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client support technician ii (mdd)

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client support specialist

Fintech

<div>Join Fintech in Tampa, Florida as a Client Support Specialist!

The Client Support Specialist position ensures a successful implementation of retailer and distributor relationships. The position encompasses a unique combination of customer support, problem solving, financial operations support, technical assistance and other functions key to our Company&rsquo;s philosophy of providing excellent customer service.

The Client Support Specialist serves as the primary customer contact through the implementation process. Client Support Specialists proactively manage customer relationships by keeping the customer abreast of the status of their setup and any issues, providing suggestions based on best practices and ensuring customers are trained and prepared for the agreed upon effective date of their relationship.

Work Hours: 10:00 AM to 7:00 PM EST

Essential Functions:
<ul>
<li>Ensure all customer calls and email requests are responded to appropriately and on a timely basis</li>
</ul><ul><li>Perform timely maintenance on customer accounts as part of setup process</li>
</ul><ul><li>Generate new revenue from existing customers through upselling and cross-selling of other Fintech products and services.</li>
</ul><ul><li>Create and maintain customer locations and relationships in the Fintech databases</li>
</ul><ul><li>Obtain and evaluate all relevant information to handle product and service inquiries</li>
</ul><ul><li>Maintain knowledge of Fintech policies, products, services and internal procedures</li>
</ul><ul><li>Educate customers on Fintech website and processes</li>
</ul><ul><li>Maintain professional skills to ensure customer satisfaction</li>
</ul><ul><li>Formulate recommendations for system enhancements and process improvements to increase efficiencies with customer support department and customer end user experience.</li>
</ul><ul><li>Assist with updating SOPs and creating training documentation for internal and external use</li>
</ul><ul><li>Keep management apprised of critical customer situations</li>
</ul><ul><li>Promote positive interactions with all Fintech business units</li>
</ul>
Qualifications:
<ul>
<li>Excellent verbal and written communication in Spanish required</li>
<li>Minimum three years customer service experience</li>
</ul><ul><li>Excellent Interpersonal Skills</li>
</ul><ul><li>Excellent Verbal and written communication skills</li>
</ul><ul><li>People-oriented and customer focused</li>
</ul><ul><li>Problem analysis and problem solving ability</li>
</ul><ul><li>Shares solution knowledge</li>
</ul><ul><li>Strategic thinking ability</li>
</ul><ul><li>Detail oriented</li>
</ul><ul><li>Exceptional organizational skills and the ability to prioritize assignments</li>
</ul><ul><li>Ability to produce results quickly and accurately</li>
</ul><ul><li>Motivated, independent, able to work under pressure to meet deadlines</li>
</ul><ul><li>Must be fluent Windows user with a basic understanding of database operation</li>
</ul><ul><li>Proficient in a number of different software applications (i.e. Word, Excel, PowerPoint ,Outlook)</li>
</ul><ul><li>Project Management and ACH processing a plus</li>
</ul><ul><li>Experience in helpdesk or ticketing system a plus</li>
</ul>
Our Benefits:
<ul>
<li>Hybrid Work</li>
</ul><ul><li>Employer Matched 401K</li>
</ul><ul><li>Company Paid Medical Insurance Option for Employee and Dependent Children</li>
</ul><ul><li>Company Paid Dental Insurance for Employee</li>
</ul><ul><li>Company Paid Vision Insurance for Employee</li>
</ul><ul><li>Company Paid Long and Short-Term Disability</li>
</ul><ul><li>Company Paid Life and AD&amp;D Insurance</li>
</ul><ul><li>18 Paid Vacation Days a Year</li>
</ul><ul><li>Six Paid Holidays</li>
</ul><ul><li>Employee Recognition Programs</li>
</ul><ul><li>Community Outreach Opportunities</li>
</ul><ul><li>Business Casual Dress Code</li>
</ul>
About Fintech:

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology.

Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech&rsquo;s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment. We E-Verify.</div>

Client Support Specialist

Tampa Divorce

This is an in-office, in person position (remote candidates will NOT be considered) at our main office, located at:13057 W Linebaugh AveTampa, FL 33626Job OverviewWe are seeking a professional, detail-oriented, and compassionate Receptionist / Legal Assistant to join our team specializing in family law and child welfare cases. This position serves as the first point of contact for clients and plays a vital role in maintaining organization, calendar control, and overall office flow.This can be an entry-level legal position with significant room for growth within our firm. While prior legal experience is a plus, we strongly value candidates with customer service or administrative assistant experience who are eager to learn and grow in the legal field.If you thrive in a structured environment, have strong attention to detail, and are passionate about supporting families and children through difficult circumstances, we would love to meet you.Key ResponsibilitiesClient Interaction &amp; Front Office Support<ul><li>Answer incoming phone calls and route them appropriately.</li><li>Greet clients and visitors in a friendly, professional, and compassionate manner.</li><li>Manage inquiries and provide general information about services.</li><li>Schedule consultations, meetings, and follow-up appointments.</li><li>Maintain a welcoming and organized reception area.</li><li>Sign for incoming packages.</li></ul>Administrative Support &amp; Calendar Control<ul><li>Maintain strict calendar control for attorneys and paralegals, including scheduling hearings, meetings, deadlines, and client appointments.</li><li>Coordinate scheduling changes and ensure all parties are properly notified.</li><li>Organize, maintain, and update client files with confidentiality and accuracy.</li><li>Handle filing, copying, scanning, and document management.</li><li>Assist with intake processes and ensure documentation is complete.Legal &amp; Case Support</li><li>Draft basic correspondence and simple legal documents under supervision.</li><li>Help track case deadlines and filing requirements.</li><li>Provide general case updates to clients as directed.</li></ul>Client Support<ul><li>Provide compassionate assistance to clients navigating sensitive legal matters.</li><li>Help clients complete required forms and explain next steps in the process.</li></ul>Qualifications<ul><li>Previous experience in customer service, receptionist, or administrative assistant roles required.</li><li>Legal office experience is a plus, but not required.</li><li>Strong organizational skills and exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage sensitive and confidential information professionally.</li><li>Proficiency in Microsoft Office (minimum 2 years required).</li><li>Ability to multitask and prioritize in a fast-paced environment.</li><li>Must be dependable, professional, and proactive.</li></ul>To apply, please send an email with your resume and a cover letter.Your cover letter must include:<ul><li>The pay range you are seeking.</li><li>Why you believe you are a strong fit for this position.</li><li>A brief description of your workplace personality.</li></ul>Please note: Attention to detail is critical in this role. Applications that do not include the requested information may not be considered.Pay: $18.00 - $20.00 per hourPay: $18.00 - $20.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Legal Receptionist/Administrative Assistant

OneTouch Direct

<div>Join OneTouch Direct as a Billingual Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE WITHIN 2 HOURS FROM TAMPA, FL
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:<ul><li>
Respond to incoming customer inquiries via phone, email, and chat.</li><li>
Demonstrate a thorough understanding of our products and services to effectively address client needs.</li><li>
Provide solutions to problems while ensuring a positive customer experience.</li><li>
Maintain accurate documentation of all client interactions.</li><li>
Work collaboratively with team members to continuously improve service delivery.</li></ul> 

Requirements 
<ul><li>
Minimum of 1-2 years of experience in customer service or support.</li><li>
Must be fluent in both English and Spanish</li><li>
Exceptional verbal and written communication skills.</li><li>
Familiarity with CRM software and customer support tools.</li><li>
Ability to work efficiently in a remote setting with minimal supervision.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Must be available to work flexible hours, including potential evenings and weekends.</li></ul>
Technical Requirements:<ul><li>
Must have a reliable desktop or laptop computer running Windows 11.</li><li>
High-speed wired internet connection is required.</li><li>
USB headset with noise-canceling capability (wireless headsets are not acceptable).</li><li>
Webcam (built-in or external) is necessary for video interactions.</li></ul> 

Benefits 
<ul>
<li>Full time. 40 hours per week schedule with overtime opportunities!</li>
<li>Great pay. Hourly base salary + benefits!</li>
<li>Training. Paid training &amp; development</li>
<li>Benefits. Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment</li></ul></div>

Bilingual Remote Client Support Agent - Tampa, FL

University of South Florida

<div>PRIMARY PURPOSE:
The Client Support Technician II is based at USF&rsquo;s Morsani College of Medicine and Heart Institute and provides advanced, in-person technical support to clients within the building, as well as to USF faculty and staff at multiple nearby downtown Tampa locations, including Tampa General Hospital. In addition to in-person support, this role also provides support to the walk‑up service desk team as needed and delivers assistance to clients through additional channels such as email, phone, and university‑approved remote support tools.
<ul><li>Hiring Range: $23.54 per hour
</li><li>Hours per Week: 40
</li><li>Shift Hours: 8AM - 5PM
</li><li>Work Schedule: Monday - Friday
</li><li>Work Location: USF Health Morsani College of Medicine, Heart Institute (560 Channelside Drive, Tampa, FL 33602), and nearby downtown Tampa locations, including Tampa General Hospital. 
</li></ul>ORGANIZATIONAL SUMMARY:
Located in the vibrant and diverse Tampa Bay region of Florida&rsquo;s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation&rsquo;s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.
USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu) 
ADDITIONAL INFO FOR APPLICANTS: The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.
USF offers GREAT BENEFITS to full time employees!!
<ul><li>Medical Insurance
</li><li>Dental Insurance
</li><li>Vision Insurance
</li><li>Paid Vacation Days
</li><li>Paid Sick Days
</li><li>11 Paid Holidays
</li><li>Various Retirement Options , including 401K employer match
</li>Tuition Assistance (available for yourself, spouse, partner or dependent) 
<li>
</li></ul>For more information about your total compensation package and other USF benefits, please visit: Work at USF</div>
 <div>PRIMARY DUTIES:
<ul><li>(40%) Client Technical Support &mdash; Primarily provide in-person advanced technical support to all employees, students, faculty, physicians, and guests at USF Health Morsani College of Medicine, Taneja College of Pharmacy, and Heart Institute (MDD) and at other nearby USF downtown locations. Additionally, other support modalities may be necessary and appropriate for a given situation: via university-approved remote support software, walk-up, email, or phone. This includes support for endpoints and peripherals, applications, operating systems, and printing and scanning devices. The technician is responsible for ticket resolution and follow-up, which includes entering thorough and accurate documentation for each incident or service request within the IT ticketing system. This position also requires providing technical support for events and exams held at MDD
</li><li>(20%) Hardware Installation and Maintenance &mdash; Install and configure new hardware and perform regular upgrades to existing systems used by faculty and staff across all downtown locations. Troubleshoot issues with existing hardware, including basic troubleshooting of Hub equipment. Assist in maintaining accurate hardware inventory and managing printer supplies at all locations
</li><li>(20%) Software Support &mdash; Maintain functional knowledge of USF standard software and applications, as well as specialized applications used by USF downtown faculty and staff. Assist personnel in troubleshooting software issues, including those related to audiovisual systems. Demonstrate proficient troubleshooting knowledge across multiple operating systems, including Apple macOS, Windows, Android, and iOS.
</li><li>(10%) Networking, Telecommunications, and Security &mdash; Maintain a working knowledge of MDD technology infrastructure and assist in the identification and resolution of network, telecommunications, and security concerns as they arise. This requires both general troubleshooting proficiency in these areas and a working understanding of the specific hardware and software configurations in use at MDD and other USF downtown locations.
</li><li>(5%) Documentation and Training &mdash; Work with the Service Management documentation team to capture, review, and maintain documentation within the internal knowledge base. Create and keep current standard operating procedures for end users. Provide one-on-one training on common hardware, office software, and specialized applications used within the organizational units.
</li><li>(5%) Meetings and Additional Responsibilities &mdash; Attend all requested meetings, including those involving key stakeholders. Performs other duties as assigned.</li></ul></div>
 <div>MINIMUM QUALIFICATIONS:
This position requires a high school diploma or equivalent, with at least two years of customer service or IT experience. Appropriate college coursework, vocational/technical training, may substitute at an equivalent rate for the required experience. Valid driver&rsquo;s license.
<div>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310.
</li></ul></div>TECHNICAL SKILLS:
<ul><li>Endpoint &amp; Peripheral Support - Proficiency in supporting desktops, laptops, mobile devices, printers, and scanners across a multi-location environment.
</li><li>Operating Systems - Hands-on troubleshooting knowledge across Apple macOS, Windows, Android, and iOS.
</li><li>Networking, Telecommunications &amp; Security - Working knowledge of network infrastructure, telecom systems, and physical/digital security technologies, with the ability to diagnose and troubleshoot issues in each area.
</li><li>Hardware Installation &amp; Maintenance - Ability to install, configure, upgrade, and repair hardware and to maintain inventory and consumable supplies.
</li><li>Software &amp; Application Support - Functional knowledge of USF standard software alongside specialized departmental applications, with the ability to troubleshoot issues across a diverse software environment.
</li><li>Remote Support Tools - Experience using university-approved remote support software to deliver off-site or desk-side assistance efficiently.
</li><li>Service Management Systems - Ability to accurately document incidents, service requests, and work performed within a formal IT service management (ITSM) platform.
</li><li>Technical Writing &amp; Knowledge Management - Skill in creating and maintaining standard operating procedures, knowledge base articles, and end-user documentation.
</li>Training &amp; Communication - Ability to deliver one-on-one training on hardware and software, and to communicate technical concepts clearly to non-technical users across multiple channels &mdash; in person, by phone, and via email. 
<li>
 
</li></ul>SOFT SKILLS:
<ul><li>Communication - The ability to convey technical information clearly and professionally across multiple channels &mdash; in person, by phone, email, and walk-up &mdash; to a diverse audience that includes faculty, staff, students, physicians, and guests.
</li><li>Problem Solving - A methodical and analytical approach to diagnosing and resolving a wide range of technical issues across hardware, software, networking, and AV systems, often under time pressure.
</li><li>Adaptability - The ability to shift between support modalities, locations, and issue types throughout the workday, including pivoting to event support or urgent incidents as they arise.
</li><li>Attention to Detail - Thoroughness in documenting incidents, service requests, and work performed accurately within the service management system, as well as maintaining hardware inventory and procedural records.
</li><li>Customer Service Orientation -A professional and patient demeanor when assisting users of varying technical abilities, ensuring a positive support experience across all interactions.
</li><li>Initiative and Self-Direction - The ability to manage multiple open incidents, prioritize effectively, and follow through on resolution and follow-up without close supervision.
</li><li>Collaboration and Stakeholder Engagement - Comfort working alongside colleagues, leadership, and departmental stakeholders in meetings and cross-functional support situations.
</li><li>Training and Knowledge Sharing - The ability to break down complex topics into accessible instruction during one-on-one training sessions with end users of varying skill levels.
</li>Professionalism and Discretion - Given the healthcare and academic environment, the ability to maintain confidentiality, uphold institutional standards, and represent IT services with professionalism at all times. 
<li>
 
</li></ul>INDUSTRY KNOWLDGE:
<ul><li>Healthcare &amp; Academic IT Environment - An understanding of how IT operations function within a combined academic and clinical setting, where the needs of researchers, educators, physicians, and administrative staff must all be supported simultaneously.
</li><li>HIPAA and Data Privacy Compliance - Familiarity with healthcare data privacy regulations, particularly HIPAA, given the clinical environment at the Morsani College of Medicine and Heart Institute. This includes understanding the handling of protected health information (PHI) and the IT security practices required to remain compliant.
</li><li>Higher Education IT Policies and Standards - Knowledge of how IT governance operates within a public university system, including adherence to institutional policies, use of university-approved tools and software, and alignment with USF-specific technology standards.
</li><li>IT Service Management (ITSM) Frameworks - Familiarity with ITSM principles and practices, such as those outlined in ITIL, which govern how incidents, service requests, and changes are logged, prioritized, and resolved in an enterprise support environment.
</li><li>Cybersecurity Fundamentals - A working understanding of endpoint security, access controls, network security practices, and the threat landscape relevant to healthcare and academic institutions, which are frequent targets of cyberattacks.
</li><li>Audiovisual and Event Technology - Knowledge of AV systems commonly used in academic medical settings, including lecture capture, conferencing platforms, and presentation infrastructure used during events and academic sessions.
</li>Medical and Academic Specialized Software - Awareness of the types of specialized applications common in medical colleges and health institutes, such as clinical research tools, electronic health record-adjacent systems, and discipline-specific academic software. 
<li>
 
</li></ul>IT COMPETENCIES:
<ul><li>Growth Mindset: Takes ownership of personal growth and embraces the concept that intelligence and talent can be developed through continuous learning. Willing to take on new challenges, and views failure as an opportunity to grow.
</li><li>Communication: Comfortable using a broad range of communication styles, and chooses appropriate, effective ways to communicate. Adapts communication style depending on the audience and situation. Listens and asks questions to develop a better understanding.
</li><li>Collaboration: Collaborates with others in the pursuit of common missions, visions, values and goals. Fosters a sense of community within and across teams, building on mutual respect, trust, and drawing on the strengths of others.
</li><li>Client Obsession: Client focused when creating solutions or solving problems, believing that everything we do is to earn and keep our clients&rsquo; trust.
</li><li>Ownership: Takes responsibility, accountability and proactively focuses on areas they can directly influence. Understands their role within the team and recognizes that they share the team&rsquo;s successes and failures.
</li><li>Outcome Driven: Focuses on desired results, business outcomes, and how to achieve them. Takes appropriate actions to ensure commitments are met and results achieved.</li></ul></div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Client Support Technician II (MDD)

Ledgent

<div>
 
 
 Accounts Payable Specialist
 
 
 
 We are currently hiring an experienced Accounts Payable Specialist on behalf of a valued client. This is an excellent opportunity for a detail-oriented accounting professional who enjoys working in a collaborative environment and takes pride in accuracy, efficiency, and strong vendor relationships.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Process high-volume invoices accurately and efficiently
 </li>
 <li>
 Perform invoice coding and ensure proper approval routing
 </li>
 <li>
 Execute 2- and 3-way matching (invoice, PO, receiving) as applicable
 </li>
 <li>
 Manage vendor relationships and respond to payment inquiries
 </li>
 <li>
 Prepare and process check runs, ACH, and wire payments
 </li>
 <li>
 Reconcile vendor statements and resolve discrepancies in a timely manner
 </li>
 <li>
 Support month-end close activities related to Accounts Payable
 </li>
 <li>
 Maintain organized and accurate AP records and documentation
 </li>
 <li>
 Collaborate closely with the accounting team and internal departments
 </li>
 <li>
 Ensure compliance with company policies and accounting procedures
 
 
 </li>
 </ul>
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Proven experience as an Accounts Payable Specialist or similar role
 </li>
 <li>
 Strong understanding of full-cycle Accounts Payable processes
 </li>
 <li>
 Experience working in high-volume or fast-paced environments
 </li>
 <li>
 Familiarity with accounting systems and ERP platforms
 </li>
 <li>
 Proficiency in Microsoft Excel and general accounting software
 </li>
 <li>
 Excellent attention to detail and organizational skills
 </li>
 <li>
 Strong communication and problem-solving abilities
 </li>
 <li>
 Ability to work independently and as part of a team
 
 </li>
 </ul>
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
 
 
</div>

Accounts Payable Specialist

National Cancer Benefits Center

Job Summary We are seeking a reliable and detail-oriented Document Preparation Specialist to join our dynamic office team in a full-time role related to federal compensation claims. In this role, you will be responsible for preparing and filling out paperwork with accuracy and efficiency. You will also be in direct communication with clients, providing them accurate information and updates. The ideal candidate is organized, personable, and has strong communication skills, both verbal and written.Key Responsibilities:<ul><li>Complete and process client paperwork with attention to detail</li><li>Prepare and mail packets to clients in a timely manner</li><li>Enter data into database with high accuracy</li><li>Answer incoming phone calls and respond to client inquiries in a professional and courteous manner</li><li>Provide clear and accurate information regarding services and processes</li><li>Maintain organized records and documentation</li><li>Assist with general office and administrative tasks as needed</li></ul>Qualifications:<ul><li>Previous customer service or administrative experience</li><li>Neat and legible handwriting</li><li>Strong verbal and written communication skills</li><li>Excellent phone etiquette and customer service skills</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Basic computer and office skills</li><li>High school diploma or equivalent (additional education is a plus)</li><li>Familiarity with office equipment (printers, copiers, mailing systems)</li></ul>What We Offer<ul><li>Stable Monday - Friday, 9-5 schedule</li><li>Professional office environment</li><li>Monthly performance-based bonus incentive</li><li>Paid time off, paid holidays, and paid sick time</li><li>Medical Insurance and 401k Plan</li><li>On site gym access</li></ul>How to Apply: Please submit your resume and a brief cover letter outlining your experience and interest in the role.Pay: $25.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Document Preparation Specialist

Fisher & Phillips LLP

<div>Presentation Design Specialist
(This full-time hybrid position is open to candidates residing in Tampa, Atlanta, or Charlotte.)
<h3 class="jobSectionHeader">Position Overview</h3>
The Presentation Design Specialist will serve as Fisher Phillips' expert in visual communication, transforming complex legal content into compelling, visually engaging presentations and marketing materials. This role requires a unique blend of design expertise and the ability to distill sophisticated legal concepts into clear, impactful graphics and slide decks that resonate with clients and business audiences. The ideal candidate is a creative problem-solver who can work collaboratively with attorneys and the marketing team to elevate the visual impact of all client-facing and business development materials. This position reports to the Sr. Manager of Creative Services.
Key Responsibilities
Presentation Design &amp; Development
<ul><li>Design and develop high-quality, visually compelling slide decks for client presentations, pitches, webinars, and conferences.</li>
<li>Transform dense legal content and complex information into clear, engaging visual narratives.</li>
<li>Collaborate with attorneys to understand key messages and translate them into effective visual storytelling.</li>
<li>Develop infographics, diagrams, flowcharts, and data visualizations that simplify complex legal concepts.</li>
<li>Apply design principles (hierarchy, typography, color theory, composition) to enhance message clarity and impact.</li>
<li>Ensure all presentations maintain brand consistency while adapting to different contexts and audiences.</li>
</ul>
Graphic Design &amp; Illustration
<ul><li>Create original illustrations, icons, and graphics that convey legal concepts in accessible, engaging ways.</li>
<li>Design custom infographics that transform data and legal processes into visual narratives.</li>
<li>Develop diagrams and visual frameworks for explaining legal strategies, compliance processes, and risk management concepts.</li>
<li>Design marketing collateral including one-pagers, brochures, email graphics, and digital assets.</li>
<li>Create social media graphics and visual content for digital platforms.</li>
<li>Produce event materials including signage, booth graphics, and promotional materials.</li>
<li>Maintain and expand the firm's visual asset library.</li>
</ul>
Brand Execution &amp; Creative Development
<ul><li>Ensure all design work adheres to brand guidelines while pushing creative boundaries.</li>
<li>Develop innovative design solutions that differentiate the firm's visual presence.</li>
<li>Contribute to the evolution of the firm's visual identity and design standards.</li>
<li>Stay current on design trends, particularly in professional services and legal marketing.</li>
</ul>
Project Management &amp; Collaboration
<ul><li>Manage multiple design projects simultaneously, prioritizing effectively to meet deadlines.</li>
<li>Present design concepts and recommendations to stakeholders.</li>
<li>Incorporate feedback efficiently while maintaining design integrity.</li>
<li>Coordinate with external vendors and printers for production of marketing materials.</li>
<li>Manage design file organization and asset management systems.</li>
</ul>
Technical Expertise
<ul><li>Master Microsoft PowerPoint for sophisticated presentation design.</li>
<li>Utilize Adobe Creative Suite (Illustrator, Photoshop, InDesign) for high-end design work.</li>
<li>Work efficiently with other design and prototyping tools as needed.</li>
<li>Optimize designs across multiple channels. (digital, print, web)</li>
<li>Maintain organized file structures and version control.</li>
</ul>
Qualifications
Required
<ul><li>Bachelor's degree in Graphic Design, Visual Communication, or related field.</li>
<li>5+ years of professional design experience with strong emphasis on presentation design.</li>
<li>Expert-level proficiency in Microsoft PowerPoint and slide deck design.</li>
<li>Advanced proficiency in Adobe Creative Suite. (Illustrator, Photoshop, InDesign)</li>
<li>Comfort working within a PC-driven environment.</li>
<li>Portfolio demonstrating ability to transform complex information into clear, compelling visuals.</li>
<li>Experience creating infographics, diagrams, and data visualizations.</li>
<li>Strong understanding of design principles, typography, and visual hierarchy.</li>
<li>Excellent communication skills and ability to articulate design decisions.</li>
<li>Proven ability to manage multiple projects and meet tight deadlines.</li>
<li>Attention to detail and commitment to quality.</li>
<li>Minimal travel of up to 5% for team meetings or professional development.</li>
</ul>
Preferred
<ul><li>Experience in professional services, legal, consulting, or B2B environment.</li>
<li>Knowledge of legal terminology and ability to quickly grasp legal concepts.</li>
<li>Experience with motion graphics or animation for presentations.</li>
<li>Familiarity with presentation software like Prezi, Canva, or similar tools.</li>
<li>Understanding of accessibility standards in design. (WCAG compliance)</li>
<li>Photography or video editing skills.</li>
<li>Experience with brand identity development.</li>
</ul>
Core Competencies
<ul><li>Visual storytelling and communication.</li>
<li>Presentation design expertise.</li>
<li>Graphic design and illustration.</li>
<li>Creative problem-solving.</li>
<li>Attention to detail.</li>
<li>Collaborative mindset.</li>
<li>Time management and prioritization.</li>
<li>Conceptual thinking.</li>
<li>Technical proficiency.</li>
<li>Adaptability and flexibility.</li>
<li>Client-service orientation.</li>
<li>Brand stewardship.</li>
</ul>
Portfolio Requirements
Candidates must submit a portfolio demonstrating:
<ul><li>Multiple examples of professionally designed slide decks/presentations.</li>
<li>Infographics and data visualizations.</li>
<li>Custom illustrations that explain complex concepts.</li>
<li>Marketing materials and collateral.</li>
<li>Before/after examples showing transformation of content. (if available)</li>
<li>Range of styles and applications.</li>
</ul>
Success Metrics
<ul><li>Quality and impact of presentation designs as measured by stakeholder feedback.</li>
<li>Timely delivery of projects within deadlines.</li>
<li>Volume of presentations and materials produced.</li>
<li>Positive attorney and client feedback on visual materials.</li>
<li>Contribution to winning pitches and successful business development efforts.</li>
<li>Efficient turnaround times on design requests.</li>
<li>Maintenance of brand consistency across all materials.</li>
<li>Innovation in visual approaches and creative solutions.</li>
</ul>
Working Environment
<ul><li>Collaborative, fast-paced professional services environment.</li>
<li>Frequent interaction with attorneys and marketing team members.</li>
<li>Mix of scheduled projects and quick-turn requests.</li>
<li>Hybrid work environment with flexibility for focused creative work.</li>
<li>Occasional evening or weekend work during peak presentation seasons.</li>
</ul>
Equal Opportunity Employer
Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws.
Why Join Us
At Fisher Phillips, exceptional talent is the foundation of our success. Joining our team means collaborating in a professional, dynamic environment leveraging cutting-edge technology. Our leadership fosters professional growth and provides opportunities to challenge yourself.
Our comprehensive benefits include health, dental, and vision insurance, a 401(k) with profit sharing, 18 days of vacation, accrue 10 sick days each calendar year and 10 paid holidays per benefit year. Wellness programs and 24/7 telehealth services support your overall well-being. Visit www.fisherphillips.com to learn more.
Additional Notes
The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Relocation costs are not covered. We are only accepting direct applicants; third-party recruiters or agencies will not be considered. No phone inquiries, please.</div>

Presentation Design Specialist

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