hr officer

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cash collection specialist

credit controller associate Jobs in Cairo

credit controller associate

customer service associate

collection officer

mylo

<div>
 mylo, the consumer finance arm of B.TECH, is revolutionizing the financial landscape, seeks a dynamic, results-oriented Senior Data Scientist. The ideal candidate will play a pivotal role in driving data-driven decisions and shaping our future. You'll work closely with cross-functional teams to unlock the power of data, build predictive models, and deliver actionable insights.
 
 
 We are actively seeking dedicated
 
 Collections Officers
 
 to become valuable members of our team. In this pivotal role, you will play a crucial part in assisting our customers as they navigate the process of managing their outstanding payments. If you find fulfilment in a dynamic and fast-paced environment and possess exceptional negotiation skills coupled with a strong sense of empathy, we warmly encourage you to apply and join us on this journey!
 
 
 As a Collections Officer, you will be responsible for:
 
 
 <ul>
 <li>
 Communicating effectively with customers to follow up on due and overdue installments
 </li>
 <li>
 Encouraging customers to make payments and resolve outstanding balances
 </li>
 <li>
 Conducting field visits to customer homes or workplaces as needed to facilitate collections
 </li>
 <li>
 Negotiating payment plans and solutions that benefit both the customer and the company
 </li>
 <li>
 Maintaining accurate records of customer interactions and payment statuses
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 A bachelor's degree is required in any field
 </li>
 <li>
 We seek individuals who can adapt and perform effectively in physically demanding field environments
 </li>
 <li>
 Capable of managing physical tasks and mobility for fieldwork
 </li>
 <li>
 Demonstrated ability to negotiate successfully
 </li>
 <li>
 Proven effectiveness in follow-up activities
 </li>
 <li>
 Exceptional skills in communication and persuasion
 </li>
 <li>
 Capacity for self-driven work and independence
 </li>
 <li>
 Competent in utilizing computer systems
 </li>
 <li>
 Preferably possesses some data analysis skills
 </li>
 <li>
 Possesses a strong reputation and is acknowledged for integrity
 </li>
 <li>
 Locations as follows: Zagazig, Al Asher of Ramadan, Shubra El Khima ,Port Said, Behera, Alexandria &amp; Cairo
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.
 
 
 Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice.
 
 
 Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community
 
 
 Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport.
 
 
 Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.
</div>

Collection Officer

Ecolab

<div>
 Ecolab is seeking an
 
 Associate Credit Representative
 
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
 </li>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth
 </li>
 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 
 
 </li>
 </ul>
 
 Description
 
 
 
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
 </li>
 <li>
 Implement strategies and deploy resources to meet collection targets and objectives.
 </li>
 <li>
 Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
 </li>
 <li>
 Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
 </li>
 <li>
 Act as Escalation Leader for financial and customer issues
 </li>
 <li>
 Ensure team and individual goals on past due improvement are achieved.
 </li>
 <li>
 Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
 </li>
 <li>
 Lead &amp; support business AR specific policies, processes and improvement projects
 </li>
 <li>
 Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
 </li>
 <li>
 Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
 </li>
 <li>
 Ensure collection processes are documented and followed in compliance with SOX requirements.
 </li>
 <li>
 Develop succession planning for team, identifying training requirements and milestone targets
 </li>
 <li>
 Support internal and external audits as required.
 </li>
 <li>
 Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
 </li>
 <li>
 Basic Qualifications
 </li>
 <li>
 Strong verbal and written communication in English.
 </li>
 <li>
 Previous experience in collections or customer facing role.
 </li>
 <li>
 Robust competency in Microsoft.
 </li>
 <li>
 Knowledge in working with database applications and ERP systems e.g., SAP.
 </li>
 <li>
 Ability to influence internally with key stakeholders and externally with customers.
 </li>
 <li>
 Preferred Qualifications
 </li>
 <li>
 University degree
 </li>
 <li>
 3-5 years of business experience in credit.
 </li>
 <li>
 Ability to influence without authority.
 </li>
 <li>
 Knowledge in working with database applications SAP.
 </li>
 <li>
 High level proficiency in Microsoft.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Skills &amp; Competencies:
 </li>
 <li>
 Self -motivated; Assertive
 </li>
 <li>
 Proven record of meeting deadlines
 </li>
 <li>
 Process-orientation with customer focus
 </li>
 <li>
 Time management, organization, and prioritization skills
 </li>
 <li>
 Ability to apply judgment in problem solving
 </li>
 <li>
 Ability to ask probing questions to obtain necessary information
 
 
 </li>
 </ul>
 
 Nuestro compromiso con una cultura de inclusi&oacute;n y pertenencia
 
 
 
 Ecolab est&aacute; comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoci&oacute;n de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempe&ntilde;o laboral, en todos los aspectos relacionados con el empleo, la compensaci&oacute;n, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminar&aacute; a ninguna persona colaboradora ni postulante por motivos de raza, religi&oacute;n, color, credo, nacionalidad, estado de ciudadan&iacute;a, sexo, orientaci&oacute;n sexual, identidad y expresi&oacute;n de g&eacute;nero, informaci&oacute;n gen&eacute;tica, estado civil, edad o discapacidad.
</div>

Credit Controller Associate

Hexaware Technologies

<div>
 
 
 Role Overview:
 
 The Linguist &ndash; Data Specialist is an early-career linguist focused on data-driven tasks such as data collection, annotation, and analysis. This role supports the development and evaluation of language technologies by providing high-quality linguistic data.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Data Collection &amp; Annotation: Gathers and annotates linguistic data for use in training and evaluating language models and other i18n tools.
 
 
 
 
 
 &bull; Quality Control: Reviews and validates annotated data to ensure accuracy and consistency.
 
 
 
 
 
 &bull; Documentation: Maintains clear records of data sources, annotation guidelines, and project progress.
 
 
 
 
 
 &bull; Continuous Learning: Develops expertise in new annotation tools, linguistic concepts, and data management practices.
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in linguistics, language studies, or a related field, plus 1&ndash;2 years of industry experience; OR a master&rsquo;s degree with relevant experience (internship, thesis project, etc.).
 
 
 
 
 
 &bull; Experience with data annotation, linguistic analysis, or corpus management.
 
 
 
 
 
 &bull; Strong attention to detail and organizational skills. &bull; Familiarity with at least one annotation tool or platform.
 
</div>

Linguist Data Specialist - Willing to relocate in India

Contentsquare

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 
 
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 
 
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 
 
 
 Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
 
 
 
 We are looking for a proactive, detail-oriented
 
 Cash Collection Specialist
 
 to join our
 
 Order-to-Cash team in Egypt
 
 . In this role, you will manage a portfolio of customer accounts, drive timely collections, support dispute resolution, and help optimize cash flow performance across multiple regions.
 
 
 This is a great opportunity for a finance professional with
 
 2 to 5 years of experience
 
 in
 
 accounts receivable, cash collection, or credit control
 
 who is eager to grow in a fast-paced, international environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 You will play a key role in securing cash collections and maintaining healthy customer accounts by:
 
 
 <ul>
 <li>
 Managing collections activities for an assigned portfolio of customer accounts across multiple regions
 </li>
 <li>
 Following up on overdue invoices through calls, emails, and formal written communication in English and French
 </li>
 <li>
 Building strong relationships with customers to accelerate payments and support effective dispute resolution
 </li>
 <li>
 Partnering closely with Sales, Customer Service, and Finance teams to investigate and resolve billing issues
 </li>
 <li>
 Monitoring customer credit exposure and escalating potential risks when needed
 </li>
 <li>
 Contributing to monthly cash collection targets and helping reduce Days Sales Outstanding (DSO)
 </li>
 <li>
 Keeping collection records accurate, complete, and up to date
 </li>
 <li>
 Preparing regular reporting on collection performance, account status, and key risk areas
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for
 
 
 
 <ul>
 <li>
 2 to 5 years of experience in cash collection, accounts receivable, or credit control
 </li>
 <li>
 Fluency in English, both written and spoken
 </li>
 <li>
 Strong communication and negotiation skills with a customer-focused approach
 </li>
 <li>
 Solid proficiency in MS Office, especially Excel
 </li>
 <li>
 Experience with ERP systems is a plus
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment
 
 
 </li>
 </ul>
 
 Why you should join Contentsquare
 
 
 
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 
 
 Here are a few we want to highlight:
 
 
 <ul>
 <li>
 Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
 </li>
 <li>
 Work flexibility: hybrid and remote work policies
 </li>
 <li>
 Generous paid time-off policy (every location is different)
 </li>
 <li>
 Lifestyle allowance
 </li>
 <li>
 A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
 </li>
 <li>
 Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
 </li>
 <li>
 We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
 </li>
 <li>
 And more benefits tailored to each country
 
 
 </li>
 </ul>
 
 Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 
 
 
 
 Your personal data is used by Contentsquare for recruitment purposes only. Read our
 
 
 Job Candidate Privacy Notice
 
 
 to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 
 
 here
 
 
 .
 
 
 
 
 Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 
 
 
 
 Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our
 
 
 Candidate Privacy Policy
 
 
 .
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Cash Collection Specialist

ALEXBANK

<div>
 
 Are you passionate about delivering excellent customer experiences and building trust with clients? Join our team as a Customer Service Officer, where you will play a key role in supporting our customers, handling their banking needs, and ensuring top-quality service.
 
 
 If you&rsquo;re customer-focused, detail-oriented, and eager to grow your career in the banking sector, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 
 Job Duties
 
 
 
 
 
 
 <ul>
 <li>
 Assist bank customers in banking-related activities through understanding the customers&rsquo; needs and promote bank services and products.
 </li>
 <li>
 Carry out the Account opening/closing ensuring that all customers sign regulatory forms &amp; uploading customers signatures on the system and ensuring all Central Bank of Egypt and other regulatory controls.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 <ul>
 <li>
 University degree.
 </li>
 <li>
 Knowledge of the Banking Services &amp; Products.
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 0-2 years of experience
 </li>
 <li>
 Passing of the bank&rsquo;s formal entry assessments and panels for this position
 </li>
 </ul>
 
 
</div>

Customer Service Officer

Orange Business

<div>
 
 About Us
 
 
 
 Join us at Orange Business!
 
 
 We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
 
 
 Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 Role Overview
 
 
 
 
 About the role
 
 
 
 As a key contributor to the security of our information security management system, you will serve as the overall guarantor for the security of our cloud administration infrastructure. Joining the security office, you will assume the responsibilities of a delegated Chief Information Security Officer (CISO) for your designated area, operating under the Business Security Officer service. In this role, you will vigilantly monitor for threats affecting your area of responsibility, and your expertise will be validated by industry-recognized certifications.
 
 
 
 Key Responsibilities
 
 
 
 At the intersection of critical cloud success factors - security and reliability, the Business Security Officer engages in a wide array of activities, requiring strong analytical and adaptable skills. Your mission encompasses a diverse set of tasks; expertise in all fields is not mandatory for application.
 
 
 <ul>
 <li>
 Conduct expert assessments and consultancy, including risk analysis, penetration testing, and vulnerability audits.
 </li>
 <li>
 Ensure that Orange designs and operates services in line with management&rsquo;s security requirements, acting as an expert security advisor to operational teams.
 </li>
 <li>
 Develop and implement necessary documentation and controls to maintain security standards.
 </li>
 <li>
 Report regularly on the service&rsquo;s security status.
 </li>
 <li>
 Coordinate the management of security incidents.
 </li>
 <li>
 Raise awareness and reinforce safety rules among operational staff.
 </li>
 <li>
 Contribute to the continuous improvement of Orange security practices, collaborating with peers in a Plan-Do-Check-Act framework.
 
 
 </li>
 </ul>
 
 Specific Activities
 
 
 
 <ul>
 <li>
 Perform risk and vulnerability analyses, create security assurance plans, and monitor relevant indicators.
 </li>
 <li>
 Follow up on external audits and implement security control points.
 </li>
 <li>
 Review security measures with cloud operational teams and conduct awareness sessions for these teams.
 </li>
 <li>
 Analyze security incidents and evaluate architecture or processes to propose improvements.
 </li>
 <li>
 Track action plans resulting from controls and analyses.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 Educational Background and Experience
 
 
 
 Candidates should possess a higher degree, typically an engineering or a Master's degree in IT. While this educational foundation is important, having a proven track record with minimum of six years of experience in the cybersecurity field is a significant advantage.
 
 
 
 Core Security Skills And Certifications
 
 
 
 A strong interest in security and additional expertise in the following areas will further strengthen your candidacy:
 
 
 <ul>
 <li>
 Holding certifications such as CISSP, CISM, CISA, or equivalent credentials.
 </li>
 <li>
 Possession of vendor-specific certifications is preferred, including but not limited to Cisco, Fortinet, and Palo Alto.
 </li>
 <li>
 Solid understanding of security frameworks and standards, particularly ISO 27000 series.
 </li>
 <li>
 Comprehensive knowledge of encryption methods and networking protocols.
 </li>
 <li>
 Familiarity with ITIL processes and their application in operational environments.
 
 
 </li>
 </ul>
 
 Interpersonal And Professional Skills
 
 
 
 Proficiency in English is essential for this position. French language skills are a valuable asset. Strong interpersonal abilities are essential for effective collaboration within teams, both with operational staff and management. The ideal candidate demonstrates the following qualities:
 
 
 <ul>
 <li>
 Capability to engage and communicate with customers, adapting to both technical and high-level interactions.
 </li>
 <li>
 Sensitivity to customers&rsquo; corporate cultures and the ability to understand and respect their unique needs and differences.
 </li>
 <li>
 A customer satisfaction-oriented mindset, prioritizing positive outcomes for client engagements.
 </li>
 <li>
 Capacity to work autonomously, demonstrating initiative and independence.
 </li>
 <li>
 Proactive identification of problems and the ability to deliver effective solutions.
 </li>
 <li>
 Skill in creating professional dashboards and documentation that meet or exceed customer expectations.
 </li>
 <li>
 Ability to offer guidance, coordination, and leadership, especially in the context of security crises.
 
 
 </li>
 </ul>
 You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
 </li>
 <li>
 Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
 </li>
 <li>
 Professional Development: training programs and upskilling/re-skilling opportunities.
 </li>
 <li>
 Career Growth: Internal growth and mobility opportunities within Orange.
 </li>
 <li>
 Caring and Daring Culture: Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.
 </li>
 <li>
 Reward Programs: Employee Referral Program, Change Maker Awards.
 
 
 </li>
 </ul>
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Business Security Officer

SILO HUB

<div>
 We are hiring on behalf of a
 
 leading cybersecurity firm
 
 based in
 
 Katameya
 
 . Our client is seeking a proactive and detail-oriented
 
 HR Officer
 
 to join their growing and dynamic team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage end-to-end HR operations and daily activities.
 </li>
 <li>
 Handle all personnel and payroll processes.
 </li>
 <li>
 Liaise with government authorities (Labor Office &amp; Social Insurance) and build strong working relationships to ensure smooth processes.
 </li>
 <li>
 Maintain accurate attendance records, track absences, and issue legal warnings when required.
 </li>
 <li>
 Create and update employee personnel files and ensure the HR database is always accurate and up to date.
 </li>
 <li>
 Follow up on employee lifecycle processes (contracts, renewals, resignations, hiring documents).
 </li>
 <li>
 Prepare monthly attendance and consolidation reports to support payroll processing.
 </li>
 <li>
 Collect and validate payroll inputs (overtime, leaves, absences, loans, etc.).
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 3+ years of experience in HR.
 </li>
 <li>
 Strong experience in personnel &amp; payroll.
 </li>
 <li>
 Solid understanding of Egyptian labor law and social insurance processes.
 </li>
 <li>
 Background in the technology sector is highly preferred.
 </li>
 <li>
 Strong organizational and communication skills.
 
 
 </li>
 </ul>
 
 Location
 
 
 
 Katameya, Cairo
</div>

HR Officer

Explore 43+ Collection officer in Cairo this May. Find roles across top companies and apply now to boost your career.