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assistant manager rcm operations Jobs in Pakistan

assistant manager rcm operations

clinic manager hospital administrator

ALLERGY CENTER

Job Description:The Allergy &amp; Asthma Centre is seeking two energetic, professional, and dedicated Female Clinic Attendants to join our clinical team at our Peshawar branch. The ideal candidates will assist with daily clinic operations, manage patient flow, and provide excellent front-desk coordination.<ul><li>Patient Coordination &amp; Privacy: Warmly welcoming patients and managing patient flow, ensuring that female patients are accommodated and assisted with the highest level of comfort, privacy, and clinical protocol.</li><li>Queue Management: Efficiently organizing patient appointments, managing the token system, and maintaining orderly turn queues at the reception desk.</li><li>Clinical Support: Assisting the specialized medical team with basic clinical coordination and patient registration.</li><li>Environment Maintenance: Ensuring the clinic maintains a clean, hygienic, and thoroughly professional environment at all times.</li></ul>Requirements &amp; Qualifications:<ul><li>Gender: Female only</li><li>Education: Minimum Matric or FA / FSc.</li><li>Experience: Fresh candidates are welcome to apply; prior experience in a clinic, hospital, or customer service setting is a plus.</li><li>Skills: Good communication skills, punctual, polite, and basic understanding of patient handling.</li></ul>How to Apply:Interested candidates can apply directly via Indeed or contact us via WhatsApp / Phone to schedule an interview.WhatsApp: +92 326 9620000 (Preferred)Mobile: 0313 5940693Landline: 091-2216920Pay: Rs10,000.00 - Rs15,000.00 per monthWork Location: In person

Female Clinic Attendant / Receptionist (2 Positions Available)

Aga Khan University

<div><div>Receptionist - Karachi - (260002EE)</div><div><div> 
</div>Receptionist - Karachi
Department: Integrated Medical Services
Entity: Aga Khan University Hospital
Location: Karachi
Introduction:
The Aga Khan University Hospital in addition to its five Hospitals creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other services. Outreach Services are designed to provide primary to secondary healthcare services to patients near their homes and are present in several cities across Pakistan. Outpatient Medical Centres offer a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics and Physiotherapy, and cater to children, adults, and elderly patients for general health checks or specific disease consultations.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Responsibilities:<ul><li>
Provide administrative services that include handling phone calls &amp; scheduling patient appointments</li><li>
Handle cash transactions and maintain accurate record of same.</li><li>
Coordinate regularly with the supervisor/coordinator to report unit-related matters and seek guidance in addressing any issues</li><li>
Maintain Patient&rsquo;s confidential medical records, electronically and physically.</li><li>
Communicate the daily appointment schedule to the nurse in charge before clinic hours to assist with preparation and ensure the smooth operation of clinic services</li><li>
Resolve any patient complaints on the spot and report them to supervisor.</li></ul></div><div></div><div><div> 
</div>Requirements:
You should have:<ul><li>
A bachelor&rsquo;s degree with two to three years of experience mainly working at front office</li><li>
Good written and verbal communication skills in English and Urdu</li><li>
Knowledge and experience of good customer service</li><li>
Ability to prioritize and coordinate multiple tasks</li><li>
Basic computer knowledge and its application</li><li>
Good email writing skills.</li><li><div>
Willingness to work in shift duties</div></li></ul><div></div> 
Comprehensive employment reference checks will be conducted.<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 15/06/2026, 6:25:24 AM</div><div>
Closing Date: 28/06/2026, 1:59:00 PM</div></div>

Receptionist - Karachi

Citi housing (PVT) LIMITED

We are looking for an experienced and highly motivated IT Manager / Network Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring smooth network operations, and providing technical support to staff. This role requires strong leadership, hands-on technical expertise, and the ability to implement IT strategies that align with organizational goals.Key Responsibilities:<ul><li>Manage and maintain the company&rsquo;s IT systems, servers, and network infrastructure.</li><li>Monitor system performance and troubleshoot issues to ensure maximum uptime.</li><li>Install, configure, and maintain hardware, software, and security solutions.</li><li>Implement and manage network security measures including firewalls, antivirus, and backup systems.</li><li>Manage user accounts, permissions, and access controls.</li><li>Oversee IT policies, procedures, and documentation.</li><li>Provide technical support and training to staff as required.</li><li>Plan and execute IT projects such as system upgrades, cloud migration, and network enhancements.</li><li>Liaise with vendors and service providers for IT procurement and support.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience as an IT Manager, Network Administrator, or similar role.</li><li>Strong knowledge of networking (LAN, WAN, VPN), Windows/Linux servers, and cloud technologies.</li><li>Hands-on experience with firewalls, routers, switches, and other networking devices.</li><li>Familiarity with cybersecurity best practices.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work under pressure and manage multiple priorities.</li></ul>Job Type: Full-timeWork Location: In personPay: Rs80,000.00 - Rs105,000.00 per monthWork Location: In person

IT Manager/ Network Administrator

<div><div>Senior Assistant, Department of Concierge Service - (260002D9)</div><div><div> 
</div>Senior Assistant, Department of Concierge Service
Entity: Aga Khan University Hospital
Location: Karachi, Pakistan
Introduction:
The Aga Khan University Hospital (AKUH) is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Responsibilities:
You will be responsible to:<ul><li>
answer phone calls professionally and relay messages to the concerned</li><li>
greet and assist patients, guests, and visitors with courteous manner</li><li>
organize and facilitate clinic appointments, including online requests</li><li>
coordinate and facilitate VIP patient visits in emergency and inpatient areas, and conduct periodic visits to admitted clients while maintaining their strict confidentiality</li><li>
provide excellent support to VIP patients and their families</li><li>
coordinate with diagnostic and support departments to ensure smooth service delivery</li><li>
collaborate with relevant departments and maintain good relationship with them</li><li>
support departmental projects and perform other assigned duties.</li></ul></div><div></div><div><div> 
</div>Requirements:
You should have:<ul><li>
a Bachelor&rsquo;s degree and at least two years of relevant or administrative experience while having industry-specific experience will be an added advantage</li><li>
professional, courteous, and patient-focused attitude and possess knowledge of general office practices</li><li>
excellent interpersonal skills, particularly communications with ability to handle stressful situations</li><li>
neat and well-groomed appearance with focus on customer experience</li><li>
proficiency in the use of computer applications, particularly MS Office package</li><li>
willingness to work in shifts and work on extended hours on need-basis.</li></ul>
Comprehensive employment reference checks will be conducted<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 12/06/2026, 12:16:29 AM</div><div>
Closing Date: 21/06/2026, 1:59:00 PM</div></div>

Senior Assistant, Department of Concierge Service

Human Capital HR Solutions

WE ARE HIRING!Business Development ManagerLocation: KarachiIndustry: Healthcare / HospitalJob Summary:Human Capital HR Solutions is hiring on behalf of Kharadar General Hospital for the position of Business Development Manager. The ideal candidate will drive business growth, strengthen strategic partnerships, enhance patient acquisition, and identify new revenue opportunities.Key Responsibilities:* Develop and execute business growth strategies* Build relationships with physicians, corporate clients, and insurance providers* Identify new business and revenue opportunities* Monitor market trends and competitor activities* Coordinate health camps and corporate wellness programs* Manage strategic partnerships and corporate accountsRequirements:* MBA from a reputable institute* More than 6 years of relevant experience, including at least 3 years in a managerial role within the hospital sector* Strong understanding of healthcare business development and hospital operations* Excellent communication, negotiation, and leadership skills* Proven ability to develop partnerships and drive business growthApply Now:Send your CV to: careers1.hc@gmail.comSubject Line: Business Development ManagerWork Location: In person

Business Development Manager

MEETING MATTERS CLINIC

Clinic Growth &amp; Business Development ManagerLead Growth. Build Relationships. Transform Lives.Meeting Matters is one of the region's leading mental health organizations, delivering evidence-based psychological services through its clinics and a growing international digital platform. Supported by our technology partner, QANZAK GLOBAL, we are integrating AI-driven solutions to redefine the future of mental healthcare and business growth.We are looking for a dynamic Clinic Growth &amp; Business Development Manager who can combine strategic thinking, exceptional communication, and proven sales expertise to drive the growth of our clinic and expand our partnerships both within and outside Pakistan.This is a leadership role for someone who enjoys building relationships, developing business opportunities, managing teams, and creating systems that deliver measurable results.Key ResponsibilitiesBusiness Development &amp; Sales<ul><li>Develop and execute strategic plans to increase clinic revenue and market presence.</li><li>Create and manage effective sales funnels that convert enquiries into long-term clients and corporate partners.</li><li>Build partnerships with universities, schools, hospitals, NGOs, corporations, insurance providers, and healthcare organizations.</li><li>Conduct professional presentations, sales meetings, and negotiations with prospective clients.</li><li>Develop and maintain a structured CRM database with systematic follow-ups and measurable outcomes.</li><li>Identify new markets and business opportunities for both Meeting Matters and, where appropriate, QANZAK GLOBAL services.</li></ul>Clinic Management<ul><li>Oversee the day-to-day business and administrative operations of the clinic.</li><li>Work closely with psychologists, administration, and leadership to ensure an outstanding client experience.</li><li>Monitor appointments, conversion rates, client satisfaction, and key business performance indicators.</li><li>Improve operational systems and implement processes that enhance efficiency and growth.</li><li>Support recruitment, onboarding, and performance management of administrative and business development staff.</li></ul>Marketing &amp; Digital Growth<ul><li>Develop data-driven marketing strategies with measurable return on investment.</li><li>Coordinate digital marketing campaigns, referral programs, partnerships, and community engagement initiatives.</li><li>Utilize CRM platforms, AI tools, analytics, and automation systems to improve marketing and sales performance.</li></ul>QualificationsEssential<ul><li>Bachelor's or Master's degree in Marketing, Business Administration, Sales, Healthcare Management, Psychology, or a related field.</li><li>Candidates with a Master's degree and a CGPA of 3.5 or above will be preferred, but outstanding candidates with a Bachelor's degree and relevant experience are strongly encouraged to apply.</li><li>Minimum 2 years of experience in business development, sales, marketing, client relationship management, or clinic administration.</li><li>Excellent written and spoken English communication skills.</li></ul>Preferred ExperienceExperience in healthcare, mental health, education, wellness, technology, or service industries will be considered an advantage.Who Should Apply?Exceptional CommunicatorOur clients and partners include international organizations and professionals. Therefore, excellent English communication skills are mandatory.Please apply only if you can confidently communicate, present, negotiate, and build relationships in English.Self-Driven ProfessionalYou are proactive, energetic, and naturally take ownership of your work. You create opportunities rather than wait for instructions and measure progress in hours rather than days.Relationship BuilderYou enjoy meeting people, building trust, and developing long-term professional partnerships that create value for everyone involved.Data-Driven Decision MakerYou believe that effective sales and marketing are driven by research, analytics, measurable outcomes, and continuous improvement&mdash;not assumptions.Organized and ReliableYou consistently meet deadlines, honour commitments, and manage multiple priorities without losing focus.Leadership PersonalityWe are looking for someone who:<ul><li>Accepts constructive feedback positively.</li><li>Takes responsibility for mistakes and learns from them.</li><li>Demonstrates empathy and emotional intelligence.</li><li>Respects colleagues and clients alike.</li><li>Is open to new ideas and continuous learning.</li><li>Leads through accountability, professionalism, and integrity.</li></ul>Our CultureWe believe in excellence, innovation, ownership, and continuous improvement.We value professionals who are passionate about building meaningful organizations rather than simply completing daily tasks. High performers will be given significant responsibility, autonomy, performance-based incentives, and opportunities to grow into senior leadership positions.Why Join Meeting Matters?<ul><li>Work with one of the region's leading mental health organizations.</li><li>Contribute to projects that create meaningful social impact while achieving measurable business growth.</li><li>Collaborate with psychologists, healthcare professionals, AI innovators, and business leaders.</li><li>Enjoy a performance-driven environment with excellent opportunities for professional and financial growth.</li></ul>Employment TypeFull-TimeIf you are ambitious, disciplined, relationship-oriented, and excited by the opportunity to grow a purpose-driven organization that changes lives, we look forward to receiving your application.Pay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English fluently (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Clinic Growth and Sales Manager

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityThis is a Shift based Hybrid (Face to Face and Online) Job. We're hiring a Client Relationship Manager (CRM) Psychologist BASED IN ISLAMABAD to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Masters Degree or MS / MPhil in Psychology</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

Explore 413+ Clinic manager hospital administrator in Pakistan this July. Find roles across top companies and apply now to boost your career.