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client relationship manager

clients care manager

Sscegypt

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Axios International

<div>Position: Customer Care Coordinator 
Position Purpose 


The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 


The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 


At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities 

<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul> 


 Relationships 

<ul>
<li>Work closely with the Line Manager and the assigned program team.</li>
<li>Work with the related divisions of Axios.</li>
<li>Maintain ongoing and frequent communication with Axios staff.</li>
<li>External Partners.</li></ul> 


Competencies 

<ul>
<li>Application of job knowledge.</li>
<li>Concern for order and quality.</li>
<li>Adaptability and flexibility.</li></ul> 


Educational Background and Experience 

<ul>
<li>A Degree or Diploma in any medical background or social work is ideal</li>
<li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li>
<li>Experience in data monitoring and management is an advantage, though not required.</li>
<li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li>
<li>Experience in customer service management</li></ul> 


Job Circumstances 
<ul>
<li> 
The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li>
<li>Flexibility in ability to travel as well as working hours is essential.</li></ul></div>

Customer Care Coordinator (KSA)

S&P Global

About the Role: 
Grade Level (for internal use): 09
 
The Team : 
The Business Portfolio Manager plays a pivotal role in boosting the productivity of S&P Global Energy (SPGE ) Commercial Teams while delivering an exceptional customer experience. A key aspect of this role is to serve as a vital link between Commercial Managers, Commercial Contract Support, Fulfillment, Order Management, and Collections teams. By streamlining and accelerating the contract processing workflow, Business Portfolio Managers (BPMs) enhance operational efficiency, ultimately ensuring that SPGE clients receive their services promptly and effectively. BPMs contributions directly impact client satisfaction and loyalty, reinforcing SPGE commitment to providing outstanding service.
 
Responsibilities and Impact: 
This role empowers sales representatives to focus their efforts on revenue-generating activities, enhancing customer interactions and ensuring that our clients receive an outstanding, all-around service experience.
 Collaborate closely with the Commercial Contract Support (CCS), Order Management (OM), and Collection (CFR) teams to ensure the prompt and efficient implementation of commercial contracts, trials, and service changes that meet client needs.
 Facilitate the processing of auto renewals, multi-year agreements, and ad hoc sales to provide clients with seamless service continuity.
 Proactively monitor and report on contracts set to expire within six months, ensuring timely communication with CMs and clients to discuss renewal options.
 Prepare and manage necessary documentation, including Master Service Agreements (MSA) and Service Agreements (SA), for new orders and renewals, ensuring compliance with legal and pricing standards to protect client interests.
 Oversee the sales pipeline and maintain accurate Salesforce reporting.
 Respond promptly to client inquiries, ensuring a high level of service and satisfaction.
 Follow up on any open contract escalations to ensure swift resolution and maintain strong client relationships.
 Assist management in preparing impactful presentations by gathering insights and creating visuals that effectively communicate value to clients.
 Engage proactively in contract negotiations and consolidation to provide clients with essential information regarding the invoicing and payment processes.
 Support Commercial Managers and Client Development Managers in business management and account planning, providing assistance during their travel to enhance client interactions.
 
What We’re Looking For: 
The ideal candidate will build a very deep understanding on S&P Global Energy contract processing procedures. This successful candidate will have some interaction with clients. The customer experience is paramount, and they will serve as a backup fielding and directing client enquires to the right department if the Commercial Manager is unavailable.
 
Basic Qualifications: 
Highly proficient in systems (Microsoft Word, Excel, PowerPoint). Previously worked in a sales support and / or order administration role.
 Excellent organization and communication skills both written and verbal; interpersonal skills, ability to work in a team environment.
 Ability to prioritize and manage multiple projects/tasks while working in a fast paced, deadline driven environment; with strong time management skill and results oriented
 Must be able to work independently, take initiative to resolve tasks with a can-do attitude and have a financial analytical mindset
 High level of English (Verbal and Written)
 
Preferred Qualifications: 
Degree and/ or other business discipline/ training
 Strong planning and organization skills
 Has broad based knowledge of Salesforce, order processing and customer service skills
 
**This role is exclusively for Saudi nationals. Please note that we do not offer sponsorship or relocation for this position.
 
About S&P Global Energy
 At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.
 
S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
 
Job ID: 324233
 Posted On: 2025-12-28
 Location: Riyadh, Saudi Arabia

Business Portfolio Manager

Integrated Plastics Packaging

<div>
 Integrated Plastics Packaging (I.P.P), the manufacturing powerhouse of the LUTFI Group of Companies, has been a leading innovator in flexible packaging since 1999. Based in Dubai's National Industries Park, Jebel Ali Free Zone, we specialize in high-performance, customized packaging solutions for the food industry as well as hygiene, personal care, pharmaceutical, cosmetic, fertilizer, and construction sectors.
 
 
 As a trusted partner to some of the world's most iconic brands&mdash;such as Lipton, Dettol, McVitie's, Tang, Cadbury, Maggi, Emirates, and many more&mdash;we are recognized for precision, reliability, and world-class print and reproduction quality. Our commitment to excellence is reinforced by continuous investment in cutting-edge technology, globally reputed machinery, stringent safety and hygiene systems, and strategic supplier collaborations.
 
 
 At I.P.P, our people drive our success, and we empower them through a dynamic, inclusive culture where innovation thrives, learning never stops, and ownership is encouraged. With a strong "can-do" spirit and shared values, we foster passion, growth, and long-term sustainability. Joining I.P.P means your ideas matter, your development is supported, and you play a real role in shaping the future of packaging.
 
 
 
 Responsibilities
 
 
 
 We are looking for an
 
 Assistant Manage
 
 r to support the KSA Sales Manager, drive front-line sales activities, and help expand our presence in the KSA market. The responsibilities of the
 
 Assistant Manager
 
 
 &ndash;KSA
 
 include, but are not limited to:
 
 
 <ul>
 <li>
 Support the KSA Sales Manager in day-to-day market operations and client management.
 </li>
 <li>
 Drive front-line sales activities in KSA, including prospecting, follow-ups, and order generation.
 </li>
 <li>
 Maintain and update CRM systems with accurate client data, order details, and sales activities.
 </li>
 <li>
 Coordinate with internal teams to ensure timely order fulfillment and high-quality service delivery.
 </li>
 <li>
 Assist in managing key accounts and strengthening relationships with clients in the assigned markets.
 </li>
 <li>
 Prepare sales reports, track performance, and provide market insights to support planning and business development.
 </li>
 <li>
 Contribute to achieving sales targets for KSA and potentially Pakistan markets.
 </li>
 <li>
 Travel to KSA one week per month for client visits, account management, and business development.
 </li>
 <li>
 Collaborate with colleagues to ensure seamless communication and alignment across the sales team.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum of 7 years of sales experience in the flexible packaging industry.
 </li>
 <li>
 Direct experience in KSA market is essential.
 </li>
 <li>
 Strong front-line sales skills: prospecting, relationship building, negotiation, and order generation.
 </li>
 <li>
 Proactive, results-oriented, and able to work independently while supporting sales managers.
 </li>
 <li>
 Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
 </li>
 <li>
 Strong team player with a collaborative mindset, supporting cross-functional alignment and success.
 </li>
 <li>
 Familiarity with CRM systems.
 </li>
 <li>
 Bachelor's degree in Business, Marketing, Commerce, or a related field.
 </li>
 <li>
 Fluency in Arabic is required, strong English communication skills.
 
 
 </li>
 </ul>
 
 🚀 If this opportunity excites you, we'd love to hear from you! Apply today&mdash;our HR team will review your application and get in touch to guide you through the next steps. 🚀
 
</div>

Sales| Assistant Manager- KSA Market

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
MedTech Sales
Job Sub Function:
Capital Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Riyadh, Saudi Arabia
Job Description:
About Vision
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that&rsquo;s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs &ndash; from the pediatric to aging eye &ndash; in a patient&rsquo;s lifetime.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech<h3 class="jobSectionHeader">
Purpose:
</h3>We are seeking a results-driven Key Account Manager to oversee and develop long-term relationships with our most important clients. The Key Account Manager will be responsible for developing and implementing strategic account plans and commercial terms that align with the broader business goals and ensure high levels of customer satisfaction. Additionally, this position will focus on developing and overseeing the e-commerce channel to drive online sales and enhance customer engagement.
You will be responsible for:<h3 class="jobSectionHeader">
Duties &amp; Responsibilities</h3><ul><li>
Client Relationship Management: Foster and sustain robust relationships with key clients through consistent communication and regular engagement to ensure their needs are met and expectations exceeded.</li><li>
Account Strategy Development: Develop and execute strategic account plans tailored to the needs and goals of each key account.</li><li>
E-commerce Strategy Development:Analyze e-commerce trends, customer behaviors and competitive landscape to identify opportunities for growth. Monitor and evaluate the performance of e-commerce initiatives through analytics tools and customer feedback to measure success and optimize future strategies.</li><li>
Negotiation &amp; Renewal: Lead contract negotiations and renewals, ensuring mutually beneficial and sustainable agreements.</li><li>
Performance Monitoring: Track account health metrics and performance, ensuring customer satisfaction and loyalty.</li><li>
Opportunity and Threat Analysis: Analyze customer business opportunities and threats and design plans to capitalize on them to drive growth and mitigate risk. Identifies opportunities for field sales force to secure sales within each Key Account.</li><li>
Sales forecasting: Create precise sales predictions for key accounts by examining historical data, industry trends, and customer insights to guide business strategies and optimize resource distribution.</li><li>
Cross-Functional Collaboration: Work closely with sales, marketing, and supply team to align products/services with client needs.</li><li>
Market Insights: Analyze market trends and client needs to identify new business opportunities.</li><li>
Reporting &amp; Analysis: Prepare regular reports on account progress, forecasting, and sales performance.</li></ul>
Qualifications / Requirements:<h3 class="jobSectionHeader">
Experience Required
</h3><ul><li>Education: MBA preferred</li><li>
Years of Experience: Minimum 5 years of Key Account Management experience in Medical Devices, Pharmaceuticals or Consumer Goods. Experience in a multicultural environment and strong track record of achievements.</li><li>
Strong negotiation skills and a customer-oriented mindset.</li><li>
Experience with data analysis and the ability to derive actionable insights.</li><li>
Excellent communication and interpersonal skills.</li><li>
Language: Very good command of English. Native (or strong) command of Arabic is an asset.</li><li>
Location: Riyadh, Kingdom of Saudi Arabia
</li></ul>Required Skills:
Preferred Skills:
Brand Positioning Strategy, Communication, Competitive Landscape Analysis, Compliance Management, Customer Centricity, Customer Experience Management, Incentive Policy, Procedures, and Quotas, Industry Analysis, Market Opportunity Assessment, Problem Solving, Profit and Loss (P&amp;L) Management, Project Management, Sales Prospecting, Strategic Sales Planning, Strategic Thinking, Sustainable Procurement, Vendor Selection</div>

Key Account Manager KSA | Johnson & Johnson MedTech | Vision - Riyadh

scrub-n

Job Title: Key Account Manager (KAM) &ndash; Strategic Clients (Medical Apparel)Location: [Riyadh]Employment Type: Full-TimeAbout the CompanyWe are a leading manufacturer of high-quality medical apparel, serving hospitals, medical centers, pharmacies, and laboratories. We are seeking an experienced Key Account Manager (KAM) to manage strategic clients, strengthen relationships, and drive sustainable sales growth.Role OverviewAs a Key Account Manager, you will be the primary point of contact for strategic clients, responsible for developing long-term relationships, negotiating major contracts, and ensuring exceptional service delivery that meets client expectations while achieving company objectives.Key Responsibilities1️ Strategic Account Management<ul><li>Build and maintain strong, long-term relationships with key clients in the medical sector (hospitals, clinics, labs, suppliers, pharmacies).</li><li>Monitor account performance daily to ensure customer satisfaction and ongoing collaboration.</li><li>Understand each client&rsquo;s specific needs, including materials, sizes, packaging, and other special requirements.</li></ul>2️ Sales &amp; Order Management<ul><li>Receive client orders and accurately convert them into production requests.</li><li>Prepare professional quotations based on specifications, quantities, and delivery schedules.</li><li>Monitor orders from approval to delivery, ensuring quality and compliance with medical standards.</li><li>Coordinate with production and logistics teams to ensure timely delivery and customer satisfaction.</li></ul>3️ Financial Management &amp; Collections<ul><li>Manage client accounts receivable and ensure timely collections.</li><li>Issue and review invoices accurately and resolve any discrepancies promptly.</li><li>Prepare regular reports on sales performance and outstanding payments for management.</li></ul>4️ Negotiation &amp; Sales Target Achievement<ul><li>Negotiate pricing, contracts, and discounts to maximize company profit.</li><li>Achieve monthly and annual sales targets.</li><li>Monitor competitors&rsquo; activity and recommend product or pricing improvements.</li></ul>5️ Business Development &amp; Market Expansion<ul><li>Identify new clients and opportunities to expand the company&rsquo;s market share.</li><li>Provide strategic recommendations to enhance product lines based on market trends and client demands.</li><li>Participate in medical exhibitions and sector events to enhance company presence.</li></ul>Qualifications &amp; Requirements<ul><li>2&ndash;4 years of experience in medical apparel manufacturing (mandatory).</li><li>Strong knowledge of medical-grade materials and production processes.</li><li>Excellent negotiation, persuasion, and client relationship management skills.</li><li>Proficient in Excel, Word, ERP systems (if applicable).</li><li>Strong leadership, organizational, and problem-solving abilities; able to work under pressure.</li><li>Valid driver&rsquo;s license (if field visits are required).</li></ul>What We Offer<ul><li>Competitive base salary + attractive monthly commissions and performance incentives.</li><li>Career growth and promotion opportunities within a professional work environment.</li><li>Social and medical insurance as per company policy.</li><li>Opportunity to work with top-tier medical clients and build a strategic network.</li></ul>Job Type: Full-timePay: From ﷼4,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>sales: 3 years (Required)</li></ul>Language:<ul><li>english (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Key Account Manager (KAM)

Nahdi Medical Co.

<div>
 
 Job Description
 
 
 
 To lead the nursing team during any allotted span of duty, ensuring that the nursing and personal care of the clinic patients is maintained daily according to individual needs and capabilities. Responsible for providing medical and nursing care to patients as well as offering advice and emotional support to patients and their families, taking care of paperwork, helping doctors diagnose patients and providing advice and follow-up care. Ensuring infection control and hygiene guidelines and codes are adhered with and applied. Managing stock levels and readiness of all the medical equipment and consumable materials needed in the clinics.
 
 
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Disinfects clinical surfaces and equipment at the beginning of the day and after each patient.
 </li>
 <li>
 Greets patient to the examination room.
 </li>
 <li>
 Takes and documents medical history from patient.
 </li>
 <li>
 Screens patients for the risk of fall, nutritional deficiency, functional risk.
 </li>
 <li>
 Triage patients at the emergency room to categorize their emergency status.
 </li>
 <li>
 Performs minor wound dressings.
 </li>
 <li>
 Monitors patients under observation.
 </li>
 <li>
 Prepares and administers intramuscular and intravenous medications under aseptic conditions.
 </li>
 <li>
 Escorts patients in ambulance.
 </li>
 <li>
 Assists physicians in performing patients&rsquo; examinations and procedures.
 </li>
 <li>
 Closely follows infection control guidelines for managing patients and their body fluids.
 </li>
 <li>
 withdraws blood from patients for laboratory investigations in the emergency room.
 </li>
 <li>
 Monitors stocks of consumable material to ensure an uninterrupted supply.
 </li>
 <li>
 Keeps an inventory of medical equipment. Supervisory Tasks:
 </li>
 <li>
 Orients newly recruited nurses to the organization.
 </li>
 <li>
 Ensures the availability of the required nursing work force on daily basis.
 </li>
 <li>
 Works together with the medical director to ensure quality patients&rsquo; care.
 </li>
 <li>
 Supervises the work of the registered nurses.
 </li>
 <li>
 Performs the annual appraisal for nurses
 </li>
 <li>
 Member of the community advisory committee.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Indoors : 100%
 </li>
 <li>
 Outdoors : 0%
 </li>
 <li>
 Working Days : 6 Working Days
 </li>
 <li>
 Days off : 1 Days Off
 </li>
 <li>
 Working Hours : 8 net working hours according to shift schedule approved by head of department.
 
 
 </li>
 </ul>
 
 Job Requirement
 
 
 
 Education
 
 
 <ul>
 <li>
 BSc. In nursing from a recognized nursing college.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 5 years post-graduation + 2 years as a nurse manager in a clinical setting.
 
 
 </li>
 </ul>
 Computer Skills
 
 
 <ul>
 <li>
 Healthcare Information System
 
 
 </li>
 </ul>
 Languages
 
 
 <ul>
 <li>
 English and Arabic (fluent speaking and writing)
 </li>
 </ul>
</div>

Nursing Supervisor-Riyadh-(207274)

Explore 1138+ Clients care manager in Riyadh this January. Find roles across top companies and apply now to boost your career.