head nurse, department of surgery

clinical nurse specialist nursing practice office

Aga Khan University

<div><div>Clinical Nurse Specialist, Nursing Practice Office - (2400010S)</div><div><div> 
</div>Specialist, Nursing Practice Office

Entity: Aga Khan University Hospital

Location: Karachi, Pakistan

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

You will be responsible for:
<ul>
<li>develop, implement, and monitor quality assurance and performance improvement programs</li>
<li>establish and track Key Performance Indicators (KPIs) related to patient care, safety, and compliance, analyse quality metrics and trends to identify areas for improvement</li>
<li>participate in Root Cause Analysis (RCA) meetings and facilitate in taking corrective actions to ensure quality and safety issues</li>
<li>conduct regular rounds in patient care areas to ensure care is delivered according to the quality and safety standards</li>
<li>coordinate with multidisciplinary teams in the development of policies and procedures relevant to the delivery of quality patient care.</li>
<li>ensure that nursing practices are compliant with institutional and accrediting body standards, i.e. Joint Commission Internation (JCI), Safe Care etc. and promote a culture of safety and high-quality care through engagement with nursing teams, collaborate with nursing management team to address performance issues and facilitate staff improvement plans</li>
<li>collect and analyse data related to nursing care quality and patient outcomes prepare and present reports on nursing quality metrics to leadership teams and committees.</li>
<li>use data-driven insights to drive clinical improvements and informed decision-making</li>
<li>implement and maintain systems for continuous quality monitoring, i.e. patient satisfaction surveys, incident reporting systems etc.</li>
<li>work closely with interdisciplinary teams, including physicians, managers, and quality and patient safety department to enhance patient care.</li></ul></div><div></div><div><div> 
</div>Requirements:

You should have:
<ul>
<li>Baccalaureate degree in Nursing from an accredited degree programme, preferably a Master&rsquo;s degree in the same</li>
<li>at least three years of experience, preferably with two years of experience in nursing administration and clinical teaching at a tertiary care healthcare organization</li>
<li>ability to enhance quality nursing practice through evidence-based practices, patient care standards and clinical protocols</li>
<li>adept in performing and interpreting needs analysis and translate the findings into actionable next steps</li>
<li>excellent interpersonal skills, particulary communication skills and ability to effectively work with multidisciplinary teams</li>
<li>ability to work under-pressure and meet stringent deadlines</li>
<li>willingness to work in shifts.</li>
</ul>
Comprehensive employment reference checks will be conducted.<div> 
</div></div><div>
Primary Location: Pakistan-Karachi</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 31/03/2026, 7:06:10 AM</div><div>
Closing Date: 12/04/2026, 1:59:00 PM</div></div>

Clinical Nurse Specialist, Nursing Practice Office

<div>
 
 
 Introduction:
 
 
 
 
 
 
 The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need.
 
 
 
 
 
 In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
 
 
 The Department of Surgery provides comprehensive and sub-specialty care in Cardiothoracic Surgery, Dental-Oral, Maxillo-Facial Surgery, General Surgery, Breast Surgery, Neurosurgery, Orthopedics Surgery, Otolaryngology, Head and Neck Surgery, Pediatrics Surgery, Plastic Surgery, Urology, and Vascular Surgery. The department has 120 full-time and part-time faculty with a solid commitment to teaching and research. Formal structured undergraduate teaching, postgraduate residency, and fellowship programmes are integrated into the academic functions of the department.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 You will be responsible to:
 
 <ul>
 <li>
 manage 24/7 staffing scheduling as per the hospital standards set for assuring quality and safe patient care and remain available for shift schedule as per needs
 </li>
 <li>
 exhibit excellent management in executing quality patient care and ensure that physician rounds for all patients are timely completed, patients are reviewed and monitored for the treatment modalities and patient regimens are being accurately followed
 </li>
 <li>
 regularly meet patients and their families to resolve complaints and issues relating to care and any other related concerns
 </li>
 <li>
 collaborate with all support service departments to ensure quality care and meet requirements of patients
 </li>
 <li>
 work with multidisciplinary teams on quality projects to improve unit core processes
 </li>
 <li>
 establish and ensure that unit-based standards, goals, objectives and priorities are prepared and monitor against the standards
 </li>
 <li>
 encourage creativity, initiative and innovativeness in nursing staffs and mentor nursing workforce for provision of good services and staff development.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 You should have:
 
 <ul>
 <li>
 Baccalaureate degree in Nursing (BScN) from an accredited school, preferably a Master&rsquo;s degree in the same field, and a valid license from the Pakistan Nursing Council
 </li>
 <li>
 at least four years of relevant experience, of which at least two years of experience should be at a nursing management level
 </li>
 <li>
 certification in Cardiopulmonary Resuscitation (CPR), Safe Medication Administration, Aseptic Techniques, I/V Cannulation, and Paediatric Advance Life Support (PALS)
 </li>
 <li>
 excellent interpersonal skills, particularly communication skills
 </li>
 <li>
 ability to work under pressure and meet stringent deadlines
 </li>
 <li>
 willingness to work in shift duties (mornings, evenings and nights).
 </li>
 </ul>
 
 
 
</div>

Head Nurse, Department of Surgery

Flowdesk BPO

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<div>
 
 360training
 
 
 
 360training.com is a rapidly growing leader in online training and certification across a wide range of industries and professions. 360training.com provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today&rsquo;s modern workforce. By offering these courses online, all 360training.com users experience the convenience and flexibility of earning their certifications in their own time, from anywhere in the world.
 
 
 At 360training.com, we promote a culture of excellence centered around our two core values: Deliver Results and Do the Right Thing. That focus fosters the success of our employees, while maintaining a team-centric environment which inspires them to do their absolute best. One thing our associates get to experience is the ability to make an impact on day one of working here.
 
 
 360training offers a compelling compensation package that ties to performance and impact. We offer quality health insurance for employees, their dependents and parent including OPD, dental and vision coverage to meet a variety of needs. We also offer benefits of life and disability, time off, leave encashment, EOBI and gratuity. With twice a year promotion opportunity.
 
 
 
 Work Hours: The work hours will be Central Standard Time, USA i-e 06:00 pm to 03:00 am Pakistan Standard Time.
 
 
 
 
 Compliance Reporting Specialist
 
 
 
 360training is seeking a
 
 Compliance Reporting Specialist
 
 to join our growing team in Karachi, Pakistan. The Compliance Reporting Specialist will be responsible for submitting students&rsquo; course completion credit hours to the regulators for fulfilling the compliance requirement, by strictly following the reporting schedule and SOP&rsquo;s respectively for each Industry and nation-wide. The role will also be responsible for managing case by case customer issues regarding their Licensing, Certification and Continuing Education and make sure to meet the reporting targets during renewal deadlines. The position also demands resolving escalated reporting issues according to the defined SOP&rsquo;s of the said department. The position may also require maintaining good business relationship with the point of contact at the State Department and within the Company in other Departments. The position also requires contacting Customers if required to resolve their issues related to the credit reporting. The reporting specialist will also be responsible for maintaining any related documentation, which may include payment receipts of reported courses as well as documenting the processes and any changes in the reporting and audit processes including the reporting schedule.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 To run Power Query reports according to the schedule provided by the Manager and save the reports online for backup and audit in case required.
 </li>
 <li>
 Submit students&rsquo; course information (credit hours) to Regulators and maintain records.
 </li>
 <li>
 Follow strict guidelines provided by the State departments on reporting credits and make sure new rules are adopted and updated in the Reporting process manuals.
 </li>
 <li>
 Conduct periodic audits of reported course completions whenever required to make sure any missing student is reported.
 </li>
 <li>
 To contact Customers directly when required for reporting purpose.
 </li>
 <li>
 To work with various other Departments to help resolve any reporting related issues or to enhance and upgrade reporting tools.
 </li>
 <li>
 To work with any other reporting specialist for any industry whenever required.
 </li>
 <li>
 To maintain records of affidavits or forms received through faxes / mail / email and issue certificates.
 </li>
 <li>
 To maintain credit card transaction records and receipts for the payments made to Regulators for reporting purpose.
 </li>
 <li>
 To handle any reporting issue independently and handle escalations according to the department SOPs.
 </li>
 <li>
 Any other responsibility assigned by the Manager.
 </li>
 <li>
 Handle escalations through JIRA and resolve issues within the provided ETA.
 </li>
 <li>
 Develop understanding of advanced use of Excel and Power Query on case-by-case bases.
 </li>
 <li>
 Management of reporting documents and records on daily basis.
 </li>
 <li>
 Follow the Regulatory Support policy to ensure timely resolutions of escalations.
 </li>
 <li>
 Document reporting processes and changes in the reporting manual and keep the process manuals up to date all the time.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Commerce, Business Administration or any other equivalent degree is preferred. Other areas of study providing similar skill sets and experience can also be considered.
 </li>
 <li>
 Must have at least 2 years of working experience in any industry providing similar skill sets required by the job.
 </li>
 <li>
 Must be able to demonstrate the required core competencies at the expected proficiency level.
 </li>
 <li>
 Knowledge of Microsoft Office suite including advanced use of spreadsheets is a must.
 </li>
 <li>
 The knowledge of advanced use of Adobe Acrobat is a plus.
 </li>
 <li>
 Must be competent in the use of the internet and should be able to browse and research information when required.
 </li>
 <li>
 Excellent verbal and written communication skills are required for using email, telephone, chat, fax and any other medium of internal or external communication.
 </li>
 <li>
 Understanding of American English Accent is preferred.
 </li>
 <li>
 Must be competent in the use of web-based applications.
 
 
 
 </li>
 </ul>
</div>

Compliance Reporting Specialist

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Data Entry Specialist

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