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community facility manager ii

City of Atlanta

<div>Parks and Recreation
Community Facility Manager II
Posting Expires: June 22, 2026
Salary Range: $54,863 - $60,000 annually 
General Description and Classification Standards
Manages the daily operation of a large community facility or a combination of community facilities for City citizens by directing activities/programming, developing and supervising assigned staff, assisting with interdepartmental projects and initiatives, and processing associated documents and reports.
Supervision Received
Works under very general supervision focusing on long-term and short-term operating objectives.
Essential Duties &amp; Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
<ul><li>Manages assigned neighborhood center and associated programs; evaluates and directs operation and function of facility to increase efficiency and quality of services.
</li><li>Assists in budget preparation and ensures successful implementation.
</li><li>Coordinates and supervises activities engaged in by participating agencies that extend services to meet the needs of citizens.
</li><li>Maintains communication between participating and non-participating agencies, citizens committees, and city departments.
</li><li>Supervises, directs, and evaluates assigned staff, handling employee concerns and problems, directing work, scheduling, counseling, disciplining, and completing employee performance appraisals.
</li><li>Establishes meetings between the neighborhood and planning units/agencies and citizens committees as necessary.
</li><li>Prepares, receives, and/or reviews various documentation including grant proposals/applications, neighborhood comprehensive planning, purchase orders, general correspondence, and weekly, monthly, and annual reports.
</li><li>Prepares and updates marketing materials; attends fairs and other events as needed to promote recreation programs for the City.
</li><li>Selects from multiple procedures and methods to accomplish tasks.
</li><li>Establishes work methods, timetables, performance standards, etc.
</li><li>Maintains formal supervisory authority over work group (typically at least 6-7 employees) to include discipline, performance management, scheduling, training, etc.
</li><li>Attends meetings and site visits with senior management, department managers, vendors, and staff to discuss/plan/monitor operations, special projects, and programs.
</li><li>Meets with senior management daily to discuss and implement organization goals.
</li><li>May make purchasing or resource allocation decisions within organization guidelines.
</li><li>May interpret organizational policies and recommend exceptions.
</li>May perform other duties as assigned. 
<li>
</li></ul>The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.</div>
 <div>Knowledge, Skills &amp; Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
<ul><li>Knowledge of management and financial practices, policies, and procedures as necessary in the completion of essential job functions.
</li><li>Excellent verbal and written communication skills.
</li><li>Skill in the use of a personal computer and in the utilization of MS applications (Word, Excel, Access, etc.).
</li><li>Ability to read, understand, and interpret financial reports and related materials.
</li><li>Ability to develop and administer policies, procedures, plans, and activities.
</li><li>Ability to monitor performance of subordinates against measured established goals.
</li><li>Ability to develop and administer operations and staff plans and objectives.
</li><li>Ability to develop and implement long-term goals in order to promote effectiveness and efficiency.
</li><li>Ability to keep abreast of any changes in policy, methods, operations, budgetary and equipment needs, etc.
</li><li>Ability to communicate.
</li><li>Ability to read, understand, and interpret financial reports and related materials.</li></ul></div>

Community Facility Manager II

Hawthorne Residential Partners

<div>At Hawthorne Residential Partners, we're looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.

We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You'll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Join a company where your work matters and your future is full of opportunity! 


Maintenance Technician II | Job Overview

As Maintenance Technician II, you will handle work orders independently, assist with preventative maintenance, and support day-to-day upkeep across the community. This role requires HVAC certification and a working knowledge of routine repairs. 


Maintenance Technician II | Education, Experience, and License Qualifications

Education:
<ul>
<li>High School or GED equivalent</li>
</ul>
Experience:
<ul>
<li>Two years of apartment maintenance experience preferred</li>
</ul>
Licenses &amp; Certifications:
<ul>
<li>Valid Driver's License
</li><li>EPA/ HVAC Certification
</li><li>CPO Certification is a plus</li>
</ul>
Maintenance Technician II | Job Functions

Repair &amp; Preventative Maintenance
<ul>
<li>Diagnose and perform maintenance and repairs in a timely and professional manner.</li>
<li>Assure all service requests are completed by Hawthorne standards.</li>
<li>Repair and restore vacant apartments to make ready status in preparation for the next move-in as per company standard.</li>
<li>Assist with pool maintenance and cleaning.
</li><li>Completion of preventative maintenance according to the guidelines outlined in company policy.
</li></ul>Maintaining Building &amp; Grounds
<ul><li>Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
</li><li>Maintain shop appearance to facilitate quick assessment of supply inventory.
</li></ul>Additional Responsibilities
<ul><li>Promote good professional relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
</li><li>Conduct on-call emergency service rotation as scheduled</li>
<li>Follow safety guidelines in accordance with OSHA and company policy and standards.</li>
<li>Complete special projects as needed.</li>
</ul>
What Makes Someone SOAR in This Role?
<ul>
<li>Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.</li>
<li>Willingness to Learn: Receives feedback and grows through experience.</li>
<li>People Service &amp; Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.</li>
<li>Reliable: A dependable presence for the community and team.</li>
<li>Always Learning: Stays curious and committed to growing their technical knowledge and skillset.</li>
</ul>
Work Schedule &amp; Availability

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed. 


Hawthorne's Total Rewards Package | Compensation and Benefits

Maintenance Technician II &ndash; Specific Benefits: Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.
Professional Benefits: Maintenance Technician II Today &ndash; Maintenance Technician III tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.
Personal Benefits:
<ul>
<li>Free Dental Insurance</li>
<li>Comprehensive and Affordable Plans for Medical and Vision Coverage &bull; Health and Wellness Incentives</li>
<li>401k Retirement Match Program</li>
<li>Paid time off including your birthday!</li>
<li>Paid sick time off</li>
<li>Pet Insurance Plans</li>
<li>Paid Maternity, Paternity, and Adoption Leave Options</li>
<li>Telehealth &ndash; Access to Doctors 24/7/365</li>
<li>Company Paid Life Insurance</li>
<li>Retirement Planning</li>
</ul><div>
Hawthorne is an equal opportunity employer.</div></div>

Maintenance Technician II

<div>Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents&rsquo; expectations of a place to call home.
Apartment Maintenance Technician
Do you pride yourself on a job well done? Are you a natural problem solver while maintaining high standards of work? Do you have your EPA Type II or Universal and/or Pool Certification or willing to obtain within 90 days of hire? If so, MAA is the place to start building your career in the multifamily housing industry.
The Apartment Maintenance Technician performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. Responsibilities include preparing apartments for move-in diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The Apartment Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete.
Qualifications<ul><li>
One to three years of experience in multifamily property management, facility maintenance, and/or mechanical repair</li><li>
HVAC experience required</li><li>
EPA Type II or EPA Universal required at hire or within 90 days of start date</li><li>
Valid driver&rsquo;s license from the state of residence</li></ul>
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:<ul><li>EPA Contingency Program</li><li>Apartment Discount and Associate Renewal Cap</li><li>Medical, Dental and Vision Insurance</li><li>Vacation, Sick Leave, and Holiday Pay</li><li>Life and Disability Insurance</li><li>Performance-based Incentives and On-Call Bonuses</li><li>Paid On-Call Mileage Reimbursement Program</li><li>Mobile Maintenance Reimbursement Program</li><li>Smart Home Program</li><li>401(k) Retirement Plan</li><li>Tuition Reimbursement</li><li>Opportunities for promotion and internal career advancement</li></ul><ul><li>Eligibility for benefit plans and programs vary based on hours worked and length of employment.</li></ul>
At MAA, maintenance associates are provided the opportunity to achieve industry recognized certifications through our in-house certified proctors. Certifications include EPA Type II or EPA Universal Certification (EPA 608, R410A Safety and Low Global Warming refrigerants certifications) and Certified Pool Operator from the Pool and Hot Tub Alliance. Maintenance associates also have over 750 courses and how to videos on demand that are also accessible from any mobile device.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States &ndash; we are established leaders in the real estate space &ndash; bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Piedmont Park</div>

Apartment Maintenance Technician | MAA Piedmont Park

Phenix Salon Suites

OverviewWe are an innovative boutique salon suite franchise offering luxurious, spacious salon suites for independent salon professionals. We are currently seeking a highly organized and experienced Site Manager to oversee daily operations at two of our metro Atlanta locations. The successful candidate will travel regularly between the two sites and play a key role in ensuring smooth daily operations, strong tenant relationships, and a clean, professional environment at each location.We are looking for an outstanding candidate who embodies strong leadership qualities and exceptional interpersonal skills. If you have a keen eye for detail and thrive in a collaborative, fast-paced environment, we want to hear from you. A valid driver's license is required for regular travel between locations.ResponsibilitiesDaily Site Operations<ul><li>Oversee daily site operations at both locations, including property maintenance and tenant relations, to ensure smooth functioning.</li><li>Conduct site tours for current and potential licensees.</li><li>Operate and manage company platforms used for suite management and licensee communications.</li><li>Order, review, and approve supply purchases.</li><li>Implement local store marketing initiatives.</li><li>Perform a variety of cleaning tasks on a regular basis.</li></ul>Tenant Relations<ul><li>Support tenants with needs related to rent, payments, and account status.</li><li>Assist tenants with on-site maintenance needs, including basic troubleshooting before escalating to a vendor.</li><li>Maintain positive, professional relationships with tenants to ensure a high-quality experience and professional community environment.</li><li>Communicate important updates, policies, and facility information clearly and in a timely manner.</li></ul>Administrative Duties<ul><li>Complete weekly reporting on tenant rent status for both locations and provide a clear plan of action for any delinquencies.</li><li>Schedule vendors, coordinate maintenance appointments, and ensure on-site projects are completed and reported to upper management.</li><li>Oversee facility upkeep and submit monthly reports detailing maintenance, cleanliness, and operational needs for each location.</li><li>Maintain accurate administrative records, including data entry, filing, and documentation of facility activities.</li></ul>Skills<ul><li>Excellent customer service skills, including professional phone etiquette and experience in client relationship management.</li><li>Ability to effectively manage property maintenance operations, with a preference for facilities management expertise.</li><li>Strong administrative skills encompassing data entry, filing, office management, and record-keeping.</li><li>Proficient in conflict management, capable of handling sensitive situations with diplomacy.</li><li>Efficient multitasking abilities in a fast-paced environment while maintaining attention to detail.</li><li>Experience with handyman tasks (not mandatory).</li><li>Willingness to learn and adapt to new challenges.</li><li>Reliable transportation and a valid driver&rsquo;s license, with willingness to travel regularly between two metro Atlanta locations.</li></ul>Pay: From $19.00 per hourBenefits:<ul><li>Paid time off</li></ul>Application Question(s):<ul><li>What are your expectations regarding your hourly pay rate?</li><li>What is your availability for work each week? Please specify the number of hours.</li><li>Are you able to travel regularly between two locations in the metro Atlanta area?</li></ul>Work Location: In person

Site Manager – Metro Atlanta (Full-Time)

Fulton County, GA

<div>JOB UNCLASSIFIED VACANCIES IN THE FULTON PUBLIC LIBRARY SYSTEMTHIS RECRUITMENT WILL BE USED TO FILL PERMANENT, TEMPORARY AND PART-TIME POSITIONS FOR VARIOUS BRANCH LOCATIONS<div> 
BRANCH LOCATION:</div>
CENTRAL LIBRARY - BEST BUY TEEN TECH CENTERMETROPOLITAN LIBRARY 
 
The Best Buy Teen Tech Center is a free, creative, tech-focused learning space for teens ages 13&ndash;17 (18 with a current high school ID). It&rsquo;s designed as a hands-on, self-directed environment where teens can explore technology, build digital skills, create projects, and collaborate with peers &mdash; all with support from staff and mentors. To learn more about the center, click here. 
 Minimum Qualifications: 
Master&rsquo;s Degree in Library Science; supplemented by five (5) years of experience of professional librarian experience; to include three (3) years supervision experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. 
 
Specific License or Certification Required: Certification as a Professional Librarian issued by the State of Georgia to be obtained within six (6) months of employment. May be required to possess and maintain a valid Georgia driver's license as required by area assignment. 
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. 
Veterans&rsquo; Preference:
Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans&rsquo; preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans&rsquo; Preference Policy and Procedure, please click here. 
EXAMINATION:The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position. 
 
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE PERSONNEL DEPARTMENT. 
EXAMPLE OF DUTIES Purpose of Classification: 
The purpose of this classification is to develop and manage an area branch, regional branch, or a specialized system-wide technical resource of the Library System. Responsibilities include delivering and managing local library services, mentoring and coaching assigned staff, analyzing current services, recommending new service initiatives, and preparing reports. Additional responsibilities include, organizing, leading, planning, directing, and/or implementing outreach services, programs, initiatives and presentations. This classification is distinguished from Librarian, Manager in that this class manages a library, department, or serves as a specialized system-wide technical resource. 
 
Essential Functions: 
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. 
 
Supervises, directs, and evaluates assigned staff: makes hiring and disciplinary recommendations; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews time cards; processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals/reviews; trains staff in operations, policies, and procedures; and conducts staff meetings as necessary. 
 
Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management; works at least one late evening scheduled at a Library Facility and some weekends. Positions can be reassigned based on the needs of the department. 
 
Manages and coordinates activities of branch, or a specialized system-wide technical resource of Library System: develops short and long-range goals and objectives for assigned branch or resource; interprets and complies with federal and state regulations applicable to assigned branch/department; oversees the library&rsquo;s circulation functions, technical services, and computer lab functions; develops and improves strategies to enhance delivery of services and programs to library patrons. 
 
Develops and monitors assigned branch or department budget: reviews previous year&rsquo;s expenditures and determines budgetary needs for staffing, supplies, equipment, services, and/or capital improvements; monitors expenditures for budget compliance; and approves program expenditures prior to submission for payment. 
 
Ensures compliance with applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations. 
 
May develop a major collection for the Library involving sensitivity to and experience with targeted readership: recommends the selection, retention, and development of collection; selects books and materials for purchase and prepares order lists; removes and weeds outdated, worn, and little-used materials from library collections as needed; selects books from donations to add to collection; and reads current books, periodicals, and book reviews and reports. 
 
Administers contracts with vendors of goods and services: according to area of assignment, may administer a variety of contracts including bibliographic cataloging needs, software, database access, and facility needs; creates specifications for RFP&rsquo;s and contracts; participates in vendor selection; evaluates quality/usefulness of products and services; and oversees staff utilization and workflow of vendor services. 
 
Establishes and maintains viable relationships with community agencies and institutions: develops partnerships to enhance library system awareness and promote services; conducts community outreach events and library card drives; develops and disseminates promotional materials; and gives presentations to community groups/meetings to promote programs and services. 
 
Provides information and assistance to the public regarding library programs, services, materials, facilities, equipment, fees, procedures, or other issues; responds to complaints, researches problems, and initiates problem resolution. 
 
Prepares or completes various forms, reports, correspondence, performance appraisals, project status reports, grand funding reports, book/material ordering reports, cataloging reports, statistical reports, instructional materials, spreadsheets, speeches, presentations, or other documents. 
 
Receives various forms, reports, correspondence, logs, vacation requests, invoices, gift/donation forms, cataloging reports, computer program texts, policies, procedures, professional literature, manuals, catalogs, directories, periodicals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. 
 
Monitors inventory of library equipment and supplies; initiates orders for new or replacement materials; purchases computer parts and supplies necessary to complete installations/repair projects for special projects. 
 
Performs basic maintenance and troubleshooting of computer systems and library equipment, which may include performing minor repairs, backing up data, clearing paper jams, or replacing paper, or toner; coordinates service/repair activities as needed. 
 
Maintains a current knowledge of applicable laws/regulations; maintains an awareness of new technologies, trends and advances in the profession; reads various books, literary journals/publications, and other professional literature; participates in professional organizations and maintains professional affiliations; attends workshops, training sessions, and continuing education opportunities as appropriate. 
Serves on committees and task forces; assists in drafting policies and procedures, and making recommendations to supervisor/manager. 
 
Additional Functions: 
Performs other duties as assigned<div> 
For Applicants With Prior Military Service:</div>
We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including: 
<ul><li>
Leadership Under Pressure: A Librarian Principal with military experience leads calmly and decisively during high-stress situations, ensuring continuity of service and staff confidence.</li><li>
Operational Planning &amp; Execution: They excel at structuring complex library operations into clear, efficient plans that align resources, staff, and timelines with organizational goals.</li><li>
Adaptability &amp; Rapid Problem-Solving: They quickly assess unexpected challenges and implement practical solutions that keep library services running smoothly.</li><li>
Team Cohesion &amp; Communication: They build strong, mission-focused teams through clear communication, consistent expectations, and a collaborative leadership style.</li><li>
Safety &amp; Risk Awareness: They maintain a vigilant, proactive approach to patron and staff safety, enforcing policies and responding effectively to emergencies.</li></ul>
. SUPPLEMENTAL INFORMATION IT IS THE POLICY OF FULTON COUNTY THAT THERE WILL BE EQUAL OPPORTUNITY FOR EVERY CITIZEN, EMPLOYEE AND APPLICANT, BASED UPON MERIT WITHOUT REGARD TO RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, GENETICS, AGE, DISABILITY OR SEXUAL ORIENTATION.</div>

LIBRARIAN, PRINCIPAL

ABM Industries Inc.

<div>We are looking for a reliable and experienced Rental Car Driver to drive vehicles to and from assigned locations. Depending on the contractual need, this could be around an airport or rental car facility.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM&rsquo;s benefits, visit ABM Team Member Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X1<ul><li>Drive vehicles within and/or between rental locations</li><li>Inspect vehicles on a regular basis to find any unsafe conditions or maintenance issues</li><li>Report incidents or claims to Operations Manager or Shift Lead</li><li>Drive small and large passenger vehicles (SUV&rsquo;s, Van, Pickups, etc.)</li><li>Perform pre-inspection and post-inspection activities to ensure proper operating conditions, compliance with proper safety standards</li></ul><div>
Basic Qualifications: 
<ul><li>Must be 21 years of age or older</li><li>Must possess valid, unexpired driver's license</li><li>No experience required and on the job training provided</li><li>No high school diploma, GED or college degree required</li></ul></div>
<div>
Preferred Qualifications: 
<ul><li>Customer service experience</li><li>One (1) year of similar work experience</li></ul></div><div>
About Us
 
 
ABM (NYSE: ABM) is one of the world&rsquo;s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM&rsquo;s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries &ndash; from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
 
 
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
 
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
 
 
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you&rsquo;ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you&rsquo;re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
 
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.</div></div>

EVENING RENTAL CAR DRIVER

Coretelligent

<div>At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We're Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. We're looking for a Remote Support Engineer II to provide advanced technical support across a variety of client environments while delivering an exceptional client experience.

This role is responsible for troubleshooting and resolving escalated technical issues, supporting critical business applications and infrastructure, and serving as a trusted resource for both clients and internal teams. The ideal candidate thrives in a fast-paced MSP environment, enjoys solving complex technical challenges, and is committed to delivering white-glove support with a strong sense of ownership and accountability.

Remote (U.S) | Non-Exempt | Reports to Remote Support Manager

What You'll Do:
<ul>
<li>Serve as an escalation point for Remote Support Engineers and provide advanced troubleshooting across client environments</li>
<li>Respond to client incidents and service requests via phone, ticketing systems, and other support channels</li>
<li>Troubleshoot and resolve issues related to:
<ul><li>Microsoft 365, Teams, and Exchange Online</li>
<li>Microsoft Entra ID and identity management</li>
<li>Networking, VPNs, DNS, DHCP, and connectivity</li>
<li>Enterprise applications and business systems</li>
<li>Workstations, peripherals, printers, mobile devices, and endpoint hardware</li>
<li>Backup and recovery operations</li>
</ul></li><li>Coordinate vendor escalations and third-party support engagements when necessary</li>
<li>Maintain accurate ticket documentation, troubleshooting notes, and client communications throughout the incident lifecycle</li>
<li>Provide timely updates to clients and internal stakeholders regarding issue status and resolution progress</li>
<li>Support file restoration, network access, messaging, application, and infrastructure-related requests</li>
<li>Assist with knowledge base development, documentation improvements, and operational process enhancements</li>
<li>Mentor and provide guidance to junior engineers as needed</li>
<li>Maintain or exceed established service delivery metrics, response times, and quality standards</li>
<li>Contribute to a collaborative, client-focused support environment that prioritizes accountability and continuous improvement</li>
</ul>
What You Bring to the Table:
<ul>
<li>3+ years of experience supporting end users, systems, and infrastructure within an IT support, service desk, or MSP environment</li>
<li>Strong troubleshooting skills across Microsoft technologies, networking, endpoint support, and enterprise applications</li>
<li>Experience supporting Microsoft 365, Teams, Exchange Online, and Microsoft Entra ID environments</li>
<li>Familiarity with networking concepts including firewalls, VPNs, DNS, DHCP, wireless networking, and connectivity troubleshooting</li>
<li>Ability to manage multiple priorities and maintain high-quality service in a fast-paced environment</li>
<li>Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users</li>
<li>Demonstrated ownership, accountability, and customer advocacy throughout the support process</li>
<li>Experience documenting troubleshooting steps, creating knowledge articles, and maintaining operational documentation</li>
<li>Ability to follow established processes while exercising sound judgment and problem-solving skills</li>
<li>MSP experience strongly preferred</li>
<li>Commitment to delivering a white-glove client experience and serving as a trusted technical resource</li></ul> 


What We Bring to the Table: 


Salary Range

The reasonably expected annual compensation range for this position is $60,000 - $75,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws. 


Bonus Eligibility

This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans. 


Benefits

Health, Dental, &amp; Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation &amp; Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health &amp; wellness perks. 


Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves. 


We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to talent@core.tech for necessary arrangements. 


Recruitment Process &amp; Candidate Privacy:

Coretelligent is committed to a fair and transparent hiring process. As part of this, we use AI-assisted tools to support interview note-taking and documentation. These tools are used solely to assist our team and do not evaluate candidates or make hiring decisions. All candidate assessments and final decisions are made by our hiring team.

We are committed to using technology responsibly and maintaining an equitable process. If you prefer not to have AI-assisted note-taking during your interview, please let us know and we are happy to accommodate. 


In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age. 


If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA); please review our CCPA Notice for California Residents here for more information on how we collect and use your personal information. 


Additional Information:

E-Verify www.dhs.gov/E-Verify
For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 


As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

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Remote Support Engineer II

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