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collections officer

Foodzway Trading Co.

Job Description: Field Collection OfficerPosition: Field Collection Officer Department: Sales / Collections Location: Riyadh, Saudi Arabia (with travel to customer sites)Role OverviewThe Field Collection Officer is responsible for visiting Foodz Way&rsquo;s B2B customers (restaurants, retailers, hotels, and other HoReCa clients) to ensure timely collection of outstanding payments, maintain strong customer relationships, and provide accurate reporting of field activities. This role bridges finance and sales, supporting business growth by securing receivables while safeguarding customer trust.Key Responsibilities<ul><li>Collection &amp; Payment Follow-Up</li><li>Visit customers to collect payments (cash/cheques/transfers) according to agreed credit terms.</li><li>Ensure accurate documentation, receipts, and handover of collected payments to the finance department.</li><li>Monitor overdue accounts and escalate cases that require management intervention.</li><li>Customer Relationship</li><li>Act as the company&rsquo;s representative with clients regarding collections.</li><li>Maintain positive, professional relationships while addressing payment-related concerns.</li><li>Coordinate with the sales team to resolve disputes or issues affecting collections.</li><li>Tracking &amp; Reporting</li><li>Record all collection activities daily in the company system (Odoo ERP).</li><li>Provide regular updates on receivables status, overdue accounts, and customer feedback.</li><li>Report red flags (e.g., payment delays, disputes, client dissatisfaction) to management promptly.</li><li>Compliance &amp; Accountability</li><li>Handle all collections in line with company policies and financial controls.</li><li>Ensure all payments are reconciled accurately with invoices.</li><li>Uphold confidentiality and integrity when handling customer financial data.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Finance, or related field (preferred).</li><li>Proven experience in field collections, credit control, or B2B sales support (food/FMCG sector is a plus).</li><li>Strong interpersonal and negotiation skills.</li><li>Basic accounting knowledge and ability to work with ERP systems (Odoo experience is an advantage).</li><li>Valid Saudi driving license and willingness to travel extensively within Riyadh and other cities.</li><li>Fluent in Arabic (English is an advantage).</li><li>In Riyadh</li><li>Saudi Female</li></ul>Key Competencies<ul><li>Results-oriented and target-driven.</li><li>Professional communication and customer-handling skills.</li><li>High attention to detail and accountability.</li><li>Problem-solving with focus on resolving disputes amicably.</li><li>Time management and ability to prioritize multiple accounts.</li></ul>Job Type: Full-timePay: &#65020;4,000.00 - &#65020;8,000.00 per month

Field Collection Officer

Saleh Al-Rajhi & Partners Co. Ltd

<div>
 
 &bull; Supervise the collection team, assign daily tasks, and monitor performance.
 
 
 &bull; Develop collection strategies and plans to improve recovery rates and reduce bad debts.
 
 
 &bull; Communicate with delinquent customers in a professional manner to encourage them to pay.
 
 
 &bull; Prepare periodic reports on collection performance and the status of delinquent accounts.
 
 
 &bull; Directly handle complex collection cases and complaints.
 
 
 &bull; Coordinate with other departments, such as sales and customer service, to ensure the accuracy of customer data.
 
 
 &bull; Ensure the team adheres to company policies and legal procedures related to collections.
 
 
 &bull; Train and mentor collection staff to improve their skills and enhance their performance.
 
 
 &bull; A bachelor's degree in accounting, financial management, or a related field.
 
 
 &bull; At least 3 years of experience in the collections field, including at least one year in a supervisory position.
 
</div>

Collections Supervisor

Tamara

<div>
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.
 
 
 Tamara is Saudi&rsquo;s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices.
 
 
 
 About The Role
 
 
 
 Tamara&rsquo;s ambition is to become the region&rsquo;s favorite way to pay for what we call life&rsquo;s little essentials &ndash; a new way of purchasing designed for and around our customers&rsquo; interests. We believe that great design has the ability to engage and inspire.
 
 
 
 Role Overview
 
 
 
 We are looking for a proactive and detail-oriented
 
 Collections Operations Associate
 
 to join our team. This pivotal role involves managing daily collection operations and ensuring governance through reconciliation, handling customer complaints, and maintaining quality assurance. The successful candidate will possess strong operational efficiency and excellent communication skills to support the development of our payment systems and collection strategies.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reconcile daily bank transactions for customer collections and ensure timely, accurate updates of payment information within the internal system.
 </li>
 <li>
 Audit, Investigate and resolve discrepancies in payment postings.
 </li>
 <li>
 Own the collection customer complaint queue and ensure timely and effective resolution of mail requests.
 </li>
 <li>
 Conduct regular audits of collection calls to ensure adherence to compliance, tone, and process.
 </li>
 <li>
 Provide feedback and recommendations for performance improvements in DCA collection practices based on the regular audits.
 </li>
 <li>
 Support on DCA requests related to customer loan restructuring and Late fee removal etc.
 </li>
 <li>
 Recommend automation and efficiency improvements in the collections operations lifecycle wherever possible.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or related field.
 </li>
 <li>
 1&ndash;2 years of experience in operations, collections, finance operations, or reconciliation roles.
 </li>
 <li>
 Proficiency in Microsoft Excel and financial reconciliation.
 </li>
 <li>
 Ability to quickly learn and retain new procedures.
 </li>
 <li>
 Excellent verbal and written communication skills in English and Arabic
 </li>
 <li>
 Familiarity with banking transactions, financial systems, and collection platforms is a plus.
 </li>
 <li>
 Ability to work independently and manage multiple priorities under tight deadlines.
 
 
 </li>
 </ul>
 All qualified individuals are encouraged to apply.
 
 
 To learn more about how we protect your privacy, please visit our Candidate privacy notice.
</div>

Collections Operations Associate

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 
 As the Recovery Officer will be responsible for revenue recovery from developer against the invoiced sales from Bayut. He/She will be meeting developers for timely payments to Bayut.
 
 
 
 
 In this role , You will :
 
 
 
 <ul>
 <li>
 The incumbent will be responsible to prepare and share the daily Reporting &amp; Analysis for Recovery status for all the projects to give visibility to the management and the finance team&nbsp;
 </li>
 <li>
 The developers and projects will be bifurcated into Good, Average and Chronic based on the recovery ratio and Recovery executive needs to make timely escalation of chronic cases to the management to avoid bad debts in future
 </li>
 <li>
 Follow up and ensuring the Ifragh completion&nbsp;
 </li>
 <li>
 Ensuring the funds deposit to Developer account and share the report with Finance &amp; Head of Sales
 </li>
 <li>
 Follow up for Invoicing the completed units
 </li>
 <li>
 Recovery of each invoice within Turnaround Time (will be defined in the SOPs)
 </li>
 <li>
 Archiving the Invoice Copies, Developer Deposits &amp; Acknowledgments and Recovery for Bayut
 </li>
 <li>
 Revenue Realization from Developer to Bayut Account
 </li>
 <li>
 Leg work for recovery related Legal matters for delivery and collection of documents
 </li>
 <li>
 This recovery to be carried out from Developers and in some cases from clients
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration
 </li>
 <li>
 At least 1-2 years previous in Real Estate or Recovery role in any industry
 </li>
 <li>
 Proven experience, meeting or exceeding targets
 </li>
 <li>
 In depth knowledge of commercial avenues
 </li>
 <li>
 Solid understanding of market research and data analysis methods
 </li>
 <li>
 A deep understanding of the market services/products
 </li>
 <li>
 Understanding of real estate sales
 </li>
 <li>
 Ability to accurately forecast sales
 </li>
 <li>
 Ability to analyse data to find trends and problems
 </li>
 <li>
 Outstanding communication and interpersonal skills
 </li>
 <li>
 Analytical mind with excellent data collection and analysis skills
 </li>
 <li>
 Excellent organisational and time management skills
 </li>
 <li>
 Strong team orientation, communication, creative &amp; analytical skills
 </li>
 <li>
 Adaptability
 </li>
 <li>
 High level of integrity
 </li>
 <li>
 Highly organised and detail oriented
 </li>
 <li>
 Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
 </li>
 
 
 
 
 </ul>
 
 Benefits
 
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
 
 
 
</div>

Recovery Officer (تحصيل)

Lumi | لومي

<div>
 
 
 About the role:
 
 
 
 
 
 
 We are seeking a candidate for the position of Receivable Officer. This role involves managing Lumi's accounts receivable processes, which include maintaining accurate financial records, resolving customer inquiries, and assisting the finance team in achieving operational and organizational goals.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Prepare and issue invoices to customers at the end of rental periods or on specified billing dates.
 </li>
 <li>
 Verify invoice accuracy, ensuring rental details, fees, and taxes are correctly recorded.
 </li>
 <li>
 Send reminders for overdue or unpaid invoices and follow up with customers to secure payments.
 </li>
 <li>
 Respond to customer inquiries related to invoices and payments.
 </li>
 <li>
 Match received payments against outstanding invoices and process necessary adjustments.
 </li>
 <li>
 Generate and analyze periodic accounts receivable reports, highlighting overdue accounts.
 </li>
 <li>
 Assess customers&rsquo; financial status to identify potential collection risks.
 </li>
 <li>
 Take appropriate collection actions, including direct communication with customers or scheduling payment plans.
 </li>
 <li>
 Perform financial reconciliations to maintain accurate records.
 </li>
 <li>
 Provide guidance and on-the-job training to junior colleagues, ensuring knowledge sharing and team efficiency.
 </li>
 <li>
 Follow all relevant departmental policies, processes, and standard operating procedures to ensure consistency and compliance.
 </li>
 <li>
 Contribute to continuous improvement initiatives to enhance efficiency, sustainability, and cost-effectiveness.
 </li>
 <li>
 Prepare timely and accurate departmental reports and statements in line with company requirements and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements and Skills:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting or Finance.
 </li>
 <li>
 Minimum 1&ndash;2 years in accounts receivable, billing, or finance operations.
 </li>
 <li>
 Experience with the SAP system.
 </li>
 <li>
 Proficient in accounting software and Microsoft Office Excel.
 </li>
 <li>
 Strong understanding of invoicing, collections, reconciliations, and financial reporting.
 </li>
 <li>
 Ability to analyze financial data, identify discrepancies, and solve problems efficiently.
 </li>
 <li>
 High attention to detail, ensuring accuracy in all financial records and transactions.
 </li>
 </ul>
 
 
</div>

Receivable Officer

Medicals International

<div>
 
 Main Function:
 
 
 To manage the accounts receivables of clients by following up on their overdue balances while preserving company image and within ethical boundaries; To handle &amp; process internal and external customers&rsquo; requests in the most efficient way and to ensure customer satisfaction.
 
 
 
 
 Duties &amp; Responsibilities &amp; Standards of Performance:
 
 
 1. Prepares and constantly updates a schedule of due bills and puts a plan to follow up on them.
 
 
 2. Sets collection targets relatively to sales with the IOM on monthly basis.
 
 
 3. Contact clients with due bills by phone and follow up with them on their dues professionally.
 
 
 4. Coordinates with sales team on their respective client&rsquo;s balances and on who will follow up with them.
 
 
 5. Coordinates with the delivery team and the sales team when needed to collect due balances from customers.
 
 
 6. Receives collected cash from delivery &amp; sales and make sure there are no discrepancies in cash handled.
 
 
 7. Fills up and update each client&rsquo;s card for collection history on each account.
 
 
 8. Maintain, clean, and control bad aging reports.
 
 
 9. Audits the delivered green invoices.
 
 
 10. Maintains &amp; update collection reports, post-dated cheques &amp; obligations lists.
 
 
 11. Reports clients&rsquo; results to Internal Office Manager &amp; refer to him/her the difficult to handle clients.
 
 
 12. Prepares &amp; submits a daily report about his daily activities &amp; achievements &amp; submits it to his supervisor.
 
 
 13. Follows up with delivery &amp; collection personnel and with sales to coordinate, update &amp; ensure collection.
 
 
 14. Maintain an updated record of customers (registration license, banking credits details&hellip;)
 
 
 15. Design, plan &amp; implement strategies to maintain accounts receivables in line with the company credit limit specified in related procedures or as pre-planned &amp; signed special agreements.
 
 
 16. Maintain a regular updated &ldquo;balance confirmation&rdquo; record from customers and insure interest is applied &amp; accumulated to aged balances.
 
 
 17. Control, manage &amp; update interest payments.
 
 
 18. Follow up and coordinate post-dated checks.
 
 
 19. Answers &amp; processes customer&rsquo;s queries &amp; requests over the phone.
 
 
 20. Answers, coordinates with &amp; processes sales team members&rsquo; queries and placement of orders over the phone.
 
 
 21. Takes and invoices sales orders based on the price list and the exception list and follow up on the processing of their requests.
 
 
 22. Coordinates with the delivery team and makes sure customers receive their orders on time.
 
 
 23. Processes customers&rsquo; complaints through the right channels.
 
 
 24. Processes returned goods as per the respective procedure.
 
 
 25. Responsible for monitoring the inventory at all times.
 
 
 
 
 
 Special Conditions for the Job:
 
 
 
 
 Follow-up is crucial for success.
 
 
 
 
 Knowledge:
 
 
 
 
 Educational Background:
 
 
 A Bachelor in accounting or in Business Administration or a related graduate degree.
 
 
 
 
 Professional Background:
 
 
 1-2 years of experience external to MI.
 
 
 
 
 Specific Knowledge:
 
 
 Notion of Accounting principles.
 
 
 Good knowledge of Microsoft Office (Word, Excel &amp; Power point&hellip;).
 
 
 Knowledge of accounting &amp; other software.
 
 
 Knowledge of Dolphin Software.
 
 
 
 
 
 Skills:
 
 
 Interpersonal skills.
 
 
 Negotiation skills.
 
 
 Communication skills.
 
 
 
 
 
 Abilities &amp; Personal Traits:
 
 
 Patient
 
 
 Energetic
 
 
 Assertive &amp; resilient
 
 
 Strong &amp; bold personality
 
 
 Friendly personality
 
</div>

Accounts Receivables Officer

eSense

<div>
 
 Job Summary
 
 
 
 We are seeking a motivated and detail-oriented
 
 Collector &amp; Accountant
 
 to join our team. The ideal candidate will have strong experience in both collection and accounting functions, with solid knowledge of
 
 Saudi government platforms and regulations
 
 (such as ZATCA, GOSI, Qiwa, and Etimad). The role involves managing receivables, ensuring timely collections, maintaining accurate financial records, and supporting compliance with local laws and tax requirements.
 
 
 
 Collections
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Follow up with clients to collect outstanding payments in a timely manner.
 </li>
 <li>
 Prepare periodic reports on accounts receivable and collection status.
 </li>
 <li>
 Resolve payment disputes professionally and maintain strong client relationships.
 </li>
 <li>
 Coordinate with legal or internal departments regarding overdue accounts.
 </li>
 <li>
 Conduct client visits if required for payment follow-up (fieldwork when necessary).
 
 
 </li>
 </ul>
 
 Accounting
 
 
 
 <ul>
 <li>
 Record daily financial transactions accurately in the accounting system.
 </li>
 <li>
 Post and review journal entries and maintain the general ledger.
 </li>
 <li>
 Perform monthly bank reconciliations and financial settlements.
 </li>
 <li>
 Assist in the preparation of financial reports.
 </li>
 <li>
 Support the preparation of VAT, Zakat, and withholding tax returns.
 </li>
 <li>
 Assist in internal and external audit preparation.
 </li>
 <li>
 Ability to liaise with banks for account management, monitor banking transactions, and assist in securing banking facilities and credit lines.
 
 
 </li>
 </ul>
 
 Government Compliance
 
 
 
 <ul>
 <li>
 Ensure compliance with Saudi accounting and tax regulations (VAT, Zakat, WHT, etc.).
 </li>
 <li>
 Interact with government platforms and entities, including:
 </li>
 <li>
 Etimad Platform (Government Procurement)
 </li>
 <li>
 ZATCA (Zakat, Tax, and Customs Authority)
 </li>
 <li>
 Qiwa Platform (Labor and Employment)
 </li>
 <li>
 GOSI (General Organization for Social Insurance)
 </li>
 <li>
 Apply and monitor internal policies in line with Saudi legal and financial frameworks.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience in accounting and collections, preferably in KSA.
 </li>
 <li>
 Strong knowledge of Saudi tax laws and government portals.
 </li>
 <li>
 Proficiency in accounting software and Microsoft Excel.
 </li>
 <li>
 Strong negotiation, follow-up, and communication skills.
 </li>
 <li>
 Professional verbal and written communication in.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in working with government clients or government-funded projects.
 </li>
 <li>
 Previous experience with Etimad platform is highly desirable.
 </li>
 </ul>
</div>

Collector & Accountant

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