customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

it support officer

client support consultant

Telemarketing

The CSR will be responsible for handling customer inquiries, resolving issues, and providing excellent service About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Skill-building workshops and career growth pathRecognition and appreciation for your contributionJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CSR - Customer Support Representative-INTERMEDIATE & FRESH GRADUATES

Impetus systems

Impetus Systems currently hiring for the position of Implementation Consultant (Male) at our Karachi office .Location: Sharah-e-Faisal, KarachiQualification &amp; Expereince: - Bachelors degree in Business, Information Technology, or a related field - 01 to 02 years of ExperienceJob Description: - Collaborate with clients to assess their business requirements and objectives. - Build and maintain strong client relationships, ensuring client satisfaction. - Lead the implementation of our solutions, including configuration, customization, and integration. - Ensure that solutions are aligned with client needs and industry best practices. - Monitor project progress, manage scope, and mitigate risks. - Provide training and knowledge transfer sessions to clients and end-users. - Ensure that clients have the skills and resources to effectively use the implemented solutions. - Offer technical support during the implementation phase, addressing client questions and issues. - Escalate technical problems to the appropriate teams for resolution. - Create and maintain implementation documentation, including project plans, technical specifications, and user guides. - Gather client feedback and insights to continuously improve our solutions and implementation processes. - Provide recommendations for product enhancements and improvements.Share your resumes at Madiha@impetussys.com with &quot;Implementation Consultant&quot; mentioned in the subject line.Job Type: Full-timeWork Location: In person

Implementation Consultant

Traventure

Umrah ConsultantTRAVENTURE TOURS Karachi office is hiring Graphic DesignerJob description:We are a reputable travel agency specializing in Hajj and Umrah services. We are currently seeking an experienced Umrah Consultant to join our team. The ideal candidate will have a deep understanding of Umrah operations, visa processing, and exceptional customer service skills. If you're passionate about providing clients with a smooth and memorable Umrah experience, we want you on our team.As an Umrah Consultant, you will be responsible for designing customized Umrah packages, managing visa applications, handling client inquiries, and ensuring exceptional service at all stages of the Umrah journey. Your role will also include staying updated with Saudi regulations, guiding clients on travel requirements, and building long-lasting relationships with clients.Key Responsibilities:<ul><li>Umrah Package Design &amp; Consultation:</li><li>Design and customize Umrah packages based on individual or group client needs.</li><li>Provide clients with detailed information regarding Umrah requirements, including documentation, travel dates, and schedules.</li><li>Guide clients through the complete booking process, from visa application to final travel arrangements.</li><li>Visa Processing &amp; Documentation:</li><li>Manage Umrah visa applications and ensure compliance with Saudi regulations.</li><li>Review and verify required documentation for accuracy.</li><li>Coordinate with embassies, consulates, and visa processing centers to secure visas for clients.</li><li>Client Relationship Management:</li><li>Communicate clearly with clients regarding their Umrah arrangements and ensure they are well-informed throughout the process.</li><li>Provide after-sales support, addressing any issues or concerns that may arise.</li><li>Build and maintain long-term relationships with clients, ensuring repeat business and referrals.</li><li>Travel Coordination:</li><li>Work with vendors, airlines, and hotels to arrange flight bookings, accommodations, and transportation for Umrah clients.</li><li>Ensure clients receive timely updates regarding their travel itineraries and documents.</li><li>Handle cancellations, modifications, and special requests related to travel arrangements.</li></ul>Qualifications and Requirements:Experience: Minimum of 5 years&rsquo; experience in Umrah consulting, travel services, or visa processing. Knowledge: Strong understanding of Umrah regulations, Saudi visa requirements, and travel planning.Skills:<ul><li>Excellent communication and customer service skills.</li><li>Ability to build strong relationships with clients.</li><li>Proficiency in Microsoft Office and experience with online booking platforms.</li><li>Ability to multitask and handle multiple client requests simultaneously.</li><li>Strong attention to detail, organization, and time management skills.</li></ul>Please submit your resume to this email connect@traventure.comJob Type: Full-timeWork Location: In person

Senior Umrah Consultant

TimesCourseFinder

About Times Course Finder (Platform of Times Consultant)Job Description:Are you someone who loves talking to people? Are you an extraordinary professional who&rsquo;s looking to change your line of work? Do you have a natural charisma and want to use that to help people make good decisions in their lives? Do you want to perfect your interpersonal skills? If you answered yes to these questions, this job might be the perfect fit for youCompany Description:Established in 2004, Times Consultant (Pvt) Ltd is Pakistan&rsquo;s largest, leading, and most trusted foreign education consultancy. With multiple global awards for excellence, we proudly represent over 1,000 international universities and operate with a team of 1,000+ professionals across 35+ locations worldwide. Backed by deep industry expertise and advanced digital systems, we provide end-to-end guidance to students, helping them achieve their academic and career goals.We have also launched TimesCourseFinder.com, the world&rsquo;s largest course search portal, designed to empower students in making informed academic decisions. The platform ensures students never have to compromise between access to reliable information and expert guidance, a vision that has received strong global recognition.Role Description:<ul><li>As an Educational Consultant in foreign education, you will have the opportunity to guide students in making the monumental decision of choosing a profession and location according to their goals and their potential</li><li>Your communication and interpersonal skills will help you understand the needs of the client. With respect and empathy, you will be supporting the client make an informed decision that will benefit them and their community</li><li>You will be collaborating with colleagues in informative sessions, taking part in public speaking and making a positive impact in your own community</li><li>Through personal development, taking part in trainings, and experience, you will be on your way to becoming a Consultant</li><li>With care for personal growth, you will be leveraging strong interpersonal skills to support clients with respect, empathy, and effective communication. Promoting these values, you will guide them in realizing their potential and navigating educational choices</li><li>Proficient in public speaking, you will create a positive impact through informative sessions</li></ul>Benefits:<ul><li>Market competitive salary packages</li><li>Strong support system</li><li>Access to Times Employee Benefits</li><li>Quarterly and annual bonuses</li><li>Performance based bonuses</li><li>Professional and personal development</li><li>On-job training</li><li>Opportunities for career advancement</li><li>Networking opportunities in the education sector</li></ul>Requirements:<ul><li>Graduation or Professional Qualification.</li><li>Excellent communication and interpersonal skills, with the ability to establish and maintain relationships</li><li>Ability to work independently and as part of a team, with exceptional organizational and time-management skills</li><li>Strong problem-solving and critical thinking skills, with attention to detail</li><li>Digital literacy with working knowledge of MS Office and Adobe Acrobat</li><li>Freshers are encouraged to apply</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: On the road

Educational Consultant

Sky Rocket

SkyLabs (Odoo Partner) organization is actively seeking an Odoo Functional Consultant to join our team. The ideal candidate will bring a wealth of experience in ERP implementation, specializing in configuring and tailoring the Odoo platform to meet our clients' diverse needs. As an Odoo Functional Consultant, you will engage with clients, analyze business processes, and design and implement customized solutions within the Odoo framework.Requirements: -Minimum 6 months to 1 year of experience. -Must have Excellent Knowledge of Odoo. -Must have a Bachelor's Degree. -Excellent customer service, and written and verbal communication skills, especially in English. -Experience with business and financial accounting principles is required.Job Description: 1. Functional requirements gathering, specifically for Odoo implementations and customizations. Analyze and document these requirements. 2. Work closely with client, functional and technical teams to implement Odoo solutions. 3. Migrate or upgrade existing Odoo implementations to newer versions of Odoo or from other accounting applications to Odoo. 4. Set and meet expectations with team members and client end users. 5. Communicate with customers about support and implementation / upgrade requirements.What do we offer?-Provident fund - Medical Reimbursement&#8203; - Paid Training &amp; Certifications and much moreJob Timing: Morning Shift-12:00 pm to 9:00 pm ( Location: Gulshan-e-Iqbal, Karachi.Job Type: Full-timePay: Rs60,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Odoo Functional Consultant- Morning Shift

Tech Cuber

Tech Cuber is hiring Odoo Functional Consultant- Onsite and Night ShiftLocation: Gulshan-e-Iqbal, Block 6, KarachiShift Timing: 9:00 PM &ndash; 6:00 AM (Night Shift)Experience Level: Mid-LevelAbout the RoleAre you passionate about ERP systems and process improvement? We're looking for a highly motivated Odoo Functional Consultant to join our team. In this role, you&rsquo;ll work directly with clients to analyze requirements, configure Odoo modules, and implement tailored solutions that drive real business impact.What You&rsquo;ll DoGather and analyze client business requirementsConfigure and customize Odoo modules (Sales, CRM, Accounting, Inventory, HR, etc.)Lead full-cycle Odoo ERP implementationsConduct user training sessions and provide post-go-live supportCollaborate with developers and project managers for solution deliveryOptimize client workflows and processes for efficiencyDocument business processes, functional specs, and user guidesPerform functional testing and validation before go-We&rsquo;re Looking ForBachelor&rsquo;s in Business, IT, Computer Science, or a related field3 years (mid level) experience in ERP implementations (preferably Odoo)Proficient in Odoo modules and ERP business processesStrong communication, analytical, and problem-solving skillsFamiliarity with Python/PostgreSQL/Odoo Framework (a plus)Odoo Functional Certification (preferred) or willingness to obtainFluency in English (Spanish/Arabic is a plus)Bonus Points ForExperience with Odoo 13.0+Knowledge of both Community and Enterprise editionsExposure to Agile/Scrum and tools like Jira or TrelloIndustry experience in manufacturing, retail, or supply chainJob Type: Full-timeWork Location: In person

Functional Consultant ODOO (Night Shift and Onsite)

Emerald Telecom Private Limited

Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education:<ul><li>Computer science graduation (Mandatory)</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have educational background in Computer Science?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 2 years (Preferred)</li></ul>Language:<ul><li>English Fluently (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Technical Support Consultant (Inbound calls -Uk & USA)

Explore 1185+ Client support consultant in Karachi this November. Find roles across top companies and apply now to boost your career.