customer service representative Jobs in New York

customer service representative

patient care associate

benefits specialist/case manager Jobs in New York

benefits specialist/case manager

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call center representative Jobs in New York

call center representative

client service representative specialty practice

NYU Langone Health

<div>NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
 
 
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a WHNP, FNP or PA in Maternal Fetal Medicine- High Risk in Manhattan. 
 
In this role, the successful candidate will be responsible for the provision, coordination, and assurance of comprehensive nursing care using nursing process and pertinent standards of care, the diagnosis of illness and physical conditions, and performance of therapeutic, corrective, and prescriptive measures of the designated inpatient or outpatient patient population within a collaborative practice agreement established with a specific physician on the staff of NYU Hospitals Center

Job Responsibilities:
<ul>
<li>Plans and organizes care to meet individual patient needs and to ensure appropriate clinical resource utilization per protocols, pathways, and other means.</li>
<li>Monitors and trends the cost effectiveness of the position, particularly as it relates to the efficiency and performance indicators established for the service.</li>
<li>Assists in the preparation, implementation, and evaluation of research protocols when applicable.</li>
<li>Works collaboratively with nursing and other disciplines in the development and implementation of clinical studies within the area of expertise.</li>
<li>Uses evidence-based health care literature to advise and support appropriate practice changes within the designated service.</li>
<li>Participates in the development and monitoring of patient outcomes per established practice protocols for purposes of quality and performance improvement.</li>
<li>Serves as a clinical expert and resource for the education of peers and other health professionals.</li>
<li>Maintains current expertise in area of practice.</li>
<li>Promotes own professional growth and development in clinical and managerial role.</li>
<li>Considers needs and behaviors of specific patient age and cultural groups in all patient care.</li>
<li>Evaluates treatment and health care plans for effectiveness and modifies per clinical standards and practice protocols.</li>
<li>Practices as a member of the allied health staff according to the rules and regulations of the Medical Staff and bylaws as outlined in the delineation of privileges.</li>
<li>Prescribes medical equipment, devices, physical and occupational therapy, and home health services per practice protocol.</li>
<li>Prescribes in-patient and discharge medications according to New York State law, including controlled substances with DEA authorization.</li>
<li>Works collaboratively with the attending physician, consulting physician(s), and other disciplines to identify, develop, and implement an appropriate plan of care that maximizes individual patient/family preference and enhances quality, access, and cost-effective outcomes.</li>
<li>Formulates the plan of care, along with the attending physician, patient and family, based on expected goals of care and length of stay.</li>
<li>Orders customary laboratory, radiological and diagnostic studies per practice protocols, differentiates between normal/abnormal findings and follows protocols for abnormal findings, which may include referral to consulting physicians per customary pattern of the attending MD or with the collaborating physician.</li>
<li>Performs complete health history, physical examination and psychosocial assessment of patients within the designated practice or clinical unit.</li>
<li>Functions as a respectful member of the health care team.</li>
<li>Participates in designated activities related to professional nursing standards and regulations of relevant outside agencies.</li>
<li>Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of responsibilities.</li>
<li>Facilitates the continuity of care across the continuum of services, e.g. home care, other facilities, appointments with MDs etc.</li>
<li>Provides consultation about the therapeutic regimen to the nursing staff responsible for the patients care in the hospital setting.</li>
<li>Works collaboratively with nursing leadership to ensure timely communications with the nursing staff.</li>
<li>Works collaboratively with the attending physician to maintain timely and appropriate communication with family members, housestaff, other disciplines and ancillary services.</li>
<li>Participates in the development and revision of interdisciplinary and nursing standards, patient and family education materials as relevant to area of practice and expertise.</li>
<li>Works collaboratively with the interdisciplinary team including the attending physician to develop and implement the therapeutic plan of care for a group of patients and ensure communication with family members.</li>
</ul>
Minimum Qualifications:

To qualify you must have:
<ul>
<li>Licensure: Current registration as Professional Nurse in New York and Registration as Nurse Practitioner in New York.</li>
<li>Education: Master's Degree in Nursing.</li>
<li>Certification required (as soon as feasible following graduation from NP graduate program) by ANCC or Board Certification from other specialty organization that certifies Nurse Practitioners in a clinical area of practice.</li>
<li>Basic Life Support Certification through the American Heart Association.. 
 
Required Licenses: Registered Nurse License-NYS, Nurse Practitioner-NYS, Basic Life Support Cert</li>
</ul>
Preferred Qualifications:

Advanced Life Support certification (ACLS, PALS) through the American Heart Association or Neonatal Resuscitation certification (NRP) through the American Academy of Pediatrics may be required based on your selected privileges. 
Minimum of 35 years of clinical experience as a Nurse Practitioner in Maternal Fetal Medicine, High-Risk Obstetrics, OBGYN, Labor &amp; Delivery, or a closely related women's health specialty 
National Board Certification as a Women's Health Nurse Practitioner (WHNP) preferred 
At least three - five years of clinical nursing practice in the care of the patient population served; ability to apply nursing process toward achievement of specific outcomes in an organized fashion, which addresses patient/family safety and satisfaction. Previous experience as a nurse practitioner is preferred. Evidence of excellent interpersonal skills, effective communication skills, creative problem solving and excellent critical thinking and leadership; previously demonstrated ability to facilitate group processes and work cohesively and collaboratively as member of the interdisciplinary team; Effective change agent. Physical stamina, manual dexterity, visual and aural acuity to perform responsibilities. Membership in professional specialty organizations desirable

Qualified candidates must be able to effectively communicate with all levels of the organization.
 
 
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
 
 
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
 
 
View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $151,530.94 - $182,030.94 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here</div>

WHNP, FNP or PA - Maternal Fetal Medicine- High Risk - Manhattan - 8/10 hr days

Beacon Hill

<div>
 
 Our client, a top-tier investment firm, is seeking a highly capable
 
 Executive Assistant
 
 to support a dynamic team of professionals, including Managing Directors, Vice Presidents, and Associates. This individual will serve as a true partner, building strong relationships grounded in trust, discretion, and exceptional execution. The EA will manage calendars, coordinate travel, process expenses, and handle a variety of ad hoc administrative and operational responsibilities in a fast-paced environment.
 
 
 Hours are 8:45/9-5:45/6pm, requiring Monday-Thursday on-site with Fridays remote.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Supporting team members in New York City: (2) MDs and (5-6) Team members varying from VP and Associate level
 </li>
 <li>
 Adaptability to support more professionals if the team expands
 </li>
 <li>
 Manage phones / messages (a professional point of contact to clients/investors)
 </li>
 <li>
 Heavy scheduling / calendar management
 </li>
 <li>
 Booking travel (coordinating with travel agency) - domestic and international travel
 </li>
 <li>
 Handle expenses - process in a timely manner in accordance with company policy via Concur
 </li>
 <li>
 Working with Receptionist to order/coordinate catering for in office meetings when needed
 </li>
 <li>
 Assist with restaurant reservations for business meetings when needed
 </li>
 <li>
 Processing business visas when needed
 </li>
 <li>
 Printing/binding as needed or for meetings
 </li>
 <li>
 Setup video conference and presentations for meetings when needed
 </li>
 <li>
 Ad hoc projects
 </li>
 <li>
 Team player - Required to fill in for other assistants when needed (such as vacation / sick coverage)
 </li>
 </ul>
 
 
 Ideal Candidate:
 
 
 <ul>
 <li>
 Must have Bachelor's Degree
 </li>
 <li>
 3+ years' administrative assistant experience (in the financial industry ideal)
 </li>
 <li>
 Extremely polished, professional, and proactive
 </li>
 <li>
 Ability to work in a fast passed environment
 </li>
 <li>
 Exceptional communication skills both oral and written
 </li>
 <li>
 Strong experience in Microsoft Office (particularly Outlook)
 </li>
 <li>
 Familiarity with Concur a plus
 </li>
 <li>
 Tech savvy a plus (Will need to learn to use AV systems)
 </li>
 <li>
 Ability to work independently and follow through on assignments
 </li>
 <li>
 Must be very organized; impeccable attention to detail and the ability to multi-task
 </li>
 <li>
 Great attitude / Team player
 </li>
 <li>
 Must be flexible with regards to work hours; overtime may be required
 </li>
 <li>
 In person office attendance required Monday through Thursday with flexibility on Friday
 </li>
 </ul>
 
 
 Team &amp; Culture:
 
 
 <ul>
 <li>
 Join a tight-knit group of ~10 EAs in the NYC office
 </li>
 <li>
 Culture is team-first, highly collaborative, and professional
 </li>
 <li>
 The executives are thoughtful, respectful, and value partnership
 </li>
 <li>
 Office is based in Midtown with a modern, high-energy feel
 </li>
 </ul>
 
 
 Compensation/Benefits:
 
 
 <ul>
 <li>
 75-90K Base DOE + Paid OT + Bonus
 </li>
 <li>
 Competitive benefits package
 
 </li>
 </ul>
 
 Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
 
 
 
 
 California residents:
 
 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
 
 
 If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
 
 
 
 Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
 
 
 Company Profile:
 
 
 Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
 
 
 Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
 
 
 Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
 
 
 
 Benefits Information:
 
 
 
 Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
 
 
 
 
 
 We look forward to working with you.
 
 
 Beacon Hill. Employing the Future (TM)
 
</div>

Executive Assistant

<div>NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News &amp; World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.
 
 
For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Nurse Practitioner or Physician Assistant in Neuro Oncology in Manhattan. 
 
In this role, the successful candidate will be responsible for the provision, coordination, and assurance of comprehensive nursing care using nursing process and pertinent standards of care, the diagnosis of illness and physical conditions, and performance of therapeutic, corrective, and prescriptive measures of the designated inpatient or outpatient patient population within a collaborative practice agreement established with a specific physician on the staff of NYU Hospitals Center

Job Responsibilities:
<ul>
<li>Plans and organizes care to meet individual patient needs and to ensure appropriate clinical resource utilization per protocols, pathways, and other means.</li>
<li>Monitors and trends the cost effectiveness of the position, particularly as it relates to the efficiency and performance indicators established for the service.</li>
<li>Assists in the preparation, implementation, and evaluation of research protocols when applicable.</li>
<li>Works collaboratively with nursing and other disciplines in the development and implementation of clinical studies within the area of expertise.</li>
<li>Uses evidence-based health care literature to advise and support appropriate practice changes within the designated service.</li>
<li>Participates in the development and monitoring of patient outcomes per established practice protocols for purposes of quality and performance improvement.</li>
<li>Serves as a clinical expert and resource for the education of peers and other health professionals.</li>
<li>Maintains current expertise in area of practice.</li>
<li>Promotes own professional growth and development in clinical and managerial role.</li>
<li>Considers needs and behaviors of specific patient age and cultural groups in all patient care.</li>
<li>Evaluates treatment and health care plans for effectiveness and modifies per clinical standards and practice protocols.</li>
<li>Practices as a member of the allied health staff according to the rules and regulations of the Medical Staff and bylaws as outlined in the delineation of privileges.</li>
<li>Prescribes medical equipment, devices, physical and occupational therapy, and home health services per practice protocol.</li>
<li>Prescribes in-patient and discharge medications according to New York State law, including controlled substances with DEA authorization.</li>
<li>Works collaboratively with the attending physician, consulting physician(s), and other disciplines to identify, develop, and implement an appropriate plan of care that maximizes individual patient/family preference and enhances quality, access, and cost-effective outcomes.</li>
<li>Formulates the plan of care, along with the attending physician, patient and family, based on expected goals of care and length of stay.</li>
<li>Orders customary laboratory, radiological and diagnostic studies per practice protocols, differentiates between normal/abnormal findings and follows protocols for abnormal findings, which may include referral to consulting physicians per customary pattern of the attending MD or with the collaborating physician.</li>
<li>Performs complete health history, physical examination and psychosocial assessment of patients within the designated practice or clinical unit.</li>
<li>Functions as a respectful member of the health care team.</li>
<li>Participates in designated activities related to professional nursing standards and regulations of relevant outside agencies.</li>
<li>Demonstrates knowledge of the organizations Service Standards and incorporates them into the performance of responsibilities.</li>
<li>Facilitates the continuity of care across the continuum of services, e.g. home care, other facilities, appointments with MDs etc.</li>
<li>Provides consultation about the therapeutic regimen to the nursing staff responsible for the patients care in the hospital setting.</li>
<li>Works collaboratively with nursing leadership to ensure timely communications with the nursing staff.</li>
<li>Works collaboratively with the attending physician to maintain timely and appropriate communication with family members, housestaff, other disciplines and ancillary services.</li>
<li>Participates in the development and revision of interdisciplinary and nursing standards, patient and family education materials as relevant to area of practice and expertise.</li>
<li>Works collaboratively with the interdisciplinary team including the attending physician to develop and implement the therapeutic plan of care for a group of patients and ensure communication with family members.</li>
</ul>
Minimum Qualifications:

To qualify you must have:
<ul>
<li>Licensure: Current registration as Professional Nurse in New York and Registration as Nurse Practitioner in New York.</li>
<li>Education: Master's Degree in Nursing.</li>
<li>Certification required (as soon as feasible following graduation from NP graduate program) by ANCC or Board Certification from other specialty organization that certifies Nurse Practitioners in a clinical area of practice.</li>
<li>Basic Life Support Certification through the American Heart Association.. 
 
Required Licenses: Registered Nurse License-NYS, Nurse Practitioner-NYS, Basic Life Support Cert</li>
</ul>
Preferred Qualifications: 
Advanced Life Support certification (ACLS, PALS) through the American Heart Association or Neonatal Resuscitation certification (NRP) through the American Academy of Pediatrics may be required based on your selected privileges.
 
At least five years of clinical nursing practice in the care of the patient population served; ability to apply nursing process toward achievement of specific outcomes in an organized fashion, which addresses patient/family safety and satisfaction. Previous experience as a nurse practitioner is preferred. Evidence of excellent interpersonal skills, effective communication skills, creative problem solving and excellent critical thinking and leadership; previously demonstrated ability to facilitate group processes and work cohesively and collaboratively as member of the interdisciplinary team; Effective change agent. Physical stamina, manual dexterity, visual and aural acuity to perform responsibilities. Membership in professional specialty organizations desirable

Qualified candidates must be able to effectively communicate with all levels of the organization. 
 
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
 
 
NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $151,530.94 - $182,030.94 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here</div>

Nurse Practitioner or Physician Assistant - Neuro Oncology - Manhattan - 10hr Days

School of Science and Technology

We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3>Call Center Representative Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>

Job Overview We are seeking a dedicated and professional Chat Support Agent to join our team on a Full-Time basis. &nbsp;As a Chat Support Agent, you will be the first point of contact for our community, providing essential support and information to parents, students, and prospective families, and playing a key role in upholding our commitment to excellence. Responsibilities * Respond promptly and professionally to enquiries received through our live chat and other digital communication channels. * Provide accurate information regarding admissions, school programmes, events, and general school policies. * Assist users with navigating our website and student portals, troubleshooting technical issues where possible. * Escalate complex or unresolved issues to the appropriate internal department for further assistance. * Maintain detailed and accurate records of all customer interactions and resolutions. * Contribute to the development of our support resources, such as FAQs, to empower users. * Uphold the professional and caring reputation of SST in every interaction. * Identify and report on trends in customer enquiries to help improve our services. Qualifications * Proven experience in a customer service, chat support, or a similar client-facing role. * Exceptional written communication skills, with a strong command of grammar and punctuation. * Excellent typing speed and the ability to manage multiple conversations simultaneously. * Strong problem-solving skills and a patient, empathetic approach to customer support. * The ability to work independently and manage your time effectively. * Proficiency in using helpdesk software and CRM systems is highly desirable. * A genuine interest in the education sector and a commitment to supporting the mission of SST. Compensation * This position offers a competitive hourly wage ranging from $17 to $47 USD, commensurate with experience and qualifications. &nbsp;

Call Center Rep

Breaking Ground

ABOUT US: - We believe that everyone deserves a home!
 
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
 
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
 
Reporting to the Assistant Program Director, Transitional Housing the Clinical Coordinator, Transitional Housing supervises Case Managers and ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards.
 The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
<ul>
<li>Supervise a team of Case Managers</li>
<li>Provide regular, structured supervision meetings for direct reports</li>
<li>Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice</li>
<li>Development and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Interview and assess potential clients</li>
<li>Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors</li>
<li>Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement</li>
<li>Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely</li>
<li>Assess and evaluate client functioning</li>
<li>Supervise and conduct case conferences</li>
<li>Coordinate delivery of care with multiple service providers, particularly outreach teams.</li>
<li>Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness.</li>
<li>Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict</li>
<li>Perform other duties as assigned</li>
</ul>
MINIMUM QUALIFICATIONS: 
<ul>
<li>NYS Licensed Masters Social Worker (LMSW) required</li>
<li>Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred</li>
<li>Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients</li>
<li>Experience with crisis intervention, including, risk assessments and incident management</li>
<li>Ability to work successfully with a wide range of internal and external stakeholders</li>
<li>Demonstrated success in working in a fast-paced environment with multiple priorities</li>
<li>Ability to delegate and motivate staff to achieve deliverables</li>
<li>Ability to communicate (verbally and written) with diverse populations and stakeholders</li>
<li>Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required</li>
<li>Bilingual preferred</li>
</ul>
EOE/M/F/Vet/Disabled

Clinical Coordinator, Transitional Housing

Protiviti

<div>JOB REQUISITION
Security Architecture Manager
LOCATION
NEW YORK CITY
ADDITIONAL LOCATION(S)
LOS ANGELES, SAN FRANCISCO
JOB DESCRIPTION
You Belong Here
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.
At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
Where We Need You
Protiviti is looking for a Technology Consulting Manager to join our growing Cybersecurity Program &amp; Strategy &ndash; Architecture practice.
What You Can Expect
Enterprise security is being rewritten in real time. AI and agentic systems are reshaping the threat landscape, cloud-native architectures are now the default, and zero trust has moved from concept to expectation. Our clients, across financial services, healthcare, energy, technology, and manufacturing, need architects who can connect identity, data, network, workload, application, and AI into one coherent design.
That&rsquo;s the job. You&rsquo;ll work alongside Fortune 500 leaders to design security architectures that hold up in front of a CISO, a board, and an auditor, and that actually let the business move faster.
As a Manager, you&rsquo;ll partner with our clients to solve complex business problems and provide impactful advice and solutions. You&rsquo;ll develop lasting relationships with client personnel and further these relationships through quality product delivery. You&rsquo;ll foster a network within the business community and serve as an ambassador of Protiviti in the market. You will also be a mentor, trainer, and coach to Consultants and Senior Consultants as you facilitate the successful completion of project work plans.
What Will Help You Be Successful
<ul><li>You enjoy designing enterprise security architecture.
</li><li>You are motivated to learn and interested in all things related to AI&rsquo;s impact on security, including the latest trends and developments.
</li><li>You&rsquo;re a self-starter. You don&rsquo;t wait to be told what to learn. When a new framework, technology, or threat shows up, you go find out about it on your own because you find the work genuinely interesting. You see problems and you fix them. You&rsquo;d rather build a better way than complain about the current one.
</li><li>You&rsquo;re curious about AI and what it means for security and for your own craft. Maybe you&rsquo;ve experimented with the tools, maybe you&rsquo;re using them to make your own work faster, maybe you&rsquo;ve already started forming views on where this is heading. Wherever you are on that journey, you&rsquo;re actively engaged, not waiting it out.
</li><li>You care about the people on your team. You want to be the reason someone two or three levels below you grows into the next senior leader in this practice.
</li></ul>Do Your Talents Include the Following?
<ul><li>5+ years in security architecture, security engineering, security consulting, or a closely related discipline
</li><li>Hands-on experience designing security solutions in at least one major cloud platform (AWS, Azure, or GCP) and across two or more of: identity, data protection, network security, application security
</li><li>Working knowledge of security frameworks: NIST CSF, ISO 27001, and at least one of CRI Profile, CMMC, or an industry-specific regime and the judgment to know when to apply which
</li><li>Strong communicator. You can explain an architecture decision to an engineer, a CISO, and a board without changing the substance
</li><li>Team leadership experience : Coaching, performance development, and oversight of delivery quality
</li><li>What will make you stand out
<ul><li>Depth in two or more cloud platforms, or specialist depth in cloud-native security (containers, Kubernetes, serverless)
</li><li>A clear, articulated point of view on AI&rsquo;s impact on cybersecurity with hands-on experimentation to back it up
</li><li>Experience with zero trust rollouts beyond the reference architecture stage
</li><li>Familiarity with infrastructure-as-code and policy-as-code (Terraform, OPA, etc.) and modern security tooling (Wiz, Prisma, Defender for Cloud, Okta/Entra, ServiceNow GRC, Archer, and the like)
</li><li>Advanced or architecture-focused credentials: CISSP-ISSAP, SABSA, TOGAF, AWS/Azure Security Specialty, GIAC GDSA/GCSA
</li><li>Published research, conference talks (RSA, Black Hat, DEF CON, BSides), open-source contributions, or active community involvement
</li><li>Experience in a regulated industry vertical (financial services, healthcare, energy, public sector)
</li></ul></li><li>What you&rsquo;ll own
<ul><li>Design enterprise security architectures across cloud, identity, data, network (zero trust, SASE/SSE), application, and where relevant OT/IoT domains
</li><li>Help clients navigate AI&rsquo;s impact on security. Secure adoption patterns, governance, and emerging risks from LLMs and agentic systems. You don&rsquo;t need to be the world&rsquo;s foremost AI expert on day one, but you should be genuinely engaged with where this is going.
</li><li>Translate architecture into roadmaps mapped to NIST CSF 2.0, ISO 27001, CRI Profile, CMMC, and industry-specific regimes and defend those roadmaps in front of executive sponsors
</li><li>Run engagement teams of consultants and senior consultants. Coach them, raise their ceiling, and help build the next generation of architects in the practice
</li><li>Build what comes next . Contribute to reference architectures, accelerators, and thought leadership
</li><li>Help win the work . Partner with directors and managing directors on pursuits, proposals, and client strategy
</li></ul></li><li>What success looks like in year one
<ul><li>Lead the security architecture workstream on 2&ndash;4 multi-quarter engagements
</li><li>Deliver at least one reference architecture or accelerator that becomes a reusable Protiviti asset
</li><li>Contribute to a published point of view, white paper, or external talk
</li><li>Develop one consultant or senior consultant into a stronger architect
</li></ul></li><li>What we offer
<ul><li>Direct involvement in some of the largest, most complex security transformations happening today
</li><li>Investment in your growth. Conferences, certifications, learning time, and access to senior mentors who want you to succeed
</li>A clear path from Manager Senior Manager Associate Director Director<li> Managing Director, with named sponsors at every step
</li><li>Internal mobility across Protiviti&rsquo;s global practice and Robert Half&rsquo;s broader platform
</li><li>A hybrid model built around the work: time on-site with clients and teammates when it matters, and the flexibility to do focused work where you&rsquo;re most effective.
</li></ul></li></ul>Your Educational and Professional Qualifications
<ul><li>Bachelor&rsquo;s degree in a relevant discipline (e.g., CS, CE, MIS, math, physics, EE, or similar) or equivalent demonstrated experience.
</li><li>5+ years working in professional services or industry.
</li><li>Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint. Secondary emphasis on Visio and Access.
</li><li>Professional Certification such as CISSP, CISM, CCSP, CISA or equivalent preferred.
</li></ul>Our Hybrid Workplace
Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.
Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job.
$138,000.00 - $219,000.00
Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job.
12%
The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job.
$154,560.00 - $245,280.00
Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year.
 
 
Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2026-01/2026_u.s._benefit_highlights.pdf .
Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time.
Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran
As part of Protiviti&rsquo;s employment process, any offer of employment is contingent upon successful completion of a background check.
Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.
In your email please include the following:
<ul><li>The specific accommodation requested to complete the employment application.
</li><li>The location(s) (city, state) to which you would like to apply.
</li></ul>For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Protiviti is not registered to hire or employ personnel in the following states &ndash; West Virginia, Alaska.
Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.
JOB LOCATION
NY PRO NEW YORK CITY</div>

Security Architecture Manager

Notchwood Landscape

Job Overview Notchwood Landscape, a leading provider of specialised landscape design, installation, and maintenance services, is seeking a dedicated and professional Online Chat Representative to join our team. This is a full-time, fully remote position. The successful candidate will be the first point of contact for our residential and commercial clients, embodying our commitment to quality and exceptional customer satisfaction. This role offers a competitive hourly rate of $22 - $26 USD. Responsibilities * Engage with prospective and existing clients via online chat to answer inquiries promptly and professionally. * Provide detailed information regarding our full range of landscaping services, including design, installation, and maintenance programmes. * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify and assess customer needs to achieve satisfaction and generate potential sales leads. * Resolve client issues and complaints with empathy and efficiency, escalating complex cases to the relevant department when necessary. * Accurately record and maintain client interaction details in our company database. * Develop and maintain a comprehensive knowledge of the company’s services and processes. Qualifications * Demonstrable experience in a customer service, online support, or similar client-facing role. * Exceptional written communication and interpersonal skills, with impeccable grammar and attention to detail. * Strong typing proficiency and the ability to manage multiple chat conversations simultaneously. * A high degree of professionalism and a patient, customer-oriented approach. * The ability to work independently and effectively in a remote environment. * Excellent problem-solving abilities and a proactive mindset. * An interest in or prior experience within the landscaping or horticulture industry would be advantageous. Benefits * Work from the comfort of your own home with a fully remote position. * Receive a competitive hourly wage. * Opportunity to be part of a reputable company dedicated to creating beautiful outdoor spaces.

Online Chat Representative (Remote)

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