:<ul><li>401(k)</li><li>Paid time off</li></ul>Work Location: In person

Assistant Manager

Mayer Brown LLP

<div>Overview:
<div>
Mayer Brown is an international law firm positioned to represent the world&rsquo;s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. 
 
We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm&rsquo;s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. 
 
If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Secretarial department in our New York office, as a Legal Practice Assistant.</div><div></div><div> 
The Legal Practice Assistant provides secretarial support to attorneys and other professional personnel. Works as a team member with other secretaries to balance workload.</div> 
<div></div>
Responsibilities:

Essential Functions:<ul><li>
Provides Secretarial Support to Attorneys in a particular practice or department, with responsibilities including, but not limited, to:<ul><li>
Screens and routes telephone calls, reviews and transcribes voicemails, responds to routine inquiries</li><li>
Opens, sorts and processes attorney mail</li><li>
Manages attorney emails in Outlook which includes reviewing, drafting, sending and printing emails</li><li>
Manages Outlook calendar on behalf of attorneys</li><li>
Creates and maintains client contacts in Outlook and InterAction</li><li>
Prepares and distributes correspondence and other documents using excellent proofreading and formatting skills with the ability to offer support and suggestions relative to grammar, spelling and punctuation</li><li>
Manages projects and coordinates distribution with the ability to use firm resources to delegate tasks in the successful completion of such projects; interacts with other departments and facets of the office, when appropriate, to coordinate larger scale projects (such as word processing and duplicating)</li><li>
Schedules and coordinates meetings and/or conferences, interacts with facilities and catering and manages all other details of the meeting</li><li>
Coordinates conflict check and new matter memo process</li><li>
Coordinates travel arrangements and prepares expense reports</li><li>
Completes time entry on behalf of attorneys</li><li>
Organizes and maintains legal correspondence and document files and utilizes Legal Key</li><li>
Manages review and distribution of draft and final client bills which includes communication with attorneys and accounting representative relative to completion of bill</li><li>
Completes various other assigned administrative tasks such as photocopying, printing, scan documents to PDF and save to FileSite, faxes, creating labels, etc.</li><li>
Performs accurately and in a timely fashion all word processing functions in Word, PowerPoint, Excel, and exhibits the ability to learn new programs and processes quickly and efficiently</li><li>
Work with Supervisor to coordinate overflow work, arrange desk coverage and escalate items/issues that need immediate attention and/or resolution</li><li>
Participation in projects and/or pilot programs as requested</li></ul></li></ul>
Qualifications, Experience and Personal Attributes:
<div>
Education/Training/Certifications:
</div><ul><li>High School Diploma or equivalent required; Bachelor&rsquo;s degree preferred. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job</li></ul><div></div><div> 
Professional Experience:</div><ul><li>
A minimum of 5 years&rsquo; experience
</li><li>The ideal candidate for this position will be someone with experience as an executive assistant in a legal or financial environment</li><li>
The candidate will have the confidence and strong technical and administrative skills to proactively manage duties and responsibilities for the team in an organized, efficient manner</li></ul><div></div><div> 
Technical Skills:</div><ul><li>
Proficiency in Microsoft Office products</li><li>
Strong typing skills with a minimum of 70 wpm</li><li>
Knowledge of Microsoft Visio</li></ul><div></div><div> 
Performance Traits:</div><ul><li>
Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors</li><li>
Ability to work in a diverse team environment and effectively support the demanding needs of the Firm</li><li>
Ability to work under pressure, meet deadlines with shifting priorities</li><li>
Must be a self-starter with a high level of initiative</li><li>
Strong customer service skills, able to anticipate needs and exercise independent judgment</li><li>
Strong attention to detail, organizational skills and the ability to handle multiple projects
</li><li>Maintains confidentiality and exercises discretion</li><li>
Exercises solid strategic thinking and problem-solving skills</li></ul><div></div><div> 
Physical Requirements:
</div><ul><li>May require occasional lifting of up to 25 lbs.</li></ul><div> 
This description is not exhaustive, and the Firm may modify it at any time at its sole discretion; nothing herein creates an employment contract or alters the at-will nature of employment.</div><div></div><div> 
We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&amp;D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.</div><div></div><div> 
We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</div><div></div><div> 
Mayer Brown works with select external search firms that have been vetted against our standards. Firms without a contract or agreement with Mayer Brown are not authorized to represent that they are working with the Firm, nor are they entitled to placement fees. Mayer Brown does not accept unsolicited CVs from external recruiters. Submission of an unsolicited CV to Mayer Brown or any of its Partners or employees will not establish any right of priority for the submitting agency.</div><div></div><div> 
#LI-HYBRID #LI-PT1</div>
Posted Pay Range: The typical pay scale for this position is between USD $83,000.00/Yr. and USD $110,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.</div>

Legal Practice Assistant

Solvantis Life Sciences Inc

Job Summary We are seeking a dynamic and driven Healthcare Sales Representative to join our team and champion the promotion of innovative medical products and solutions. In this role, you will actively engage with healthcare providers, hospitals, clinics, and pharmaceutical partners to expand our market presence. Your energetic approach will help build strong relationships, demonstrate product value through compelling demos, and drive sales growth in a competitive healthcare landscape. This position offers an exciting opportunity to make a meaningful impact on patient care while advancing your career in medical sales.Responsibilities<ul><li>Develop and execute strategic sales plans to target healthcare facilities, including hospitals, clinics, and private practices.</li><li>Conduct engaging product demonstrations to showcase the benefits and features of our medical solutions.</li><li>Negotiate contracts and pricing terms with healthcare clients, ensuring mutually beneficial agreements.</li><li>Manage existing accounts effectively by providing exceptional customer service, support, and ongoing communication.</li><li>Identify new sales opportunities through market analysis, networking events, and industry conferences.</li><li>Collaborate with cross-functional teams to tailor product presentations that meet client needs and technical specifications.</li><li>Maintain detailed records of sales activities, client interactions, and pipeline status using Microsoft Office tools such as Word and PowerPoint.</li></ul>Skills<ul><li>Strong negotiation skills with the ability to close deals confidently.</li><li>Proven experience in B2B (business-to-business) sales within the healthcare or pharmaceutical sectors.</li><li>Skilled in delivering compelling product demos and technical sales presentations.</li><li>Excellent communication skills to build rapport with diverse healthcare professionals.</li><li>Demonstrated leadership qualities with the ability to manage multiple accounts simultaneously.</li><li>Proficiency in Microsoft Office Suite, especially Word and PowerPoint, for creating reports and presentations.</li><li>Analytical mindset capable of assessing market trends and customer needs to develop targeted strategies.</li><li>Outside sales experience with a focus on medical or pharmaceutical products preferred.</li><li>Exceptional organizational skills for managing schedules, follow-ups, and documentation efficiently.</li><li>Customer service orientation to ensure client satisfaction and foster long-term relationships. Join us as a Healthcare Sales Representative and be part of a passionate team dedicated to improving healthcare outcomes through innovative solutions!</li></ul>Pay: $12,000.00 - $250,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Travel reimbursement</li></ul>Work Location: Hybrid remote in New York, NY 10040

Healthcare Sales Representative

Hospital for Special Care

<div>
 
 Position Location:
 
 
 
 Hospital for Special Care
 
 
 
 Scheduled Weekly Hours
 
 
 
 40
 
 
 
 Work Shift
 
 
 
 First Shift
 
 
 
 Department
 
 
 
 Pediatric Unit
 
 
 We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day!
 
 
 Hospital for Special Care is seeking a compassionate and skilled Licensed Nurse Practitioner (PNP) or Physician Assistant with pediatric experience to join our 28-bed pediatric unit in our chronic disease and specialty care hospital.
 
 
 
 Position Highlights
 
 
 
 <ul>
 <li>
 Provide direct care to pediatric patients with complex and chronic medical conditions.
 </li>
 <li>
 Collaborate with a multidisciplinary team including physicians, nurses, therapists, and specialists.
 </li>
 <li>
 Manage patient assessments, treatment planning, and family education.
 </li>
 <li>
 Participate in care coordination and quality initiatives focused on long-term, specialty pediatric care.
 
 
 </li>
 </ul>
 
 WHY JOIN US?
 
 
 
 <ul>
 <li>
 Work with a dedicated team of passionate and compassionate staff committed to pediatric specialty care.
 </li>
 <li>
 Supportive, collaborative team environment.
 </li>
 <li>
 Opportunities to provide other pediatric care including in our autism program.
 </li>
 <li>
 Opportunities for professional growth in a unique chronic care setting.
 
 
 </li>
 </ul>
 Apply now to make a meaningful difference in the lives of children with complex medical needs at Hospital for Special Care.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Required: Master's Degree in Nursing with a defined clinical specialty or completion of an accredited Physician Assistant program.
 </li>
 <li>
 Required: Minimum of five years' experience in related clinical practice with demonstrated leadership and teaching skills.
 </li>
 <li>
 Required: Current licensure or eligible for licensure as an Advanced Practice Registered Nurse or Physician Assistant in the State of Connecticut.
 </li>
 <li>
 Required: Passed the State of Connecticut approved Pharmacology course required in Master's Degree Program.
 </li>
 <li>
 Required: DEA and CT Controlled Substance Registrations.
 </li>
 <li>
 Required: Pediatric Advanced Life Support (PALS).
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 Provides patient centered, culturally sensitive, quality care using evidence -based medicine in accordance with hospital policies and protocols. Works in collaboration with the clinical team to provide patient and family education and support. Adheres to Medical Staff privileges granted, Medical Staff Bylaws, Rules and Regulations and related policies.
 
 
 
 PHYSICAL DEMANDS
 
 
 
 <ul>
 <li>
 Job requires sitting/working at a desk and those functions associated with clinical tasks (reaching, bending and stretching to access drawers, records, shelves).
 </li>
 <li>
 Job involves carrying of documents, medical records, books, occasionally small equipment and medical procedures based on clinical specialties of the role, i.e. endoscopic care, intravenous and medication delivery systems, specialty authorizations, wound ostomy and fistula management. Fine manipulation is required for writing as well as some type of patient care techniques.
 </li>
 <li>
 Job requires visual/perceptive skills to perform above tasks. Job requires functional use of both upper/lower extremities.
 </li>
 <li>
 Job requires movement related to walking and standing, fine and gross manipulation related to these activities. May occasionally require pushing and pulling of up to 50 pounds, frequent bending, occasional squatting, kneeling, reaching forward and above shoulders, and twisting.
 
 
 </li>
 </ul>
 
 COGNITIVE DEMANDS
 
 
 
 <ul>
 <li>
 Job requires independent problem identification, abstract reasoning, adaptability to work environments and quick decision making. A high degree of selective attention, discernment, perception and concentration are necessary.
 </li>
 <li>
 Job requires the ability to interpret physical findings, laboratory results and subjective complaints in determination of an accurate and complete differential diagnosis, assessment strategy, and treatment plan in collaboration with the appropriate physician.
 </li>
 <li>
 Job requires the ability to set appropriate priorities and accurately triage clinical problems.
 </li>
 <li>
 Tasks require legibility, spelling accuracy, logical sentence and paragraph organization. A working knowledge of, and familiarity with, professional (medical) terms and definitions is required.
 </li>
 <li>
 Job requires a high level of communication skills including the expression of abstract/complex ideas, use of negotiation and active listening, and the ability to dialogue with multiple parties is necessary.
 </li>
 <li>
 Job requires the ability to comprehend lengthy and complex messages, or paragraphs, and to follow multi-stage and three step commands.
 </li>
 <li>
 Job requires the ability to add, subtract, multiply and divide with all units of measure including decimal fractions, compute ratio, rate and percent, draw bar graphs, perform basic arithmetic operations involving American monetary units.
 
 
 </li>
 </ul>
 
 WORK DEMANDS
 
 
 
 <ul>
 <li>
 Job requires high level of independent judgement and ability to function effectively during periods which may be stressful.
 </li>
 <li>
 Job requires working primarily indoors and interdependently with others.
 </li>
 <li>
 Conditions are often noisy with frequent exposure to odors and/or body fluids/blood borne pathogens.
 </li>
 <li>
 Job requires occasionally being on-call and/or responding to emergency situations.
 
 
 </li>
 </ul>
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Performs complete history and physical examinations upon admission, annually including pre-operative assessment.
 </li>
 <li>
 Provides assessment, triage and therapeutic management of patients&rsquo; needs. Requests appropriate consults as needed.
 </li>
 <li>
 Orders and/or obtains all appropriate laboratory, radiological, and specialized tests to evaluate patients.
 </li>
 <li>
 Implements care plans in collaboration with clinical team.
 </li>
 <li>
 Consults with patient, family and, as needed, appropriately qualified physician on care plans. Provides patient/family counseling and education.
 </li>
 <li>
 Assists during procedures as privledged.
 </li>
 <li>
 Provides accurate and timely documentation of all clinical interventions in a clear and objective manner.
 </li>
 <li>
 Participates and identifies opportunities for improvement in patient care and outcome during daily practice, special projects and per review activities
 </li>
 <li>
 Performs other duties as assigned as related to the PNP/PA role
 </li>
 </ul>
</div>

Pediatric Nurse Practitioner (PNP) or Physician Assistant

Aritzia

<div>
 
 
 THE TEAM
 
 
 
 The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client.
 
 
 
 
 
 
 THE OPPORTUNITY
 
 
 
 Aritzia is growing, and our Service team in Retail is growing with it. This is a unique opportunity to be part of the team responsible for successfully delivering elevated, Everyday Luxury service to each of our clients to build loyal and enduring client relationships. As the Service Advisor, you will process transactions, support with the management of client services, and uphold exceptional organization at the service counter to create memorable moments for clients in the most important area of the store. And, with the skills you gain in this role, the opportunities are endless &ndash; from a rewarding career in Retail to continued growth and development with Aritzia.
 
 
 
 
 
 
 THE ROLE
 
 
 
 As the Service Advisor, you will:
 
 <ul>
 <li>
 Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
 </li>
 <li>
 Accurately and efficiently process transactions while preserving a world-class client experience
 </li>
 <li>
 Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
 </li>
 <li>
 Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor
 </li>
 </ul>
 
 
 
 
 
 THE QUALIFICATIONS
 
 
 
 The Service Advisor has:
 
 <ul>
 <li>
 Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
 </li>
 <li>
 A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
 </li>
 <li>
 The ability to collaborate fluently with cross-functional partners
 </li>
 <li>
 A commitment to quality and investing in results that add value to the business
 </li>
 </ul>
 
 
 
 
 
 THE REWARDS
 
 
 
 You will receive industry-leading pay &amp; benefits at Aritzia:
 
 <ul>
 <li>
 Competitive Pay Package &ndash; We&rsquo;re committed to performance-based pay increases
 </li>
 <li>
 Product Discount - Our famous product discount, online and in store
 </li>
 <li>
 Aspirational Workspace - Every detail is considered to connect to the energy of the culture
 </li>
 <li>
 Set your Schedule - We strive to align with your availability and preferred working hours (some restrictions apply).
 </li>
 <li>
 Career Progression &mdash; We foster growth. Our boutiques are the best place to start your career with Aritzia. Enjoy personalized career development and be first in line for opportunities in our other workplaces, including roles at our Support Office.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 ARITZIA
 
 
 
 
 
 
 
 Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
 
 
 
 
 
 
 
 Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People &amp; Culture Team.
 
 
</div>

Cashier

NORY

<div><h1 class="jobSectionHeader">Customer Happiness Representative (Remote, Seasonal, Part-Time)</h1>
$20/hr
Remote
Part-time<div></div> 
About NORY:
At NORY, we design learning journeys where every child in NYC and Boston becomes a risk-taking entrepreneur, inquisitive problem solver, and empathetic leader. As the largest and fastest-growing STEM camp provider in NYC with 5,500+ campers annually, we are the Disney World of STEM education, where each learning experience is magical, impactful, and memorable. Dive into our world at: www.nory.co/summer, and watch this video: https://youtu.be/G8vgorW3y7U.<div></div> 
Job Description:
NORY is seeking a Customer Success Representative to join our summer team. You will play a critical role in nurturing our community of families with your exceptional communication and relationship-building skills.
Responsibilities:<ul><li>
Provide exceptional customer service via email, phone, and chat to resolve inquiries and issues promptly.</li><li>
Build and maintain positive relationships with customers, anticipating their needs to ensure satisfaction.</li><li>
Conduct customer outreach and follow-ups to provide personalized support and ensure continued engagement.</li><li>
Maintain accurate records of customer interactions and monitor feedback to identify improvement areas.</li><li>
Collaborate with cross-functional teams to meet customer needs and drive process improvements.</li><li>
Assist with special projects to support the customer happiness team, such as research or system development projects.</li></ul>
Attributes:<ul><li>
Empathetic problem solver with excellent written and verbal communication skills.</li><li>
Skilled at building long-term relationships and proactive in improving processes.</li><li>
Purposeful and driven, passionate about achieving results and making an impact.</li><li>
Positive attitude, solution-oriented mindset, and accountable in commitments.</li><li>
Open to feedback, continuously learning, and a team player who values empathy and compassion.</li></ul>
Job Details:<ul><li>
Hours: 10-30 hours per week, Weekend partial availability preferred</li><li>
Compensation: $20 per hour.</li></ul>
Join Our Vision:
We are searching for professionals who are not just skilled but also deeply align with our core values. At NORY, our 'Ways of Being' guide everything we do:<ul><li>
We are purposeful in our actions, always asking &quot;why&quot; to cultivate inner motivation.</li><li>
We ask &quot;how to make it work&quot; before wondering &quot;if it will be possible.&quot;</li><li>
Our decisions are grounded in data and logic.</li><li>
We are accountable and disciplined.</li><li>
We actively seek feedback, embracing different perspectives and effective methods that contribute to our growth.</li><li>
We avoid superficial solutions, opting instead to thoroughly analyze problems to create sustainable, scalable responses.</li><li>
We are unifiers, fostering a loving and caring team environment that deeply values empathy and compassion.</li></ul>
If these values speak to you, see how you align with our complete 'Ways of Being' at www.nory.co/value.<div></div> 
To Apply
If you have a special reason to apply, please email Liza(at)nory.co your resume and cover letter along with a sample response to the following client prompt with the subject line: &ldquo;Customer Happiness Representative Application.&rdquo; 
&quot;We are reconsidering camps for our 4-year-old. Given he has difficulty adjusting to new environments, we are considering just putting him in the daycare that he will be attending for his Pre-K program. What is your refund policy? We would like to keep our 7-year-old enrolled!&quot;<div></div> 
NORY, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sexual orientation, gender, national origin, age, physical or mental disability, genetic information, or any other category protected by applicable federal, state, or local laws.</div>

Customer Happiness Representative (Remote, Seasonal, Part-Time)

61st Street Service Corporation

<div>Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors&rsquo; practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Opportunity to grow as part of the Certified Medical Assistant Career Ladder!
Job Summary:
The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Job Responsibilities:
<ul><li>Greet and interact with patients, visitors, vendors, and all faculty and staff.</li>
<li>Prepare patients for their visit including:
<ul><li>Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).</li>
<li>Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.</li>
<li>Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making.</li>
<li>Entering orders in Epic as required.</li>
<li>Notifying physicians and nurses of emergencies and performing first aid.</li>
<li>May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional.</li>
<li>Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual.</li>
<li>Attach/remove Holter recorders and mobile cardiac monitors on inpatients and outpatients.</li>
<li>Attach/detach Cardiac Patches and Telemetry devices; conduct patient education accordingly.</li>
</ul></li><li>CMAs cannot perform:
<ul><li>Set up or manipulate any sterile field.</li>
<li>Perform pre-procedural preparation/disinfection (setting up a sterile field).</li>
</ul></li><li>Perform additional specialty-specific duties as assigned and based on clinical operation needs.
</li><li>Set up patient examination rooms, responsible for cleaning and organization between patient visits.</li>
<li>Responsible for Holter monitor data uploads and exports.</li>
<li>Utilize EMR system (EPIC) to input clinical data and perform all end of exam activities for each visit.</li>
<li>Enroll patients and monitor various reports, data, and patient activities on vendor websites.</li>
<li>Responsible for daily maintenance of assigned Work Queues in Epic; schedule patient appointments from the Referral work queue and link the referral; coordinate with patient to obtain all necessary insurance and registration information to update in Epic.</li>
<li>Work closely with the Insurance Authorization team and front desk coordinator on daily schedule reconciliation.</li>
<li>Responsible for answering incoming calls and triage appropriately; check all messages and return calls or relay accordingly.
</li><li>Responsible for notifying Program Manager and/or referring provider of any critical EKG alerts.</li>
<li>Perform general office duties such as e-mails, technician schedule, printing, faxing, scanning, and uploading reports into the EMR.</li>
<li>Conform to all applicable HIPAA and billing compliance and adhere to safety guidelines.</li>
<li>Must understand patient confidentiality and complete all assigned trainings.</li>
<li>Responsible for equipment sterilization and maintenance.</li>
<li>Maintain inventory of medical and office supplies; submit supply order requests as needed.</li>
<li>Other duties as assigned.</li>
</ul>
Job Qualifications:
<ul><li>High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed.</li>
<li>CMA must be certified by a credentialing body.</li>
<li>Current BCLS/AED certification required.</li>
<li>Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor.</li>
<li>Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities.
</li><li>Strong commitment to fostering diversity and equity.</li>
<li>Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations.</li>
<li>Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations.</li>
<li>Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc.</li>
<li>Must be a motivated individual with a positive mindset and exceptional work ethic.</li>
<li>Will provide coverage as requested throughout practices (multiple sites and flexible schedule).</li>
<li>Associate degree or additional academic coursework preferred.</li>
<li>Previous medical assisting experience in an outpatient setting preferred.</li>
<li>Proficiency with OSHA standards including disposal of biohazard waste preferred.</li>
<li>Multi-specialty experience in a high-volume setting preferred.</li>
<li>Prior EMR experience, Epic preferred.</li>
<li>Spanish-speaking preferred.</li>
</ul>
Hourly Rate Ranges: $24.52 - $33.84
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.</div>

Certified Medical Assistant #Full Time

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