case manager Jobs in New York United States

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front desk agent Jobs in New York United States

front desk agent

call center representative Jobs in New York United States

call center representative

clinical support representative - 2476 Jobs in New York United States

clinical support representative - 2476

customer experience associate i Jobs in New York United States

customer experience associate i

contact center agent i

VNS Health

<div><b>Overview</b><br>
<br>
This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. Provides timely and effective customer service to prospective, external consumers and internal staff in accordance with departmental and VNS Health standards. Displays VNS Health's care and commitment to its members and patients by creating a positive consumer experience to include empathy, integrity, and agility.<br>
<br>
<br>
<br>
<br>
<p><b>What We Provide</b></p><ul><li><p>
Referral bonus opportunities
</p></li><li><p>Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays</p></li><li><p>
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
</p></li><li><p>Employer-matched 401k retirement saving program</p></li><li><p>
Personal and financial wellness programs
</p></li><li><p>Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
</p></li><li><p>Generous tuition reimbursement for qualifying degrees</p></li><li><p>
Opportunities for professional growth and career advancement and CEU credits
</p></li></ul><p></p><p><b>What You Will Do</b>
</p><ul><li><p>Supports a designated line of business, initiating proficiency in a specific area of expertise within VNS Health.</p></li><li><p>
Receives and addresses consumer inquiries, resolving non-clinical issues and complaints across VNS Health, while fostering effective relationships with customers, physicians, hospitals, and internal contacts for prompt issue resolution.</p></li><li><p>
Demonstrates empathy, active listening, and clear communication with consumers to ensure their needs are understood and addressed, fostering a positive consumer experience.</p></li><li><p>
Establishes customer-focused relationships to ensure efficient issue resolution, staying updated on organizational changes through ongoing training and educational resources.</p></li><li><p>
Operates within contact center standards and metrics, fostering a collaborative culture by sharing best practices and identifying improvement opportunities to enhance the consumer experience.</p></li></ul><br>
<p></p>
<br>
<b>Qualifications</b><p><b><br>
Education:
</b></p><ul><li><p>High School Diploma or equivalent required</p></li><li><p>
Bachelor's Degree in Communications, English, Public Relations or related field, or the equivalent preferred</p></li></ul><p><b><br>
Work Experience:</b></p><ul><li><p>
Minimum of one year of customer service experience preferably in a health care setting required</p></li><li><p>
Excellent oral/verbal communication and customer service skills required</p></li><li><p>
PC skills including Microsoft Office</p></li><li><p>
Bilingual skills may be required as determined by operational needs</p></li></ul><br>
<br>
<b>Pay Range</b><br>
<br>
USD $17.49 - USD $21.80 /Hr.
<br>
<b>About Us</b><br>
<br>
<b>VNS Health</b> is one of the nation&rsquo;s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us &mdash; we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 &ldquo;neighbors&rdquo; who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.</div>

Contact Center Agent I

Palette Hotels

<div><p><b>Position: Front Desk Agent</b></p><p>
Essential Duties and Responsibilities</p><p>
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Act in accordance with all security and emergency procedures and manage the instigation of these, as required</li><li>
Ensure that all Guest complaints managed, recorded, and resolved promptly</li><li>
Support the Night Auditor with all Front Desk and accounting related duties
</li><li>Produce nightly reports, as required</li><li>
Inform Departments of special requests, early/late departures, room changes and other Guest requests</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Act in accordance with fire, health and safety regulations and follow the correct procedures when required
</li><li>Deliver attentive, courteous, and efficient service to all guests during checkin, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality.</li><li>
Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPs</li><li>
Manage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalism</li></ul><p>
Serve your role and Team in an environmentally-conscience manner.</p><p>
Required Skills and Requisites</p><p>
Job Requirements</p><p>
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:</p><ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Flexibility to respond to a range of different work situations</li><li>
Flexible work schedule Day Shift and Night Shift</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
2yrs Front Desk experience</li><li>
Knowledge of the hospitality industry</li><li>
High level of IT Proficiency</li></ul><p>
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.</p><p>
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.</p><p>
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.</p><p>
Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the <i>Everify website.</i></p></div>

Front Desk Agent - AC Hotel New York Downtown, NY

Soho House & Co

<div>
 <strong>
  The role&hellip;
  <br/>
  <br/>
 </strong>
 At Soho House, the
 <strong>
  Front Desk Agent
 </strong>
 , assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&amp;B options and other amenities but not limited to gym, spa and shared workspace.
 <br/>
 <br/>
 A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments.
 <br/>
 <br/>
 <strong>
  Main Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House &amp; Co property
  </li>
  <li>
   Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
  </li>
  <li>
   Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel)
  </li>
  <li>
   Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily
  </li>
  <li>
   Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe
  </li>
  <li>
   Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience
  </li>
  <li>
   Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler
  </li>
  <li>
   Team player with general phone etiquette and participate in Daily Shift briefings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills/Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 1 year of similar role or customer service / facing role
  </li>
  <li>
   Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities.
  </li>
  <li>
   Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera
  </li>
  <li>
   Problem solving skills and bring conflict resolution to any anticipated or current matter
  </li>
  <li>
   Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
  </li>
  <li>
   Strong communication skills and ability to understand and follow written and verbal instructions
  </li>
  <li>
   Flexible schedule and ability to work nights, weekends and holiday&rsquo;s (as needed)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to seize, grasp, turn and hold objects with hands.
  </li>
  <li>
   Must be able to work on your feet for at least 8 hours.
  </li>
  <li>
   Fast paced movements are required to go from one part of the club to others.
  </li>
  <li>
   Must be able to move, pull, carry or lift at least 40 pounds.
  </li>
  <li>
   Occasionally kneel, bend, crouch and climb as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why work with us...
  <br/>
  <br/>
 </strong>
 Soho House offers competitive compensation packages that feature global benefits and perks. Whether you&rsquo;re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
 <br/>
 <br/>
 <ul>
  <li>
   Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental &amp; Vision as well as Retirement fund with a 2% match
  </li>
  <li>
   Paid Time Off: Full- Time Employees have sick day's + vacation days
  </li>
  <li>
   Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
  </li>
  <li>
   Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
  </li>
  <li>
   Learning &amp; Development: An extensive range of internally and externally run courses are available for all employees.
  </li>
  <li>
   Cookhouse &amp; House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
  </li>
  <li>
   Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
  </li>
  <li>
   Team Meal: Whilst on duty in our Houses &amp; Restaurants you will be provided with a substantial meal free of charge.
   <br/>
   <br/>
  </li>
 </ul>
 In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
 <br/>
 <br/>
 Pay Range
 <br/>
 <br/>
 $23&mdash;$24 USD
</div>


Front Desk Agent - Soho House New York

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div><div><div>Business unit
</div><div>Northeast Series
</div></div><div><div>Salary
</div><div>$75,000-$90,000
</div></div><div><div>Schedule
</div><div>Full-time
</div></div><div><div>Lockton Benefits Offerings
</div><div>Click Here
</div></div><div><div>Workplace
</div><div>Hybrid
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><p><b>About Lockton &amp; the Northeast Series
</b><br>
Lockton Northeast spans metropolitan areas including Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland, ME. Known for our unmatched work ethic and commitment to going above and beyond for clients, the Northeast Series continues to experience strong double-digit organic growth.
</p><p>Lockton combines the deep resources of a global organization with the agility of a boutique firm&mdash;empowering individuals at all levels to do what&rsquo;s best for clients. As an Associate at Lockton, you&rsquo;ll have control over your own career trajectory and the opportunity to make a meaningful impact on your clients, community, and colleagues. We believe in showing up as our authentic selves and are deeply committed to diversity, equity, and inclusion at all levels.
</p><p>Lockton is committed to advancing diversity, inclusion, and community involvement. We empower our people through a dynamic, entrepreneurial culture and provide a competitive total rewards package, ongoing education and development, and significant growth potential within a rapidly expanding organization.
</p><p>We offer a flexible, hybrid work environment that allows Associates to split their time between in-person collaboration and remote work.
</p><p><b>Position Overview
</b><br>
The Actuarial Analyst is an entry-level role within Lockton Northeast, ideal for recent graduates or professionals with 1&ndash;2 years of relevant experience. This role supports the Account Actuarial team by delivering high-quality analysis, client service, and operational support.
</p><p><b>Core Responsibilities &amp; Expectations
</b></p><ul><li>Actively participate in internal and external meetings.
</li><li>Take accountability for all assigned tasks.
</li><li>Complete Lockton&rsquo;s Career Foundations Program (CFP) within 2 years.
</li><li>Demonstrate strong written and verbal communication skills
</li></ul><p><b>Actuarial &amp; Client Support
</b></p><ul><li>Respond to inquiries from the Core Service Team and clients.
</li><li>Provide client service aligned with Lockton Northeast standards.
</li><li>Support preparation and delivery of client-facing financial results.
</li><li>Perform calculations and data analysis for routine actuarial deliverables.
</li><li><p>Resolve inconsistencies in model outputs.<br>
</p></li></ul><p></p><p><b>Success Profile
</b></p><ul><li>Regularly seek and apply feedback.
</li><li>Take clear and concise meeting notes.
</li><li>Demonstrate enthusiasm and professionalism.
</li><li>Display strong interpersonal skills.
</li><li>Thrive in a fast-paced environment with multiple priorities.
</li><li>Manage time effectively and independently.
</li><li>Exhibit intellectual curiosity and a desire to learn.
</li><li>Take initiative and proactively pursue new assignments.
</li><li>Participate fully in training and development opportunities.
</li><li>Pursue technical and analytical excellence.
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><ul><li>Bachelor&rsquo;s degree in Actuarial Science, Statistics, Mathematics, or a related quantitative field (preferred).
</li><li>Minimum of one Society of Actuaries (SOA) exam passed.
</li><li>Strong organizational skills with the ability to meet deadlines.
</li><li>Excellent written and verbal communication skills.
</li><li>Ability to maintain confidentiality.
</li><li>Willingness to work beyond standard hours when necessary.
</li><li>Proficiency in Microsoft Office, especially Excel.
</li><li>Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future.
</li></ul></div></div><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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</div></div></div></div></div></div></div></div><div></div><div><div><div>Life at Lockton
</div></div><div></div><div><div><div><div>February 3, 2026
</div>Making an impact: An...
<div>Fundaci&oacute;n Cuenta Conmigo is a nonprofit foundation created to support low-income families with a family member suffering from cancer in the Chilean public health system. Specifically, the foundation assists families navigating the process of their child&rsquo;s cancer treatment. This includes covering expenses and helping address needs that are not supported by the State or other non-governmental institutions. This organization is near and dear to Ana Wainer&rsquo;s heart. Her son, Dante&rsquo;s, close friend, Vicente, was diagnosed with pre-leukemia at age 9. After long and exhausting treatment, he underwent a bone marrow transplant. Unfortunately, it was not successful. Vicente later relapsed with Acute Myeloid Leukemia, &quot;a diagnosis that profoundly changed the lives of his family and of all of us who knew him and accompanied them throughout the process,&rdquo; Ana says. At age 11, after a long and courageous battle, Vincente passed away. &ldquo;Despite the deep sorrow, Vicente left us invaluable life lessons and opened our eyes to a reality that often remains invisible to much of society,&rdquo; Ana says. Shortly after his passing in March 2019, Vicente&rsquo;s parents founded Fundaci&oacute;n Cuenta Conmigo in 2020. Ana was a co-founder of the foundation and served as a volunteer member on the board of directors for three years. Through her role at Lockton, she coordinated activities between Lockton and the foundation as part of their Christmas initiatives since 2022. &ldquo;From the moment I introduced the foundation at Lockton, the company was very open to collaborating and the response was overwhelmingly positive,&rdquo; Ana says. &ldquo;When I invited my colleagues to participate as volunteers, everyone showed a genuine interest in helping in any way needed.&rdquo; Ana&rsquo;s love and dedication towards this foundation have been recognized by Lockton, earning her the Lockton Cares Community Impact Award for the Latin America region. This award celebrates Lockton Associates across the globe who go above and beyond to improve their communities through volunteering and philanthropy. Each recipient can direct a $25,000 donation to a charity of their choice, funded directly by the Lockton family. &ldquo;As first I was genuinely surprised to hear my name, followed by a deep sense of emotion, pride, and gratitude,&rdquo; Ana explains. The award funds were used to purchase a brand-new utility vehicle, which is now used to distribute the various donations the foundation receives and delivers to families undergoing treatment in public hospitals. Donations include food, Christmas gifts, medical supplies, orthopedic equipment, and other essential items as needs arise. Ana had to step down from her role on the board of directors, but this award represents the support she wished she could have continued providing. &ldquo;I feel like it is a kind of legacy that Lockton helped me leave for the foundation, for Vicente, and for his family,&rdquo; she says. As she becomes more familiar with Lockton culture, Ana says it was a pleasant surprise to see that the importance of culture is not something just written on paper, but something truly reflected in the company&rsquo;s commitment to charitable causes around the world. &ldquo;Lockton genuinely cares,&rdquo; Ana says. It&rsquo;s no secret how much this foundation means to Ana, and she will continue contributing and encourage more people show support in any way they can. Fundaci&oacute;n Cuenta Conmiga gave Ana an opportunity to discover an unfamiliar world&mdash;one that anyone could find themselves in one day. &ldquo;It taught me to value what I have,&rdquo; she says. &ldquo;To be more empathetic toward those going through difficult times.&quot;
</div></div></div></div><div></div><div><div><div><div>January 21, 2026
</div>Lockton recognized b...
<div>Lockton is proud to be named one of Glassdoor&rsquo;s 2026 Employees&rsquo; Choice Award winners, earning a Top 10 spot on the inaugural Consulting, Finance &amp; Insurance list and securing a place on the U.S. Large Best Places to Work list for the second year in a row. These awards come directly from the people who know us best: our Associates. Glassdoor, a global leader in workplace insights, bases its rankings solely on anonymous, voluntary employee feedback. There is no company-driven nomination or application process, just real reviews from current and former Associates over the past year. &ldquo;This recognition from Glassdoor is especially meaningful because it reflects the experiences and voices of our own people,&rdquo; said Martyn Worsley, Lockton&rsquo;s Chief People Officer. &ldquo;At Lockton, we&rsquo;ve created an environment where people are trusted, supported, and encouraged to grow - both professionally and personally. Our Associates shape our culture every day, and this recognition is a powerful reflection of the care, opportunity, and ownership mindset they experience here. We&rsquo;re building something special at Lockton, and recognition like this reinforces that we&rsquo;re on the right path.&rdquo; From career growth to meaningful work to the freedom to be yourself, our Associates continue to shape a culture that stands out. Here&rsquo;s what some Associates are saying about Lockton on Glassdoor: Excellence is at the core of their educational programs, client facing strategies and culture. It is the Mercedes Benz of global brokerage firms, and anyone fortunate enough to work with a great unit leader gains invaluable experience. Benefits, wellness program, and 401k match are competitive. Over 50 years of building a brand, a culture and a community. Well done, Lockton. -Kansas City, MO Associate Lockton is a great place to work! Family oriented, flexible schedule and great work life balance in my role. -Dallas, TX Associate Strong emphasis on employee well-being and work-life balance. Supportive team environment with approachable leadership. Beautiful office spaces and thoughtful amenities. Great benefits, including generous PTO and health coverage. Opportunity to take on diverse responsibilities and develop new skills. &ndash;Miami, FL Associate Great company with great people! Always feel empowered/supported and management consistently looking to give employees opportunity to move up. -Nashville, TN Associate When Lockton says it cares about their employees, they mean it, and they show it. Lots of pros for us to take advantage of. Management is incredible. My managers are always present, available, and attentive at all times. I feel heard, seen and appreciated. This is the best company I have ever worked for. -Hartford, CT Associate
</div></div></div></div><div></div><div><div><div><div>January 13, 2026
</div>Lockton Releases Ann...
<div>At Lockton, we believe business success and community impact go hand in hand. Our annual Lockton Cares Community Impact Report showcases how Lockton Associates around the world are creating meaningful change through volunteering, charitable giving, and sustainability initiatives that strengthen the communities where we live and work. This commitment to giving back isn&rsquo;t just a program: it&rsquo;s part of our culture. From thousands of volunteer hours to global giving campaigns, Lockton empowers its people to make a difference. That&rsquo;s what sets us apart from our peers and makes Lockton a place where purpose and career growth thrive together. Why Lockton? Empowered people: We trust our Associates to lead, innovate, and give back. Global reach: Impact that spans continents and cultures. Caring culture: A privately held company focused on people, not shareholders. If you&rsquo;re looking for a career where you can grow professionally while making a positive impact, Lockton is the place for you. Explore the full Lockton Cares Community Impact Report.
</div></div></div></div><div></div><div><div><div><div>December 18, 2025
</div>Making an impact: Ta...
<div>Tabitha Leister has spent over a decade championing the most vulnerable members of her community: children who have experienced abuse and neglect. As a longtime board member of The Children&rsquo;s Center, she&rsquo;s helped drive critical support for more than 150 children each year, ensuring they receive therapy, medical care, and legal advocacy. Her passion and persistence have made her a powerful voice for those who often go unheard. From securing sponsorships for the annual Casino Night fundraiser to speaking at local events, Tabitha is a tireless advocate for children who have endured unimaginable hardship. &ldquo;I want to continue to highlight the work of our child advocates and the comfort they provide to the most helpless victims. I want to highlight the hope they provide to children in seemingly hopeless situations,&rdquo; she said. In recognition of her unwavering commitment to her community, Tabitha was named the 2025 Lockton Cares Global Community Impact Award recipient. The Community Impact Awards honor Lockton Associates across the globe who go above and beyond to improve their communities through volunteering and philanthropy. Each recipient can direct a $25,000 donation to a charity of their choice, funded directly by the Lockton family. However, the Global award is reserved for one Associate whose impact stands out among the rest, accompanied by a $100,000 donation funded by the Lockton family. &ldquo;Being selected as the recipient of this award is both an honor and a deeply personal opportunity to make a meaningful impact on an organization I care about profoundly,&rdquo; said Tabitha. &ldquo;In my community, I regularly encounter children whose lives will be positively affected by the support this award enables. While I may never know exactly who benefits, I am confident that the impact is real and close to home. Living in a small community means that every time I step outside my front door, I am among those whose lives are being touched.&rdquo; Tabitha hopes a portion of the donation will be allocated to support the addition of a child therapist who can provide ongoing care to children served by the center &ndash; an investment that would significantly enhance the long-term impact the organization is able to make in the lives of children. &ldquo;Tab is a tireless advocate for children who have experienced abuse and/or neglect in their homes,&rdquo; said her nominator. &ldquo;She works to support the Children's Center by serving on the board, volunteering her time, and dedicating tons of time and energy to their annual fundraiser each spring. For as long as I've known Tab, she has been raising awareness of child abuse and neglect by promoting the positive impact the Children's Center has for victims.&rdquo; Tabitha credits Lockton&rsquo;s culture for empowering her to make a difference. &ldquo;One of my favorite aspects of working at Lockton is the company&rsquo;s genuine commitment to giving back,&rdquo; she said. &ldquo;Lockton empowers employees to make a difference in their own communities by providing the flexibility to engage in causes that matter personally. But what stands out most is that Lockton&rsquo;s focus has never been on gaining recognition, but rather on encouraging each of us to support the organizations and initiatives that speak to our hearts. The fact that a community as small as mine can be recognized and supported by an organization as large as Lockton is something I will carry with me moving forward. It&rsquo;s a powerful reminder that meaningful impact doesn&rsquo;t depend on size, but on intention&mdash;and Lockton continues to lead with both.&rdquo;</div></div></div></div></div></div></div></div></div><div></div>

Actuarial Analyst

Talent Harbor

<p><b>HR Generalist (Union Environment)</b></p><p><b>Location:</b> On-site (Travel between Huntington and Commack, NY)</p><p><b>Industry:</b> Retail / Human Resources / Supermarkets</p><p><b>About the Role: </b>We are seeking a highly independent and proactive <b>HR Generalist</b> to serve as a critical partner to store leadership. In this role, you will be the <b>sole HR presence</b> supporting two key retail locations, acting as the bridge between corporate strategy and store-level execution.</p><p>This is a unique opportunity for an HR professional who excels in <b>unionized environments</b> and has a deep technical mastery of <b>PeopleSoft</b>. We value relational leaders who can navigate complex employee relations with high EQ and total autonomy.</p><p><b>What You&rsquo;ll Do</b></p><ul><li><b>Full Lifecycle HR:</b> Manage recruitment, onboarding, and training for a large retail workforce.</li><li><b>Labor Relations:</b> Act as the primary point of contact for union-related matters and contract adherence.</li><li><b>HRIS Mastery:</b> Administer PeopleSoft tasks, including I-9 compliance, direct deposits, and payroll coordination.</li><li><b>Strategic Partnership:</b> Support Store Managers in building a positive, high-performing, and compliant culture.</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>2+ years</b> of HR Generalist experience.</li><li><b>Union Expertise:</b> Direct involvement in union-related employee relations is required.</li><li><b>Technical Savvy:</b> Proficiency in <b>PeopleSoft</b> (I-9s and payroll admin).</li><li><b>Independent Operator:</b> Proven ability to operate as a sole HR presence across multiple sites.</li><li><b>Logistics:</b> Comfort with 100% on-site work and travel between assigned store locations.</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li><b>Base Salary:</b> $55,000 &ndash; $65,000.</li><li><b>Benefits:</b> 100% employer-paid dental for you and your family, 5% Profit Sharing, and 3 weeks of vacation.</li></ul><p><b>Take the next step in your HR career with a stable, community-focused leader. Apply today!</b></p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

HR Specialist

WorkOS

<div><p><b>About WorkOS</b>
</p><p>WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We&rsquo;re a fully distributed team with employees across North American time zones. We&rsquo;re well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing customer base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others.</p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
We&rsquo;re building an Applied AI function to dramatically increase productivity across Engineering, Sales, Support, and Operations.</p><p>
As an Applied AI Engineer, you&rsquo;ll design and ship production AI systems that change how WorkOS builds, sells, and supports software. Your focus is internal: building durable tools and workflows that teammates rely on every day.</p><p>
You&rsquo;ll work on a small, high‑ownership team that:</p><ul><li><p>
Chooses problems based on measurable impact.</p></li><li><p>
Moves from idea prototype production in days or weeks.</p></li><li><p>
Adapts quickly as models, tools, and best practices evolve.</p></li></ul><p>
This is a 0 1 role with company‑wide visibility.</p><h2 class="jobSectionHeader"><b><br>
What you&rsquo;ll do</b></h2><ul><li><p>
Work closely with Engineering, Sales, Support, and Ops to uncover high‑leverage internal problems where AI can remove bottlenecks or unlock new workflows.</p></li><li><p>
Design and build tools that become part of people&rsquo;s daily work &ndash; agents, automations, and workflows that are stable, observable, and easy to maintain.</p></li><li><p>
Use LLMs, embeddings, retrieval, and tool‑calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services.</p></li><li><p>
Replace repetitive, multi‑step manual processes with orchestrated, AI‑driven flows that span multiple apps and data sources.</p></li><li><p>
Stay current on new models and tooling, run focused experiments, and help the team converge on patterns, libraries, and infra that compound over time.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Example problems you might work on</b></h2><ul><li><p>
Turning noisy, cross‑tool workflows (tickets, Slack threads, docs) into a single agent that handles triage, routing, and suggested actions.</p></li><li><p>
Building AI‑assisted engineering workflows that shorten the loop from &ldquo;bug report or idea in Slack&rdquo; to changes safely deployed in production.</p></li><li><p>
Designing a GTM agent that helps reps research accounts, prepare meetings, and follow up using context from CRM, product usage, and prior conversations.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
What we&rsquo;re looking for</b></h2><ul><li><p>
You&rsquo;ve taken AI‑powered systems from idea to production and through at least one iteration cycle with real users.</p></li><li><p>
Strong engineering fundamentals. You&rsquo;re comfortable owning services, data flows, and integrations end‑to‑end.</p></li><li><p>
Experience with LLM APIs, embeddings, retrieval / RAG‑style architectures, and structured tool‑calling (or agents), even if not all in production yet.</p></li><li><p>
You&rsquo;re comfortable stitching together APIs, webhooks, event systems, and internal tools, and you think about failure modes, observability, and ownership.</p></li><li><p>
Bias toward action. You care less about showing off a model and more about removing real bottlenecks, saving hours, or unlocking workflows the company couldn&rsquo;t do before.</p></li><li><p>
Comfort with ambiguity and fast change. You enjoy working in areas where the problem, the tools, and the &ldquo;right&rdquo; patterns are evolving quickly &ndash; and you&rsquo;re excited to help define them.</p></li></ul><h2 class="jobSectionHeader"><b>
Nice to have</b></h2><ul><li><p>
Prior work with enterprise SaaS, identity / auth, or security‑sensitive systems.</p></li><li><p>
Exposure to MCP or similar protocols for connecting AI agents to real systems.</p></li></ul><p><b>
Benefits</b> (<b>US Only)
</b></p><p>At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.</p><p></p><p><br>
Benefits include:</p><ul><li>Competitive pay</li><li>Substantial equity grants</li><li>Healthcare insurance (Medical, Dental and Vision) for you and your family</li><li>401k matching</li><li>Wellness and fitness monthly allowances</li><li>PTO + paid holidays + unlimited sick leave</li><li>Autonomy and flexibility with remote work</li></ul><p><i>
Please inquire directly with our recruiting team for benefits available to those working outside the US.</i></p><p></p><p><b><br>
Equal Opportunity Employer</b></p><p>
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.</p><p><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></p><p>
Compensation Range: $175K - $275K</p></div>

Applied AI Engineer

NavitasPartners

<div><h1 class="jobSectionHeader"><b>Senior Python Backend&ndash;Heavy Full Stack AI Engineer (LangGraph)</b></h1>
<p><b>
Location -</b> New York City</p>
<h2 class="jobSectionHeader"><b>
Role Overview</b></h2>
<p>
We are seeking a <b>Senior Python Backend&ndash;Heavy Full Stack AI Engineer</b> with hands-on experience in <b>LangGraph and agentic AI systems</b>.</p>
<p>
This role focuses on building production-grade AI agents and workflows on top of enterprise datasets and internal applications. The ideal candidate is execution-focused and capable of delivering immediate impact.</p>
<p></p>
<h2 class="jobSectionHeader"><b>Core Responsibilities</b></h2>
<ul>
<li><p>Build and deploy AI agents using <b>LangGraph</b></p>
</li>
<li><p>Develop backend-heavy AI systems using <b>Python + FastAPI</b></p>
</li>
<li><p>Implement:</p>
<ul>
<li><p>RAG pipelines</p>
</li>
<li><p>Text-to-SQL systems</p>
</li>
<li><p>Prompt-engineered agent workflows</p>
</li>
<li><p>Business data summarization tools</p>
</li>
</ul></li><li><p>Integrate AI capabilities into enterprise applications</p>
</li>
<li><p>Work with structured datasets (PostgreSQL)</p>
</li>
<li><p>Collaborate with business stakeholders</p>
</li>
<li><p>Contribute to frontend updates when required (TypeScript)</p>
</li>
</ul><p></p><h2 class="jobSectionHeader"><b>Required Technical Skills</b></h2>
<h3 class="jobSectionHeader"><b>Backend (Primary Focus)</b></h3>
<ul>
<li><p>Strong Python proficiency</p>
</li>
<li><p>FastAPI experience</p>
</li>
<li><p>Strong SQL skills</p>
</li>
<li><p>PostgreSQL experience</p>
</li>
<li><p>API design &amp; production architecture experience</p>
</li>
</ul><h3 class="jobSectionHeader"><b>AI / Agentic Frameworks (Critical)</b></h3>
<ul>
<li><p>Hands-on <b>LangGraph</b> experience</p>
</li>
<li><p>Strong understanding of:</p>
<ul>
<li><p>Agent orchestration</p>
</li>
<li><p>Prompt engineering</p>
</li>
<li><p>RAG architectures</p>
</li>
<li><p>Text-to-SQL pipelines</p>
</li>
</ul></li><li><p>Experience building production-ready AI agents</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Frontend (Secondary)</b></h3>
<ul>
<li><p>Working knowledge of TypeScript</p>
</li>
<li><p>Ability to support UI changes when required</p></li></ul></div>

Senior Python Backend–Heavy Full Stack AI Engineer - 26-02001

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