accounts executive Jobs in House Jobs In Charge Design Mechanical Jobs In Lahore

accounts executive

customer support representative Jobs in House Jobs In Charge Design Mechanical Jobs In Lahore

customer support representative

customer sales representative Jobs in House Jobs In Charge Design Mechanical Jobs In Lahore

customer sales representative

customer service representative Jobs in House Jobs In Charge Design Mechanical Jobs In Lahore

customer service representative

customer success manager Jobs in House Jobs In Charge Design Mechanical Jobs In Lahore

customer success manager

client support executive

Programmers Force

Job OverviewWe are looking for a Client Support Executive to join our growing team. The ideal candidate will be responsible for providing timely, professional, and high-quality support to our international clients, ensuring client satisfaction and long-term retention. This role requires strong communication skills, problem-solving ability, and a customer-first mindset in a SaaS/tech-driven environment.Key Responsibilities<ul><li>Act as the first point of contact for clients via email, chat, and calls.</li><li>Resolve client queries, issues, and complaints in a timely and professional manner.</li><li>Understand product features and workflows to guide clients effectively.</li><li>Coordinate with internal teams (Product, Engineering, Sales) to resolve technical or service-related issues.</li><li>Track, document, and follow up on client issues using CRM or ticketing tools.</li><li>Maintain high customer satisfaction (CSAT) and ensure SLA compliance.</li><li>Assist in onboarding new clients and provide product walkthroughs when required.</li><li>Identify recurring issues and share insights with the product/support teams for improvement.</li><li>Maintain accurate records of client interactions and support activities.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field.</li><li>1&ndash;3 years of experience in client support, customer success, or customer service (SaaS/IT preferred).</li><li>Excellent verbal and written communication skills in English.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to handle international clients and work in night or rotational shifts.</li><li>Familiarity with CRM, ticketing systems, or helpdesk tools is a plus.</li><li>Customer-centric attitude with a calm and professional approach.</li></ul>Preferred Skills<ul><li>Experience supporting B2B or SaaS products.</li><li>Understanding of SLAs, KPIs, CSAT, and client retention metrics.</li></ul>*Job Type: Full-timePay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Executive

SoftConsults

Job Description: We are looking for a detail-oriented and proactive Accounts &amp; Support Executive to join our team. This role combines financial administration with customer and operational support. The ideal candidate will assist with daily accounting tasks, manage client inquiries, and help ensure smooth internal processes while maintaining high levels of accuracy and professionalism.Key Responsibilities Accounting/Support Responsibilities<ul><li>Handle daily bookkeeping tasks, including invoices, receipts, payments, and data entry.</li><li>Prepare and reconcile bank statements and financial records.</li><li>Support in generating monthly financial reports and summaries.</li><li>Assist with vendor and customer account management.</li><li>Maintain proper documentation and filing of financial records.</li><li>Coordinate with the finance team for audits, budgeting, and month-end closing.</li><li>Respond to customer inquiries through phone, email, or chat with professionalism and clarity.</li><li>Provide product/service information and resolve basic client issues.</li><li>Coordinate with internal teams to ensure timely issue resolution.</li><li>Assist with order processing, account updates, and data management.</li><li>Prepare reports, presentations, and documentation as required.</li><li>Support office operations and administrative tasks as needed.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field.</li><li>1&ndash;2 years of experience in accounting or client support roles (freshers with strong skills may be considered).</li><li>Proficiency in MS Office (Excel, Word) and accounting software (e.g., Tally, QuickBooks, Zoho Books).</li><li>Basic understanding of accounting principles and financial processes.</li><li>Strong communication skills (both written and verbal).</li><li>Ability to multitask, prioritize tasks, and work independently.</li><li>Excellent attention to detail, accuracy, and problem-solving abilities.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Support Executive

TA Solutios

Position: Legal Case Support Executive (UK Process)Company: XenonDev Location: Onsite, LahoreAbout the Role: XenonDev is hiring a Legal Case Support Executive for our UK-based client working in the domestic abuse support sector. The ideal candidate will handle inbound and outbound calls, manage sensitive case discussions, and maintain accurate communication records with professionalism and empathy.Key Responsibilities:<ul><li>Handle calls related to legal case work in the domestic abuse domain.</li><li>Communicate effectively with clients and authorities in the UK region.</li><li>Maintain detailed and confidential call notes and records.</li><li>Collaborate with the internal legal support team for case follow-ups and updates.</li><li>Ensure empathy, accuracy, and professionalism in every interaction.</li></ul>Requirements:<ul><li>Excellent spoken and written English (UK communication experience preferred).</li><li>Prior experience working with UK clients or processes.</li><li>Strong communication, listening, and documentation skills.</li><li>Ability to handle sensitive topics with discretion and compassion.</li></ul>Type: Full-time / Onsite Company: XenonDevIf you meet the above requirements and want to contribute to a meaningful cause, please send your CV to careers@xenondevs.comJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Legal Case Support Executive

Abacus Outsourcing

We are hiring Customer Support / KYC Verification Agents with strong written communication skills to support a Know Your Customer (KYC) process through chat and voice-based interactions.Key Responsibilities:<ul><li>Handle customer interactions via chat and calls related to KYC verification and onboarding</li><li>Assist customers with document submission, verification status, and KYC-related queries</li><li>Ensure accurate and compliant responses in line with KYC policies, SOPs, and regulatory guidelines</li><li>Maintain a minimum QA score of 90% as per project benchmarks</li><li>Follow defined workflows for identity verification, issue resolution, and escalation</li><li>Accurately document customer interactions and verification outcomes in CRM/tools</li><li>Meet productivity, quality, and compliance targets consistently</li><li>Adapt quickly during go-live phases and active production environments</li></ul>Required Skills &amp; Qualifications:<ul><li>B1-level language proficiency (mandatory)</li><li>Strong written communication skills (grammar, clarity, and professional tone)</li><li>Basic computer knowledge with good typing speed for chat support</li><li>Ability to follow strict processes, compliance standards, and quality guidelines</li><li>Attention to detail and accuracy (critical for KYC verification)</li><li>Bachelor&rsquo;s degree is mandatory</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Executive – KYC

Institute of Performance Management

Sales Executive &ndash; Luxury Fashion BrandLocation: Lahore Industry: Fashion / Bridal &amp; Groom Wear Salary: PKR 65,000 + CommissionJob Description: We are hiring a Sales Executive for a top-notch luxury fashion brand. The role involves client handling, converting appointments into sales, and delivering a premium in-studio customer experience.Key Responsibilities:<ul><li>Greet clients and guide them on products to support informed buying decisions</li><li>Convert client appointments into confirmed sales orders</li><li>Coordinate with design and production teams for order fulfillment</li><li>Maintain studio appearance and ensure products are well-presented</li><li>Handle client concerns professionally and resolve issues promptly</li><li>Maintain accurate records of sales, follow-ups, and client interactions</li><li>Deliver excellent customer service aligned with brand standards</li></ul>Requirements:<ul><li>Minimum education: Intermediate</li><li>Fashion retail brand experience preferred</li><li>Confident, well-spoken, and pleasant personality</li><li>Strong communication and customer-handling skills</li><li>Smart, client-focused, dependable, and energetic</li><li>Good coordination and organizational skills</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Sales Executive

Sharp Brains Ltd

Position: Service Delivery Executive for (Global Technical Staffing &amp; Client Projects)Role SummaryThe Service Delivery Executive is a hands-on, operational role responsible for the day-to-day execution of service delivery requirements. This role directly handles client inquiries, ensures the timely and accurate provision of technical professionals according to defined rates and SLAs, and supports the Service Delivery Manager in maintaining high client satisfaction.Responsibilities1. Handle Client Inquiries: Manage the complete lifecycle of a client inquiry, from initial requirement brief (received from the SDM/BD team) to the final placement of a technical professional.2. Technical Professional Matching: Efficiently source, screen, and vet technical professionals to find the best match based on required skills, experience, client rate card, and compliance with the negotiated SLA.3. Rate &amp; Contract Adherence: Ensure all professional submissions and placements strictly adhere to the pre-agreed client rates and contract terms, working closely with finance and legal teams.Operational Execution &amp; Compliance4. Documentation &amp; Tracking: Maintain accurate and up-to-date records of all client interactions, professional submissions, interview statuses, and placement record into company softwares.5. Quality Assurance: Conduct regular check-ins with placed professionals and clients during the initial phase of the engagement to proactively identify and resolve minor issues before they escalate.Required Expertise &amp; Qualifications<ul><li>2-3 years of experience in Technical Recruitment, Staffing, Plus in IT, Telecommunication, Engineering Industry.</li></ul>Required Expertise:<ul><li>Foundational understanding of common IT technologies, roles, and project methodologies and roles (e.g., Agile, Waterfall, Network Support Level1/Level2, Datacenter, Developers)</li><li>Proven ability to prioritize tasks and manage a high volume of client requirements simultaneously while meeting tight deadlines.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Service Delivery Executive (Global Client Managing Exp)

Magnatec Systems Private Limited

Job Description: Customer Support Executive (ERP Experience)We are seeking a dedicated and customer-focused Customer Support Executive with hands-on experience in ERP systems to support our clients by handling inquiries, technical concerns, and product-related questions. As the first point of contact, you will play a vital role in delivering exceptional customer service, ensuring client satisfaction, and supporting ERP users with system-related functionalities.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate and clear information regarding products, services, and ERP system functionalities.</li><li>Diagnose and resolve ERP-related issues by providing first-level technical support.</li><li>Address customer concerns and complaints effectively to maintain high satisfaction levels.</li><li>Document customer interactions and maintain detailed service and support records.</li><li>Coordinate with ERP consultants and technical teams to escalate and resolve complex issues.</li><li>Conduct follow-ups with customers to ensure complete resolution of reported issues.</li></ul>Requirements<ul><li>Minimum 2 years of experience in a customer support or client service role.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Strong verbal and written communication skills with a problem-solving mindset.</li><li>Basic understanding of ERP systems and common business processes.</li><li>Ability to remain calm, professional, and customer-focused in high-pressure situations.</li><li>Proficiency in basic computer applications and familiarity with CRM and ERP platforms.</li><li>This position is open to female candidates only.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Support Executive(Female)

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