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customer service executive Jobs in Karachi

customer service executive

customer support

client support consultant

Softvira

We are seeking a Customer Support Specialist with exceptional communication skills and expertise in delivering high-quality customer service. The ideal candidate will have experience using modern tools such as CRMs and demonstrate a proactive approach to client interactions.Responsibilities:Provide top-notch customer support to clients, addressing inquiries and resolving issues related to the financial services.Communicate with customers and clients via phone, email, and chat.Collaborate with cross-functional teams to ensure seamless communication and resolution of customer concerns.Maintain accurate and detailed records of customer interactions within our CRM system.Basic knowledge of MS Office applications, including Word, Excel, and Outlook.Identify opportunities for process improvements and contribute to the enhancement of customer support procedures.Maintain high-quality standards in customer interactions and responses.Requirements:O / A Levels or Bachelor's degree.Proven experience in an international customer support role.Exceptional communication skills, both written and verbal.Knowledge of Tech Savy and how to use Google Sheets &amp; DocsStrong problem-solving skills and a customer-centric approach to handling inquiries.Familiarity with using chatbots.Ability to work independently and collaboratively in a fast-paced environment.Benefits: Market Competitive SalaryAttendance &amp; Punctuality AllowanceTransportation AllowanceIPD and OPD Opportunities for professional growthLocation: Shahra-e-Faisal (Fortune Tower)Job Type: Full-timePay: Up to Rs140,000.00 per monthWork Location: In person

Customer Support Specialist (Night Shift)

Eila Implex

Position: Business Development Consultant We are seeking a proactive and results-driven Business Development Consultant. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and promoting business to corporate clients.Key Responsibilities<ul><li>Identify and approach potential clients through cold calling, networking, and market research.</li><li>Conduct client meetings and presentations to introduce recruitment services and understand hiring needs.</li><li>Generate new business by actively hunting and acquiring corporate clients.</li><li>Prepare and share customized proposals, service agreements, and commercial terms with clients.</li><li>Arrange and conduct client visits to strengthen relationships and close deals.</li><li>Maintain strong follow-ups with prospects to convert leads into long-term clients.</li><li>Coordinate with the recruitment team to ensure timely delivery of suitable candidates.</li><li>Achieve assigned monthly and quarterly business targets.</li><li>Maintain accurate records of leads, client interactions, and sales pipeline.</li><li>Stay updated on market trends and competitor activities in the recruitment industry.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in business development, sales, or client acquisition (HR consultancy experience preferred).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Confidence in cold calling and client handling.</li><li>Ability to work in a target-driven environment.</li><li>Willingness to travel for client meetings and visits.</li></ul>Core Competencies<ul><li>Client acquisition &amp; relationship management</li><li>Proposal writing and negotiation</li><li>Communication and interpersonal skills</li><li>Sales closing and follow-up</li><li>Self-motivated and result-oriented approach</li></ul>Pay: Rs90,000.00 - Rs120,000.00 per hourWork Location: In person

Business Development Consultant

Salman & Raheel Chartered Accountants

We are hiring - Functional ERP Consultant (Odoo / ERPNext) Location: Karachi (Onsite) Experience Level: 2 - 5 yearsRole OverviewThe role is ideal for candidates with a strong accounting or finance background who can lead Odoo and ERPNext implementation projects and mentor junior consultants.Key Responsibilities- Lead ERP implementation projects and ensure timely delivery.- Design system architecture and configure ERP solutions.- Gather and analyze business requirements.- Prepare functional documentation, test cases, and training materials.- Lead UAT, training sessions, and Go-Live activities.- Manage client relationships and handle complex support tickets.- Mentor junior consultants and contribute to practice growth.Required Qualifications- Bachelor&rsquo;s degree in Accounting, Finance, or Business.- CA / ACCA / CMA / MBA.- 5+ years of experience in ERP consulting and implementation.- Proven expertise in Odoo and ERPNext.- Strong communication and leadership skills. What We OfferBenefits- Leadership opportunities in local &amp; international ERP projects- Competitive compensation and benefits package- Opportunities for professional growth and development- Collaborative work environment with a dynamic teamApplication Question(s):<ul><li>How many years of experience do you have as a Functional ERP Consultant?</li><li>How many years of experience do you have with ERP Next &amp; Odoo?</li><li>Our office located in Karachi near Chaar Minar Chorangi. Are you comfortable with working onsite?</li><li>If selected, how soon can you join?</li><li>What is your expected salary?</li><li>What is your current salary based on your salary slip?</li></ul>Work Location: In person

Functional ERP Consultant (Odoo / ERPNext)

TGT Nexus Pvt Ltd

About the RoleCarmentined is looking for a dedicated and customer-focused International Customer Support Specialist to handle US-based clients. The ideal candidate will ensure a smooth customer experience by resolving queries efficiently and maintaining high service standards.Key Responsibilities<ul><li>Handle customer queries via chat, email, and calls (US clients)</li><li>Provide accurate information regarding products and services</li><li>Resolve complaints and issues in a timely and professional manner</li><li>Maintain high customer satisfaction and service quality</li><li>Record and update customer interactions in CRM systems</li><li>Coordinate with internal teams for issue resolution</li><li>Follow up with customers to ensure complete resolution</li></ul>Requirements<ul><li>1&ndash;3 years of experience in customer support / international support</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Experience dealing with US or international clients preferred</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to handle pressure and manage multiple conversations</li><li>Basic computer skills and familiarity with CRM tools</li><li>Willingness to work night shift (US time zone)</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

International Customer Support Specialist (US Market – Night Shift)

Mataish

Job Description:Location: Gulistan E Jauhar Block 8We're looking for friendly and motivated chat support agents to join our team! As a fresher/intern, you'll get hands on experience in customer service, communication, and problem-solving.Responsibilities:- Respond to customer queries via chat- Resolve issues efficiently and professionally- Provide product info and support- Collaborate with team for complex issuesRequirements:- Excellent communication skills- Typing speed 30+ wpm- Fresher/Intern (any field)- Willingness to learn and growApply now and start your customer service journey!&quot;Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthWork Location: In person

Chat Support (Freshers/Intern's) (Night Shift)

zyltech digital 

Urgent Hiring: Chat Support ExecutiveCompany: Zyltech DigitalLocation: Gulshan-e-iqbalShift: Night Shift (10:00 PM &ndash; 7:00 AM)Job Type: Full-Time 1-6 Months Experienced in any International campaignAbout the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachFixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time, FreshersWork Location: Gulshan-e-Iqbal,karachiJob Type: Full-timeWork Location: On the road

Chat Support Executive ( Night Shift)

GROUND ZERO CONTRACTING LLC

We require a construction Supervisor to manage complete construction activitiy on site.Following Qualifications are required:- Must have a minimum Diploma in Civil Engineering.- Atleast 5 years of experience in construction of Villa&rsquo;s preferably DHA Karachi- Keen eye for details and problem solving.Job Responsibilities will include:- ensuring highest quality standards are met during construction of villa.- Looking over petty contractors to ensure highly quality of structural and finishing work Including but not limited to; Formwork, Steel reinforcement and Concrete pouring.- Ensuring all work done is according to IFC&rsquo;s and getting work approved from Client and Consultant.- Making sure that materials are upto quality and and minimizing wastage.Job Type: Full-timePay: Rs100,000.00 - Rs110,000.00 per monthWork Location: In person

Site Supervisor

Explore 817+ Client support consultant in Karachi this May. Find roles across top companies and apply now to boost your career.