accounting and payroll specialist

accounts payable specialist Jobs in Baltimore

accounts payable specialist

advanced practice nursing clinical site coordinator (academic affairs) Jobs in Baltimore

ai full stack software engineer – investments technology Jobs in Baltimore

certified peer recovery specialist Jobs in Baltimore

certified peer recovery specialist

clinical software product specialist

InVita Healthcare Technologies

<div><p><b>About InVita Healthcare Technologies</b><br>
InVita Healthcare Technologies is a leading software provider for complex medical, forensics, and community care environments. We build specialized, highly configurable, and integrated systems that support hospitals, blood centers, donation organizations, public health labs, and forensic labs. InVita is the clear leader in the blood, implant, organ procurement, DNA, and Forensic software markets. Our software solutions have built-in compliance safeguards that streamline processes and enable quick and efficient information exchange with better decision making. For more information about our software solutions, please visit <b>invitahealth.com</b><b>.</b></p><p><b><br>
Job Title:</b> Clinical Software Product Specialist</p><p><b>
Department:</b> Blood Management</p><p><b>
Reporting To</b>: Manager of Compliance Products</p><p><b>
Location:</b> Baltimore, MD. This is a hybrid role with 3-days per week required to be worked in the Baltimore, MD office.</p><p><b>
Hours of Work:</b> Typical hours of work are from 8:30 AM until 5:30 PM EST. Additional hours may be necessary as needed. This position is exempt from overtime.</p><p><b>
Compensation:</b> $70,000 to $90,000 annually (to commensurate with experience)</p><p></p><p><b><br>
Who We Are:</b></p><p>
At InVita, your work has <b>real-world impact.</b> You won&rsquo;t just support software &ndash; you will help advance an industry that ensures life-saving blood products reach the right patient at the right moment. InVita's solutions optimize supply chains, sample tracking, and visibility across blood and plasma operations. With over 13 million blood products managed each year by InVita's software, the company plays a crucial role in the blood supply chain.</p><p></p><p><br>
We are a team of ~200 talented, mission-driven professionals. We pride ourselves on deep subject-matter expertise, a culture of collaboration, and the chance to make a measurable difference in healthcare and public safety. Acknowledged as a leader in the markets we serve, our subject matter expertise is unmatched in the industry, and our products are used by public health and medical professionals across the globe.</p><p></p><p><b><br>
Overview:</b></p><p>
The <b>Clinical Software Product Specialist </b>plays a key role in helping our partners get the most out of InVita&rsquo;s Blood &amp; Plasma Management Compliance solutions. You&rsquo;ll assist them through implementation, training, change management, and ongoing support &ndash; empowering organizations that collect and distribute blood to communities nationwide.</p><p>
This role is perfect for someone who is solutions-focused, detail-oriented, and thrives on helping users succeed with software.</p><p></p><p><b><br>
Who You Are:</b></p><p>
You are a strong fit for this role if:</p><ul><li><b>
You prioritize Purpose in your career: </b>You want to work hard for a meaningful, life-saving mission</li><li><b>
You are energized by shaping what comes next: </b>Turning customer insights and big &quot;what if...&quot; ideas into a bold product vision that guides our teams and moves our products forward.</li><li><b>
You are a Natural Leader and Team Player:</b> You don&rsquo;t need formal authority to successfully rally cross-functional teams around a well-communicated goal and plan. You don&rsquo;t need the winning idea to be your idea &ndash; you need it to be the best idea. You raise teammates up with both praise and effectively communicated feedback for improvement, while holding yourself accountable for team missteps</li></ul><ul><li><b>
You serve with the golden rule: </b>You serve with empathy and deliver excellent, thoughtful, and proactive support</li><li><b>
You help people adopt technology: </b>You are a go-to that helps users fully leverage software applications to be more efficient and effective</li><li><b>
You love problem-solving: </b>You enjoy tackling complex challenges and thinking creatively</li><li><b>
You excel in collaboration and organization:</b> You foster partnership and manage multiple priorities, communicate clearly, and follow through</li><li><b>
You enjoy occasional travel: </b>You appreciate the value of face-to-face time and welcome opportunities to meet beyond virtual sessions.</li></ul><p></p><p><b><br>
What You&rsquo;ll Do:</b></p><ul><li>
Manage partner accounts with exceptional service and follow-through</li><li>
Respond to partner inquiries via phone, email, and Service Desk in a timely, professional manner</li><li>
Troubleshoot, resolve, and document software issues</li><li>
Provide consultative support to ensure partners fully leverage InVita solutions</li><li>
Conduct training for software implementations, upgrades, and ongoing support</li><li>
Execute quality assurance tasks, including testing new software releases</li><li>
Gather and analyze partner feedback; collaborate with Product and Development teams to enhance solutions</li><li>
Coordinate with internal teams to ensure project deliverables meet scope, quality, and timelines</li><li>
Develop and maintain a thorough understanding of all aspects of assigned InVita software products and be able to demonstrate solutions effectively</li><li>
Contribute to documentation, knowledge base articles, and end user-facing resources to improve self-service and support efficiency.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent experience</li><li>
Minimum of five (5) years experience in a customer-facing account management, support, or implementation role</li><li>
Experience with SaaS and/or purpose-built software applications, with a preference for experience in the healthcare industry and specifically blood and plasma collection</li><li>
Interpret accrediting agency standards or guidelines for testing programs and translate the requirements into policies and procedures.</li></ul><ul><li>
Proven project management experience, including the ability to manage multiple time-sensitive initiatives simultaneously</li><li>
Logical and efficient working style with keen attention to detail</li><li>
Strong problem-solving skills and the ability to translate complex technical issues into clear, client-friendly language</li><li>
Superb verbal, written, and public speaking skills</li><li>
Highly detail-orientated with exceptional follow-through and organizational skills</li><li>
Ability to work both independently and collaboratively in a fast-paced, deadline-driven environment.</li></ul><p></p><p><b><br>
Highly Desirable:</b></p><ul><li>
Experience in blood banking, transfusion medicine, or healthcare systems (BECS, CRM, QMS, EMR/EHR).</li><li>
Advanced knowledge of Immunohematology Reference Lab (IRL) and/or blood banking systems and practices. Specifically:</li><li><div><ul><li>
Mastery of simple to complex antibody identification, compatibility testing, antigen negative units, red blood cell genotyping, centralized transfusion services, flow cytometry services and specialized platelet matching services.</li><li>
Knowledge of serologic testing platforms and resources.</li><li>
Understanding of red cell genotyping for patient and donor phenotype determination.</li><li>
Knowledge of the collection of frozen rare reagent cells for complex antibody identification studies.</li><li>
Understanding clinical trial studies.</li></ul></div></li></ul><ul><li>
Hands-on experience with planning and running client workshops, JAD sessions, webinars, and conferences.</li><li>
Proficiency with the Atlassian platform (Jira, Confluence, Service Desk).</li></ul><p></p><p><b><br>
Physical Demands and Work Environment:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.</p><ul><li>
While performing the duties of this position, prolonged periods of sitting at a desk and working at a computer may be required.</li><li>
Additionally, the employee is regularly required to talk or hear.</li><li>
The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.</li><li>
The employee must occasionally lit and/or move up to 15 pounds.</li><li>
Specific vision abilities required by this position include close, distance, color, peripheral, and the ability to adjust focus.</li><li>
The noise level in the work environment is usually moderate.</li><li>
Ability to travel to customer sites.</li><li>
Ability to travel on a flexible schedule. Airplane travel is necessary.</li></ul><p></p><p><i><br>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. InVita is an E-Verify employer.</i></p><p></p><p><i><br>
This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; relationship.</i></p><p></p><p><i><br>
InVita provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p><b><br>
The pay range for this role is:</b><br>
70,000 - 90,000 USD per year(Maryland)</div>

Clinical Software Product Specialist

Impruvon Health

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Impruvon partners with Massachusetts Intellectual and Developmental Disabilities (IDD) provider organizations participating in the Massachusetts MAP program. Our platform and services support providers in meeting MAP compliance requirements, strengthening documentation integrity, driving value-based performance, and demonstrating measurable outcomes for individuals served.<br>
</div><div>We work closely with provider leadership, clinical teams, and frontline staff to ensure operational readiness, regulatory compliance, and sustainable performance under MAP program standards.<br>
</div><div>Impruvon is seeking a <b>Training Specialist</b> to support Massachusetts IDD providers participating in the MAP program. This individual will serve as the primary training lead responsible for ensuring providers are fully trained, compliant, and operationally prepared to meet MAP program requirements using Impruvon&rsquo;s platform.<br>
</div><div>This role requires a <b>MAP Certified Trainer (or willingness to become certified upon hire)</b> and direct experience designing and delivering structured training programs for end users of healthcare technology platforms.<br>
</div><div>The Training Specialist will partner closely with the Massachusetts Customer Success team to drive successful product implementation, documentation accuracy, compliance readiness, and measurable performance outcomes across participating provider organizations.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
Impruvon Platform Training &amp; MAP Compliance Alignment</div><ul>
<li>Deliver comprehensive, role-based training to Impruvon end users to ensure successful adoption and compliant use of the Impruvon platform, including navigation, workflow execution, documentation accuracy, quality metric monitoring, and MAP performance reporting.</li>
<li>Ensure training reinforces compliance with MAP reporting, documentation accuracy, audit preparedness, and quality incentive requirements.</li>
<li>Maintain active MAP Trainer certification (or obtain certification within established timeframe).</li>
Translate MAP regulatory and performance requirements into clear, operational workflows within the Impruvon platform.<br>
<li>
</li></ul><ul><li>Design structured, role-based training curricula for administrative and staff roles.</li>
<li>Develop and maintain high-quality training materials, including:<ul>
<li>Instructor-led presentations</li>
<li>Facilitator guides</li>
<li>End-user documentation</li>
<li>Compliance-focused job aids</li>
<li>FAQs</li>
<li>Self-service and on-demand training modules</li>
</ul></li>Update materials proactively to reflect MAP program updates, regulatory changes, and product enhancements.<br>
<li>
</li></ul><ul><li>Conduct in-person and virtual training sessions during new provider onboarding, program expansion, and product updates.</li>
<li>Support providers in integrating MAP requirements into day-to-day documentation and workflow processes.</li>
<li>Identify adoption gaps and compliance risks in partnership with the Customer Success team.</li>
Reinforce best practices for data integrity, quality measure tracking, and performance reporting.<br>
<li>
</li></ul><ul><li>Collaborate with Massachusetts Customer Success Managers to:<ul>
<li>Assess provider readiness and training needs</li>
<li>Support implementation timelines</li>
<li>Reinforce accountability around MAP performance measures</li>
</ul></li>Partner with MAP State Agency leads, CSMs, and Impruvon Product team to ensure training content aligns with system functionality and regulatory intent.<br>
<li>
</li></ul><ul><li>Gather provider feedback to strengthen training effectiveness and usability.</li>
<li>Monitor training outcomes and adoption metrics to identify improvement opportunities.</li>
<li>Contribute to scalable training frameworks that support consistent MAP compliance across providers.</li>
<li>Serve as a subject matter expert on MAP workflows within the Impruvon platform.</li></ul><div><br>
</div><div>
Key Performance Indicators (KPIs)</div><ul>
<li>Training Completion: Required end users trained on schedule during onboarding and updates.</li>
<li>Platform Adoption: Increased correct use of MAP-aligned workflows in the Impruvon platform.</li>
Training Effectiveness:<li> 4/5 average post-training satisfaction score.</li>
<li>Content Timeliness: Training materials updated promptly following MAP or product changes.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Experience</b></h3><br>
<ul>
<li><b>
MAP Certified Trainer or willingness to obtain certification upon hire (required).</b></li>
<li>Experience designing and delivering training curricula for end users of a healthcare SaaS platform.</li>
<li>Experience building and maintaining comprehensive training materials (presentations, documentation, FAQs, job aids, self-service resources).</li>
<li>Experience conducting structured training sessions both in-person and virtually.</li>
<li>Strong understanding of healthcare documentation standards and compliance-driven workflows.</li>
<li>Excellent written and verbal communication skills with the ability to translate regulatory requirements into practical guidance.</li>
<li>Ability to collaborate cross-functionally within a Customer Success organization.</li>
<li>Ability to travel up to 30% within Massachusetts to support on-site provider training and onboarding.</li>
</ul><ul><li>Experience working with Massachusetts IDD providers and/or familiarity with EOHHS departments.</li>
<li>Experience supporting value-based care initiatives or quality incentive programs.</li>
<li>Background in healthcare operations, compliance, quality management, or healthcare IT.</li>
<li>Familiarity with adult learning principles and instructional design methodologies.</li>
<li>Experience preparing organizations for audits, reporting requirements, or performance reviews.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><div><br>
At Impruvon Health, we know our people are our greatest asset. We provide a benefits package designed to support your well-being and growth, including:<br>
</div><ul><li>$75,000 - $90,000 per year based on experience</li>
<li>Competitive compensation aligned with experience</li>
<li>Health, dental, and vision insurance</li>
<li>Flexible PTO and holidays</li>
<li>Flexible work environment with opportunities for remote work</li>
<li>Professional development and learning opportunities</li>
A mission-driven culture where your work directly impacts lives<br>
<li>
</li></ul><div>Working at Impruvon Health means being part of a mission-driven, passionate, and collaborative team. Every role contributes to improving lives and reducing risks in care settings across the country. Your expertise will help ensure we can continue to innovate, grow, and deliver on our promise of safer, smarter care.</div><h3 class="jobSectionHeader"><b><br>
About Impruvon Health</b></h3><div>
At Impruvon Health, we are transforming medication management and clinical workflows with intuitive, one-click solutions that simplify processes, eliminate inefficiencies, and empower care teams to do more with ease and confidence.<br>
<br>
Designed in partnership with IDD providers, our platform automates medication administration and other clinical workflows such as treatments, minimizes errors, and strengthens compliance&mdash;ensuring safer, more effective care for the individuals who depend on it, while keeping providers aligned with regulatory requirements effortlessly.</div></div>

Training Specialist – Massachusetts

Johns Hopkins University

<div><p>Under the direction of the Associate Dean for Clinical Practice and Sr. Clinical Project Placement Specialist, we are seeking an<b><i> Advanced Practice Nursing Clinical Site Coordinator </i></b>who will provide the day-to-day communication necessary to recruit clinical sites and preceptors required for nurse practitioner, and post-masters certificate students&rsquo; clinical rotations locally and nationally. In partnership with specialty track coordinators, faculty advisors, students and other members of the clinical placement team, the position provides input for monitoring and improving the Exxat clinical placement system to assign students to preceptors. Works collaboratively with clinical and community agencies as well as individual preceptors to optimize student learning and foster positive relationships with clinical partners to ensure resources and agreements are in place for appropriate clinical and preceptor placements for graduate nursing students. Assists in general duties related to streamlining clinical placements to optimize faculty expertise and minimize their administrative burden. Promotes and maintains a positive image for the School of Nursing in the greater Baltimore region and nationally for online programs.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Collaborate with agencies and preceptors to procure and maintain adequate clinical practice sites to precept current graduate students, obtaining and maintaining the required documentation in accordance with JHSON and agency policies to identify educational requirements for clinical experiences of nursing students.</li><li>
Act as liaison to maximize (1) the utilization of available preceptors; (2) the placement of students with the appropriate preceptors and clinical sites based on their specific needs; (3) prepare for the review and approval by the associate dean for clinical practice of all written correspondence, materials, and clinical documents such as orientation manuals, preceptor handbooks, protocols, evaluations of preceptors and students, letters or appreciation/recognition, and (4) oversee all processes in the Exxat program to continuously monitor clinical placement sites.</li><li>
Research, identify, establish, and promote positive relationships with agency representatives to maximize the utilization of clinical resources.</li><li>
Develop a semester preceptor schedule based on anticipated student enrollment in clinical courses.</li><li>
Work with the Clinical Placements Contracts &amp; Compliance Manager to initiate affiliation agreements between the college and clinical practice sites.</li><li>
Network with clinical agencies to ensure clinical placement sites are available for all clinical courses and appropriate for student experience.</li><li>
Confirm clinical schedules with sites &amp; confirm preceptor-student clinical schedules.</li><li>
Continuously monitor preceptor credentials and certifications and ensure compliance with university and school of nursing requirements.</li><li>
Maintain clinical site contact roster &amp; compliance paperwork required for preceptorship confirmation.</li><li>
Maintain information on state board of nursing requirements related to clinical placements.
</li><li>Establish and maintain accurate databases of active, inactive, and ineligible clinical sites and preceptors; monitor agency and preceptor evaluation records; regularly communicate updated status of the data to the supervisor, associate dean of clinical practice and specialty track directors.</li><li>
Maintain an inventory of potential clinical placement sites; record relevant data specific to site and preceptor that provides a diary of the history of each for future reference/decision making.</li><li>
The ideal candidate will work collaboratively with the Associate Dean for Clinical Practice; the Clinical Placement Specialist, the DNP Projects Coordinator, specialty track coordinators, students and advisors to assign graduate students to clinical sites and preceptors.</li></ul><ul><li>
This individual will work closely with local and national clinical and community agencies as well as individual preceptors to optimize student learning and foster positive relationships with clinical partners.</li><li>
Miscellaneous office and administrative tasks, such as identifying and disseminating information to faculty and staff, copying, filing, etc.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree.</li><li>
Five years of related experience.</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Master's Degree in a field of study related to nursing.</li><li>
Prior experience working in an academic (college or university) health setting, medical, service, or hospitality background.</li></ul><p></p><p><br>
Classified Title: Sr. Program Coordinator<br>
<b>Job Posting Title (Working Title):</b> Advanced Practice Nursing Clinical Site Coordinator (Academic Affairs)
<br>
Role/Level/Range: ACRP/04/MD
<br>
<b>Starting Salary Range</b>: $55,800 - $97,600 Annually ($80,000 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
<b>Schedule:</b> Monday - Friday 8:30 - 5:00<br>
FLSA Status: Exempt<br>
<b>Location:</b> Hybrid/School of Nursing<br>
Department name: Academic Affairs
<br>
Personnel area: School of Nursing</p></div><p></p>

Advanced Practice Nursing Clinical Site Coordinator (Academic Affairs)

Johns Hopkins Health System

<div><p><b>You Belong Here</b></p>
<p><b>
Position Summary:</b></p>
<p>
The<b> Physical Therapist Assistant </b>specializing in<b> Acute Care:</b></p>
<ul><li>Works under the supervision of the Team Coordinator and/or Clinical Specialist, and leadership of the Rehab Therapy Services Team Leader, Supervisor and/or Inpatient or Outpatient Manager
</li></ul><ul><li>Implements a treatment program as established by a licensed PT which is designed to return patients to their maximum level of function</li></ul>
<ul><li>Works collaboratively with all members of the multidisciplinary health care team to maximize patient and team outcomes</li></ul>
<ul><li>Prompts improvement of service, department and hospital systems to benefit patient care</li></ul>
<ul><li>Incorporates and operationalizes the goals and objectives of the organization</li></ul>
<p><b>
Education:</b></p>
<p>
Completion of an Associate Degree from an accredited Physical Therapist Assistant program
</p><p><b>Required Licensure, Certification, Etc.</b></p>
<p>
Licensure from State of Maryland, Board of Physical Therapy Examiners..</p>
<p>
Current AHA Healthcare Provider Certification.</p>
<p><b>
Shift: Full-time 40 hours per week - 8:00 - 4:30 p.m. - Some weekends and Holidays</b></p>
<p><b>
Work Experience:</b></p>
<p>
Successful completion of clinical internships as required by academic program.</p>
<p><b>Salary Range:</b> Minimum 26.58/hour - Maximum $43.89/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p></div>

PHYSICAL THER ASSISTANT

Clinical Associates, P.A.

<div><p>At <b>Clinical Associates</b>, we make being healthy easier. We are a multi-specialty medical practice located in the northern Baltimore suburban community. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility. Each of our offices has laboratory centers for tests and blood work on site. We have been serving the community for more than 50 years.</p><p><b>
We are seeking a</b> <b>Certified Registered Nurse Practitioner or Physician Assistant with</b> <b><i>experience in treating multiple endocrine disorders</i></b> <b>to join our Endocrinology team!</b> <b><i>Candidates must have proven experience diagnosing, treating and managing patients with various endocrine conditions.</i></b></p><p><b><i>
This is an outstanding full time opportunity that does </i></b><b><i>not </i></b><b><i>require inpatient consults or admissions.</i></b></p><b>
Locations:</b>Towson - 515 Fairmount Avenue (off Beltway 695 Exit 27)Pikesville - 1838 Greene Tree Road (off Beltway 695 Exit 20)<p><b><br>
Responsibilities and Duties:</b></p><ul><li>Diagnose and treat acute, episodic or chronic illnesses related to the endocrine system.</li><li>Perform patient examinations.</li><li>Develop and manage treatment plans.</li><li>Prescribe medication.</li><li>Facilitate referrals to other healthcare professionals or medical facilities.</li><li>Order diagnostic tests.</li><li>Communicate with collaborating physician or specialist regarding patient care.</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li><b>Current State of Maryland Nurse Practitioner License or Physician Assistant License</b></li><li><b><i>Endocrinology experience is REQUIRED.</i></b></li><li>Ability to build rapport with patients.</li><li>Excellent communication skills and the ability to empathize with patients.</li><li>Proficiency in EMR/ computer skills with a willingness and ability to learn new applications.</li></ul><p><b>
Benefits:</b></p><ul><li>Full benefits package</li><li>Competitive salary with productivity bonus potential!</li></ul><p><b><i>
Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</i></b></p></div>

ENDOCRINOLOGY - Nurse Practitioner or Physician Assistant - Full or Part Time

City of Baltimore

<div></div><div><div><i>Salary Range:</i> $87,373.00 - $139,674.00 <i>Annually</i></div><div></div><div><i>
Hiring Salary Range:</i> $87,373.00- $111,279.00 <i>Annually</i></div><div></div><div>
Get to Know Us</div><div></div><div>
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&amp;D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: <div>https://humanresources.baltimorecity.gov/hr-divisions/benefits</div></div><div></div><div>
Job Summary</div><div></div><div>
An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests. Work of this class may involve leading and training less experienced IT Specialists but does not involve full supervisory duties or responsibilities.</div><div>
Alternate market titles: Systems analyst, applications systems analyst/programmer, database specialist, systems programmer, network engineer, GIS analyst, architectural engineer, business analyst, quality improvement specialist, helpdesk analyst, security analyst.</div><div></div><div>
MINIMUM QUALIFICATIONS</div><div></div><div><i><br>
On or before the date of filing the application, each candidate must:</i></div><div></div><div>
Education: Have a Bachelor of Science degree.</div><div></div><div>
AND</div><div></div><div>
Experience: Have four years of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing or developing and supporting cloud-based software integration).</div><div></div><div>
OR</div><div></div><div>
Equivalency Notes: Have an equivalent combination of education and experience. Advanced technical credentials may be substituted for six months of experience or education. Multiple certifications <i>may</i> receive additional credit towards education/experience.</div><div></div><div>
Licenses, Registrations, and Certificates: Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.</div><div></div><div>
Additional Information</div><ul><li><div>
Previous IT work lead experience is preferred.</div></li><li><div>
Previous IT experience in government is preferred.</div></li></ul><div></div><div>
**APPLICATION DEADLINE: <i>Please submit your application no later than</i><i> 12:00 AM </i><i>on the closing date to be eligible for consideration. **</i></div><div></div><div>
Knowledge, Skills, &amp; Abilities:</div><ul><li><div>
Knowledge of the installation, maintenance, and enhancement of microcomputer systems and mainframe client servers.</div></li><li><div>
Knowledge of the interrelationship of systems analysis, computer programming, and information technology operations.</div></li><li><div>
Knowledge of current trends and developments in network-based communications systems.</div></li><li><div>
Knowledge of computer-based communications protocols.</div></li><li><div>
Skill in developing database queries and generating reports.</div></li><li><div>
Skill in installing, repairing, and troubleshooting network programs, hardware, and systems.</div></li><li><div>
Skill in cartographic map design, accuracy of presentation with required map components and elements, layout and design.</div></li><li><div>
Ability to analyze, apply logic and solve technology problems.</div></li><li><div>
Ability to establish and maintain effective working relationships with vendors, management, technical co-workers and support specialists, and system users.</div></li><li><div>
Ability to design complex systems consisting of a wide variety of programs, procedures, and forms.</div></li><li><div>
Ability to schedule and perform preventative and corrective maintenance procedures and repairs.</div></li><li><div>
Ability to write detailed technical reports and analyses.</div></li><li><div>
Ability to develop a working knowledge of computer systems software and operating systems.</div></li><li><div>
Ability to develop systems software and systems software testing procedures.</div></li></ul><div></div><div>
Background Check</div><div></div><div>
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.</div><div></div><div>
Probation</div><div></div><div>
All persons, including current City employees, selected for this position must complete a mandatory six-months' probation.</div><div></div><div>
Eligibility</div><div></div><div>
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.</div><div>
Education Accreditation</div><div></div><div>
Applicants&rsquo; education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.</div><div></div><div>
Selection Process</div><div></div><div>
All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.</div><div></div><div>
Examination Process</div><div>
Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.</div><div>
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.</div><div></div><div><br>
Residency &amp; Financial Disclosure</div><div></div><div>
This position is subject to Article I, Section 7-10 of the Baltimore City Code, which mandates that the incumbent both reside and be a registered voter of Baltimore City at the time of appointment or sign a declaration of intent to become a City resident and registered voter within 6 months of the effective date of their appointment. Failure to comply with the declaration of intent will result in immediate termination. <i>You will also be required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. T</i>he initial financial disclosure must be submitted within 30 days of hire.</div><div></div><div>
Your Recruiter: Maya McEachern</div><div></div><div><i>
If you have questions regarding this position, please contact </i><i>Maya McEachern, HR Specialist II</i><i> via email at </i><div><i>Maya.mceachern@baltimorecity.gov</i></div><i>.</i></div><div></div><div>
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.</div><div></div><div>
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER</div></div>

Security Applications Engineer, IT Specialist IV - Baltimore City Office of Information Technology

THETA

<div><h1 class="jobSectionHeader"><b>About theta.</b></h1>
<p><b>theta. </b>is an SBA-Certified 8(a) &amp; HUBZone digital integration and management firm based in Baltimore, MD, working to create a world where tech works for everybody. Our mission is to bridge the gap between the intersection of innovation and technology and practical applications that serve the public interest.</p>
<p>We specialize in creating software that enhances efficiency, security, and accessibility in government operations. Our commitment to be of service, be passionate, and be different drives us to deliver projects that make a significant impact.</p>
<div><p><b>This position is contingent upon contract award.</b></p></div>
<p><b>Position Overview</b>:</p>
<p>We are seeking a <b>Lead Product Manager/Product Owner</b> to support complex federal software programs operating in governance and security-constrained environments. In this role, you will convert operational signals, user feedback, telemetry, and environmental constraints into prioritized, traceable backlog work that enables disciplined, iterative delivery.</p>
<p>You will partner closely with delivery leads, technical leads, and government stakeholders to ensure backlog clarity, release readiness, and evidence-based prioritization.</p>
<p><b>Key Responsibilities</b>:</p><br>
<ul><li>Own product backlog stewardship: intake, triage, refinement, and prioritization based on operational value.<br>
</li><li>Translate operational feedback and data signals into epics, features, and user stories with clear acceptance criteria.<br>
</li>Maintain traceability from signal decision work item<li> delivered increment.<br>
</li><li>Produce decision artifacts outlining prioritization rationale, tradeoffs, and measurable outcomes.<br>
</li><li>Facilitate predictable planning and refinement cadences.<br>
</li><li>Align engineering and stakeholders on the definition of done and release readiness expectations.<br>
</li><li>Reduce backlog churn by making tradeoffs explicit and documented.<br>
</li>Operate effectively across multiple delivery environments with governance constraints.<br>
<li>
</li></ul><p><b>Basic Qualifications</b>:</p>
<ul><li><b>10+ years</b> of experience serving as a Product Manager or Product Owner on complex software programs.</li>
Demonstrated ability to write and decompose epics features<li> stories with clear acceptance criteria.</li><li>
Experience working in regulated, governance-constrained, or security-sensitive environments.</li><li>
Strong stakeholder alignment and communication skills.</li><li>
Familiarity with agile delivery metrics (lead time, reliability, outcomes).</li><li><b>
U.S. Citizenship required.</b></li><li>
Must be able to meet any other requirements for government contracts for which they are hired (<i>e.g., must reside in the U.S., Security Clearances</i>)</li><li>
Some of our clients may request or require travel from time to time. If this concerns you, we encourage you to apply and discuss it during your initial interview.</li></ul>
<p><b>Preferred Qualifications:</b></p><br>
<ul><li>Experience supporting federal or defense software programs.<br>
</li><li>Experience using telemetry or operational data to inform prioritization.<br>
</li><li>Experience with onboarding external users or managing scaled intake workflows.<br>
</li>Experience collaborating within DevSecOps Software Factory environments.<br>
<li>
</li></ul><p><b>Why Join theta.?</b>:</p>
<ul><li>Work on mission-driven modernization efforts serving the public interest</li><li>
Collaborate with a disciplined, outcome-oriented delivery team<br>
</li><li>Operate in environments where product decisions directly impact operational performance.<br>
</li><li>Competitive compensation and comprehensive benefits</li></ul>
<p>If you are a disciplined, outcome-oriented Product Manager who thrives at turning ambiguity into clarity, translating operational needs into actionable backlog work, and making thoughtful tradeoffs in complex federal environments, we encourage you to apply. If you believe product stewardship is about more than managing tickets, that it's about aligning mission, engineering, and operators to deliver measurable impact, we invite you to join our team at <b>theta.</b></p><br>
<p><b>Salary Range:</b> $155,000 - $165,000 <i>(DOE and project-specific details)</i></p></div>

Lead Product Manager/Product Owner

Explore 150+ Clinical software product specialist in Baltimore this March. Find roles across top companies and apply now to boost your career.