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Oceano Apex LLC

Job Title: Client Acquisition Specialist &ndash; Wealth Management (HNI Segment)Company: Oceano Apex LLCLocation: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAEEmployment Type: Full-TimeAbout Us:Oceano Apex LLC is a dynamic and forward-thinking wealth management startup based in Dubai. We are committed to providing tailored investment solutions and financial advisory services to a diverse portfolio of High Net Worth Individuals (HNIs). As a growing company, we are seeking passionate and driven individuals who thrive in a startup environment and are ready to contribute to our ambitious growth plans.Job Overview:We are looking for a fresher which is highly motivated Client Acquisition Specialist with a strong command of the Dubai financial market and proven knowledge in handling HNI clients. The ideal candidate will play a critical role in sourcing, engaging, and managing key client relationships while providing them with superior investment advisory services.Key Responsibilities:Identify, connect with, and onboard High Net Worth Individuals (HNIs) in the UAE, especially Dubai.Develop and maintain long-term client relationships by offering personalized wealth management services.Provide financial planning, investment advisory, and portfolio management services tailored to client needs.Monitor market trends, investment instruments, and regulatory changes to recommend suitable products.Collaborate with internal teams to design and implement strategic client acquisition initiatives.Represent Oceano Apex LLC at networking events, industry conferences, and client meetings.Maintain confidentiality and ensure all client interactions comply with local financial regulations.Qualifications &amp; Skills:Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or related field (CFA, CFP is a plus).Minimum 3+ years of experience in wealth management, private banking, or financial advisory roles and fresher can also apply.Strong understanding of investment products, financial markets, and wealth management principles.Excellent communication, negotiation, and interpersonal skills.Demonstrated experience in managing HNI clients in the UAE.Ability to work independently in a startup environment with a growth mindset.Fluency in English is mandatory; Arabic proficiency is an advantage.What We Offer:Competitive salary and performance-based incentives.Opportunity to be part of a fast-growing startup with a collaborative culture.A chance to build your own client portfolio and grow within the company.Exposure to high-value clients and innovative financial products.Job Type: Full-timeJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Client Acquisition Specialist – Wealth Management (HNI Segment)

Presentail

Overview Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities <ul><li>Manage inbound customer communications: Answer incoming calls and emails to address customer questions, requests and issues.</li><li>Consult on customer success: Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li>Maintain working product knowledge: Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li>Track interactions in CRM: Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul> Requirements <ul><li>Bachelor's degree or equivalent</li><li>1-2 years proven experience in supporting client success</li><li>Excellent written and verbal communication skills</li><li>Ability to address complaints and issues with effective solutions and a positive attitude</li><li>Passion for delighting customers with above and beyond service</li><li>Excellent time-management and prioritization skills</li><li>Familiarity with CRM system</li></ul>

Customer Service Agent

Presentail SA

CoinRoutes

Client Success & Trading Support Location: Dubai, UAE About CoinRoutes Inc. CoinRoutes Inc. is a leading provider of smart-order routing and algorithmic trading tools for crypto-assets, offering our clients a high-performance, algorithmic trading solution and unparalleled customer support. We work with some of the largest crypto funds and trading firms, building lasting relationships through one-on-one interactions, rapid response times, and high-touch client service. We're looking for an exceptional individual with a finance background who can enhance our client relationships while providing technical support in a dynamic, fast-paced environment. Position Details The Trading Support & Client Relationship role will serve as the primary point of contact for both technical support and relationship management, ensuring that clients receive seamless service, technical expertise, and support tailored to their needs. This role requires relocation to Dubai, UAE, and previous experience in the finance or crypto industry. Responsibilities <ul> <li>Client Interaction & Relationship Management: <ul> <li>Serve as a key contact for clients, responding to inquiries and providing proactive assistance through email, Slack, Telegram, phone, email, and other channels.</li> <li>Establish and maintain strong client relationships, understanding their specific needs to provide customized support and advice.</li> <li>Conduct one-on-one client consults to demonstrate and explain available order algorithms and parameters, addressing questions about trading strategies and technology.</li> </ul> </li> <li>Technical Support & Troubleshooting: <ul> <li>Act as the first line of support for technical issues, troubleshooting and resolving client issues related to the front-end UI, API connectivity (REST, WebSocket, FIX), and backend systems.</li> <li>Document issues comprehensively, following tickets through to resolution and escalating complex issues as needed.</li> <li>Collaborate with internal teams, including development and sales, to communicate client feedback and help refine products and services.</li> </ul> </li> <li>Product Knowledge & Client Education: <ul> <li>Educate clients on CoinRoutes products, including algorithmic suites and trading parameters, to enhance their understanding and effective use of our tools.</li> <li>Stay updated on cryptocurrency trading and financial markets to provide valuable insights and guidance to clients.</li> <li>Assist with quality-assurance testing, contributing to a collaborative and supportive team culture.</li> </ul> </li> </ul> Requirements <ul> <li>2-4 years of experience in finance, crypto, or a related field with an understanding of trading products (spot trading, derivatives, futures).</li> <li>Willingness to relocate and work in our Dubai office in person.</li> <li>Excellent interpersonal and communication skills with the ability to provide high-touch client service.</li> <li>Technical troubleshooting skills related to APIs (REST, WebSocket, FIX), and system logs.</li> <li>Strong organizational and multitasking abilities to meet deadlines and follow structured procedures.</li> <li>Adaptability and a proactive approach in a fast-evolving technology environment.</li> </ul> Preferred Qualifications <ul> <li>Experience with algorithmic trading desks, trading technology firms, or financial markets.</li> <li>Self-starter with the ability to operate independently while supporting team objectives.</li> <li>Capacity to build lasting client relationships through responsive and personalized support.</li> <li>Willingness to travel occasionally for client meetings and conferences.</li> </ul> CoinRoutes Inc. is an equal opportunity employer. We're committed to hiring the best people regardless of race, religion, sex, sexual orientation and expression, national origin, age, disability or genetics.

Client Success & Trading Support - Dubai

Choose UAE

<div>
 
 
 Operations &amp; Client Relations Specialist
 
 
 
 
 
 
 
 Choose UAE &ndash; Operations &amp; Customer Service Team
 
 
 
 We are looking for an
 
 Operations &amp; Client Relations Specialist
 
 to join our growing Operations team at
 
 Choose UAE
 
 .
 
 
 
 
 
 This pivotal role is central to our business setup services&mdash;covering everything an entrepreneur needs, from
 
 company formation and visas to banking applications, PRO tasks, and beyond
 
 . You will act as the bridge between our clients, internal team, vendors, and government jurisdictions, ensuring a seamless and professional experience throughout the business setup journey.
 
 
 
 
 
 
 Key Pre-Requisites:
 
 
 <ul>
 <li>
 Prior experience in
 
 hospitality, business services, or customer service
 
 roles.
 </li>
 <li>
 Background in
 
 office administration
 
 or
 
 operations support
 
 .
 </li>
 <li>
 Basic knowledge of
 
 project management
 
 is a plus.
 </li>
 <li>
 
 Immediate or short-notice availability
 
 .
 </li>
 <li>
 Completion of our
 
 application form
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Primary Liaison
 
 : Serve as the first point of contact for both clients and internal team members throughout the setup lifecycle&mdash;from sales handover to successful completion.
 </li>
 <li>
 
 End-to-End Business Setup
 
 : Manage and coordinate services such as
 
 company formation, visa applications, Emirates ID, medical testing, banking applications, PRO services, and other jurisdiction requirements
 
 .
 </li>
 <li>
 
 Client &amp; Team Coordination
 
 : Ensure smooth communication between clients, vendors, and jurisdictions while supporting internal teams with updates and progress tracking.
 </li>
 <li>
 
 Customer Success
 
 : Maintain high customer satisfaction by addressing queries promptly, resolving issues professionally, and guiding clients step-by-step through the process.
 </li>
 <li>
 
 Vendor &amp; Jurisdiction Management
 
 : Work directly with free zones, mainland authorities, banks, and other partners to deliver on service requirements efficiently.
 </li>
 <li>
 
 Process Innovation
 
 : Suggest and implement improvements in workflows and service delivery to enhance efficiency, compliance, and client experience.
 </li>
 <li>
 
 Feedback &amp; Improvement
 
 : Establish feedback loops with clients and internal teams to strengthen our service quality and ensure proactive issue resolution.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Operations and Client Relations Executive

Youandeye Advertising LLC

We are looking for a proactive and detail-oriented Emirati Product Specialist to support product development, market research, sales support, and client engagement. This role plays a key part in ensuring product success by coordinating between the sales, marketing, and technical teams while maintaining strong knowledge of the company&rsquo;s products and services.Requirements<ul><li>UAE National (Emirati) &ndash; Mandatory</li><li>Bachelor&rsquo;s degree in Business, Marketing, Engineering, IT, or related fields</li><li>Fresh graduate or 1&ndash;2 years experience in sales, product support, or marketing</li><li>Strong communication and presentation skills in Arabic and English</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Ability to grasp technical concepts quickly</li><li>Strong analytical, research, and documentation skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li></ul>Preferred Qualities<ul><li>Interest in product development and customer engagement</li><li>Problem-solving and critical-thinking ability</li><li>Confidence in client interactions and product demos</li><li>Team player with strong coordination skills</li></ul>Job Type: Full-time

Product Specialist-EMIRATI (UAE National)

Cercli (YC S23)

Onboard new customers into Cercli platform and manage implementations end-to-end (project management).Configure Cercli settings and parameters for each customer.Thoroughly support customers with their data migration (advanced Excel / Google Sheet data handling).Train new and existing customers on Cercli best practices and latest features.Manage existing customer relationships by regularly checking in and anticipating needs.Support with product marketing campaigns, communications and customer engagement (Pylon).Organize customer events and package deliveries. Manage logistics accordingly.Support customers with daily requests (Pylon).Create and update how-to guide knowledge base articles (Pylon / Notion).Strong English communications skills required. Arabic speaker a strong plus.

Customer Success Specialist

Explore 4150+ Client success specialist in Dubai this December. Find roles across top companies and apply now to boost your career.

4150 client success specialist jobs IN Dubai

Client Acquisition Specialist – Wealth Management (HNI Segment)

Customer Service Agent

Customer Service Agent

Client Success & Trading Support - Dubai

Operations and Client Relations Executive

Product Specialist-EMIRATI (UAE National)

Customer Success Specialist