call center representative Jobs in New York

call center representative

customer service representative Jobs in New York

customer service representative

customer success manager Jobs in New York

customer success manager

remote customer service representative Jobs in New York

remote customer service representative

ar/ap specialist

client service representative specialty practice

murphypaintersinc

Job Overview Murphy Painters, Inc., a leading Florida-based painting company specialising in high-quality commercial and residential projects, is seeking a professional and motivated Remote Customer Service Representative to join our team. We are dedicated to exceeding client expectations through exceptional service and superior craftsmanship. This full-time, remote position is a fantastic opportunity for a self-motivated individual to be the first point of contact for our clients, ensuring a seamless and positive experience from the initial enquiry to project completion. The ideal candidate will be an outstanding communicator with a passion for customer satisfaction, playing a vital role in our daily operations and continued success. Responsibilities As a Customer Service Representative, you will be central to our client relations and operational coordination. Your primary duties will include: • Responding promptly and professionally to all incoming client enquiries via telephone, email, and our company website. • Providing detailed information about our interior and exterior painting services for both commercial and residential properties. • Scheduling initial consultations, project estimates, and work dates with clients, efficiently managing the company calendar. • Liaising with our painting crews to coordinate schedules and ensure they have all necessary project information. • Proactively communicating with clients throughout their project lifecycle to provide updates and answer questions. • Addressing and resolving any client concerns or issues with patience and a commitment to finding a satisfactory solution. • Maintaining accurate and organised client records and project details within our internal systems. Qualifications To be successful in this role, you should possess the following skills and experience: • Proven experience in a customer service, client relations, or administrative role. • Exceptional verbal and written communication skills with a professional and friendly telephone manner. • Strong organisational and time-management skills, with the ability to manage multiple tasks simultaneously. • A high level of proficiency in standard office software and a demonstrated ability to learn new systems quickly. • The discipline and focus to work independently and effectively in a remote environment. • A reliable high-speed internet connection and a dedicated, quiet workspace are essential for this role. • Experience in the home services, trades, or construction industry would be considered an advantage but is not essential. What We Offer • A competitive hourly wage of $45.00 - $60.00 USD, commensurate with experience. • The flexibility and convenience of a fully remote working arrangement. • The opportunity to be a key member of a reputable and growing company. • A supportive and collaborative team environment dedicated to quality and excellence.

Remote Customer Service Representative

School of Science and Technology

We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3>Call Center Representative Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>

Call Center Rep

Library

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3> <ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3> </h3>

Call Center Representative

Zech Group

Job Overview Zech Group is seeking a dedicated and articulate Customer Service Representative to join our dynamic team. This is a Full-Time position based in our New York, New York office. We are a customer-focused organisation committed to delivering excellence, and we are looking for an individual who shares our passion for providing outstanding support. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring customer satisfaction and loyalty. The offered compensation for this role is $15 - $30 per hour. Responsibilities - Serve as the primary point of contact for customers, handling inbound queries through phone, email, and live chat in a professional and efficient manner. - Identify and assess customer needs to provide accurate information, guidance, and solutions. - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution. - Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in our CRM system. - Process orders, forms, applications, and requests. - Communicate and coordinate with internal departments to ensure a seamless customer experience. - Develop a comprehensive knowledge of our company's products and services to answer customer questions effectively. - Contribute to team efforts by accomplishing related results as needed. Qualifications - Proven experience in a customer support or client service role. - Exceptional communication skills, both written and verbal, with a talent for active listening. - Strong problem-solving abilities and a capacity to remain calm and professional under pressure. - Proficiency in using CRM systems and the Microsoft Office Suite. - Excellent time-management and organisational skills with the ability to multi-task and prioritise work. - A patient, empathetic, and customer-oriented attitude. - A minimum of a high school diploma or equivalent is required. Benefits - A competitive hourly wage and benefits package. - Opportunities for professional development and career progression within the company. - A positive, supportive, and collaborative work environment. - Comprehensive training to ensure you have the knowledge and tools to succeed.

Customer Service Representative

Portermatt Electric Inc

Job Overview Portermatt Electric Inc. is a leading provider of quality and safe services for the commercial electrical industry. Since 1998, our mission has been to exceed customer expectations through our core values of honesty, dependability, and integrity. We are committed to fostering a friendly work environment and building lasting partnerships that ensure mutual success. We are currently seeking a dedicated and professional Remote Customer Service Representative to join our team. This is a Full-Time, remote position for candidates based in the United States. As the first point of contact for our clients, you will play a crucial role in upholding our reputation for excellence. The ideal candidate will be a clear communicator, an adept problem-solver, and passionate about delivering an outstanding customer experience. The salary for this position is $25 - $36 per hour, commensurate with experience. Responsibilities * Serve as the primary point of contact for customer enquiries via phone, email, and online platforms. * Provide accurate and helpful information regarding our services, pricing, and scheduling. * Efficiently manage and resolve customer issues and complaints with professionalism and empathy. * Schedule service appointments and coordinate with our technical teams to ensure timely service delivery. * Maintain detailed and accurate records of all customer interactions, transactions, and correspondence in our CRM system. * Process service requests, forms, and applications in a timely manner. * Follow up with customers to ensure their issues are resolved and they are satisfied with our service. * Collaborate with internal departments to streamline processes and improve the overall customer experience. * Consistently represent the company’s values of honesty, dependability, and integrity in all communications. Qualifications * Proven experience in a customer service, client support, or a similar role. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong problem-solving skills and the ability to think on your feet. * Proficiency in using CRM software and other standard office applications. * Excellent organisational and time-management skills, with the ability to multitask effectively. * A high degree of empathy, patience, and a customer-centric attitude. * The ability to work independently and effectively in a remote setting. * A dedicated, quiet home office space with a reliable, high-speed internet connection is required. * Experience in the electrical or a related trade industry is advantageous but not essential.

PowerToFly

Job Overview PowerToFly is seeking a dedicated and articulate Online Chat Support specialist to join our dynamic team. This is a Full-Time position based in New York Mills, Minnesota, United States. The successful candidate will play a crucial role in supporting our global community of over 1.1 million professionals and the organisations we partner with. At PowerToFly, we connect organisations with the AI-skilled and domain-expert talent they need to build better, more representative models. As the first point of contact for many in our diverse community, you will provide exceptional service, answer enquiries, and ensure a seamless user experience on our platform. This role offers a competitive hourly wage of $26 - $36 USD per hour. Responsibilities  <ul><li>Provide timely, professional, and accurate support to our community members and clients via live chat.</li><li>Serve as an expert on the PowerToFly platform, guiding users through features and troubleshooting issues.</li><li>Resolve user enquiries regarding our services, including talent acquisition and AI model training.</li><li>Effectively identify and escalate complex technical issues to the appropriate internal teams for resolution.</li><li>Maintain detailed and accurate records of all user interactions and feedback in our CRM system.</li><li>Contribute to our knowledge base by documenting common issues and creating helpful support articles.</li><li>Collaborate with team members to improve our support processes and overall customer satisfaction.</li><li>Uphold the professional and inclusive tone of the PowerToFly brand in all communications.</li></ul>Qualifications  <ul><li>Proven experience in a customer support, technical support, or similar client-facing role.</li><li>Exceptional written communication and interpersonal skills, with a strong command of the English language.</li><li>Excellent problem-solving skills and the ability to think critically under pressure.</li><li>Proficiency in managing multiple conversations simultaneously in a fast-paced environment.</li><li>Experience with helpdesk software (e.g., Zendesk, Intercom) and CRM systems is highly advantageous.</li><li>A high degree of empathy, patience, and a genuine desire to help others.</li><li>A strong interest in technology, artificial intelligence, and community-building is desirable.</li><li>Must be self-motivated and capable of working effectively both independently and as part of a team.</li></ul>

Online Chat Support

HELP USA

Program: Haven | Manhattan, NY 10037
 What You’ll Do
 We’re looking for a Child Care Clinical Coordinator to work with the Therapeutic Childcare and Recreation programs at HELP Haven, a transitional housing shelter for victims of domestic violence. This is a fabulous opportunity for a recent MSW graduate interested in working with children in a therapeutic setting. You’ll be responsible for completing psychosocial assessments and providing mental health counseling and crisis intervention services to children and their families.
 
Your responsibilities will include: 
<ul>
<li>Collaborating with the Child Care and Recreation Teams to develop and implement therapeutic models in both programs.</li>
<li>Collaborating with other departments at Haven to facilitate communication and provision of mental health services and to ensure positive outcomes for families.</li>
<li>Serving as liaison to advocate for and assist families with negotiation of the service delivery system, ensuring receipt of appropriate clinical, developmental, academic, and other relevant services.</li>
<li>Providing information and referral services to residents as needed.</li>
<li>Developing and facilitating therapeutic groups and workshops for residents to better support their emotional well-being.</li>
<li>Participating in weekly team meetings, individual supervision, group supervision, client case conferences, and other meetings as requested.</li>
</ul>
You’re a great fit for this role if you have: 
<ul>
<li>To be considered for this role, you must be currently registered as an LMSW or LMHC or have an MSW and become registered as an LMSW within 3 months.</li>
<li>Strong understanding of trauma-informed and trauma-responsive practice and an ability to translate knowledge about trauma-informed work into practice in a Child-Care and Recreation setting.</li>
<li>Experience navigating specific systems impacting children such as Early Intervention, Committee on Preschool Special Education (CPSE), and Committee on Special Education (CSE).</li>
<li>Physical ability to work with children in a variety of settings.</li>
<li>Experience facilitating support groups and workshops.</li>
<li>Willing to obtain SIFI certification (in order to supervise interns).</li>
<li>Bilingual (English/Spanish) a strong plus.</li>
<li>Computer literacy, particularly with Microsoft Office applications.</li>
</ul>
Compensation
 Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
 We Have GREAT BENEFITS!
 
<ul>
<li>Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.</li>
<li>Generous Paid Time Off!</li>
<li>401(k) with Company contribution, even if the employee doesn't contribute.</li>
<li>And More!</li>
</ul>
Who We Are
 
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
 
EOE. A Drug-Free Workplace.

Child Care Clinical Coordinator

Explore 133+ Client service representative specialty practice in New York this July. Find roles across top companies and apply now to boost your career.

133 client service representative specialty practice jobs In New York

Remote Customer Service Representative

Call Center Rep

Call Center Representative

Customer Service Representative

Remote Customer Service Representative

Online Chat Support

Child Care Clinical Coordinator