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business systems analyst

University of California - San Francisco

<p></p><div><div><div><div>This position is the primary business systems analyst for the Oracle System/UCPath for the academic populations.<br>
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Having wide-ranging experience, applies business process and analysis concepts and organizational objectives to resolve issues, up to and including the most complex, with campus / medical center / OP-wide, institution-wide and / or multi-institutional impact. Works on issues, up to and including the most complex, with little or no organizational precedent, where analysis of situations or data requires an in-depth evaluation of variable factors. Recognized as a subject matter expert. Analyzes business needs, identifies system solutions, translates them to technical teams, and develops training and communication materials. Briefs senior leaders on issues and recommend solutions, and participate in governance groups. Represents UCSF systemwide in various user groups.<i>
</i><p>The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $150,300 - $225,400 (Annual Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>The Office of Faculty and Academic Affairs (OFAA) supports the full life cycle of academic actions, including the recruitment, development, mentoring, and retention of the highest-caliber diverse faculty. The Office provides leadership, training, and guidance in the development and implementation of policies and procedures relating to academic personnel. The Office is committed to improving the work life and academic environment for faculty to support innovative and collaborative approaches for education, research and health care at UCSF.</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>Bachelor's degree in related area and / or equivalent experience / training</li><li>
Minimum of 10 years of directly related experience</li><li>
Expert knowledge of large scale, complex business and process analysis functions</li><li>
Knowledge relating to the design and development of diverse and complex processes and software across the organization</li><li>
Thorough knowledge of other areas of IT including business process methodologies and analysis techniques</li><li>
Expert skills and methodologies associated with analysis of processes and issues, information flow and architecture</li><li>
Demonstrated ability to effectively communicate with executive-level management on a regular basis</li><li>
Advanced knowledge and experience with process, information and enterprise architecture frameworks such as Zachman, TOGAF (The Open Group Architecture Framework, DODAF, ITIL, et cetera)</li><li>
Understanding of enterprise business needs and how highly complex business systems can support those needs</li><li>
Demonstrated skills needed to develop process and system implementation plans</li><li>
Demonstrated experience with process analysis, systems analysis, process architectures and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera</li><li>
Understanding and skill in highly complex processes and systems requirements documentation standards, such as Use Case modeling, User Story creations and narrative description</li><li>
Demonstrated ability to work with others from diverse backgrounds</li><li>
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills</li><li>
Expert knowledge of business processes and procedures</li><li>
Demonstrated testing and test planning skills</li><li>
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization</li><li>
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization</li><li>
Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Has a broad knowledge of organizational and systemwide academic HR processes and transactions</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu<br>
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Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.<p>
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20
</p><p>For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination</p></div>
</div><div><p><b>Organization</b></p>
<div>Campus</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>000658 BUS SYS ANL 5
</div></div><div><p><b>Job Category</b></p>
<div>Professional (Non-Clinical), Technical &amp; Technologist</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>99 - Policy-Covered (No Bargaining Unit)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Mission Bay (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Flexible</div>
</div><div><p><b>Shift</b></p>
<div>Evenings</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>Monday-Friday 8am to 5pm</div></div></div></div><div></div>

Business Systems Analyst

L.E.K. Consulting

<div>
 Location
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 San Francisco
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  About L.E.K. Consulting:
  <br/>
  <br/>
 </strong>
 L.E.K. Consulting (&ldquo;L.E.K.&rdquo;) is a global management consulting firm that uses deep industry expertise and rigorous analysis to help business leaders achieve practical results with real impact. It is uncompromising in its approach to helping clients consistently make better decisions, delivering improved business performance, and creating greater shareholder returns. The firm advises and supports global companies that are leaders in their industries &mdash; including the largest private and public sector organizations, private equity firms, and emerging entrepreneurial businesses. Founded more than 35 years ago, L.E.K. employs more than 2,200 professionals across the Americas, Asia-Pacific, and Europe and is recognized as a top consulting firm to work for. For more information, go to www.lek.com.
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 <br/>
 <strong>
  Overview Of Service Desk Analyst I
  <br/>
  <br/>
 </strong>
 The L.E.K. IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Manager.
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 The Service Desk Analyst I provides excellent face to face customer service, follows instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self-motivated.
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 <strong>
  Responsibilities Include, But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing level 1 support to the L.E.K. global staff via multiple communication channels including but not limited to phone, video, chat, in person, and email
  </li>
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   Troubleshooting hardware and software issues courteously and expeditiously
  </li>
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   Keeping inventory accurate and assessing the requirement for IT equipment
  </li>
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   Answering and appropriately handling customer support requests via phone, e-mail, voice mail, and instant messaging.
  </li>
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   Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc.
  </li>
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   Liaising with regional admin or smart hands to setup/reimage laptops in remote offices when required
  </li>
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   Managing IT equipment upgrades for the region
  </li>
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   Work with supplier warranty to repair broken laptop and mobile
  </li>
  <li>
   Other IT related functions and projects as requested that are not limited to daily support
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
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 </strong>
 <em>
  Technical Skills
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 </em>
 <ul>
  <li>
   Understanding of PCs, tablets, mobile phones, peripherals, and various operating systems including but not limited to Windows, Apple iOS, and Android
  </li>
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   An aptitude for acquiring technical skills and an eagerness to learn about all L.E.K. software and hardware
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   <br/>
  </li>
 </ul>
 <em>
  Work Style
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 </em>
 <ul>
  <li>
   Excellent verbal and written communication skills
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  <li>
   Excellent customer service, including empathic listening skills
  </li>
  <li>
   Solid self-starter with the ability to work in a team environment
  </li>
  <li>
   Excellent follow-up skills to see tasks through to resolution and communicate problem status to end users such as notification of completion, notification of delay, and rationale
  </li>
  <li>
   Excellent organizational skills, prioritizing and managing multiple tasks
  </li>
  <li>
   Solid ability to offer and accept feedback and constructive suggestions
  </li>
  <li>
   Strong people skills and a knack for problem solving
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   <br/>
  </li>
 </ul>
 <em>
  Professional Experience &amp; Education
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  <br/>
 </em>
 <ul>
  <li>
   Experience in a customer focused role
  </li>
  <li>
   Associates and/or bachelor's degree or certificate program
   <br/>
   <br/>
  </li>
 </ul>
 For more information and to apply, go to
 <br/>
 <br/>
 <ul>
  <li>
   L.E.K. Consulting is an Equal Opportunity Employer
  </li>
  <li>
   L.E.K. Consulting has a hybrid work model in place for our U.S. offices.
  </li>
  <li>
   In California, the base salary is between $40,000 - $45,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits.
  </li>
  <li>
   Applicants for this position must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1-B, F-1, STEM OPT/CPT, or any other work authorization.
  </li>
 </ul>
</div>


Service Desk Analyst

Stefanini Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Stefanini Group is hiring!
  <br/>
  <br/>
 </strong>
 <strong>
  Stefanini is looking for a Product Analyst at San Francisco, CA/Los Angeles, CA/Seattle, WA/Portland, OR/Salt Lake City, UT location (Onsite).
  <br/>
  <br/>
 </strong>
 <strong>
  For quick Apply, please reach out to Sudhanshu Shrivastava: 248 582 6510/ Sudhanshu.shrivastava@stefanini.com
  <br/>
  <br/>
 </strong>
 <strong>
  W2 candidates only!
  <br/>
  <br/>
 </strong>
 We're looking for a well-rounded person who has experience working on Agile team, facilitating SCRUM processes, and supporting customer releases/feature implementations -Hybrid.
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reviews current internal systems and platforms and makes recommendations to the backlog to implement feature updates or bug fixes
  </li>
  <li>
   Facilitates scrum processes, protects the team from interference and helps remove impediments so that the team can deliver sprint goals and PI objectives.
  </li>
  <li>
   Researches market trends and creates product requirements documents, which capture business reasons for new ITS products or services
  </li>
  <li>
   Establishes core knowledge of industry norms and stays abreast of latest developments
  </li>
  <li>
   Understands key technologies and platforms, integration best practices and incorporation of third party APIs and open source/reusable components
  </li>
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   Develops internal relationships with Product Owners to facilitate product implementation throughout other divisions
  </li>
  <li>
   Collaborates with cross-functional teams to establish initial product buy-in and with quality assurance and project management to facilitate acceptance testing of releases
  </li>
  <li>
   Works with communications to develop user guides, training and training schedules for different stakeholder groups
  </li>
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   Participates in the planning for future changes to products and services
  </li>
  <li>
   Analyzes product metrics post release to proactively identify and optimize to user experience and product performance Complexity
  </li>
  <li>
   Works with business partners within one department to develop technology solutions that align with business and technical strategies
  </li>
  <li>
   Manages one product or service
  </li>
  <li>
   Serves as a product team member
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   0-2 years experience in developing innovative technical products.
  </li>
  <li>
   Bachelor's degree in Computer Science, Information Systems, Business, Economics, or similar discipline or equivalent work experience
  </li>
  <li>
   Knowledge of several software development life cycle methodologies; Agile SCRUM is desirable
  </li>
  <li>
   Experience with Agile project management tools (Jira, Confluence)
  </li>
  <li>
   Strong analytical, teamwork, leadership, critical thinking, multitasking, and time management skills and the ability to influence successfully in a highly matrix or virtual organization
   <br/>
   <br/>
  </li>
 </ul>
 Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.
 <br/>
 <br/>
 Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
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 <br/>
 <strong>
  About Stefanini Group
  <br/>
  <br/>
 </strong>
 The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
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</div>


Product Analyst

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.<br>
<br>
eero is seeking an experienced Customer Insights Analyst to join our Customer Experience organization. This role combines deep analytical expertise with business intelligence engineering to transform customer support data into actionable insights that drive operational excellence and enhance customer experience. The ideal candidate will build scalable analytics solutions, develop predictive models, and partner with leadership to make data-driven decisions that improve efficiency and customer satisfaction.<br>
<br>
Key job responsibilities<br>
As a Sr. Customer Insights Analyst, you will serve as the analytical backbone of our Customer Experience organization, translating complex data into clear insights that inform strategy and operations. You'll design and maintain business intelligence infrastructure, create self-service analytics tools for support leaders, and uncover patterns in customer behavior that drive product and process improvements.
<br>
<br>
<ul><li>This role requires both technical depth in data engineering and analytics, as well as the business acumen to understand what questions matter most to our customers and organization.</li></ul><br>
<ul><li>You will establish and maintain the key performance indicators that measure Customer Support effectiveness. This includes defining metrics, setting targets, building tracking systems, and creating regular reporting cadences. You'll work with support leadership to ensure KPIs align with organizational goals and provide meaningful insights into team performance, customer experience, and operational efficiency.</li></ul><br>
<ul><li>You'll develop automated alerting systems that flag anomalies or concerning trends, enabling proactive intervention before issues escalate. You'll also conduct regular KPI reviews with stakeholders, explaining trends and recommending actions based on data.</li></ul><br>
<ul><li>You will work closely with Customer Support leadership, Product teams, Engineering, and cross-functional stakeholders to identify opportunities for improvement, measure the impact of initiatives, and build a culture of data-driven decision-making. Your work will directly influence how we support millions of eero customers and shape the future of our support operations.</li></ul><br>
A day in the life<br>
An expert in advanced analytics &mdash; You are passionate about turning data into actionable insights that will inform product development and strategy.<br>
An innovator.
<br>
<br>
You seek to develop a deep understanding of our metrics, reporting tools, and data structures in order to identify and drive resolution of issues, provide actionable intelligence with existing metrics or identify, develop, and propose new metrics, dashboards, scorecards or new tools.<br>
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You are a motivated self-starter, comfortable navigating through ambiguity to evaluate complex data, analyze data from multiple angles, and deliver insights that directly impact the business.<br>
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You are intellectually curious. You seek to learn and understand business needs, and are always looking to translate data to real world tangible offerings.<br>
<br>
You have excellent interpersonal skills to collaborate with cross-functional partners to share knowledge, communicate findings, and integrate feedback.<br>
<br>
About the team<br>
Interested in exploring career opportunities with eero?
<br>
<br>
Visit our careers page to view all open positions: https://www.amazon.jobs/content/en/teams/devices-services/hardware-eero?country%5B%5D=US&amp;keyword%5B%5D=eero</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of professional or military experience</li><li>5+ years of SQL experience</li><li>1+ years of SQL, ETL or Oracle experience</li><li>1+ years of processing large, multi-dimensional datasets from multiple sources experience</li><li>1+ years of performing statistical analysis experience</li><li>1+ years of developing automated reporting experience</li><li>Experience programming to extract, transform and clean large (multi-TB) data sets</li><li>Experience with theory and practice of design of experiments and statistical analysis of results</li><li>Experience with AWS technologies</li><li>Experience in scripting for automation (e.g. Python) and advanced SQL skills.</li><li>Experience with theory and practice of information retrieval, data science, machine learning and data mining</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience working directly with business stakeholders to translate between data and business needs</li><li>Experience managing, analyzing and communicating results to senior leadership</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, San Francisco - 149,900.00 - 202,800.00 USD annually<br>
USA, WA, Seattle - 130,400.00 - 176,300.00 USD annually</div><p></p>

Sr. Customer Insights Analyst, eero CX

Intuit

<div><b>Category</b> Sales <b>Location</b> Remote - California (Not Bay Area) - United States <b>Job ID</b> 19801</div>
<br><div><div><h2 class="jobSectionHeader"><b>Company Overview</b></h2>
<div><p>Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.</p>
</div></div><div><h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>We&rsquo;re at a turning point in how we manage our Professional Services and Partner ecosystems. We are moving away from manual, spreadsheet-heavy tracking and building a real-time, automated engine that scales. We need a Staff Sales Operations Analyst who doesn't just &quot;run&quot; reports, but actually architects the systems behind them.</p><p></p><p><br>
 This role is the bridge between a signed SOW and realized revenue. You&rsquo;ll be the primary architect for our PSA (Professional Services Automation) implementation, ensuring our margins and utilization are visible in real-time. If you love stripping the friction out of complex lifecycles and building the &quot;operational pipes&quot; for a growing channel ecosystem, this is your seat.</p><p><b><br>
Responsibilities</b></p><p>
Own the PSA Architecture: Lead the end-to-end implementation of our Professional Services Automation tools. Your goal is to kill the manual spreadsheets and replace them with a real-time engine for tracking margins and resource utilization.</p><p></p><p><br>
Build Channel &quot;Pipes&quot;: Design and manage the operational infrastructure that allows our Partner Program to scale. You'll handle the complexity of partner-led delivery so it feels seamless to the business.</p><p></p><p><br>
Accelerate Revenue Velocity: Take a hard look at our Lead-to-Cash lifecycle. You&rsquo;ll re-engineer the process to remove the &quot;dead time&quot; between a signed SOW and project closure, getting us to revenue faster.</p><p></p><p><br>
 Strategic Partnership: Act as the go-to person for Sales and Delivery leadership to help them understand where we are winning and where we are losing on project margins.</p><p></p><p><br>
 System Integration: Ensure our Sales tools, PSA, and Finance systems are actually talking to each other so data only has to be entered once.</p><p></p><p><b><br>
Qualifications</b></p><p>
Process Mastery: You have a Lean Six Sigma certification (Green or Black Belt preferred) and a proven track record of using those methodologies to fix broken business processes.</p><p></p><p><br>
Staff-Level Autonomy: You don't need a playbook&mdash;you write it. You&rsquo;re comfortable taking a vague business problem and turning it into a technical solution.</p><p></p><p><br>
Collaborative Style: You can explain complex system changes to a Sales Rep or a Finance VP without losing them in the jargon.</p><p></p><p><br>
Data Fluency: You can take a mess of manual data and turn it into a clean, automated dashboard that leaders actually trust.</p><p></p><p><br>
Lead-to-Cash Expertise: You understand the friction points between Sales and Professional Services and know exactly how to smooth them out.</p><p></p><p><br>
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</p><br>
<p></p>
</div><div> <p>Saved</p></div></div><p></p>

Staff Sales Operations Analyst (PSA & Revenue Architecture)

Vercel

<div></div><div><div><div><div><ul><li>Marketing</li><li>
San Francisco</li><li>
Full Time</li></ul></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>
About Vercel:</b></h2><p>
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.
</p><p>Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.</p><p>
We are looking for a Senior Communications manager to join our Communications team to help scale how Vercel shows up in the world. You'll own critical programs that extend our reach beyond traditional media: activating our executive bench as thought leaders, elevating our brand in unexpected places, and deepening our connections with the voices who shape how the industry thinks about the future of AI. You will report to the Head of Communications.</p></div><div></div><div><h2 class="jobSectionHeader"><b>
About the Role:</b></h2><p>
This role is for someone who can build, run, and grow comms programs with rigor while continually bringing creative ideas to the table. You'll work closely with our communications leadership and cross-functionally with demand gen, growth marketing, field marketing, developer relations, and executive teams to ensure Vercel's story reaches the people who matter most.</p><p>
You will report to our Head of Communications and will be located hybrid in our SF office with in-office anchor days on Monday, Tuesday, and Friday.</p></div><div></div><div><h2 class="jobSectionHeader"><b>
What You Will Do:</b></h2><ul><li><p><b>
Executive Thought Leadership:</b> Develop and execute thought leadership strategies for Vercel's executive bench beyond the CEO, identifying the right platforms, topics, and moments for each leader; securing speaking opportunities, podcasts, and bylines; and helping executives build authentic voices that reinforce Vercel's narrative.</p></li><li><p><b>
Media &amp; Analyst Relations:</b> Own Vercel's media and analyst relations program end-to-end, working closely with agency partners to build relationships with key journalists, content creators, and analysts; coordinating interviews, podcasts, briefings and inquiries; managing report submissions; and ensuring analysts have a clear, current understanding of our platform, positioning, and differentiation.</p></li><li><p><b>
Influencer Engagement:</b> Own relationships with technical influencers, content creators, and community voices who shape developer and buyer opinion. Build a structured approach to engagement, identifying key voices, managing outreach, and creating opportunities for authentic collaboration that goes beyond transactional sponsorships.</p></li><li><p><b>
Sponsorships &amp; Partnerships:</b> Manage communications-driven sponsorships and partnerships, evaluating opportunities, negotiating agreements, and ensuring sponsored content and activations align with our brand and deliver measurable impact.</p></li><li><p><b>
Content Development:</b> Create compelling materials that support these programs: briefing documents, thought leadership drafts, talking points, and pitch materials that are sharp, clear, and on-narrative.</p></li><li><p><b>
Measurement &amp; Reporting:</b> Build systems to track the impact of analyst relations, thought leadership, and influencer programs&mdash;reporting on coverage, sentiment, and influence on key audiences.</p></li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
About You:</b></h2><ul><li><p>
8-10 years of experience in communications, PR, or related fields, with demonstrated experience in at least two of the following: media relations, analyst relations, executive communications, or influencer/community engagement.</p></li><li><p>
Experience in B2B technology, developer tools, or infrastructure. You understand how technical audiences think and what resonates with them.</p></li><li><p>
Deep understanding of AI and developer communities online. You read Pragmatic Engineer as much as you read The Information. You watch Latent Space as much as CNBC.</p></li><li><p>
Strong writing and storytelling skills, with a refined sense of taste. You can translate technical concepts into clear, compelling narratives, and you&rsquo;re allergic to typical B2B marketing tropes.</p></li><li><p>
Excellent relationship-building skills. You know how to earn trust with analysts, influencers, and executives alike.</p></li><li><p>
Highly organized with strong program management instincts. You can build repeatable processes while staying flexible at a very high velocity.</p></li><li><p>
Comfortable with ambiguity and bias toward action. You figure things out and move fast.</p></li><li><p>
Genuine interest in the technology we're building and the community we serve.</p></li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Bonus If You:</b></h2><ul><li><p>
Interest in and proficiency with using agents in your workflow.</p></li></ul></div><div></div><div><h2 class="jobSectionHeader"><b>
Benefits:</b></h2><ul><li><p>
Competitive compensation package, including equity.</p></li><li><p>
Inclusive Healthcare Package.</p></li><li><p>
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.</p></li><li><p>
Flexible Time Off.</p></li><li><p>
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.</p></li></ul><p>
The San Francisco, CA base pay range for this role is $168,000 - $252,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.</p><p>
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.</p></div></div></div></div><p></p>

Senior Communications Manager

Nen Creative

<div><h2 class="jobSectionHeader"><b>About Nen Creative</b></h2><p>
Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands, products, and stories that fuel their growth.</p><p>
Since 2022, we've partnered with some of the world's top founders and institutions including Amazon, Pear VC, Andreessen Horowitz, Mercor, Context Inc, Netic, Listen Labs, Tech Week, the University of Pittsburgh, Somethings, Mantis VC, Spur, Flora, and more.</p><p>
We're growing fast and looking for great people to join us.</p><p></p><h2 class="jobSectionHeader"><b>
About the Opportunity</b></h2><p>
We're looking for a Finance &amp; Operations Analyst to own the financial and operational backbone of our creative agency. This role is split between two equally important sides: keeping day-to-day financial operations running smoothly (AP/AR, invoicing, payments) and building the reports, forecasts, and analysis that help us make better decisions.</p><p>
You'll work directly with leadership to manage cash flow, track project and team performance, and turn data into insights that drive the business forward. This is a remote role.
</p><p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Financial Operations</b></h3><ul><li><p>
Own all accounts payable and accounts receivable &mdash; making sure vendors are paid on time and client payments are collected</p></li><li><p>
Manage invoicing and payment tracking</p></li><li><p>
Review and reconcile expenses from Ramp and QuickBooks</p></li><li><p>
Prepare monthly financial reports and summaries for leadership</p></li><li><p>
Build and maintain dashboards for revenue, costs, margins, and cash flow</p></li></ul><h3 class="jobSectionHeader"><b>
Forecasting &amp; Planning</b></h3><ul><li><p>
Own monthly, quarterly, and annual forecasting</p></li><li><p>
Maintain rolling projections for revenue, expenses, and staffing needs</p></li><li><p>
Model financial scenarios to support decision-making around hiring, pricing, and growth</p></li></ul><h3 class="jobSectionHeader"><b>
Project &amp; Operational Analytics</b></h3><ul><li><p>
Track project budgets, profitability, and forecasted vs actual performance</p></li><li><p>
Monitor team utilization and project assignments to identify capacity issues</p></li><li><p>
Analyze project and team performance data to surface quality trends &mdash; for example, identifying patterns in revision cycles, client feedback, or delivery timelines</p></li><li><p>
Flag risks, discrepancies, or inefficiencies proactively and recommend solutions</p></li></ul><h3 class="jobSectionHeader"><b>
Systems &amp; Process</b></h3><ul><li><p>
Maintain accurate project and client data in Airtable and Asana</p></li><li><p>
Refine internal tools, templates, and reporting models</p></li><li><p>
Identify manual workflows and propose automation (formulas, scripts, Zapier)</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><ul><li><p>
2-5 years of experience in finance, operations, or a combined role &mdash; ideally at a startup or small to mid-size company or agency</p></li><li><p>
Comfortable in fast-paced environments</p></li><li><p>
Strong foundation in accounting and financial analysis</p></li><li><p>
Experience managing AP/AR and day-to-day financial operations</p></li><li><p>
Proficiency in Google Sheets / Excel (pivot tables, lookups, financial modeling)</p></li><li><p>
Analytical mindset &mdash; you can connect the dots between financial data, project performance, and operational decisions</p></li><li><p>
Self-directed and proactive &mdash; you take ownership of problems, not just tasks</p></li><li><p>
Strong English communication and attention to detail</p></li><li><p>
Comfortable working independently in a remote environment</p></li></ul></div>

Finance & Operations Analyst

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