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clinical data analyst

San Francisco Campus for Jewish Living

<div><div><p>Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.</p>
<p>
Grounded in the Jewish values of excellence, compassion, and community, the San Francisco Campus for Jewish Living&mdash;fondly referred to in the past as &quot;the Jewish Home&quot;&mdash;was founded in 1871. Today, more than 150 years later, we continue to build upon our legacy of enriching the lives of older adults through compassionate care and a steadfast commitment to excellence. We are proud to foster a culture of inclusion and to employ individuals from all backgrounds and belief systems who share our dedication to serving older adults with respect and excellence.</p>
<p><b>
Why work with us</b></p>
<ul>
<li>Mission-driven nonprofit organization rooted in dignity, compassion, and respect</li>
<li>Meaningful work that positively impacts the lives of older adults every day</li>
<li>Inclusive community, we welcome employees of all backgrounds, faiths, and identities (you do not need to be Jewish to work here)</li>
<li>Supportive, team-oriented work environment</li>
<li>Opportunities for professional growth and development</li>
<li>Competitive compensation and comprehensive benefits</li>
<li>Collaborative leadership is committed to strengthening our workplace and care experience</li>
</ul></div><p><b>
POSITION SUMMARY</b></p>
<p>
As a Clinical Data Analyst, you will support clinical operations, quality assurance, infection prevention, risk management, and nursing leadership through comprehensive data management, analysis, and reporting. You will collect, validate, analyze, and interpret clinical, staffing, and financial data to drive informed decision-making, regulatory compliance, and performance improvement initiatives. This role collaborates cross-functionally to develop actionable insights, ensure data integrity, and provide technical and administrative support to leadership while maintaining strict confidentiality and compliance standards.</p>
<p><b>
KEY RESPONSIBILITIES</b></p>
<ul>
<li>Develop and maintain data management plans, including data preparation, validation, cleaning, transformation, and modeling.</li>
<li>Perform data uploads, validation activities, maintenance, and ongoing quality checks to ensure accuracy and reliability.</li>
<li>Pull reports and key metrics from multiple databases and information systems.</li>
<li>Abstract data according to defined criteria, regulatory standards, and organizational guidelines.</li>
<li>Ensure all data management activities comply with applicable healthcare regulations and standards.</li>
<li>Maintain data integrity, completeness, and confidentiality at all times.</li>
<li>Use statistical tools and analytical techniques to identify trends, patterns, and areas for improvement in staffing, patient care, and clinical processes.</li>
<li>Create graphs, dashboards, and visual reports to support Performance Improvement initiatives (e.g., fall audits, Quality of Care projects).</li>
<li>Develop clear, concise, and actionable reports and presentations for executive leadership.</li>
<li>Collaborate with healthcare professionals to implement data-driven solutions.</li>
<li>Provide monthly clinical variance reports to the Chief Nursing Officer (CNO), including analysis of budget variances and performance drivers.</li>
<li>Review and code invoices for CNO approval; research cost drivers, liaise with business partners, and assess budget impact.</li>
<li>Generate and analyze daily scheduled versus actual worked hours to identify anomalies and recommend corrective actions.</li>
<li>Analyze overtime and extended schedules to calculate FTE requirements for leadership review.</li>
<li>Provide backup timecard support to scheduling teams and unit managers, including corrections and punch adjustments.</li>
<li>Collect, validate, and analyze staffing and census data to calculate Direct Hours Per Patient Day (DHPPD).</li>
<li>Identify workforce trends and provide insights to support operational efficiency.</li>
<li>Provide technical and administrative support to the Director of Quality Assurance, Infection Preventionist, Risk Manager, and Chief Nursing Officer.</li>
<li>Prepare findings in clear, legible formats suitable for executive review.</li>
<li>Support multi-faceted program coordination and assist with problem resolution within the facility.</li>
<li>Assist with training staff on data management tools and procedures as needed.</li>
</ul>
<p><b>JOB DETAILS</b></p>
<ul>
<li><b>Pay Rate: $33.65 - $38.46 per hour</b></li>
<li><b>Hours: Full-Time, 40 hours per week</b></li>
<li><b>Shift Schedule: Day | 8:00 AM &ndash; 5:00 PM</b></li>
<li><b>Days Off: Saturday &amp; Sunday</b></li>
<li><b>Working Days: Monday through Friday</b></li>
</ul>
<p><b>REQUIRED QUALIFICATIONS</b></p>
<ul>
<li>Bachelor's degree or higher in a health, analytics, or data-focused field (e.g., informatics, epidemiology, economics, statistics, or related discipline emphasizing analytics).</li>
<li>Minimum of one (1) year of experience working in a regulated environment.</li>
<li>One (1) year of direct experience in healthcare, senior services, or long-term care preferred.</li>
<li>Minimum of two (2) years of experience with Microsoft Office applications, including Excel (pivot tables, formulas, graphs, macros), Access (query design and database management), Word, and PowerPoint.</li>
<li>Strong understanding of data architecture and database systems.</li>
<li>Ability to work with multiple computer programs and data platforms.</li>
<li>Experience automating processes and increasing productivity through technical tools preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Demonstrated analytical and problem-solving abilities with sound decision-making skills.</li>
<li>Ability to work independently with minimal supervision and collaboratively within a team.</li>
<li>Ability to prioritize and manage multiple projects in a fast-paced, deadline-driven environment.</li>
<li>Detail-oriented with a high level of accuracy and commitment to confidentiality.</li>
<li>Knowledge of medical and clinical terminology preferred but not required.</li>
<li>Strong professional judgment and discretion in handling sensitive information.</li>
</ul>
<p><b>PHYSICAL REQUIREMENTS</b></p>
<ul>
<li>Ability to lift a minimum of twenty-five (25) pounds.</li>
<li>Ability to exert maximum muscle force to lift, push, pull, or carry.</li>
<li>Ability to use abdominal and lower back muscles over time without fatigue.</li>
<li>Ability to stand and/or sit for extended periods.</li>
<li>Ability to bend, stoop, stretch, twist, sit, and reach.</li>
<li>Fine motor skills with good visual and auditory acuity.</li>
<li>Ability to safely transport residents/patients in wheelchairs without fatigue over extended periods.</li>
</ul><div><h1 class="jobSectionHeader"><b>Our investment in you.</b></h1>
<ul><li>Full Benefits(Medical, Dental, &amp; Vision), 403(b) Retirement Plan, Paid Time Off (PTO), Tuition Reimbursement, Commuter Benefits, Weekday Shuttle Services to and from Glen Park Station.</li>
</ul><p></p><h1 class="jobSectionHeader"><b><i>San Francisco Campus for Jewish Living is committed to employing a diverse and inclusive workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.</i></b></h1>
<h1 class="jobSectionHeader"><b><i>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</i></b></h1></div></div>

Clinical Data Analyst

University of California - San Francisco

<p></p><div><div><div><div><p><b>This is an on-site position</b><br>
<br>
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.</p>
Under general supervision of the Clinical Communications Lead, this position is responsible for providing supervision and technical assistance in the development and support of clinical communications primarily at UCSF and its clinics including BCH Oakland Campuses. This position will work closely with various teams in order provide best in class service to Voalte users; interacts with clinical and business customers, as well as various IT groups, external departments, and outside vendors and consultants. This position will be a primary contact with our field services group and directly assist them with hardware. This is a hybrid onsite position with onsite days to be 5 days Mon-Fri unless otherwise approved by supervisor. Position is responsible for complex assignments that are small to significantly sized, that require independence, decision making, project management, and judgment levels beyond that of Programmer/Analyst II. Analysis of situations or data requires an in-depth evaluation of various factors. Incumbent will exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.<br>
<br>
This position will work closely with various teams in order to provide best in class service to Voalte users; interacts with clinical and business customers, as well as various IT groups, external departments, and outside vendors and consultants. This position will be a primary contact with our field services group and directly assist them with hardware.<br>
<ul><li>
Assist with resolving/troubleshooting issues (help pull log files, replicate, document).</li><li>
Assist with escalations to the appropriate Customer or vendor contact.</li><li>
Assist with escalation of issues regarding network or servers to the appropriate customer contact.</li><li>
Track and trend Clinical Communications issues to institute process improvements where possible to reduce issue escalations.</li><li>
Support new project development, including systems analysis, planning and preparation, testing and implementation and client coordination as needed.</li><li>
Develop, support and maintain systems documentation and procedures as needed and provide training to other IT staff and user clients as appropriate.</li><li>
Coordinate interactions and activities of vendors, both on-site and off-site as related to systems or areas supported.</li><li>
Assign, plan, manage and complete tasks with minimal supervision and coordinate multiple assignments concurrently.</li><li>
Coordinate and participate directly in the support of infrastructural applications, including</li><li>
Troubleshoot problems end-to-end, identifying potential root cause, coordinating service/support between Clinical Engineering, IT, Network support, server support, medical device vendors, MDI application vendor and Apex application support.</li><li>
Work with IT to coordinate security management process including risk and vulnerability analysis and related documentation associated with interconnected/integrated medical systems</li><li>
Work with clinical and application stakeholders in developing specifications for new interfaces.</li><li>
Test and provide quality control for implementation of patches, upgrades, and interfaces.</li><li>
Meet weekly with the Clinical Communication team lead to prioritize workload</li><li>
All other duties as may be assigned.</li></ul><p><br>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $101,300 - $216,700 (Annual Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>Health IT is responsible for all aspects of the clinical and business software applications of UCSF Health hospitals, practices, affiliates, and community partners. This includes the Electronic Health Record (APeX), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately 95 other software applications involved in patient care and operations.<br>
<br>
Incumbent must be able to adhere and emulate Clinical Systems and Health Informatics culture and core values as stated below:<br>
<br>
<b>&ldquo;People First:</b> Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF&rsquo;s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.<br>
<br>
The Clinical Communication group has responsibility for clinical communications, nurse call, and middleware, among others.<br>
<br>
<b>Clinical Systems Core Values include:</b><br>
<br>
<b>Judgment:</b> Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.<br>
<br>
<b>Communication</b>: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.<br>
<br>
<b>Impact:</b> Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results,<br>
exhibits bias-to-action, and avoids analysis-paralysis<br>
<br>
<b>Innovation:</b> Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.<br>
<br>
<b>Collaboration: </b>Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.</li><li>
Minimum 3 years relevant work experience</li><li>
Knowledge of JAMF and/or ability to become proficient at using the MDM</li><li>
Experience supporting and troubleshooting computer hardware and software in healthcare, preferably with nursing point of care solutions.</li><li>
Understanding and knowledge of clinical workflows, applicable to the functionality and capability of Nurse Call systems and integrated devices.</li><li>
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.</li><li>
Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.</li><li>
Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.</li><li>
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.</li><li>
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.</li><li>
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Broad and / or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.</li><li>
At least 2 years of experience in a highly regulated clinical healthcare environment.</li><li>
Working knowledge of Clinical Communications Systems</li><li>
Working knowledge of middleware systems</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what&rsquo;s possible for the patients we serve &ndash; a promise we share with the professionals who make up our team.
<br>
<br>
Consistently ranked among the top 10 hospitals nationwide by U.S. News &amp; World Report &ndash; UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Health</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>005367 CLIN APPLICATIONS PROFL 3 HX
</div></div><div><p><b>Job Category</b></p>
<div>Clinical Systems / IT Professionals
</div></div><div><p><b>Bargaining Unit</b></p>
<div>University Professional and Technical Employees - Health Care Professionals Unit (UPTE-HX)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Mission Center Building (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>Monday - Friday</div></div></div></div><div></div>

Clinical Communications Analyst

Major League Baseball (MLB)

<div>
 Our Baseball Data Platform team is looking for a Senior Data Analyst. The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Senior Data Analyst at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and leveraging data to deliver insights. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports&rsquo; richest and most robust data at your fingertips.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Investigate potential data quality issues both proactively and responsively
  </li>
  <li>
   Lead large data initiatives focused on strategic R&amp;D goals, including increasing the scalability of alerting and resolving of outlier data
  </li>
  <li>
   Implement high impact process changes with our support team based on internal operations data and logging
  </li>
  <li>
   Achieve comprehensive expertise in Baseball Data Platform. This includes knowing the schema, data lineage, and optimal usage patterns of all critical tables (e.g., pitch-by-pitch data, tracking data, weather data, etc.).
  </li>
  <li>
   Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
  </li>
  <li>
   Define and enforce high standards for data documentation, code review, and statistical best practices within the R&amp;D data team
  </li>
  <li>
   Build optimized queries and statistical reports/models, as appropriate, to identify and detect trends and present findings to MLB and Club personnel
  </li>
  <li>
   Design and produce reports delivering insights
  </li>
  <li>
   Collaborate with the Statcast engineering, product, data science, and content teams to produce the next generation of storytelling metrics
  </li>
  <li>
   Manage user accounts, permissions, and security protocols across key systems, ensuring compliance and data security standards are met
  </li>
  <li>
   Test/validate new data and metrics, and contribute input to their development
  </li>
  <li>
   Serve as the team's go-to resource for complex data problems. This involves assisting teammates with debugging inefficient queries, locating obscure data points, and understanding nuanced data definitions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience with data related to baseball
  </li>
  <li>
   Experience communicating professionally in a customer support role with technical and non-technical users
  </li>
  <li>
   Critical thinking skills and the ability to apply analytical insights to create positive change
  </li>
  <li>
   Self-motivated to seek out previously unidentified problems, resolve, and then scale them
  </li>
  <li>
   Highly collaborative in nature and team-oriented
  </li>
  <li>
   Proactive communicator with internal and external stakeholders
  </li>
  <li>
   Substantive knowledge of SQL or similar database querying experience
  </li>
  <li>
   Experience using R and/or Python for data analysis in a professional setting
  </li>
  <li>
   Knowledge of data visualization software like Looker or Tableau preferred
  </li>
  <li>
   Familiarity with baseball tracking systems, especially Statcast, is preferred
  </li>
  <li>
   Familiarity with data pipeline tools and best practices for scheduled processing and ETL/ELT is a plus
  </li>
  <li>
   Ability and desire to travel at times for baseball events and team meetings
  </li>
  <li>
   A love of baseball!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range:
 </strong>
 $120,000 - $140,000 (Base Salary) + Bonus
 <br/>
 <br/>
 As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
 <br/>
 <br/>
 <strong>
  Top MLB Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Benefits Package
  </li>
  <li>
   Company 401K Contribution
  </li>
  <li>
   Paid Time Off and Holidays
  </li>
  <li>
   Paid Parental Leave
  </li>
  <li>
   Access to Free Tickets to Baseball Games &amp; MLB.TV
  </li>
  <li>
   Discounts at MLB Store | MLBShop.com
  </li>
  <li>
   Employee Assistance Programs (EAP)
  </li>
  <li>
   Onsite/Online Training &amp; Development Programs
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Disability Benefits (short term and long term)
  </li>
  <li>
   Life and Accidental Death Insurance
  </li>
  <li>
   Pet Insurance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why MLB?
  <br/>
  <br/>
 </strong>
 Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our &ldquo;workforce athletes&rdquo; to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America&rsquo;s pastime to best serve its fans for decades to come.
 <br/>
 <br/>
 California Residents: Please see our California Recruitment Privacy Policy for more details.
 <br/>
 <br/>
 Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
 <br/>
 <br/>
 Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
 <br/>
 <br/>
 <strong>
  Are you ready to Step Up to the Plate? Apply below!
 </strong>
</div>


Senior Data Analyst, Baseball Data Platform

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.<br>
<br>
eero is seeking an experienced Customer Insights Analyst to join our Customer Experience organization. This role combines deep analytical expertise with business intelligence engineering to transform customer support data into actionable insights that drive operational excellence and enhance customer experience. The ideal candidate will build scalable analytics solutions, develop predictive models, and partner with leadership to make data-driven decisions that improve efficiency and customer satisfaction.<br>
<br>
Key job responsibilities<br>
As a Sr. Customer Insights Analyst, you will serve as the analytical backbone of our Customer Experience organization, translating complex data into clear insights that inform strategy and operations. You'll design and maintain business intelligence infrastructure, create self-service analytics tools for support leaders, and uncover patterns in customer behavior that drive product and process improvements.
<br>
<br>
<ul><li>This role requires both technical depth in data engineering and analytics, as well as the business acumen to understand what questions matter most to our customers and organization.</li></ul><br>
<ul><li>You will establish and maintain the key performance indicators that measure Customer Support effectiveness. This includes defining metrics, setting targets, building tracking systems, and creating regular reporting cadences. You'll work with support leadership to ensure KPIs align with organizational goals and provide meaningful insights into team performance, customer experience, and operational efficiency.</li></ul><br>
<ul><li>You'll develop automated alerting systems that flag anomalies or concerning trends, enabling proactive intervention before issues escalate. You'll also conduct regular KPI reviews with stakeholders, explaining trends and recommending actions based on data.</li></ul><br>
<ul><li>You will work closely with Customer Support leadership, Product teams, Engineering, and cross-functional stakeholders to identify opportunities for improvement, measure the impact of initiatives, and build a culture of data-driven decision-making. Your work will directly influence how we support millions of eero customers and shape the future of our support operations.</li></ul><br>
A day in the life<br>
An expert in advanced analytics &mdash; You are passionate about turning data into actionable insights that will inform product development and strategy.<br>
An innovator.
<br>
<br>
You seek to develop a deep understanding of our metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.<br>
<br>
You are a motivated self-starter, comfortable navigating through ambiguity to evaluate complex data, analyze data from multiple angles, and deliver insights that directly impact the business.<br>
<br>
You are intellectually curious. You seek to learn and understand business needs, and are always looking to translate data to real world tangible offerings.<br>
<br>
You have excellent interpersonal skills to collaborate with cross-functional partners to share knowledge, communicate findings, and integrate feedback.<br>
<br>
About the team<br>
Interested in exploring career opportunities with eero?
<br>
<br>
Visit our careers page to view all open positions: https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&amp;keyword%5B%5D=eero</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of professional or military experience</li><li>5+ years of SQL experience</li><li>1+ years of SQL, ETL or Oracle experience</li><li>1+ years of processing large, multi-dimensional datasets from multiple sources experience</li><li>1+ years of performing statistical analysis experience</li><li>1+ years of developing automated reporting experience</li><li>Experience programming to extract, transform and clean large (multi-TB) data sets</li><li>Experience with theory and practice of design of experiments and statistical analysis of results</li><li>Experience with AWS technologies</li><li>Experience in scripting for automation (e.g. Python) and advanced SQL skills.</li><li>Experience with theory and practice of information retrieval, data science, machine learning and data mining</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working directly with business stakeholders to translate between data and business needs</li><li>Experience managing, analyzing and communicating results to senior leadership</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Francisco - 149,900.00 - 202,800.00 USD annually<br>
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually</div><p></p>

Sr. Customer Insights Analyst, eero CX

<p></p><div><div><div><div>The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.<br>
<br>
Incumbent&rsquo;s duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator&rsquo;s protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.<br>
<br>
This is a new clinical research coordinator posting. UCSF is participating in a multicenter randomized controlled trial &ldquo;FEEDS&rdquo;: Fasting Preprocedurally in Enteral Nutrition: Evaluation of Divergent Approaches in Secure Airway. This study will compare the safety and outcomes between two clinical practices of preoperative fasting: 1) Fasting for 8 hours or more versus 2) not fasting, in patients with a secure airway.<br>
<br>
In conjunction with the primary investigator, the role of the clinical research coordinator will be to assist with recruitment and consent of new patients, provide educational materials to study patients and hospital care teams, and help with post recruitment data collection via EHR, telephone survey and outside medical record collection for up to 90 days post recruitment.<p><br>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $34.32 - $55.19 (Hourly Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>The Respiratory Care Services (RCS) Department at Zuckerberg San Francisco General (ZSFG) has been a renowned leader in respiratory care for over forty years. RCS functions under the guidance of the Department of Anesthesia in the School of Medicine (SOM) at UCSF; one of the world's leading centers of health sciences, research, patient care, and education. The primary focus of ZSFG Respiratory Care Service is in critical and acute care and features an expanded scope of practice. The department has a growing presence in outpatient clinics and community services. Our Respiratory Care Practitioners (RCPs) serve as consultants to nursing, faculty, and all other members of the healthcare team.</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.</li><li>
Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.</li><li>
Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.</li><li>
Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.</li><li>
Experience with electronic medical records.</li><li>
Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.</li><li>
Experience applying the following regulations and guidelines:<ul><li>
Good Clinical Practice Guidelines</li><li>
Health Information and Accountability Act (HIPAA)</li><li>
The Protection of Human Research Subjects</li><li>
CHR regulations for recruitment and consent of research subjects</li><li>
Effective Cash Handling Procedures</li><li>
Environmental Health and Safety Training</li><li>
Fire Safety Training</li></ul></li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Campus</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>009335 CLIN RSCH CRD
</div></div><div><p><b>Job Category</b></p>
<div>Research and Scientific</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>University Professional Technical Employees &ndash; Research Support Professionals Unit (UPTE-RX)
</div></div><div><p><b>Employee Class</b></p>
<div>Limited Appt</div>
</div><div><p><b>Percentage</b></p>
<div>20-40%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Parnassus Heights (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Variable</div>
</div><div><p><b>Shift Length</b></p>
<div>Variable</div></div></div></div><div></div>

Clinical Research Coordinator

Nen Creative

<div><h2 class="jobSectionHeader"><b>About Nen Creative</b></h2><p>
Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands, products, and stories that fuel their growth.</p><p>
Since 2022, we've partnered with some of the world's top founders and institutions including Amazon, Pear VC, Andreessen Horowitz, Mercor, Context Inc, Netic, Listen Labs, Tech Week, the University of Pittsburgh, Somethings, Mantis VC, Spur, Flora, and more.</p><p>
We're growing fast and looking for great people to join us.</p><p></p><h2 class="jobSectionHeader"><b>
About the Opportunity</b></h2><p>
We're looking for a Finance &amp; Operations Analyst to own the financial and operational backbone of our creative agency. This role is split between two equally important sides: keeping day-to-day financial operations running smoothly (AP/AR, invoicing, payments) and building the reports, forecasts, and analysis that help us make better decisions.</p><p>
You'll work directly with leadership to manage cash flow, track project and team performance, and turn data into insights that drive the business forward. This is a remote role.
</p><p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Financial Operations</b></h3><ul><li><p>
Own all accounts payable and accounts receivable &mdash; making sure vendors are paid on time and client payments are collected</p></li><li><p>
Manage invoicing and payment tracking</p></li><li><p>
Review and reconcile expenses from Ramp and QuickBooks</p></li><li><p>
Prepare monthly financial reports and summaries for leadership</p></li><li><p>
Build and maintain dashboards for revenue, costs, margins, and cash flow</p></li></ul><h3 class="jobSectionHeader"><b>
Forecasting &amp; Planning</b></h3><ul><li><p>
Own monthly, quarterly, and annual forecasting</p></li><li><p>
Maintain rolling projections for revenue, expenses, and staffing needs</p></li><li><p>
Model financial scenarios to support decision-making around hiring, pricing, and growth</p></li></ul><h3 class="jobSectionHeader"><b>
Project &amp; Operational Analytics</b></h3><ul><li><p>
Track project budgets, profitability, and forecasted vs actual performance</p></li><li><p>
Monitor team utilization and project assignments to identify capacity issues</p></li><li><p>
Analyze project and team performance data to surface quality trends &mdash; for example, identifying patterns in revision cycles, client feedback, or delivery timelines</p></li><li><p>
Flag risks, discrepancies, or inefficiencies proactively and recommend solutions</p></li></ul><h3 class="jobSectionHeader"><b>
Systems &amp; Process</b></h3><ul><li><p>
Maintain accurate project and client data in Airtable and Asana</p></li><li><p>
Refine internal tools, templates, and reporting models</p></li><li><p>
Identify manual workflows and propose automation (formulas, scripts, Zapier)</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><ul><li><p>
2-5 years of experience in finance, operations, or a combined role &mdash; ideally at a startup or small to mid-size company or agency</p></li><li><p>
Comfortable in fast-paced environments</p></li><li><p>
Strong foundation in accounting and financial analysis</p></li><li><p>
Experience managing AP/AR and day-to-day financial operations</p></li><li><p>
Proficiency in Google Sheets / Excel (pivot tables, lookups, financial modeling)</p></li><li><p>
Analytical mindset &mdash; you can connect the dots between financial data, project performance, and operational decisions</p></li><li><p>
Self-directed and proactive &mdash; you take ownership of problems, not just tasks</p></li><li><p>
Strong English communication and attention to detail</p></li><li><p>
Comfortable working independently in a remote environment</p></li></ul></div>

Finance & Operations Analyst

Air Apps

<div>
 <strong>
  About Air Apps
  <br/>
  <br/>
 </strong>
 At Air Apps, we believe in thinking bigger&mdash;and moving faster. We&rsquo;re a family-founded company on a mission to create the world&rsquo;s first AI-powered Personal &amp; Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018&mdash;and now with offices in both Lisbon and San Francisco&mdash;we&rsquo;ve remained self-funded while reaching over 100 million downloads worldwide.
 <br/>
 <br/>
 Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you&rsquo;ll be a creative force, shaping products that empower people across the globe.
 <br/>
 <br/>
 Join us on this journey to redefine resource management&mdash;and change lives along the way.
 <br/>
 <br/>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Data Analyst
 </strong>
 at Air Apps, you will be responsible for
 <strong>
  analyzing and interpreting data
 </strong>
 to drive business insights and optimize product performance. You will create
 <strong>
  reports, dashboards, and performance metrics
 </strong>
 to help teams make informed decisions and improve user experience.
 <br/>
 <br/>
 This role requires a
 <strong>
  data-driven mindset, strong analytical skills, and experience with visualization tools
 </strong>
 to turn complex data into actionable insights.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Analyze user behavior, product performance, and key business metrics to identify trends and opportunities.
  </li>
  <li>
   Create and maintain interactive dashboards and reports using tools like Tableau, Looker, Power BI, or Google Data Studio.
  </li>
  <li>
   Collect, clean, and structure large datasets to ensure accuracy and usability.
  </li>
  <li>
   Define and track KPIs for marketing, product, and business performance.
  </li>
  <li>
   Work with SQL, Python, or R to extract, analyze, and manipulate data.
  </li>
  <li>
   Collaborate with product managers, engineers, and marketing teams to provide data-driven insights.
  </li>
  <li>
   Conduct A/B testing and experiment analysis to improve product features and user engagement.
  </li>
  <li>
   Identify bottlenecks and opportunities in user journeys and customer funnels.
  </li>
  <li>
   Present findings in a clear and compelling way to stakeholders and leadership teams.
  </li>
  <li>
   Stay up to date with industry trends, analytics best practices, and emerging data tools.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Around 3+ years of experience in data analysis, business intelligence, or a related field.
  </li>
  <li>
   Proficiency in SQL for data querying and manipulation.
  </li>
  <li>
   Experience with data visualization tools (Tableau, Looker, Power BI, Google Data Studio).
  </li>
  <li>
   Strong analytical skills with experience in Python or R for data analysis.
  </li>
  <li>
   Knowledge of A/B testing methodologies and statistical analysis.
  </li>
  <li>
   Experience with Google Analytics, Mixpanel, Amplitude, or similar user analytics tools.
  </li>
  <li>
   Strong problem-solving skills and ability to communicate insights to non-technical stakeholders.
  </li>
  <li>
   Experience working with large datasets and cloud-based data warehouses (BigQuery, Redshift, Snowflake).
  </li>
  <li>
   Familiarity with ETL processes and data pipeline optimization is a plus.
  </li>
  <li>
   Ability to work in a fast-paced, data-driven environment and manage multiple projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What benefits are we offering?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Apple hardware ecosystem for work.
  </li>
  <li>
   Annual Bonus.
  </li>
  <li>
   Medical Insurance (including vision &amp; dental).
  </li>
  <li>
   Disability insurance - short and long-term.
  </li>
  <li>
   401k up to 4% contribution.
  </li>
  <li>
   Air Conference &ndash; an opportunity to meet the team, collaborate, and grow together.
  </li>
  <li>
   Transportation budget
  </li>
  <li>
   Free meals at the hub
  </li>
  <li>
   Gym membership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
 <br/>
 <br/>
 <strong>
  Application Disclaimer
  <br/>
  <br/>
 </strong>
 At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
</div>


Data Analyst

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