associate researcher i - genetics (sebra lab)

associate researcher i-pathology molecular and cell based medicine

associate researcher i-pathology, molecular and cell based medicine

associate researcher ii - genetics (sebra lab)

clinical research coordinator i- cardiology

associate researcher i - genetics (sebra lab) Jobs in New York

associate researcher i-pathology molecular and cell based medicine Jobs in New York

associate researcher i-pathology, molecular and cell based medicine Jobs in New York

associate researcher ii - genetics (sebra lab) Jobs in New York

clinical research coordinator i- cardiology Jobs in New York

clinical research specialist

NYU Langone Health

<div>NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
 
 
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary: 
We have an exciting opportunity to join our team as a Research Coordinator.
 
 
In this role, the successful candidate will be responsible for providing basic to moderate range of coordination for Research studies conducted at the Medical Center. Assists with recruitment, enrollment, grant submissions, research data collection and study coordination. Performs intra-operative monitoring and serves as liaison with the IRB and the internal and external funding agencies. Ensures accurate execution of research protocols in accordance with Good Clinical Practices, HIPAA and required obligations to patient/subject, Principal Investigator, research team and sponsor. Interfaces directly with patients/subjects and Principal Investigators in support of the clinical trials if applicable. Works under general supervision.

Job Responsibilities:
<ul>
<li>Study Regulations - Aware of study regulatory status and keeps an up to date copy of regulatory documents. Assists with the informed consent process and ensure that the patient/subject fully understands what is required of them throughout the study. Follows through regularly with the patient/subjects and reminds them of visits and compliance.</li>
<li>Clinical Competency: Position may require competency in performing EKG, phlebotomy technique, centrifuge, handling, storing and shipping of specimens. Clinical training and didactic competency tests may be required to perform basic procedures as part of position expectations. In house training and certification will be provided. Other trainings and competencies may be included as required.</li>
<li>Continuous Learning: Position requires ongoing continuing education in all areas of research development. It is expected that the employee demonstrates proof of ongoing research education on a yearly basis. Training programs are provided through the SOM.</li>
<li>Reporting and Analysis - Gathers and compiles data and assists in consolidating/analyzing data for presentation to sponsoring and regulatory agencies. Provides reports to all necessary parties (e.g., the principal investigator, sponsoring agency, etc.) on the progress of the study as needed. Conduct primary analysis to data collected. Formulates, prepares database and generates preliminary measurement reports for review by the PI.</li>
<li>Grants - Assists in the preparation of grant applications and related activities such as developing grants proposals and fund raising activities. Collects and organizes required paperwork for submission if required. Follows up and coordinates resolution of all issues progress reports to the sponsors to fund medical research in the division.</li>
<li>Budgets - May develop draft budgets and submit to the Principal Investigator. Assists in the preparation of funding reports to agencies. Helps to identify new potential sponsors/agents for trials and researches as assigned.</li>
<li>Participates in special projects and performs other duties as required.</li>
<li>Human Subjects' Research - If applicable, updates and submits necessary documents required by the NYU Institutional Board (IRB), NYU Office of Clinical Trials and any other appropriate parties in order to obtain approval to conduct human subjects research. Secures accurate signatures and forwards documents and/or forms to appropriate destination. Might prepare and submit monthly enrollment statistics to the Office of Clinical Trials and provide other information in timely manner, as necessary.</li>
<li>Research Activities - Collects patient information for the research project(s). This may include abstraction of data from the patient chart (e.g., laboratory or diagnostic test results, surgical/radiation treatments delivered, adverse drug reactions, etc); abstraction of data for publications, or data collection from outside physicians offices. Uses tools to facilitate data collection (e.g. calendars, schedules, tracking logs, etc). Audits and updates the database or the case report forms. Conducts study visits, obtains and documents information within the time frame specified. Research, collects, compiles and conducts preliminary analyses of data, statistics, and other materials for reports. Conduct preliminary analysis.</li>
<li>Recruitment - Screens potential patients/subjects for eligibility to the study and schedules the initial visits. This may include researching and gathering information from the medical record, physician referral, advertisement and directly scheduling a visit to evaluate the patient/subject. Reviews all the elements of the screening process with the Principal Investigator that include but not limited to: inclusion/exclusion criteria, completed informed consent, documentation of the event and the patient/subject willingness to participate in the study.</li></ul> 


Minimum Qualifications: 
To qualify you must have a Bachelor's degree in life sciences, allied health or equivalent in a related discipline and 0-1 years experience or an equivalent combination of education and experience. Effective oral, written, communication, interpersonal skills. Must be able to work under the direction of supervision. Ability to operate research related equipment. Proficiency in using various Microsoft Office applications such as World, Excel, Access, Power Point and Outlook. Familiar with Internet applications. Ability to identify, analyze and solve problems. Time management skills and ability to work well under pressure.

Preferred Qualifications: 
Knowledge of basic medical terminology is preferred. Prior experience working with Research Protocols. Experience working in an academic medical center environment

Qualified candidates must be able to effectively communicate with all levels of the organization.
 
 
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
 
 
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
 
 
View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00- $70,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here</div>

Research Coordinator

Tiffany & Co.

<div>
 
 Position Overview
 
 
 
 
 JOB DESCRIPTION
 
 
 
 The Specialist, Product Marketing plays a key role in shaping and driving the Love &amp; Celebration category, supporting the evolution of both new and existing collections. This role combines strong product and analytical expertise with a deep understanding of the diamond and bridal category, translating strategy into impactful product recommendations, storytelling, and retail execution. Working in close partnership with cross-functional teams, the Specialist contributes to building a balanced, high-performing portfolio that enhances desirability, elevates client experience, and drives commercial performance.
 
 
 
 Location:
 
 This position follows a hybrid schedule requiring 4 days in-office at our New York, NY location and 1 day remote.
 
 
 
 Key Accountabilities
 
 
 
 
 New Product Support
 
 
 
 <ul>
 <li>
 Owns and drives the maintenance of product calendars, mappings, and category architectures, ensuring accuracy and consistency across all stages of development
 </li>
 <li>
 Analyzes portfolio performance (classification, price points, and trends) to inform product recommendations and support assortment evolution
 </li>
 <li>
 Contributes to new product development through research, competitive analysis, and proactive recommendations
 </li>
 <li>
 Proactively identifies opportunities to strengthen the portfolio, balancing innovation, core icons, and commercial performance
 
 
 </li>
 </ul>
 
 Pricing Support
 
 
 
 <ul>
 <li>
 Supports pricing strategy with a strong understanding of category-specific dynamics, including IR (Individually Registered) diamonds
 </li>
 <li>
 Assists in modeling pricing scenarios for IR (Individually Registered) diamonds, reflecting their unique, non-linear valuation by integrating stone characteristics (carat, cut, clarity, color), market benchmarks, and client value perception to support pricing accuracy and AUR optimization
 </li>
 <li>
 Supports manager with model pricing scenarios and validating pricing based on sales volume and margin drivers, particularly within the bridal and diamond category
 
 
 </li>
 </ul>
 
 Lifecycle Management &amp; Supporting Projects
 
 
 
 <ul>
 <li>
 Leads the development of insights, reports, and presentations on product performance, trends, and competitive landscape
 </li>
 <li>
 Conducts regular competitor field research and translates findings into clear, actionable recommendations
 </li>
 <li>
 Supports lifecycle planning by identifying opportunities for optimization, evolution, or discontinuation
 </li>
 <li>
 Ensures strong follow-up and tracking across projects, bringing clarity and actionable insights to support decision-making
 
 
 </li>
 </ul>
 
 Cross-Functional Communication
 
 
 
 <ul>
 <li>
 Supports in maintaining the various architectures, sales, and sales reports and presentations
 </li>
 <li>
 Supports communication efforts with internal teams, with strong data to get the right message across.
 </li>
 <li>
 Owns a strong understanding of the product portfolio and target audience, actively monitoring market trends and maintaining close collaboration with Sales Merchandising and Retail to bring actionable insights and drive value
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, or related field
 </li>
 <li>
 3+ years of experience in product marketing, merchandising, or a luxury category
 </li>
 <li>
 Knowledge of IR (Individually Registered) diamonds and the fundamentals of diamond valuation and stone characteristics
 </li>
 <li>
 Strong understanding of the diamond and bridal category, including client journey and product storytelling
 </li>
 <li>
 Sensitivity to luxury client experience, selling rituals, and emotional drivers of purchase
 </li>
 <li>
 Strong analytical, problem-solving, and decision-making skills
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to translate complexity into clear messaging
 </li>
 <li>
 Ability to work independently and navigate a fast-paced, evolving environment with a high level of ownership
 </li>
 <li>
 Strong collaboration skills and ability to influence across cross-functional teams
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with PLM tools
 
 
 </li>
 </ul>
 The hiring range for this position ranges from $77,010 - $104,190. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
 
 
 
 About Us
 
 
 
 Tiffany &amp; Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. Creating an inclusive workplace and workforce where everyone belongs is at the core of our values. We&rsquo;re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
 
 
 We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Eligible Tiffany employees are offered comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
 
 
 The Company provides equal employment opportunities to all employees and candidates for employment without regard to age, race, religion, color, national or ethnic origin, alien or citizenship status, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, disability, or military/veteran status. Tiffany is committed to working with and providing reasonable accommodation to applicants with disabilities.
</div>

Specialist, Product Marketing

Memorial Sloan Kettering Cancer Center

Department: Nursing
Location: New York, NY
Salary: 24.05 - 36.21 USD Hourly
 <div><div><div><h5 class="jobSectionHeader">Job details</h5>
<div><div><div><div><div><div><div>About Us:</div></div></div></div></div></div></div> 
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 
Exciting Opportunity at MSK: We are seeking a Patient Care Technician to become part of our team of dedicated professionals! As a member of our Magnet-designated Nursing team, you will provide support to the inpatient nursing staff while helping ensure the comfort and safety of our patients and their family members.
M17: Head/Neck Hepatobiliary
42-bed inpatient unit specializing in the surgical care of patients with head and neck cancers, complex reconstructions, and thoracic procedures. The unit also has telemetry monitoring capacity, supporting higher level specialized care with rapid interventions. Staff care for a diverse patient population with complex wounds, airways, and post-operative needs.
Role Overview:<ul><li>
Work under the supervision of a Clinical Nurse and assist patients in a timely and efficient manner</li><li>
Handle patient care situations with a high level of integrity, compassion, and professionalism</li><li>
Responsible for taking vital signs, performing EKGs, and collecting specimens</li><li>
Collaborate with the clinical team and provide assistance with procedures as needed</li><li>
Use basic computer and data entry skills to support clinical documentation</li></ul>
Key Qualifications:<ul><li>
Minimum of 2 years of healthcare-related experience in one or more of the following roles:<ul><li>
 Nursing Assistant (NA), Patient Care Technician (PCT), Emergency Medical Technician (EMT), Medical Technician, Phlebotomist, or Licensed Practical Nurse (LPN)</li></ul></li></ul>
OR<ul><li>
If less than 2 years of experience:<ul><li>
A Nursing Assistant or other healthcare-related certification obtained within the past 12 months, AND</li><li>
At least 1 year of healthcare-related experience in one of the roles listed above</li></ul></li><li>
BLS certification required by time of hire</li><li>
Epic EMR experience preferred</li></ul>
Core Skills:<ul><li>
Excited to work as part of a care-giving, patient-centered team, with the ability to build positive relationships and deliver patient-focused care</li><li>
A proactive problem-solver who takes initiative and approaches challenges with urgency, energy, and compassion</li><li>
Adept at collaboration and partnership-building to achieve shared goals and objectives</li><li>
A thoughtful decision-maker with demonstrated ability to make timely decisions in a fast-paced healthcare environment</li></ul>
Additional Information
<ul><li>Location: 1275 York Avenue, New York, NY</li><li>
Schedule: Nights 7pm-7:30am; Monday through Friday, weekend and holiday rotation</li><li>
Reporting to: Nurse Leader</li></ul>
Helpful Links:<ul><li>
MSK Compensation Philosophy</li><li>
Review Our Greats Benefits Offerings</li></ul> 
Pay Range: $24.05 - $36.21 
FSLA Status: Non-Exempt 
Closing:
At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
</div></div><div><div><div><div>Application Process
<div><div><div><ul><li><div>01</div>
<div>Step 1:
Complete an Online Application
</div></li><li><div>02</div>
<div>Step 2:
Interview Process
</div></li><li><div>03</div>
<div>Step 3:
Provide References
</div></li><li><div>04</div>
<div>Step 4:
Extension of Job Offer
</div></li><li><div>05</div>
<div>Step 5:
Onboarding
</div></li><li><div>06</div>
<div>Step 6:
New Employee Orientation</div></li></ul></div></div></div></div></div></div></div></div><div></div>

Patient Care Technician | M17

Pathos

<div>
 Drug development shouldn&rsquo;t be guesswork, not when patients are waiting.
 
 
 Pathos is building a next-generation biotech with AI at the core. Not as a feature, but as the operating system for how medicines get developed. We believe most drugs don't fail because the science was wrong. They fail because they were tested in the wrong patients, with the wrong assumptions, in trials that couldn't answer the real question: who benefits, and why?
 
 
 Pathos exists to change that. We're building the largest foundation model in oncology and pairing it with proprietary AI systems, deep oncology expertise, and 200+ petabytes of multimodal data linked to patient outcomes so we can make development decisions with more precision, much earlier.
 
 
 This is not theoretical. We&rsquo;re well-capitalized and have the leadership to build a generational company. We invest in and advance our own clinical-stage programs, using our AI platform to sharpen trial design, patient selection and biomarker strategy. So therapies reach the patients most likely to benefit, sooner.
 
 
 
 How We Build
 
 
 
 Pathos does not operate like a traditional biotech. There is no middle management. There are no layers of approval. The company is designed, from the ground up, around small teams of 2 to 4 subject matter experts who each command hundreds of AI agents to do the work that used to require dozens of people.
 
 
 Everyone builds. Everyone ships. Every function at Pathos &mdash; from clinical execution to asset selection to the foundation model itself &mdash; runs on this model. Our product velocity delivers meaningful outcomes in hours instead of weeks. This is not a future aspiration. It is how we operate today.
 
 
 The people who thrive here are operators: deep experts who can specify what needs to happen, orchestrate AI agents to execute at scale, and make high-judgment calls that compound over time. If you have spent your career building and shipping AI systems at scale, this is the environment where that experience becomes a superpower.
 
 
 
 About The Role
 
 
 
 You will be the operational backbone of our clinical trials. You'll own the systems, documents, and workflows that keep sites compliant, queries moving, and trial data clean. This means maintaining our Trial Master File, coordinating with CROs and sites, managing documentation across multiple programs, and ensuring every submission to FDA is inspection-ready.
 
 
 What makes this different: you won't just manage documents. You'll work alongside our clinical AI systems, identify where automation can accelerate workflow, and scale operations without adding headcount. Your attention to detail and knowledge of trial structure will be the foundation that lets Pathos compress timelines and move faster than traditional biotech.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Trial Operations &amp; Documentation
 
 
 
 
 <ul>
 <li>
 Maintain the Trial Master File and electronic Trial Master File across all active oncology programs, ensuring completeness, accuracy, and compliance with ICH-GCP Section 8
 </li>
 <li>
 Review site documentation for completeness and accuracy before study initiation and during ongoing monitoring
 </li>
 <li>
 Coordinate document distribution to sites, investigators, and regulatory partners
 </li>
 <li>
 Track Case Report Forms, data queries, and clinical data flow from submission through resolution
 
 
 </li>
 </ul>
 
 
 Site &amp; Vendor Coordination
 
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact between Pathos and CRO Clinical Research Associates for day-to-day trial communications
 </li>
 <li>
 Coordinate with Clinical Trial Supply vendors and manage tracking systems for investigational product distribution
 </li>
 <li>
 Liaise with equipment vendors and third-party service providers to resolve operational issues and track resolution
 </li>
 <li>
 Prepare and update Investigator and Pharmacy site files before study initiation
 
 
 </li>
 </ul>
 
 
 Regulatory &amp; Compliance
 
 
 
 
 <ul>
 <li>
 Contribute to key study documents including protocols, informed consent forms, case report forms, and clinical study reports
 </li>
 <li>
 Understand and implement ICH-GCP, ISO 14155, and applicable local requirements across trials
 </li>
 <li>
 Prepare audit and inspection documentation in collaboration with clinical leadership
 </li>
 <li>
 Track regulatory commitments and timelines to ensure on-time execution
 
 
 </li>
 </ul>
 
 
 Systems &amp; Process
 
 
 
 
 <ul>
 <li>
 Identify gaps in current clinical workflows and recommend automation or tool improvements
 </li>
 <li>
 Maintain organized filing systems (physical and digital) according to standard operating procedures
 </li>
 <li>
 Support payment processing for study-related costs and vendor invoices
 </li>
 <li>
 Complete all required training on schedule and stay current on regulatory and company-specific requirements
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Undergraduate degree in nursing, life sciences, or medical documentation preferred
 </li>
 <li>
 1 to 2 years of clinical trial experience preferred
 </li>
 <li>
 Proficiency with Excel, Word, PowerPoint, etc.. Comfort learning new tools and systems quickly
 </li>
 <li>
 Strong organizational skills and attention to detail. You catch errors others miss and prevent problems before they happen
 </li>
 <li>
 Ability to work independently and as part of a team. You manage your own workload, hit deadlines, and communicate proactively when something is off track
 </li>
 <li>
 Clear written and verbal communication. You explain complex regulatory concepts simply and document decisions so others understand your reasoning
 </li>
 <li>
 Working knowledge of Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. You'll deepen this through company training
 </li>
 <li>
 Genuine curiosity about how Pathos's AI systems work and how they apply to clinical operations.
 
 
 </li>
 </ul>
 
 
 Location
 
 
 
 
 Hybrid, 3 days per week onsite at our NYC headquarters.
 
 
 
 The Pay Range For This Role Is
 
 
 
 75,000 - 85,000 USD per year(New York Office)
</div>

Clinical Trial Assistant

61st Street Service Corporation

<div>Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors&rsquo; practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Opportunity to grow as part of the Call Center Career Ladder!
Job Summary:
The Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Job Responsibilities:
<ul><li>Schedules appointment requests. Indicates special needs as needed.</li>
<li>Communicates insurance participation, financial responsibility, and time of service policy to the patient population.</li>
<li>Obtain patients&rsquo; insurance and demographic information and ensure all obtained information is registered in EPIC.</li>
<li>Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate.</li>
<li>Helps identify and document trends.</li>
<li>Escalate issues/cases to Supervisor/Manager for resolution.</li>
<li>Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs.</li>
<li>Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues.
</li><li>Collects pre-registration information to address outstanding Epic work queue accounts.</li>
<li>Performs outbound calls to perform Epic referral scheduling.</li>
<li>Ensures processing of requested record collection for patients and correspond with internal parties.</li>
<li>General faxing, filing, and mail sorting.</li>
<li>Contribute to the team by providing support and backup coverage as needed.
</li><li>Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed.
</li><li>Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully.</li>
<li>Mentor assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information.</li>
<li>Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Job Requirements:
<ul><li>High School Diploma or the equivalent required.</li>
<li>Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows.</li>
<li>Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations.
</li><li>Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings.
</li><li>Excellent verbal and written communication skills including interpersonal skills</li>
<li>Strong proficiency in Microsoft Office (Word &amp; Excel) or similar software is required and an ability and willingness to learn new systems and programs.</li>
<li>Associates Degree or higher preferred.</li>
<li>Prior high volume customer service experience in a call center environment is preferred.</li>
<li>Bilingual (English/Spanish) is a plus</li>
</ul>
Hourly Rate Ranges: $27.42 - $33.81
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.</div>

Patient Services Specialist II #Full Time

OULA

<div><div>Oula delivers maternity care built around our patients&mdash;offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs, and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most.

Since launching in 2021, we&rsquo;ve expanded to include Preconception and Miscarriage Care, Pregnancy Care, Postpartum Support, and Gynecology. We currently have 4 clinics in the tri-state area, with three new clinics opening in 2026! Come join our team of clinicians, innovators, operators, and technologists passionate about setting a new standard in maternity care.</div><div><h1 class="jobSectionHeader">
About Oula</h1>

Oula Health is a venture-backed, midwifery-led maternity and GYN care company building the next generation of women's healthcare. We partner exclusively with major health systems &mdash; including Mount Sinai, Stamford Health, and Novant Health &mdash; to embed our collaborative OB-GYN and midwifery model directly inside their networks. We're a team of ~100 people at Series B stage, with 4 clinics today and three more opening in 2026.
<h1 class="jobSectionHeader">
The Role</h1>

At Oula, our product doesn't sit alongside our EHR &mdash; it integrates directly into it. That means every product and engineering decision has downstream consequences for how our EHRs are configured, and every EHR configuration decision shapes what's possible on the product side. Someone has to hold both at once. This role exists because siloing that work &mdash; making tech choices without understanding EMR functionality, or configuring the EMR without understanding the product roadmap &mdash; creates the kind of compounding problems that slow down clinical operations and new market launches.

You're the person who can sit with a midwife and understand why a clinical template matters, then turn around and write a bug ticket that engineering can actually action, then build the SOP so the next market launch doesn't require you to be in the room. You speak clinical, operational, and technical &mdash; and you've probably been stretched across all three before.

This is not a role where the EHR work is a nice-to-have or a stretch goal. Athena configuration, Epic integration, access management, and clinical workflow documentation are core to what you'll own &mdash; alongside the product ops work of launch coordination, bug triage, and field feedback loops.
<h1 class="jobSectionHeader">
What You'll Own</h1>
<h2 class="jobSectionHeader">EHR Configuration &amp; Oula Clinical Systems</h2>
<ul><li>Own Athena and Epic configuration end to end: clinical templates, order sets, lab configurations, usual provider indicators, payer connectivity, and access management for clinical and ops staff</li>
<li> Own and accelerate our Epic configuration timelines and integration management as we onboard additional health system partners</li>
<li>Serve as the internal subject matter expert for EHR integration best practices &mdash; FHIR/HL7 data exchange, health system IT coordination, go-live timelines</li>
<li>Deeply understand the interplay between EHR configuration decisions and Oula&rsquo;s tech stack</li>
<li>Maintain system accuracy and configuration integrity as new markets launch and care model workflows evolve</li>
<li>Partner with our IT team/partner on IT infrastructure; own the clinical systems layer they don't touch</li>
</ul><h2 class="jobSectionHeader">Standards &amp; Knowledge Management</h2>
<ul><li>Build and maintain the clinical systems SOP library so new market setup is repeatable &mdash; documented well enough that a new hire can execute without you in the room</li>
<li>Develop onboarding materials for clinic managers and clinical staff on EHR workflows and tooling</li>
<li>Drive feature parity efforts so patients and clinicians experience a consistent standard of care regardless of market</li>
</ul><h2 class="jobSectionHeader">Product Operations &amp; Launch</h2>
<ul> <li>Own bug intake and prioritization from Market Operations &mdash; standardize how Engineering receives, scopes, and resolves reported issues and communicate status back to the field</li>
<li> Build structured launch toolkits and training materials so clinic teams are fully prepared for new feature rollouts on day one</li>
<li>Coordinate end-to-end launches across Product, Engineering, and Operations &mdash; own the run-of-show and ensure nothing falls through on handoff</li>
<li> Identify where AI and automation can reduce manual administrative burden in product operations workflows</li>
</ul><h2 class="jobSectionHeader">Data &amp; Reporting</h2>
<ul> <li>Build and maintain dashboards that show how clinics are actually using our technology &mdash; feature adoption, issue resolution time, rollout health</li>
<li>Develop quarterly reporting cadence for Product, leadership, and health system partners on platform performance</li>
<li>Ensure data infrastructure is in place to measure the impact of every feature rollout</li>
</ul><h2 class="jobSectionHeader">Cross-Functional Collaboration</h2>
<ul><li>Act as the connective tissue between Product, Engineering, Clinical Operations, and health system IT teams &mdash; translate clinical workflow requirements into technical specs and vice versa</li>
<li>Partner directly with health system IT counterparts on integration setup, issue resolution, and go-live support</li>
<li> Build feedback loops from clinic teams that turn field observations into prioritized, actionable product input</li>
</ul><h1 class="jobSectionHeader">What You Bring</h1>
<ul> <li>4&ndash;7 years in a role that combined EHR operations, clinical systems, or health IT with product operations, technical program management, or PM-adjacent work &mdash; ideally at a growth-stage digital health company</li>
<li>Hands-on Athena and Epic configuration + integration experience is strongly preferred</li>
<li>Enough clinical literacy to understand why a template or order set matters to a midwife, without needing a clinical license</li>
<li> Strong written communication &mdash; you can write a bug ticket, an SOP, and a launch plan that people actually follow</li>
<li>Comfort building structure in ambiguity; this role requires you to create the playbook, not execute someone else's</li>
<li>Analytical enough to build a dashboard and identify a pattern, even if you're not a SQL expert</li>
<li>Track record of managing multiple workstreams simultaneously without dropping balls</li>
</ul><h1 class="jobSectionHeader">What Success Looks Like</h1>

In your first 90 days, you've audited our current Athena configuration, identified gaps, and have a remediation plan. You understand the bug triage process well enough to have improved it. You've met your counterparts at every health system partner and know what's coming for the next Epic integration.

At six months, new market launches have a repeatable systems and product checklist. Clinic teams know what to expect before a feature goes live. Bug resolution time is measurably faster and the field is no longer sending issues into a black hole.

At one year, the SOP library is comprehensive, the clinical systems configuration is stable and documented, and you've successfully navigated at least one new health system EHR environment. The product team has a reliable partner and the ops team isn't dependent on any single person for systems knowledge. 

<h1 class="jobSectionHeader">
Compensation &amp; Details</h1>

Salary: $110,000 &ndash; $120,000 depending on experience

Equity: Options commensurate with level

Location: Remote-flexible with periodic travel to clinic locations and health system partners

Benefits: Comprehensive medical, dental, and vision; 401(k); generous PTO</div><div><div><div><div>
Oula offers a competitive total rewards package which includes base salary, and comprehensive benefits. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Oula is committed to fostering an inclusive workplace where everyone's contributions are valued.</div></div>
Salary Range
$110,000 - $120,000 USD</div></div><div>
Oula's Commitment as an Equal Opportunity Employer:

We want you to know: You can be a great candidate even if you don't fit everything we've described above. You can also have important skills we haven't thought of. If that's you, don't hesitate to apply and tell us about yourself (especially in your cover letter &ndash; this is where you can really state your case for *why you*). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.</div></div>

Clinical Systems & Product Operations Manager (Full-Time) - Remote

CCNY Continuing and Professional Studies

Due to the high volume of applications, only candidates selected for further consideration will be contacted.CPS Allied Health Part-time Hybrid Certified Nursing Assistant InstructorStatus: Part-time remote and in-person clinical at CCNY Campus, CNA (153 hours of instruction, online and clinicals), Mostly evenings, Clinicals could be weekends. $50-55/hour.General DescriptionThe City University of New York, City College of New York (CCNY) offers outstanding teaching, learning and research on a beautiful campus nestled in West Harlem. CCNY is an integral part of the civic, urban and artistic energy of New York and inseparable from its history. The Continuing and Professional Studies (CPS) shares the mission as it strives to offer training for the community and beyond serving over 2,000 students a year.The Continuing and Professional Studies (CPS) seeks Continuing Education Teachers (CETs) for our Hybrid Certified Nursing Assistant (CNA) in our Allied Health program for immediate hire. CPS is actively seeking Continuing Education Teachers (CETs) to support the continued growth and delivery of its expanding Allied Health programs while ensuring the highest standards of instructional quality and operational excellence.Ideal Continuing Education Teachers (CETs) are dedicated educators who demonstrate a strong commitment to creating engaging, inclusive, and student-centered learning environments. They consistently uphold all health, safety, and medical clearance requirements while effectively supporting a diverse population of adult learners. We seek educators who draw upon their professional experience to create dynamic, interactive learning environments that foster active participation and critical thinking. Strong candidates intentionally integrate current industry trends, best practices, and workforce expectations into their instruction, ensuring content remains relevant, rigorous, and career-focused.We are also looking for RNs who can teach the clinical portion of our CNA classes.About the CPS Allied Health Program and CNA CourseCPS Allied Health Program offers industry-recognized certifications across a range of in-demand healthcare fields, including Certified Nursing Assistant (CNA), Pharmacy Technician, Medical Billing and Coding, Medical Interpreter, EKG, and Phlebotomy.Our NYS-approved 153-hour Hybrid Certified Nursing Assistant (CNA) program delivers comprehensive instruction through a blend of online theory and in-person skills training and clinical preparation (30 hours). The curriculum integrates essential Anatomy &amp; Physiology concepts with core Fundamentals of Patient Care to prepare students for safe, competent, and compassionate entry-level practice, as well as successful completion of state certification requirements to prepare them for the New York State Nurse Aide Certification Exam, the required credential for employment in NYS healthcare facilities. Structured review sessions are incorporated throughout the program to reinforce learning, strengthen critical thinking, and support exam readiness. CNA course provides the foundational training needed to succeed in this rewarding career. Through comprehensive classroom instruction and supervised clinical experience, you&rsquo;ll learn essential skills in patient care, infection control, safety procedures, body mechanics, communication, and cultural sensitivity.CPS is currently seeking Continuing Education Teachers (CETs) in our expanding Allied Health programs to support program delivery and ensure operational excellence. Ideal candidates are passionate educators with a strong commitment to fostering an engaging, inclusive learning environment while maintaining compliance with all health, safety, and medical clearance requirements for a diverse adult student population. Successful candidates will demonstrate expertise in current CNA instructional practices and the ability to design and deliver curriculum aligned with federal and NYS training and competency standards.CPS programs integrate rigorous didactic online instruction with hands-on clinical training, creating a dynamic and interactive learning experience. CETs must have a combination of three important factors: national certification, clinical competency, and instructional ability. They must be able to promote active learning, critical thinking, and student engagement at every stage. The ideal candidate is a proactive problem-solver, highly motivated, and committed to continuous self-reflection and professional growth.‪Job Responsibilities1. Instructional Planning and Delivery: Prepare and organize course materials in advance, maintaining current syllabi, lesson plans, and classroom resources. Deliver content in a clear, engaging, and accessible manner tailored to diverse adult learners. Ensure the course is fully compliant with federal OBRA regulations and state nurse aide training guidelines. Utilize Mosby&rsquo;s Textbook for Nursing Assistants as the primary instructional resource to provide students with a strong foundation in body structure and function, emphasizing the interrelationship of body systems and the maintenance of homeostasis in health and illness. Implement an evidence-based curriculum that prepares graduates to meet professional standards and employer expectations across a range of healthcare settings.2. Compliance and Program Integrity: Ensure all instruction and course materials accurately reflect program descriptions published on CPS platforms. Collaborate with CPS Allied Health program staff and the PT Nurse Coordinator to review, track, and manage student medical documentation and clinical clearance requirements, maintaining full compliance with state and federal regulations (e.g., NYSED, NYSDOH). Maintain ongoing communication regarding curriculum updates, safety protocols&mdash;including biohazard procedures&mdash;and required student waivers to support program integrity and regulatory compliance.3. Establish and Maintain Effective Learning Environments: Collaborate with CPS staff to implement and sustain effective classroom management strategies across in-person and online learning environments. Apply knowledge of the nursing process, standards of care, and sound clinical judgment in all instructional activities. Ensure classrooms and clinical labs are safe, fully equipped, and compliant with program requirements and national and state standards, preparing students for success on the NYSDOH Certified Nurse Aide examination.4. Compliant Curriculum Design and Optimization: Partner with CPS staff to design, implement, and continuously refine standards-aligned curricula and syllabi that support course and program objectives and comply with NYSED and NYSDOH requirements. Utilize a strategic blend of instructor-led and student-centered teaching methods, incorporating authentic, high-quality assessments that measure student learning, skill development, and competency mastery. Ensure alignment with current industry standards, regulatory requirements, and best practices in healthcare education.5. Collaborative Student Support: Proactively communicate with CPS staff to highlight student achievements, address challenges, and identify opportunities for instructional improvement. Foster an inclusive, positive, and well-managed learning environment that encourages active participation, professionalism, and academic success.6. Assessment and Record-Keeping: Evaluate student learning through assignments, skills practice, and formal assessments. Maintain accurate, up-to-date records of attendance, grades, and student progress, and ensure timely submission of final grades and all required documentation to CPS.7. Professionalism and Cultural Competence: Uphold the highest standards of professionalism, confidentiality, and sound judgment when handling sensitive information. Demonstrate cultural competence and an understanding of adult learners&rsquo; diverse needs, including those of immigrant and workforce populations.8. Administrative Excellence: Manage administrative responsibilities effectively, including consistent communication with program staff, timely submission of timesheets, and the ongoing review, revision, and submission of updated curriculum materials.Minimum Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing (BSN) and a current New York State Registered Nurse (RN) license.</li><li>Minimum of five (5) years of practical nursing experience, with a significant portion in long-term care or a skilled nursing facility.</li><li>At least three (3) years of instructional experience that includes curriculum and syllabus development.</li><li>International credentials must undergo professional evaluation. Applicants should request a list of approved credential evaluation agencies.</li><li>Current Basic Life Support (BLS) certification (preferred).</li></ul>Additional Qualifications:<ul><li>Strong familiarity with New York State regulations governing allied health programs and course delivery.</li><li>Proficiency in and comfortable with using instructional technology, including platforms such as Zoom and Brightspace.</li><li>Must be able to teach in the evenings and do clinicals on weekends.</li></ul>Application Requirements and ProcedureApplicants must adhere to all hiring protocols, including submission of the following:<ul><li>A cover letter</li><li>A current resume with RN License</li><li>Three (3) professional references within the healthcare field</li></ul>All required documentation and certifications must be submitted in scanned PDF format to verify minimum qualifications.Applicants should ensure that their cover letter and resume clearly demonstrate how they meet the minimum qualifications, including all relevant education and professional experience related to the position.For more information about the Allied Health CNA program, please visit: https://www.ccny.cuny.edu/cps/cnaThis 153-hour program is approved by New York State and includes both classroom instruction and a 30-hour clinical internship. If you are interested in teaching only the clinical portion of the course, please indicate this in your cover letter.To apply, please email the Hiring Manager at OperationsCPS@ccny.cuny.edu with the subject line: CNA Instructor.Pay: $50.00 - $55.00 per hourEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Instructional Allied Health: 3 years (Preferred)</li></ul>License/Certification:<ul><li>NYS RN License (Preferred)</li><li>Basic Life Support (BLS) Provider Certification (Preferred)</li></ul>Work Location: Hybrid remote in New York, NY 10031

Part-time Hybrid Certified Nursing Assistant Instructor

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